Veriton 7900Pro/6900Pro/5900Pro Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on Verition 7900Pro/6900Pro/5900Pro service guide.
Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is".
Conventions The following conventions are used in this manual: Screen messages Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. VI 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
Chapter 1 System Specifications Overview Acer Verition 7900Pro/6900Pro/5900Pro are bussiness-ready desktop PCs built with latest high-performance technology for managing demanding workload. The series of products are standalone or network-ready for SMB. They include video and audio features for business multimedia. Veriton 7900Pro/6900Pro/5900Pro comply with all requirements of Intel vProTM platform. The series of products support Conroe CPU and employ Intel ICH8-DO and Nineveh LAN controller (82566DM).
Features CPU T Socket Type : Intel (R) Socket T LGA 775 pin T Intel (R) CedarMill/Prester/Conroe FSB 533/800/1066 MHz T L2 Cache varies with CPU T Northbridge: Intel (R) Q965 T Southbridge: Intel (R) ICH8DO T Socket Type : DDR II so-DIMM,1.
Audio T Codec : Realtek ALC888 T Compliant with Microsoft’s UAA (Universal Audio Architecture) support (rear only) T 7.1+2 Channel Audio Support (ALC833 codec series provide 10 DAC channels that simultaneously suppport 7.1 soud playback, plus 2 channels of independent stereo sound output through the front panel stereo output). T 16/20/24 bit S/PDIF-OUT supports 44.1K/48K/96K/192KHz sample rate; 16/20/24bit S/PDIF-IN supports 44.1K/48K/96KHz sample rate T Reserved disable function on BIOS side.
T T 4 7.1 channel phone jack (6 audio jacks, with MIC in, Line-in definition) On-Board Connectos T 1 CPU Socket T 4 DDR2 Memory Socket T 1 PCIE x16 slot T 1PCIE x1 slot T 2 PCI slots T 1FDD slot T 6 SATA2 IDE connectors T 3 2*5 pin Intel FPIO specification USB pin connectors (follow Intel (R) FPIO standard specification) T 1 2*5 pin Intel (R) FPIO spec.
System Block Diagram Cedar Mill, Presler , Conroe & Allendale LGA775 Processor VRD 11 4 Phase PWM Socket T 1066/800/533 FSB CK-505 Clock Intel ADD2/+ Card or PCI Express x 16 External Graphics Card PCI Express x16 Port DDR2 533/667/800 Channel A DDR2 DIMM1 DIMM2 GMCH VGA Connector DDR2 533/667/800 Channel B DDR2 DIMM1 Broadwater DIMM2 Back Panel PCI Express x1 port USB2.0 Port 0 4 Lanes USB2.0 Port 1 USB2.0 Port 2 LAN NINEVEH LAN Direct Media Interface (DMI) Controller Link USB2.
Main Board Layout 6 1 CPU_FAN1 CPU fan header 24 BIOS_SEL1 SPI & FWH BIOS select 2 COM2 COM Header 2 25 PWR2 4 pin power connector 3 J11 Acer special requirement 26 KB/MS1 Keyboard & Mouse PS2 port 4 J10 Acer special requirement 27 COM1 COM port 5 PWR1 24 pin power connector 28 PRT Printer port 6 FLOPPY1 Floppy connector 1 29 VGA VGA port 7 SYS_FAN1_1 System fan header 1_1(3 pin) 30 1394_USB1 1394 and USB*2 ports 8 CLR_CMOS Clear CMOS 31 NIC_USB Lan and USB*2
SATA_5 SATA data transfer connector 5 36 F_1394 Front 1394 header 14 SATA_6 SATA data transfer connector 6 37 PCI1, PCI2 PCI connector 15 SATA_3 SATA data transfer connector 3 38 U25 FWH BIOS socket 16 SATA_4 SATA data transfer connector 4 39 U19 ICH8 series south bridge 17 SATA_1 SATA data transfer connector 1 40 U13 965 series nouth bridge 18 SATA_2 SATA data transfer connector 2 41 U10 LGA775 CPU socket 19 F_USB3 Front panel USB header 3 42 DIMM1,DIMM2,DIM M3,DI
Your Acer Desktop tour After knowing your computer features, let us show you around your new Veriton series computer.
