505-1.book Page I Thursday, November 4, 1999 4:36 PM TravelMate 505 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.43F02.001 DOC. NO.
505-1.book Page II Thursday, November 4, 1999 4:36 PM Copyright Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
505-1.book Page III Thursday, November 4, 1999 4:36 PM Conventions The following conventions are used in this manual: Screen messages Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems.
505-1.book Page IV Thursday, November 4, 1999 4:36 PM Preface Before using this information and the product it supports, please read the following general information. IV 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
05-1.book Page V Thursday, November 4, 1999 4:36 PM Table of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Keyboard Ergonomics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . .
505-1.book Page VI Thursday, November 4, 1999 4:36 PM Table of Contents Removing the PCMCIA Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Removing the Touchpad Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Disassembling the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Disassembling the Floppy Disk Drive and CD-ROM Combo Module . . . . . . . . .56 Chapter 4 Troubleshooting 57 System Check Procedures . . . . . .
505-1.book Page 1 Thursday, November 4, 1999 4:36 PM Chapter 1 System Specifications Features This computer was designed with the user in mind.
505-1.book Page 2 Thursday, November 4, 1999 4:36 PM Display The large graphics display offers excellent viewing, display quality and desktop performance graphics. The computer supports two different display configurations — High Performance Addressing (HPA) or Thin-Film Transistor (TFT). Video Performance PCI video with 128-bit graphics acceleration and 2 MB video memory boost video performance.
505-1.book Page 3 Thursday, November 4, 1999 4:36 PM Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Special Keys Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock (Fn-F11) When Num Lock is on, the embedded keypad is in numeric mode.
505-1.book Page 4 Thursday, November 4, 1999 4:36 PM Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Windows logo key Description Start button. Combinations with this key perform special functions.
505-1.book Page 5 Thursday, November 4, 1999 4:36 PM To type the Euro symbol: 1. Locate the Euro symbol on your keyboard. 2. Open a text editor or word processor. 3. Hold Alt Gr and press the Euro symbol. NOTE: The Alt Gr is only used together with the Euro symbol. Some fonts and software do not support the Euro symbol. Please refer to http://www.microsoft.com/typography/faq/faq12.htm for more information.
505-1.book Page 6 Thursday, November 4, 1999 4:36 PM Activating Hotkeys When activating hotkeys, press and hold the first key Fn before pressing the other key in the hotkey combination. Keyboard Ergonomics Located below the keyboard, the wide and curved palm rest is ergonomically designed to provide you with a very comfortable place to rest your hands while you type. Touchpad The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface.
505-1.book Page 7 Thursday, November 4, 1999 4:36 PM Touchpad Basics The following items teach you how to use the touchpad: 1. Move your finger across the touchpad to move the cursor. 2. Press the left and right buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad produces similar results.
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505-1.book Page 11 Thursday, November 4, 1999 4:36 PM Panels Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. NOTE: See chapter 3 on how to connect external devices to the computer. Front Panel The front panel contains ports for external audio connections. # Icon Port Connects to... 1 Speaker-out jack Speakers or headphones 2 Audio line-in jack Audio line-in device with a 3.5mm minijack (e.g.
505-1.book Page 12 Thursday, November 4, 1999 4:36 PM Rear Panel # Icon Port Connects to... 1 DC-in jack AC adapter and power outlet 2 USB port USB devices (e.g., USB mouse) 3 PS/2 port PS/2-compatible devices (e.g., PS/2 keyboard/ mouse/keypad) 4 Serial port Serial devices (e.g., serial mouse) 5 Parallel port Parallel devices (e.g.
505-1.book Page 13 Thursday, November 4, 1999 4:36 PM Right Panel # Icon Port Connects to...
505-1.book Page 14 Thursday, November 4, 1999 4:36 PM Indicators The computer has six easy-to-read status indicators (LEDs) under the display screen. The Power and Standby indicators are visible even when you close the display cover so you can see the status of the computer while the cover is closed. # 1 Icon Function Power Description Lights when the computer is on. Blinks when a battery-low condition occurs. 2 Standby Lights when the computer enters Standby mode.
