Gateway SX2830 Service Guide SG V1.
Revision History Please refer to the table below for the updates made on this service guide. Date ii Version 04-25-2012 First Draft 04-26-2012 V1.00 08-20-2012 V1.01 Chapter 1,2,6 Updates Phase in Win8 operation system, and update related information on page1, 15, 16, 98.
Copyright Copyright © 2012 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is".
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives additional information related to the current topic. WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Service Guide Coverage This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide.
Table of Contents System Tour Features Block Diagram System Components Front Panel Rear Panel Hardware Specifications and Configurations Power Management Function(ACPI support function) System Utilities CMOS Setup Utility Entering CMOS setup Navigating Through the Setup Utility Setup Utility Menus Main for P01-A0(DB.GDE11.001) Main for P11-A0(DB.GDS11.
Reinstalling the Processor Reinstalling the Heat Sink Fan Assembly Reinstalling the Front Bezel Reinstalling the Side Panel System Troubleshooting Hardware Diagnostic Procedure System Check Procedures Power System Check System External Inspection System Internal Inspection Beep Codes Checkpoints BIOS Recovery Jumper and Connector Information M/B Placement Jumper Setting Internal Header Pin Definition Connector Pin Definition FRU (Field Replaceable Unit) List SX2380 Exploded Diagram SX2380 FRU List viii
Chapter 1 System Tour Features Below is a brief summary of the computer’s many feature: NOTE: The features listed in this section is for your reference only. The exact configuration of the system depends on the model purchased.
Graphics • • HD Graphics Support: • Support Digital display HDMI, DVI and VGA. • AMD Blu-ray 3D technology support . • Complicant with HDMI CTS v1.4a. • Dual View function support. • Need to measure VGA follow Acer VGA SOP. • Support for Cool'n'Quiet™ via FID/VID change. • Support for AMD PowerNow!™. Monitor compatible is requested to the monitor AVL and DQM recommended list. Graphics card • No mechanical retriction to support single slot graphics cards in the PCIe X16 slot.
Extension slot • 1 * PCIE x16 (PCIE V2.0). • 1 * PCIE x1 (PCIE V2.0). USB Ports • Controller: AMD A75 chipset. • Rear I/O: • • 4 * USB2.0 ports. • 2 * USB3.0 ports. Onboard Header: • Three 2X5 USB2.0 headers. • One 2X10 USB3.0 headers. • Connector Pin: standard Intel FPIO pin definition. • Cardreader: 1 on borad header should be delegate to cardreader as internal device and use different color. • Data transfer rate support: • USB 3.0/2.0/1.
• One* 24 pin ATX interface PS3/PS2 SPS connector • One* H2X2 Power Supply Connector • One* H7x2 pin front panel IO header • One* H3X1 Jumper for clear CMOS • One* 3 pin IR receiver header to super I/O • One* on board buzzer • Two* reserved 2pin GPIO connector System BIOS • • Type: • Use SPI Flash. • System BIOS: 8MBytes. • BIOS ROM Size: 8MBytes. Kernel: • AMI Kernel with Acer skin/copyright. Power supply 4 • Non PFC 220W / PFC 220W / Full range PFC 220W.
Block Diagram Chapter 1 5
System Components This section is a virtual tour of the system’s interior and exterior components. Front Panel 6 No. Component 1 Gateway logo 2 USB 2.0 ports 3 Card reader slot(SD/SDHC/MMC/Plus) 4 Headphone/Speaker-out/line-out jack 5 Microphone-in jack 6 Optical drive 7 Optical drive eject button (Press to open drive bay door and access the optical drive.
Rear Panel No. Chapter 1 Component 1 Line-in jack 2 USB 3.0 ports 3 RJ45 LAN connector 4 PS2 mouse port 5 Power connector 6 PS2 keyboard port 7 HDMI port 8 D-sub port 9 USB 2.
Hardware Specifications and Configurations Processor Item Specification Processor Type AMD Virgo 65W and 100W CPU Socket Type AMD FM2 Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programer AMI Kernel with Acer skin BIOS version P01-A0 or P11-A0 BIOS ROM type SPI Flash BIOS ROM size 8MByte Support protocol SMBIOS(DMI)2.
