Establishing a Connection to the Detector A connection needs to be established before the Detector’s battery status can be viewed or firmware can be upgraded. 1. Make sure the device is connected to the PC. See Connecting the Detector Using the USB Cable. 2. From the Hardware Manager application, click TED Device Manager.
3. From the menu bar, click File and select Connect. 4. Connected is displayed when the device is connected: 5. To disconnect, click File and select Disconnect.
6. If the device is disconnected, Disconnected is displayed. Viewing and Updating the Detector’s Firmware The Detector’s current firmware can be viewed and easily updated using the TED Device Manager. To view and update firmware using the TED Device Manager: 1. Make sure the Detector is connected to the PC. See Connecting the Detector Using the USB Cable. 2. Establish a connection to Detector. See Establishing A Connection to the Detector. 3. From the Hardware Manager application, click TED Device Manager.
. The Detector’s current firmware version appears at the bottom of the TED Device Manager window. 5. To update the Detector’s firmware, click UPGRADE FIRMWARE. 6. Click Browse to navigate to the latest firmware version, and click Upload. 7. The firmware begins to upload to the WanderGuard BLUE detector.
8. When the upload is successfully completed, the system displays a message: 9. Disconnect the Detector from the USB cable and then reconnect it. 10. Open the Hardware Manager, and verify that the Detector’s firmware has been updated by checking the firmware version. Cleaning the Detector Only use alcohol-based wipes to clean the device.
WanderGuard BLUE Detector Specifications Product Specifications Model SKU (USA): WGB-DET-1000-NA SKU (non-USA): WGB-DET-1000-NonNA Delivered with power charger and micro-USB cable (1 meter) Performance LF & BLE - LF - BLE Able to detect and configure up to 80 Tags simultaneously Short: 0.50 meters (1.65 feet) Compliant with Bluetooth V4.1 (Bluetooth Smart) Physical and Mechanical Dimensions: 120 mm x 68 mm x 20 mm (4.72 in x 2.67 in x 0.78 in) Weight: 120 g (4.23 oz.
8 WanderGuard BLUE Manager WanderGuard BLUE Manager is a STANLEY Healthcare mobile application installed on an Asus ZenPad 8.0 (Z380M) tablet and supplied by STANLEY Healthcare as an integral component of the WanderGuard BLUE Wander Management Solution. The main function of the WanderGuard BLUE Manager is to enable Controller configuration by downloading /uploading configurations from/to the Controller and displaying the status of Tags and Controller(s).
Getting Started with Your Tablet STANLEY Healthcare supplies the Tablet with the WanderGuard BLUE Manager mobile application already installed. The following Tablet settings are already enabled: x Location services x File access x Bluetooth ® If any of these services are not enabled, enable them before proceeding. Note In addition, other dedicated applications are pre-installed by STANLEY Healthcare to enable viewing CSV or other text files for troubleshooting and management purposes.
Launch WanderGuard BLUE Manager and Log in To run WanderGuard BLUE Manager: 1. Swipe up to unlock the Tablet's screen, and on the Tablet's main screen locate the WanderGuard BLUE Manager icon. 2. Click WanderGuard BLUE Manager to run the application . 3. The WanderGuard BLUE splash screen briefly appears. Then, the login window opens: 4. The user name "wguser" needs to be entered. 5. On the screen, click PASSWORD. 6. Using the keyboard that opens, fill in the password: WG2017 (use upper case letters only).
8. Click SIGN IN. Note There is no "remember me" option for signing in. You will have to enter this password each time you log in. 9. The Tablet Mobile App Welcome screen appears. The Welcome screen has a Logout button on the top-right and a large Start Scan button in the center. The current WanderGuard BLUE software version number is displayed on the Welcome screen's bottom-middle.
Automatic Logout The WanderGuard BLUE Manager is programmed to issue a Logout Warning message after 57 minutes of no activity. After 57 minutes, the following message appears: If OK is not pressed, the app automatically logs out and returns you to the Login screen. If WanderGuard BLUE Manager is connected to a Controller, it first disconnects from the Controller. To enter the WanderGuard BLUE Manager again, log in as required.
