AT310 F1 Series User Guide
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iii Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
iv • Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product. • To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface.
v Product servicing Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. Unplug this product from the wall outlet and refer servicing to qualified service personnel when: • The power cord or plug is damaged, cut or frayed. • Liquid was spilled into the product. • The product was exposed to rain or water. • The product has been dropped or the case has been damaged.
vi Additional safety information Your device and its enhancements may contain small parts. Keep them out of the reach of small children. Disposal instructions Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit www.acer-group.com/public/Sustainability/sustainability01.htm.
vii Finding your comfort zone Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips: • Refrain from staying too long in one fixed posture. • Avoid slouching forward and/or leaning backward. • Stand up and walk around regularly to remove the strain on your leg muscles. • Take short rests to relax your neck and shoulders. • Avoid tensing your muscles or shrugging your shoulders.
viii • Using a glare-reduction filter. • Using a display visor, such as a piece of cardboard extended from the display's top front edge. • Avoid adjusting your display to an awkward viewing angle. • Avoid looking at bright light sources, such as open windows, for extended periods of time. Developing good work habits Develop the following work habits to make your computer use more relaxing and productive: • Take short breaks regularly and often. • Perform some stretching exercises.
ix Regulations and safety notices FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
x Operation conditions This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notice: Canadian users This Class B digital apparatus complies with Canadian ICES-003.
xi 4 Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom's specifications, the associated equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another.
xii Laser compliance statement The optical drive used with this computer is a laser product. The optical drive's classification label (shown below) is located on the drive. CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. Appareil à laser de classe 1 Attention : Radiation laser visible et invisible en cas d’ouverture. Éviter toute exposition aux rayons. Laserprodukt der Klasse 1 Achtung: Beim Öffnen werden unsichtbare Laserstrahlen freigelegt.
xiii Declaration of Conformity for EU countries Hereby, Acer, declares that this system is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. List of applicable countries This device must be used in strict accordance with the regulations and constraints in the country of use. For further information, please contact local office in the country of use. Please see http://ec.europa.eu/enterprise/rtte/ implem.htm for the latest country list.
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iii ix 1 System tour 1 System notes External and internal structure Front panel Rear panel Internal components System boards Mainboard Backplane board and jumper settings 2 System setup Setting up the system Pre-installation requirements Connecting peripherals Front connections Rear connections Turning on the system Power-on problems Configuring the system OS Turning off the system 3 System upgrades Installation precautions ESD precautions Pre-installation instructions Post-installation instructions Co
xvi Upgrading the system memory Installing an expansion card 4 System BIOS BIOS overview Entering BIOS Setup BIOS setup primary menus BIOS setup navigation keys Main menu Advanced menu Processor Configuration Memory Configuration ATA Controller Configuration Serial Port Configuration PCI Configuration Advanced Chipset Configuration System Acoustic & Performance Configuration Power menu Security menu Setting a system password Changing a system password Removing a system password Server Management menu Syste
xvii Appendix A Server management tools Server management overview RAID configuration utilities MEGARAID SAS 8204ELP configuration Onboard SATA RAID creation Appendix B Rack mount configuration Rack installation information System rack installation Vertical mounting hole pattern Installing the system into the rack Appendix C Acer Smart Console Using Acer Smart Console Software Installation Prerequisites on remote management PC Installing the Java Tool Installing the UPnP tool Using the UPnP tool to searc
xviii
1 System tour
2 1 System tour System notes AT310 F1 server is a single-processor tower server designed to meet the needs of various network environments. The server board is based on Intel® 2-chip architecture and supports the Intel Core i3, Intel Xeon 3400 series or Pentium processors.
3 External and internal structure Front panel No. Icon Component Description 1 Optical drive Disk drive for reading CD, VCD, and DVD contents. 2 5.25" drive bays Allow installation of additional storage devices. 3 Bezel door Unlock and open the bezel door to power on the server and access the server’s hard drives and USB ports. 4 Security keylock Secures the bezel door to protect the server unit from unauthorized access. 5 3.5-inch hard disk drive (HDD) bay Supports four 3.
4 No. 1 System tour Icon Component Description 6 Power button Press to turn the server on/off, or to put it in standby mode. 7 Power state indicator Indicates the power status. (green) 8 System ID indicator Indicates the system ID button on the rear panel is pressed or activated through IPMI. (blue) 9 HDD activity indicator Indicates the status of a system hard disk drive. (green) 10 System status/fault indicator Indicates the status of the systems operations.
5 Front panel LED indicator status LED indicator Power state indicator HDD activity indicator LED color LED state Status Green On S0: Power On Green Blink (1 Hz with at 50% duty cycle) S1: Sleep N/A Off S4 N/A Off S5 Green Blink HDD access N/A Off No access and No HDD fault System status/fault indicator LAN activity indicators LAN1 LAN2 Green On System ready/No alarm Green Blink (1 Hz with at 50% duty cycle) System ready but some CPU functions and DIMM may be degraded or damag
6 LED indicator System ID indicator 1 System tour LED color LED state Status N/A Off Normal Blue On System ID button pressed
7 Rear panel No. Icon Component Description 1 Power supply module cord socket Connect the system power cord here. 2 Main power supply module Provides the system’s main power supply. 3 PS/2 mouse port Connects to a PS/2 mouse. 4 PS/2 keyboard port Connects to a PS/2 keyboard. 5 Monitor port Connects to monitors. 6 Serial port Connects to serial devices.
