Acer Altos R520 Series User’s Guide
Copyright © 2006 Acer Incorporated All Rights Reserved. Acer Altos R520 Series User’s Guide Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications.
iii Notices FCC notice Class A equipment This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
iv Caution! Changes or modifications not expressly approved by the manufacturer could void the user’s authority, which is granted by the Federal Communications Commission, to operate this server. Use conditions This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
v Important safety instructions Read these instructions carefully. Save these instructions for future reference. 1 Follow all warnings and instructions marked on the product. 2 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 3 Do not use this product near water. 4 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
vi d If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. e If the product has been dropped or the chassis has been damaged f If the product exhibits a distinct change in performance, indicating a need for service.
iii iii iv v 1 System tour 1 System features Performance External and internal structure Front bezel Front panel Rear panel Internal components System boards Mainboard Backplane board Mid-plane board Control panel System LED indicators Control panel LED indicators Hot-plug HDD LED indicators System jumpers 2 System setup Setting up the system Pre-installation requirements Connecting peripherals Turning on the system Power-on problems Configuring the system OS Turning off the system 3 System upgrade Ins
viii Removing the CPU air dam Removing and installing the power distribution board cover Configuring the storage devices Removing and installing a hard disk drive Removing and installing a slim-line optical drive Removing and installing a PCI riser assembly Removing and installing a PCI card Upgrading the CPU CPU upgrading guidelines Upgrading the system memory Memory module installation guidelines Memory module population guidelines Memory configuration overview Installing and removing a power supply modul
ix Hardware diagnostic testing Verifying proper operation of key system lights Specific problems and corrective actions Error beep codes BIOS POST error beep codes ARMC/3 module error beep codes Diagnostic POST code LEDs 131 131 132 139 139 141 142 Appendix A: Acer Altos R520 rack installation guide 149 Setting up the system rack System rack installation Vertical mounting hole pattern Installing the system into the rack 151 153 154 155 Appendix B: RAID configuration Configuring integrated SAS RAID Con
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1 System tour
The Acer Altos R520 is a 1U dual-core Intel Xeonbased server equipped with numerous high performance features designed to provide easy server set up, remote management, highly reliable shared storage, and handle more demanding database or high transaction applications. This chapter provides a brief overview of the system hardware, including illustrations with component identification.
3 System features Listed below are the key features of the Acer Altos R520 server.
4 1 System tour • For SATA models, the embedded SATA controller support - Passive mid-plane board - Six onboard SATA connectors - Up to six hot-plug 2.5” SATA hard disk drives - Intel Embedded Server RAID Technology capable of SATA software RAID levels: • • RAID 0 • RAID 10 • RAID 1 • RAID 5 (optional) For SAS models, the embedded SAS controller support - Active mid-plane board - Up to eight hot-plug 2.
5 Networking • Intel ESB2 I/O controller • Intel 82563EB Gigabit controller with dual ports • Supports Intel I/O Acceleration Technology PCI I/O • Low profile riser slot • • One x8 PCI Express slot Full height riser slot • One x8 PCI Express slot • One 64-bits/133 MHz PCI-X slot (optional) Graphic interface • ATI® ES1000 video controller with 16MB DDR SDRAM Server management • • BMC (Baseboard Management Controller) • IPMI (Intelligent Platform Management Interface) 2.
6 • 1 System tour Rear • PS/2 keyboard port • PS/2 mouse port • Serial B port (RJ-45) • Two Gigabit (10/100/1000 Mbps) LAN ports (RJ-45) • Server management port (10/100 Mbps) (RJ-45)2 • VGA/monitor port • Two USB 2.0 ports Operating system and software • Operating system options • Microsoft® Windows® Server 2003, x64 edition • Microsoft Windows Server 2003 • Novell Netware 6.5 • Red Hat Enterprise Linux 4.0 • Red Hat Enterprise Linux 4.0, EM64T • SUSE® Linux Enterprise Server 9.
7 External and internal structure Front bezel The front bezel provides an interface for system management via status LED indicators. The light pipes on the backside of the front bezel allow the system status LEDs to be monitored when the front bezel is closed. Separate front bezels are available to support systems that use a mini control panel or standard control panel.
8 1 System tour Front panel Item Component Item Component A Rack handles D Dual-purpose bay* B Slim-line optical drive bay E 2.5” hot-plug HDD bays C Mini control panel bay * The Acer Altos R520 dual-purpose bay supports either the standard control panel or two 2.5” hot-plug HDD drives.
9 Rear panel Item Component Item Component A PS2 mouse port G, H USB 2.0 ports B Low profile PCI expansion slot I VGA/monitor port C Full height PCI expansion slot J, K Gigabit LAN ports (10/100/ 1000 Mbps) D Power supply module1 L DB9 serial port A E Power supply module bay filler panel M PS2 keyboard port F Server management port (10/ 100 Mbps) (RJ-45) cover 2 1 The system power can be configured to support redundant (1+1) and non-redundant (1+0) configuration.
10 1 System tour Internal components Item Component Item Component A Power distribution board G Memory modules B Power distribution board cover H CPU air duct C Power supply module 1 I System fan modules D Power supply module bay 2 (filler panel shown) J Mid-plane board (active mid-plane shown) E Riser card assembly K Bridge board F Mainboard
11 System boards Mainboard The mainboard becomes accessible once you open the system. It should look like the figure shown below.
12 1 System tour Item Description Item Description C Diagnostic POST code indicators Y Dual port USB 2.
13 Backplane board SAS/SATA backplane board The backplane board installed on the rear side of the hot-plug drive bay provides support for both SAS and SATA hard drives.
14 1 System tour Rear view Item Description Item Description A Control panel connector D Mid-plane connectors B USB connector E Backplane power connector C IDE connector
15 Mid-plane board The mid-plane boad serves as the primary interface between the mainboard, backplane, and control panel. It is used to determine the desired hard drive interface for the system. There are two mid-planes available for this system: an active mid-plane board and a passive midplane board. Active mid-plane board (SAS model) The active mid-plane board is used to provide SAS support. It has an integrated LSI 1068 SAS controller that provides support for up to eight hot-plug SAS HDDs.
16 1 System tour Item Description Item Description E Fan 6 power connector K Fan 3 power connector F RAID cache slot Passive mid-plane board (SATA model) The passive mid-plane board is used to provide SATA support for the onboard SATA controller and six SATA ports. The mid-plane also supports up to six hot-plug SATA HDDs and software RAID levels 0, 1, and 10. With the installation of an optional SATA software RAID activation key can support software RAID level 5.
17 Control panel The Acer Altos R520 server supports either the mini control panel, providing basic functionality, or the standard control panel, which adds additional server management features. Both control panels utilize a combination of control buttons, status LED indicators, along with I/O ports, to centralize system control, monitoring, and accessibility. Mini control panel A B C G F D E TP02215 Item Component Item Component A USB 2.
