PREDATOR TRITON 500 USER’S MANUAL
- © 2020. All Rights Reserved. Predator Triton 500 Covers: PT515-52 This revision: March 2020 Important This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features described in this manual may not be supported depending on the Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your computer.
Table of contents - 3 TABLE OF CONTENTS First things first 6 Your guides ................................................... 6 Basic care and tips for using your computer .......................................................... 7 Turning your computer off ...................... Taking care of your computer................ Taking care of your AC adapter........... Cleaning and servicing ............................... Guidelines for safe battery usage ...... 7 7 8 8 9 Internal battery ................
- Table of contents Universal Serial Bus (USB) 74 USB Type-C port 75 Thunderbolt 3 port 76 Displays ........................................................ 76 Video and audio connectors 77 Connecting a monitor ............................ 77 Headphones and microphone ........... 77 HDMI 78 Frequently asked questions 80 Requesting service................................. 82 Tips and hints for using Windows 10......................................................................
Getting started...
- First things first FIRST T HI N G S F I R ST We would like to thank you for making this Predator notebook your choice for meeting your mobile computing needs. Your guides To help you use your Predator notebook, we have designed a set of guides: First off, the Setup Guide helps you get started with setting up your computer. The Quick Guide introduces you to the basic features and functions of your new computer.
First things first - 7 Basic care and tips for using your computer Turning your computer off To turn the power off, do any of the following: • Use the Windows shutdown command: Press the Windows key or select the Windows Start button, select Power > Shut down. • Right-click the Windows Start button > Shut down or sign out > Shut down.
- First things first • • • • • • • Do not expose the computer to rain or moisture. Do not spill water or any liquid on the computer. Do not subject the computer to heavy shock or vibration. Do not expose the computer to dust or dirt. Never place objects on top of the computer. Do not slam the computer display when you close it. Never place the computer on uneven surfaces. Taking care of your AC adapter Here are some ways to take care of your AC adapter: • Do not connect the adapter to any other device.
First things first - 9 Guidelines for safe battery usage Warning When using a charging cart or a small space to simultaneously charge or operate multiple devices , the area must be wellventilated and the temperature kept between 0 °C (32 °F) to 35 °C (95 °F) and battery charging must be stopped when 100% capacity is reached. Continuous charging can cause deformation or damage to the battery/device.
- First things first leave your device’s battery completely discharged for a long period of time; this may cause battery deformation or damage. We recommend that the battery is checked and charged to approximately 50% capacity every 6 months. • ONLY CHARGE THE BATTERY IN A CLEAN, WELL VENTILATED AREA. Warning Batteries may explode if not handled properly. Do not disassemble or dispose of batteries in fire. Do not short external contacts, crush, puncture or otherwise tamper with batteries.
First things first - 11 occur at temperatures below 0 °C (32 °F) or above 35 °C (95 °F). The full performance of a new battery is achieved only after two or three complete charge and discharge cycles. The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the operation time becomes noticeably shorter than normal, check an authorized reseller to purchase a new battery. Use the battery only for its intended purpose. Never use any charger or battery that is damaged.
- First things first Internal battery • Do not attempt to replace a built-in rechargeable battery, battery replacement must be done by an Acer- authorized repair facility. Recharge the battery by following the instruction included in the product documentation.
Your Predator notebook tour - 13 YOUR PREDATOR NOTEBOOK TOUR After setting up your computer as illustrated in the Setup Guide, let us show you around your new Predator computer. Screen view 1 2 3 # Icon Item Description Microphones Internal stereo digital microphones for sound recording. 2 Webcam Web camera for video communication. A light next to the webcam indicates that the webcam is active. 3 Screen Displays computer output.
- Your Predator notebook tour Keyboard view 6 5 4 1 2 3 # Icon Item Description 1 TURBO TURBO key Switches overclocking and fan speed level. 2 Backlit keyboard For entering data into your computer. See "Using the keyboard" on page 18. 3 Touchpad Touch-sensitive pointing device. 4 PredatorSense Launches PredatorSense key application. 5 Power button 6 Allows the computer to stay Ventilation and cool. cooling fan Do not cover or obstruct the openings. Turns the computer on and off.
