Acer Ferrari 3400 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on Ferrari 3400 service guide. Date Chapter II justmanuals.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
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Table of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Disassembling the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Chapter 4 Troubleshooting 61 System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 System Specifications Features This computer was designed with the user in mind.
Keyboard and Pointing Device T 84-/85-/88-key Windows keyboard T Sleek, smooth and stylish design T Acer FinTouch full-sized curved keyboard T Ergonomically-centered touchpad pointing device with four-way scroll button Expansion T One type II CardBus PC Card slot T Upgradeable memory T One Card bus type II slot T One RJ-11 jack for 56Kbps fax/modem T One RJ-45 jack for LAN T One DC-in jack for AC adapter T One ECP/EPP compliant 25-pin parallel port T One external 15-pin VGA port T O
System Block Diagram Chapter 1 3 justmanuals.
Board Layout Top View 3 2 18 4 5 7 6 8 1 17 9 10 16 11 12 13 15 4 14 1 CPU socket 10 DIMM Socket 2 S-video port 11 Optical drive connector 3 CRT 12 Keyboard connector 4 Printer port 13 Main battery connector 5 EazyPort connector 14 FIR 6 RJ45 15 HDD connector 7 RJ11 16 PCMCIA slot 8 Power jack 17 IEEE 1394 port 9 LCD connector 18 Four USB ports Chapter 1
Bottom View 5 1 2 3 4 1 Line-in connector 2 Microphone-in connector 3 Line-out connector 4 Mini PCI connector 5 DIMM socket Chapter 1 5 justmanuals.
Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front Open View # 6 Icon Item Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output. 2 Power button Turns on the computer. 3 Touchpad Touch-sensitive pointing device which functions like a computer mouse.
Front Panel # Icon Item Description 1 Speaker Outputs sound. 2 4-in-1 memory reader Reads cards from Smart Media, Memory Stick, MultiMedia, and Secure Digital cards. 3 4-in-1 status indicator Displays activity of 4-in-1 memory reader. 4 Infrared port Interfaces with infrared devices (e.g., infrared printer, IR-aware computer). 5 Bluetooth button Starts Bluetooth functionality. 6 Bluetooth indicator Indicates that (optional) Bluetooth is enabled.
Left Panel # 8 Icon Item Description 1 Four (4) USB 2.0 ports Connect to Universal Serial Bus devices (e.g., USB mouse, USB camera). 2 IEEE 1394 port Connects to IEEE 1394 devices. 3 PC Card slot The slot supports a standard Type II CardBus PC Card. 4 PC Card eject button Ejects the PC Card from the slot. 5 Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman). 6 Microphone jack Accepts input from external microphone.
Right Panel # Icon Item Description 1 Slot loading optical drive eject button Press the eject button to remove a disc from the slot loading optical drive. 2 Optical disc access indicator LED that indicates when an optical disc is being read or written. 3 Optical drive eject button Press the eject button to remove a disc from the optical drive. 4 Optical drive emergency eject hole Used to eject an optical disc when the computer is turned off. 5 Power jack Connects to an AC adapter.
Rear Panel # 10 Icon Item Description 1 Modem jack Connects to a phone line. 2 Network jack Connect to an Ethernet 10/100-based network. 3 Parallel port Connects to a parallel device (e.g., parallel printer). 4 External display port Connects to a display device (e.g., external monitor, LCD projector). 5 S-video Connects t a television or display device with S-video input. 6 Security keylock Connects to a Kensington-compatible computer security lock.
Bottom Panel # Icon Item Description 1 Battery bay Houses the computer’s battery pack. 2 Battery release latch Unlatches the battery to remove the battery pack. 3 Battery lock Locks the battery in place. 4 Mini-PCI slot Slot for adding mini-PCI cards. 5 Hard disk protector Protects the hard disk from accidental bumps and vibration. 6 Hard disk bay Houses the computer’s hard disk (secured by a screw). 7 Memory compartment Houses th computer’s main memory.
Indicators The computer has three easy-to-read status indicators below the display screen. And two on the front of the computer. The Power and Battery status indicators are visible even when the display is closed. Icon 12 Function Description Caps lock Lights when Caps Lock is activated. Num lock Lights when Num Lock is activated. Media Activity Lights when the disc or optical drive is activated. Power Lights gree when the power is on and orange when the computer is in standby mode.