WanderGuard BLUE Tags and Controllers are identified by WanderGuard BLUE Manager and displayed in its Scan Results window. Performing a Scan for Controllers and Tags To scan for Controllers and Tags: 1. On the Home screen, press the Scan. A scan progress icon appears. The scan runs for about 20 seconds. 2. You can stop/start a scan by pressing the Start/Stop Scan toggle button. 3. A Scan Results window opens and detected Tags and Controllers are displayed.
Note x WanderGuard BLUE Manager scans for Controllers and Tags in its vicinity and displays their properties in the Scan Results window. x Tag activation is done ONLY by the Detector. Viewing Scan Results In the Scan Results window, you can view the following scan results: x Controllers x Tags Tag Scan Results Scan results are displayed in the Scan Results window. Click Tags to open the Tags tab. The number of identified Tags is displayed in parenthesis adjacent to the Tags caption.
A rescan can be done by clicking the Scan button on the bottom right of the Scan Results screen. Controller Scan Results After a scan is run from the Welcome screen, the Scan Results screen opens with Controllers displayed by default. The number of identified Controllers is displayed in parentheses adjacent to the Controllers caption. If you are in the Tags tab, you can view Controller Results by clicking Controllers to open the Controllers tab.
The list is sorted by RSSI level. Best Practice: WanderGuard BLUE Manager can connect to only one Controller at a time. Click the Connect/Disconnect toggle ( from a Controller. / )to connect/disconnect Click to establish a BLE connection AND have the Controller blink for five seconds. Controller blinking is useful to confirm that you are connected to the Controller to which you want to be connected (if there is more than one Controller in the vicinity).
Controller Pages User Interface The User Interface (UI) has the following fixed elements: Toolbar Horizontal toolbar across the top of the page that provides extra functionality (see here) Navigation Vertical left-hand bar to select one of the configuration pages: bar Apply button User and Deployment Guide x Settings – for setting the Controller properties x Clock – for setting the Controller date, time, world Time Zone and Daylight Savings Time (DST).
Settings The Settings page is the default page when the Controller tab Configuration page is opened. Scrolling down the page allows viewing all the Controller’s settings (not all settings are visible at one time in a Tablet window). The Controller Status, which is displayed in the Settings page, is refreshed automatically once a minute. The Status can be updated immediately by pressing the Refresh icon on the Status row.
Parameter Definition Controller Name Length is limited to 16 characters. Status Displays Controller status. Typically, the current Controller mode is displayed (Override, Alarm, Bypass, Visitor, Night, Ready). Error messages are displayed if there are errors. You can tap the message to obtain more detail: Type / DSP /Boot Type of Controller plus DSP and boot firmware version Internal LF Normally ON. Can be set to up to 650 cm. External LF can be enabled when internal LF is disabled.
List of Possible Errors from the Controller: x Communication error with Keypad x FW upgrade failure of UD BLE module x FW upgrade failure of BD BLE module x UART failure with UD BLE module x UART failure with BD BLE module x Relay2 physical activation failed x Relay1 physical activation failed x External LF error detected x Internal LF error detected x External LF antenna is disconnected x Internal LF antenna is disconnected x BLE monitoring error Clock Settings Use the Clock Setting
To open the Clock settings page: 1. Click Scan in WanderGuard BLUE Manager to generate a list of Controllers in your range. 1. Click Connect to connect to the Controller of your choice. 2. The Settings page opens by default for the Controller that you chose. 3. Click Clock Settings in the vertical navigation bar to open the Clock Settings page. 4. Verify that your device of choice is selected (Controller or Tablet). To change Controller's date and time: 1. 2. 3. 4. 5. 6.
Daylight Savings Time: Daylight Savings Time (DST) is enabled by default. It can be disabled if the world Time Zone does not support DST. Select DST There are three different possible configurations of Daylight Saving Time: "Automatic" DST For US/Canada/Europe world Time Zones, the Controller moves to Daylight Saving Time and back automatically.
x (UTC+02:00) Eastern Europe Standard Time x (UTC-04:00) Atlantic Time (Canada) x (UTC-05:00) Eastern Time (US and Canada) x (UTC-06:00) Central Time (US and Canada) x (UTC-07:00) Mountain Time (US and Canada) x (UTC-08:00) Pacific Time (US and Canada) x (UTC-09:00) Alaska WanderGuard BLUE Manager indicates that DST is automatically supported when these Time Zones are used: Best Practice: To use automatic DST support, your Tablet time has to be set to a US/Canada/Europe world Time Zone.
