Power SP Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN P/N: VD.PSPVF.
Revision History Please refer to the table below for the updates made on Acer Power SP service guide.
Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV Screen messages Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
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Chapter 1 System Specifications Overview Acer Power SP supports Intel Pentium 4 Northwood based micro-ATX, IBM PC/AT compatible system with PCI/AGP bus. NOTE: CPU frequency: up to 2.6GHz.
Features & Specifications CPU T Intel Pentium 4 Willamette/Northwood, Celeron T Front Side Bus: 400MHz T Frequency: up to 2.6GHz Chipset T Brookdale-GL T ICH: Intel ICH4. T SST 49LF002 FWH (2MB) Memory T Two DIMM sockets T DDR 200/266 T Capacity: 128MB ~ 1GB (please refer to the AVL list for compatibility).
Expansion slots T 3 PCI slot (PCI 2.2) Board size T Micro-ATX, 4 Layers Industrial Standard Chapter 1 T Windows Hardware Compatibility Labs T ACPI 1.0b T PCI 2.2 T PC2001 compliance T Wired for Management 2.
Front Panel The computer’s front panel consists of the following: 1 2 3 4 5 6 Label 4 Description 1 Optical Drive‘ 2 Floppy Drive 3 Power Button 4 USB Ports 5 Microphone Jack 6 Speaker/Headphone Jack Chapter 1
Rear Panel The computer’s rear panel consists of the following: 1 10 2 11 3 12 4 5 6 7 8 13 14 9 Label Description 1 Power cord socket 2 PS/2 keyboard port 3 Serial connector 4 Monitor connector 5 Headphone jack 6 Speaker Jack 7 Microphone Jack 8 USB Connector 9 PCI card slot 10 Fan aperture 11 PS/2 mouse connector 12 Printer connector 13 Game/MIDI port 14 RJ-45 ethernet connector Chapter 1 5
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Hardware Specifications and Configurations Processor Item Specification Type Pentium 4 Socket 478 Speed 1.8G~2.6G+ Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) Voltage Processor voltage can be detected by the system without setting any jumper. BIOS Item Specification BIOS code programmer Award BIOS version v6.0 BIOS ROM type Flash ROM BIOS ROM size 2MB BIOS ROM package 32-pin DIP package Support protocol PCI 2.2, APM1.2, DMI 2.00.
This section has two table lists, system memory specification and the possible combinations of memory module. System Memory Item Specification Memory socket number 2 sockets (4 banks) Support memory size per socket 64MB / 128MB / 256MB/ 512MB Support maximum memory size 1G x2 Support memory type DDR SDRAM Support memory speed 266MHz (PC2001) Support memory voltage 2.
Video Interface Item Specification Video interface support Video YUV texture in all texture formats H/W DVD accelerator Display Screen Resolution Refresh Rate (Hz) Hor. Scan (KHz) Pixel Clock (MHz) 640x480 60 31.5 25.2 640x480 72 37.4 32.0 640x480 75 37.5 31.5 640x480 85 43.3 36.0 640x480 120 63.7 55.0 800x600 56 35.2 36.0 800x600 60 37.8 39.9 800x600 72 48.0 50.0 800x600 75 46.9 49.5 800x600 85 53.7 56.2 800x600 100 62.5 67.5 800x600 120 76.1 81.
Audio Interface Item Specification Sampling rate 48 KHz (max.) MPU-401 UART support Yes Microphone jack Supported Headphone jack Supported IDE Interface Item Specification IDE controller Intel ICH4 IDE controller resident bus PCI bus Number of IDE channel 2 Support IDE interface E-IDE (up to PIO mode-4 and Ultra DMA 33/66), ANSIS ATA rev.3.
Serial Port Item Specification Optional serial port IRQ COM1: IRQ 3, and 4 (via BIOS Setup) COM2: IRQ 4, and 3 Modem Item Specification Fax modem data baud rate (bps) V.17 12K/1.44K Data modem data baud rate (bps) V.90 32K to 56K (received only) Voice modem V.253 Modem connector type RJ11 Full duplex Yes USB Port Item Specification Universal HCI USB 2.