Your Predator notebook tour - 15 Left view 1 # 2 Icon Item 3 4 5 6 7 Description 1 Allows the computer to stay Ventilation and cool. cooling fan Do not cover or obstruct the openings. 2 DC-in jack 3 Connects to an Ethernet 10/ Ethernet (RJ100/1000Mbps/2.5Gbps45) port based network. 4 USB port with power-off Connects to USB devices. charging 5 HDMI port Supports high-definition digital video connections. 6 Mic-in jack Connects to an external microphone for recording audio.
- Your Predator notebook tour Right view 1 2 3 # 1 Icon Item 4 5 6 Description Battery indicator Indicates the computer’s battery status. Amber when the battery is charging. Blue when fully charged (with the AC adapter plugged in). Power indicator Indicates the computer’s power status. 2 Connects to USB devices with a USB Type-C / USB Type-C connector. Thunderbolt 3 Supports Thunderbolt™ 3 and port displays. 3 Mini DisplayPort Connects to an external display device.
Your Predator notebook tour - 17 Rear view 1 # Icon Item Description Allows the computer to stay Ventilation and cool. cooling fan Do not cover or obstruct the openings. 1 Base view 1 2 3 # Icon Item Description 1 Allows the computer to stay Ventilation and cool. cooling fan Do not cover or obstruct the openings. 2 Battery reset pinhole Simulates removing and reinstalling the battery. Insert a paperclip into the hole and press for four seconds. 3 Speakers Deliver stereo audio output.
- Using the keyboard USING THE KEYBOARD The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows keys and hotkeys. Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock When Num Lock is on, the keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /).
Using the keyboard - 19 Hotkey Icon Function Fn + F6 Display off Keyboard backlight decrease Keyboard backlight increase Fn + F7 Fn + F8 Fn + F9 Fn + F10 Fn + F11 Fn + F12 End Hom e Num Lk Scr Lk Scroll Lock Turns Scroll Lock on or off. Fn + Previous Fn + Next Fn + Fn + Increases the intensity of the keyboard backlight. Numeric Lock Home Play/Pause Fn + Decreases the intensity of the keyboard backlight. Scrolls to the end of a document. Scrolls to the beginning of a document.
- Using the keyboard Windows keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone it returns to the Start screen or to return to the last open app. Application key This key has the same effect as clicking the right mouse button.
Using the Precision Touchpad - 21 USING THE PRECISION TOUCHPAD The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. The Precision Touchpad (PTP) is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using.
- Using the Precision Touchpad Two-finger pinch Zoom in and out of photos, maps and documents with a simple finger-and-thumb gesture. Three-finger press Lightly tap the touchpad with three fingers to open the Search Windows. Three-finger swipe Swipe across the touchpad with three fingers. • Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or swipe downwards to exit Task View.
Using the Precision Touchpad - 23 The precision touchpad includes added technology features that help recognize and prevent unintentional gestures such as accidental taps, gestures, and pointer movement. Note The touchpad is sensitive to finger movement; the lighter the touch, the better the response. Please keep the touchpad and your fingers dry and clean. Changing touchpad settings To change the touchpad settings to suit your personal requirements, please do the following. 1.
- Using the Precision Touchpad a mouse. Or you can adjust the touchpad sensitivity to suit your needs. Scroll down to see more settings.
Recovery - 25 RECOVERY If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 79) do not help, you can recover your computer. This section describes the recovery tools available on your computer. Predator provides Acer Care Center, which allows you to reset your PC, refresh your PC, backup files/data or create a factory default backup.
- Recovery 3. Plug in the USB drive (or a portable external hard drive) and click + to add a drive. Select the USB drive from the drop-down list. 4.
Recovery - 27 folders to be backed up or be excluded. Click Back up now to continue. 5. Follow the process until it completes. 6. Unplug the USB drive (or a portable external hard drive) and label it clearly. Important Write a unique, descriptive label on the backup, such as 'File History Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.
- Recovery Backing up your wireless and LAN drivers Back up your wireless and LAN drivers. You can use these backups to install the wireless and LAN drivers if you install another operating system. 1. From Start, select Care Center then Recovery Management. 2. Select the Backup tab and click Get started for Backup wireless and LAN drivers. Choose a folder to save your drivers and select OK. 3. You will be shown the backup progress on the screen.
Recovery - 29 3. Click Go to Backup and Restore (Windows 7).
- Recovery 4. Click Security and Maintenance in the bottom left of the page and click Recovery.
