AW2000h Series User Guide AW170h F1/ AW170hd F1/ AW170hq F1
Copyright © 2009. All Rights Reserved.
iii Information for your safety and comfort Visit http://registration.acer.com and discover the benefits of being an Acer customer. Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
iv • Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
v Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product. • Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the following requirements: detachable type, UL listed/CSA certified, VDE approved or its equivalent, 4.6 meters (15 feet) maximum length.
vi Additional safety information Your device and its enhancements may contain small parts. Keep them out of the reach of small children. Disposal instructions Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://www.acer-group.com/public/Sustainability/sustainability01.htm.
vii Finding your comfort zone Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort.
viii • using a glare-reduction filter • using a display visor, such as a piece of cardboard extended from the display's top front edge • Avoid adjusting your display to an awkward viewing angle. • Avoid looking at bright light sources, such as open windows, for extended periods of time. Developing good work habits Develop the following work habits to make your computer use more relaxing and productive: • Take short breaks regularly and often. • Perform some stretching exercises.
ix Regulations and safety notices FCC notice This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
x Operation conditions This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notice: Canadian users This Class A digital apparatus complies with Canadian ICES-003.
xi 4 Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom's specifications, the associated equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another.
xii Prodotto laser di classe 1 Attenzione: Radiazioni laser invisibili in caso d’apertura. Evitare l’esposizione ai raggi. Producto láser de Clase 1 Precaución: Cuando está abierta, hay radiación láser. Evite una exposición al haz de luz. Produto Laser de Classe 1 Precaução: Radiação laser invisível quando aberto. Evite exposição ao feixe. Laserproduct klasse 1 Voorzichtig: Onzichtbare laserstraling indien geopend. Voorkom blootstelling aan straal.
xiii Information for your safety and comfort Regulations and safety notices iii ix 1 System tour 1 System notes Nodes System power SATA backplane, drives and RAID External and internal structure Front panel Rear panel Internal components Mainboard 2 2 2 2 3 3 5 7 8 2 System setup Setting up the system Pre-installation requirements Connecting peripherals Turning on the system Power-on problems Configuring the system OS Turning off the system 3 System upgrades Installation precautions ESD precautions P
xiv Upgrading the processor Upgrading the system memory System memory interface Memory population guide 4 System BIOS 43 46 46 46 55 Introduction The BIOS setup utility Changing configuration data Main setup System Overview Advanced Settings Boot Features Power configuration Processor & Clock Options Advanced Chipset Control Security Settings Server Management Settings Product Information IP Address Remote Access Configuration Event Log Configuration Boot Boot Device Priority Hard Disk Drives Removable
xv Appendix A Server management tools Server management overview RAID configuration utilities Intel onboard SATA RAID Creation Adaptec onboard SATA RAID Creation 93 94 95 95 96 Appendix B Rack mount configuration 99 Rack installation information System rack installation Vertical mounting hole pattern Installing the system into the rack 100 102 103 104 Appendix C: Acer Smart Console Using Acer Smart Console Software requirements Accessing Acer Smart Console Acer Smart Console user interface System Inf
xvi
1 System tour
2 1 System tour System notes The AW2000h is a 2U twin server system. With four mainboards incorporated into a single chassis acting as four separate nodes, there are several points you should keep in mind. The server has an integrated dual-port Gigabit Ethernet which supports Intel I/O Acceleration Technology (IOAT), iSCSI boot, Virtual Machine Device Queues (VMDq) and PCI-SIG SR-IOV implementation.
3 External and internal structure Front panel The illustration below shows the system front panel. Item Icon Component 1 Power button/indicator 2 LAN activity indicator 3 Status/fault indicator 4 System ID button/indicator 5 Three 3.5-inch hot-plug drive bays (A0 to A2) for node A 6 Three 3.5-inch hot-plug drive bays (B0 to B2) for node B 7 Three 3.5-inch hot-plug drive bays (C0 to C2) for node C 8 Three 3.
4 1 System tour Item Icon Component 13 Server node A control panel 14 Server node B control panel 15 Thumbscrews for securing server to rack Front panel LED indicator status LED indicator Power indicator Status/fault indicator LAN activity indicator System ID indicator LED color LED state Status Green On S0: Power ON Green Blinking (1 Hz at 50% duty cycle) S1: Sleep N/A Off S4 N/A Off S5 Red On Overheat Red Flashing 1 Hz Fan fail Red Off Normal Green On LAN Link / No
5 Rear panel No.
6 1 System tour Rear panel LED indicator status LED indicator LED color LED state Status System ID LED N/A Off Normal Blue On System ID button pressed Blue Blinking IPMI-activated system ID LAN port LED indicators LED indicator LED color LED state Status RJ45 LED (Left) N/A Off No connection or 10 Mbps Green On 100 Mbps Amber On 1000 Mbps Yellow On Active connection Yellow Blinking Transmit/Receive activity RJ45 LED (Right)
7 Internal components No.
8 1 System tour Mainboard Both the AW170hd F1 and AW170hq F1 include an InfiniBand port at DDR (dual data rate) and QDR (quad data rate) speeds, respectively. InfiniBand is a scalable serial communications link intended for connecting processors with high-speed peripherals. (InfiniBand requires a QSFP connector.
9 The mainboard becomes accessible once you open the system. It should look like the figure shown below.
10 1 System tour No. Connector Description 1 SW1 Unit identifier switch 2 JRST1 Alarm reset header 3 InfiniBand InfiniBand connector QSFP connector (only available for AW170hd F1 and AW170hq F1).
11 No.
12 1 System tour Mainboard jumper settings No. Jumper Description Default Setting 1 JWD1 Enable/Disable/ Reset Watch Dog Pins 1-2 (Reset) 2 JBT1 Clear CMOS Instead of pins, this jumper consists of contact pads to prevent accidental clearing of the CMOS contents. To clear CMOS, disconnect the power and short the CMOS pads with a metal object such as a small screwdriver.
