PRO U S E SMARTView & I www.addertec.
About this manual SmartView Pro - Installation and Use Fifth edition (March 1999) Part No. ADD0031/5 (c) 1999 Adder Technology Ltd. All rights reserved. Whilst every precaution has been taken in the preparation of this manual, Adder Technology Ltd assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. We reserve the right to change the specifications, functions and circuitry of the product without notice.
Radio Frequency Energy Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. European EMC directive 89/336/EEC This equipment has been tested and found to comply with the limits for a class B computing device in accordance with the specifications in the European standard EN55022.
Contents 1. Introduction .................................................................................... 5 1.1 Key features ........................................................................................... 5 1.2 Package contents .................................................................................. 6 1.3 Product information ............................................................................... 7 2. Installation ...........................................................
4. SmartView configuration options ................................................ 30 4.1 Screen saver time delay ........................................................................ 30 4.2 Autoscan lock on mode and delay time ................................................ 30 4.3 Timeout setting for switching between local and remote ports .............. 31 4.4 Mouse mode and mouse switching of channels .................................... 32 4.5 Keyboard hotkey combination ..........................
1. Introduction Thank you for purchasing the Adder SmartView Pro. Your SmartView Pro is a high performance keyboard, monitor and mouse sharing device which supports a wide range of PC hardware and software platforms. 1.1 Key features Control multiple PCs from a local and remote keyboard, monitor and mouse. On-screen menu allows computers to be selected by name. SmartBoot feature automatically boots all machines during power up.
1.2 Package contents SmartView Pro. Power supply suitable for your country. 6 x stick on self-adhesive rubber feet. 2 x mounting brackets for fixing the unit into a 19 inch rack. 4 x screws for fixing mounting brackets to SmartView Pro (6 screws supplied with SV12PRO and SV16PRO models) This installation guide.
1.3 Product information Fig. 1 - SmartView SV8PRO Fig.
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2. Installation 2.1 What you will need Cables to connect the SmartView to each of your PC keyboard, video and mouse ports. Cable specifications are given in appendix A. (You do not need to connect a mouse cable if you are not using the mouse). A monitor with a standard VGA/SVGA (15 pin) connector that will work when connected directly to each of your PCs. SmartView supports low and high resolution monitors. A standard AT or PS/2 style keyboard.
2.2 Mounting the SmartView The SmartView has been designed to be used either on a desktop or mounted in a 19 inch rack. If the SmartView is to be used on a desktop then you will need to stick the supplied self-adhesive rubber feet to the underside of the SmartView. If the SmartView is to be mounted in a 19 inch rack then you will need to fit the rack mounting brackets to the side of the SmartView. Do this using the brackets and screws provided. 2.
2.4 Configuring your PCs Configure your PC in the same way that you would if your keyboard, mouse and monitor were all connected directly to your PC, but bearing in mind the following points: SmartView emulates Microsoft compatible serial, IntelliMouse and PS/2 mice, so ensure that your PC software is configured for a Microsoft mouse of the correct type. Refer to the list of supported drivers in section 2.1.
For example: to set hotkey option 2 type the following at the 'C' prompt (at SmartView 'C' prompt) To exit configure mode type: H2f Ef 2.6 Summary of SmartView configuration options Full details of each of the configuration options and their uses are given in section 4.
S1 - 2 seconds of inactivity before allowing switchover between A & B ports (default) S2 - 5 seconds of inactivity before allowing switchover between A & B ports S3 - 10 seconds of inactivity before allowing switchover between A & B ports S4 - 30 seconds of inactivity before allowing switchover between A & B ports S5 - 1 minute of inactivity before allowing switchover between A & B ports S6 - 5 minutes of inactivity before allowing switchover between A & B ports S7 - 10 minutes of inactivity before allowing
F1 - Display firmware first digit F2 - Display firmware second digit F3 - Display firmware third digit F5 - Restore PS/2 mouse function F6 - Restore IntelliMouse function F8 - RESET all configurations to default settings. (Display confirms with 'r'). P - Sets password - see section 4.8 for instructions. E - Exits configure mode and returns the SmartView to normal operation mode. 2.
2.8 Re-enabling a disconnected PS/2 mouse If you disconnect the shared PS/2 mouse from the SmartView by accident during operation then the mouse operation will be lost when the mouse is plugged back in. To avoid having to reboot the entire system in this situation the SmartView is fitted with an automatic mouse recovery system. With the PS/2 mouse disconnected, change the channel using the keypad or keyboard hotkeys.
Standard PS/2 mouse data uses a different data format to IntelliMouse data and so two reset functions are provided on the SmartView. The type of data format expected by the PC depends upon the driver and the type of mouse that was connected when the driver was booted. The following table may be used as a guide. Note that the mouse reset functions predict the likely mouse resolution settings but may not restore the speed or sensitivity of the mouse exactly as they were when the PC originally booted.
