Acer ENDURO T5 USER’S MANUAL
- © 2020. All Rights Reserved. Acer ENDURO T5 Covers: ET510-51W This revision: May 2020 Important This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features described in this manual may not be supported depending on the Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your computer.
Table of contents - 3 TABLE OF CONTENTS First things first 6 Your guides ............................................. 6 Basic care and tips for using your computer.................................................. 6 Turning your computer off........................... 6 Taking care of your computer ..................... 7 Taking care of your AC adapter .................. 7 Cleaning and servicing................................ 8 Guidelines for safe battery usage ............... 9 Internal battery......
- Table of contents Internet security software..........................
Getting started...
- First things first FIRST THINGS FIRST We would like to thank you for making this Acer computer your choice for meeting your mobile computing needs. Your guides To help you use your Acer computer we have designed a set of guides: The Quick Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the User’s Manual.
First things first - 7 If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it to Sleep by doing any of the following: • Press the power button. • Select the Windows Start button, select Power > Sleep. • Right-click the Windows Start button > Shut down or sign out > Sleep. Note If you cannot power off the computer normally, press and hold the power button for up to ten seconds to shut down the computer.
- First things first • Do not step on the power cord or place heavy objects on top of it. Route the power cord and any cables away from where people walk. • When unplugging the power cord, do not pull on the cord itself but pull on the plug. • The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating.
First things first - 9 Guidelines for safe battery usage Warning When using a charging cart or a small space to simultaneously charge or operate multiple devices , the area must be well- ventilated and the temperature kept between 0 °C (32 °F) to 35 °C (95 °F) and battery charging must be stopped when 100% capacity is reached. Continuous charging can cause deformation or damage to the battery/ device.
- First things first • ONLY CHARGE THE BATTERY IN A CLEAN, WELL VENTILATED AREA. Warning Batteries may explode if not handled properly. Do not disassemble or dispose of batteries in fire. Do not short external contacts, crush, puncture or otherwise tamper with batteries. Keep batteries away from children. Follow local regulations when disposing of used batteries.
First things first - 11 Use the battery only for its intended purpose. Never use any charger or battery that is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object such as a coin, clip or pen causes direct connection of the positive (+) and negative (-) terminals of the battery. (These look like metal strips on the battery.) This might happen, for example, when you carry a spare battery in your pocket or purse.
- Your Acer Computer tour YOUR ACER COMPUTER TOUR After setting up your computer, let us show you around your new Acer computer. Screen view 1 2 3 4 # Icon Item 1 Front camera 2 LED indicator 3 Touchscreen 4 Microphone Description Camera for video communication or taking photos. Indicates the computer’s battery status. Displays computer output, supports multi-touch input. Internal digital microphones for sound recording.
Your Acer Computer tour - 13 Left view 1 # Icon 2 3 4 5 6 4 5 Item Description Kensington lock Connects to a Kensington-compatible slot security lock. Connects to audio devices (e.g., Headset jack speakers, headphones) HDMI mini Supports high-definition digital video connector connections. Micro USB port Connects to USB devices. USB port Connects to USB devices. 6 DC-in jack 1 2 3 Connects to an AC adapter. Note Your computer comes with port covers.
- Your Acer Computer tour Right view 1 # 1 2 Icon Item COM RS232 port Ethernet(RJ-45) port 2 Description Connects to a serial device. Connects to an Ethernet 10/100/ 1000-based network. Note Your computer comes with port covers. The port covers protect your computer and reduce dust accumulation. Lift the edge of the port cover to access the slot.
Your Acer Computer tour - 15 Bottom view 1 # Icon 1 Item Docking connector Description Connects to a docking station. Base view 1 8 2 7 3 6 5 4 # 1 2 3 4 5 Icon Item Description Camera for video communication or Rear camera taking photos. Speaker Delivers stereo audio output. Battery lock Locks the battery in position. Fingerprint Fingerprint reader for Windows Hello reader (optional) and security.
- Your Acer Computer tour # Icon 6 TF 7 Item Micro SD card slot (under replaceable battery) Replaceable battery Description Insert a microSD card into this slot. Only one card can operate at a time. Provides power for the computer.
Recovery - 17 RECOVERY If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 60) do not help, you can recover your computer. This section describes the recovery tools available on your computer. Acer provides Acer ControlCenter, which allows you to reset your PC, refresh your PC, or create a factory default backup. If you cannot access Acer ControlCenter, click Settings in the Start menu, select Update & Security and then click Recovery.