Using the Keyboard The full-sized keyboardincludes an embedded numeric keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters are typed in uppercase. Toggle on and off by pressing the Caps Lock key on the left of the keyboard. Num lock (Fn-F11) When Num Lock is on, the embedded numeric keypad can be used.
Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys 14 Num Lock On Num Lock Off Type numbers in a normal manner. Hold j while using cursor-control keys.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Windows logo key Icon Description Start button. Combinations with this key perform special functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) j + Windows logo key + M (Undoes Minimize All) + R (Displays the Run... dialog box) Application key Opens a context menu (same as a right-click). Chapter 1 15 justmanuals.
Hot Keys Using the Fn key with another key creates a hot key, providing a quick and convenient method for controlling various functions. To activate hot keys, first hold down the Fn key. Next, press the second key in the combination. Finally, release both keys. Hot Key 16 Icon Function Description Fn-F1 Hot key help Displays help on hot keys. Fn-F2 Setup Accesses the computer’s configuration utility.
Hot Key Icon Function Description Fn-y Volume down Decreases the speaker volume. Fn-x Brightness up Increases the screen brightness. Fn-z Brightness down Decreases the screen brightness Chapter 1 17 justmanuals.
The Euro Symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International. To verify the keyboard type in Windows XP, follow the steps below: 1. Click on Start, Control Panel. 2.
Launch Keys Located at the top of keyboard are five buttons. The left-most button is the power button. To the right of the power button are the four launch keys. They are designated as the mail button, the web browser button, and two programmable buttons (P1 and P2). NOTE: To the left of these five launch keys is the wireless communication button. This wireless communication button works for model with 802.11b wireless LAN only.
Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support. NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad. Touchpad Basics The following items teache you how to use the touchpad: T Move your finger across the touchpad to move the cursor.
Function Scroll Left Button Right Button Scroll Button Tap Click and hold the button in the desired direction (up/ down/left/right) NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad’s responsiveness. Chapter 1 21 justmanuals.
Hardware Specifications and Configurations Processor Item Specification CPU type AMD Mobile Athlon CPU package packing in 754-pin Lidless µ PGA CPU core voltage 0.9V/1.2V Core logic VIA K8T800+VIA VT8235CE TM 64 BIOS Item BIOS vendor Specification Phneoix BIOS Version BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package PLCC Supported protocols ACPI 1.0b, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB 2.
DIMM Combinations Slot 1 Slot 2 Total Memory 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 256MB 256MB 512MB 256MB 512MB 768MB 256MB 1024MB 1280MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations.
Wireless Module 802.11g (optional device) Item Specification Chipset BCM4306KFB Data throughput 11M bps Protocol 802.11g Interface Mini-PCI type II Four-in-One Card Reader Item Specification Chipset M220V0315 Data throughput USB 1.
DVD Interface Item Specification Vendor & model name MKE-825-CQB Performance Specification N/A Transfer rate (KB/sec) N/A Data Buffer The UJ-825-CQB drive has a data buffer that is implemented as a ring buffer. The buffer has a size of 2 Mbyte. Interface IDE/ATAPI (compliant to ATA/ATAPI-5) Applicable disc format DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R (3.95G/4.7G), DVD-RAM (2.6G/4.
Video Interface Item Specification Supports ZV (Zoomed Video) port No Resolution Support Support for fixed resolution displays (e.g. panels) from VGA (640x480) to wide UXGA (1600x1200) resolution LVDS: support LCD panels up to QXGA (2048x1536) 60Hz resolution TMDS: 1600x1200 at 60Hz Bus Specifications AGP bus support / PCI bus support: AGP2.0: 2X (3.3V)/ AGP 3.0: 4X (1.5V) /8X (1.5V)/ PCI 2.
PCMCIA Port Item Specification PCMCIA controller TI PCI4510 Supports card type Type-II Number of slots One type-II Access location Left panel Supports ZV (Zoomed Video) port No ZV support Supports 32 bit CardBus Yes (IRQ10) System Board Major Chips Item Controller Core logic VIA K8T800 (AMD Athlon VT8235CE) VGA ATI® MOBILITYTM RADEON 9700 (ATI M11P) LAN Broadcom BCM5788M IEEE 1394 TI PCI4510 USB 2.
