TravelMate 610 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.41Q04.001 DOC. NO.
Revision History Please refer to the table below for the updates made on TravelMate 610 service guide.
Copyright Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV Screen messages Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
VI
Table of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Disassembling the CD-ROM drive Module . . . . . . . . . . . . . . . . . . . . . . . . .54 Removing the Extended Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Disassembling the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Removing the Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Microsoft Windows 2000 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Windows ME Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents VIII
Chapter 1 System Specifications Features This computer was designed with the user in mind.
Human-centric Design and Ergonomics ! Sleek, smooth and stylish design ! Full-sized keyboard ! Ergonomically-centered touchpad pointing device with scroll function ! Internet scroll key Expansion 2 ! One Type II CardBus PC Card (formerly PCMCIA) slot ! One SmartBus slot ! Upgradeable memory ! Removable drives (hard disk and optical drive) ! EasyPort port replicator Chapter 1
System Block Diagram CLK GEN DVO I/F 105 MHz CPU IMI 9835 0-20% EXT W/SS GTL+ BUS 100 MHz MEM BUS 100 MHz SO-DIMM*2 SO-DIMM*2 512MB 512MB MAX MAX AGP MUXED 133 MHz CRT HUB I/ 66MHz JORDAN I/ 50 MHz USB0, 1 PCI BUS 33 MHz PHY 82562EM KINNERETH USB2 LCD CONN RJ45 RJ11 XFMR MDC AC97 CODEC OP-AMP APA2020 ALC200 AC LINK ICH2-M LVDS DUAL CH DISPLAY CACHE 1M* 32BITS GMCH2-M Soloano2-M USB CONN*2 VCH BLUETOOTH FROM INT MIC LINE-IN/ MIC LPC BUS 33MHz MINIPCI SKT IEEE 802.
Board Layout Top View No.
Bottom View No. Item Description No.
Panel Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. Front Panel # 6 Icon Item/ Port Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output. 2 Status indicators LEDs (light-emitting diodes) that turn on and off to show th status of the computer and its functions and components. 3 Launch keys Buttons for launching frequently used programs.
Left Panel # Icon Item/ Port Description 1 PCMCIA (PC card) port Connects to one Type II 16-bit PC card or 32-bit cardbus PC card. 2 PC card eject button Ejects PC card from the card slot. 3 Smart card slot Slot for smart card interface with pre-boot authentication systems. 4 Hard disk bay Houses the computer’s removable hard disk (secured by a screw). 5 Video capture kit slot Accepts the video capture kit option on the left side of th computer.
Right Panel # 8 Icon Item/ Port Description 1 Video capture kit slot Accepts the video capture kit option on the right side of the computer. 2 Battery bay Houses the computer’s battery pack. 3 AcerMedia drive bay Houses the computer’s removable media drive (CD-RW, CD-ROM, DVD-ROM, or 2nd hard disk). 4 AcerMedia drive activity light Lights up when media drive is being accessed. 5 AcerMedia drive eject button Press to eject the media drive tray.
Rear Panel # Icon Item/ Port Description 1 Power jack Connects to an AC adapter. 2 PS/2 port Connects to any PS/2-compatible device (e.g., PS/2 keyboard/ mouse/ keypad). 3 USB ports (two) Connects to any Universal Serial Bus devices (e.g., USB mouse, USB camera). 4 Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman). 5 Speaker/ headphone-out jack Connects to audio line-out devices (e.g., speakers, headphone).
Bottom Panel # 10 Icon Item/ Port Description 1 Serial number label Your computer’s unique serial number. 2 AcerMedia drive bay release latch Unlatches to release the AcerMedia drive from its bay. 3 AcerMedia drive Your computer’s removable media storage. 4 Personal identification slot Insert a business card or similar-sized identification card to personalize your computer. 5 Battery bay Houses the computer’s battery pack.
Indicators The computer has seven easy-to-read status icons below the display screen. The Power and Sleep status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. Icon Chapter 1 Function Description Wireless Communication Lights when the Blue Tooth/ Wireless LAN capabilities are enabled. Power Lights when the computer is on. Sleep Lights when the computer enters Sleep mode.
Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Special keys Lock keys The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Loc When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock (Fn-F11) When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /).
Embedded numeric keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Num lock on Num lock of Number keys on embedded keypad Type numbers in a normal manner. Cursor-control keys on embedded keypad Hold Shift while using cursor-control keys. Hold Fn while using cursor-control keys.
Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS Utility To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot key 14 Icon Function Description Fn-l Hot key help Displays help on hot keys.
Hot key Icon Function Description Fn-z Brightness down Decreases the screen brightness. a Gr-Euro Euro Types the Euro symbol (available on some models. The Euro symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows.
Hardware Specifications and Configurations Main board Major Chips Item Controller System core logic 82815EM/ ICH2-M Super I/O controller Kahuna Audio controller ALC200 Video controller Intel Solano2-M IDE controller ICH2- Keyboard controller Kahuna RTC ICH2- PCMCIA Controller OZ711 Processor Item CPU type Specification Intel Coppermine 800 MHz ~ 1 GHz processor with 256 Kbytes on-die L2 cache CPU package MBGA package CPU core voltag 1.6V/1.35V CPU I/O voltage 1.