DST Disabled If the world Time Zone does not support Daylight Saving Time (for example, Hawaii), disable the "Use Daylight Saving Time" setting. In this case, "Set DST Dates Manually" is also disabled.
DST Enabled with Manual Setting of DST Times In this scenario, you manually set the DST start and end dates. Manual settings override any "automatic" settings. 1. Enable DST ("Use Daylight Saving Time"). 2. Enable "Set DST Manually." 3. Set the Start and End date/time of the DST.
Outputs The Controller has two programmable outputs – Outputs 3 and 4. These outputs can be programmed to be activated when a Controller mode changes or event occurs. When the event is cancelled or the Controller mode changes back to its previous mode, the output is deactivated. Outputs can be an alarm or bell, flashing light, etc., depending on the mode and desired result.
The following output activation options can be set: x None (disabled) x Bypass mode x Alarm mode x Override mode x Night mode x Loitering (if LF and Loitering are enabled) x Door Ajar (if Door Ajar is enabled) x Visitor mode (if Visitor mode is enabled) To activate a Programmable Output option: 1. Click Scan button in WanderGuard BLUE Manager to generate a list of Controllers in your range. 2. Click Connect to connect to the Controller of your choice. 3.
Users Out of the box, the Controller has no configured users. Users can be added (deleted and modified) in WanderGuard BLUE Manager. The parameters of a user entity are as follows (all mandatory): x First Name (up to 16 alpha-numeric characters including ‘-’ (dash), ‘ ‘ (space) and ‘.’ (period) x Middle Name (up to 16 char) x Last Name (up to 16 char) x PIN code (4 digits; must be unique) The Controller supports up to 45 users in the Users List.
The combination of names (first, middle, last) must be unique. Note To Add a New User: 1. Click Scan in WanderGuard BLUE Manager to generate a list of Controllers in your range. 2. Click Connect to connect to the Controller of your choice. 3. The Settings page opens by default for the Controller that you chose. 4. Click Users in the vertical navigation bar to open the Users page. 5. On the Users page, click the New User icon. 6. Fill in the name fields and the PIN code. 7.
To Edit Users in the Controller: 1. Click Scan in WanderGuard BLUE Manager to generate a list of Controllers in your range. 2. Click Connect to connect to the Controller of your choice. 3. The Settings page opens by default for the Controller that you chose. 4. Click Users in the vertical navigation bar to open the Users page. 5. On the Users page, tap to select your desired user from the list. Fill in the name fields and the PIN code. 6. Click Done to finish or Cancel to disregard your work.
Schedule The Day/Night Schedule page allows you to schedule day and night shifts for each individual day of the week.
To Edit the Day/Night mode schedule in the Controller through the Tablet Mobile App: 1. Click Scan in WanderGuard BLUE Manager to generate a list of Controllers in your range. 2. Click Connect to connect to the Controller of your choice. 3. The Settings page opens by default for the Controller that you chose. 4. Click Schedule in the vertical navigation bar to open the Schedule page. 5.
Toolbar Actions The following actions are available from the WanderGuard BLUE Manager toolbar: x Start/Stop Day/Night Mode x Start/Stop Override Mode x Copy/Paste Controller Configuration x Refresh (Get Controller Properties) x More – additional options User and Deployment Guide 106
Start/Stop Day/Night Mode This toggle switches between Day Mode and Night Mode. Day Mode is the default mode of the Controller. Note To toggle from Day to Night Mode: 1. Click the Day Mode icon . 2. A confirmation message appears: 3. Click Start to begin Night Mode. 4. The Day Mode icon switches to the Night Mode icon . 5. The color of the Controller LED switches to red. To toggle from Night to Day Mode: 1. Click the Night Mode icon . 2. A confirmation message appears: 3.
Start/Stop Override Mode This toggle switches between Starting/Stopping Override Mode on the door supervised by the Controller. To toggle from non-Override Mode to Override Mode: 1. Click the non-Override Mode icon . 2. A confirmation message appears: 3. Click Start to begin Override Mode. 4. The non-Override Mode icon switches to the Override Mode icon , and the Controller LED continuously flashes Green. To toggle from Override Mode to non-Override Mode: 1. Click the non-Override Mode icon . 2.