13 Mainboard LEDs No.
14 1 System tour
2 System setup
16 2 System setup Setting up the system Pre-installation requirements Selecting a site Before unpacking and installing the system, select a suitable site for the system for maximum efficiency. Consider the following factors when choosing a site for the system: • Near a grounded power outlet. • Clean and dust-free. • Stable surface free from vibration. • Well-ventilated and away from sources of heat.
17 Connecting peripherals Caution! The server operates on 100-127/200-240 VAC only. Do not connect the system to an incorrect voltage source. Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system. Note: Consult the operating system manual for information on how to configure the network setup.
18 2 System setup Turning on the system After making sure that you have properly set up the system and connected all the required cables, you can now power on the system. To power on the system: After plugging in the power cord, press the power button for each node. Each node can be powered on or powered off independently. You can turn on each node at any sequence. The system starts up and displays a welcome message on the monitor. After that, a series of POST messages appears.
19 Power-on problems If the system does not boot after you have applied power, check the following factors that might have caused the boot failure. • The external power cord may be loosely connected. Check the power cord connection from the power source to the power supply module AC input connector on the rear panel. Make sure that the power cord is properly connected to the power source and to the AC input connector. • No power comes from the grounded power outlet.
20 2 System setup Configuring the system OS Acer Smart Setup assists you to conveniently install your choice of operating system. Note: To purchase the Acer Smart Setup software, contact your local Acer representative. To start using Acer Smart Setup, follow the steps below. 1 Locate the Acer Smart Setup included in the system package. 2 Connect an external DVD drive to your system. Press the Stop/Eject button on the DVD drive to eject the disc tray.
21 Turning off the system There are two ways to turn off the server — via software or via hardware. The software procedure below applies to a system running the Windows operating system. For further operating system shutdown procedures, refer to the related user documentation. To turn off the system via software: 1 Press + + on the attached keyboard or click Start on the Windows taskbar. 2 Select Shut Down. 3 Select Shut down from the drop-down window then click on OK.
22 2 System setup
3 System upgrades
24 3 System upgrades Installation precautions Before you install any server component, we recommend that you read the following sections. These sections contain important ESD precautions along with pre-installation and post-installation instructions. ESD precautions Electrostatic discharge (ESD) can damage the processor, disk drives, expansion boards, mainboards, memory modules and other server components.
25 6 Follow the ESD precautions described in this section when handling a server component. Post-installation instructions Perform the steps below after installing a server component. 1 See to it that all components are installed according to the described step-by-step instructions. 2 Reinstall all components or cable that have been previously removed. 3 Reinstall the top cover. 4 Reconnect the necessary cables. 5 Turn on the system.
26 3 System upgrades Configuring the storage devices The system supports up to twelve 3.5-inch hot-plug SATA hard disk drives. An optional floppy drive or optical drive can also be added to the server. Accessing the drive bays Since SATA drives have hot-plug capability, you do not need to access the inside of the chassis or power down the system to install or replace SATA drives. Proceed to the next step for instructions.
27 • The hard disk drive carriers must be installed in the following order: Node B control panel Node D control panel Node A control panel Drive bays for node A Node C control panel Drive bays for node B Drive bays for node C Drive bays for node D Bay no. Description Node A HDD A0 to A2 Three 3.5-inch hot-plug drive bays controlled by node A Node B HDD B0 to B2 Three 3.5-inch hot-plug drive bays controlled by node B Node C HDD C0 to C2 Three 3.
28 3 System upgrades Hot-plug HDD carrier LED indicators Description HDD present no access HDD access Blue Red Off Off Blink Off Removing a hard disk drive with carrier 1 Observe the ESD precautions described on page 24. 2 Remove the carrier with failed HDD. (1) Unlock the HDD carrier latch. (2) Slide the HDD carrier latch to release the lever. (3) Pull the lever and slide the carrier from the chassis. 3 Observe the post-installation instructions described on page 25.
29 Installing a hard disk drive with carrier 1 Slide the HDD carrier all the way into the drive bay. 2 Close the HDD carrier lever and push the HDD carrier until it locks into place. 3 Lock the HDD carrier. 4 Observe the post-installation instructions described on page 25.
30 3 System upgrades Installing and removing the power supply The server has two power supply module bays on the rear panel that accept hot-pluggable power supply modules. The system ships out with only a single power supply module installed. You have the option to purchase an extra power supply module to provide the system with a hot-plug power source.
31 Power supply failure If the power supply unit fails, the system will shut down and you will need to replace the power supply unit. Replacement units can be ordered directly from Acer. Replacing the power supply Caution! Power supply hot-plug operations should be performed only if a failure occurs in the power supply. Press all main power buttons on the front of the chassis and then unplug the AC power cord to completely remove power from the system before removing the power supply.
32 5 3 System upgrades Plug the AC power cord back into the module and power up the server by pushing the power on buttons for all nodes.
33 Replacing a server node If you need to replace a server node module, follow these steps: 1 Turn off the power to the node module. 2 Press the tabs (1) on both sides and use the handles (2) to pull out and remove the node module. 3 Insert a new node module into the vacated server node bay.
34 3 System upgrades Installing an expansion card Your server has two preinstalled riser cards designed specifically for use in the 1U rackmount chassis. These riser cards allow two low-profile PCI Express x16 cards to fit inside the chassis. Installing a PCI add-on card A riser card has already been preinstalled into each serverboard. Perform the following steps to add a PCI add-on card: 1 Remove the server node (see steps 1 and 2 in “Replacing a server node” on page 33).
35 4 Insert the add-on card (3) into the PCI slot. 5 Secure the add-on card with the locking tab (4).