System Memory Item Specification Memory controlle Built-in 82815E Onboard memory size 0 MB DIMM socket numbe 2 sockets Supports memory size per socket 128 MB Supports maximum memory size 256MB (128MB x 2) Supports DIMM type SDRAM Supports DIMM speed 100 MHz Supports DIMM voltage 3.3V Supports DIMM package 144 pin so-DIM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications.
1 Modem Interface Item Modem Interface/Chipset Specification MDC interface/ Built in ICH2-M AC’97 2.1 compliant digital controller interface Fax modem data baud rate (bps) 14.4K Data modem data baud rate (bps) 56K Supports modem protocol V.90 data modem 56K, V.90 fax modem 14.
CD-R/W Interface Item Buffer memory Specification 2 MB Interface ATAPI Applicable disc format CD-DA, CD-ROM (Mode-1, Mode-2), CD-ROM XA MODE-2 (FORM-1, FORM2), Multi-Session Photo CD, CD-I, Video CD, Enhanced CD & CD PLUS Compatible, CD-R/W Loading mechanis Drawer with soft eject and emergency eject hole Power Requirement Input Voltage 5V DVD-ROM Interface Item Specification Vendor & model name Toshiba SD-C2502 Performance Specification With CD Diskette With DVD Diskett Transfer rate (KB/se
Video Interface Item Chip voltage Specification 1.
PCMCIA Port Item Specification PCMCIA controller O2 Micro OZ711 CardBus controller (Tarzan) Supports card type Type II/I Number of slots One type II One for smart card (upper with HDD frame) Access location Left side Supports ZV (Zoomed Video) port No Supports 32 bit CardBus Yes Smart Card CardBus Interface Item Specification Power management Compliant with ACPI-PCI Bus Power Management interface Specification Rev 1.
DC-AC LCD Inverter Item Specification Vendor & model name Ambit T62I194.00 Sumida IV002 (IV09117/T) Input voltage (V) 7.5 ~ 21V 12V Input current (mA) 1000mA max 400 mA max Output voltage (Vrms, no load) 1450Vrm 1400Vrm Output voltage frequency (kHz 45K-80K Hz 55K-65K Hz Output Current/Lamp 6.0 mA max 6.0 mA max NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness.
AC Adapter Item Efficiency Specification It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz). It should provide an efficiency of 83 minimum, when measured at maximum load under 115V(60Hz). DC output voltage 19 +1.5/-0 V 19 +1.5/-0 V Noise + Ripple 300m Vp-p max (20MHz bandwidth) 300m Vp-p max (20MHz bandwidth Load 0 A (min.) 0 A (min.) Output Ratings (CV mode 3.16 A (max.) 3.16 A (max.
Power Management Power Saving Mode Standby Mode Phenomenon ! ! ! Waiting time specified by the System Standby value or the operating system elapses without any system activity ! Closing the display cover ! When the computer is about to enter Hibernation mode (e.g., during a battery-low condition), but the Hibernation file is invalid or not present. ! When customized functions for power management are set to Standby and the corresponding action is taken.
Mechanical Specifications Item Specification Dimensions 308(W) x 247(D) x 24.5~29.9(H) mm for 14.1” TFT Weight 5 lbs for 14.
I/O Address Map I/O Address 376, 3F6 Function Intel ICH2-M PCI BusMaster IDE Controller 378, 37F Parallel port 278, 27F Paraller port 1 (optional) 3BC-3BF Paraller port 1 (optional) 3B0-3BB Video Controller 3C0-3DF 3F0h-3F7 Standard Floppy Disk Controller 4D0-4D1 PCI configuration register CF8-CFF IRQ Assignment Map Interrupt Channel Function NMI System errors IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascade IRQ3 FIR IRQ4 Serial port 1 IRQ5 Not used IRQ6 Not used IRQ7
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press F2 during POST (while the TravelMate logo is being displayed).
System Information The System Information screen displays a summary of your computer hardware information. NOTE: The screen above is a sample and may not reflect the actual data on your computer. The following table describes the information in this screen . Parameter CPU Type & Speed Description Describes the type of CPU installed in the system. System Memory Extended Memory HDD Serial Number Shows the serial number of the hard disk. System BIOS Version Shows the version number of the BIOS.
Basic System Settings The Basic System Settings screen allows you to set the system date and time. The following table describes the parameters in this screen . Parameter System Date Description Sets the system date. Format DDD MMM DD, YYYY (day-of-the-week month day, year) System Time Sets the system time. HH:MM:SS (hour:minute:second) Boot Display Sets the display device when the computer starts up.
Startup Configuration The Startup Configuration screen contains parameter values that define how your computer behaves on system startup. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings . Parameter Description Options IDE Primary Master Pres Enter to access the IDE Primary Master sub menu. IDE Secondary Master Pres Enter to access the IDE Secondary Maste sub-menu.