- Recovery 1. From Start, select Control Center then Recovery Management. 2. Select the Backup tab and click Get started for Create backup to open the Backup window. 3. If you would like to backup not only your files but also the entire system, select Go to Backup and Restore (Windows 7).
Recovery - 19 4. Select Security and Maintenance in the left pane. 5. Select Recovery to open the Advanced recovery tools window.
- Recovery 6. Select Create a recovery drive to open the Recovery Drive window. 7. Make sure Back up system files to the recovery drive is selected and click Next.
Recovery - 21 8. Plug in the USB drive and wait for the PC to detect the USB drive then click Next. 9. Everything on the drive will be deleted. Click Create to continue. 10.You will be shown the backup progress on the screen. 11.Follow the process until it completes. 12.Unplug the USB drive and label it clearly. Important Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.
- Recovery Reset this PC and keep my files 1. From Start, select Control Center then Recovery Management. 2. Select the Restore tab and click Get started to open the Recovery window. 3. Click Get started under Reset this PC.
Recovery - 23 4. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. 5. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue. 6. You will be shown the reset progress on the screen.
- Recovery 2. Select the Restore tab and click Get started to open the Recovery window. 3. Click Get started under Reset this PC. 4. Select Remove everything to reset your PC back to its factory default. This process will reinstall your operating system and remove all of your personal files, apps, and settings.
Recovery - 25 5. Click Change settings to let you choose the Data erasure options. 6. Select Data erasure Off if you are keeping your computer. This will be quicker, but less secure. Files may still be recovered with a file recovery program. Select Data erasure On if you are not keeping your computer. This process will take longer, but will be more secure. Click Confirm then Next to continue.
- Recovery 8. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 9. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process. 10.Follow the process until it completes. 11.When your PC has completed the reset process, Windows will use factory default settings.
Using a Bluetooth connection - 27 USING A BLUETOOTH CONNECTION Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. Bluetoothenabled devices include computers, cell phones, tablets, wireless headsets, and keyboards. To use Bluetooth, you must ensure the following: 1. Bluetooth is enabled on both devices. 2. Your devices are "paired" (or connected).
- Using a Bluetooth connection 4. Select the device you wish to pair from the list of discovered devices. 5. After pairing, if there is a code displaying on the screen, enter that code on the device to proceed the connection. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN. In the case of one of the devices not having any inputs (as in a headset), the passcode is hardcoded into the device (usually "0000" or "1234").
Connecting to the Internet - 29 CONNECTING T O TH E INTERNET This chapter includes general information on types of connections, and getting connected to the internet. For detailed information, please refer to Network connections on page 73. Your computer’s built-in network features make it easy for you to connect your computer to the internet.
- Connecting to the Internet To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network’s name and password (if necessary). If you are trying to connect to a public network (such as at a coffeeshop), make sure you have the wireless network’s name. Note Please refer to your ISP or router documentation for details on connecting to the internet. 2.
Connecting to the Internet - 31 4. Once you select a wireless network, select Connect. 5. If required, enter the network’s password.
- Connecting to the Internet Connecting with a cable Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you'll be ready to get online. Connecting to a cellular network If your computer has a SIM slot, you can connect to the internet using a cellular phone network.
Bluelight Shield - 33 BLUELIGHT SHIELD The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for ’Quick Access’ in the Start Menu. From here you can toggle Bluelight Shield on or off, and you can choose from four different modes to fit your needs: No. Item Description 1 Low Reduction Reduces blue light emission from the LED backlit screen by 10% to 25% for basic protection.
Keeping your computer and data safe...
Securing your computer - 35 SECURING Y O U R C O MP U TE R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks — a security notch and passwords. Using a computer security lock The computer comes with a computer security slot for a security lock. Wrap a computer security lock cable around an immovable object such as a table or handle of a locked drawer.
- Securing your computer Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility. If you enter the password incorrectly, a warning message appears. Try again and press Enter. • When the User Password is set and the password on boot parameter is enabled, a prompt appears at boot-up.
Fingerprint Reader - 37 FINGERPRINT READER In addition to using an account password or PIN to sign in to Windows apps and services, you can also use the fingerprint reader to sign-in and unlock your Acer computer. In order to use the fingerprint reader, you must first configure the fingerprint reader to recognize your fingerprint to confirm your identity. How to use the fingerprint reader Select the Start button, then select Settings > Accounts > Sign-in options to set up Windows Hello. 1. Set a password.