Recovery - 31 5. Select Create a recovery drive to open the Recovery Drive window. 6. Make sure Back up system files to the recovery drive is selected and click Next.
- Recovery 7. Plug in the USB drive and wait for the PC to detect the USB drive then click Next. 8. Everything on the drive will be deleted. Click Create to continue. 9. You will be shown the backup progress on the screen. 10.Follow the process until it completes. 11.Unplug the USB drive and label it clearly.
Recovery - 33 Important Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember. Note Since the recovery backup requires at least 8 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 16 GB or larger. Restoring your computer Recovery Management allows you to quickly and easily restore your computer back to its default status.
- Recovery 3. Click Get started to Choose an option. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. If you'd like not to restore apps and setting that came with your PC, go to Change settings and turn off the option to not restore preinstalled apps that came with this PC before proceeding the restore progress. Click Confirm to continue.
Recovery - 35 4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue. This will take a while and your PC will restart. 5. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 6. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process. 7.
- Recovery 2. Select the Restore tab and click Get Started to open the Recovery window.
Recovery - 37 3. Click Get started to Choose an option. Select Remove everything to reset your PC back to its factory default. 4. Click Change settings to choose restore settings (Data erasure and Data drives) which best fit your needs. Then click Confirm to continue.
- Recovery 5. Make sure all settings are properly made, click Next to continue. Warning Turn on "Data erasure" will remove all of your personal files and accounts, along with pre-existing drivers that may affect your Windows installation. 6. Click Reset to continue. 7. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 8. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process. 9.
Using a Bluetooth connection - 39 USING A BLUETOOTH CONNECTION Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. Bluetooth-enabled devices include computers, cell phones, tablets, wireless headsets, and keyboards. To use Bluetooth, you must ensure the following: 1. Bluetooth is enabled on both devices. 2. Your devices are "paired" (or connected).
- Using a Bluetooth connection 2. Click on Add Bluetooth or other device then select the device that you want to add. 3. Your computer will automatically start searching for devices, as well as make itself visible to other devices. 4. Select the device you wish to pair from the list of discovered devices. 5. After pairing, if there is a code displaying on the screen, enter that code on the device to proceed the connection.
Using a Bluetooth connection - 41 You can also enter the Bluetooth settings by selecting the Notifications icon in the lower right-hand corner of the screen to open the Notifications pane. From here, you can enable or disable Bluetooth or right-click on Bluetooth > Go to Settings to enter the Bluetooth settings.
- Connecting to the Internet CONNECTING T O T HE INTERNET This chapter includes general information on types of connections, and getting connected to the internet. For detailed information, please refer to Network connections on page 94. Your computer’s built-in network features make it easy for you to connect your computer to the internet.
Connecting to the Internet - 43 Predator notebook computers feature a Flight mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network on/off or control what is shared over the network. To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network’s name and password (if necessary).
- Connecting to the Internet 4. Once you select a wireless network, select Connect. 5. If required, enter the network’s password.
Connecting to the Internet - 45 Connecting with a cable Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you'll be ready to get online. Connecting to a cellular network If your computer has a SIM slot, you can connect to the internet using a cellular phone network.
- PredatorSense PREDATORSENSE PredatorSense allows you to overclock processors and control fan behavior. Multiple profiles allow you to quickly switch between lighting schemes. It also allows you to monitor system performance, synchronize the key function settings for a specific game and launch/uninstall your apps quickly. The PredatorSense main screen The main screen gives you an overview of temperatures.
PredatorSense - 47 PredatorSense and Acer TrueHarmonyTM settings Click the Settings icon to change settings for your Predator system. Enable Discrete GPU mode to let the G-sync support run smoothly on your screen and get a great visual experience in game. You can set LCD Overdrive which boosts the screen response times in 3 millisecond. Turn keyboard backlight off automatically if no action within 30 seconds.
- PredatorSense PredatorSense Mobile App Click the Phone icon and select Get Started to connect your mobile device. Turn on the pairing mode and tick auto pairing mode to make the connection quickly next time. Then, use the PredatorSense mobile app to scan the QR code for the device connection.
PredatorSense - 49 Once connected, you can adjust PredatorSense functions via mobile app directly. Note Support for Android 7 / iOS 9 and above. Note Function varies depending on configuration.
- PredatorSense Boot logo customization Click the Notebook icon then Browse to select your preferred image to customize the boot logo.