Veriton 7900Pro front view Icon Component Icon Component Icon Component Icon Component Veriton 5900Pro Veriton 6900Pro/ 7900Pro 1 1 5.25” drive bay(s) 2 2 3.5 floppy drive 3 3 Microphone-in jack (front) Accepts input from external microphones. 4 4 Speaker-out/line-out port Connects to audio line-out devices (e.g., speakers). 5 5 USB ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera).
3 Power button Icon 4 Icon Component 5 Icon Power on or off the system. Component Hard disk drive indicator Icon Component Lights to indicate hard disk drive status. Optical disk drive Component indicator 6 LAN indicator 7 USB ports 8 Microophone-in jack (front) 9 Headphone/Speakerout/line-out port 10/11 Line-in jack Lights to Indicate optical disk drive status. Press to enable/disable Wireless function. Lights to indicate the status of wireless LAN communications.
Rear panel Veriton 5900Pro rear view Veriton 6900Pro rear view Chapter 1 11
Veriton 7900Pro rear view # 1 2 3 4 Icon Icon Icon Icon Icon Component Component Power supply Description Veriton 5900Pro/6900Pro/7900Pro Power coard socket Connects Veriton to a power cord. Component 5900Pro/6900Pro/7900Pro Voltage selector switch Veriton Component 5900Pro/6900Pro/7900Pro PS/2 mouse port Accepts input from PS/2 mouses. Component Veriton 5900Pro/6900Pro/7900Pro 5 PS/2 keyboard port Accepts input from PS/2 keyboards. 6 Serial port Connects to a serial device (e.g.
11 12 13 14 1 Ventilation slots Enable the computer to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of the fan. 2 USB ports 3 DVI por 4 Icon Component CRT/LCD monitor port 5 Icon Icon Component Supports digital video connections. DC-in jack Icon Component OBR (One Button Recovery) button 7 Network port Icon Component Connects to an AC adapter. 6 Component Icon Lights to indicate the status of wireless LAN communications.
System Peripherals The Aspire T630 and AcerPower F3 computer consist of the system itself, and system peripherals, like a mouse, keyboard and a set of speakers (optional). This section provides a brief description of the basic system peripherals. Mouse (PS/2 or USB, manufacturing option) The included mouse is a standard two-button wheel mouse. Connect the mouse to the PS/2 mouse port or USB port on the back panel of the system.
Acer Empowering Technology Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook. It features the following handy utilities: • • • • • • • Acer eSettings Management accesses system information and adjusts settings easily. Acer eLock Management (for slected models) limits access to external storage media. Acer eDataSecurity Management protects data with passwords and advanced encryption algorithms.
Acer eLock Management Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy drives to ensure that data can’t be stolen while your notebook is unattended. • • • • Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system.
Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protexts your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft Outlook. The Acer eDataSecurity Management setup wizard will prompt you for a suvervisor password and default encryption.
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Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of your Acer notebook. It provides and express optimization method to release unused memory and disk space quickly. The user can also enable advanced options for full control over the following option: • • • Memory optimization - releases unused memory and check usage. Disk optimization - removes unneeded items and files.
This will open Acer eAcoustics Management main page. Acer eAcoustics Management Main Page Listed on the main page are two options for Acer eAcoustics Management, labeled as Quiet and Professional. Select the mode that suits your working requirements best, and exit the utility to apply the settings. Quiet Use this mode for tasks that require low processing power, like word processing, Web browsing, and instant messaging. This mode creates the lowest audio disturbance.
• Image/data recovery tools: T Recover from a hidden partition (factory defaults). T Recover from the HDD (most recent user-defined recovery point). T Recover from CD/DVD. For more information, please refer to “Acer eRecovery Management” NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD.
Hardware Specifications and Configurations System Board Major Chip Item Specification System Core Logic North bridge: Intel (R) Q965 South bridge: Intel (R) ICH8DO Super I/O Controller ITE IT8718DX LAN Controller Intel (R) 82566DM Memory Controller Built-in north bridge: Intel Q965 SATA Controller Built-in ICH8DO 1394 Controller TI TSB43AB23PDTG4 Audio Controller Realtek ALC888 VGA Controller Built-in Intel (R) Q965 (GMCH) Keyboard Controller ITE IT8718DX Processor Item Specification T
BIOS Hotkey List Hotkey Function Description Enter BIOS Setup Utility c Press while the system is booting to enter BIOS Setup Utility. System Memory Item Specification Memory Slot Number 4 Slots Supported Memory Size per Slot 256 MB ~ 1GB Supported Maximum Memory Size 4GB Supported Memory Speed 533/667/800 MHz Supported memory voltage 1.