- Fingerprint Reader 2. Set a PIN code. 3. In Windows Hello Fingerprint, select Set up to configure the fingerprint reader.
Fingerprint Reader - 39 4. In the Windows Hello set up window, select Get started to begin the fingerprint configuration. 5. Enter your PIN to confirm your identity.
- Fingerprint Reader 6. When the Windows Hello setup window appears, follow the onscreen directions. Press and hold your finger on the fingerprint sensor and then lift. Repeat this step until the fingerprint configuration is complete.
Fingerprint Reader - 41 7. Once the fingerprint configuration is complete, you will be able to sign in or unlock your computer by placing your fingerprint on the fingerprint reader. You may select Add another finger to add another fingerprint to unlock the computer. Note If the computer has multiple accounts, you can set up access separately and automatically switch between accounts.
- BIOS utility BIOS UTILITY The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press F2 while the computer logo is being displayed.
Power management - 43 POWER MANAGEMENT This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of time, the computer stops some or all of these devices in order to conserve energy.
- Power management 4. Select Change settings that are currently unavailable. 5. Scroll down and disable Turn on fast startup. 6. Select Save changes.
Battery pack - 45 BATTERY PACK The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned off significantly reduces charge time. The battery will come in handy when you travel or during a power failure.
- Battery pack Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack. The battery conditioning process ensures your battery accepts the maximum possible charge.
Battery pack - 47 Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears. Data may be lost if the battery is allowed to become fully depleted and the computer shuts down.
- Battery pack Removing the battery Step 1. Press down the latch to release the battery. 1 2 Step 2. Slide the battery towards the latch.
Battery pack - 49 Step 3. Lift the battery out of the battery bay. Important Only use Acer-approved accessories (adapter, power cord, battery, etc.).
- Traveling with your computer TRAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2. Shut down the computer or put it into Sleep or Hibernate mode. 3. Close the display cover. 4. Disconnect the cord from the AC adapter. 5.
Traveling with your computer - 51 When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time. What to bring to meetings If your meeting is relatively short, you probably do not need to bring anything with you other than your computer.
- Traveling with your computer Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes by keeping the computer with you. • If you need to stop for an extended period of time and cannot carry the computer with you, leave the computer in the trunk of the car to avoid exposing the computer to excessive heat. • Changes in temperature and humidity can cause condensation.
Traveling with your computer - 53 Preparing the computer Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on your computer when carrying it into the gate area.
- Traveling with your computer • Additional printer driver files if you plan to use another printer. • Proof of purchase, in case you need to show it to customs officials. • International Travelers Warranty passport. Special considerations Follow the same special considerations as when traveling with the computer.
Ports and connectors...
- Universal Serial Bus (USB) UNIVERSAL SERIAL BUS (USB) The USB port is a high-speed port which allows you to connect USB peripherals, such as a mouse, an external keyboard, additional storage (external hard disks), or any other compatible device. Note Two USB standards are currently available on Acer computers: USB 2.0 (High-speed USB) and USB 3.2 Gen 1 (SuperSpeed USB). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.2 Gen 1 ports have a blue tongue.
MicroSD card reader - 57 MICROSD CARD READER MicroSD (Secure Digital) cards are used in a wide selection of digital cameras, tablets, media players and cellular phones. Inserting an microSD card 1. Align the card so that the connector points towards the port, with the connectors facing down. 2. Carefully slide the card into the port. If you find you need to use any force to insert the card, try reorientating the card slightly. 3. Push the card until it clicks into place.
- Video and audio connectors VIDEO AND AUDIO CONNECTORS Add an external monitor to your computer via a video port. The type of port available depends on your computer’s configuration. Connecting a monitor 1. Check that the computer is powered off and the monitor power switch is turned off. 2. Attach the video cable to the monitor port on the computer. 3. Connect the monitor power cable and plug it into a properly grounded wall outlet. 4. Follow any setup instructions in the monitor's user's guide. 5.
HDMI Mini - 59 HDMI MINI HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable. The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality.
Got a question? In this section you will find: • • • • • Frequently asked questions Tips for using Windows 10 Troubleshooting information How to protect yourself while online Where to find Acer service center contact information
Frequently asked questions - 61 F R E Q U E N TL Y ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to the computer (if your computer has a power indicator, it will be off); if there is no power, check the following: • If you are using on the battery, it may be low and unable to power the computer.
- Frequently asked questions • The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar. • If headphones, earphones or external speakers are connected to the headphone jack on the computer, the internal speakers automatically turn off. The printer does not work. • Make sure that the printer is connected to a power outlet and that it is turned on.