3. Using the SmartView This section explains the general operation of the SmartView. We recommend that you read this section before starting to use the product. 3.1 Power on status At power on the SmartView selects PC number 1 and displays '1'. If a password has been set then ‘P’ will be displayed and the SmartView will remain locked until a valid password is entered. The 12 and 16 port models are also fitted with a power indicator. 3.
The SELECT key can also be used to access the SmartView’s configuration mode (see section 2.5). To do this press the key and hold it down for 5 seconds until ‘C’ appears on the SmartView’s front panel display. An optional remote controller is also available for the SV4PRO and SV8PRO models which replicates the SELECT key and display, but can be located remotely from the SmartView. This is particularly useful in applications where the SmartView is located away from the desktop.
3.4 Status display The status display usually shows the currently selected port. If autoscan mode is selected, the segments will illuminate in sequence in a clockwise direction interspersed with a display of the currently selected channel. If SmartView has been locked, ‘P’ will be displayed until a valid password has been typed to unlock the unit. Data flow from the mouse or keyboard causes the dot to flash.
3.5 Using the dual control ports (A and B) The SmartView is fitted with two control ports, A and B. Each control port has a keyboard, mouse and monitor connection. Either control port may be used to access the SmartView. Typically port A may be used for local access and port B for remote access (up to 20 metres away). The video picture is duplicated on both ports and the SmartView will accept keyboard and mouse data from one control port at a time.
‘HOTKEYs’ and ‘9’ - selects channel 9 ‘HOTKEYs’ and ‘1 then 0’ - selects channel 10 ‘HOTKEYs’ and ‘1 then 1’ - selects channel 11 ‘HOTKEYs’ and ‘1 then 2’ - selects channel 12 ‘HOTKEYs’ and ‘1 then 3’ - selects channel 13 ‘HOTKEYs’ and ‘1 then 4’ - selects channel 14 ‘HOTKEYs’ and ‘1 then 5’ - selects channel 15 ‘HOTKEYs’ and ‘1 then 6’ - selects channel 16 (12 & 16 port models only) (12 & 16 port models only) (12 & 16 port models only) (12 & 16 port models only) (16 port models only) (16 port models only)
Examples of common hotkey sequences (assuming CTRL + ALT hotkey option): To select channel 2: press ba2 release 2ba To 'tab through' channels: press ba v release v press v release v press v release vba To select channel 12 (on a 12 or 16 port SmartView): press ba1 press 2 release release 1 2ba 3.7 On Screen Menu control SmartView Pro can conveniently select a computer using the integral On Screen Menu control. The menu is called up by pressing the two ‘HOTKEYs’ and ‘M’.
On-Screen menu (models SV4PRO and SV8PRO) Port numbers are entered as single digits On-Screen menu (models SV12PRO and SV16PRO) Port numbers are entered as double digits with leading zeros where required Adding a computer to the menu list With the menu visible on the screen, press the INSERT key. This will cause a new Computer entry field to be inserted on the menu. This is highlighted in red with a flashing cursor to indicate the text entry position. Type in a name up to 16 characters long.
entry field and you can enter the port number for the named Computer. Port numbers are specified using single digits on the 4 and 8 port models and double digits on the 12 and 16 port models (adding a leading 0 if necessary). If you are using cascaded SmartView Pro units, the cascade routing will need to be entered (see section 3.10 for more details). To specify port 5 on a SmartView that is cascaded off port 3 you would enter port number 35 (4 & 8 port products) or 0305 (12 and 16 port products).
Summary of keys used by the menu and their function ‘HOTKEYs’ and ‘M’ - calls the menu up onto the screen (even if no PC video exists) ‘INSERT’ - adds a computer entry AFTER the currently selected line ‘SHIFT’ and ‘INSERT’ - adds a computer entry BEFORE the currently selected line ‘DELETE’ - deletes the currently selected computer ‘SHIFT’ and ‘DELETE’ - edits the currently selected computer ‘ENTER’ - confirms an entry or selects a computer ‘ESC’ - quits from editing a line or quits from the menu ‘up arrow’
names. The On Screen Menu is recommended for selecting computers on cascaded SmartViews as this avoids the need to use long hotkey sequences that may be hard to remember. When using the On Screen Menu, limit the cascade depth to three levels (the maximum number of port digits that can be added to the menu). For example, consider a situation where two SmartView Pro units are connected together as shown below.
A typical cascade of two SmartViews SmartView Installation and Use Page 29
4. SmartView configuration options All the options described in this section are entered in SmartView configure mode see section 2.5 for instructions on entering configure mode. 4.1 Screen saver time delay SmartView contains a programmable screen saver which will blank the display after the set time delay with no keyboard or mouse activity. Simply typing at the keyboard or moving the mouse will re-enable the display. The display will flash whilst the SmartView is in screen save mode.