18 1 System tour Standard control panel (optional) AB C D E F G H I L K J TP02213 Item Component Item Component A LAN 2 activity indicator G System ID indicator B LAN 1 activity indicator H System ID button C Power/sleep button I Reset button D Power/sleep indicator J USB 2.
19 Control panel button function overview The following table list and describe the function of the control buttons available on the control panel. Control button Function NMI button Puts the server in a halt-state for diagnostic purposes and allows you to issue a non-maskable interrupt. After using the interrupt, a memory download can be performed to determine the cause of the problem. Reset button Reboots and initializes the system. Power/sleep button Toggles the system power on and off.
20 1 System tour System LED indicators This section describes the different LED indicators located on • Mainboard • Control panel • Hot-plug HDD carrier • LAN port • Hot-plug power supply module
21 Mainboard diagnostic LED indicators Item Description A Diagnostic POST code indicators Color State Description During the system boot process, BIOS executes a number of platform configuration processes, each of which is assigned a specific hex POST code number. As each configuration routine is started, BIOS will display the given POST code to the POST Code Diagnostic LEDs found on the rear of the mainboard.
22 1 System tour Item Description Color State Description B System ID indicator Blue On The system ID buton on the control panel is activated Off System identification is disabled Blink Appropriate hex IPMI “Chassis Identify” value has been issued Green/ Amber Altern ating blink Pre DC power on - 30-35 second BMC initialization when AC power is applied to the system Green On System booted and ready or normal operation Blink System degraded • Unable to use all of the installed memory
23 Item Description Color State Description System status indicator (cont.
24 1 System tour Control panel LED indicators The following table list and describe the LED indicators available on the mini or optional standard control panel.
25 Hot-plug HDD LED indicators There are two status LED indicators mounted for each hot-plug HDD carrier. The table below list the possible drive states.
26 1 System tour Hot-plug power supply module LED indicator The table below list and describe the bi-color LED indicator located on the power supply module. Indicator Color Status Off Green Amber State Description No AC power to the power supply On System has power applied to it Blink AC power cord is plugged into an active AC power source On • No AC power • Power supply critical event (i.e, failure, fuse blown, fan failed, etc.) causing shutdown Blink Power supply displays warning event (i.
27 System jumpers Jumper name Settings Function J1D2 1-2 (default) Password enabled Password clear 2-3 Password disabled/cleared J1D3 1-2 (default) BIOS clear CMOS Clear CMOS 2-3 Forced CMOS clear J3H1 BIOS select 1-2 2-3 (default) Force lower bank Normal operation J1D1 BMC force update mode 1-2 (default) 2-3 BMC force update disabled BMC force update enabled J8A3 1-2 DCD (Data Carrier Detect) to DTR (Data Terminal Ready) signal 3-4 (default) DSR (Data Set Ready) to DTR signal Se
28 1 System tour
2 System setup
This chapter gives you instructions on how to set up the system. Procedures on how to connect peripherals are also explained.
31 Setting up the system Pre-installation requirements Selecting a site Before unpacking and installing the system, select a suitable site for the system for maximum efficiency.
32 2 System setup Connecting peripherals Caution! The server operates on 100-127/200-240 VAC only. Do not connect the system to an incorrect voltage source. Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system. Note: Consult the operating system manual for information on how to configure the network setup.
33 Turning on the system After making sure that you have properly set up the system and connected all the required cables, you can now power on the system. Note: After plugging in the AC power cord, allow system to warm up for 30 seconds or until the status/fault indicator on the control panel stops blinking before turning on the system. Refer to “Control panel” on page 17 for the location of the status/ fault indicator.
34 2 System setup Power-on problems If the system does not boot after you have applied power, check the following factors that might have caused the boot failure. • The external power cord may be loosely connected. Check the power cord connection from the power source to the power supply module AC input connector on the rear panel. Make sure that the power cord is properly connected to the power source and to the AC input connector. • No power comes from the grounded power outlet.
35 Configuring the system OS The Acer Altos R520 server comes with Acer EasyBUILDTM that allows you to conveniently install your choice of operating system. To start using EasyBUILD, follow the steps below. 1 Locate the EasyBUILD DVD included in the system package. 2 With the system turned on, gently press the optical drive’s Stop/ Eject button. 3 When the disc tray slides open, insert the EasyBUILD DVD with the label or title side of the disc facing upward.
36 2 System setup Turning off the system There are two ways to turn off the server. These include: • Software power off If you are using a Windows OS on your server, you can turn off the server by clicking the Start button, point to Shut Down..., select Shut down from the drop-down window then click on OK. You can then turn off all peripherals connected to your server. If you are using another OS, refer to the OS documentation for instructions on how to shut down the OS.
3 System upgrade
This chapter discusses the precautionary measures and installation procedures you need to know to upgrade the system.
39 Installation precautions Before you install any server component, we recommend that you read the following sections. These sections contain important ESD precautions along with pre-installation and post-installation instructions. ESD precautions Electrostatic discharge (ESD) can damage the processor, disk drives, expansion boards, motherboard, memory modules and other server components.
40 3 System upgrade Warning! Failure to properly turn off the server before you start installing components may cause serious damage. Do not attempt the procedures described in the following sections unless you are a qualified service technician. Post-installation instructions Perform the steps below after installing a server component. 1 See to it that all components are installed according to the described step-by-step instructions.
41 Opening the server Caution! Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the “Preinstallation instructions” on page 39. You need to open the server before you can install additional components. The front bezel and top cover are removable to allow access to the system’s internal components. Refer to the following sections for instructions.
42 3 System upgrade To install the front bezel: 1 Line up the center notch on both ends of the bezel with the center guide on the rack handles. 2 Slide the front bezel onto the chassis until it clicks into place.
43 Removing and installing the top cover To remove the top cover: 1 Observe the ESD precautions and pre-installation instructions described on page 39. 2 Remove the screw located on the top cover (A). 3 Press and hold the blue release button (B), then slide the cover toward the back of the chassis until the cover disengage with the slots on the chassis (C). 4 Lift the top cover away from the server and put it aside for reinstallation later.
44 3 System upgrade To install the top cover: 1 Observe the ESD precautions and pre-installation instructions described on page 39. 2 Place the top cover on the chassis so that the tabs on the cover align with the slots on the chassis . 3 Slide the top cover toward the front of the chassis until it is fully closed (A). 4 Replace the screw on the top cover (B).
45 Removing and installing the CPU air duct Caution! Always operate your server with the CPU air duct installed to ensure reliable and continued operation.
46 3 System upgrade To install the CPU air duct: 1 Observe the ESD precautions and pre-installation instructions described on page 39. 2 Place the CPU air duct over the two processor sockets. The front edge of the air duct should touch the front fan module and the top of the installed air duct should be flush with the top of the PCI riser assembly. Caution! Do not pinch or unplug cables that may be near or under the air duct. 3 Observe the post-installation instructions described on page 40.
