A R E Y O U W I R E L E S S Advanced Wireless Communications UHF Call Box Owners Manual AWCBX400 Manual Part Number: 4208-5521-5631 (Rev: 12.3.
Licensing Information The FCC requires the owners of the radios to obtain a station license before using them. The station licensee is responsible for ensuring that transmitter power, frequency and deviation are within the limits specified by the station license. The station licensee is also responsible for proper operation and maintenance of the radio equipment. This includes checking the transmitter frequency and deviation periodically, using appropriate methods.
AWCBX400 UHF Call Box Owners Manual Version 12.3.7 Overview Advanced Wireless Communications is headquartered in Lakeville, MN and has been creating wireless solutions for retail, campus and healthcare for 20 years. The UHF Call Box is one of these solutions; it was designed specifically for users who want to have call boxes but are not looking to install a whole system to support them.
AWCBX400 UHF Call Box Owners Manual Version 12.3.7 General Operation The AWCBX400 is an indoor only device that can be mounted anywhere as no external power is needed. The call box uses 6 batteries that will last 6-12 months on average with normal usage. External power may optionally used to eliminate the need to change batteries. The call box has a call button on the front of the box that is used by the guest to request assistance.
AWCBX400 UHF Call Box Owners Manual Version 12.3.7 Initial Setup The AWCBX400 is a battery operated device that uses specific AA sized alkaline batteries. Once the unit is powered, you will need to record the messages used on the device. To do this, remove the back cover from the device. Figure 1 Push in on the side of the cover near the “V” in service and the tab will be released from the mounting bracket. Carefully “open” the call box off the mounting bracket like opening a book (see Figure 1).
AWCBX400 UHF Call Box Owners Manual Version 12.3.7 Back Panel Diagram A C B D E M F P G S L H K Q J R O I N Figure 2 A. C. E. G. I. K. M. O. Q. S. Battery Compartment* External Microphone Jack (3.5mm) Record Message Button External Relay Terminals Channel Selection Switches Radio Audio Control (Factory Set) Status LED’s (Power, Busy, TX) Internal Speaker Mute Internal Battery Disconnect* Reset Button (Not Used) B. D. F. H. J. L. N. P. R.
AWCBX400 UHF Call Box Owners Manual Version 12.3.7 Basic setup programming The AWCBX400 comes from the factory without any voice prompts. You will need to program each prompt into the Call Box using the back panel switches and microphone. You can record audio and “upload” the audio via the external programming jack if you wish. With the external jack you can use voice prompts created by computer.
AWCBX400 UHF Call Box Owners Manual Version 12.3.7 Call Box Escalations Defaults Call Button Escalations Levels Call Button Delay Between Escalations Relay Escalations Relay Delay Between Escalations Table 3 1 48 Seconds 1 48 Seconds Escalation Levels are the number of times the request, either from a relay closure or the Call Box button is pressed. At each escalation, the recorded message is sent over the radio.
AWCBX400 UHF Call Box Owners Manual Version 12.3.7 Error Messages The AWCBX400 Call Box will send error message via the Radio every 25 minutes when an error is detected. Error messages that are alerted for are: MESSAGE Low Battery System Failure 1 System Failure 2 System Failure 3 System Reset System Reset 1 REASON Battery cells need to be replaced.
AWCBX400 UHF Call Box Owners Manual Version 12.3.7 AWCBX400 Specifications Frequency: 450-470 MHz Output Power: 1.225Watts or ¼ Watt (Software Selectable /Channel) Busy Channel Detection: TX Lock-out on Busy Channel Selection: DIP Switch Selection (Pre-Selected) Software Programming (Custom) Channel Spacing: 12.5 kHz Standby Current: <100μA after 24 Hrs. (idle state) Battery Life: 6 Activations/day @5sec = .65 year 2 Activations/day @5sec = .
AWCBX400 UHF Call Box Owners Manual Version 12.3.7 AWCBX400 Programming Software Installation The AWCBX400 Call Box options can be programmed using programming software CD with part number 4208-55215648 (AWCBX400-PW) for Windows®. Programming is done with and RS232 to USB programming cable that can be purchased separately using part number 4208-5521-xxxx. With the CD in the drive, if the setup program does not immediately start, double click on SETUP.EXE. The following screen will display.
AWCBX400 UHF Call Box Owners Manual Version 12.3.7 Next you will be asked for the folder to install the program (figure 6). By default it will be installed in the Program Files or Program Files (x86) folder in a subfolder called Advanced Wireless Communications. You will likely want to change the install to be valid for everyone that logs into the computer if more than one person may need to program the call boxes. By default it is installed only for the current user (just me).
AWCBX400 UHF Call Box Owners Manual Version 12.3.7 AWCBX400 Programming Connect the RS232 DB9 to USB cable to the programming jack on the AWCBX400 main board located on the back of the Call Box after removing it from the mounting plate. (See figure 2 for location of the jack and instructions to remove the call box from the mounting plate.) Always connect the cable to the call box and computer before starting the programmer. Figure 9 The AWCBX400 Call Box icon will be placed on your desktop by default.
AWCBX400 UHF Call Box Owners Manual Version 12.3.7 Main Controls The AWCBX400 Main controls are shown in Figure 10.
AWCBX400 UHF Call Box Owners Manual Version 12.3.7 Tools Menu Figure 12 The AWCBX400 Tools tab gives you access to: View History of Call Box errors stored in Call Box Memory Radio Channel Programmer where you can program in custom frequencies. The Options Menu where you set the COM port used to program.
AWCBX400 UHF Call Box Owners Manual Version 12.3.7 The programmer shown in Figure 13 is designed to program the AWCBX400 radio to up to 16 different FCC licensed frequencies. Each channel is then selected from the dip switches on the call box (“I” on Figure 2 of the main section of this manual). Use the following steps to program. 1.
AWCBX400 UHF Call Box Owners Manual Version 12.3.7 Figure 15 EDIT – OPTION FEATURES: On the optional Features tab, the settable options are: 1. 2. 3. 4. 5. Time Out Timer (TOT) 60 Sec Default Squelch Level – 5 default Companding – Default is off Battery Save – Default is off Beep – Default is off Contact Us: For more information about the AWCBX400 Call Box or for service, contact us at: Advanced Wireless Communications 20809 Kensington Blvd Lakeville, MN 55044-8353 U.S.A.