L1 - SmartView only locks on to active ports during autoscanning (default) L2 - SmartView locks on to every port in turn during autoscanning L3 - SmartView powers on in autoscan mode and locks on to active ports only L4 - SmartView powers on in autoscan mode and locks on to all ports T1 - 2 seconds autoscan delay time before switching to next port (default) T2 - 5 seconds autoscan delay time before switching to next port T3 - 7 seconds autoscan delay time before switching to next port T4 - 10 seconds autosc
S1 - 2 seconds of inactivity before allowing switchover between A & B ports (default) S2 - 5 seconds of inactivity before allowing switchover between A & B ports S3 - 10 seconds of inactivity before allowing switchover between A & B ports S4 - 30 seconds of inactivity before allowing switchover between A & B ports S5 - 1 minute of inactivity before allowing switchover between A & B ports S6 - 5 minutes of inactivity before allowing switchover between A & B ports S7 - 10 minutes of inactivity before allowing
U1 - SmartView channels are switchable using a 3 button mouse or IntelliMouse (default) (SmartView reports 2 button mouse mode to PCs) U2 - SmartView channels are not switchable using 3 button mouse or IntelliMouse (SmartView reports 2 button mouse mode to PCs) U3 - SmartView channels are not switchable using 3 button mouse or IntelliMouse (SmartView reports 3 button mouse mode to PCs) U4 - SmartView channels are switchable using 3 button mouse or IntelliMouse (SmartView reports IntelliMouse mode to PCs) U5
4.6 Firmware functions (version query, mouse restore and reset) For technical support purposes, it may be necessary to find the firmware release version for the control software in your SmartView. For example, if the release version is v1.02 the response shown to F1(enter) will be a brief display of the digit ‘1’, then F2(enter) will be a brief display of the digit ‘0’, then F3(enter) will be a brief display of the digit ‘2’.
4.8 Setting a security password There are many situations where unrestricted access to corporate file servers or sensitive information needs to be controlled. In such circumstances, the SmartView can be locked away in a room or secure cabinet and controlled remotely. In this mode typing the keyboard hotkeys together with 0 will blank the screen, disconnect the keyboard and mouse from all of the computers and display ‘P’ on the SmartView display.
4.9 Cascade query code The SmartViews use a special ‘query code’ to detect whether or not they are connected to another SmartView. By default your SmartView Pro uses query code AD. SmartView Pro units with firmware versions less than 1.09 and SmartView units with firmware version less than 1.18 used query code EF. This was found to conflict with a small number of other (rare) devices that used the same query code so an alternative query code was provided to ensure compatibility.
Appendix A. Cable and connector specifications IMPORTANT NOTE The maximum cable lengths supported vary widely between devices and cables. It may be possible to use cables that are longer than those specified below with certain PCs and peripherals but this cannot be guaranteed. If you experience problems try using shorter cables. A1. Keyboard, monitor and mouse to SmartView Cable specification: All of the shared devices plug directly into the relevant ports at the rear of the SmartView.
RS232 serial mice - these require a special converter to connect the RS232 lines present on the SmartView mouse ports to the RS232 port on a PC. Cables should be no longer than 30 metres. A3. Expansion port pin assignments The 15 way D connector located on the back of the SmartView provides connections for the remote control module and allows an external RS232 device to control the SmartView. See section 3.5 for more details.
Appendix B. Problem Solving Problem: Poor video quality with smearing fuzziness or ripple. Action: Use screened coaxial video cables to connect your devices to the SmartView. Problem: Mouse does not move cursor on screen. Action: Ensure that the mouse and computer are both connected to SmartView before power is connected and ensure that the SmartView is powered on before the attached computer.
Problem: Mouse causes channel to change. Action: Some cheaper mice are not fully compatible with the SmartView and can lose data causing the channel to be changed (if mouse switching of channels is enabled). If you experience this problem then change the mouse and use a Microsoft, Logitech, IBM, Compaq or Hewlett-Packard type. Ensure that you are using a Microsoft compatible mouse driver on your PC.
Problem: Video appears to be lost after a PC has gone into auto power down mode. Moving the mouse and typing at the keyboard does not wake it up. Action: Some computers tested output an incomplete video signal in auto power down mode. The on-screen menu cannot ‘lock on’ to this signal and so cannot be displayed under these conditions. If the Adder menu is left on the screen and this type of auto power down occurs then the screen becomes blank.
Notes SmartView Installation and Use Page 42
SMARTView PRO I N S TA L L AT I O N & U S E ADDER Technology Limited Technology House Trafalgar Way Bar Hill Cambridge CB3 8SQ • England T: +44 (0) 1954 780044 F: +44 (0) 1954 780081 sales@addertec.com www.addertec.com SV-PRO-05.