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505-1.book Page 16 Thursday, November 4, 1999 4:36 PM System Memory Item Specification Memory controller Intel Banister 82440 MX Onboard memory size 32/64 MB DIMM socket 1 Supported memory size per socket 32/64/128 MB Supported maximum memory size 192 MB (64 MB + 128 MB) Supported DIMM type Synchronous DRAM Supported DIMM speed 66 MHz Supported DIMM voltage 3.
505-1.book Page 17 Thursday, November 4, 1999 4:36 PM Floppy Disk Drive Interface Item Specification Vendor & model name Mitsumi D353F3X Floppy Disk Specifications Media recognition 2DD (720KB) 2HD (1.2MB, 3-mode) 2HD (1.44MB) Sectors/track 9 15 18 Tracks 80 80 80 Data transfer rate (Kbit/s) 1 MB 1.
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505-1.book Page 20 Thursday, November 4, 1999 4:36 PM USB Port Item Specification HCl UHCl 1.
505-1.book Page 21 Thursday, November 4, 1999 4:36 PM Battery Item Specification Vendor & model name Panasonic BTP-1831 Battery Type NiMH Pack capacity 3500 mAH Cell voltage 1.2V Number of battery cell 8 Package configuration 8S Package voltage 9.6V DC-DC/Charger Converter Item Vendor & Model Name Input voltage Specification Acer AC adapter: 19V-21V Battery: 12V-16.8V DC/DC converter output Output Rating 5V 3.3V 12V 5V SB Current (w/load, A) 0~2 0~3.5 0~0.25 0.
505-1.book Page 22 Thursday, November 4, 1999 4:36 PM DC-AC LCD Inverter Item Specification Vendor & Model Name Ambit T62.121.C.00 (12.1”) Input Voltage (V) 7.3 (min.) None 22 (max.) Input Current (mA) None None 1000 (max.) Output Voltage (Vrms, no load) 1100 (min.) None 1400 (max.) Output Voltage Frequency (KHz) 40 (min.) None 65 (max.) Item Specification Output Current (mArms) Min. Typ. Max. Remark Output Current (mArms) 6.3 7.0 7.7 Vadj : 3.2 V Output Current (mArms) 0.
505-1.book Page 23 Thursday, November 4, 1999 4:36 PM AC Adapter Item Vendor & Model Name Specification Delta ADP-60XBVD Input Requirements Maximum Input Current (A, @90Vac, full load) 1A @ 90 Vac Nominal Frequency (Hz) 47 - 63 Frequency Variation Range (Hz) 47 - 63 Nominal Voltages (Vrms) 90 - 270 Inrush Current The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac(60Hz) and 230Vac(50Hz) respectively.
505-1.book Page 24 Thursday, November 4, 1999 4:36 PM Power Management Power Saving Mode Standby Mode Waiting time specified by the System Standby value or the operating system elapses without any system activity. Phenomenon The buzzer beeps The Standby indicator lights up Or When the computer is about to enter Hibernation mode (e.g., during a battery-low condition), but the Hibernation file is invalid or not present.
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505-1.book Page 27 Thursday, November 4, 1999 4:36 PM Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Ouput System). Your computer is already configured and optimized properly, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS Setup Utility, press F2 during POST while the TravelMate logo is being displayed.
505-1.book Page 28 Thursday, November 4, 1999 4:36 PM System Information The System Information screen displays a summary of your computer hardware information. The table below describes the parameters in this screen. Parameter Description CPU Type & Speed Describes the type of CPU installed in the system. Floppy Disk Drive Shows the floppy disk drive type (1.44MB 3.5-inch). Hard Disk (MB) Sets the hard disk type. HDD Serial Number Shows the hard disk drive serial number.
505-1.book Page 29 Thursday, November 4, 1999 4:36 PM Product Name It is the default setting as the brand name + model name of Acer product; such as TravelMate 505. "Product Name" will be automatically created by using 505Util.zip. Manufacture Name The default setting is Acer. "Manufacture Name" will be automatically generated by using 505Util.zip. UUID It stands for " Universally Unique IDentifiers", also known as GUID (Globally Unique IDentifier). The requirement specification of SMBIOS 2.