IDE Primary Master The IDE Primary Master sub-menu contains parameters related to the primary hard disk. CAUTION: The parameters in this screen are for advanced users only. Typically, you do not need to change the values in this screen. The default setting of Auto optimizes all the settings for your hard disk. IDE Secondary Master The IDE Secondary Master sub-menu contains parameters related to the AcerMedia bay drive. CAUTION: The parameters in this screen are for advanced users only.
Onboard Devices Configuration The Onboard Devices Configuration sub-menu contains parameters that are related to computer hardware. CAUTION: The parameters in this screen are for advanced users only. Typically, you do not need to change the values in this screen because these values are already optimized. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings .
PCI IRQ Routing The PCI IRQ Routing sub-menu allows you to set IRQs for PCI devices. CAUTION: The parameters in this screen are for advanced users only. Typically, you do not need to change the values in this screen because these values are already optimized.
System Security The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings . Parameter Set Supervisor Password Description Options When set, this password protects the BIOS Utility and Notebook Manager from unauthorized use. Press Enter to set this password.
1. Use the cursor up/ down keys to highlight a password parameter (Setup, Power-on or Hard Disk) and press the Enter key. The password box appears. 2. Enter the current password and press Enter. 3. Press Enter twice without entering anything in the new field and confirm password fields to remove the existing password. NOTE: When you want to remove the Hard Disk (or 2nd Hard Disk) password, you are prompted for the current Hard Disk password before it is removed.
Exit Setup This menu contains exit options. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings . Parameter Exit Saving Changes 38 Description Saves your changes and exits the BIOS Utility. Exit Discarding Changes Discards your changes and exits the BIOS Utility. Load Setup Defaults Loads default settings for all setup parameters. Discard Changes Discards your changes. Save Changes Saves your changes.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: ! New versions of system programs ! New features or options Use the AFlash utility to update the system BIOS flash ROM. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use AFlash. NOTE: This program contains a readme.txt file. This readme.txt file will introduce on how to use AFlash utility.
System Utility Diskette This utility diskette is for the Acer TravelMate 610 notebook machine. It provides the following functions: 1. Read Panel ID Setting 2. Write Panel ID Utility 3. Thermal and Fan Utility 4. Main Board Data Utility To use this diskette, first boot from this diskette, then a “Microsoft Windows 98 Startup Menu” prompt you to choose the testing item. Follow the instructions on screen to proceed. NOTE: This program contains a readme.txt file. This readme.
It is allowed to input 4 bytes on the manufacture name and will revise the record into EEPROM automatically. 4. Write MBD UUID The MBD includes 32 bytes stored in EEPROM. There are two sub-functions: 5. a. Create and write a new UUID This function is used when the original UUID is lost or damaged. b. Write UUID by user keyin This function is used when the original UUID is kept. The user can use "Read Main Board Data" function before to get it and have stored it.
System Diagnostic Diskette IMPORTANT: 1The diagnostics program here that we used is called PQA (Product Quality Assurance) and is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program, either download it from http://csd.acer.com.tw or find it in the TravelMate 610 service CD kit. To better fit local service requirements, your regional office MAY have other diagnostic program.
4. Exit to main menu: USB Test This function will test USB Connect/Disconnect of TravelMate 610 notebook series. UHCI/OHCI test utility: 1. Please prepare a USB device such as USB mouse, USB keyboard, USB floppy diskette or USB modem, and leave the USB ports disconnected. NOTE: The diagnostic program will not be interrupted by disconnecting the USB diskette. 2. The program will dynamically detect the incoming device for 2 USB ports.
PQA Vx_x Result Diag SysInfo xx-xx-xx Option Exit Diag ONE MULTI FULL QUICK TEST TEST TEST TEST One Test performs a single test and Manual checks the selected test items in sequence. Multi Test performs multiple tests of the selected items and check the selected test items in sequence. Full Test performs all test items in detail for your system. Quick Test performs all test items quickly for your system. The screen below appears if you select Multi Test.
PQA Result Diag Diag Items MANUALTest TEST [ ] System AUTO TESTBoard [ ] Memory [ ] Keyboard [ ] Video [ ] Parallel Port [ ] Serial Port [ ] Diskette Drive [ ] Hard Disk [ ] CD-ROM [ ] Coprocessor [ ] Pointing Dev. [ ] Cache Vx_x SysInfo Option xx-xx-xx Exit SPACE: mark/unmark selecting item ESC : return to upper menu F2 : test the marked item(s) ENTER: open sub-item’s menu Test Times = 1 Move the highlight bar from one item to another. Press Space to enable or disable the item.
46 Chapter 2
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: ! Wrist grounding strap and conductive mat to prevent electrostatic discharge ! Flat-bladed screwdriver ! Phillips screwdriver ! Hexagonal screwdriver ! Plastic stick NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 48 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphical representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
0k000007 Rev. 0A CZ2 L 001114 Rev. A Upper Case Left Antenna Board 1 x A Right Antenna Board 1 x A Touchpad Frame Main Unit Touchpad Button 0k000008 Rev. 0A CZ2 R 001114 Rev.