36 3 System upgrades Opening the server Caution! Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the “Preinstallation instructions” on page 24. You need to open the server before you can install additional components or access the system’s internal components. Refer to the following sections for instructions. Removing the top cover Note: Observe the ESD precautions and pre-installation instructions described on page 24.
37 Installing the top cover 1 Perform the pre-installation instructions described on page 24. 2 Install the top cover. (1) Align the top cover tabs with the slots on the chassis. (2) Close the top cover. 3 Replace the two screws on the top cover. Installing and removing the air duct Caution! Always operate your server with the air duct installed to ensure reliable and continued operation.
38 3 System upgrades Removing the air duct 1 Perform the pre-installation instructions described on page 24. 2 Lift the air duct from the chassis. Replacing a system fan The system has a total of four high-performance fans to provide the cooling for the system. Fan speed may be controlled by a setting in BIOS (see Chapter 4). To replace a fan module: 1 Perform the pre-installation instructions described on page 24. Warning! The system fan becomes very hot when the system is on.
39 4 Install the new fan module. (1) Insert the new fan module into the chassis. (2) Connect the fan cable. 5 Observe the post-installation instructions described on page 25. Replacing the processor and heatsink Notes: • • • • Always connect the power cord last and always remove it before adding, removing or changing any hardware components. Make sure that you install the processor into the CPU socket before you install the CPU heatsink.
40 3 System upgrades Removing the heatsink Warning! We do not recommend that the CPU or the heatsink be removed. However, if you do need to uninstall the heatsink, please follow the instructions below to prevent damage to the CPU or the CPU socket. 1 Remove power from the system and unplug the AC power cord from the power supply. 2 Using a screwdriver, loosen the heatsink screws from the mainboard. 3 Lift the heat sink away from the processor.
41 4 Lay down the heat sink in an upright position — with the thermal patch facing upward. Do not let the thermal patch touch the work surface. Installing a heatsink Caution! The heat sink has a thermal interface material (TIM) on the underside. Use caution so that you do not damage the TIM. If a protective film is installed on the TIM, remove it. 1 Remove power from the system and unplug the AC power cord from the power supply.
42 3 System upgrades 4 Screw in two diagonal screws (i.e. the #1 and the #2 screws) until just snug. Do not fully tighten the screws or you may damage the CPU.) 5 Add the two remaining screws then finish the installation by fully tightening all four screws.
43 Upgrading the processor Processor configuration guidelines Each server node supports two LGA 1366 processor sockets supporting dual-core or quad-core Intel Xeon processors. The supplied processors may be upgraded or additional processors installed. Observe the following guidelines when replacing or installing a processor. • • • • Processor 1 socket must always be populated. If no processor is installed in this socket, the system will fail to boot.
44 3 System upgrades (3) Grasp the installed processor by its edges and lift it out of its socket. (4) Store the old processor inside an anti-static bag. 4 Remove the new processor from its protective packaging. 5 Install the new processor. (1) Hold the processor by its edges. Make sure the alignment tabs on the socket fit the two notch located on the edge of the processor. The pins are keyed in such a way that you cannot install the processor in the wrong orientation without bending the pins.
45 (4) Engage the load lever back into place. 6 Apply the thermal interface material. (1) Use an alcohol pad to wipe off the old thermal grease from both the heat sink and the processor socket retention plate. (2) Apply a thin layer of an approved thermal interface material before installing the heat sink. Make sure that only a very thin layer is applied so that both contact surfaces are still visible. 7 Install the heatsink (see “Installing a heatsink” on page 41).
46 3 System upgrades Upgrading the system memory System memory interface Each processor has three memory channels (1, 2 and 3 ) and each channel has two slots - A (PxDIMM1A, 2A, 3A in blue) and B (PxDIMM1B, 2B, 3B in black). So, the system has a total of twelve memory slots. The memory slots support DDR3-1333 registered/ unbuffered ECC memory modules. The folllowing illustration shows the processor 1 memory slots (1) and processor 2 memory slots (2).
47 • For dual processors • Populate DIMM slots 1A of each CPU first, followed by slots 2A, 3A,1B, 2B and 3B. Install DIMM modules of the same type, size and manufacturer in the same colored DIMM slots.
48 3 System upgrades Mirroring mode • • • • • For mirroring mode, the memory contains a primary image and a copy of the primary image. Therefore, the effective size of memory is reduced by at least one-half. Channels 3 has no function and cannot be populated in this mode. Follow the population rules described in independent mode. DIMM modules installed in channels 1 and 2 must be identical — 1A and 2A should be the same type, size and manufacturer.
49 Lockstep mode • • • • • In Lockstep Channel Mode, each memory access is a 128-bit data access that spans Channel 1 and Channel 2. This is done to support SDDC for DRAM devices with 8-bit wide data ports. The same address is used on both channels such that an address error on any channel is detectable by ECC. Lockstep Channel mode is the only RAS mode that supports x8 SDDC. Channel 3 has no function and cannot be populated in this mode. Follow the population rules described in independent mode.
50 3 System upgrades configuration. 5. Do not mix UDIMMs with RDIMMs. Sparing mode (only supported on Intel Xeon Processor 5600 Series CPUs ) • • • • • In this mode, if the system detects degrading memory and did not crash, the data in the failed channel will be copied to the spare channel. The failed channel is then isolated and the spare channel becomes active. However, any uncorrectable error that happens before the isolation will still cause the system to stop normal operation.
51 Notes: 1. Place DIMMs in “X” location. 2. DIMM population must correspond to the above tables. 3. DIMM modules support 1 GB, 2 GB, 4 GB and 8 GB DIMMS. 4. The size of each DIMM must be the same across the configuration. 5. Do not mix UDIMMs with RDIMMs. Memory identification Generally, there are some memory information printed on the label of the DIMM module.