Memory Combinations Slot Memory Total Memory Slot 1 1GB,2GB,4GB 1G ~4GB Slot 2 1GB,2GB,4GB 1G ~4GB Slot 3 1GB,2GB,4GB 1G ~4GB Slot 4 1GB,2GB,4GB 1G ~4GB Maximum System Memory Supported 1G~16GB System Memory Item Specification Memory slot number 4 slot Support Memory size per socket 1GB/2GB/4GB Support memory type DDRIII Support memory interface DDRIII 1333/1600MHz Support memory voltage 1.
SATA Interface Item Specification SATA controller AMD A75 Number of SATA channel SATAIII X 3(3 * SATA 6Gb/s) Support mode AHCI/IDE mode option USB Port Item Specification Universal HCI USB 3.0/2.0/1.1 USB Class Support legacy keyboard for legacy mode USB Connectors Quantity USB2.0: • Rear IO : 4 ports • Internal Header: 6 ports(three 2X5 USB2.0 headers.) USB3.0: • Rear IO: * 2 ports. • Internal Header: 2 ports(one 2X10 USB3.0 headers).
Power Management Devices S1 S3 S4 S5 Power Button V V V V USB Keyboard/Mouse V V N/A N/A PME Disabled Disabled Disabled Disabled RCT Disabled Disabled Disabled Disabled WOR Disabled Disabled Disabled Disabled • • Chapter 1 Devices wake up from S3 should be less than. Devices wake up from S5 should be less than 10 seconds.
Power Management Function(ACPI support function) Device Standby Mode • Independent power management timer for hard disk drive devices(0-15 minutes,time step=1minute). • Hard Disk drive goes into Standby mode(for ATA standard interface). • Disable V-sync to control the VESA DPMS monitor. • Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows. • Resume recovery time 3-5sec Global Standby Mode • Global power management timer(2-120minutes,time step=10minute).
Chapter 2 System Utilities CMOS Setup Utility CMOS setup is a hardware configuration program built into the system ROM, called the complementary metaloxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions.
Entering CMOS setup 1. Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. 2. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the server. The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys to move between selections on the menu bar.
Setup Utility Menus Main for P01-A0(DB.GDE11.001) The Setup Main menu includes the following main setup categories. Parameter Description System BIOS Version Build Date Processor Version number of the BIOS setup utility. Date when the BIOS setup utility was built Type of CPU installed on the system. Core Frequency Core speed of the CPU installed on the system. Count Physical CPU count Memory Size Total size of system memory installed on the system. Product Name Product name of the system.
Main for P11-A0(DB.GDS11.001) The Setup Main menu includes the following main setup categories. Parameter Description System BIOS Version Version number of the BIOS setup utility. Build Date Date when the BIOS setup utility was built Processor Type of CPU installed on the system. Core Frequency Core speed of the CPU installed on the system. Count Physical CPU count Memory Size Product Name Total size of system memory installed on the system. Product name of the system.
Advanced Parameter Description Miscellaneous Press Enter to access the Miscellaneous submenu Advanced Chipset Configuration Press Enter to access the Advanced Chipset Configuration submenu Integrated Peripherals Press Enter to access the Integrated Peripherals submenu PC Health Status Press Enter to access the PC Health Status submenu Chapter 2 17
Miscellaneous Parameter Description AHCI Port0/1/2 Displays the status of auto detection of the AHCI device. Spread Spectrum Enables or disables the reduction of the mainboard’s EMI. Note: Remember to disable the Spread Spectrum feature if you are Option Enabled overclocking. A slight jitter can introduce a temporary boost in clock speed causing the overclocked processor to lock up. Disabled Bootup Num-lock Selects power on state for Num Lock.
Advanced Chipset Configuration AMD Turbo Core Enables or disables AMD Turbo Core Technology. Enabled Disabled AMD Cooler’n’Quiet AMD-V When enabled, this feature allows the OS to reduce power consumption. Enabled When disabled, the system operates at maximum CPU speed. Disabled Enables or disables the Virtualization Technology (VT) availability. If enabled, a virtual machine manager (VMM) can utilize the additional hardware virtualization capabilities provided by this technology.
Integrated Peripherals Parameter Description Option Onboard SATA Controller Enables or disables the onboard SATA controller. Enabled Disabled Onboard SATA Mode Select an operating mode for the onboard SATA. Native IDE AHCI Onboard USB Controller Enables or disables the onboard USB controller. Enabled Disabled Legacy USB Support Enables or disables support for legacy USB devices.