505-1.book Page 30 Thursday, November 4, 1999 4:36 PM Basic System Configuration The Basic System Configuration screen contains parameters involving basic computer settings like date and time. The table below describes the parameters in the screen. Parameter Date Description Sets the system date. Format: DDD MMM DD YYYY (day-of-the-week month day year) Time Sets the system time.
505-1.book Page 31 Thursday, November 4, 1999 4:36 PM Startup Configuration The Startup Configuration screen contains parameters that are related to computer startup. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Boot Display Description Sets the display on boot-up. When set to Auto, the computer automatically determines the display device. If an external display device (e.g.
505-1.book Page 32 Thursday, November 4, 1999 4:36 PM Onboard Device Configuration The Onboard Device Configuration screen contains parameter settings for your hardware connection devices. CAUTION: The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
505-1.book Page 33 Thursday, November 4, 1999 4:36 PM System Security The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Setup Password Description When set, this password protects the BIOS Setup Utility from unauthorized entry.
505-1.book Page 34 Thursday, November 4, 1999 4:36 PM 4. Retype the password to verify your first entry and press Enter. After setting the password, the computer automatically sets the chosen password parameter to Present. 5. Press Esc to return to the main menu. 6. Press Esc. The following dialog box appears. 7. Select Yes and press Enter to save the password and exit the BIOS Setup Utility. Changing a password To change a password, follow the same steps used to set a password.
505-1.book Page 35 Thursday, November 4, 1999 4:36 PM Load Default Settings When you select this menu item, the following dialog box displays: To load factory-default settings for all the parameters, select Yes and press Enter. Otherwise, select No and press Enter.
505-1.book Page 36 Thursday, November 4, 1999 4:36 PM AFlash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Use the AFlash utility to update the system BIOS flash ROM. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use AFlash. NOTE: This program contains a readme.txt file. This readme.txt file will introduce how to use AFlash utility.
505-1.book Page 37 Thursday, November 4, 1999 4:36 PM System Utility Diskette This utility diskette is for the Acer TravelMate 505 notebook machine. It provides the following functions: 1. Panel ID Utility 2. Thermal and Fan Utility 3. Mother Board Data Utility To use this diskette, first boot from this diskette, then a “Microsoft Windows 98 Startup Menu” prompt you to choose the testing item. Follow the instructions on screen to proceed. NOTE: This program contains a readme.txt file. This readme.
505-1.book Page 38 Thursday, November 4, 1999 4:36 PM System Diagnostic Diskette IMPORTANT:The diagnostics program here that we used is called PQA (Product Quality Assurance) and is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program, either download it from http://csd.acer.com.tw or find it in the TravelMate 505 service CD kit. To better fit local service requirements, your regional office MAY have other diagnostic program.
505-1.book Page 39 Thursday, November 4, 1999 4:36 PM The following screen appears when you select Diag from the main menu. PQ A Vx_ x R esult D iag SysInfo xx-xx-xx Option Exit Diag O NE M ULT I FU LL Q UIC K TE S T TE S T TE S T TE S T One Test Performs a single test and manual checks the selected test items in sequence. Multi Test Performs multiple tests and manual checks the selected test items in sequence. Full Test Performs all items and full check the all test items in sequence.
505-1.book Page 40 Thursday, November 4, 1999 4:36 PM After you specify the number of tests to perform, the screen shows a list of test items (see below): PQ A Result D iag Diag M AN U ALTest TESItem T s AU TO[ ] System T EST B oard [ ] M em ory [ ] Keyboard [ ] Video [ ] Parallel P ort [ ] Serial Port [ ] Diskette D rive [ ] Hard D isk [ ] CD -RO M [ ] Coprocessor [ ] Pointing D ev.
505-1.book Page 41 Thursday, November 4, 1999 4:36 PM Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.
505-1.book Page 42 Thursday, November 4, 1999 4:36 PM General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.
505-1.book Page 43 Thursday, November 4, 1999 4:36 PM Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. START DIMM Door Middle Cover (short) Hinge caps Middle Cover (Long) DIMM Module 86.