IDE Interface Item Specification IDE Controller Built-in nVidia MCP51 IDE Controller Resident Bus PCI bus Number 40 pin PATA slot 1 T Device Type Support HDD, CD-ROM, CD-RW, DVD-ROM,Combo,DVD burner T Transfer Rate Support PIO 0/1/2/3/4 T ATA Mode 33/66/100 Number STAT IDE slot 4 Device Type Support T HDD,CD-ROM,CD-RW,DVD-ROM,DVD-RW,DVD+RW,DVD Dual,DVD Supermultiplus Supports LS-120 Yes Supports bootable CD-ROM Yes Function Control Enable/Disable by BIOS setup Serial Port (No ser
Thermal Design Item Description Thermal Design T Provision for optional secondary fan T Adequate venting in the front of chassis T Adequate venting in the rear of chassis Memory Address Map Address Size Function 0000000 - 009FFFF 640 KB System Memory Onboard DRAM 00A0000-00BFFFF 128 KB Video RAM Reserved for Graphics Display Buffer Non-Cacheable 00C0000-00CFFFF 32 KB I/O Expansion ROM Reserved for ROM on I/O Adapters 00D0000-00D3FFF 16 KB I/O Expansion ROM Reserved for ROM on I/O Adap
I/O Address Map Hex Range Devices 000-01F 020-021 040-043 060-060 061-061 070-071 080-08F 0A0-0A1 0C0-0DF 0F0-0FF 170-177 1F0-1F7 278-27F 2F8-2FF 378-37F 3F0-3F5 3F6-3F6 3F7-3F7 3F8-3FF 0CF8 0CFC 778-77A DMA Controller-1 Interrupt Controller-1 System Timer Keyboard Controller 8742 System Speaker CMOS RAM Address and Real Time Clock DMA Page Register Interrupt Controller-2 DMA Controller-2 Math Co-Processor Secondary IDE Primary IDE Parallel Printer Port 2 Serial Asynchronous Port 2 Parallel Printer Port
DRQ Assignment Map DRQx System Devices Add-On-Card Devices DRQ0 N Reserved DRQ1 N Reserved DRQ2 FDD N DRQ3 N Reserved DRQ4 Cascade N DRQ5 N Reserved DRQ6 N Reserved DRQ7 N Reserved NOTE: N - Not be used Environmental Requirements Item Specifications Temperature Operating +5°C ~ +35°C Non-operating -20 ~ +60°C (Storage package), -10°C~+60°C (un-package) Humidity Operating 15% to 80% RH, non-condensing Non-operating 10% to 90% RH, non-condensing at 40°C Vibration Operating
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Power Management Function ( ACPI support function) Device Standby Mode T Independent power management timer for hard disk drive devices (0-15 minutes, time step=1 minute). T Hard disk drive goes into Standby mode (for ATA standard interface). T Disable V-sync to control the VESA DPMS monitor. T Resume method: device activated (Keyboard for DOS, keyboard & mouse for Windows). T Resume recovery time: 3-5 sec. Global Standby Mode T Global power management timer (2-120 minutes, time step=10 minute).
Dual Channel VT x800 series support the Dual Channel Technology. After operating the dual channel technology, the bandwidth of memory bus will add double up to 4GB/s. The mainboard inculdes 4 DIMM slots, and each channel has two DIMM sockets as following: T Channel A : DDR1, DDR3 T Channel B : DDR2 , DDR4 If you want to operate the Dual Channel Technology, please note the following explanations due to the limitation of Intel chipset specifications.
Chapter 2 System Utilities BIOS (Basic Input and Output System) includes a CMOS SETUP utility which allows user to configure required setting or to active certain system features. The CMOS SETUP saves the configuration in the CMOS SRAM of the mainboard. When the power is turned off, the battery on the mainboard supplies the necessary power to the CMOS SRAM. When the power is turned on, pushing the button during the BIOS POST (Power-On Self Test) will take you to the CMOS SETUP screen.