PredatorSense - 51 Adjusting the keyboard backlight Select Lighting to see keyboard lighting options. Static lighting The backlight colors of individual keys may be changed: select one or more keys (hold Ctrl and click or drag to select multiple keys), or select a set of keys (such as WASD or arrow keys) from the drop-down list in the topright corner. Select a color from the options below the keyboard.
- PredatorSense Dynamic lighting Select Dynamic to see a set of animated light effects. Each effect provides an animation for the backlight colors, which either repeats a pattern. Creating a Lighting Profile You can create profiles for lighting schemes and switch instantly using the menus on the main page, or in the Lighting page. Select a Profile from the Lighting Profile list. To add a new profile, first adjust the lighting options, then select + New profile. Enter a new name for the profile.
PredatorSense - 53 Overclocking Your computer’s GPU support overclocking. You can change the overclocking level using the menu on the main page, or select the Overclocking tab for more information. Three levels are available: Normal (no overclocking), Fast and Extreme. If the AC adapter is disconnected or if the battery charge is lower than 40%, overclocking options will be disabled.
- PredatorSense Fan control Use the fan control to adjust the fan activity for the CPU and GPU. Activate CoolBoost™ to increase fan speed beyond the normal maximum, enhancing cooling power when the system is under heavy use. Monitoring From Monitoring page, click CPU/GPU or System tab to check processor and system temperature and loading. Data is shown for the last 60 minutes, so you can track your CPU, GPU and system’s status after performing different tasks.
PredatorSense - 55 Game Sync settings Use Game Sync to save the settings for different games.The settings includes the fan behavior, lighting profile, AcerTrueHarmonyTM mode and overclocking levels. The settings will be switched automatically when the game is launched. Select Add Game to create a new game setting on lower right page. Click Browse to select the execution file (.exe) of the game. Then, select the appropriate setting for the functions and click Add to finish.
- PredatorSense App Center App Center is a great way to quickly launch the installed app in your computer. To add the app, select Add App in the lower right page. Click Browse to select the execution file (.exe) of the app and click Add to finish. Then, you can double click the app icon to run the application directly. App Management Use App Management to remove installed apps easily. You can also remove several apps at one time.
Bluelight Shield - 57 BLUELIGHT SHIELD The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for ’Quick Access’ in the Start Menu. From here you can toggle Bluelight Shield on or off, and you can choose from four different modes to fit your needs: No. Item Description 1 Low Reduction Reduces blue light emission from the LED backlit screen by 10% to 25% for basic protection.
Keeping your computer and data safe...
Securing your computer - 59 SECURING YOUR COMPUTER Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks — a security notch and passwords. Using a computer security lock The computer comes with a computer security slot for a security lock. Wrap a computer security lock cable around an immovable object such as a table or handle of a locked drawer.
- Securing your computer password checkpoints on boot-up and resume from Hibernation (if available) for maximum security. Important Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center. Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility.
BIOS utility - 61 BIOS UTILITY The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press F2 while the computer logo is being displayed.
- Power management POWER MANAGEMENT This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of time, the computer stops some or all of these devices in order to conserve energy.
Power management - 63 4. Select Change settings that are currently unavailable. 5. Scroll down and disable Turn on fast startup. 6. Select Save changes.
- Battery pack BATTERY PACK The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned off significantly reduces charge time. The battery will come in handy when you travel or during a power failure.
Battery pack - 65 6. Reconnect the AC adapter and fully charge the battery again. Follow these steps again until the battery has been charged and discharged three times. Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack.
- Battery pack • Store your PC in a cool, dry place. The recommended temperature is 10° C (50° F) to 30° C (86° F). Higher temperatures cause the battery to self-discharge faster. • Excessive recharging decreases the battery life. • Look after your AC adapter and battery. Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level.
Traveling with your computer - 67 TRAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2. Shut down the computer or put it into Sleep or Hibernate mode. 3. Close the display cover. 4. Disconnect the cord from the AC adapter. 5.
- Traveling with your computer Or: You can put the computer in Sleep mode by pressing the Sleep hotkey or by closing the display. When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time. What to bring to meetings If your meeting is relatively short, you probably do not need to bring anything with you other than your computer.
Traveling with your computer - 69 • Pack the computer in a protective case that can prevent the computer from sliding around and cushion it if it should fall. Warning Avoid packing items next to the top cover of the computer. Pressure against the top cover can damage the screen. What to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed Setup Guide.