5-1.book Page 44 Thursday, November 4, 1999 4:36 PM Main Unit 86.1A523.6R0*2 Screw 86.1A522.140*3 Screw Heatsink Cover Switch Cable from M/B Touchpad Board Cable from M/B RTC Battery Cable from M/B HDD Module Upper case 86.1A353.135 *10 Screw MACH PAN M2.5*13.5L 86.1A523.6R0 *1 Screw MACH M2.5*6L 86.1A523.6R0 *2 Screw MACH M2.5 *6L NI Battery and Audio Board FDD & CD-ROM Cable from M/B Touchpad Module 86.9A522.3R0 *6 Screw MACH M2*3L CD-ROM & FDD Module 86.9A522.
505-1.book Page 45 Thursday, November 4, 1999 4:36 PM Removing the Battery Pack 1. Press the battery cover release latch down and slide the battery pack out from the main unit. 2. Remove the battery cover from the battery pack carefully. Removing the DIMM 1. To remove the DIMM module, remove the two screws from the DIMM cover. 2. Then, remove the DIMM cover from the lower case. 3. Use two flat-bladed screwdrivers to push the latches outward on both sides of the DIMM socket. 4.
505-1.book Page 46 Thursday, November 4, 1999 4:36 PM 3. At CN20, remove the modem board from the mainboard. 4. Disconnect the modem power cable from the modem board. Removing the Keyboard 46 1. Slide out the right and left hinge cover from the main unit. 2. Use a flat-bladed screwdriver to remove the short middle cover. 3. Slide the long middle cover to the left side then remove it from the upper case. 4.
505-1.book Page 47 Thursday, November 4, 1999 4:36 PM Removing the LCD Module 1. Remove the two screws holding the LCD FPC cable 2. At CN9, disconnect the LCD FPC cable from the mainboard. 3. At CN7, disconnect the LED cable from the mainboard. 4. Remove the two screws holding the LCD module as shown. 5. Next, remove the LCD module from the main unit.
505-1.book Page 48 Thursday, November 4, 1999 4:36 PM Disassembling the LCD 48 1. Remove the two rubber LCD cushions and the 3 hinge screw caps from the LCD module. 2. Remove the five screws from the LCD module, and snap out the LCD bezel. 3. Then, remove it from the LCD module. 4. Remove the two screws holding the LED board, and remove the LED board from the LCD panel. 5. Disconnect the LED cable from the LED board. 6. Remove the four screws holding the two LCD hinges, then remove the hinges.
505-1.book Page 49 Thursday, November 4, 1999 4:36 PM 7. Remove the two screws holding the inverter. Now, lift off the inverter gently. 8. Disconnect the LCD power cable and LCD FPC cable from the inverter board. 9. Remove the four screws holding the LCD, then gently remove the LCD from the LCD panel. 10. Tear off the adhesive tape. 11. Disconnect the LCD FPC cable from the LCD.
505-1.book Page 50 Thursday, November 4, 1999 4:36 PM Disassembling the Main Unit Removing the Heatsink and CPU EMI Shield 1. Remove the five screws holding the system heatsink. 2. Slide the heatsink to the left side and take it out from the main unit. 3. Remove the CPU EMI shield from the main unit. 4. At CN8, disconnect the RTC battery cable from the mainboard and then lift it away from the upper case. Removing the Hard Disk Drive 50 1. At CN17, remove the hard disk drive from the mainboard.
505-1.book Page 51 Thursday, November 4, 1999 4:36 PM Removing Upper Case 1. To release the upper case, first remove the eleven screws from the main unit. 2. Lift the upper case gently. 3. At CN6, disconnect the cover switch cable from the mainboard, then remove the upper case. Removing the Floppy Disk Drive/CD-ROM Drive Combo Module 1. Disconnect the CD-ROM drive cable and floppy disk drive cable at CN16 and CN 15 respectively.
505-1.book Page 52 Thursday, November 4, 1999 4:36 PM 2. Remove the screw shown here. 3. Remove the CD-ROM drive screw cap from the bottom of the main unit. 4. Remove the screw shown here. 5. Now, remove the floppy disk drive and CD-ROM drive combo module from the main unit. Removing the Speakers 52 1. Disconnect the left and right speaker cables from the audio I/O and battery connection board at CN1 and CN2 respectively. 2.