47 Removing the CPU air dam To remove the CPU air dam: Important: Do not remove the CPU air dam from the CPU air duct except when installing a second CPU to the system. The air dam ensures proper air flow when a single CPU is installed to the system. Do not remove the memory air deflector. 1 Observe the ESD precautions and pre-installation instructions described on page 39. 2 Turn the CPU air duct over. 3 Remove the air dam by sliding slotted holes off duct pins.
48 3 System upgrade Removing and installing the power distribution board cover To remove the power distribution board cover: You will need to remove the power distribution board cover to perform the following procedures: • Removing and installing the RAID activation key and RAID cache • Removing and installing a RAID BBU 1 Observe the ESD precautions and pre-installation instructions described on page 39. 2 Loosen the thumbscrew that secures the cover to the chassis (A).
49 To install the power distribution board cover: 1 Observe the ESD precautions and pre-installation instructions described on page 39. 2 Lower the power distribution board cover to the chassis (A). 3 Tighten the thumbscrew to secure the cover to the chassis (B). B A TP02229 4 Observe the post-installation instructions described on page 40.
50 3 System upgrade Configuring the storage devices The system supports 2.5-inch storage devices. It accommodates slimline optical drives and depending on system model, can support up to six 2.5-inch hot-plug SATA hard disk drives or eight hot-plug SAS hard disk drives. Caution! To maintain proper system cooling, filler panels must be installed if a device is not replaced. Removing and installing a hard disk drive Note: Use only Acer-qualified SAS or SATA HDDs.
51 To remove a HDD: 1 Observe the ESD precautions described on page 39. 2 If you are removing a failed HDD, determine which drive has failed by checking the drive status LEDs. 3 Press the green HDD carrier latch to open the drive (A). 4 Pull out the lever and slide the carrier from the chassis (B). B A 5 Place the HDD carrier on a clean, static-free work surface.
52 3 System upgrade To install a HDD: Note: To puchase a HDD carrier, contact your local Acer representative. 1 Perform steps 1 to 4 listed on the “To remove a HDD” section on page 51. 2 Remove the four screws that secure the air baffle to the HDD carrier (A). 3 Remove the air baffle from the HDD carrier (B). 4 Save the air baffle and screws for later use. 5 Remove the HDD from its protective packaging.
53 8 When the lever begins to close by itself, push on it to lock the drive assembly into place (B). A B Removing and installing a slim-line optical drive Note: The slim-line optical drive is not hot-pluggable. Before removing or replacing the drive, you must first power down the server, unplug the AC power cord from the system, and turn off all peripherals devices connected to the server.
54 2 3 System upgrade Press the blue release lever to unlock the optical drive tray (A) and slide the optical drive tray out through the front of the server (B). A B TP02261 3 If no device will be installed in the drive bay, install the filler panel in the drive bay. If installing a new optical drive, see succeeding section. To install a slim-line optical drive: 1 Observe the ESD precautions and pre-installation instructions described on page 39. 2 If necessary, remove the old optical drive.
55 5 Install the plastic guide on the rear of the optical device, then secure it with the two screws that came with the optical drive kit. TP02233 6 Slide the optical drive tray into the front opening in the server. Make sure the back end of the plastic guide plugs into the matching connector on the backplane board. 7 Verify that the blue release lever on the tray locks into place. 8 Observe the post-installation instructions described on page 40.
56 3 System upgrade Removing and installing a PCI riser assembly Note: The PCI riser assembly includes an intrusion switch that engages the system cover. The intrusion switch is provided to allow server management software to monitor removal of the top cover from the server. Caution! The PCI riser assembly must be installed to maintain proper airflow inside the server. This section explains how to access the PCI riser assembly and remove and install PCI cards.
57 5 Lift the riser assembly from the chassis. TP02236 6 Place the riser assembly on a clean, static-free work surface. 7 If you need to replace PCI cards. See “Removing and installing a PCI card” on page 58. 8 Observe the post-installation instructions described on page 40.
58 3 System upgrade To install the PCI riser assembly: 1 Observe the ESD precautions and pre-installation instructions described on page 39. 2 Lower the PCI riser assembly (A), aligning the four hooks on the back edge of the riser assembly with the matching slots on the rear of the chassis (B). 3 Press down on the assembly until the four hooks on the rear of the riser assembly engage the chassis rear panel slots. The riser cards will seat into the matching sockets on the mainboard.
59 5 When removing a full height PCI card, open the full length PCI card retention clip on the front of the riser assembly by rotating it 90 degrees outward. Note: The install sequence for low profile PCI cards on the opposite side of the riser assembly is the same. 6 Pull up the card to remove it, then store the card in an antistatic protective wrapper. A B TP02241 7 Observe the post-installation instructions described on page 40.
60 3 System upgrade 5 When installing a full height PCI card, open the full length PCI card retention clip on the front of the riser assembly by rotating it 90 degrees outward (B). 6 Remove the filler panel, if installed. 7 Insert the PCI card into the selected slot (C). Make sure the card is properly seated. B A C TP02240 8 Close both retention clips. 9 Observe the post-installation instructions described on page 40.
61 Upgrading the CPU The server supports two dual-core or quad-core Intel Xeon processors 5000 sequence with system bus speeds of 667 MHz, 1066 MHz or 1333 MHz, and core frequencies starting at 1.6 GHz. CPU upgrading guidelines When installing CPUs the following rules must be observed: • Use only Acer-qualified CPUs. • Each CPU socket include a CPU and heat sink. • When two CPUs are installed, both should have identical revision, core voltage, and bus/core speed values.
62 3 System upgrade 5 Push the socket retainer lever handle down and away from the socket to release it (A), then pull the lever to a fully open, upright position (B). 6 Push the rear tab with your finger tip to bring the front end of the load plate up slightly (A). 7 Lift the load plate (B). 8 Remove the CPU from its protective packaging. 9 Position the CPU over the socket (A), making sure the CPU cutouts match the socket notches, then insert the CPU into the socket (B).
63 10 Remove the protective socket cover by grasping the socket cover tab (A) and pulling it away from the load plate (B). 11 Store the protective socket cover for future use. 12 Close the load plate (A), then press the retainer lever down to lock the load plate in place (B, C).
64 3 System upgrade 13 If the heat sink does not have thermal grease on the bottom, apply thermal grease to the heat sink base. 14 Install the heatsink and fan Caution! The heat sink has a thermal interface material (TIM) on the underside. Use caution so that you do not damage the TIM. (1) If a protective film is installed on the TIM, remove it. (2) Set the heat sink over the processor, aligning the four captive screws with the four screw posts surrounding the processor.