8 No. 1 System tour Icon Component Description 7 Gigabit LAN port Connects to an internet or intranet network. 8 USB 2.0 ports Connect to USB devices. 9 Server management port (10/100) Reserved for remote management of server. 10 System ID button Press to mark the server unit within a server group (when rack mounted) for purpose of identification during servicing or maintenance procedures. (blue) 11 PCI slot covers Protect the vacant expansion slots.
9 Internal components No. Component 1 Power supply 2 DIMM modules 3 Sliders for the 5.
10 1 System tour System boards Mainboard No.
11 No.
12 1 System tour No. Code Description 20 SATA4 SATA 4 port 21 SATA5 SATA 5 port 22 CASE_OPEN Chassis intrusion header 23 CLR_CMOS1 Clear CMOS jumper 24 USB1 Front USB1 cable connector 25 USB2 Internal USB connector 26 F_PANEL Front panel connector 27 COM2 Connects to serial port 28 PCI5 PCI slot (32-bit/33 MHz, 3.
13 Mainboard jumper settings No.
14 1 System tour Backplane board and jumper settings No.
15 No.
16 1 System tour
2 System setup
18 2 System setup Setting up the system Pre-installation requirements Selecting a site Before unpacking and installing the system, select a suitable site for the system for maximum efficiency. Consider the following factors when choosing a site for the system: • Near a grounded power outlet. • Clean and dust-free. • Stable surface free from vibration. • Well-ventilated and away from sources of heat.
19 Connecting peripherals Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system.
20 2 System setup Rear connections Note: Consult the operating system manual for information on how to configure the network setup. Caution: Do not route the power cord where it will be walked on or pinched by items placed against it. The server is designed to be electrically grounded (earthed). To ensure proper operation, plug the power cord into a properly grounded AC outlet only.
21 Turning on the system After making sure that you have properly set up the system, applied power and connected all the necessary peripherals, you can now power on the system. Follow the procedure below. 1 Open the bezel door. (1) Unlock the bezel door. (2) Pull it open.
22 2 2 System setup Press the power button. The system starts up and displays a welcome message on the monitor. After that, a series of power-on self-test (POST) messages appears. The POST messages indicate if the system is running well or not. Note: If the system does not turn on or boot after pressing the power button, go to the next section for the possible causes of the boot failure.
23 Power-on problems If the system fails to boot after you have applied power, check the following factors that might have caused the boot failure. • The external power cord may be loosely connected. Check the power cord connection from the power outlet to the power cord socket on the rear panel. Make sure that the cord is properly connected to the power outlet and to the power cord socket. • No power comes from the grounded power outlet. Have an electrician check your power outlet.
24 2 System setup Configuring the system OS Acer Smart Setup assists you to conveniently install your choice of operating. Note: To purchase the Acer Smart Setup software, contact your local Acer representative. To start using Acer Smart Setup, follow the steps below. 1 Locate the Smart Setup disc included in the system package. 2 If an optional optical drive is not installed in the server, connect an external optical drive to your system.
25 Turning off the system There are two ways to turn off the server—via software or via hardware. The software procedure below applies to a system running on a Windows OS. For other shutdown procedures, refer to the related user documentation. To turn off the system via software: 1 Press + + on the attached keyboard or click Start on the Windows taskbar. 2 Select Shut Down. 3 Select Shut Down from the drop-down menu, then click OK.
26 2 System setup
3 System upgrades
28 3 System upgrades Installation precautions Before you install any server component, it is recommended that you read the following sections first. These sections contain important ESD precautions along with pre-installation and post-installation procedures. ESD precautions Electrostatic discharge (ESD) can damage static-sensitive hardware components, such as the processor, disk drives, and the system board.
29 4 Place the server on a flat, stable surface. 5 Open the server according to the instructions on page 36. 6 Follow the ESD precautions described in the previous section when handling a server component. Post-installation instructions Perform the steps below after installing a server component. 1 See to it that all components are installed according to the described step-by-step instructions.
30 3 System upgrades Configuring the hard disk drive The AT310 F1 accommodates up to four 3.5" hot-plug SATA/SAS hard disk drives. Note: Max HDD support is SKU dependent. Accessing the drive bays Since SATA/SAS drives have hot-plug capability, you do not need to access the inside of the chassis or power down the system to install or replace SATA/SAS drives. Proceed to the next step for instructions.
31 • The recommended HDD installation order is from bottom to top. 3 2 1 0 Determining the drive status Each HDD carrier features two status LED indicators to display the hard drive status. If you are replacing a failed HDD, determine which drive has failed by checking the hot-plug HDD status indicators.