Frequently asked questions - 63 Requesting service International Travelers Warranty (ITW) Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. An ITW passport came with your computer and contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.
F r e qu e nt ly a sk 64 - Frequently asked questions Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Tap the Start button on the lower left-hand corner of the screen. Tapping it will open Start where you can launch apps. How do I see all of my apps? Tap the Windows Start button to show a list of installed apps on the computer.
Frequently asked questions - 65 • Turn the Slideshow on or off • Select lock screen apps. How do I set up the lock screen slideshow? 1. Tap the Windows Start button and select Settings > Personalization. 2. Under Lock screen, select Slideshow. 3. Tap Add a folder and open the folder you wish to use (your Pictures folder will open by default). Tap Choose this folder to add the folder to the lock screen slideshow. 4. Select a folder and tap Remove to remove the folder from the lock screen slideshow. 5.
- Frequently asked questions 1. Select an alarm from the list, or select the + in the lower-right corner to create a new alarm. 2. Enter the Alarm name. 3. Set the time by choosing the hour and minute. 4. Choose which days the alarm should go off. 5. Select the sound notification. 6. Select the snooze time. 7. Tap the Save icon in the bottom right-hand corner to save the alarm. 8. Select On or Off to activate or deactivate the alarm.
Frequently asked questions - 67 How do I remove a tile from Start? Tap and hold a tile until you see the screen dim. When you release the tile, tap the Unpin icon to remove the tile from Start. How do I make an app appear on my taskbar? If you're in all apps list and you want to make an app appear on the taskbar, tap and hold the app until you see the screen dim. When you release the app, tap More > Pin to taskbar from the menu that appears.
- Frequently asked questions How do I check for Windows updates? Tap the Windows Start button > Settings > Update & Security > Windows Update. Tap Advanced options to configure the settings. Where can I get more information? For more information please visit the following pages: • Windows 10 information: www.microsoft.com • Support FAQs: support.acer.
Fr eq u en tl y as ked qu es t io ns Frequently asked questions - 69 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
- Frequently asked questions Error messages Corrective action I/O parity error Contact your dealer or an authorized service center. Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface error Contact your dealer or an authorized service center. Memory size mismatch Press F2 (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot.
Internet and online security - 71 INTERNET AND ONLINE SECURITY First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the internet (see Internet security software on page 75). A comprehensive internet security program is offered when you first start your computer. You should activate this protection as soon as possible, certainly before you connect to the internet.
- Internet and online security internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the internet (this requires a ‘micro-filter’ on each telephone socket to avoid interference).
Internet and online security - 73 Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an internet connection. You can set up a LAN using wired technologies (such as Ethernet) or wireless technologies (such as Wi-Fi or Bluetooth).
- Internet and online security services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable(RJ45) A network cable (also called RJ45 cable) is used to connect the host computer to the access point (see illustration below); this type of cable may also be used to connect peripheral devices to the access point. Wireless adapter Most computers feature a wireless module and Wi-Fi button that turns the network connection on or off.
Internet and online security - 75 Internet security software To help you stay ahead of cybercriminals, Acer has partnered with Norton to offer you security for all your devices. Select Acer computers include protection by Norton Security Norton Security is pre-installed on select Acer computers, protecting your identity and financial data from viruses, spyware, malware and other online threats. Learn more about how to stay safe online and how to stay protected after your introductory subscription ends.
- Internet and online security Don't be fooled if someone calls your phone A tech support scam is a form of online fraud where people call you on the phone saying they're Technical Support from a trusted company like Norton or Microsoft and that you have a virus. The main motive behind these scams is to extort money from the victim. Cybercriminals can also install malware such as keylogging software or backdoor Trojans in order to gain access to personal information.
Internet and online security - 77 Botnets A botnet is a string of infected, connected computers coordinated together to perform a task. Botnets gain access to your machine through some piece of malicious coding. Once the software is downloaded, the botnet will now contact its master computer and let it know that everything is ready to go. Now your computer, phone, tablet, or IoT device is entirely under the control of the person who created the botnet.
- Internet and online security between these transmissions. They then set up tools programmed to "listen in" on transmissions, intercept data that is specifically targeted as valuable, and capture the data, such as your login credentials and passwords. Use a virtual private network (VPN) to ensure your privacy and anonymity are protected when you use public Wi-Fi.
Internet and online security - 79 However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.