65 To remove a CPU: If you are replacing a CPU on the system, the heat sink must first be removed. Important: Before removing a CPU from the mainboard, make sure to create a backup file of all important data. 1 Observe the ESD precautions and pre-installation instructions described on page 39. Warning! The heat sink becomes very hot when the system is on. NEVER touch the assembly with any metal or with your hands. 2 Remove the CPU air duct.
66 3 System upgrade (3) Lift the heat sink from the processor. Caution! If it does not pull up easily, twist the heat sink again. Do not force the heat sink from the processor. Doing so could damage the processor. (4) Place the heat sink upside down on a flat surface. Note: Wipe off the thermal grease from both the heat sink and processor using an alcohol pad. 5 Pull the CPU socket retainer lever handle down and away from the socket to release it. 6 Lift the load plate.
67 Upgrading the system memory Acer Altos R520 server supports eight DDR2 fully buffered DIMM slots with four FBDIMM memory channels. Each channel can support up to 2 dual ranked DDR2 FBDIMMs. The memory channels are organized in to two branches for support of mirrored memory configuration. Up to 8 FBDIMMs or a maximum memory size of 32 GB physical memory in standard non-mirrored mode and 16 GB physical memory in a mirrored configuration are supported by the server.
68 3 System upgrade Memory module installation guidelines The following rules apply when installing fully-buffered memory modules to the server: • The system must have a minimum of one 512 MB FBDIMMs installed. When installing additional memory, refer to the tables on “Memory module population order” on page 69 for proper population order. • Use only DDR2 FBDIMMs. Other DIMMs will not fit into the socket. Attempts to force a non-DDR2 FBDIMM into a socket will damage or the slot or the FBDIMM.
69 Memory module population order The tables below list the suggested DDR2 FBDIMM module population for standard, mirrored or sparing configuration.
70 3 System upgrade Sparing configuration Branch 0 Channel A DIMM A1 DIMM A2 Total Memory Branch 1 Channel B DIMM B1 DIMM B2 Channel C DIMM C1 DIMM C2 Channel D DIMM D1 DIMM D2 512 MB 512 MB (Sparing) 512 MB 512 MB (Sparing) 512 MB 512 MB (Sparing) 512 MB 512 MB (Sparing) 512 MB 512 MB (Sparing) 512 MB 512 MB (Sparing) 512 MB 512 MB (Sparing) 1 GB 1 GB (Sparing) 1 GB 1 GB (Sparing) 1 GB 1 GB (Sparing) 1 GB 1 GB (Sparing) 1 GB 1 GB (Sparing) 1 GB 1 GB (Sparing) 1 GB 1 GB (Sparing) 2 G
71 Standard memory configuration The system is capable of supporting a minimum of only one FBDIMM installed on the DIMM A1 slot. However, for system performance reasons, we recommend that at least two memory modules must be installed per branch. The modules must cover the same slot position on both channels and FBDIMM pairs must be identical with respect to size, speed, and organization. FBDIMMs that cover adjacent slot positions do not need to be identical.
72 3 System upgrade To upgrade to a four FBDIMM mirrored memory configuration, four additional FBDIMMs must be added to the system. All four memory modules in the second set must be identical to the first with the exception of speed. The memory controller hub (MCH) will adjust to the low-speed FBDIMM memory. Note: After upgrading system memory to this feature, the memory RAS setting in the BIOS setup must be set to Mirroring configuration.
73 • • The following FBDIMM slots must be identical in organization, size and speed. • DIMM slots A1 and B1 • DIMM slots C1 and D1 • DIMM slots A2 and B2 • DIMM slots C2 and D2 The following DIMM slots need not be identical in organization, size and speed. • DIMM slots A1 and A2 • DIMM slots C1 and C2 • DIMM slots B1 and B2 • DIMM slots D1 and D2 • Sparing should be enabled in the BIOS setup utility • BIOS will configure rank sparing mode.
74 3 System upgrade 4 Open the clips on the DIMM slot(s) (A). 5 Align (B) then insert the FBDIMM into the socket (C). 6 Press the holding clips inward to lock the FBDIMM in place (D). Note: The DIMM slot is slotted to ensure proper installation. If you insert a FBDIMM but it does not fit easily into the socket, you may have inserted it incorrectly. Reverse the orientation of the FBDIMM and insert it again. 7 Observe the post-installation instructions described on page 40.
75 Caution! Use extreme care when removing DIMMs. Too much pressure can damage the connector. Apply only enough pressure on the plastic levers to release the DIMM. 1 Observe the ESD precautions and pre-installation instructions described on page 39. 2 Press the holding clips on both sides of the DIMM slot outward to release the DIMM (A). 3 Gently pull the DIMM upward to remove it from the DIMM slot (B). 4 Observe the post-installation instructions described on page 40.
76 3 System upgrade Installing and removing a power supply module The server has two power supply module bays on the rear panel that accept hot-plug power supply modules. The system ships out with only a single power supply module installed. You have the option to purchase an extra power supply module to provide the system with a redundant power source. A redundant power configuration enables a fully-configured system to continue running even if one power supply module fails.
77 To install a second power supply module: 1 Remove the top cover. Perform the instructions described in “To remove the top cover” section on page 43. 2 If a filler panel is installed, use the finger hole to remove the filler panel out of the bay (A). TP02242 3 Insert the power supply module into the right bay, labeled power supply bay 2, until it locks into place. TP02243 4 Verify that the LED on the power supply are functioning.
78 3 System upgrade To remove a power supply module: Caution! Power supply hot-plug operations should be performed only if a failure occurs in the power supply. 1 If there are more than one power supply modules installed, determine which power supply module has failed. Refer to the “Hot-plug power supply module LED indicator” on page 26 for more information. 2 Remove the AC power cord from the power supply being replaced.
79 Removing and installing an ARMC/3 module The optional ARMC/3 module provides server management firmware and functionality to the system. To remove an ARMC/3 module: 1 Observe the ESD precautions and pre-installation instructions described on page 39. 2 Remove the CPU air duct. Perform the instructions described in “To remove the CPU air duct” section on page 45. 3 4 Remove the NIC module. a Pull up the module to remove it from the connector.
80 3 System upgrade 5 Pull up the module to remove it from the connector (B). 6 Observe the post-installation instructions described on page 40. To install an ARMC/3 module: Note: Prior to installing the ARMC/3 module module, you must remove the server management port cover module cover on the rear of the server. 1 Observe the ESD precautions and pre-installation instructions described on page 39. 2 Remove the CPU air duct.
81 4 Attach the module to the ARMC/3 module connector on the mainboard and snap the standoff into the matching hole on the mainboard (B). 5 Install the NIC module. 6 a Install the three standoffs to the mainboard. b Attach the module to the NIC module connector on the mainboard and matching standoff holes. Observe the post-installation instructions described on page 40.