Entering Setup Once enter Award BIOS CMOS Setup Utility, the Main Menu (as figure below) will appear on the screen. Use arrow keys to select among the items and press to accept or enter the sub-menu. Note: If you can’t find the setting you want, please press “Alt+F4” to search the advanced option hidden. As for the hidden options, we have annotations following those with further setting screen menu.
Product Informatoin Phoenix - AwardBIOS CMOS Setup Utility Product Information Veriton FQ965M System Product Name MB Product Name System S/N MB S/N System Manufacture Name Acer MB Manufacture Name Acer System BIOS Version 6.00 PG SMBIOS Version 2.
Standard CMOS Features Date (mm:dd:yy): Time (hh:mm:ss): Phoenix - AwardBIOS CMOS Setup Utility Standard CMOS Features Wed Aug 23 2006 11:08:43 Item Help Menu Level X X SATA Channel 0 Master X SATA Channel 0 Master X SATA Channel 0 Master X SATA Channel 0 Master Drive A Video Halt On Base Memory Extended Memory Total Memory None None None None [1.44M, 3.
Parameter SATA channel 0/1 Master, Slave Description Allows you to configure the hard disk drive connected to the master port of SATA channel. To enter the SATA Master or Slave setup, press [Enter]. Options SATA HDD Auto-Detection Press [Enter] to select this option for automatic device detection. SATA Primary/Secondary Master, Slave IDE Device Setup.
Parameter Total Memory 36 Description Base + Upper + Extended = Total Memory.
Advanced BIOS Features The following screen shows the Advanced BIOS Features: Phoenix - AwardBIOS CMOS Setup Utility Advanced BIOS Features X CPU Feature [Press Enter] X Hard Disk Boot Priority [Press Enter] Virus Warning [Disabled] Quick Power On Self Test [Enable] First Boot Device [Hard Disk] Second Boot Device [CDROM] Third Boot Device [Floppy] Boot Other Device [Enabled] Boot Up Floppy Seek [Disabled] Boot Up NumLock Status [On] Gate A20 Option [Fast] Security Option [Setup] APCI Mode [Enabled] MPS Ve
Parameter Description Options When Enabled, the BIOS tests (seeks) floppy drives to determine whether they have 40 or 80 tracks. Only 360-KB floppy drives have 40 tracks; drives with 720 KB, 1.2 MB, and 1.44 MB capacity all have 80 tracks. Because very few modern PCs have 40-track floppy drives, we recommend that you set this field to Disabled to save time.
Parameter C1E Function Execute Disable Bit Virtualization Technology Chapter 2 Description Options CPU new added feature. System may hang when SATA port 4 is in used. C1E function can fix this problem. Auto Can improve protection against malicious "buffer overflow" attacks when properly enabled with Windows XP SP2. Enabled Virtualization enhanced by Intel Virtualization Technology will allow a platform to run multiple operating systems and applications in independent partitions.
Advanced Chipset Features AMT BIOS Support GbE LAN SOL Support IDE-R Support Phoenix - AwardBIOS CMOS Setup Utility Advanced Chipset Features [Enabled] Item Help Enabled Enabled Menu Level X Enabled ** VGA Setting ** PEG/Onchip VGA Control On-Chip Frame Buffer Size DVMT Mode DVMT/FIXED Memory Size [Auto] [8MB] [DVMT] [128MB] KLIJ :Move Enter: Select +/-/PU/PD :Value F10:Save ESC:Exit F1:General Help F5:Previous Value F7:Default Settings Parameter AMT BIOS Support Description Enables or disables Intel
Parameter Description Options On-Chip Frame Buffer Size This BIOS feature controls the amount of system memory that is allocated to the integrated graphics processor when the system boots up. Please visit http://www.rojakpot.com/ showFreeBOG.aspx?lang=0&bogno=325 for more detailed settings. 1MB, 4MB, 8MB, 16MB, 32MB, 64MB, 128MB (for UMA) The BIOS feature that controls all this is the DVMT Mode BIOS feature. It allows you to select the DVMT operating mode.
Integrated Peripherals All onboard peripherals can be set up through this menu.