Battery Item Specification Package voltage 14.8V LCD Item Vendor & model name CMO IDT N150P3 AUO B150PG03 QDI QD15FL02 Screen Diagonal (mm) 380.625 N/A 380 Active Area (mm) 304.5 (H) x 228.375 (V) 304.5 (H) x 228.375 (V) 304.1 (H) x 228.1 (V) Display resolution (pixels) 1400x1050 SXGA+ 1400x1050 SXGA+ 1400x1050 SXGA+ Pixel Pitch 0.2175x0.2175 0.2175x0.2175 0.2175x0.2175 Pixel Arrangement R.G.B. Vertical Stripe R.G.B. Vertical Stripe R.G.B.
System Power Management ACPI mode Power Management Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off completely. Working (G0/S0) Individual devices such as the CPU and hard disk may be power managed in this state. Suspend to RAM (S3) CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power mode Save to Disk (S4) Also called Hibernate state.
Environmental Requirements Item Specification Operating 5~250Hz 0.5Grms, 15mins per axis Non-operating (unpacked) 1.04 Grms, 2-200Hz 15 mins per axis Non-operating (packed) 1.04 Grms, 2-200Hz 15 mins per axis Mechanical Specification Item Dimensions Specification 330(W) x 272(D) x 31.8(H)mm Weight 6.64lbs (3.01kg) for 15.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys (zx). T To choose a parameter, use the cursor up/down keys ( wy). T To change the value of a parameter, press por q. T A plus sign (+) indicates the item has sub-items. Press e to expand this item. T Press ^ while you are in any of the menu options to go to the Exit menu.
Infomation PhoenixBIOS Setup Utility . Info. Main Advanced Security Boot CPU Type:: CPU Speed: Mobile AMD Athlon(tm) 64 Processor 3000+ 2000 MHz HDD Model Name: HDD Serial Number: ATAPI Device: System BIOS Ver: IC25N080ATMR04-0 MRG467K4HAKAKH MATSHITADVD-RAM UJ-825S 3C14 VGA BIOS Ver: KBC Ver: Serial Number ATi 008.017M.123.
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. PhoenixBIOS Setup Utility Info. Advanced Main Security Boot Exit Item Specific Help System Time: [14:06:58] System Date: [09/13/2004] System Memory: 624 KB , , or selects field.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format MM/DD/YYYY (month/day/ year) System Date System Memory This field reports the memory size of system base memory.
Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. PhoenixBIOS Setup Utility Info.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Info. Main PhoenixBIOS Setup Utility Security Advanced Boot Exit Item Specific Help Supervisor Password Is: Clear User Password Is: Clear HDD Password Is: HDD Master ID: Clear Set Supervisor Password Set User Passord Set HDD Password [Enter] [Enter] Password on Boot [Disabled] 47874773 Supervisor Password controls accesses of the whole setup utility.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Supervisor Password is Description Option Shows the setting of the Supervisor password Clear or Set User Password is Shows the setting of the uer password. Clear or Set HDD Password is This feature is available to user when Supervisor password is set.
2. Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field. IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. 4. Press e. After setting the password, the computer sets the User Password parameter to “Set”. If desired, you can opt to enable the Password on boot parameter. 5.
3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press e. After setting the password, the computer sets the User Password parameter to “Set”. 5. If desired, you can enable the Password on boot parameter. 6. When you are done, press u to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. The password setting is complete after the user presses u.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit Item Specific Help +Hard Drive + and - indicate device categories. Use to expand/collapses. Floppy Devices CD-ROM/DVD Drive Network Boot Boot order is top-down using only the top device in each category.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Info. Main Advanced Security Exit Boot Item Specific Help Exit Saving Changes Exit System Setup and save your changes to CMOS.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
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Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screwdriver T Philips screwdriver T Flat blade screwdriver T Plastic flat blade screwdriver T Hex wrench (2.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. NOTE: Ferrari 3200 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
LCD Module 6 LCD Cushions Jx6 LCD Bezel LCD Inverter Hx4 LCD Assembly LCD Panel Hx4 Hx2 Dx4 LCD LCD Coaxial Cable LCD Brackets Wireless Antenna LCD Latch Kit Bracket Dx1 LCD Latch Kit Screw List Item 48 Description A NUT-I/O B SCREW M1.6X4.0-I-NI-NYLOK C SCREW M2.0X2.5-I-NI-NYLOK D SCREW M2.0X3.0-I-NI-NYLOK E SCREW M2.0X3.5-I-NI-NYLOK F SCREW M2.0X5-I-NI-NYLOK G SCREW M2.5X3-I-NI-NYLOK H SCREW M2.5X4.0-B-NI-NYLOK I SCREW M2.5X4-I-NYLOK J SCREW M2.5X5.