505-1.book Page 53 Thursday, November 4, 1999 4:36 PM Removing the Audio I/O and Battery Connection Board 1. Remove the two screws holding the audio I/O and battery connection board, then remove it from the mainboard. Removing the Fan 1. Disconnect the fan cable from the mainboard. 2. Remove the two screws holding the fan, then lift the fan from the lower case. Removing the Mainboard 1. Remove the two screws holding the mainboard, then remove the mainboard from the lower case. 2.
505-1.book Page 54 Thursday, November 4, 1999 4:36 PM Removing the PCMCIA Card 1. Remove the four screws holding the PCMCIA slot. 2. At CN13, disconnect the PCMCIA slot from the mainboard. Removing the Touchpad Module 54 1. To remove the touchpad module, first release the touchpad cable from the position shown here. 2. Remove the six screws holding the touchpad bracket. 3. Now, lift the touchpad module away from the upper case. 4.
505-1.book Page 55 Thursday, November 4, 1999 4:36 PM Disassembling the Hard Disk Drive Module 1. To disassemble the hard disk drive module, first remove the six screws as shown here. 2. Detach the left and right brackets from the hard disk drive. 3. Remove the hard disk drive connection board from the hard disk drive.
505-1.book Page 56 Thursday, November 4, 1999 4:36 PM Disassembling the Floppy Disk Drive and CD-ROM Combo Module 56 1. To disassemble the CD-ROM drive from the combo module, first remove the three screws as shown here.. 2. Disconnect the CD-ROM FPC cable, then slide out the CD-ROM drive from the chassis. 3. Remove the CD-ROM FPC cable from the chassis. 4. To remove the floppy disk drive from the combo module, first remove the three screws as shown here. 5.
505-1.book Page 57 Thursday, November 4, 1999 4:36 PM Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2.
505-1.book Page 58 Thursday, November 4, 1999 4:36 PM System Check Procedures Diskette Drive Check Do the following to isolate the problem to a controller, driver, cable or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the PQA program. 2.
505-1.book Page 59 Thursday, November 4, 1999 4:36 PM The following auxiliary input devices are supported by this computer: Numeric keypad External keyboard If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory Check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the PQA program (please refer to “Running PQA Diagnostics Program”). 2.
505-1.book Page 60 Thursday, November 4, 1999 4:36 PM Check the Battery Pack To check the battery pack, do the following: 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 2(+) and 7(ground). See the following figure 3. If the voltage is still less than 8.0 Vdc after recharging, replace the battery.
505-1.book Page 61 Thursday, November 4, 1999 4:36 PM Index of Error Message The symptom-to-FRU index lists the symptoms and errors and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.
505-1.book Page 62 Thursday, November 4, 1999 4:36 PM Error Messages List Error Messages Memory size found by POST differed from CMOS Action in Sequence Run “Load Default Settings” in BIOS Setup Utility. DIMM System board Diskette drive A error Check that the drive is defined with the proper diskette type in BIOS Setup Utility. Diskette Drive Check. Incorrect Drive A type - run SETUP Check that the drive is defined with the proper diskette type in BIOS Setup Utility Diskette Drive Check.
505-1.book Page 63 Thursday, November 4, 1999 4:36 PM No-Beep Symptoms Symptom / Error No beep, power-on indicator turns off and LCD is blank. Action in Sequence Power source (battery pack and power adapter). Power System Check. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. CPU board DC-DC/charger board System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). Power System Check.
505-1.book Page 64 Thursday, November 4, 1999 4:36 PM Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence LCD is too dark Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD brightness cannot be adjusted Reconnect the LCD connectors. LCD contrast cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
505-1.book Page 65 Thursday, November 4, 1999 4:36 PM Power-Related Symptoms Symptom / Error Battery can’t be charged Action in Sequence Power System Check Battery pack System board PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from actual size.