Copy / Paste Configuration The Copy Paste function on the Toolbar is used to copy the Controller configuration from one Controller to another. For example, if there are 45 users defined in one Controller, they can be copied to other Controller(s) with the entire Controller configuration. Note Only one Controller configuration can be saved at a time.
Best Practice: Typically, a disconnect occurs when physically moving to the next Controller and moving out of the BLE coverage of the Controller. The Paste icon, however, still remains in the Navigation Panel ready to paste into another Controller. If the application is within the BLE range of a Controller, disconnecting from the Controller can be done by leaving the configuration pages: click "X" next to Settings at the top of your WanderGuard BLUE Manager screen.
Refresh Configuration Refresh updates the WanderGuard BLUE Manager configuration pages (Settings, Clock, Outputs and Schedule) with the Controller configuration. All changes that were made in the WanderGuard BLUE Manager and not applied are refreshed. Best Practice: Refresh is a quick way to verify configuration changes that you made in WanderGuard BLUE Manager and applied to the Controller. To refresh a configuration in WanderGuard BLUE Manager: 1. Click the Refresh icon in the Navigation bar . 2.
More The More button contains other useful options for working efficiently with WanderGuard BLUE Manager.
Apply All This option does the following: x Applies the entire configuration from the WanderGuard BLUE Manager to the Controller x Validates the entire configuration prior to applying the configuration x Controller’s Time (time/date/world Time Zone) is updated with the Tablet’s time If a validation error is found, the following error message appears: User and Deployment Guide 113
Blink Sends a command to the Controller to flash for 5 seconds. Best Practice: This option is useful if you are working with more than one Controller in a specific area. For example, if you wanted to verify that you are connected to a specific Controller you could "blink" it.
Clear Log and Save Log Clears all log entries currently in the Controller. Best Practice: This function is useful during maintenance to eliminate errors and alerts that are no longer applicable. When you click Clear Log, a confirmation message appears: Click Clear to clear the log or Cancel to exit without clearing the log.
Restart Clicking Restart power cycles the Controller. The WanderGuard BLUE Manager application automatically jumps to the Scan page and starts the scan process. When you select Restart, a confirmation message appears. Click Restart. The following message appears: Click OK to continue.
Restore Restore returns the Controller to its default factory configuration. The default configuration is permanently stored on the Controller. Clicking Restore opens a confirmation message. Click Restore to continue. When the command is successfully received at the Controller, the Controller is returned to its default settings. See the Default settings in Appendix C. Save Log Saves the Controller log to a CSV file. The file itself is saved to the Tablet. The Controller log is limited to 1000 entries.
The file name can be changed. The following are the criteria for a valid log file name: x 1-32 chars: a-z, A-Z, 0-9, ‘ ‘, ‘-’, ‘.’, ‘(‘, ‘)’. The following is a typical Door Controller log file: Save Configuration Saves the entire Controller configuration to a text file. Best Practice: This function is useful to STANLEY Healthcare's support team for offline troubleshooting. Click Save Config to open a confirmation message: Click Save to save the configuration.
Criteria for a valid file name: 1-32 chars: a-z, A-Z, 0-9, ‘ ‘, ‘-’, ‘.’, ‘(‘, ‘)’. A typical configuration file looks like this: Snack Bar The Snack Bar is located at the bottom of the WanderGuard BLUE Manager page, and a Snack bar message appears for less than three seconds. It provides immediate feedback regarding whether the action taken by the user (Apply, Start/End, Restore, Save, etc.) was completed successfully.
Troubleshooting the Tablet Installation Location services Click Enable when you receive the following message, or if Location is disabled, enable it: Bluetooth® Click Enable when you receive the following message, or if Bluetooth is disabled, enable it: WanderGuard BLUE Manager Access If you receive requests to allow WanderGuard BLUE Manager to access a device, allow it. TeamViewer The TeamViewer application is installed on the Tablet to enable remote access by STANLEY Healthcare service personnel.