Removing the Battery Pack 1. To remove the battery pack, push the battery release button inward. 2. Slide the battery pack out of the machine.
Removing the Hard disk drive Module 1. See “Removing the Battery Pack” on page 51 2. To remove the hard disk drive, first remove the screw from the hard disk drive bezel, then remove the cover. 3. Then carefully remove the hard disk drive module from the machine. Disassembling the Hard disk drive Module 52 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Hard disk drive Module” on page 52 3.
4. Disconnect the connector from the hard disk drive module.
Removing the CD-ROM Drive Module 1. See “Removing the Battery Pack” on page 51 2. Push the CD-RW release button forward, then slide the CD-RW drive out from the machine at the same time. Disassembling the CD-ROM drive Module 54 1. See “Removing the Battery Pack” on page 51 2. See “Removing the CD-ROM Drive Module” on page 54 3. Remove the four screws, as shown, then detach the bracket from the CD-RW drive. 4. Remove the two screws then detach the CD-RW bay transfer board from the CD-RW drive.
Removing the Extended Memory 1. See “Removing the Battery Pack” on page 51 2. To remove the extended memory from the machine, first loosen two screws from the memory cover. 3. Then lift the cover off and remove it from the main unit. 4. Push out the latches on both sides of the socket and pull the memory module from the socket.
Removing the Modem Board 56 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Extended Memory” on page 55 3. Remove two screws from the modem board and then remove the modem board from the main board at CN17. 4. Disconnect the modem cable from the modem board carefully.
Disassembling the LCD 1. To avoid the risk of the LCD damage, we suggest you to place the protected Mylar film on the LCD surface before disassembly. Removing the Middle Cover 1. See “Removing the Battery Pack” on page 51 2. To remove the middle cover, first remove the two screws from the middle cover on the rear panel. 3. Push the LCD module to an angle of 135 degrees,as shown, to release the middle cover from left to right. 4. Pull the middle cover and lift it away.
Removing the Keyboard 58 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Middle Cover” on page 57 3. To remove the keyboard, first remove the screw from the main unit. 4. Pull the three latches downward to lift the keyboard upward and expose it. 5. Disconnect the keyboard cable from the main board at CN20, then carefully remove the keyboard from the main unit.
Removing the LCD Module 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Middle Cover” on page 57 3. See “Removing the Keyboard” on page 58 4. Remove the two screws from the LCD FPC cable and then disconnect the LCD FPC cable from the mainboard. 5. Disconnect the inverter cable from the main board at CN10. 6. Remove the two screws from the backside of the unit as shown, and then remove the LCD module from the main unit.
Removing LCD Bezel 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Middle Cover” on page 57 3. See “Removing the Keyboard” on page 58 4. See “Removing the LCD Module” on page 59 5. Remove three LCD plugs and then the three screws from the LCD bezel. 6. Snap off the LCD bezel carefully then remove the LCD bezel from the module. Removing the Inverter/LED Board 60 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Middle Cover” on page 57 3.
7. Disconnect the LCD power cable from the inverter. 8. Disconnect the inverter cable from the inverter. Removing the LCD 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Middle Cover” on page 57 3. See “Removing the Keyboard” on page 58 4. See “Removing the LCD Module” on page 59 5. See “Removing LCD Bezel” on page 60 6. See “Removing the Inverter/LED Board” on page 60 7. Remove four screws from both sides of the LCD.
8. Then remove the LCD from the LCD panel. 9. Gently remove the ESD tape and disconnect the LCD coaxial cable from the LCD. Removing the LCD Hinges 62 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Middle Cover” on page 57 3. See “Removing the Keyboard” on page 58 4. See “Removing the LCD Module” on page 59 5. See “Removing LCD Bezel” on page 60 6. See “Removing the Inverter/LED Board” on page 60 7. See “Removing the LCD” on page 61 8.
9. Then remove the two LCD hinges from the LCD panel.
Disassembling the Upper Case Removing the RTC Battery 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Middle Cover” on page 57 3. See “Removing the Keyboard” on page 58 4. See “Removing the LCD Module” on page 59 5. Remove the RTC Battery from the main board gently. Removing the LAN Board 64 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Middle Cover” on page 57 3. See “Removing the Keyboard” on page 58 4. See “Removing the LCD Module” on page 59 5.
7. Remove the wireless LAN board from the main board. 8. Disconnect the touchpad cable from the main board at CN18. Removing the Upper Case 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Middle Cover” on page 57 3. See “Removing the Keyboard” on page 58 4. See “Removing the LCD Module” on page 59 5. See “Removing the LAN Board” on page 64 6. To remove the upper case, first remove the eleven screws from the backside of the main unit. 7.
Disassembling the Lower Case Removing the Smart Card Bracket 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Middle Cover” on page 57 3. See “Removing the Keyboard” on page 58 4. See “Removing the LCD Module” on page 59 5. See “Removing the LAN Board” on page 64 6. See “Removing the Upper Case” on page 65 7. To remove the smart card bracket, first disconnect the smart card FPC cable from the HDD transfer board. 8.