505-1.book Page 66 Thursday, November 4, 1999 4:36 PM Power Management-Related Symptoms Symptom / Error The system doesn't resume from standby mode after opening the LCD. Action in Sequence Standby Mode LCD cover switch System board Battery fuel gauge in Windows doesn’t go higher than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue to use battery until power off, then charge battery). Battery pack Charger board System board System hangs intermittently.
505-1.book Page 67 Thursday, November 4, 1999 4:36 PM Modem-Related Symptoms Symptom / Error Internal modem does not work correctly. Action in Sequence System Diagnostics Diskette Modem phone jack Modem board System board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 69.
505-1.book Page 68 Thursday, November 4, 1999 4:36 PM Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 68 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2.
505-1.book Page 69 Thursday, November 4, 1999 4:36 PM Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer.
505-1.book Page 70 Thursday, November 4, 1999 4:36 PM Index of PQA Diagnostic Error Code, Message Error Code Message 16XXX Backup battery error 01XXX CPU or main board error Action in Sequence Backup battery Reload BIOS default setting.
505-1.book Page 71 Thursday, November 4, 1999 4:36 PM Chapter 5 Jumper and Connector Locations Top View CN2 CN7 CN3 CN4 CN1 CN5 JK1 CN6 CN11 CN9 CN12 CN10 CN8 CN13 SW2 CN14 CN16 CN15 CN17 CN19 CN18 PCB No.
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505-1.book Page 73 Thursday, November 4, 1999 4:36 PM Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 505P. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). IMPORTANT:Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel.
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505-1.book Page 75 Thursday, November 4, 1999 4:36 PM Picture No. Partname Description Part No. LCD Chapter 6 33 LCD Module 12.1” DSTN Sharp ASSY LCD 12.1” DSTN SHARP TM505 6M.43F01.001 NS 12.1” SVGA DSTN LCD, Sharp LCD 12.1” DSTN LM121SS1T53 BLACK 56.0743B.001 NS LCD Bezel ASSY LCD BZL 12.1” FALCON 60.43F01.001 NS LCD Panel DSTN ASSY PNL 12.1” SHARP FALCON 60.43F07.001 NS 12.1” Inverter, Ambit INVERTER T62.121.C.00.510 19.21030.461 NS LED Board EXTENSA 700 LED BOARD 55.47A03.
505-1.book Page 76 Thursday, November 4, 1999 4:36 PM Picture 76 No. Partname Description Part No. NS LED Cable W.A 10/10P 120MM LED AN500 50.45B11.001 33 LCD Module 12.1” TFT Hitachi ASSY LCD 12.1” TFT HITACHI TM505 6M.43F01.011 NS 12.1” SVGA TFT LCD, Hitachi LCD 12.1” TFT HIT/ TX31D27VCICBB 56.0746B.011 NS LCD Bezel ASSY LCD BZL 12.1” FALCON 60.43F01.001 NS LCD Panel TFT ASSY PNL 12.1” HITACHI FALCON 60.43F07.011 NS 12.1” Inverter, Ambit INVERTER T62.121.C.00.510 19.21030.
505-1.book Page 77 Thursday, November 4, 1999 4:36 PM Picture Chapter 6 No. Partname Description Part No. NS LCD FPC TFT C.A FPC LCD 12.1” TFT HIT 510 50.45C06.001 NS LED Cable W.A 10/10P 120MM LED AN500 50.45B11.001 33 LCD Module 12.1” TFT IBM/ OEM ASSY LCD 12.1” IBM TM505 6M.43F01.021 NS 12.1” SVGA TFT LCD, IBM/ OEM LCD 12.1” TFT IBM/ OEM53C1-01 56.0750A.001 NS LCD Bezel ASSY LCD BZL 12.1” FALCON 60.43F01.001 NS LCD Panel TFT ASSY LCD PNL 12.1” IBM FALCON 60.43F06.