52 3 System upgrades Installing a memory module Warning! Memory of the identical size, speed and organization must be installed in the same colored DIMM slots. 1 Locate the DIMM slot on the mainboard. 2 Install the memory module. a Align then insert the DIMM into the socket. b Push the DIMM to the socket until the retaining clips snap inward. Note: The DIMM slot is slotted to ensure proper installation.
53 Removing a memory module Important: Before removing any DIMM from the mainboard, make sure to create a backup file of all important data. 1 2 Remove the memory module. a Press the holding clips on both sides of the DIMM slot outward to release the DIMM. b Gently pull the DIMM upward to remove it from the DIMM slot. If you intend to install a new memory module, refer to the previous section. To reconfigure the system memory The system automatically detects the amount of memory installed.
54 3 System upgrades
4 System BIOS
56 4 System BIOS Introduction This chapter describes the BIOS Setup Utility for your server. The AMI ROM BIOS is stored in a Flash EEPROM and can be easily updated. This chapter describes the basic navigation of the BIOS Setup Utility setup screens. The BIOS setup utility To enter the BIOS Setup Utility, press the key while the system is booting up. Each main BIOS menu option is described in this manual. The Main BIOS setup menu screen has two main frames.
57 during the setup navigation process. These keys include , , , and arrow keys. Changing configuration data The configuration data that determines the system parameters may be changed by entering the BIOS setup utility. This setup utility can be accessed by pressing at the appropriate time during system boot. Starting the setup utility normally, the only visible Power-On Self-Test (POST) routine is the memory test.
58 4 System BIOS entered in HH:MM:SS format. (Note: The time is in the 24-hour format. For example, 5:30 P.M. appears as 17:30:00.) BIOS Build Ver: This item displays the BIOS revision used in your system. BIOS Build Date: This item displays the date this BIOS was completed. Processor The BIOS will automatically display the status of the processor used in your system and indicate the CPU type used. Speed: This item displays the speed of the CPU detected by the BIOS.
59 Boot Features Quick Boot: Skip certain tests during POST to reduce the time needed for system boot. Quiet Boot: Allows the bootup screen options to be modified between POST messages or the OEM logo. Select Disabled to display the POST messages. Select Enabled to display the OEM logo instead of the normal POST messages. AddOn ROM Display Mode: Sets the display mode for Option ROM. Bootup Num-Lock: Selects the Power-on state for Numlock key.
60 4 System BIOS frequency, CPUID, Microcode Revision, Cache L1/L2/L3, Ratio Status, and Ratio Actual Value. The submenu also allows you to configure the processor and clock settings. Ratio CMOS Setting: This option allows you to set the ratio between the CPU core clock and the FSB frequency.The default setting depends on the type of CPU installed on the motherboard. The default setting for the CPU installed in your motherboard is [18]. Press "+" or "-" on your keyboard to change this value.
61 Important: The following feature is only available if supported by the processor and/or operating system. Adjacent Cache Line Prefetch: The CPU fetches the cache line for 64 bytes if this option is set to Disabled. The CPU fetches both cache lines for 128 bytes as comprised if Enabled. MPS and ACPI MADT Ordering: Allows you to configure the MPS (Multi-Processor Specifi cations) and ACPI settings for your motherboard. Select Modern Ordering if Windows XP or newer is used.
62 4 System BIOS dissipation. Please refer to Intel’s web site for detailed information. The options are Disable (Disable GV3) and Enable (Enable GV3). Intel C-STATE Tech: If Enabled, C-State is set by the system automatically to either C2, C3 or C4. C-State package limit setting: If set to Auto, the BIOS will automatically set the limit on the C-State package register. C1 Auto Demotion: When Enabled, the CPU will conditionally demote C3, C6 or C7 requests to C1 based on un-core auto-demote information.
63 Important: The following feature is only available when QPI Links Speed is set to Full Speed. QPI Frequency: This selects the desired QPI frequency. QPI L0s and L1: This enables the QPI power state to low power. L0s and L1 are automatically selected by the motherboard. Memory Frequency: This feature enables you to force a DDR3 frequency slower than what the system has detected. Memory Frequency: Allows you to force a DDR3 memory module to run at a frequency other than what the system has detected.
64 4 System BIOS • Inlet Temperature - This is the temperature detected at the chassis inlet. Steps are in 0.5 °C increments. The default is [070]. Press "+" or "-" on your keyboard to change this value. • Temperature Rise - This is the temperature rise to the DIMM thermal zone. Steps are in 0.5 °C increments. The default is [020]. Press "+" or "-" on your keyboard to change this value. • Air Flow - This is the air flow speed to the DIMM modules. Each step is one mm/sec. The default is [1500].
65 delay necessary cache accesses. This feature reduces or increases the frequency the system prefetches data. Intel VT-d: Select Enabled to enable Intel Virtualization Technology support for Direct I/O VT-d by reporting the I/O device assignments to VMM through the DMAR ACPI Tables. This feature offers fullyprotected I/O resource-sharing across the Intel platforms, providing you with greater reliability, security and availability in networking and data-sharing.
66 4 System BIOS Note: Only available when USB Functions is set to Enabled. USB 2.0 Controller: Select Enabled to activate the onboard USB 2.0 controller. Note: Only available when USB Functions is set to Disabled. Otherwise, this item will be set to Enabled by the BIOS. USB 2.0 Controller Mode: This setting allows you to select the USB 2.0 Controller mode.
67 • ICH RAID Code Base - Select Intel or Adaptec to launch the appropriate SATA RAID firmware to configure SATA RAID. SATA#2 configuration: Selecting Enhanced will set SATA#2 to native SATA mode. Primary IDE Master/Slave, Secondary IDE Master/Slave, Third IDE Master, and Fourth IDE Master: These settings allow you to set the parameters of the IDE slots. Press to activate the submenu screen for detailed options of these items. Set the configurations accordingly.