8. To remove the HDD transfer board, first disconnect the right speaker cable and microphone cables from the HDD transfer board. 9. Disconnect the left cable from the HDD transfer board. 10. Remove three screws on the HDD transfer board from the main board and detach HDD transfer board. Removing the Microphone 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Middle Cover” on page 57 3. See “Removing the Keyboard” on page 58 4. See “Removing the LCD Module” on page 59 5.
7. Remove the microphone from the lower case. Removing the Speakers 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Middle Cover” on page 57 3. See “Removing the Keyboard” on page 58 4. See “Removing the LCD Module” on page 59 5. See “Removing the LAN Board” on page 64 6. See “Removing the Upper Case” on page 65 7. Remove the two screws on the right speaker and one screw on the left speaker channel and detach the left and right speakers from the lower case.
7. See “Removing the Smart Card Bracket” on page 66 8. See “Removing the HDD Transfer Board” on page 66 9. Remove the front panel from the lower case. Removing the Fan 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Middle Cover” on page 57 3. See “Removing the Keyboard” on page 58 4. See “Removing the LCD Module” on page 59 5. See “Removing the LAN Board” on page 64 6. See “Removing the Upper Case” on page 65 7. Disconnect the fan cable from the main board. 8.
9. Remove the two screws then detach the fan from the thermal module. Removing the CPU 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Middle Cover” on page 57 3. See “Removing the Keyboard” on page 58 4. See “Removing the LCD Module” on page 59 5. See “Removing the LAN Board” on page 64 6. See “Removing the Upper Case” on page 65 7. See “Removing the Fan” on page 69 8.
7. Remove the screw as shown here and then detach the thermal charger bracket from the main board. Removing the Main board 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Middle Cover” on page 57 3. See “Removing the Keyboard” on page 58 4. See “Removing the LCD Module” on page 59 5. See “Removing the LAN Board” on page 64 6. See “Removing the Upper Case” on page 65 7. See “Removing the HDD Transfer Board” on page 66 8. See “Removing the Fan” on page 69 9.
7. Remove the two screws as shown then detach the left and right antenna boards from the upper case. Removing the Touch Pad 72 1. See “Removing the Battery Pack” on page 51 2. See “Removing the Middle Cover” on page 57 3. See “Removing the Keyboard” on page 58 4. See “Removing the LCD Module” on page 59 5. See “Removing the LAN Board” on page 64 6. See “Removing the Upper Case” on page 65 7.
8. Remove the touch pad board from the upper case. 9. Remove the touch pad button and scroll key from the upper case. 10. Then, remove the touch pad FPC cable from the upper case.
74 Chapter 3
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. See “Running PQA Diagnostics Program” on page 43 for details. 1.
The following auxiliary input devices are supported by this computer: ! Numeric keypad ! External keyboard If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory Check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the PQA program (please refer to “Running PQA Diagnostics Program” on page 43. 2. Go to the diagnostic memory in the test items. 3.
1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1(ground) and 7(BT+). See the following figure 7 5 3 1 3. 6 4 2 If the voltage is still less than 7.2 Vdc after recharging, replace the battery. To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Error Message List Error Messages Previous boot incomplete - Default configuration used FRU/Action in Sequence Run “Load Default Settings” in BIOS Setup Utility. RTC battery Main Board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility. Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility DIMM Main Board See “External Diskette Drive Check” on page 76.
Index of Symptom-to-FRU Error Message Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 77. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. Main Board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 77.
Index of Symptom-to-FRU Error Message No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 77. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. Main Board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 77.
LCD-Related Symptoms Symptom / Error LCD has extra horizontal or vertical lines displayed. Action in Sequence LCD inverter I LCD inverter LCD cabl LCD Main Board Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Action in Sequence Reconnect the inverter board Inverter board Main Board Power-Related Symptoms Symptom / Error Power shuts down during operation Action in Sequence Power source (battery pack and power adapter).
Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer. Action in Sequence Audio driver Speake Main Board Internal speakers make noise or emit n sound. Speake Main Board Power Management-Related Symptoms Symptom / Error The system will not enter hibernation Action in Sequence Keyboard (if control is from the keyboard Hard disk drive Main Board The system doesn't enter hibernation mode and four short beeps every minute.
Peripheral-Related Symptoms Symptom / Error Print problems. Action in Sequence Ensure the “Parallel Port” in the “Onboard Devices Configuration” of BIOS Setup Utility is set to Enabled. Onboard Devices Configuration Run printer self-test. Printer driver Printer cable Printer Main Board Serial or parallel port device problems. Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup Utility is set to Enabled.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the main board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Index of AFlash BIOS Error Message Error Message Action in Sequence Hardware Error See “System Diagnostic Diskette” on page 42 VPD Checksum Error Reboot the system and then restart with this diskette. BIOS Update Program Erro Turn off the power and restart the system. System Error Make sure this AFlash BIOS diskette for this model. Without AC adapter make sure to connect AC adapter Battery Low make sure to install a highly charged battery, and reboot system.