OnChip IDE Device Phoenix - AwardBIOS CMOS Setup Utility OnChip IDE Device IDE HDD Block Mode [Press Enter] IDE DMA transfer access [Press Enter] IDE Primary transfer access [Press Enter] IDE Primary Master PIO [Auto] IDE Primary Slave PIO [Auto] IDE Primary Master UDMA [Auto] IDE Primary Slave UDMA [Auto] On-Chip Secondary PCI IDE [Enabled] IDE Secondary Master PIO [Auto] IDE Secondary Slave PIO [Auto] IDE Secondary Master UDMA [Auto] IDE Secondary Slave UDMA [Auto] SATA Mode [RAID] Item Help Menu Level
Parameter Description IDE Primary/Secondary Master/Slave UDMA UDMA (Ultra DMA) is a DMA data transfer protocol that utilizes ATA commands and the ATA bus to allow DMA commands to transfer data at a maximum burst rate of 33 MB/s. When you select Auto in the four IDE UDMA fields (for each of up to four IDE devices that the internal PCI IDE interface supports), the system automatically determines the optimal data transfer rate for each IDE device.
Onboard Device Phoenix - AwardBIOS CMOS Setup Utility Onboard Device USB Controller [Enabled] Item Help USB 2.
Parameter USB Mouse Support Description This BIOS feature determines if support for the USB mouse should be provided by the operating system or the BIOS. Therefore, it will only affect those who are using USB mice. Options Enabled Disabled If your operating system offers native support for USB mice, you should select the OS option. This will provide much greater functionality.
Super IO Device Phoenix - AwardBIOS CMOS Setup Utility SuperIO Device Onboard FDC Controller [Enabled] Item Help Onboard Serial Port 1 [3F8/IRQ4] Onboard Serial Port 2 [2F8/IRQ3] Menu Level X Onboard Parallel Port [378/IRQ7] Parallel Port Mode [SPP] x ECP Mode Use DMA 3 KLIJ :Move Enter: Select +/-/PU/PD :Value F10:Save ESC:Exit F1:General Help F5:Previous Values F7:Default Settings Parameter Description Options Select Enabled if your system has a floppy disk controller (FDC) installed on the system b
Power Management Setup The Power Management menu lets you configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use.
Parameter Description Options USB KB WakeUp From S3(S4) This item allows you to wake up the keyboard from S3 (S4) stage. Enabled, Disabled Resume by Alarm You can set “Resume by Alarm” item to enabled and key in Data/Time to power on system Disabled : Disable this function Enabled : Enable alarm function to Power On system If RTC Alarm Lead To Power On is Enabled. Date (of Month) Alarm : Everyday, 1~31 Time (hh:mm:ss) Alarm: (0.
PnP/PCI Configuration Phoenix - AwardBIOS CMOS Setup Utility PnP/PCI Configurations [PCI Slot] Init Display First PCI/VGA Palette Snoop [Disabled] ** PCI Express relative items ** Maximum Payload Size [128] Item Help Menu Level X KLIJ :Move Enter: Select +/-/PU/PD :Value F10:Save ESC:Exit F1:General Help F5:Previous Values F7:Default Settings Parameter 50 Description Options Init Display First This item is used to select whether to initialize the VGA or PCI first when the system boots.
PC Health Status Phoenix - AwardBIOS Setup Utility PC Health Status Intruder Detection X Advanced Fan Speed Control Shutdown Temperature Vcore VDIMM + 3.3V + 5.0V + 12 V CPU Temperature SYS Temperature CPU FAN Speed SYS FAN Speed Item Help [Disabled] [Press Enter] 90 C/194 F 1.23V 1.82V 3.31V 4.94V 11.
Frequency Control Phoenix - AwardBIOS CMOS Setup Utility Frequency Control CPU Clock Ratio [16 x] Item Help Auto Detect PCI Clk [Disabled] Menu Level X Spread Spectrum [Enabled] KLIJ :Move Enter: Select +/-/PU/PD :Value F10:Save ESC:Exit F1:General Help F5:Previous Values F7:Default Settings Parameter CPU Clock Ratio Description This item allows to adjust CPU clock ratio. However, if your CPU is locked, you’ll see the words here turn to gray which means you can do nothing about it.
Load Default Settings Selecting the field loads the factory defaults for BIOS and Chipset Features which the system automatically. detects.