82 3 System upgrade Installing and removing the SAS hardware RAID components The system supports SAS hardware RAID through the active mid-plane and backplane board. The server platform supports SAS hardware RAID 0, 1, 5, 6 (when available), 10, and 50 levels. Functionality for SAS hardware RAID is enabled by using the following components: • RAID activation key and RAID cache The RAID activation key works in conjunction with the RAID cache to provide hardware RAID.
83 6 Open the clips on the slot (B). 7 Align then insert the RAID cache into the slot (C). A B C B AF000904 8 Press the holding clips inward to lock the RAID cache in place. 9 Observe the post-installation instructions described on page 40. To remove the RAID activation key and RAID cache: 1 Observe the ESD precautions and pre-installation instructions described on page 39. 2 Remove the power distribution board cover.
84 6 3 System upgrade Gently pull the RAID cache upward to remove it from the slot (C). A B B C AF000905 7 Close the clips. 8 Store the RAID activation key and RAID cache in an anti-static bag. 9 Observe the post-installation instructions described on page 40. Installing and removing the RAID BBU To install the RAID BBU: 1 Observe the ESD precautions and pre-installation instructions described on page 39. 2 Remove the power distribution board cover.
85 4 Close and latch the BBU case lid. 5 Align the two hooks on the underside of the RAID BBU with the matching chassis tabs, then slide toward the power supply to lock into place (C). 6 Connect the power cable to the rear of the BBU and the RAID BBU connector on the active mid-plane board (D). D C A B TP02257 7 Observe the post-installation instructions described on page 40. To remove the RAID BBU: 1 Observe the ESD precautions and pre-installation instructions described on page 39.
86 4 3 System upgrade Slide the RAID BBU forward and lift from the chassis (B). A B TP02258 5 Store the RAID BBU in an antistatic protective wrapper. 6 Observe the post-installation instructions described on page 40.
87 Installing and removing the SATA software RAID activation key The system supports SATA software RAID 5 through the installation of a RAID activation key on the mainboard. To install the RAID activation key: 1 Observe the ESD precautions and pre-installation instructions described on page 39. 2 Remove the power distribution board cover. Perform the instructions described in “To remove a power distribution module cover” section on page 48.
88 3 System upgrade To remove the RAID activation key: 1 Observe the ESD precautions and pre-installation instructions described on page 39. 2 Remove the power distribution board cover. Perform the instructions described in “To remove a power distribution module cover” section on page 48. 3 Tightly squeeze the two ends of the RAID activation key to create a small gap at the lock points on the front and rear of the key (A).
4 BIOS setup
This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.
91 BIOS setup BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, there is no need to run this utility. The BIOS setup utility stores basic settings for your server.
92 4 BIOS setup Entering BIOS setup Power on the server to start the system POST process. During bootup, press F2 to enter the BIOS setup screen. Note: You must press F2 while the system is booting. This key does not work during any other time. There are several tabs on the setup screen corresponding to the eight primary BIOS menus.
93 • Press F1 for General Help on using the BIOS setup. • Press F9 to load the default configuration. • Press F10 to save changes and close the BIOS setup. • Press Esc to close the BIOS setup. In the descriptive table following each of the screen illustrations, settings in boldface are the default and suggested parameter settings.
94 4 BIOS setup Using the BIOS menus Main The Main menu displays basic and important information about the system. These information are necessary for troubleshooting and may be required when asking for technical support. These entries are for your reference only and are not user-configurable. The System Date and System Time parameters lets you define the sytem’s time and date settings. The real-time clock keeps the system date and time.
95 Parameter Description Processor Specification of the processor currently installed in the server. Total Memory Indicates the size of the system memory. Quiet Boot When Enabled, the BIOS splash screen is displayed during startup. Option Enabled Disabled When Disabled, the diagnostic messages are displayed during startup. POST Error Pause If Enabled, the system will pause if an error is found during POST. System Date Sets the date following the month-day-year format.
96 4 BIOS setup Advanced The Advanced menu contains parameter values that define how the system behaves on startup. Warning! Be cautious in setting parameter values in the Advanced menu as any incorrect value may cause the system to malfunction. Press Enter to enter the submenu screen of the parameters shown in the screen below.
97 Processor The Processor submenu displays CPU settings such as type, actual speed, cache size and other CPU related settings. Parameter Description Option Core Frequency Indicates the processor clock speed. System Bus Frequency Indicates the processor front side bus speed. Hyper Threading Technology Enables or disables the Hyper-Threading Technology function of the processor.
98 4 BIOS setup Parameter Description Option Virtualization Technology Enables or disables the system to run multiple operating systems and applications in different partition. Disabled Enabled Execute Disable Bit When Enabled, the processor disables code execution when a worm attempts to insert a code in the buffer preventing damage and worm propagation. Enabled Disabled When Disabled, the processor forces the Execute Disable Bit feature flag to always return to 0.
99 Processor # Information The screen below appears when you select the Processor #1 or 2 Information menu.
100 4 BIOS setup Memory The Memory submenu displays the total amount of memory installed, the number of memory modules installed, and the current memory configuration. Parameter Description Total Memory Indicates the total amount of onboard memory. The memory size is automatically detected by BIOS during the POST. If you install additional mamory, the system automatically adjusts this parameter to display the new memory size.
101 Parameter Description Configure Memory RAS and Performance Press Enter to access the Configure Memory RAS and Performance submenu. DIMM information Indicates the DIMM and DIMM slot status. Configure Memory RAS and Performance The screen below appears when you select the Configure Memory RAS and Performance menu. This submenu allows you to view memory configuration details and configure the memory modules in the server.
102 4 BIOS setup Parameter Description Option Memory MIrroring Possible Indicates whether a mirrored configuration is possible with the current installed memory. If No is displayed, you may need to install more memory to meet the requirements of the selected configuration. Yes No Memory Sparing Possible Indicates whether a sparing configuration is possible with the current installed memory.
103 ATA Controller The ATA Controller submenu lets you define the parameter settings related to the hard disk(s). Parameter Description Option Onboard PATA Controller Enables or disables the integrated parallel ATA controller. Enabled Onboard SATA Controller Enables or disables the integrated Serial ATA controller. Enabled SATA Mode When set to Enhanced, it will enable all SATA connectors as individual connectors.
104 4 BIOS setup Parameter Description Option AHCI Mode Enables or disables access to all six SATA connectors via the AHCI (Advanced Host Controller Interface) Option ROM. AHCI is an interface specification that allows the storage driver to enable advanced SATA features such as Native Command Queuing and hot plug. Disabled Enabled Note: Requires an AHCI aware OS. Configure SATA as RAID Enables or disables the software RAID technology Option ROM within the ESB2-E controller.
105 Mass Storage The Mass Storage submenu displays the status of the mass storage controller. Parameter Description Option SAS Controller Enables or disables the SAS controller. Enabled Disabled SAS Option ROM If enabled, initializes the the embedded SAS device Option ROM. Enabled Configure SAS as SW RAID Enables or disables the Embedded Server RAID Technology on the SAS connectors. Disabled ROMB setup Indicates if integrated RAID is enabled or not.