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Chapter 5 Jumper and Connector Information Mainboard Top View PCB 99203 Item CN1 Description AC Adapter Connector Item CN17 Description Secondary Battery Connector CN2 PS/2 Port CN18 RTC Baterry Connector CN3 Line-out port CN19 Internal Keyboard Connector CN4 Line-in/ MIC-in port CN20 Touchpad Connector CN5 Video Port CN21 HDD Board Connector CN6 Port Replicator CN22 Primary Battery Connector CN7 USB 0 Port JK1 LAN/Modem Connector CN8 USB 0 Port SW1 Cover Switch CN9 LCD Co
PCB 99203 Item CN16 Description Item Description PCMCIA Socket SW2 Settings SW2 Switch 1, Switch 8 Setting *OFF: Acer BIOS ON: OEM BIOS Switch 2, Switch 7 *OFF: KBC BIOS Protected Switch 3, Switch 6 *OFF: Check password ON: KBC BIOS Unprotected ON: Bypass password Switch 4, Switch 5 BootBlock OFF: Disable *ON: Enable to write NOTE: * is the default setting.
Mainboard Bottom View Item CN23 Description Item Description Modem Cable Connecto U53 LAN Controlle CN24 Modem Board Connector U57 Clock Generator Controller DM1 DIMM Socket 1 U59 Card Bus Controlle DM2 DIMM Socket 2 U64 South Bridge U36 VCH Controller 91
Hard Disk Transfer Board Top view Item 92 Description Item Description CN1 Right Speaker CN3 Microphone Cable Connector CN2 Left Speaker CN4 HDD Transfer Board Cable Connector Chapter 5
Hard Disk Transfer Board Bottom view Item Description Item Description CN5 Hard Disk Driver Connector CN7 Power Switch CN6 Hard Disk Driver Board Connector R14 FIR Port 93
94 Chapter 5
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 610. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). IMPORTANT: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted in the printed Service Guide.
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Picture No. Partname Description Part No. CPU NS CPU COPPERMINE PIII 850MHZ 256K INTEL IC CPU COP850/256 OD 1.6 UPGA2 01.COPRM.85 CPU COPPERMINE PIII 800MHZ 257K INTEL IC CPU COP800/256 OD 1.6 UPGA2 01.COPRM.80I MEMORY SDIMM 128 MITSUBISHI SDIMM 128 MH16S64AVS-7TA 72.16S64.C0N MEMORY SDIMM 128M NEC SODIMM 128MB W17128AHNC8602A 72.17128.D0N 17 LCD MODULE 14.1" XGA TM610 14.1"LCD_MODULE 610 6M.41Q07.001 17 LCD 14.1"XGA IBM/ITXG77 LCD 14.1"XGA IBM/ ITXG77 56.0741Q.
Picture 98 No. Partname Description Part No. NS LCD HINGE RIGHT 610_HINGE-R 34.41Q04.00 20 LCD INVERTER INVERTER 14" IV09117T V.1 610 19.21030.D51 1 LCD PANEL 14.1"LCD_PANNEL_MOD ULE 610 60.41Q05.00 NS LCD RUBBER CSN LCD RUBBER 520 47.41C03.001 NS LCD RUBBER CAMERA RUBBER CAMERA TM340 47.40F07.002 26 LCD SCREW M2*L3 SCRW BIND M2*L3 B-ZN SHIVA 86.9A322.3R0 27 LCD SCREW M2.5X6 SCREW M2.5X6 86.9A353.6R0 21 LCD SCREW MYLAR MYLAR_SCREW_BEZEL_ 610 40.41Q05.
Picture No. Partname Description Part No. 18 LCD CABLE C.A. COAXIAL 18/20PIN(F 50.41Q08.00 NS LCD HINGE LEFT 610_HINGE-L 34.41Q05.00 NS LCD HINGE RIGHT 610_HINGE-R 34.41Q04.00 20 INVERTER INVERTER 13" T62I194.00 19.21030.D61 1 LCD PANEL 14.1" 60.41Q05.00 LCD_PANNEL_MODULE NS LCD RUBBER CSN LCD RUBBER 520 47.41C03.001 NS LCD RUBBER CAMERA RUBBER CAMERA TM340 47.40F07.002 26 LCD SCREW M2*L3 SCRW BIND M2*L3 B-ZN SH 86.9A322.3R0 27 LCD SCREW M2.5X6 SCREW M2.5X6 86.9A353.
Picture No. Partname Description Part No. HDD/Hard Disk Drive 09 HDD MODULE 20G TM610 ASSY HDD_MODULE HTC 20G T2-610 6M.41Q13.001 HDD 20G 9.5MM HITACHI/ DK23BA-20 HDD 20GB 9.5MM HIT/ DK23BA-20 56.02B32.081 NS HDD SKT SKT 44P HDD 20120S-44/ 4 22.10243.011 NS HDD PLATE ASSY_HDD-PLATE_610 60.41Q10.00 22 CD-RW MODULE 8X4X24X TM 610 CDRW-ROM_MODULE 610 6M.41Q06.001 NS CD/DVD ROM SCREW SCRW BIND M2*L3 B-ZN SHIVA 86.9A322.3R0 NS CD/DVD ROM SPECIAL SCREW CD-ROM SPECIAL SCREW 86.00A19.