9 Detector Tag The WanderGuard BLUE Detector Tag is intended to be used by STANLEY Healthcare professional services personnel only. The Tag is used in order to detect and determine the range of LF coverage near a door where a Controller is installed. The Tag is usually used during system installation. The Detector Tag indicates Good and Bad LF transmitted from a WanderGuard BLUE Controller, external Antenna and slave Exciter.
LED Indicators The Detector Tag LED blinks when it receives LF messages from the Controller (or Exciters) OR the WanderGuard BLUE Detector. When WanderGuard BLUE Tags are in the Controller's range, the Detector Tag's LED blinks at the same interval as the Controller transmission (set to 300 msec by default).
Using the Detector Tag to Measure Controller Coverage To check LF: 1. Hold the Detector Tag. 2. Move in and out of the Controller LF coverage area, and see that the Detector Tag(s) LED(s) blink per the LF messages that it receives.
Detector Tag Specifications Specifications Part Number SKU: WGB-DETAG-1000 MAC address 3 LSB printed on its side similar to WanderGuard BLUE Tags LF Frequency 125 kHz BLE Frequency 2400-2483.
10 Appendix A: Mounting the EX5700 Controller – Ceiling Mounting Position and mount each EX5700 Controller in the site according to the site survey recommendations. Mounting Limitations In a secured door deployment involving electrical devices transmitting signals at 125 kHz (such as card readers or time stamp clocks), LF interference can exist in the Controller’s LF field.
Fixing the Controller to a Floating Ceiling: Mounting on a Wide Grid with Flush Tiles For this mounting option no mounting kit is required. Attach the device to the false ceiling using the ceiling mounts located on the bottom casing of the device. 1. Align the Mounting clips with the wide grid.
2. Twist and click the Exciter into place.
1. Cut the Mounting Adaptor (A) so that only Section # 1 remains. Use Mount Adaptor part marked with “<= 1 =>” 2. Step 2 – Fasten 2 Screws (E) on the 512HD Bracket (D) with 1 Flat Washer (H) and 1 Spring Washer (I). Set the distance between the Screws using the Adaptor (A).
3. Drill 2 holes* in the designated for installation ceiling tile for the Screws (E). Use the assembled 512HD Bracket (D) to mark the location of the holes. * Holes should be 5/16” or 8 mm in diameter 4. Mount the Assembled 512HD Bracket (D) on the tile. Fix in place 2 Nuts (G) on each of the Screws (E) leaving enough screw length (2/5” or 10 mm) to mount the Adaptor. 5. Mount the Adaptor using 2 Nuts (G) using a 7/16” nut driver.
6. Mount the Exciter onto the Adaptor (A) on the ceiling tile.
Mounting on a Narrow-Grid T-Bar For this mounting option the following parts from the Standard Kit (WGB-EXAC-STD-1000) are required: Part Letter Part Name Quantity A Mounting Adaptor 1 C Narrow Grid Clip- 9/16” Clip with #8 Stud 2 J #8-32 Hex Nyloc Nut 2 1. Images Cut the Mounting Adaptor (A) so that only Section # 1 remains.
2. Assemble the Grid Clips (C) on the Adaptor (A). Lock each Clip (C) with Hex Nut (J). The Nuts should be loose at this stage to allow easy insertion onto the grid. 3. Attach the Grid Clips (C) with Mount Adaptor (A) onto the ceiling grid. (Push the clips against the grid and twist them until they lock) (turn clockwise).
4. Fasten the Adaptor (A) to the Clips (C) by tightening Nuts (J) into their final position using a 11/32" Nut Driver. 5. Mount the Exciter onto the Mounting Adaptor (A).
Mounting on a Wide Grid with Recessed Tiles For this mounting option the following parts from the Standard Kit (WGB-EXAC-STD-1000) are required: Part Letter Part Name Quantity A Mounting Adaptor 1 B Wide Grid Clip-15/16” Clip with 1/4" Stud 2 G 1/4" Hex Nut 2 1. Images Cut the Mounting Adaptor (A) so that only Section # 1 remains.
2. Assemble the Grid Clips (B) on the Adaptor (A). Lock each clip (B) with Hex Nut (G). Nuts should be loose at this step to allow easy insertion onto the grid. 3. Attach the Grid Clips (C) with Mount Adaptor (A) onto the ceiling grid. (Push the clips against the grid and twist them until they lock). Fasten the Clip’s stud (B) against the grid using a flat screwdriver (turn clockwise).