505-1.book Page 78 Thursday, November 4, 1999 4:36 PM Picture No. Partname Description Part No. NS LED Board EXTENSA 700 LED BOARD 55.47A03.001 NS LCD FPC TFT Cable C.A FPC 12.1” TFT HIT FALCON 50.43F04.001 NS LED Cable W.A 10/10P 120MM LED AN500 50.45B11.001 NS HDD Module ASSY HDD 4.8GB 6M.43F03.001 24 4.8GB HDD, IBM HDD IBM/4.8 DARA204000 56.02A07.031 NS HDD Module ASSY HDD 6GB 6M.43F03.011 24 6.0GB HDD, IBM HDD SM 9.5” 6G IBM/ DARA-206000 56.02A02.
505-1.book Page 79 Thursday, November 4, 1999 4:36 PM Picture No. Partname Description Part No. 3 HDD Bracket BRK HDD SECC AN500 33.45B02.004 2 HDD Bracket BRK HDD(R) SECC AN500 33.45B02.003 22 HDD Connection Board FALCON HDD TRANSPORT BD 55.43F02.001 34 CD-ROM & FDD Module CD-ROM & FDD MODULE EXT5 6M.45C01.001 47 24X CD-ROM CD-ROM TEAH/CD224E-A26 24X 56.10061.141 NS 3.5” FDD, Mitsumi FDD W/500 BZL MITS/ D353F3X 56.01051.371 NS FDD Cable C.A FPC FDD FALCON 50.43F02.
505-1.book Page 80 Thursday, November 4, 1999 4:36 PM Picture No. Partname Description Part No. NS CD-ROM Cable C.A FPC CD-ROM AN510 50.45C02.001 20 56K SW Modem, Ambit MODEM 56K AMBIT/ T62M145.00 54.09011.241 20 56K SW Modem, Aopen MODEM MDC S/W NET 54.09025.001 42 Speaker SPEAKER PACK TM505 6K.43F02.001 NS Touchpad Module ASSY TOUCHPAD FALCON 6M.43F02.001 NS Touchpad Bracket ASSY TP HLD FALCON 60.43F04.001 25 Touchpad, Synaptics TOUCHPAD SYNAPTIC ATP TM41P-30 56.1743F.
505-1.book Page 81 Thursday, November 4, 1999 4:36 PM Picture No. Partname Description Part No. Power NS AC Adapter, Delta ADT 90-270V ADP60JB V.A 720 25.10064.031 28 NiMH Battery, Panasonic ASSY BTY PACK 99R0500-001 500 60.45B04.011 NS Power cord U.S CORD SPT-2 # 18*2C 7A125V1830MM 27.01618.001 21 Celeron-400 Main Board FALCON MB(SMD) C400 55.43F01.001 22 HDD Connection Board FALCON HDD BOARD 55.43F02.001 23 Audio I/O Battery Connection Board FALCON AUDIO BOARD 55.43F03.
505-1.book Page 82 Thursday, November 4, 1999 4:36 PM Picture No. Partname Description Part No. Memory NS DIMM 32MB, SDRAM, Mitsubishi SDIMM 32M MH4S64BBKG-8 PC100(MI 72.00464.00N NS DIMM 32MB, SDRAM, Siemens SDIMM 32M HYS64V4200GDL8(SIE 72.64420.A0N 36 DIMM 32MB, SDRAM, Mosel SO-DIMM 32M V43644Y04VTG-10PC 72.43644.00N NS DIMM 64MB, SDRAM, NEC SDIMM 64M 4564163G5-A10B9JFB 72.25359.B0N NS DIMM 64MB, SDRAM, Mitsubishi SDIMM 64M MH8S64BBKG-8 PC100 72.00864.
505-1.book Page 83 Thursday, November 4, 1999 4:36 PM Picture Chapter 6 No. Partname Description Part No. 27 Upper case module ASSY UP CASE FALCON 60.43F02.001 31 Lower case module ASSY LOW CASE FALCON 60.43F03.001 15 Battery door DOOR BATTERY PC AN500 42.45B04.001 7 DIMM cover CVR DIMM AL 050 AN500 34.45B03.002 8 Modem cover CVR MODEM AL AN500 34.45B04.002 13 Middle cover(Long) CVR MIDDLE (1) PC 050 AN500 42.45B01.001 14 Middle cover(Short) CVR MIDDLE(2) 42.45B02.