68 • 4 System BIOS Select Description 4 Use PIO mode 4. It has a data transfer bandwidth of 32 bits. Enabled Enable 32-bit data transfer. DMA Mode Select Description Auto Automatically detect IDE DMA mode when the IDE disk drive support cannot be determined. SWDMA0 Use Single Word DMA mode 0. It has a data transfer rate of 2.1 MBs. SWDMA2 Use Single Word DMA mode 2. It has a data transfer rate of 8.3 MBs. MWDMA0 Use Multi Word DMA mode 0. It has a data transfer rate of 4.2 MBs.
69 • S.M.A.R.T. For Hard disk drives - Self-Monitoring Analysis and Reporting Technology (SMART) can help predict impending drive failures. Select Auto to allow the BIOS to automatically detect hard disk drive support. • 32Bit Data Transfer - Select Enable to enable the function of 32-bit IDE data transfer. IDE Detect Timeout (sec): Use this feature to set the time-out value for the BIOS to detect the ATA, ATAPI devices installed in the system.
70 4 System BIOS PCI-E Slot1 Option ROM: Select Enabled to enable PCI Express Slot1 Option ROM. This will boot the computer using a network interface unless PCI-E Slot 1 is populated with a graphics device. PCI IDE BusMaster: When Enabled, the BIOS uses PCI bus mastering for reading/writing to IDE drives. Load Onboard LAN1 Option ROM/Load Onboard LAN2 Option ROM: Select Enabled to enable the onboard LAN1 or LAN2 Option ROM. This is to boot computer using a network interface.
71 Hardware Health Configuration This feature allows you to monitor system health and review the status of each item as displayed. CPU Overheat Alarm: This option allows you to select the CPU Overheat Alarm setting which determines when the CPU OH alarm will be activated to provide warning of possible CPU overheat. Warning: Any temperature that exceeds the CPU threshold temperature predefined by the CPU manufacturer may result in CPU overheat or system instability.
72 4 System BIOS CPU Temperature/System Temperature: This feature displays current temperature readings for the CPU and the System. The following items will be displayed for your reference only: CPU Temperature: The CPU thermal technology that reports absolute temperatures (Celsius/Fahrenheit) has been upgraded to a more advanced feature by Intel in its newer processors. The basic concept is each CPU is embedded by unique temperature information that the motherboard can read.
73 Note: The system may shut down if it continues for a long period to prevent damage to the CPU. The information provided above is for your reference only. For more information on thermal management, please refer to Intel’s Web site at www.intel.com. System Temperature: The system temperature will be displayed (in degrees in Celsius and Fahrenheit) as it is detected by the BIOS. Fan1 to Fan 4 Reading: This feature displays the fan speed readings from fan interfaces Fan1 through Fan4.
74 4 System BIOS ACPI configuration Use this feature to configure Advanced configuration and Power Interface (ACPI) power management settings for your system. ACPI Aware O/S: Select Yes to enable ACPI support for an operating system that supports ACPI. Select No to disable ACPI support for an OS that does not support ACPI. ACPI Version Features: The options are ACPI v1.0, ACPI v2.0 and ACPI v3.0. Please refer to ACPI's website for further explanation: http:// www.acpi.info/.
75 NUMA Support: Uses Non-Uniform Memory Access to improve CPU performance. High Performance Event Timer: Select Enabled to activate the High Performance Event Timer (HPET) that produces periodic interrupts at a much higher frequency than a Real-time Clock (RTC) does in synchronizing multimedia streams, providing smooth playback and reducing the dependency on other timestamp calculation devices, such as an x86 RDTSC Instruction embedded in the CPU.
76 4 System BIOS been used and Set means a supervisor password has been entered for the system. User Password: This item indicates if a user password has been entered for the system. Clear means such a password has not been used and Set means a user password has been entered for the system. Change Supervisor Password: Select this feature and press to access the submenu, and then type in a new Supervisor Password.
77 Server Management Settings Use this feature to configure Server Management settings. Product Information This submenu displays the following product information. • System Product Name • System Serial Number • Base Board Product Name • Base Board Serial Number • UUID • NIC1 Mac Address/NIC2 Mac Address • IPMI Firmware Revision IP Address Source: Select how an IP address is assigned to a client computer or network device.
78 4 System BIOS IP Address Note: This feature can be changed by the user when the IP Source is set to Static. The BIOS will automatically display the IP address of the machine. This should be in decimal and in dotted quad form (i.e., 192.168.10.253). The value of each three-digit number separated by dots should not exceed 255. Subnet Mask: This item displays the current subnet mask setting for your IPMI connection. This should be in decimal and in dotted quad form (e.g., 192.168.10.253).
79 Serial Port Number: This feature allows the user to decide which serial port to be used for Console Redirection. The options are COM 1 and COM2. Base Address, IRQ: This item displays the base address and IRQ of the serial port used for Console Redirection. Serial Port Mode: Allows you to set the serial port mode for Console Redirection. Flow Control: Allows you to set the flow control for Console Redirection.
80 4 System BIOS Boot This submenu allows you to configure boot settings for the system. Boot Device Priority This feature allows you to specify the sequence of priority for the Boot Device.
81 Hard Disk Drives This feature allows you to specify the boot sequence from all available hard disk drives. The settings are Disabled and a list of all hard disk drives that have been detected. • 1st Drive • 2nd Drive • 3rd Drive Removable Drives This feature allows you to specify the boot sequence from all available removable drives. CD/DVD Drive This feature allows you to specify the boot sequence from all available removable drives.
82 4 System BIOS Exit Options Select the Exit tab from the BIOS Setup Utility screen to enter the Exit BIOS Setup screen. Save Changes and Exit: When you have completed the system configuration changes, select this option to leave the BIOS Setup Utility and reboot the computer, so the new system configuration parameters can take effect. Select Save Changes and Exit from the Exit menu and press .