I/O Address Map Hex Range Devices 000-01F DMA Controller-1 020-021 Interrupt Controller-1 040-043 System Timer 060-060 Keyboard Controller 8742 061-061 System Speaker 070-071 CMOS RAM Address and Real Time Clock 080-08F DMA Page Register 0A0-0A1 Interrupt Controller-2 0C0-0DF DMA Controller-2 0F0-0FF Math Co-Processor 170-177 Secondary IDE 1F0-1F7 Primary IDE 278-27F Parallel Printer Port 2 2F8-2FF Serial Asynchronous Port 2 378-37F Parallel Printer Port 1 3F0-3F5 Floppy Dis
DRQ Assignment Map DRQx DRQ0 System Devices N Add-On-Card Devices Reserved DRQ1 N Reserved DRQ2 FDD N DRQ3 N Reserved DRQ4 Cascade N DRQ5 N Reserved DRQ6 N Reserved DRQ7 N Reserved NOTE: N - Not be used Main Board Major Chips Item Controller System core logic Intel 845GE/ICH4 Video controller Intel 845GE Super I/O controller LPC47M192 Audio controller Intel 845GE LAN controller Intel 845GE HDD controller Built in ICH4 Keyboard controller Built in ICH4 RTC Built in IC
Switching Power Supply 200W Input Frequency Frequency Variation Range 50MHz 47MHz to 53MHz 60MHz 57MHz to 63MHz Input Voltage Variation Range 100 - 120 VRMS 90 - 132 VRMS 200 - 240 VRMS 180 - 264 VRMS Input Current Measuring Range 4A 90 -132 VRMS 2A 180 - 264 VRMS NOTE: Measure at line input 90 VRMS and maximum load condition. Output Requirements Regulation Current Rating +5V +-5% 15A +12V +-5% 3A -12V +-10% 0.3A +3.
Power Management Function (ACPI support function) Device Standby Mode T Independent power management timer for hard disk drive devices (0-15 minutes, time step=1 minute). T Hard disk drive goes into Standby mode (for ATA standard interface). T Disable V-sync to control the VESA DPMS monitor. T Resume method: device activated (Keyboard for DOS, keyboard & mouse for Windows). T Resume recovery time: 3-5 sec. Global Standby Mode T Global power management timer (2-120 minutes, time step=10 minute).
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Chapter 2 System Utilities Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repeatedly receive Run Setup messages, the battery may be bad/flat. In this case, the system cannot retain configuration values in CMOS.
Entering Setup Power on the computer and the system will start POST (Power On Self Test) process. When the message of “Press DEL to enter SETUP” appears on the screen, press c to enter the setup menu. NOTE: If the message disappears before you respond and you still wish to enter Setup, restart the system by turning it OFF and On. You may also restart the system by simultaneously pressing [Ctrl+Alt+Delete].
The command line at the bottom of the menu tells you how to move within a screen and from one screen to another. T To select an option, move the highlight bar by pressing T To change a parameter setting, press T Press to return to the main menu. If you are already in the main menu, press exit Setup. or or then press . until the desired setting is found. again to The parameters on the screens show default values. These values may not be the same as those in your system.
Product Information The screen below appears if you select Product Information from the main menu: The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. These information is necessary for troubleshooting (may be required when asking for technical support).
The following table describes the parameters found in this menu: Parameter Description Product Name Displays the model name of your system. System S/N Displays your system’s serial number. Main Board ID Displays the main board’s identification number. Main Board S/N Displays your main board’s serial number. System BIOS Version Specifies the version of your BIOS utility.
Standard CMOS Features Select Standard CMOS Features from the main menu to configure some basic parameters in your system. The following screen shows the Standard CMOS Features menu: The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings. Parameter Date Description Lets you set the date following the weekdaymonth-day-year format Options Weekday: Sun, Mon...Sat Month: Jan, Feb...Dec.
Parameter IDE Secondary Channel Master Description Allows you to configure the hard disk drive connected to the master port of IDE channel 2. Options IDE Device Model Number: None To enter the IDE Secondary Master setup, press [Enter]. The IDE CD-ROM is always automatically detected. IDE Secondary Channel Slave Allows you to configure the hard disk drive connected to the slave port of IDE channel 2. IDE Device Model Number: None To enter the IDE Secondary Slave setup, press [Enter].