Picture Partname Description NS No. CD-ROM CHASSIS ASSY_CD ROM_CHASSIS_61 60.41Q12.00 Part No. NS DVD-ROM 8X TOSHIBA/SDC2502 DVD 8X TOSHIBA/SDC2502 56.2249C.021 NS CD-ROM BOARD T2-610 CD-ROM BOARD 55.41Q03.00 NS HEATSINK ASSY_CPU_HEAT_PIPE_ 610 60.41Q02.00 NS FAN FAN 55*50*10 56MM 610 23.10044.001 NS SPEAKER SPEAKER MODULE-R 610 23.40056.001 SPEAKER SPEAKER MODULE-L 610 23.40056.
Picture No. Partname Description Part No. Keyboard 15 KEYBOARD US KB DFE/NSK-A4001 T2 610 US(84) 99.N2182.001 KEYBOARD FRENCH KB DFE/NSK-A400F T2 610 FRENC 99.N2182.00F KEYBOARD GERMAN KB DFE/NSK-A400G T2 610 GERMAN 99.N2182.00G KEYBOARD JAPAN KB DFE/NSK-A400J T2 610 JAPAN 99.N2182.00J KEYBOARD KOREA KB DFE/NSK-A400K T2 610 KOREA 99.N2182.00K KEYBOARD SPANISH KB DFE/NSK-A400S T2 610 SPANIS 99.N2182.00S KEYBOARD TAIWAN KB DFE/NSK-A4002 T2 610 TAIWAN 99.N2182.
Picture No. Partname Description Part No. Wireless Communication Device 12 WIRELESS 802.11B ANTENNA LEFT ANTENNA 802.11B(L)CZ2- 25.90013.031 A TM610 13 WIRELESS 802.11B ANTENNA RIGHT ANTENNA 802.11B(R)CZ2-A TM610 25.90013.041 NS POWER CORD 125V 3P CORD 125V UL 3P K01081B1183WP 27.01618.051 MICROPHONE CABLE 610_MIC_CABLE 50.41Q04.00 MDC CABLE C.A. MDC 2/2PIN 2CONN 85MM 610 50.41Q07.00 5 MAINBOARD/TM610 T2-610 MB W/O CPU 55.41Q01.02 NS HDD BOARD T2-610 HDD BD 55.41Q02.
Picture No. Partname Description Part No. Adapter NS ADT 60W 3P DELTA W/O POWER CORD ADT 60W 90-264V ADP60DB BB 3P 25.10064.191 ADT 60W 3P LITEON W/O POWER CORD ADT 3P PA-1600-02AE W/ ACER LOG 25.10068.111 23 BATTERY ASSY BTY LI-ION 6CELL TM610 60.41Q15.00 NS BATTERY ASSY BTY PACK PRIMARY 909-2140 60.41Q15.011 NS RTC BATTERY LI 3V BTY LI 3V ML3032T6 65MAH TAPE 23.20004.111 7 FRONT COVER ASSY FRONT COVER 610 60.41Q11.001 8 HDD COVER ASSY_HDD_BEZEL_610 60.41Q13.
Picture No. Partname Description Part No. NS MIDDLE COVER 610_MIDDLE_COVER 42.41Q06.00 NS DIMM COVE COVER DIM 610 34.41Q01.00 NS DUMMY PCMCIA ARD DUMMY PCMCIA PA+ABS TM330 42.40C20.001 NS PLATE NAME PLATE NAME TM610(FOR 611TXR) 40.41Q12.011 PLATE NAME LBL NAME PLATE 51.7*6.7 610TXV 40.41Q12.00 SCREW SCRW BIND M2*L3 B-ZN SHIVA 86.9A322.3R0 27 SCREW SCREW M2.5X6 86.9A353.6R0 NS HDD SCREW SCREW M3*4L W/F NI 86.5A524.4R0 NS SCREW SCREW FLAT M2*L6 86.9A322.
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Appendix A Model Definition and Configuration TravelMate 610 Model Number Definitions Model 610TXV LCD 14.1” TFT CPU PIII-800MHz Memory 128MB Hard Disk Drive 20GB CD/DVD-ROM Floppy Disk Drive Battery 8X DVD External LiIon 610TXVi 14.1” TFT PIII-800MHz 128MB 20GB 8X DVD External LiIon 610TXR 14.1" TFT PIII-800MHz 128MB 20GB 8/4/24 CD-RW External LiIon 610TXCi 14.1" TFT PIII-800MHz 128MB 20GB Combo(DVD+RW) External LiIon 611TXR 14.
108 Appendix A
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows 98SE, Windows 2000 , and Windows ME environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Microsoft Windows 98 SE Environment Test Item HDD Specifications IBM 10G Hitachi 20G Network Adapters LAN 3Com Etherlink III Ethernet/10baseT/100baseT TDK Ethernet PC Card LAN Adapter Xircom CreditCard Ethernet Adapter 10/100 Multi-Function Card 3Com 10/100 Fast EtherLink LAN+56K D-Link Winconnect 33.