106 4 BIOS setup Serial Port The Serial Port submenu lets you define the parameter settings for the system’s serial port. Parameter Description Option Serial A Enable Enables or disables the onboard serial A port. Enabled Disabled Address Set the base I/O address for the serial A port. 3F8 2F8 2E8 3E8 IRQ Serial B Enable Set the interrupt request line for the serial A port. 4 Enables or disables the onboard serial B port.
107 Parameter Description Option Address Set the base I/O address for the serial B port. 2F8 3E8 2E8 3F8 IRQ Set the interrupt request line for the serial B port. 3 4 USB Confguration The USB Configuration submenu allows you specify settings for USB devices. Parameter Description Option USB Controller Enables or disables the USB controller. If disabled, all the USB controllers will be turned off and inaccessible to the OS.
108 4 BIOS setup Parameter Description Option Legacy USB Support Enables or disables the support for legacy USB devices. Enabled Disabled Auto Port 60/64 Emulation Enables or disables the I/O port 60/64h emulation support. This parameter is enabled for complete USB keyboard legacy support for nonUSB aware OS. Enabled Disabled Device Reset Timeout Select the number of seconds POST waits for the USB mass storage device after the start unit command.
109 PCI The PCI submenu lets you specify settings that are related to the onboard controllers. enable or disable the ROM scan of a device installed in the selected PCI slot. It also enables or disables posting of a 16-bit legacy ROM from the plug-in fiber channel card. Parameter Description Option PCI Memory Mapped IO Space This selects the amount of memory that is reserved for PCI address space below 4GB for PCI devices. 2.50 GB 2.75 GB 3.00 GB 3.25 GB 3.
110 4 BIOS setup Parameter Description Option Onboard NIC ROM Enables or disables both channels of the embedded LAN. Note: If disabled, NIC1 and NIC2 cannot be used to boot the system. Enabled Disabled NIC 1 or 2 MAC Address Indicates the media access control of the system’s LAN controller. I/O Acceleration Technology Enables or disables the onboard LAN’s I/O Acceleration Technology.
111 System Acoustic and Performance Configuration The System Acoustic and Performance Configuration submenu lets you set the system fan performance option. Parameter Description Option Set Fan Profile Select the Fan Control Profile that will be used to cool the system. Performance Acoustics Altitude When set to less than 300 m (<= 980 ft), it will provide the best performance option for servers operating at or near sea level.
112 4 BIOS setup Security The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. Parameter Description Option Administrator Password Prevents unauthorized access to the BIOS setup utility. Not Installed Installed User Password Secures the system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. User password is available only when an Administrator password is set.
113 Parameter Description Option Front Panel Lockout When Enabled, the front panel power and reset buttons will be locked. The power and reset operation must be controlled via system management interface. Disabled Enabled To set a Administrator/User password 1 Use the up/down keys to highlight a password parameter (Set Administrator Password or Set User Password) then press Enter. A password box will appear. 2 Type a password then press Enter.
114 4 BIOS setup Server Management The Server Management submenu lets you specify the appropriate settings for the system’s event handling function. The system event log enables you to record and monitor events that occur in the system (eg., system temperature changes, fan stops, overtemperature, over-voltage, fan failures, etc.). Parameter Description Option Assert NMI on SERR Enables or disables the PCI bus SERR (system error) support.
115 Parameter Description Option Resume on AC Power Loss Defines the mode of operation if a power loss occurs. When set to Stay Off, the system remains off after power shutdown. Stay Off Last State Reset When set to Last State, the system returns to the state it was prior to the AC power loss. When set to Reset, the system will turn on after power is restored. Clear System Event Log Deletes all events in the System Event Log.
116 4 BIOS setup Console Redirection The Console Redirection submenu lets you enable or disable the console redirection parameters for server management tasks over the serial port.
117 System Information The System Information submenu displays basic information about the server unit.
118 4 BIOS setup Boot Options The Boot Options menu allows you to set the network device priority during system bootup. It also displays information about the installed storage devices. Parameter Description Option Boot Timeout Sets the automatic boot time-out value. Note: A value ot 65535 will disable the timeout completely. 10 1 Boot Option 1 Sets the device from which the system will first attempt to boot up.
119 Parameter Description CD-ROM Order Specifies the boot device priority sequence for available CD drives. Floppy Order Specifies the boot device priority sequence for available FDD. Network Device Order Specifies the boot device priority sequence for available network devices.
120 4 BIOS setup Network Device # The Network Device # submenu lets you specify the preferred settings for system bootup. Parameter Description Network Device # Sets the boot order of the Bootstrap Entry Vector Devices. Network devices are devices which have a bootable Option ROM such as a network card or onboard network controller.
121 Boot Manager The Boot Manager menu lets you set the device priority during system bootup. The server will attempt to boot from the first device on the list. If the first device is not available, it will continue down the list until it reaches an available device. Select a boot option, then press Enter.
122 4 BIOS setup Error Manager The Error Manager menu lets you view the system POST errors detected by the system.
123 Exit The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter. Parameter Description Save Changes and Exit Saves changes made and close the BIOS setup. Discard Changes and Exit Discards changes made and close the BIOS setup. Save Changes Saves changes made in the BIOS setup. Discard Changes Discards all changes made in the BIOS setup. Restore Defaults Loads the default settings for all BIOS setup parameters.
124 4 BIOS setup Parameter Description Save as User Default Values Saves current values to be restored later. Restore User Default Values Restores previously saved user default values.
125 Upgrading the BIOS The upgrade utility allows you to upgrade the BIOS in the flash memory. To prepare to upgrade the BIOS, you need to record the current BIOS settings and download the BIOS image file to a temporary folder on your hard drive or a USB flash memory device. To record the current BIOS settings: 1 Run BIOS setup. See “Entering BIOS setup” on page 92. 2 Write down the current settings in the BIOS setup utility.
126 4 BIOS setup
5 Troubleshooting
This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorized dealer for assistance.
129 Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the system. For any issue, first ensure that you are using the latest firmware and files. Firmware upgrades include updates for BIOS, the BMC, FRUSDR, and the HSC. In addition to the server firmware and files, make sure to update any drivers used for components you have installed in your system, such as video drivers, network drivers and SAS drivers.
130 5 Troubleshooting First steps checklist • AC power available at the wall outlet? • Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis and at the AC source.
131 Hardware diagnostic testing This section provides a more detailed approach to identifying a hardware problem and locating its source. Caution! Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/ or the peripheral device. 1 Turn off the system and all external peripheral devices. Disconnect each of device from the system, except for the keyboard and the video monitor.