Set Supervisor/User Password When this function is selected, the following message appears at the center of the screen to assist you in creating a password.
Save & Exit Setup Highlight this item and press to save the changes that you have made in the Setup Utility and exit the Setup Utility.
Exit Without Saving Highlight this item and press to discard any changes that you have made in the Setup Utility and exit the Setup Utility.
Chapter 3 Machine Disassembly and Replacement This chapter will guide you how to disassemble and Reassemble the Veriton 7900Pro/6900Pro/5900Pro. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge. T Wire cutter. T Phillips screwdriver (may require different size). NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassenbly procedure, make sure that you do the following: 58 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system.
Veriton 7900Pro Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it. Opening the System 1. Place the system on a flat surface as shown. 2. Place the system as shown. Slide the chassis lock (highlighted in red circle) then slide the side door outwards.
2. Detach the front panel and then the top cover from the system. Removing the VGA Card and the Cables 1. 60 Release the PCI lock as red circle highlighted then remove the VGA card.
2. Disconnect USB 1&2 cable from the main board. 3. Then disconnect audio cable from the main board. 4. Disconnect the HDD SATA cable 1 and 2 from the main board.
5. Disconnectt he power switch and LED cable as shown. 6. Disconnect the HDD SATA cables and the power cable from the main board. Removing the Optical Drive, Floppy Disk Drive and HDD 1. 62 Slide the CD-ROM lock and pull out the CD-ROM from the chassis.
2. Slide the FDD lock then pull the FDD out of the chassis. 3. Slide the HDD lock and pull out the HDD from the system chassis.
Removing the Heatsink Module, Memory, and System Fan 64 1. Remove the four screws holding the heatsink then remove it. 2. Pop out the memory modules and remove them from the memory sockets. 3. Remove the four screws fastening the system fan on the rear side. 4. Then remove the system.
Removing the Main Board and the Power Supply 1. Remove the eight screws holding the main board then remove the main board. 2. Remove the four screws fastening the power supply as shown.
3. Remove the power supply carefully. Removing the Intrusion Switch and the USB Module 1. 66 Remove the two screws holding the intrusion switch then remove it.
2. Detach the USB board (with its upper bracket) then pull out the USB/audio cables.
Veriton 6900Pro Disassembly Procedure Opening the System 1. Place the system on a flat surface. 2. Release the chassis lock then slide the left side door. Removing the Cables 1. 68 Disconnect teh front bezel LED cable from the main board.
2. Disconnect the audio cables from the main board. 3. Then disconnect the USB cable from the main board.
70 4. Disconnect PA power cable as shown. 5. Then disconnect PD power cabel from the main board. 6. Disconnect FDD data cable and P1 power cable. 7. Disconnect the ODD data (highlighted with red circle) and ODD power (highlighted with yellow circle) cable.
8. Disconnect the HDD power and data cable. 9. Disconnect the HDD power and data cable from the main board and remove the cables.
Removing the HDD Module 1. Slide the HDD holder as shown and remove the HDD module from the chassis. Removing the Front Bezel 1. Release the chassis lock as shown then detach the front bezel carefully. Removing the ODD Module and the Card Reader 1. 72 Slide the ODD holder as shown.
2. Detach the ODD module from the chassis. 3. Detach the card reader carefully.
Removing the CPU Cooler, Memory and the System Fan 74 1. Remove the screws holding the CPU cooler then detach the CPU cooler from the main board. 2. Pop out the memory modules and remove them from the memory sockets. 3. Remove the four screws fastening the system fan then detach the system fan.
Removing the CPU, Main Board, and the Power Supply 1. Release the CPU lock then remove the CPU from the socket. 2. Remove the eight screws holding the main board and detach the main board carefully. 3. Remove the four screws holding the power supply.
4. 76 Then remove the power supply from the chassis.
Veriton 5900Pro Disassembly Procedure Opening the System 1. Place the system on a flat surface. 2. Remove the two screws fastening the top cover. 3. Slide the top cover and remove it. Then detach the front bezel as well.
4. Remove the screw holding the top bracket then take out the top bracket. Removing the VGA Card 1. Carefully remove the VGA card from the main board. Removing the Cables 1. 78 Disconnect the audio cable.