Advanced BIOS Features The following screen shows the Advanced BIOS Features: The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings. Parameter Virus Warning Quick Power On Self Test Description Options Allows you to set the virus warning feature for IDE Hard Disk boot sector protection. If the function is enabled and any attempt to write data into this area is made, BIOS will display a warning message on screen and beep.
Parameter Description Options Sets the NumLock status when the system is powered on. Setting to On will turn on the NumLock key when the system is powered on. Setting to Off will allows users to use the arrow keys on the numeric keypad. On This item is to set the Gate A20 status. A20 refers to the first 64KB of extended memory. When the default value Fast is selected, the Gate A20 is controlled by port 92 or chipset specific method resulting in faster system performance.
Advanced Chipset Features The advanced chipset features setup option is used to change the values of the chipset registers. These registers control most of the system options in the computer. NOTE: Change these settings only if you are familiar with the chipset.
Integrated Peripherals The following table describes each Integrated Peripherals parameters. Settings in boldface are the default and suggested values. Parameter Description Options Internal PCI/IDE This setting enables or disables the internal primary and secondary PCI & IDE controllers. Both, Disabled, Primary, Secondary IDE Primary Master PIO Setting these items to “Auto” activates the HDD speed auto-detect function. The PIO mode specifies the data transfer rate of the HDD.
Parameter Description Options USB Controller This item is used to enable or disable the on-chip USB. Enabled USB Keyboard Support This item lets you enable or disable the USB keyboard driver within the onboard BIOS. The keyboard driver simulates legacy keyboard command and lets you use a USB keyboard during POST or after boot if you do not have a USB driver in the operating system. Enabled This item lets you enable or disable the USB mouse driver within the onboard BIOS.
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Power Management Setup The Power Management menu lets you configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use. The following screen shows the Power Management parameters and their default settings: The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.
Parameter Description Options This item is to control the mode in which the monitor will shut down. Always On Always On: Always keep the monitor on. Suspend --> Off: During suspend mode, the monitor will shut down. Susp, Stby --> During suspend or standby mode, the monitor will shut down. All Modes --> Off: The monitor is turned off during doze, standby or suspend mode. Susp, Stby --> Off This item determines the manner in which the monitor is blanked.
PnP/PCI Configuration The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings. Parameter Reset Configuration Data Resources Controlled By Description Options Selecting “Enabled” to reset Extended System Configuration Data (ESCD) only if you installed a new add-on and the system reconfiguration has caused such a serious conflict that the operating system can not boot. Otherwise, you should leave it unchanged.
PC Health Status The following table describes the parameters found in this menu: Parameter Description Shutdown Temperature This option is for setting the shutdown temperature level for the processor. When the processor reaches the temperature you set, the ACPI-aware system will be shut down. Current System/CPU Temperature, CPU/ System fan, Vcore, ect. These items display the current status of all of the mainboard hardware devices/components such as CPU voltages, temperatures and all fans’ speeds.
Frequency Control The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings. Parameter Options CPU Clock Ratio If the CPU Ratio is set to Manual, end users can choose a suitable ratio to support the CPU. 8x to 50x Auto Detect PCI Clk This option allows you to enable/disable the feature of auto detecting the clock frequency of the installed DIMM/PCI bus.
Load Default Settings The default settings are the default values set by the mainboard manufacturer specifically for optimal performance of the mainboard. When you select the item, a message as below appears: Pressing Y (Yes) loads the BIOS default values for the most stable system performance.
Set Supervisor/User Password When you choose to set supervisor password, a message as below will appear on the screen: At the prompt, type your password. Your password can be up to six characters in length. After typing the password, press “Enter”. At the next prompt, re-type your password and press “Enter” again to confirm the new password. After the password entry, the screen automatically reverts to the main screen. To disable the password, press “Enter” when prompted to enter the password.
Save & Exit Setup/Exit Without Saving If you select Save and Exit Setup, you will exit the BIOS utility. The following dialogue box will appear. Select Y (Yes) to exit Setup. Select N (No) to return to the main menu. If you select Exit Without Saving, you will discard all the changes you made and exit Setup.