PC Health Status Parameter Description Option Smart Fan Enables or disables the smart system fan control function.
Power Parameter Description Option ACPI Suspend Mode Select an ACPI state. S3 (STR) Deep Power Off Mode Select the Deep power off Mode S1 (POS) Enabled Disabled RTC Wakeup Support Enables or Disables to wake up the system by RTC Alarm Function Enabled Power On by PCIE Devices This system can be turned off with a software commend. If you enable this item, the system can automatically resume if there is an incoming call on the PCIE LAN card.
Authentication(For Win8 only) Parameter Description Option Secure Boot Secure boot flow control, secure boot is possible only if system rens in user mode. Enabled Secure Boot Mode When standard, fixed secure boot policy. Standard When custom, changeable secure boot key databases.
Security Parameter Description Supervisor Password This item indicates whether a supervisor password has been set. If the password has been installed, Installed displays. If not, Not Installed displays. Option User Password This item allows you to change user password. Change Supervisor Password You can select this option and press to access the sub menu. You can use the sub menu to change the supervisor password. Setting a supervisor password 1.
Boot Options 1st/2nd/3rd/4th/5th Boot Device Specifies the boot order from the available devices. EFI Hard Disk CD^DVD Removable Device LAN EFI Device Priority Press Enter to access the EFI Device Priority submenu and specify the boot device priority sequence from available EFI devices. Hard Disk Drive Priority Press Enter to access the Hard Disk Drive Priority submenu and specify the boot device priority sequence from available hard drives.
Exit Parameter Description Save & Exit Setup When you have completed the system configuration changes, select this option to leave the BIOS Setup Utility and reboot the computer, so the new system configuration parameters can take effect. Select Save & Exit Setup from the Exit menu and press Enter. Discard Changes and Exit Setup Select this option to quit the BIOS Setup Utility without making any permanent changes to the system configuration, and reboot the computer.
Chapter 3 System Disassembly and Assembly This chapter contains step-by-step procedures on how to disassemble and assembly the desktop computer for maintenance and troubleshooting.
Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below: 28 1. Turn off the system and all the peripherals connected to it. 2. Unplug the power cord from the power outlets. 3. Unplug the power cord from the system. 4. Unplug all peripheral cables from the system. 5. Place the system unit on a flat, stable surface.
Removing the Side Panel 1. Remove the two screws located on the rear edge of the side panel. 2. Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis. 3. Lift the side panel away from the server and put it aside for reinstallation later.
Removing the Front Bezel 30 1. Release the front bezel retention tabs from the chassis interior. 2. Pull the bezel away from the chassis.
Removing the Heat Sink Fan Assembly WARNING:The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal or with your hands. 1. Loosen the hook of heat sink as shown below. 2. Disconnect tache of heat sink away from the retention frame.
3. Disconnect the other end tache of heat sink away from the retention frame. 4. Lift the heat sink fan assembly away from the mainboard. Note:CPU Fan has been highlighted with the yellow rectangle as above image shows.Please detach the CPU Fan and follow local regulations for disposal.
5. Lay down the heat sink fan assembly, in an upright position, on top of the optical drivey, as shown below, then disconnect the fan cable from the mainboard connector. 6. Remove the heat sink fan assembly from the chassis then lay it down in an upright position—with the thermal patch facing upward. Do not let the thermal patch on the heat sink fan assembly touch the work surface. 7. Use an alcohol pad to wipe off the thermal grease from both the heat sink and the processor.
Removing the Processor IMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all important data. WARNING:The processor becomes very hot when the system is on. Allow it to cool off first before handling. 34 1. Release the load lever. 2. Lift the load lever to the fully open, upright position.
3. Pull out the processor from the socket. IMPORTANT: If you are going to install a new processor, note the arrow on the corner to make sure the processor is properly oriented over the socket.
Removing the HDD-ODD Bracket 36 1. Remove the two screws that secure the HDD-ODD bracket to the chassis. 2. Lift the bracket up.
Removing the Optical Drive and the Hard Disk Drive 1. Disconnect the SATA (1) and power (2) cables from the rear of the hard disk drive. 2. Disconnect the other end of the SATA cable from the mainboard.
38 3. Disconnect the SATA (2) and power (1) cables from the rear of the optical drive. 4. Disconnect the other end of the SATA cable from the mainboard.