4. Tighten Nuts (G) to final position using a 7/16" Nut Driver. 5. Mount the Exciter onto the Mounting Adaptor (A).
Mounting on a Slotted Grid For this mounting option the following parts from the Standard Kit (WGB-EXAC-STD-1000) are required: Part Letter Part Name Quantity A Mounting Adaptor 1 F For Slotted Grid1/4"x0.625" Phillips screw 2 G 1/4" Hex Nut 2 1. Images Cut the Mounting Adaptor (A) so that only Section # 1 remains.
2. Assemble the Screws (F) on the Adaptor. Lock each Screw (F) with Hex Nut (G) *Nuts should be loose at this step to allow easy insertion into the slotted grid. 3. Mount the Adaptor (A) onto the Slotted-Grid by sliding the screw heads, Screw (F), through the slots. 4. Fasten the Adaptor to the Screws (F) by tightening Nuts (G) to their final position using a 7/16" Nut Driver.
5. Mount the Exciter onto the Mounting Adaptor (A).
11 Appendix B: Mounting the EX5700 Controller – Wall Mounting This appendix contains wall mounting instructions and options for the EX5700 Controller. Wall (and Ceiling) Mounting Using the Plastic Adapter The EX5700 Controller is shipped with a mounting plate (plastic adapter). The adapter can be used for Wall Mounting. It can also be used for Ceiling Mounting when there are hard ceilings at the facility. 1. Hold the adapter on the wall/ceiling in the location you wish to mount the Controller.
Wall Mounting Using a Template The EX5700 Controller is shipped with a mounting template that can be used to measure the holes for mounting the Controller on a wall. The mounting adapter supplied with the Controller is not required in this option. 1. Hold the template on the wall in the location you wish to mount the Controller. Make sure the template is level. 2. Mark the four holes for the screws through the template. 3. Remove the template. 4. Drill the holes for the screws. 5.
Wall Mounting Using the Wall Mount Kit The EX5700 Controller Wall Mount Bracket (SKU EXAC-143) is used as the mounting device when the EX5700 Controller is installed on a brick wall or dry wall. Wall mounting is the recommended solution when ceiling mounting is not appropriate. Note Wall mounting is recommended when the ceiling is too high. Highceiling mounting requires that the device emit increased LF power to cover the required area.
Installation Components Before beginning, verify that you have all the items in the following table. Note These instructions assume that you have a standard toolkit readily available.
Part Name Quantity PT Screw 4 Flat Head Screw 3 Plastic Anchor 3 Image Installation Instructions To perform wall mounting, do the following: 1. Mark the wall, and drill holes for the plastic anchors. 1. Insert three plastic anchors into their respective holes in the wall. Mounting holes and plastic anchors 2. Attach the Plastic Adapter Plate into the Wall-mount Bracket.
Note There is a Controller attachment diagram on the Plastic Adapter Plate. This diagram is referred to in step 7, when you attach the Controller to the Plastic Adapter Plate. 3. Draw the cables though the Wall-mount Bracket cable holes.
Note It is recommended to run the cables through the wall. If the cable outlet, however, is not situated near the Bracket mounting point or it is not possible to run the cables through the wall, you can optionally affix the cables to the wall externally and then draw them into the Wall-mount Bracket. External cables affixed to wall 4. To attach the Wall-mount Bracket on the wall (with the cables drawn through it), assemble the 3 flat-head screws through the Wall-mount Bracket onto the 3 plastic anchors.
12 Appendix C: Controller Default Configuration Settings Parameter Setting Value Users None Schedule For all days – "Day ModeAlways" Programmable Outputs Inactive Controller Name DoorController1 Clock Time 12:00:00AM Date 01/01/2017 World Time Zone UTC-5 (Eastern US and Canada) DST Enabled LF Enabled Exciter range 600 cm Internal LF User and Deployment Guide 147
Parameter Setting Value External LF LF Disable LF range Empty Bypass timeout 30 sec Bypass code Disable Reset code 9999 Visitor code Disabled Door Ajar Disabled Loitering Disabled Relay 1 Normally inactive Relay 2 Normally inactive User and Deployment Guide 148
FCC Compliance Statement This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installations. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio and television reception.
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