Item Description L SCREW M2.5X0.45+7I-NYLOK M SCREW M1.7X3.5-I-BZN N SCREW M2X3-I-BNI-NYLOK O SCREW M2.0X5.0-I-BNI-NYLOK P SCREW M2.0X6.0-I-NI-NYLOK Q SCREW M2.5X2-I-NI-NYLOK R SCREW M2.5X4-I-BNI S SCREW M2.5X7 T SCREW M3.0X3.5 U SCREW M2.5X5 (BLACK) Chapter 3 49 justmanuals.
Removing the Battery Pack 50 1. Release the battery lock. 2. Slide the battery latch then remove the battery.
Removing the Optical Module/HDD Module/Wireless Lan Card and LCD module Removing the Optical Module 1. Slide the optical disk drive latch. 2. Remove the ODD module. Removing the HDD Module 1. Remove the two screws holding the HDD cover. 2. Remove the HDD cover. 3. Remove the HDD module. Removing the Wireless LAN Card 1. Remove the screw that secures the PCI door then remove the PCI door. 2. Disconnect the right and the left wireless antenna. 3. Pop out the wireless LAN card then remove it.
Removing the LCD Module 52 1. Remove the four screws that secures the middle cover; two one each side. 2. Detach middle cover with the assistance of a plastic flat head screw driver. 3. Disconnect the LCD cable then take out the cable from the upper case. 4. Disconnect the left wireless LAN antenna line. Then take out the antenna from the upper case with a tweezers. 5. Unscrew the four screws holding the LCD hinges; two on each side. 6. Then remove the entire LCD module.
Disassembling the Main Unit Remove the function key board and the keyboard 1. Take the wireless antenna out of the hook on the function key board. 2. Disconnect function key board connector 3. Unscrew the three screws holding the function key board. 4. Remove the three screws that secure the keyboard. 5. Turn over the unit and remove the two screws as the picture shows. 6. Turn over the keyboard. Disconnect the keyboard FFC then remove the keyboard.
Disassembling the logic upper assembly 54 1. Take out the touchpad cable from the small hook on touchpad holder. 2. Remove the four screws holding the touchpad shielding and the touchpad board. 3. Disconnect the touchpad FFC from the touchpad board. 4. Remove the touchpad board. 5. Remove the wireless and bluetooth button off the touchpad board. 6. Remove the four screws that fasten the touchpad holder. 7. Remove the touchpad off the logic upper assembly. 8. Disconnect touchpad FFC.
Disassembling the logic lower assembly 1. In order to take out the main board from the upper case, first remove the four screws that fasten the top cover shielding. 2. Remove the three screws holding the 4-in-1 card reader, then remove it. 3. Unscrew the four screws that secure the thermal module. 4. Disconnect the fan connector then remove the thermal module. 5. Remove one screw that secures the main board as picture shows. 6. Remove another screw that fastens the main board. 7.
13. Disconnect the microphone cable. Then remove the top cover shielding. 14. Use a hex wrench (2.5mm) to turn the CPU lock counter clock-wise. Then remove the CPU. 15. Put the CPU back to the socket then use a hex wrench (2.5mm) to fasten the CPU lock as shown. 16. Pop out the memory then remove it. 17. Unscrew the two screws that secure the modem/bluetooth combo card. Remove the modem/bluetooth combo card then disconnect the connector. 18. Disconnect the bluetooth antenna and the modem cable. 19.
Disassembling the LCD Module 1. Remove the six screw pad and the six screws. 2. Detach the LCD bezel carefully. 3. Disconnect LCD inverter. 4. Remove the two screws holding the LCD to LCD panel. 5. Then remove the LCD. 6. Remove the four screws that fasten the right and the left LCD brackets. Then remove the right and the left LCD brackets. 7. Tear off the electric conductive tape that fastens the LCD coaxial cable. 8.