5. Remove the screws that secure the optical drive to the HDD-ODD bracket. 6. Pull the optical drive out of the drive bay.
40 7. Remove the four screws that secure the hard disk drive to the HDD bracket. 8. Slide the hard disk drive out of the bracket.
Removing the Wireless Lan Card 1. Remove the screw from the expansion board bracket opposite the PCIE1X 1 slot. 2. Gently pull up the expansion board (1), move it slightly to the left and remove (2) from the slot. Note:Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal.
Removing the VGA Card 1. Remove the screws that secures the card to the chassis. 2. Gently pull the card to remove it from the mainboard. Note:Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal.
Removing the Memory Modules IMPORTANT:Before removing any DIMM from the memory board, make sure to create a backup file of all important data. 1. Press the holding clips on both sides of the DIMM slot outward to release the DIMM(1). 2. Gently pull the DIMM upward to pull it away from the M/B(2). Note:Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal. 3.
Removing the Power Supply 1. 2. 44 Disconnect the ATX power supply cables from its mainboard connector. a. Squeeze on the retaining latch (1) attached to the cable end of the connector. b. Grasp the cable end of the connector and pull it straight up (2). Remove the screw that secures the power supply to the chassis.
3. Remove the three screws that secure the power supply to the rear panel. 4. Pull the the power supply module toward the right. 5. Tilt the power supply module slightly to the outside(1) and lift it out of the chassis(2).
Removing the Mainboard 46 1. Release the HDD data cable from the metal clip. 1. Release the audio cable from plastic clip. 2. Releas the USB and card reader cable from plastic clip.
3. Dsconnect the power switch, USB, Audio and card reader cable from their mainboard connectors. 4. Remove the six screws that secure the mainboard to the chassis. Note:Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal.
48 5. Lift the board from the chassis. 6. Punching in IO Shield then you can remove it.
7. Remove the RTC battery. Note:RTC battery has been highlighted with the yellow circle as above image shows.Please detach the RTC battery and follow local regulations for disposal.
Removing the Front I/O&USB and Card Reader Boards Assembly 50 1. Remove the screw that secure the front I/O, USB and card reader boards assembly to chassis. 2. Release these cables from the metal clip.
3. Pull the front I/O, USB and card reader boards assembly from chassis. 4. Remove the two screws that secure the front I/O, USB and card reader boards assembly to the bracket.
c. Pull tthe front I/O, USB and card reader boards assembly out of the bracket. Note:Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal.
Removing the Top Cover 1. Gently release the top bezel retention tabs from the chassis interior. 2. Pull the top cover away from the chassis.
Removing the Power Switch and LED Cable Assembly 1. 54 Release the two locking tabs (1) and gently pull the power switch and LED cable out (2).
Assembly Requirements To assemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat-blade screwdriver • Philips screwdriver • Hex screwdriver • Plastic flat-blade screwdriver • Plastic tweezers NOTE: The screws for the different components vary in size. During the assembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.
Assembly Procedure Before proceeding with the assembly procedure, perform the steps listed below: 56 1. Turn off the system and all the peripherals connected to it. 2. Unplug the power cord from the power outlets. 3. Unplug the power cord from the system. 4. Unplug all peripheral cables from the system. 5. Place the system unit on a flat, stable surface.
Removing the Side Panel 1. Remove the two screws located on the rear edge of the side panel. 2. Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis. 3. Lift the side panel away from the server and put it aside for reinstallation later.
Removing the ODD-HDD Bracket 58 1. Remove the front bezel.(Refer to “Removing the Front Bezel” on page 27). 2. Remove the two screws from chassis. 3. Lift the cage up and turn it over. 4. Punching in PCI Shelf slice then you can remove it.
Reinstalling the I/O Shielding 1. Install I/O shielding into chassis.
Reinstalling the Main Board 60 1. Slide the mainboard into the chassis, with the I/O ports of the mainboard extruding from their port holes, then lower the mainboard in place. 2. Make sure the screw holes on the main board are aligned with those on the chassis. Secure the mainboard with four screws.
3. Connect the power switch, USB, Audio and card reader cable to the main board connectors. 4. Install the USB and card reader cable into the plastic clip. 5. Install the front audio cable into the plastic clip.