5 System troubleshooting
84 5 System troubleshooting Resetting the system Before going through in-depth troubleshooting, attempt first to reset the system using one of the methods below. To do this Press Soft boot reset to clear the system memory and reload the operating system. ++ Cold boot reset. Turn the system power off and then on. This clears system memory, restarts POST, reloads the OS and halts power to all peripherals.
85 Initial troubleshooting checklist Use the checklist below to eliminate the possible cause for the problem you are encountering.
86 5 System troubleshooting Hardware diagnostic testing This section provides a more detailed approach to identifying a hardware problem and its source. Checking the boot-up status Caution! Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/ or the peripheral device. 1 Turn off the system and all external peripheral devices.
87 Verifying the condition of the storage devices As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn on green briefly. Check the activity indicators for the hard drive(s), DVD-ROM drive, and any other device you may have installed. If any of these indicators fail to light up, refer to related problems listed in the “HDD activity indicator does not light” on page 88.
88 5 System troubleshooting Specific problems and corrective actions Listed below are specific problems that may arise during the use of your server and their possible solutions. Power indicator does not light Do the following: • Make sure the power supply module is properly installed. • Make sure the power cord is connected correctly. • Make sure that the wall outlet has power. Test it by plugging in another device. • Make sure the power indicator on the front panel is lit up green.
89 ODD (optical disk drive) activity indicator does not light Do the following: • Make sure the ODD drive is properly connected to your system. • Check that drive is properly configured. ODD tray cannot be ejected Insert the tip of a paperclip into the small hole on the ODD drive. Slowly pull the tray out from the drive until the tray is fully extended then remove the disc. ODD drive cannot read a disc Do the following: • Make sure you are using the correct type of disc.
90 5 System troubleshooting Newly installed memory modules are not detected Do the following: • Make sure the memory modules specifications comply with the system requirements. • Make sure the memory modules have been populated according to the system guidelines. • Make sure the memory modules are properly installed on their mainboard slots. Network status indicator does not light Do the following: • Check the cabling and network equipment to make sure that they are in proper condition.
91 System does not recognize all of the processors installed Do the following: • Make sure the processor specifications comply with the system requirements. • Make sure the processor has been populated according to the system guidelines. • Make sure the processor is properly installed on their mainboard slots.
92 5 System troubleshooting If you are using an add-in video controller card, do the following: 1 Verify that the display monitor works using the onboard video controller. 2 Verify that the add-in video controller card is fully seated in its slot. 3 Reboot the system for the changes to take effect. 4 If there are still no characters on the screen after you reboot the system, reboot it again. Take note of the beep codes emitted during POST.
Appendix A Server management tools
94 Appendix A Server management tools Server management overview The server management tools supported by this system are listed in the table below. Tool Function BIOS Setup Utility Configure different hardware components and system functions (memory, processor, and security settings). Please refer to “4 System BIOS” on page 55 for details. Acer Smart Server Manager Remotely manage the server in a network environment through a single management station.
95 RAID configuration utilities Intel onboard SATA RAID Creation Configuring Intel onboard SATA RAID This section briefly shows how to create RAID volume with Intel onboard SATA RAID. To enable the Intel onboard SATA RAID controller 1 Turn on the server and the display monitor. If the server is already turned on, please close all open applications and then restart the server. 2 During POST, press to access the BIOS Setup Utility. 3 Select the Advanced > IDE/SATA Configuration submenu.
96 8 Appendix A Server management tools Now that the RAID volume is created, you can press or select option 5. Exit to exit. Assigning Hot Spare drive The Intel onboard SATA RAID Configuration Utility in POST does not provide the function to assign a hot spare driver. Please assign a hot spare driver with Intel onboard SATA RAID utility installed in the operating system.
97 4 Select the desired hard drive disk and then press to add it in Selected Drives area. 5 Press to complete the selection. 6 Select Array Type. 7 Configure the array properties. 8 Press Done when finish. 9 Press Y when prompted by "Do you want to create an array? (Yes/ No):". 10 Press any key to continue. 11 Now that the RAID volume is created, you can press to exit.
98 Appendix A Server management tools
Appendix B Rack mount configuration
100 Appendix B Rack mount configuration Rack installation information Rack installation precautions Follow the rack manufacturer's safety and installation instructions for proper rack installation. The following additional rack safety installation measures should be considered: • Anchor the equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more systems are fully extended out of the rack assembly.
101 • Elevated operating ambient temperature The maximum operating temperature of the system is 35°C (95°F). Careful consideration should be given to installing the system in an environment compatible with the 35°C (95°F) maximum ambient temperature. • Reduced airflow The amount of airflow required for the safe operation of the equipment should not be compromised when installing the system in a rack. • Mechanical loading Exercise care when mounting the system in a rack to avoid any accidents.
102 Appendix B Rack mount configuration System rack installation The server should be mounted into a rack. A tool-less rack rail kit is available for installing system to a rack cabinet. The figure below shows the server in a rack-mount position.
103 Vertical mounting hole pattern The four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below: The system occupies 2U in the rack. Count the U positions and hole numbers from the bottom up. The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U. Note: The unit of measurement used in this guide is "U" (1U = 1.75 inches or 44.45 mm).
104 Appendix B Rack mount configuration Installing the system into the rack Caution! To minimize the chances of injuries, make sure that two or more people help in installing the server. To install the system into a four-post rack 1 Confirm that the left and right inner rails have been correctly identified. 2 Remove the inner rails from the mounting rails. a Extend the inner rail from the mounting rail until the rail release latch clicks (1).