2. Disconnect the USB 1&2 cables. 3. Disconnect the system fan cable from the main board. 4. Disconnect the HDD SATA1&2 cables.
80 5. Disconnect the LED cable and the power switch connector 6. Disconnect the power to optical drive and IED cable as shown. 7. Disconnect power to FDD cable and FDD IDE cable from FDD module’s rear side. 8. Disconnect the power to HDD cable and HDD SATA cable from the rear side of the HDD module.
9. Disconnect the main ATX power connector shown bellow. 10. Disconnect the FDD IDE cable connector as shown.
Removing the CD Drive, the FDD and the HDD 82 1. Release the CD drive latch and pull out the CD drive as shwon. 2. Release the FDD latch then pull out the FDD module from the chassis. 3. Release the HDD latch then pull out the HDD module.
Removing the Heatsink Module, the Memory and the System Fan 1. Remove the four screws holding the heatsink and then remove the heatsink. 2. Pop out the memory modules and remove them from the sockets.
84 3. Remove the four screws holding the system fan. 4. Detach the system fan.
Removing the Main Board, the Power Supply, USB Module and the LED Module 1. Remove the eight screws then detach the main board carefully. 2. Remove the four screws holding the power supply then remove the power supply. 3. Remove the screw holding the USB module then detach the USB module.
4. 86 Remove the screw fastening the LED module then detach the LED module.
Chapter 4 Troubleshooting This chapter provides troubleshooting information for the Veriton 7900Pro/6900Pro/5900Pro Chapter 4 T Power-On Self-Test (POST) T Index of Error Message T Index of Error Symptoms T Undetermined Problems 87
Power-On Self-Test (POST) Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but is for the most part transparent to the user. The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the power-on password option.
. Checkpoint Description 03h Initial Superio_Early _Init switch 04h Reserved 05h 1. Blank out screen 2. Clear CMOS error flag 06h Reserved 07h 1. Clear 8042 interface 2. Initialize 8042 self-test 08h 1. Test special keyboard controller for Winbond 977 series Super I/O chips. 2. Enable keyboard interface. 09h Reserved 0Ah 1. Disable PS/2 mouse interface (optional) 2. Auto detect ports for keyboard & mouse followed by a port & interface swap (optional). 3.
. Checkpoint 90 Description 23h 1. Check validity of RTC value: e.g. a value of 5Ah is an invalid value for RTC minute. 2. Load CMOS settings into BIOS stack. If CMOS checksum fails, use default value instead. 3. Prepare BIOS resource map for PCI & PnP use. If ESCD is valid, take into consideration of the ESCD’s legacy information. 4. Onboard clock generator initialization. Disable respective clock resource to empty PCI & DIMM slots. 5.
. Checkpoint Description 3Ch Test 8254. 3Dh Reserved 3Eh Test 8259 interrupt mask bits for channel 1 3Fh Reserved 40h Test 8259 interrupt mask bits for channel 2 41h Reserved 42h Reserved 43h Test 8259 functionality 44h Reserved 45h Reserved 46h Reserved 47h Initialize EISA slot 48h Reserved 49h 1. Calculate total memory by testing the last double word of each 64K. 2. Program writes allocation for AMD K5 CPU. 4Ah Reserved 4Bh Reserved 4Ch Reserved 4Dh Reserved 4Eh 1.
. Checkpoint 92 Description 5Dh 1. Initialize Init_Onboard_Super_IO switch. 2. Initialize Init_Onboard_AUDIO switch. 5Eh Reserved 5Fh Reserved 60h Okay to enter Setup utility; i.e. not until this POST stage can users enter the CMOS setup utility.
. Checkpoint Description 7Eh Reserved 7Fh 1. Switch back to text mode if full screen logo is supported. -If errors occur, report errors & wait for keys -If no errors occur or F1 key is pressed to continue: Clear EPA or customization logo. 80h Reserved 81h Reserved 82h 1. Call chipset power management hook. 2. Recover the text fond used by EPA logo (not for full screen logo) 3. If password is set, ask for password. 83h Save all data in stack back to CMOS. 84h Initialize ISA PnP boot devices.
POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List” to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List” on page 96. NOTE: When you have deemed it necessary to replace an FRU, and have done so, you must run a total system check to ensure that no other activity has been affected by the change.