Reinstalling the Power Supply 62 1. Slide the power supply module into the chassis and tilt to the inside. 2. Push the power supply module toward the left, with the power connector extruding from the rear panel. 3. Secure the power supply to the rear panel using three screws.
4. Secure the power supply to the chassis using the screw. 5. Connect the ATX 24Pin Power cable and ATX 4Pin Power cable to main board.
Reinnstalling the Memory 64 1. Open the holding clips on both sides of the DIMM slot outward. 2. Insert the memory module into the DIMM1 slot (1) and then press it down until it clicks into place (2).
3. If a second memory module is available, install it in the DIMM2 slot by repeating step 1. NOTE: Install memory rule as table shown below.
Reinstalling the VGA Card 66 1. Position the expansion board over the PCIE16X 1 slot and move it slightly to the right (1), making sure the card guide is aligned with the slot guide on the chassis. Insert the expansion card properly connector into PCIE16X 1 slot (2). 2. Secure the expansion board bracket opposite the PCIE16X 1 slot using one screw.
Reinstalling the Wireless Lan Card 1. Position the expansion board over the PCIE1X 1 slot and move it slightly to the right (1), making sure the card guide is aligned with the slot guide on the chassis. Insert the expansion card connector properly into PCIE1X 1 slot (2). 2. Secure the expansion board bracket opposite the PCIE1X 1 slot using one screw.
Reinstalling the Optical Drive and the Hard Disk Drive 68 1. Slide the hard disk drive into the drive bay. 2. Secure the hard disk drive to the HDD-ODD bracket using four screws.
3. Slide the optical drive into the drive bay. 4. Secure the optical drive to the HDD-ODD bracket using two screws. 5. Let HDD SATA data cable pass through the two metal clip.
70 6. Connect one end of the SATA cable to the SATA connector on the mainboard. 7. Connect the SATA(1) and power(2) cables to their connectors on the rear of the hard disk drive.
8. Connect one end of the SATA cable to the SATA connector on the mainboard. 9. Connect the SATA(1) and power(2) cables to their connectors on the rear of the optical drive.
Reinstalling the HDD-ODD Bracket 72 1. Install the HDD-ODD bracket into the chassis. 2. Secure the HDD-ODD bracket to the chassis using two screws.
Reinstalling the Processor IMPORTANT:If you are going to install a new processor, note the arrow on the corner to make sure the processor is properly oriented over the socket. 1. Release the load lever, lift the load lever to the fully open, gently put the processor into the socket.
2. 74 Close the load lever to its latch.
Reinstalling the Heat Sink Fan Assembly 1. Connect the cooler cable to the main board connector. 2. Position the heat sink fan assembly on top of the processor, making sure the screws are aligned with the screw holes on the main board.
76 3. Connect tache of heat sink to the retention frame. 4. Secure the hook of heat sink as shown below.
Reinstalling the Front Bezel 1. Insert the tabs on the front bezel into the notches on the left side of the chassis and attach the front bezel in the direction indicated. 2. Make sure the front bezel retention tabs are securedly fastened to the chassis interior.
Reinstalling the Side Panel 78 1. Push the side panel toward the front of the chassis until it is firmly closed. 2. Secure the side panel to the rear edge of the chassis using two screws.
Chapter 4 System Troubleshooting This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. NonAcerproducts, prototype cards, or modified options can give false errors and invalid systemresponses. 1. Obtain the failing symptoms in as much detail as possible. 2.
System Check Procedures Power System Check If the system will power on, skip this section. Refer to System External Inspection. If the system will not power on, do the following: • Check if the power cable is properly connected to the system and AC source. • Check if the voltage selector switchis set to the correct voltage setting. System External Inspection 1. Inspect the LED indicators on the front panel, which can indicate the malfunction. 2. Make sure that air flow is not blocked. 3.
Beep Codes Beep codes are used by the BIOS to indicate a serious or fatal error to the end user. Beep codes are used when an error occurs before the system video has been initialized. Beep codes will be generated by the system board speaker, commonly referred to as the PC speaker. AMIBIOS displays the checkpoints in the bottom right corner of the screen during POST. This display method is limited, since it only displays checkpoints that occur after the video card has been activated.
Checkpoints A checkpoint is either a byte or word value output to I/O port 80h.The BIOS outputs checkpoints throughout bootblock and Power-On Self Test (POST) to indicate the task the system is currently executing. Checkpoint sare very useful in aiding software developers or technicians in debugging problems that occur during the preboot process. Viewing BIOS checkpoints Viewing all checkpoints generated by the BIOS requires acheckpoint card, also referred to as a POST card or POST diagnostic card.