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Chapter 3 Machine Disassembly and Replacement Please also refer to the Acer Power SP Service CD for the assembly/disassembly procedure. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge. T Wire cutter. T Phillips screwdriver (may require different size). NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassenbly procedure, make sure that you do the following: 40 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system.
Standard Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it. Opening the System 1. Place the system unit on a flat, steady surface. 2. Turn the housing back, and remove the screws as shown here. 3. Slide out the side door. Removing the Front Panel 1.
3. Press the latch and remove the CD-ROM drive. 4. Press the latch and remove the floppy drive. 5. Press the latch again to release the hard disk module. 6. Detach the HDD from the bracket. Removing the Power Supply 42 1. Remove the screws as shown here. 2. Remove the power supply.
Removing the Heatsink and the CPU 1. Disconnect the Pentium 4 CPU power cable. 2. Release the two heatsink latches. 3. Remove the heatsink module. 4. Remove the CPU by following the instructions here. Removing the Daughter Board 1. Remove the screw as shown here. 2. Detach the USB cables from the daughter board.
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Chapter 4 Troubleshooting This chapter provides troubleshooting information for the Acer Power SP: Chapter 4 T Power-On Self-Test (POST) T Index of Error Messages T Index of Error Codes and Error Beeps T Index of Error Symptoms T Undetermined Problems 45
Power-On Self-Test (POST) Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but is for the most part transparent to the user. The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the power-on password option.
POST Check Points When POST executes a task, it uses a series of preset numbers called check point to be latched at port 80h, indicating the stages it is currently running. This latch can be read and shown on a debug board. The following table describes the Acer common tasks carried out by POST. A unique check point number represents each task.
Checkpoint Description 10h Auto detect flash type to load appropriate flash R/W codes into the run time area in F000 for ESCD & DMI support. 11h Reserved 12h Use walking 1’s algorithm to check out interface in CMOS circuitry. Also set real-time clock power status, and then check for override. 13h Reserved 14h Program chipset default values into chipset. Chipset default values are MODBINable by OEM customers.
Checkpoint 29h Description 1. Program CPU internal MTRR (P6 & PII) for 0-640K memory address. 2. Initialize the APIC for Pentium class CPU 3. Program early chipset according to CMOS setup. Example: onboard IDE controller. 4. Measure CPU speed. 2Ah Reserved 2Bh Invoke Video BIOS 2Ch Reserved 2Dh 1. Initialize double-byte language font (Optional) 2. Put information on screen display, including Award title, CPU type, CPU speed, full screen logo.
Checkpoint Description 4Ah Reserved 4Bh Reserved 4Ch Reserved 4Dh Reserved 4Eh 1. Program MTRR of M1 CPU 2. Initialize L2 cache for P6 class CPU & program CPU with proper cacheable range. 3. Initialize the APIC for P6 class CPU. 4. On MP platform, adjust the cacheable range to smaller one in case the cacheable ranges between each CPU are not identical.
Checkpoint Description 69h Turn on L2 cache 6Ah Reserved 6Bh Program chipset registers according to items described in Setup & Auto-configuration table 6Ch Reserved 6Dh 1. Assign resources to all ISA PnP devices. 2. Auto assign ports to onboard COM ports if the corresponding item in Setup is set to “Auto”. 6Eh Reserved 6Fh 1. Initialize floppy controller 2.
Checkpoint Description 86h Reserved 87h NET PC: Build SYSID structure 88h Reserved 89h 1. Assign IRQs to PCI devices. 2. Set up ACPI table at top of the memory. 8Ah Reserved 8Bh 1. Invoke all ISA adapter ROMs 2. Invoke all PCI ROMs (except VGA) 8Ch Reserved 8Dh 1. Enable/Disable Parity Check according to CMOS setup. 2.
POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List” to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Sympton List”. NOTE: When you have deemed it necessary to replace an FRU, and have done so, you must run a total system check to ensure that no other activity has been affected by the change.
BIOS Messages IRQ Setting Error Expansion ROM Allocation Fail I/O Resource Conflict(s) Memory Resource Conflict(s) 1. Load default settings in Setup. 2. Enter BIOS Setup and set the Reset Resource Assignments of the PnP/PCI Options to Yes, then reboot the system. 3. Remove all adapter cards that are NOT factoryinstalled, then reboot the system PCI Device Error 1. Load default settings in Setup. 2.
Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause .
Error Symptom Action/FRU Diskette drive read/write error. 1. Diskette. 2. Ensure the diskette drive is not set to Write protect in the Security Options of BIOS Setup. 3. Diskette drive cable. 4. Diskette drive. 5. System board. Diskette drive LED comes on for more than 2 minutes when reading data. 1. 2. 3. 4. Diskette Diskette drive connection/cable Diskette drive System board Diskette drive LED fails to light, and the drive is unable to access for more than 2 minutes. 1. 2. 3. 4. 5.
Error Symptom CD/DVD-ROM drive can play audio CD but no sound output. Action/FRU 1. 2. 3. 4. Ensure the headphone jack of the CD/DVD-ROM has an output. Turn up the sound volume. Speaker power/connection/cable. CD/DVD-ROM drive. Real-Time Clock Real-time clock is inaccurate. 1. Ensure the information in the Date and Time of BIOS Setup is set correctly. 2. RTC battery. 3. System board Audio Audio software program invokes but no sound comes from speakers. 1. Speaker power/connection/cable.
Error Symptom Action/FRU Parallel/Serial Ports Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems. Serial or parallel port loop-back test failed. 1. Make sure that the LPT# or COM# you test is the same as the setting in BIOS Setup. 2. Loop-back. 3. System board. Printing failed. 1. Ensure the printer driver is properly installed. Refer to the printer service manual. 2. Printer. 3. Printer cable. 4. System board.
Chapter 5 Jumper and Connector Information Acer Power SP Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board: Chapter 5 59
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Connector Description Connector No.
Jumper Setting Connector No.
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Acer Power SP. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel (http://aicsl.acer.com.
Picture Partname Description Part No. FDD 1.44MB PANASONIC JU-256A048P KF.25602.002 FDD 1.44MB CITIZEN Z1DE-04A TBD FDD 1.44MB TEAC FD235HF-C291 TBD HDD/Hard Disk Drive HDD 40GB/5400RPM ATA133/ MAXTOR ARES 2F040L0 HDD 40GB/5400RPM ATA-133/ MAXTOR ARES 2F040L0 HDD WD-400EB-00CPF0/ WD KH.34003.004 TBD CD-ROM/DVD-ROM/CD-RW CD-ROM DRIVE 52X LITEON LTN-526S CD-ROM DRIVE 52X LITEON LTN-526S KD.52X09.001 CD-RW DRIVE 52X/24X/ 52X LITEON LTR-52246S CD-RW DRIVE 52X/24X/52X LITEON LTR52246S KR.
Picture Partname Description Part No. FOXCONN M/B F61 (FOXCONN'S FB-611JGL) P4/845GL/ICH4/2DIMM/3PCI MB.PSP09.011 USB/ AUDIO DAUGHTER BOARD FOXCONN USB/ AUDIO DAUGHTER BOARD FOXCONN 55.PSPVF.001 Boards/Cards MODEM CARD 56K ASKEY 1456VQH75D(INT) FX.14501.001 MODEM CARD 56K GVC F1156I(+)/R12 /GVC TBD POWER SUPPLY 200W W/ O PFC FSP FSP200-ATV PY.20008.001 POWER SUPPLY 20W W/ PFC FSP FSP200-ATV(PF) PY.20008.002 FRONT BEZEL W/ POWER BUTTON, 5.25" 3.5" EMPTY COVER, USB DOOR 60.PSPVF.
Picture Partname Description Part No. EMPTY COVER FOR 3.5" DEVICE 42.PSPVF.006 HDD BRACKET 33.PSPVF.002 KB, CHINESE , 104KEYS, GIFT BOX W/PALM KBP2971 PS/2 KB.KBP03.010 MOUSE PS2, 2BUTTON+WHEEL LOGITECH S69 90.00026.007 SPEAKER 23.PSPVF.001 M/B, USB BOARD SCREW 86.PSPVF.001 FDD, CD-ROM SCREW 86.PSPVF.002 CHASSIS SCREW 86.PSPVF.003 SPS SCREW 86.PSPVF.