105 3 Attach the inner rails to both sides of the server. a Align the holes on the left and right inner rails to the hooks on the left and right sides of the server. b Slide the inner rails to the front until the rails lock into place with an audible click.
106 4 Appendix B Rack mount configuration Install the mounting rails to the rack posts. a Align and insert the tabs and latches on the left and right mounting rails to the front and rear rack post mounting holes (1). Make certain the proper mounting holes on rack post are selected. b Push down the latches (2) to make sure the mounting rails are securely attached to the rack posts.
107 5 Pull out the server mounting rails from the left and right mounting rails. Caution! To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack.
108 6 Appendix B Rack mount configuration Install the server into the rack. a Insert the inner rails into the server mounting rails, then push the server into the rack (1) until you hear a click sound.
109 7 For security purposes, tighten the right and left thumbscrews on the front panel to secure the server to the front of the rack as illustrated below.
110 Appendix B Rack mount configuration
Appendix C: Acer Smart Console
112 Appendix C: Acer Smart Console Using Acer Smart Console Acer Smart Console has a user-friendly graphical user interface (GUI) and a standard Internet browser. This article will help you become familiar with the Acer Smart Console. Each function will be described clearly. Acer Smart Console offers: System monitoring: Providing detailed information via a web UI, including system information readings, system health overview, sensor readings, and System Event Log readings.
113 Note: KVM Remote Console Redirection needs to run in a JAVA environment. Ensure the JAVA Runtime Environment Tool is installed. Accessing Acer Smart Console 1 Open your web browser and enter the system’s IP address. You will be prompted to enter a username and password. 2 Enter the root username and password in the login screen. • Username: root • Password: superuser 3 Click Login. The Acer Smart Console page appears. Note: The default username is root and the default password is superuser.
114 Appendix C: Acer Smart Console Acer Smart Console user interface The Acer Smart Console page opens once you have logged in. This page provides a central location for managing all connected servers. The user interface includes a system status alert indicator, function list, menu bar, function title, section information. System status The system status indicator, located in the upper left-hand corner of the Acer Smart Console page, monitors and displays the system health and stability.
115 Server Health Displays data related to the server's health, such as sensor readings and the event log. This menu has two options: Sensor Readings and Event Log. Sensor Readings Allows you to monitor status of the voltages of the power supply, the fan speed, processor and system temperature sensors. Sensor Display Color Indicates the health of the system processor, fan, temperature and voltage in a box displayed before each sensor category.
116 Appendix C: Acer Smart Console destination, please go to Alert section. To refresh the sensor status, just click Refresh. Event Log Provides a record of system events related to critical hardware components. It logs the events when the sensor triggers an abnormal state or is recovering from an abnormal state. When the log matches a pre-defined alert, the system will send out a notification automatically if pre-configured.
117 Configuration Allows you to designate email recipients for notification of system alerts, configure the Date and Time, configure the LDAP (Lightweight Directory Access Protocol) and RADIUS settings, configure the mouse mode settings, configure the network settings, configure the Dynamic DNS, configure the remote session settings, configure the SMTP email server settings, create an SSL certificate and manage users.
118 Appendix C: Acer Smart Console Alerts Allows you to designate up to 15 email recipients for notification of system alerts. When alerts occur, the system will send an email or a SNMP (Simple Network Management Protocol) trap containing the event detail to the designated recipients. The Alerts page allows you to do the following: • Modify: Change the email address or the destination server. • Send Test Alert: Send a test alert to the designated email address.
119 4 Enter a subject and message. 5 Click Save. Date and Time The Date and Time option allows you to set the BMC date and time. LDAP (if available) The LDAP option allows you to download the user account list and authentication from the LDAP server and create Acer Smart Console user accounts from this list.
120 Appendix C: Acer Smart Console Configuring LDAP settings 1 On the LDAP Settings page and check Enable LDAP Authentication. 2 Enter the required information to access the LDAP server. 3 Click Save. RADIUS The RADIUS option allows you to configure the RADIUS option. Configuring RADIUS 1 On the RADIUS Settings page check Enable RADIUS. 2 Enter the required information to access the RADIUS server. 3 Click Save.
121 Mouse mode The Mouse mode option allows you to set a mouse mode to control your mouse. Setting the mouse mode 1 Select a mouse mode from the Mouse Mode page. • Absolute: Select this setting when using a Microsoft Windows operating system. • Relative: Select this setting when using a Linux operating system. 2 Click Save. Network The Network option allows you to configure and change the management network parameters.
122 Appendix C: Acer Smart Console settings by using DHCP (Dynamic Host Configuration Protocol) or manually. Configuring network settings 1 On the Network Settings page, select whether to obtain an IP address automatically or configure the network settings manually. 2 Click Save. Dynamic DNS The Dynamic DNS option allows you to configure and change the management network parameters.
123 Configuring Dynamic DNS 1 On the Dynamic DNS Settings page, check Enable Dynamic DNS. 2 Enter the required information to access the Dynamic DNS server. 3 Click Save. Remote Session The following options allow you to enable or disable encryption on KVM or Media data during a redirection session. Select the remote session then press Save. Configuring Remote Session settings 1 On the Remote Session page, select whether to enable KVM or Media Encryption. 2 Select a Virtual Media Attach Mode.
124 Appendix C: Acer Smart Console SMTP The SMTP option allows you to configure the SMTP (Simple Mail Transfer Protocol) mail server settings. Configuring the SMTP settings 1 On the SMTP Setting page, select a LAN channel number. 2 Enter the IP address of the SMTP server. 3 Enter the username and password. 4 Enter the email address for sending email notifications. 5 Enter the machine name. 6 Click Save.
125 SSL Upload The SSL Certificate option allows you to upload a SSL certificate manually. Uploading an SSL certificate 1 On the SSL Upload page, click Browse to locate the SSL certificate on your system. 2 Click Upload.