Item I/O - Parallel (Printer) Specifications IBM Network Printer 17 CANON Color Bubble Jet BJC600 EPSON Stylus Color 740 HP DeskJet 880C printer (USB) HP LaserJet 6MP CANON USB Printer I/O - Parallel (Scanner) I/O - USB Acer AcerScan Prisa 620s Sanwa USB HUB (self-power) USB, USB HUB 4 PORTS TI-CHIPS EIZO I. Station USB HUB 3Com USB Network Interface Iomega USB ZIP250 ELECOM USB HUB 4-port I/O - USB Modem Best Data USB 56K V.90 Modem Speakerphone BLASTER USB BLASTER Modem 56K V.
Microsoft Windows 2000 Environment Test Item HDD Specifications IBM 10G & 20G Hitachi 10G & 20G Network Adapters LAN 3Com Etherlink III Ethernet/10baseT/100baseT 3Com 10/100 16 bits Fast Etherlink D-link Ethernet TDK Ethernet PC card LAN adapte Xircom CreditCard Ethernet Adapter IIps Xircom CreditCard Ethernet Adapter 10/100 LAN Madge Smart 16/4 RingNode MK2@ Token Ring IBM Turbo 16/4 TokenRing PC Card Multi-Function Card D-Link Winconnect 33.
Item I/O - Mous Specifications IBM PS Style Mouse (Black) Logitech USB Wheel Mouse Acer Aspire USB mouse (USB) Fu Hwa USB mouse (USB Microsoft InteliMouse optical Logitech PS Style Mouse Microsoft Inteli Mouse USB IBM ThinkPad Mobile Mouse Microsoft InteliMouse Explorer Logitech MouseMan Wheel USB Comb for DOSV &iMac I/O - Parallel (Printer) IBM Network Printer 17 CANON Color Bubble Jet BJC600 EPSON Stylus Color 740 HP DeskJet 880C printer (USB) HP LaserJet 6MP CANON USB Printer I/O - Parallel (Scanner)
Item USB Device Specifications Nokia Cellular Data Suite 1.
Windows ME Environment Test Item HDD Specifications IBM 10G & 20G Hitachi 10G & 20G Network Adapters LAN 3Com Etherlink III Ethernet/10baseT/100baseT 3Com 10/100 16bits Fast Etherlink D-Link Ethernet TDK Ethernet PC Card LAN adapter IBM EtherJet PC Card Xircom Credit Card Ethernet Adapter IIps Xircom CreditCard Ethernet Adapter 10/100 LAN Madge Smart 16/4 RingNode MK2@ Token Ring IBM Turbo 16/4 TokenRing PC Card Multi-Function Card 3Com 10/100 Fast EtherLink LAN+56K D-Link Winconnect 33.
Item I/O - Mous Specifications IBM PS Style Mouse (Black) Logitech USB Wheel Mouse Acer Aspire USB mouse (USB) Fu Hwa USB mouse Microsoft InteliMouse optical Logitech PS Style Mouse Microsoft Inteli Mouse USB IBM ThinkPad Mobile Mouse Microsoft Intelli Mouse Explore Logitech Serial mouse I/O - Parallel (Printer) IBM Network Printer 17 CANON Color Bubble Jet BJC600 EPSON Stylus Color 740 HP DeskJet 880C printer (USB) HP LaserJet 6MP CANON USB Printer I/O - Parallel (Scanner) I/O - USB Acer AcerScan Pris
Item Specifications PCMCIA USB Device Nokia Cellular Data Suite 1.
118 Appendix B
Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
120 Appendix C
Index A Disassembly Procedure Flowchart AC Adapter DMA Channel Assignment 23 Audio 19 Environmental Requirements Auxiliary Input Device Check 76 80 Error Symptoms 82 Indicator 82 LCD 82 Memory 83 PCMCIA 83 Power 82 22 Battery Pack 51 Removing BIOS 16 Power Management 29 BIOS Utility 29–?? BIOS Setup Utility Basic System Settings Navigating Speaker ESD 29 32 System Information 30 System Security 36 Block Diagram 3 Board Layout 4 Bottom View 5 Top View 4 83 83 Error Symptom-to-Spare P
Intermittent Problems 86 PCMCIA Port Inverter Board removing POST 60 24 Hard Disk Standby Mode 24 Hibernation Mode 24 Standby Mode 24 Power System Check 77 Battery Pack 77 Power Adapter 77 Power System Checkout 77 PQA 42 Processor 16 Display Standby Mode IRQ Assignment Map 26 J Jumpers 89 Bottom View Top View 91 89 K 12, 22 removing 58 Keyboard Keyboard Device Check R 76 RMA L 95 S 23 LCD 79 Power Management 21 IrDA Port 21 disassembly Screw List 57 50 System Check Procedur
W 112 Windows 98 Environment Test 110 Windows Millenium Environment Test 115 Windows 2000 Environment Test Index 123
124 Index