132 5 Troubleshooting Confirming loading of the OS Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, see "No Characters Appear on Screen" on page 137. Specific problems and corrective actions The following contains specific problems that may arise during the use of your server. Possible solutions are listed for each problem. Power indicator does not light.
133 Server boot does not complete POST Do the following: • Make sure the CPU is properly seated. • Check the BIOS release notes to ensure the BIOS installed on the platform supports the stepping and the family of processors currently installed. Server does not recognize all of the processors installed Do the following: • Make sure the CPU is properly seated. • Make sure the CPU complies with the system requirements. • Make sure the CPU is populated according to the system requirements.
134 5 Troubleshooting ODD tray cannot be ejected. • Insert the tip of a paperclip into the small hole on the ODD drive. Slowly pull the tray out from the drive until the tray is fully extended then remove the disc. ODD drive cannot read a disc. Do the following: • Make sure you are using the correct type of disc. • Make sure the disc is properly seated in the drive. • Make sure the disc is unscratched. • Make sure ODD and plastic guide are properly connected. Hard drives are not recognized.
135 • Make sure the memory modules have been populated according to the system requirements. External device connected to a USB connector does not work. Do the following: • Reduce the number of external devices connected to a USB hub. • Refer to the documentation that came with the device. Server cannot connect to a network • Make sure the network cable is securely attached to the correct connector at the system rear panel. • Try a different network cable.
136 5 Troubleshooting The controller stopped working when an adapter was installed. • Make sure the cable is connected to the port from the onboard network controller. • Make sure the other adapter supports shared interrupts and your OS supports shared interrupts. • Try reseating the adapter. The adapter stopped working without apparent cause. • Try reseating the adapter first, then try a different slot if necessary. • The network files driver may be corrupt or deleted.
137 • If other software runs correctly on the system, contact your vendor about the defective software. No characters appear on the screen. Check the following: • Is the keyboard functioning? Test it by turning the “Num Lock” function on and off to make sure the Num Lock light is functioning.
138 5 5 Troubleshooting If you do not receive a beep code and characters do not appear, the video display monitor or video controller may have failed. Contact your service representative or authorized dealer for help. Characters are distorted or incorrect. Check the following: • Are the brightness and contrast controls properly adjusted on the video monitor? Refer to the documentation that came with the video monitor. • Are the video monitor’s signal and power cords properly connected.
139 Error beep codes BIOS POST error beep codes The following table lists the POST error beep codes. Prior to system video initialization, BIOS uses these beep codes to inform you of error conditions. The beep code occurs only when a critical error occurs or when the BIOS fails to boot to the operating system. Not all error conditions are supported by the BIOS beep codes.
140 5 Troubleshooting Troubleshooting BIOS POST error beep codes The following table lists the possible beep codes thay may occur while using the system and is followed by solutions to the situation. Number of beeps 1, 2, or 3 Troubleshooting action • Make sure the memory modules are properly seated on the DIMM slots. • Make sure the memory modules comply with the system requirements. • Make sure the memory modules have been populated according to the system requirements.
141 ARMC/3 module error beep codes In addition to the beep codes above, additional beep codes are provided if an ARMC/3 module is installed. The management modules provide the following additional beep codes. Beep Code Reason for the beeps and action to take 1 Control panel CMOS clear has been initiated. 1-5-1-1 Processor failure. Reseat or replace the failed processor. 1-5-2-1 No processor is installed or the CPU 1 socket is empty. Reseat or replace the failed processor.
142 5 Troubleshooting Diagnostic POST code LEDs During the system boot process, BIOS executes a number of platform configuration processes, each of which is assigned a specific hex code number. As each configuration routine is started, BIOS will display the given POST code to the diagnostic POST code LEDs found on the rear of the mainboard. To assist in troubleshooting a system hang during the POST process, the diagnostic LEDs can be used to identify the last POST process to be executed.
143 Diagnostic LED Decoder Checkpoint G=Green, R=Red, A=Amber code MSB LSB Description 0x13h OFF OFF G A SMM initialization OFF OFF R G Initializing a chipset component 0x22h OFF OFF A OFF Reading configuration data from memory (SPD on DIMM) 0x23h OFF OFF A G Detecting presence of memory 0x24h OFF G R OFF Programming timing parameters in the memory controller 0x25h OFF G R G Configuring memory parameters in the memory controller 0x26h OFF G A OFF Optimizing memory
144 5 Troubleshooting Diagnostic LED Decoder Checkpoint G=Green, R=Red, A=Amber code MSB LSB Description ATA / ATAPI / SATA 0x5Ah G R G R Resetting PATA / SATA bus and all devices 0x5Bh G R G A Reserved for ATA 0x5Ch G A OFF R Resetting SMBUS 0x5Dh G A OFF A Reserved for SMBUS SMBUS Local Console 0x70h OFF R R R Resetting the video controller 0x71h OFF R R A Disabling the video controller 0x72h OFF R A R Enabling the video controller Remote Console 0x78h G R
145 Diagnostic LED Decoder Checkpoint G=Green, R=Red, A=Amber code MSB LSB Description 0x9Bh A OFF G A Enabling the mouse 0xB0h R OFF R R Resetting fixed media device 0xB1h R OFF R A Disabling fixed media device 0xB2h R OFF A R Detecting presence of a fixed media device (IDE hard drive detection, etc.
146 5 Troubleshooting Diagnostic LED Decoder Checkpoint G=Green, R=Red, A=Amber code MSB LSB Description 0xDB A R G A Trying boot device selection 0xDC A A OFF R Trying boot device selection 0xDE A A G R Trying boot device selection 0xDF A A G A Trying boot device selection Pre-EFI Initialization (PEI) Core 0xE0h R R R OFF Started dispatching early initialization modules (PEIM) 0xE2h R R A OFF Initial memory found, configured, and installed correctly 0xE1h R R R G
147 Diagnostic LED Decoder Checkpoint G=Green, R=Red, A=Amber code MSB LSB Description 0xF8h A R R R Operating system has requested EFI to close boot services (Exit Boot Services has been called) 0xF9h A R R A Operating system has switched to virtual address mode (Set Virtual Address Map has been called) 0xFAh A R A R Operating system has requested the system to reset (Reset System has been called) Pre-EFI Initialization Module (PEIM)/Recovery 0x30h OFF OFF R R Crisis recovery has
148 5 Troubleshooting
Appendix A: Acer Altos R520 rack installation guide
This appendix shows you how to set up the Acer Altos R520 server in a rack mount configuration.
151 Setting up the system rack Important! Observe the electrostatic discharge (ESD) precautions indicated on page 39 when perfoming the following procedures. Do not attempt the procedures described in the following sections unless you are a qualified technician. Equipment rack precautions Follow the rack manufacturer's safety and installation instructions for proper rack installation.