Checkpoint Description DA Restore CPUID value back into register. Give control to BIOS POST (ExecutePOSTKernel). See POST Code Checkpoints section of document for more information. DC System is waking from ACPI S3 state. E1-E8 ECEE OEM memory detection/configuration error. This range is reserved for chipset vendors & system manufacturers. The error associated with this value may be different from one platform to the next.
Bootblock Recovery Code Checkpoints The Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt. The following table describes the type of checkpoints that may occur during the Bootblock recovery portion of the BIOS. NOTE: Checkpoints may differ between different platforms based on system configuration.
BIOS Recovery AMIBIOS supports a "recovery flash" mode, which can be used to flash update a BIOS from the boot block. This is used to update a BIOS image without the need to boot to an operating system. The following is the process that user should follow to flash BIOS ROM. 1. Put the AMIBoot.ROM to a bootable USB flash drive(Disk on Key, DOK). 2. Install the DOK to the system. 3. Press power button to boot the system and then press Ctrl + Home. 4. The BIOS recovery function will be executed. 5.
Chapter 5 Jumper and Connector Information M/B Placement No Label Description No Label Description 1 CPU Socket AMD FM2 2 DIMM1~4 240-pin DDR3 SDRAM slots 3 CPU_FAN CPU cooling fan connector 4 PWMIC Firmware download header 5 ATX_12V Auxiliary 4-pin power connector 6 PCIEX1 PCI Express X1 slot 7 PCIEX16 PCI Express X16 slot 8 AUDIO Front panel audio header Chapter 5 86
No 87 Label Description No Label Description 9 USB3.0 Front panel USB3.0 header 10 USB2.0 Front panel USB2.
Jumper Setting This section explains how to set the jumper for correct configuration of the main board. Jumpers with more than one pin are numbered. When setting a jumper, ensure that the jumper caps are placed on the correct pins. The following illustration shows the location of CLR_CMOS. The following table shows the settings of the 3-pin CLR_CMOS jumper. Place the jumper cap on pins 1 and 2 to close or short the jumper. Place the jumper cap on pins 2 and 3 to open or clear CMOS.
Internal Header Pin Definition Header Name 89 Function Definition CPU Fan Header 1:GND 2:+12V 3:SENSE 4:PWM CONTROL System Fan Header 1:GND 2:+12V 3:SENSE 4:PWM CONTROL Front Panel Audio Header 1:MIC_L 2:GND 3:MIC_R 4:PWR 5:FRONT_R 6:MIC_JD 7:FRONT_SENCE 8:NC 9:FRONT_L 10:FRONT_JD Chapter 5
Header Name Chapter 5 Function Definition Front panel Header 1:NC 2:GND 3:SB5V 4:LAN LED 5:NC 6:NC 7:PWR RST CONTROL 8:GND 9:GND 10:PWR BTN CONTROL 11:SATA LED 12:GND 13:VCC 14:VCC5 for HDD LED Front USB Header 1:NC 2:GND 3:GND 4:GND 5:USB0_XP 6:USB1_XP 7:USB0_XN 8:USB1_XN 9:USBVCC_0 10:USBVCC_0 Front USB Header 1:NC 2:GND 3:GND 4:GND 5:USB0_XP 6:USB1_XP 7:USB0_XN 8:USB1_XN 9:USBVCC_1 10:USBVCC_1 90
Header Name 91 Function Definition Front USB Header 1:NC 2:GND 3:GND 4:GND 5:USB0_XP 6:USB1_XP 7:USB0_XN 8:USB1_XN 9:USBVCC_2 10:USBVCC_2 Front USB3.