- Traveling with your computer With a second AC adapter, you can avoid carrying the extra weight to and from home. If you use your computer at home for significant periods of time, you might also want to add an external keyboard, monitor or mouse. Traveling with the computer Important Check with your airline for any special requirements for travelling with Lithium batteries.
Traveling with your computer - 71 • If possible, have the computer inspected by hand. Airport security X-ray machines are safe, but do not put the computer through a metal detector. Traveling internationally Important Check with your airline for any special requirements for travelling with Lithium batteries. When you are moving from country to country. Preparing the computer Prepare the computer as you would normally prepare it for traveling.
- Traveling with your computer compatible with the local AC voltage. Do not use converter kits sold for appliances to power the computer. • If you are using the modem, check if the modem and connector are compatible with the telecommunications system of the country you are traveling in.
Ports and connectors...
- Universal Serial Bus (USB) U N I V E R S A L S E R I A L B U S (USB) The USB port is a high-speed port which allows you to connect USB peripherals, such as a mouse, an external keyboard, additional storage (external hard disks), or any other compatible device. Note Two USB standards are currently available on Predator computers: USB 2.0 (High-speed USB) and USB 3.2 Gen 2 (SuperSpeed USB). USB 2.0 ports on Predator computers have a black tongue in the port, while USB 3.
USB Type-C port - 75 U S B T Y P E -C P O RT A USB Type-C port is a connector that allows you to easily connect USB Type-C peripherals, such as additional storage (e.g. an external drive), or any other compatible device. The Type-C port is reversable; connectors may be inserted with either side up. Note On Predator computers USB Type-C ports support up to USB 3.2 (SuperSpeed USB, 10 Gbps).
- Thunderbolt 3 port THUNDERBOLT 3 P O RT A Thunderbolt 3 port allows you to easily connect devices with a Type-C connector to your computer, such as additional storage (e.g. an external drive), displays, or any other compatible device. Up to six devices, including displays, can be connected in series to a single Thunderbolt port. The Thunderbolt connection uses a USB Type-C port and is compatible with Thunderbolt, USB, DisplayPort and power on USB-C devices.
Video and audio connectors - 77 VIDEO AND AUDIO CONNECTORS Add an external monitor to your computer via a video port. The type of port available depends on your computer’s configuration. Connecting a monitor 1. Check that the computer is powered off and the monitor power switch is turned off. 2. Attach the video cable to the monitor port on the computer. 3. Connect the monitor power cable and plug it into a properly grounded wall outlet. 4. Follow any setup instructions in the monitor's user's guide. 5.
- HDMI HDMI HDMI (High-Definition Multimedia Interface) is a highquality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable. The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality.
Got a question? In this section you will find: • • • • • Frequently asked questions Tips for using Windows 10 Troubleshooting information How to protect yourself while online Where to find Acer service center contact information
- Frequently asked questions FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to the computer (if your computer has a power indicator, it will be off); if there is no power, check the following: • If you are using on the battery, it may be low and unable to power the computer.
Frequently asked questions - 81 • The computer may be in Sleep or Hibernate mode (if there is a power LED, it will flash). Press and release the power button to resume. No audio is heard from the computer. Check the following: • The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and drag the slider to the right to increase the volume. • The volume level may be too low.
- Frequently asked questions Warning Your C: drive will be reformatted and all data will be erased. It is important to back up all data files before using this option. Before performing a restore operation, please check the BIOS settings. 1. If there is a D2D Recovery setting in Main, make sure it is Enabled. 2. Exit the BIOS utility and save changes. The system will reboot. Note To access the BIOS utility, press F2 when you see the Predator logo during boot up.
Frequently asked questions - 83 Before you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).
F r e q u e nt l y a sk 84 - Frequently asked questions Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key or select the Windows Start button on the lower left-hand corner of the screen. Selecting it will open Start where you can launch apps.
Frequently asked questions - 85 Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the Windows Start button and select Settings > Personalization > Lock screen. From here you can: • Select a background image for the lock screen • Turn the Slideshow on or off • Select lock screen apps.
- Frequently asked questions Can I make tiles bigger or smaller? Yes, you can. Right-click on a tile and select Resize. Select a size from the menu that appears. Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type 'Resolution' in the text box to display the results; select Change the resolution of the display. Alternatively, you can also right-click anywhere on the desktop and select Display settings > Display.