505-1.book Page 84 Thursday, November 4, 1999 4:36 PM Picture No. 17 Partname Part No. Hinge Cover Pack ASSY HINGE COVER PACK TM505 6M.45B08.001 32 CPU EMI Shield BRKT CPU EMI CU AN510 33.45C08.001 30 Upper Heat Sink HSINK UP C/PII 300/ 333/366 510 34.45C15.001 52 Fan Bracket BRKT FAN SECC AN510 33.45C06.001 NS Cover Switch Cable/ Wire W.A CVR SW/2P 45MM AN700 50.47A10.001 NS Hinge Pack Hinge Pack TM505 6K.43F01.
505-1.book Page 85 Thursday, November 4, 1999 4:36 PM Picture No. Partname Description Part No. Others NS RTC Battery BTY LI 3V ML2032T6 65MAH 23.20004.101 51 Fan FAN 30*30*10 AD0305LB-G73 23.10033.071 41 Screw SCREW MACH PAN M2X4L 86.9A522.4R0 46 Screw SCREW MACH PAN M2.5*4L NY 86.1A523.4R0 39 Screw SCRW MACH PAN M2.5*6L NI 86.1A523.6R0 37 Screw SCREW MACH PAN M2.5X13.5L NY 86.1A353.135 38 Screw SCREW MACH PAN M2X14L 86.1A522.140 40 Screw SCREW MACH FL M3*4L NI 86.
505-1.book Page 86 Thursday, November 4, 1999 4:36 PM Picture No. Partname Description Part No. Keyboard 44 86 API Keyboard NSK-84A6C 91.78S07.06C NS API Keyboard SWISS/FRE/GER (85) 91.78S07.070 NS API Keyboard US (84) 91.78S07.071 NS API Keyboard US INTERNATIONAL(84) 91.78S07.072 NS API Keyboard THAI (84) 91.78S07.073 NS API Keyboard ARABIC/US (84) 91.78S07.074 NS API Keyboard SOUTH AFRICA(84) 91.78S07.075 NS API Keyboard CZECH(84) 91.78S07.
AppA.fm Page 87 Monday, November 8, 1999 12:45 PM Appendix A Model Definition and Configuration Model Number Definitions Model Number 505DX LCD 12.1” HPA CPU Mobile -Celeron-400 MHz Memory HDD CD Battery 32MB 4.8GB 24x NiMH 32MB 4.8GB 24x NiMH 32 or 64MB 4.8GB 24x NiMH 32 or 64MB 4.8GB 24x NiMH Processor 505T 12.1” TFT Mobile -Celeron-400 MHz Processor 506DX 12.1” HPA Mobile -Celeron-433 MHz Processor 506T 12.
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505-1.book Page 89 Thursday, November 4, 1999 4:36 PM Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows 98 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
505-1.book Page 90 Thursday, November 4, 1999 4:36 PM Microsoft Windows 98 ACPI Environment Test Items Processor Hard Disk Drive Specifications Intel Celeron 366/433/466 IBM 9.5mm 6.0 GB IBM 9.5mm 9.0 GB Floppy Disk Drive Mitsumi D353F3 CD-ROM Drive TEAC CD-224E-A26 24X Memory 32 MB 64 MB Power Panasonic Ni-MH battery 8cell Delta 60W LCD Hitachi 12.1” SVGA TFT IBM 12.1” SVGA TFT Sharp 12.
505-1.book Page 91 Thursday, November 4, 1999 4:36 PM Items Specifications Modem Adapter Modem (up to 28.8K) Xircom PCMCIA Fax/Modem 28.8m Modem (up to 33.6K) Dlink Winconnect 33.6 Fax modem IBM PCMCIA Data/Fax Modem International 33.6/14.4 Modem (up to 56K) Megahertz Datalink 56k fax/modem ActionTec Datalink 56Kbps Fax/Modem TDK K56K Modem V.
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505-1.book Page 93 Thursday, November 4, 1999 4:36 PM Appendix C Online Support Information This appendix describes online technical support services available to help you repair your Acer systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices, Regional Offices and Regional Groups may access our website. However, some information sources will require a user I.D. and password.
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