Connector Pin Definition Header Name Chapter 5 Function Definition RJ45 and 2 PORT USB 1:LAN PWR 2:MDI0+ 3:MDI04:MDI1+ 5:MDI16:MDI2+ 7:MDI28:MDI3+ 9:MDI310:GND 11:LAN_ACT_LED12:LAN_ACT_LED+ 13:LINK_100_LEDJ 14:LINK_1000_LEDJ 15:USB PWR 16:USB_N1 17:USB_P1 18:GND 19:USB PWR 20:USB_N0 21:USB_P0 22~30:GND ADUIO JACK 1:GND 2:MIC_R 3:GND 4:MIC_JD 5:MIC_L 22:LINE_IN_R 23:GND 24:LINE_IN_JD 25:LINE_IN_L 32:LINE_OUT_R 33:GND 34:LINE_OUT_JD 35:LINE_OUT_L G1~4:GND NP1:NC 92
93 USB3.
Chapter 5 USB CONN 1:USB PWR 2:USB_N0 3:USB_P0 4:GND 5:USB PWR 6:USB_N1 7:USB_P1 8~12:GND HDMI 1:HDMI_P0 2:GND 3:HDMI_N0 4:HDMI_P1 5:GND 6:HDMI_N1 7:HDMI_P2 8:GND 9:HDMI_N2 10:HDMI_CLK_P 11:GND 12:HDMI_CLK_N 13:NC 14:NC 15:CTRL_CLK 16:CTRL_DATA 17:GND 18:+5V_PWR 19:DDSP_HPD 20,21,22,23:GND PS2 KB/MS 1:MS_DATA 2:NC 3:GND 4:KBMS_PWR 5:MS_CLK 6:NC 7/8:GND 9:KB_DATA 10:NC 11:GND 12:KBMS_PWR 13:KB _CLK 14:NC 15,16,17:GND 94
Chapter 6 FRU (Field Replaceable Unit) List This chapter offers the FRU (Field Replaceable Unit) list in global configuration of the SX2380 desktop computer. Refer to this chapter whenever ordering the parts to repair or for RMA (Return Merchandise Authorization). NOTES: chapter 6 • When ordering FRU parts, check the most up-to-date information available on your regional web or channel. For whatever reasons a part number is changed, it will NOT be noted on the printed Service Guide.
SX2380 Exploded Diagram NOTE: This section will be updated when more information becomes available.
ITEM NAME Q’TY ITEM NAME Q’TY 1 CHASSIS-BOTTOM-P5-8_5L 1 17 P5-8_5L-ODD-BUTTON-POLE 1 2 U-CHASSIS-HX097-P5-8_5L 1 18 P5-8_5L-ODD-DOOR 1 3 MB 1 19 ODD-DOOR-SPRING 2 4 HDD 1 20 P5-8_5L-ODD-BUTTON-LINK 1 5 PCI-SHIELDING 1 21 GW-8_5L-FRONT-BEZEL 1 6 BRACKET-HDD-HX097 1 22 GW-LOGO 1 7 ODD 1 23 P5-8_5L-HDD-LENS 1 8 BRACKET-ODD-HX097 1 24 SWITCH-LED-HOLDER 1 9 POWER SUPPLY 1 25 SWITCH 1 10 SIDE-PLATE-P5-8_5L 1 26 ODD-BUTTON-SPRING 1 11 CHASSIS-ODD-
SX2380 FRU List Category Description Part Number Exploded Diagram Item MB Kit MB kit gVic AMD A75 Realtek 8111F Acer Logo DTX W/O 1394 LF w/ USB3.0 DB.GDE11.001 MB Kit SX2380 AMD A75 Realtek 8111FA Y W/O 1394 V1.0 LF DTX Win8 DB.GDS11.001 Hon Hai Chassis xSFF HX097K w/i GTW logo, w/i front USB2.0 port x2, w/o front WiFi module support for GTW bezel GX170 DC.13111.007 Hon Hai Chassis xSFF HX097L w/i GTW logo, w/i front USB2.0 port x2, w/i front WiFi module support for GTW bezel GX171 DC.13111.
Category Description Part Number GU502203EP0201 LF 128*8 0.065um (1G bit) KN.1GB0H.015 ACR128X64D3U1333C9 LF 128*8 0.07um (1G bit) KN.1GB07.002 RMR1810EF48E7W-1333 (1G bit) KN.1GB0R.002 "NT1GC64BH4B0PF-CG (2G bit, 128x16)" KN.1GB03.035 HU524303EP0200 (2G bit) KN.2GB0H.012 NT2GC64B88G0NF-CG V79D (2G bit) KN.2GB03.026 RMR1810EC58E8F-1333 (1G bit) KN.2GB0R.002 AD63I1B0823EV (2G bit) KN.2GB0C.009 ACR256X64D3U13C9G (2G bit) KN.2GB07.007 NT4GC64B8HG0NF-CG (2G bit) KN.4GB03.