13. Unhook the spring. 14. Remove the screw that fastens the LCD latch kit. 15. Then remove the LCD latch kit.
Disassembling the External Modules Disassembling the HDD Module 1. Remove the four screws holding the HDD bracket; two on each side. 2. Take out the HDD from the HDD bracket. Disassembling the Optical Drive Module 1. Remove the two screws holding the ODD bracket. 2. Remove another screw as the picture shows. 3. Then remove the last two screws on the back side of the ODD module. 4. Slide the ODD from the ODD bracket. 5. Then remove the optical bracket. 6.
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Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Duplicate symptom and obtain the failing symptoms in as much detail as possible. 2. Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the diagnostics program. 2.
Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Index of Error Messages Error Message List Error Messages FRU/Action in Sequence Struck Key See ““Keyboard or Auxiliary Input Device Check” on page 62 System CMOS checksum bad - Default configuration used RTC battery Real time clock error Run BIOS Setup Utility to reconfigure system, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Main board Previous boot incomplete - Default configuration used “Load Default Settings” in BIOS Setup Utility.
Error Message List No beep Error Messages FRU/Action in Sequence Power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter.) See “Power System Check” on page 63 Ensure every connector is connected tightly and correctly. Reconnect the DIMM. Main board. Power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter.
POST Codes Code Beeps Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control word during warm boo
Code Beeps POST Routine Description 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 59h 2-2-3-1 Test for unexpected interrupts Initialize POST display service 5Ah Display prompt “Press F2 to enter SETUP” 5Bh Di
Code Beeps 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 Search for option ROMs. One long, two short beeps on checksum failure.
Code Beeps For Boot Block in Flash ROM E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt v
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence First, plug a monitor to CRT port. Next, enter BIOS utility to running “Load Default Settings” then reboot the system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't work). LCD cable LCD inverter LCD Main board LCD is too dark LCD brightness cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system.
Power-Related Symptoms Symptom / Error Action in Sequence Battery can’t be charged or discharged See “Check the Battery Pack” on page 64. Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly Main board PCMCIA slot pin is damaged.
Power Management-Related Symptoms Symptom / Error The system doesn't resume from hibernation/ standby mode. Action in Sequence Connect AC adapter then check if the system resumes from Standby/Hibernation mode. Check if the battery is low. Hard disk drive Main board The system doesn't resume from standby mode after opening the lid of the portable computer. LCD cover switch Battery fuel gauge in Windows doesn’t go higher than 90%.
Modem/LAN-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 77. Chapter 4 75 justmanuals.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 76 1. Run the diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 63): 1.
How to Build NAPP Master Hard Disc Drive CD to Disk Recovery 78 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical drive. Then boot up the system. 3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. 4. NAPP CD will start to preload the system, please click [Y]. 5. Select CD to Disk Revocery.
6. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs. After you place the Recovery CD to the optical drive, you will see the display below. Chapter 4 79 justmanuals.
80 7. Then insert the System CD to the optical drive. 8. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive.
Disk to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical drive. Then boot up the system. 3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. 4. NAPP CD will start to preload the system, please click [Y]. Chapter 4 81 justmanuals.
5. Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery. NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system. 6. 82 Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs.
After you place the Recovery CD to the optical drive, you will see the display below. 7. Then insert the System CD to the optical drive. Chapter 4 83 justmanuals.
8. 84 You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive.