152 • Appendix A: Acer Altos R520 rack installation guide Elevated operating ambient temperature The maximum operating temperature of the system is 35 °C (95°F). Careful consideration should be given to installing the system in an environment compatible with the 35 °C (95°F) maximum ambient temperature. • Reduced airflow The amount of airflow required for the safe operation of the equipment should not be compromised when installing the system in a rack.
153 System rack installation The Acer Altos R520 server should be mounted into a rack. A tool-less rack rail and CMA (cable management arm) kit is available for installing system to a rack cabinet. The figure below shows the server in a rack-mount position.
154 Appendix A: Acer Altos R520 rack installation guide Vertical mounting hole pattern The four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below: The system occupies 1U in the rack. Count the U positions and hole numbers from the bottom up. The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U. Note: The unit of measurement used in this guide is "U" (1U = 1.75 inches or 44.45 mm).
155 Installing the system into the rack Caution! To minimize the chances of injuries, make sure that two or more people help in installing the server. To install the system into a four-post rack 1 Remove the inner rails from the mounting rails. (1) Extend the inner rail from the mounting rail until the rail release latch clicks. (2) Depress the release latch (A) and slip the inner rail out (B).
156 Appendix A: Acer Altos R520 rack installation guide (3) Do the same thing to the other mounting rail. Caution! To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack. 2 Attach the inner rails to both sides of the server. Align the screw holes of the inner rail to the server screws (A), then slide rails to the left until the rails lock into place with an audible click (B).
157 3 Install the mounting rails to the rack posts. (1) Determine the vertical position in the rack. Refer to “Vertical mounting hole pattern” on page 154 for more information. (2) Align and insert the mounting rails into the rack posts’ mounting holes (A). (3) Make certain the proper mounting holes on rack post are selected. (4) Use two metal screws supplied with the kit to secure the front and rear mounting rail to the rack (B). (5) Do the same thing to the other mounting rail.
158 Appendix A: Acer Altos R520 rack installation guide (6) Fully extend the mounting rails on the rack.
159 4 Install the server into the rack. Caution! To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack. (1) Carefully align the inner rails attached to the server with the fully extended mounting rails on the rack. (2) Press the release latch on both sides of the server (A). (3) Insert the inner rails into the mounting rails, then push the server into the rack until you hear a click sound (B).
160 5 Appendix A: Acer Altos R520 rack installation guide Attach the CMA (cable management arm) to the rear of the server. The CMA allows you to tie-wrap all cables to and from the system. As you slide the system in and out of the rack, the CMA collapses and extends, keeping the cables untangled and attached to the system. (1) Insert the smaller CMA extension into the rear of the left inner rail (A1). (2) Insert the larger CMA extension into the rear of left mounting rail (A2).
161 (6) Connect the power, peripheral and networking cables into their appropriate ports. Refer to “Connecting peripherals” on page 32 for detailed instructions. (7) Route all cables through the cable clips.
162 Appendix A: Acer Altos R520 rack installation guide
Appendix B: RAID configuration
This appendix gives an overview of the different RAID configuration that you can use to configure RAID settings for the system hard drives.
165 Configuring integrated SAS RAID This section briefly shows how to create RAID volume with integrated SAS RAID when the hardware RAID components: RAID activation key and RAID cache, are installed. Load BIOS default setting 1 Power on the server to start the system POST (Power On Self Test) process. During boot up, press F2 to enter the BIOS setup screen. 2 Press F9 to load BIOS default setting and press F10 save the configuration changes and exit setup.
166 Appendix B: RAID configuration 5 Select the RAID Level you want to configure. Create the logical volume by specify the size at Select Size and click on Accept to create the logical volume. 6 The RAID volume is created, click on Accept and Yes to save the configuration. 7 Select Fast Initialize and click on Go to initialize the new logical drives. You will see all the logical drives listed. 8 Click on Home to go back to the configuration menu.
167 Configuring the integrated SAS SW RAID This section briefly shows how to create RAID 1 (mirror) volume with integrated SAS SW RAID function. Load BIOS default setting 1 Power on the server to start the system POST (Power On Self Test) process. During boot up, press F2 to enter the BIOS setup screen. 2 Press F9 to load BIOS default setting and press F10 save the configuration changes and exit setup. Enable integrated SAS SW RAID function 1 In the BIOS Setup Utility, move cursor to Advanced.
168 Appendix B: RAID configuration 2 Select New Configuration from the Configuration menu and select Yes to continue. An array selection menu displays the devices connected to the current controller. 3 Press the arrow keys to choose specific physical drives and press spacebar to associate the selected drive with the current array. The indicator for selected drive change from READY to ONLINE 4 Add 2 drives to current array and press Enter to finish creating current array.
169 Configuring the onboard SATA RAID This section briefly shows how to create RAID 1 (mirror) volume with onboard SATA RAID function. Load BIOS default setting 1 Power on the server to start the system POST (Power On Self Test) process. During boot up, press F2 to enter the BIOS setup screen. 2 Press F9 to load BIOS default setting and press save the configuration changes and exit setup. Enable onboard SATA RAID function 1 In the BIOS Setup Utility, move cursor to Advanced.
170 Appendix B: RAID configuration 2 Select New Configuration from the Configuration menu and select Yes to continue. An array selection menu displays the devices connected to the current controller. 3 Press the arrow keys to choose specific physical drives and press spacebar to associate the selected drive with the current array. The indicator for selected drive change from READY to ONLINE. 4 Add 2 drives to current array and press Enter to finish creating current array.
171 Index CPU air duct installing removing 46 45, 46 D A ARMC/3 module installing 80 removing 79 specifications 5 B BIOS menus Advanced 96 ATA Controller 103 Mass Storage 105 Memory 100 Configure Memory RAS and Performance 101 PCI 109 Processor 97 Processor Information 99 Serial Port 106 System Acoustic and Performance Configuration 111 USB Configuration 107 Boot Manager 121 Boot Options 118 Network Device # 120 Devices LAN 111 Error Manager 122 Exit 123 Main 94 Security 112 changing password 113 rem
172 N NIC module installing removing 81 79 O opening the system 41 installing the front bezel 42 installing the top cover 44 removing the front bezel 41 removing the top cover 43 optical drive installing 54 removing 53 P PCI card installing 59 removing 58 PCI riser assembly installing 58 removing 56 peripherals 32 plastic guide installing 55 power cord 33 power distribution board cover installing 49 removing 48 power supply installing 77 removing 78 processor upgrade guidelines 61 R rack installing 155
173 system jumpers 27 system memory reconfiguring 75 system tour 1 system upgrade 37 ESD precautions 39 installation precautions 39 post-installation instructions 40 preinstallation instructions 39 T top cover installing 44 removing 44 troubleshooting 127 confirming loading of the OS 132 hardware diagnostic testing 131 POST error codes 140 problems 132 adapter stopped working 136 cannot connect to a network 135 cannot detect bootable drive 134 cannot detect memory 134 cannot eject DVD/CD tray 134 cannot r
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