Category Description Part Number Exploded Diagram Item 288-5E181-X02AC HD7670 2GB DDR3 128bit DVI-I + HDMI LP VG.PCP76.702 N/A 288-5E181-X02A8 AMD HD7670 2GB DDR3 128bit UEFI DVI-I + HDMI LP VG.PCU76.702 WN7601R, Ralink RT3090, 802.11b/g/n 1x1 WLAN PCI-E x1 card (Low-profile) NI.10200.038 Lite-On WN6607LH WLAN WN6607LH, Realtek RTL8191SU, 802.11bgn 1Tx2R WLAN (minicard)(USB interface) Half Size NI.10200.041 D-1156E#/A10A (Low-profile), Modem PCI-Ex1 card, LSI Universal Modem (PCI-E) 56K V.
Category Chapter 6 Description Part Number Keyboard LITE-ON SK-9020 USB 105KS Black UK KB.USB0B.284 Keyboard LITE-ON SK-9020 USB 105KS Black Spanish Latin KB.USB0B.285 Keyboard LITE-ON SK-9020 USB 105KS Black English/Canadian French KB.USB0B.286 Keyboard LITE-ON SK-9020 USB 104KS Black Traditional Chinese KB.USB0B.287 Keyboard LITE-ON SK-9020 USB 104KS Black Thailand KB.USB0B.373 Keyboard LITE-ON SK-9020 USB 109KS Black Japanese KB.USB0B.
Category 102 Description Part Number Keyboard LITE-ON SK-9020 USB 105KS Black Hungarian KB.USB0B.393 Keyboard LITE-ON SK-9020 USB 105KS Black Greek KB.USB0B.394 Keyboard LITE-ON SK-9020 USB 105KS Black Danish KB.USB0B.395 Keyboard LITE-ON SK-9020 USB 105KS Black Czech KB.USB0B.396 Keyboard LITE-ON SK-9020 USB 105KS Black Romanian KB.USB0B.397 Keyboard LITE-ON SK-9020 USB 105KS Black Turkish KB.USB0B.398 Keyboard LITE-ON SK-9020 USB Black Turkish-Q KB.USB0B.
Category Chapter 6 Description Part Number Keyboard CHICONY KU-1112 USB Standard Black Hebrew KB.USB03.340 Keyboard CHICONY KU-1112 USB Standard Black Polish KB.USB03.341 Keyboard CHICONY KU-1112 USB Standard Black Slovenian KB.USB03.342 Keyboard CHICONY KU-1112 USB Standard Black Slovak KB.USB03.343 Keyboard CHICONY KU-1112 USB Standard Black Russian KB.USB03.344 Keyboard CHICONY KU-1112 USB Standard Black Hungarian KB.USB03.345 Keyboard CHICONY KU-1112 USB Standard Black Greek KB.USB03.
Category 104 Description Part Number Keyboard CHICONY KU-1112 USB Standard Black Traditional Chinese KB.USB03.362 Keyboard CHICONY KU-1112 USB Standard Black Thailand KB.USB03.363 Keyboard CHICONY KU-1112 USB Standard Black Japanese KB.USB03.364 Keyboard CHICONY KU-1112 USB Standard Black Brazilian Portuguese leverage the JA 109 key top cover KB.USB03.365 Keyboard LITE-ON SK-9061 RF2.4 104KS Black US KB.RF40B.083 Keyboard LITE-ON SK-9061 RF2.4 104KS Black Traditional Chinese KB.RF40B.
Category Chapter 6 Description Part Number Keyboard LITE-ON SK-9061 RF2.4 105KS Black Norwegian KB.RF40B.102 Keyboard LITE-ON SK-9061 RF2.4 105KS Black Hebrew KB.RF40B.103 Keyboard LITE-ON SK-9061 RF2.4 105KS Black Polish KB.RF40B.104 Keyboard LITE-ON SK-9061 RF2.4 105KS Black Slovenian KB.RF40B.105 Keyboard LITE-ON SK-9061 RF2.4 105KS Black Slovak KB.RF40B.106 Keyboard LITE-ON SK-9061 RF2.4 105KS Black Russian KB.RF40B.107 Keyboard LITE-ON SK-9061 RF2.4 105KS Black Hungarian KB.RF40B.