Chapter 5 Jumper and Connector Locations Top View 3 2 18 4 5 7 6 8 1 17 9 10 16 11 12 13 15 14 1 U4 CPU socket 10 CN15 DIMM Socket 2 CN1 S-video port 11 CN17 Optical drive connector 3 CN4 CRT 12 CN19 Keyboard connector 4 CN3 Printer port 13 CN20 Main battery connector 5 CN30 EazyPort connector 14 U14 FIR 6 CN2 RJ45 15 CN21 HDD connector 7 CN2 RJ11 16 CON1 PCMCIA slot 8 CN6 Power jack 17 CN16 IEEE 1394 port 9 CN8 LCD connector 18 CN9, CN11,
Bottom View 5 1 2 3 4 86 1 CN26 Line-in connector 2 CN28 Microphone-in connector 3 CN29 Line-out connector 4 CN27 Mini PCI connector 5 CN25 DIMM socket Chapter 5
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Ferrari 3400 series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Exploded Diagram 1 3 4 5 2 7 6 8 9 10 11 12 13 14 88 Chapter 6
. Picture No. Partname And Description Part Number Adapter NS ADAPTER LITE- ON PA-1900-05QA 3PIN W/ LED 90W AP.A1003.001 ADAPTER LSE 0202C1990 3PIN W/LED 90W AP.A1007.001 BATTERY SANYO LI-ION 8CELL (4UR18650F2-QC-ZG1, 4400mAH) BT.FR103.001 BATTERY SIMPLO LI-ION 8CELL (LI-ION BATTERY PACK ZG14S2P, 4400mAH) BT.FR107.001 NS MODEM CARD (Ambit T60M283.10) 54.T29V7.001 NS MODEM /BLUETOOTH COMBO BOARD AMBIT T60M665.00 54.T23V7.002 NS WIRELESS LAN BOARD (802.11g) WNC KM8-1 54.A13V7.
Picture No. Partname And Description Part Number NS MODEM CABLE 50.FR2V7.001 NS COVER SWITCH CABLE 50.T23V7.003 NS POWER CORD US (3 pin) 27.A03V7.001 NS POWER CORD EU ( 3 Pin) 27.A03V7.002 NS POWER CORD PRC ( 3 Pin) 27.A03V7.003 NS POWER CORD UK (3 PIN) 27.A03V7.004 NS POWER CORD ITALIAN (3 PIN) 27.A03V7.005 NS POWER CORD DANISH (3 PIN) 27.A03V7.006 NS POWER CORD AU (3 PIN) 27.A03V7.008 POWER CORD AF (3 PIN) 27.T48V7.001 3 MIDDLE COVER W/ NAME PLATE 42.FR3V7.
Picture No. Partname And Description Part Number NS WIRELESS BOARD COVER 42.FR1V7.003 8 I/O BRACKET W/MICROPHONE 33.FR2V7.001 NS TOUCHPAD BOARD BUTTON 33.T41V7.001 NS BLUETOOTH ANTENNA 50.T23V7.004 NS WIRELESS LAN ANTENNA Y CABLE 50.FR2V7.002 NS AMD Athlon64 3000+(REV CG) 35W LowVoltage OPGA KC.A3002.35W 12 HDD 2.5 IN. 80G HGST MORAGA IC25N008ATMR04-0 AD4A KH.08007.007 HDD 2.5 IN. 80G TOSHIBA PLUTO MK8025GAS KH.08004.001 NS HDD COVER 42.FR1V7.005 NS HDD CASE 33.T23V7.
Picture No. Partname And Description Part Number KEYBOARD DARFON UK KB.T4107.007 KEYBOARD DARFON GERMAN KB.T4107.008 KEYBOARD DARFON ITALIAN KB.T4107.009 KEYBOARD DARFON FRENCH KB.T4107.010 KEYBOARD DARFON SWISS/G KB.T4107.011 KEYBOARD DARFON PORTUGUESE KB.T4107.012 KEYBOARD DARFON ARABIC KB.T4107.013 KEYBOARD DARFON BELGIUM KB.T4107.014 KEYBOARD DARFON SWEDEN KB.T4107.015 KEYBOARD DARFON CZECH KB.T4107.016 KEYBOARD DARFON HUNGAIAN KB.T4107.017 KEYBOARD DARFON NORWAY KB.T4107.
Picture No. Partname And Description Part Number NS LCD PANEL WITH LOGO-15” 60.FR2V7.003 NS LCD BEZEL 15" 42.FR1V7.006 NS LCD COAXIAL CABLE FOR 15" XGA spwg-B 50.T23V7.021 9 MAINBOARD 128MB VGA K8T800 W/SMART CARD READER,PCMCI SLOT,W/O CPU MEMORY LB.FR306.001 NS PCMCIA SLOT 22.A13V7.001 NS 256MB DDR333 NT256D64SH8BAGM-6K NANYA KN.25603.009 256M Infineon SO-DIMM DDR333 HYS64D32020GDL-6-C (.11u/B) KN.25602.022 256MB DDR333 MT8VDDT3264HDG-335C3 MICRON KN.25604.