BIOS Messages Action/FRU Keyboard Error Or No Keyboard Present Cannot initialize the keyboard. Make sure the keyboard is attached correctly and no keys are pressed during POST. To purposely configure the system without a keyboard, set the error halt condition in Setup to HALT ON ALL, BUT KEYBOARD. The BIOS then ignores the missing keyboard during POST. Keyboard is locked out - Unlock the key This message usually indicates that one or more keys have been pressed during the keyboard tests.
Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause.
Error Symptom Action/FRU Diskette drive read/write error. 1. 2. 3. 4. Diskette. Diskette drive cable. Diskette drive. Main board. Diskette drive LED comes on for more than 2 minutes when reading data. 1. 2. 3. 4. Diskette Diskette drive connection/cable Diskette drive Main board Diskette drive LED fails to light, and the drive is unable to access for more than 2 minutes. 1. 2. 3. 4. 5.
Error Symptom Action/FRU CD/DVD-ROM drive does not read and there are no messages are displayed. 1. CD may have dirt or foreign material on it. Check with a known good disc. 2. Ensure the CD/DVD-ROM driver is installed properly. 3. CD/DVD-ROM drive. CD/DVD-ROM drive can play audio CD but no sound output. 1. Ensure the headphone jack of the CD/DVD-ROM has an output. 2. Turn up the sound volume. 3. Speaker power/connection/cable. 4. CD/DVD-ROM drive. Real-Time Clock Real-time clock is inaccurate. 1.
Error Symptom Display problem not listed above (including blank or illegible monitor). Chapter 4 Action/FRU 1. “Monitor" 2. Load default settings (if screen is readable). 3.
Error Symptom Action/FRU Parallel/Serial Ports Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems. Serial or parallel port loop-back test failed. 1. Make sure that the LPT# or COM# you test is the same as the setting in BIOS Setup. 2. Loop-back. 3. Main board. Printing failed. 1. Ensure the printer driver is properly installed. Refer to the printer service manual. 2. Printer. 3. Printer cable. 4. Main board.
Undetermined Problems If an error message is present, go to “POST Error Messages List” on page 94. If you did not receive any messages, if the symptom is listed in “or “Error Symptoms List” on page 96. If you still cannot solve the problem, continue with this check: 1. Check the power supply voltages. If the voltages are correct continue with the following steps: 2. Power off the system unit. 3. Perform the following checks, one by one, until you have isolated the problem FRU. 4.
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Chapter 5 Jumper and Connector Information Main Board Layout 1 CPU_FAN1 CPU fan header 24 BIOS_SEL1 SPI & FWH BIOS select 2 COM2 COM Header 2 25 PWR2 4 pin power connector 3 J11 Acer special requirement 26 KB/MS1 Keyboard & Mouse PS2 port 4 J10 Acer special requirement 27 COM1 COM port 5 PWR1 24 pin power connector 28 PRT Printer port 6 FLOPPY1 Floppy connector 1 29 VGA VGA port 7 SYS_FAN1_1 System fan header 1_1(3 pin) 30 1394_USB1 1394 and USB*2 ports 8 CLR_CMO
9 OBR One Button Recovery 32 Audio Audio port 10 INTR1 Chassis Intruder 33 PCI-E1 PCI-Express X16 connector 11 FP1 Front Panel Switch/LED 34 BAT1 Battery connector 12 TPM Trusted Platform Module Interface 35 PCI-E2 PCI-Express X1 connector 13 SATA_5 SATA data transfer connector 5 36 F_1394 Front 1394 header 14 SATA_6 SATA data transfer connector 6 37 PCI1, PCI2 PCI connector 15 SATA_3 SATA data transfer connector 3 38 U25 FWH BIOS socket 16 SATA_4 SATA data transf
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Veriton 7900Pro/6900Pro/5900Pro. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Veriton 7900Pro Exploded Diagram 106 Chapter 6
Veriton 6900Pro Exploded Diagram Chapter 6 107
Veriton 5900Pro Exploded Diagram 4 5 3 FAN60*60*25 6 7 10 8 9 8 9 11 7 21 6 5 4 22 3 23 1 108 Chapter 6
Parts NOTE: Please note WHEN ORDERING FRU PARTS you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide.
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