126 Appendix C: Acer Smart Console Users The Users option allows you to create, edit, delete, and view user accounts from the user list. To configure user accounts in the User List page, you can select from the following command buttons: • Delete User: Remove the user from the list. • Modify User: Edit the user profile. • Add User: Create a new user account. User Privileges The User List page includes a privilege setting for determining the maximum privilege a user can have to the system.
127 that allows the user to change the behavior of the out-of-band interfaces. Operator privilege can not disable individual channels or change user access privileges. • Administrator: The administrator privilege has full access and can configure the software and add users. Administrator privilege have access to all BMC commands, including configuration commands for disabling a communication channel. Modifying a user account 1 On the Users page click Modify User. 2 Enter the username.
128 Appendix C: Acer Smart Console KVM Remote Console Redirection The KVM Remote Console Redirection option allows you to start the KVM Remote Console utility and remotely manage the server using the monitor, mouse and keyboard as if you are connected directly to the server. Launching the KVM Remote Console utility On the KVM Remote Console Redirection page, click Launch Console. The web browser downloads and automatically launches the remote console application. The KVM Remote Console screen appears.
129 Launch SOL SOL allows you to launch the remote console by using Serial over LAN. Click Launch SOL. Select the Baud rate from the pull-down menu as your SOL transfer rate. Make sure that the Baud rate selected here matches the Baud Rate set in the BIOS. Once you have selected the Baud rate, and press Start to start the session. You can also press Stop to stop the SOL connection.
130 Appendix C: Acer Smart Console Virtual Media Floppy disk This floppy disk option allows you to upload and share images via the BMC. These images will then be emulated to the host server as USB applications. Perform the floppy disk operation On the floppy disk page select an image file, then click Upload to upload your image file to the server.
131 CD-ROM image This option allows you to upload and share images via the BMC. These images will then be emulated to the host server as USB applications. Perform the CD-ROM operation 1 On the CD-ROM Setting page, enter the share host server. 2 Enter the path to the CD-ROM image file. 3 Enter the user name (optional) and password (optional). 4 Click Save.
132 Appendix C: Acer Smart Console Maintenance Firmware Update Maintenance allows you to upgrade the BMC firmware (including Acer Smart Console and FRU information). Upgrading firmware 1 On the Maintenance page click Enter Update Mode. The Firmware Upload page appears. 2 Click Browse to locate the firmware image file. 3 Click Upload to upload the image file to the server. Unite reset Unite reset allows you to reboot the BMC (IPMI) Controller.
133 IPMI configuration IPMI Configuration allows you to save the current configuration settings or to restore the settings to a previously-saved state. Miscellaneous POST snooping POST snooping allows you to query the POST (Power-On Self Test) Snooping code for BIOS LPC Port80. KVM function description You can launch the KVM Remote Console utility from the Acer Smart Console Remote Control menu.
134 • Appendix C: Acer Smart Console English Keyboard: The screen above shows the Virtual Keyboard in English. Click any key on the keyboard for your BMC connection. Record This feature allows you to record media displays for your console redirection. Start recording: Click this item to start video recording on your remote server. Stop Recording:Click this item to stop video recording on your remote server. Playback This feature allows you to playback the media displays that you have recorded.
135 Macro hotkeys. • Macro Hotkeys: Click this item to display the macro hotkey pop-up submenu.
136 Appendix C: Acer Smart Console the selection. • Close: After configuring the hotkey settings, click Close to close this submenu. Preferences Display Recording Time: Check this box if you want video recording to be automatically turned off at a certain time. Once the automatic stop is selected, enter the number of minutes before your video recording will be automatically shut-off. Display Scale: Use the handle on the slider to set the appropriate scale setting for your video display (from 25 to 100).
137 Once you have selected a language to use, click OK. Window From the Preference submenu, click Window to display the submenu. The Window pop-up menu will open. Check this box to allow the display window to be automatically resized for best video display. Click OK to keep the selection. Video Stream Control From the Preference submenu, click Video Stream Control to display the submenu. The Window pop-up menu will display. Check this box to enable Video Stream Flow Control support.
138 Appendix C: Acer Smart Console Preferences submenu: Click this item to access the Preferences submenu. Full-screen Mode: Click this item to change the display window to the full-screen. Exit Remote Console: Click on this item to exit from the remote connection. User List: Click on this item to display the user list. Change Tool Bar Display: Click this item to change the tool bar display format. Hotplug Keyboard/Mouse: Click this item to use hotplug keyboard and mouse.
139 Exit Yes: At the prompt, click Yes to exit from remote redirection. No: Click No to return to the current session.
140 Appendix C: Acer Smart Console
147 Index backplane board 2.
148 J O jumper JBT1 opening the system 36 installing the top cover 37 removing the top cover 36 JPG1 JPL1 CMOS 12 12 P VGA 12 JWD1 Watch Dog 12 L LED system ID 6 LED connector LE1 Onboard standby PWR warning LED Indicator 13 LE2 BMC Heartbeat LED Indicator 13 LE3 HDD/SATA LED 13 Indicator LE4 system ID 13 LEB1 InfiniBank link 13 LEB2 BMC activity LED connectors mainboard 13 LED indicator LAN port 6 LED indicator status front panel 6 LED indicators HDD carrier 28 LEDs mainboard 13 M mainb
149 S safety CD or DVD xii server management tools 94 server node GW170 F1 8 GW170d F1 8 GW170q F1 8 replacing 33 server node A 5 server node B 5 server node C 5 server node D 5 setting up the system 16 pre-installation requirements 16 socket power 5 system boards backplane board 12 mainboard 9 riser board 13 system fan installing 39 removing 38 system fan modules 7 system memory reconfiguring 53 system tour 1 system upgrade 23 ESD precautions 24 installation precautions 24 post-installation instructions
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