Picture No. Partname And Description Part Number 11 DVD SUPER MULTI MODULE 4X MKE-825CQB 6M.FR2V7.001 NS DVD SUPER MULTI 4X MKE-825-CQB KU.00407.009 NS DVD SUPER MULTI BEZEL FOR MKE 42.FR2V7.001 NS OPTICAL DEVICE BRACKET 33.FR2V7.002 NS TOUCHPAD 56.FR1V7.001 FERRARI 3200 MOUSE MS.FR207.001 14 SPEAKER SET 6K.T23V7.002 7 THERMAL MODULE 60.FR2V7.004 NS VGA MEMORY HEATSINK 34.A13V7.002 Pointing Device Speaker Heatsink NB HEATSINK 34.FR2V7.001 CHIP SINK 34.FR2V7.
Picture No. Partname And Description Part Number NS 4 IN 1 READER 6K.FR2V7.001 NS LCD LATCH W/O SPRING 6K.FR1V7.001 NS LCD SCREW RUBBER UPPER 47.T23V7.001 NS LCD SCREW RUBBER LOWER 47.T23V7.002 NS NUT-I/O 86.T23V7.001 NS SCREW M1.6X4.0-I-NI-NYLOK 86.T23V7.002 NS SCREW M2.0X2.5-I-NI-NYLOK 86.A03V7.007 Others Screws NS SCREW M2.0X3.0-I-NI-NYLOK 86.A03V7.012 NS SCREW M2.0X3.5-I-NI-NYLOK 86.T23V7.005 NS SCREW M2.0X5-I-NI-NYLOK 86.T23V7.006 NS SCREW M2.5X3-I-NI-NYLOK 86.
Appendix A Model Definition and Configuration Ferrari 3400 Series Model Number 3400LMi Wireless LAN wired&wir eless 802.11g Appendix A CPU LCD Athlon 64 3000+ 35W 15.
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows® XP Home. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Ferrari 3400 series Compatibility Test Report released by the Acer Mobile System Testing Department. Appendix B justmanuals.
Microsoft® Windows® XP Home Environment Test Item Specifications Processor AMD Athlon64 3000+(rev CG) 35W Low-Voltage OPGA Memory 256MB Infineon CHYS64D32020HDL-6-C 256MB Nanya NT256D64SH8BAGM-6K 256MB Micron MT8VDDT3264HDG-335C3 512MB Infineon HYS64D64020GBDL-6-C 512MB Samsung M470L6524BT0-CB3 512MB Micron MT16VDDF6464HG-335C2 1GB Elpida EBD11UD8ADDA-6B LCD 15” SXGA+ TFT HannStar HSD150PK14-A CMO N150P2-L04 Hard Disk Drive 80GB HGST Moraga IC25N080ATMR04-0 08K635 AD4A Toshiba PLUTO MK8025GAS ,8MB
Item Specifications I/O - Storage Device(Parallel) IOMega ZIP 100 (LPT Port) I/O - 1394 1394 HDD 1394 External HDD CASE-OXFORD IDE Device 1394 CCD (APLUX C102T) 1394 DV:JVC GR-D70U 1394 Cable P to P(Pci_) I/O - USB Hub Adaptec\4 Port USB 2.0 interface I/O - USB Storage Drive VIPower(Smart Family Disk) HDD USB interface Highspeed\4 Port USB 2.
Item I/O - Audio Jacks (Earphone) Specifications Panasonic Earphone AIMA Earphone AIWA HP-X121 Earphone AOC STEREO DYNAMIC HEADPHONES AHP-850 PHILIPS Stereo Headphone SBC HP090 Condenser MIC. EM-420T I/O Acess Point (802.
Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
102 Appendix C
Index A Combinations 23 external 51 package 22 removing 51 socket number 22 Speed 22 voltage 22 ACPI 1.
L R L2 cache 22 LAN 23 chipset 23 connector location 23 connector type 23 support protocol 23 RMA (Return Merchandise Authorizatin) 87 S Second Level Cache 22 Standby Mode 29 System Launch Keys 19 Block Diagram 3 Lock Keys System Block Diagram Using the Keyboard 13 on System Specifications 3 M System Memory 22 System Specification Mail Hardware Specifications and Configurations 22 on Launch Keys 19 System Specifications 1 Mechanical Specification 30 Board Layout 4 Media Activity System Ut
105 Index
