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Aerohive AP550 Hardware User Guide

Read about and view specifications and compliance information for the AP550 in this topic. Install the

P550 using this topic

The AerohiveAP550 features 802,11ac Wave 2 dual 5 Ghz radio, and 4x4:4/3 MU-MIMO . Built-in BLE

provides proximity, indoor location tracking, and other location-based mobile engagement services.

The AP550 has the power to support enterprise-grade features, including built-in application visibility and

control, RADIUS authentication, DHCP, captive web portals, location services and spectrum analysis.

The AP550 supports standards-based TxBF (transmit beam-forming). The AP550 supports Bluetooth and

BLE (Bluetooth Low Energy, which is Bluetooth 4.0). Although both technologies use the 2.4 GHz

frequency, BLE has a lower power requirement for moving smaller amounts of data, while Bluetooth can

support larger data loads.

For more information about Aerohive APs in general, see "Introduction to Aerohive APs".

For information about connecting your APto the network, best-practices, and troubleshooting, see

"Basic Troubleshooting for New Devices".

Important! Changing the Country Code

If your access point is configured for the World Regulatory Domain, it is important to set the country

code to the country in which the APwill be deployed to meet regulatory requirements and for optimal

wireless operation. To do this, follow these steps:

For Devices Running HiveManager:

1. Power on the APand allow it to find and connect to HiveManager. Once the APisconnected, it

appears in the table of unconfigured devices on the Monitor > Devices page and is categori

zed as

New under t

he Management Status table header.

2. Select the check box for the AP, and then choose Update > Advanced >Update Country.

3. On the Update Country Code page, choose the appropriate country code from the drop-dow

list,

and then click Upload.

Page 1 of 1

AP550 Hardware User Guid

Summary of content (15 pages)

PAGE 1
AP550 Hardware User Guide Page 1 of 15 Aerohive AP550 Hardware User Guide Read about and view specifications and compliance information for the AP550 in this topic. Install the AP550 using this topic. The AerohiveAP550 features 802,11ac Wave 2 dual 5 Ghz radio, and 4x4:4/3 MU-MIMO . Built-in BLE provides proximity, indoor location tracking, and other location-based mobile engagement services.
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AP550 Hardware User Guide Page 2 of 15 For Devices Running HiveManager NG: 1. Power on the AP and allow it to find and connect to HiveManager NG. Once the AP is connected it appears in the table of devices on the Monitor > Devices page. 2. Select the check box next to the AP, and then choose Assign Country Code from the Actions dropdown list. In the dialog box that appears, select the appropriate country from the drop-down list and then click Save. 3. Upload your changes to the device.
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AP550 Hardware User Guide Page 3 of 15 EN 301 489-1 V1.9.2: 2011 Electromagnetic compatibility and Radio spectrum Matters (ERM); Electromagnetic Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical requirements EN 301 489-17 V2.2.
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AP550 Hardware User Guide Page 4 of 15 • Português [Portuguese]: [Aerohive] declara que este [AP550] está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE. • Slovensko [Slovenian]: [Aerohive] izjavlja, da je ta [AP550] v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. • Slovensky [Slovak]: [Aerohive] týmto vyhlasuje, že [AP550] spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES.
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AP550 Hardware User Guide Page 5 of 15 Industry Canada Statement: This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: • This device may not cause interference, and • This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
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AP550 Hardware User Guide Page 6 of 15 無線資訊傳設備的製造廠商應確保頻率穩定性，如依製造廠商使用手冊上所述正常操作，發射的信號應維持於操作頻帶中。 Taiwan MPE Warning 電磁波曝露量MPE標準值(MPE) 1mW/cm2，送測產品實值為0.734 mW/cm2 Safety Guidelines The information in this section applies to AP550 devices. The following safety icons identify the type of precaution: This icon indicates a general caution. Failure to comply with a caution notification can result in damage to equipment. This icon indicates an electrical caution.
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AP550 Hardware User Guide Page 7 of 15 To meet radiation exposure requirements in all countries, these devices should be installed at a minimum distance of 12.5" (32 cm) from people and animals. See individual country warning for country-specific distances, if required. All Ethernet and RS232 (console) ports and the cables attached to them are designed for intra-building connection to other equipment.
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AP550 Hardware User Guide Page 8 of 15 2. Install two wall mount screws (and plastic anchors if necessary). Leave the screw heads far enough away from the wall so that the bracket will slip over them (you can test this using the bracket). If you are connecting the device to cables from inside the wall, drill an access hole in the wall for the cables, if necessary. 3.
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AP550 Hardware User Guide Page 9 of 15 Dropped Ceiling Track Mount You can mount the AP550 in either a square or diagonal position on a standard 15/16"-wide track (2.38 cm) in a dropped ceiling. A diagonal mount requires the diagonal mount bracket that ships with the device. This section describes how to do both installations.
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AP550 Hardware User Guide Page 10 of 15 You can also mount these devices to non-standard or recessed dropped ceiling tracks using brackets designed for 9/16" (1.34 cm) tracks. These brackets can be ordered from Aerohive (AH- ACC-BKT-80211AC-KIT). Diagonal Dropped Ceiling Track Mount Follow these steps and the illustration to mount an AP550 in the diagonal position on a standard dropped ceiling track. 1.
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AP550 Hardware User Guide Page 11 of 15 Secure the AP550 You can secure the AP using a Kensington ® lock in the lock slot on the side of the device, or you can order a security bracket kit (AH-ACC-SEC-KIT-80211AC) to secure it to a ceiling track or to a wall, as shown in the illustration below. For more information, contact your Aerohive sales representative.
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AP550 Hardware User Guide Page 12 of 15 Connect the AP550 Follow these steps to connect your AP550 to power and to the network. 1. Connect a standard RJ45 Ethernet cable from ETH0 on the AP to a switch that provides PoE power, or use a PoE injector (see "Ethernet Ports". 2. After the AP receives power, it automatically tries to get network settings and contact your HiveManager platform. This process takes about five minutes.
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AP550 Hardware User Guide Page 13 of 15 Hardware Component Descriptions Status Light The status light conveys operational states for system power, firmware updates, Ethernet and wireless interface activity, and major alarms. The AP550 has a rectangular status light on the top corner and down one side of the chassis. The colors of this light bar indicate the following states of activity: Dark: There is no power or the status indicator is disabled.
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AP550 Hardware User Guide Page 14 of 15 terminal emulator) or Hilgraeve HyperTerminal ® (provided with Windows ® operating systems from XP forward). The serial connection settings are: 9600 bits per second, 8 data bits, no parity, 1 stop bit, no flow control. The pin-to-signal mapping for the Console port is shown in "Aerohive Device Pin Assignments".
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AP550 Hardware User Guide Page 15 of 15 USB Port The AP550 has one USB port that is protected by a port cover. To access the port, remove the screw that secures the cover in place. For extra protection, keep the cover in place when the port is not in use. Antennas The AP550 has thirteen antennas: • Eight single-band 5 GHz antennas • Four dual-band 2.4 GHz/5 Ghz antennas • One BLE antenna.