Frequently asked questions - 87 8. Select On or Off to activate or deactivate the alarm. Hour Minutes Save Delete Note The alarm will only sound if your computer is awake at the set time. Where are my apps? Move your cursor to the lower left-hand corner of the screen and click search box, start typing the name of the app you would like to open. How do I make an app appear on Start? If you're in all apps list and you want to make an app appear on Start, right-click an app and select Pin to Start.
- Frequently asked questions How do I install apps? You will need to have a Microsoft ID to purchase and download apps from Microsoft Store. I can't find apps like Notepad and Paint! Where are they? Move your cursor to the lower left-hand corner of the screen and click search box. Type the name of the app you would like to open. Alternatively, open all apps list and scroll to ’Windows Accessories’ to see the list of legacy programs.
Frequently asked questions - 89 Where can I get more information? For more information please visit the following pages: • Windows 10 information: www.microsoft.com • Support FAQs: support.acer.
F r eq ue n tl y as k ed qu est io ns 90 - Frequently asked questions Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
Frequently asked questions - 91 Error messages Corrective action Hard disk 0 extended type error Contact your dealer or an authorized service center. I/O parity error Contact your dealer or an authorized service center. Keyboard error or Contact your dealer or an authorized no keyboard service center. connected Keyboard interface error Contact your dealer or an authorized service center.
- Internet and online security INTERNET AND ONLINE SECURITY First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the internet (see Internet security software on page 96). A comprehensive internet security program is offered when you first start your computer. You should activate this protection as soon as possible, certainly before you connect to the internet.
Internet and online security - 93 Dial-up Some computers include a telephone dial-up (‘modem’) connector. This allows you to connect to the internet using your telephone line. With a dial-up connection, you cannot use the modem and the telephone simultaneously on a single phone line. This type of connection is recommended only if you have limited use of the internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g.
- Internet and online security internet while away from home. The socket for a SIM card may be built in to your computer, or may require an external device, such as a USB modem or even an appropriately equipped mobile phone. Note If your computer includes a SIM card slot, you require a compatible SIM card and a contract with a cellular provider. Before using the cellular features, check with your service provider to see if any additional charges will be incurred, especially roaming charges.
Internet and online security - 95 Components of a wireless LAN To set up your Wireless network at home you need to have the following: Access point (router) Access points (routers) are two-way transceivers that broadcast data into the surrounding environment. Access points act as a mediator between wired and wireless network. Most routers have a built-in DSL modem that will allow you access to a high speed DSL internet connection.
- Internet and online security Surf the Net! To surf the internet, you need a program called an internet browser. Microsoft Edge provides an easy and secure web browsing experience. As soon as you have your internet access installed and you are connected, from the Start Menu, click the Microsoft Edge tile or the icon located in the taskbar and take your internet experience to a new level! Acer website To get you started why not visit our website, www.acer.com.
Internet and online security - 97 Staying ahead of cybercriminals Stay ahead of hackers and cybercriminals by understanding the tactics they use to access your private data. Ensure your software is up to date Cybercriminals rely heavily upon software or platform vulnerabilities, as they are the easiest way to sneak malware into a user's device unnoticed, sometimes with little action on the user's part.
- Internet and online security personal information like social security or credit card numbers to someone that you don't know over the phone. Common threats cybercriminals use Now you know a few very common ways cybercriminals try to sneak onto your device or trick you into providing private information to them directly. Here are a few of the types of malware they like to deploy once they've got into a device and what to do if you're ever infected.
Internet and online security - 99 device is entirely under the control of the person who created the botnet. Most people who are infected with botnets aren't even aware that their computer's security has become compromised! What to do if you're infected: If you're infected you probably don't realize it as bots are notoriously quiet. Your Internet Service Provider might send you a notification alerting you that they found a threat on your network and that you need to remove the bot.
- Internet and online security programmed to "listen in" on transmissions, intercept data that is specifically targeted as valuable, and capture the data, such as your login credentials and passwords. Use a virtual private network (VPN) to ensure your privacy and anonymity are protected when you use public Wi-Fi. VPN services can encrypt all the data that you send and receive while using a public Wi-Fi hotspot, securing your information from hackers and other users of the same connection.
Internet and online security - 101 programs do not work correctly, your computer may be infected by malicious software. However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.
