Quick Start Guide

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CB34U Gateway Quick Start Guide
1) Place the Unit
In order to ensure proper communication with the existing 3G Alarm Panel, find a suitable
location for the CB34U Gateway by following the placement installation guidelines below:!
• Within the residence, in an elevated location approximately 3-6 feet above the ground,
such as on top of a shelf or cabinet !
• On a flat surface, with the 4 LED indicators and Silence button pointing upwards
towards the ceiling!
• Within approximately 50 feet of the existing Alarm Panel !
• In a location that ensures the device can remain permanently located/undisturbed, and
accessible only when necessary !
• Within reach of an electrical outlet !
NOTE: Do not connect to a receptacle that is controlled by a switch
Introduction
The CB34U Gateway is a plug-and-play solution that provides upgraded
LTE connectivity to an existing 3G-based Alarm Panel.!
This CB34U Gateway has been pre-programmed at the factory with the
specific CellBounce network parameters and credentials required to
seamlessly set itself up and communicate with the LTE network and
Central Station.!
The simple installation process only requires the end-user to plug the
CB34U into a working power outlet. After successful installation, all
features and functionalities of the existing Alarm Panel will remain and
the CB34U Gateway will relay information to and from the Alarm Panel to
the LTE network. !
2) Begin Self Installation
1. Connect the CB34U AC Adaptor to a power outlet !
2. Upon plugging in the device, it will go through a self-
installation process. The Power and Status LEDs will
turn Green!
3. After approximately 60 seconds, the 3G and 4G LTE
LEDs will begin blinking Yellow. This shows that the
device is establishing connectivity to the existing
Alarm Panel and the 4G LTE network. !
4. Wait until the 3G and 4G LTE LEDs both turn Green!
•
If both LEDs turn Green, the CB34U Gateway has
completed the installation process and is connected
for normal operation!
•
If either 3G or 4G LTE LEDs turn Red, visit the
Troubleshooting section of this Quick Start Guide!
•
If either 3G or 4G LTE LEDs remain blinking Yellow
for more than 10 minutes after plugging in the
device, visit the Troubleshooting section of this
Quick Start Guide!
3) LED User Interface and Audible Alerts
LED #1
Power Status
Condition
LED Indication
Audible Indication
Power OK
Solid Green
N/A
Power Lost (running on battery)
Yellow slow blink
Once every 60 seconds
Power Lost (running on battery silenced)
Red slow blink
Off
LED #2
4G LTE Signal
& Connectivity
Condition
LED Indication
Audible Indication
Connected to AT&T Network
Solid Green
N/A
Transmitting/Receiving data
Green slow blink
N/A
Not Connected to AT&T Network
Solid Red
Once per minute
Not Connected to AT&T Network (silenced)
Red Slow Blink
Off
LTE has low signal quality
Yellow slow blink
N/A
Power Lost (running on battery)
Off
N/A
LED #3
3G Signal &
Connectivity
Condition
LED Indication
Audible Indication
Connected to Alarm Panel
Solid Green
N/A
Not Connected to Alarm Panel
Solid Red
N/A
Transmitting/Receiving data
Green slow Blink
N/A
Broadcasting
Yellow slow blink
N/A
Power Lost (running on battery)
Off
N/A
LED #4
Status &
Trouble
Conditions
Condition
LED Indication
Audible Indication
No Trouble
Solid Green
N/A
No Trouble - Power Lost (running on battery)
Off
N/A
Tamper
Solid Yellow
Once every 10 seconds
Tamper Silenced
Yellow slow blink
Off
Low Battery/battery disconnected
Solid Red
Once every 10 seconds
Low Battery Silenced
Red slow blink
Off
Tamper + Low Battery
Red/Yellow Fast blink
Once every 10 seconds
Tamper + Low Battery Silenced
Red/Yellow slow blink
Off