32 3 System upgrades Installing and removing a hard disk drive This section describes how to install a new HDD in an empty drive bay, remove the HDD, and install an additional HDD. Installing a hard disk drive with carrier 1 Observe the ESD precautions described on page 28. 2 If necessary, unlock the bezel door then pull it open. 3 Install the hard disk drive with carrier. (1) Use the lever to push the HDD carrier in the empty bay until it locks into place. (2) Close the HDD carrier lever.
33 Removing a hard disk drive with carrier If you intend to replace a HDD and need to remove the old drive, proceed to the instructions below. 1 Observe the ESD precautions described on page 28. 2 If necessary, unlock the bezel door then pull it open. 3 Remove the hard disk drive with carrier. (1) Unlock the HDD carrier latch. (2) Slide the HDD carrier latch to release the lever. (3) Pull the lever and slide the carrier from the server.
34 3 System upgrades Installing an additional hard disk drive with carrier If you intend to install an additional HDD, you first need to remove the hard disk drive cover from the hard drive bay. 1 Observe the ESD precautions described on page 28. 2 If necessary, unlock the bezel door then pull it open. 3 Remove the hard disk drive cover. Pull the HDD cover straight out of the drive bay.
35 4 Install the hard disk drive with carrier. (1) Use the lever to push the HDD carrier in the empty bay until it locks into place. (2) Close the HDD carrier lever. (3) Lock the HDD carrier. 5 Close the bezel door. 6 Observe the post-installation instructions on page 29.
36 3 System upgrades Opening the server Caution: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the Pre-installation instructions section on page 28. You need to open the server before you can install upgrade components. The left side panel is removable to allow access to the server’s internal components. Refer to the following sections for instructions.
37 Installing the side panel 1 Perform the pre-installation instructions described on page 28. 2 Position the side panel so that the tabs on the cover align with the slots on the server, then slide the side panel toward the front of the server until you hear a click sound. 3 Replace the two thumb screws.
38 3 System upgrades Configuring a 5.25" storage device The two 5.25" device bays support a variety of storage devices for additional storage capacity and scalability. By default, the system ships with an optical drive installed on the topmost device bay. You can choose to replace these default drives, or you can install a new storage device on the second device bay. Please ensure all installed devices support the SATA interface.
39 8 Insert the new 5.25" storage device (1) and slide the tool-less bracket to the right in the locked position (2). 9 Connect the power (3) and SATA cables (4) to the new 5.25" drive. 10 Replace the front bezel. 11 Observe the post-installation instructions described on page 29. To upgrade or replace a defective storage device: 1 Perform the pre-installation instructions described on page 28. 2 Remove the side panel described on page 36. 3 Remove the front bezel.
40 3 System upgrades 4 Disconnect the SATA (1) and power (2) cables connected to the storage device. Slide the tool-less bracket to the left (3) and pull out the device from the drive bay (4). 5 If you intend to install a new storage device, refer to the previous section. 6 Replace the front bezel. 7 Observe the post-installation instructions described on page 29.
41 Replacing the processor and heatsink fan assembly Notes: • Always connect the power cord last and always remove it before adding, removing or changing any hardware components. Make sure that you install the processor in the CPU socket before you install the CPU heatsink fan assembly. • If you buy a processor separately, make sure that you use an Intel-certified multidirectional heatsink fan assembly only.
42 4 3 System upgrades Remove the heatsink fan assembly. (1) Disconnect the heatsink fan assembly cable from its mainboard connector. (2) Using a screwdriver, loosen the four heatsink fan assembly screws from the mainboard. (3) Lift the heatsink fan assembly away from the processor. (4) Lay down the heatsink fan assembly in an upright position — with the thermal patch facing upward. Do not let the thermal patch touch the work surface. 5 Observe the post-installation instructions described on page 29.
43 Installing the heatsink fan assembly Caution! The heatsink fan assembly has a thermal interface material (TIM) on the underside. Use caution so that you do not damage the TIM. If a protective film is installed on the TIM, remove it. 1 Perform the pre-installation instructions described on page 28. 2 Remove the side panel described on page 36. 3 Lay the server on its side (components showing).
44 3 System upgrades Upgrading the processor Processor configuration guidelines The server supports a single LGA 1156 processor socket supporting Intel Xeon 3400 series or Pentium and i3 series processors. The supplied processor may be upgraded. Observe the following guidelines when replacing or installing a processor. • The CPU socket must always be populated. If no processor is installed in this socket, the system will fail to boot.
45 (2) Rotate the load lever to the fully open position until the retention plate is completely lifted. (3) Grasp the processor by its edges and lift it out of its socket. (4) Store the old processor inside an anti-static bag.
46 3 System upgrades 6 Remove the new processor from its protective packaging. 7 Install the new processor. (1) Hold the processor by its edges then insert it in the socket. Make sure that the alignment tabs on the socket fit the two notches located on the edges of the processor. The pins are keyed in such a way that you cannot install the processor in the wrong orientation without bending the pins. (2) Close the retention plate. (3) Slide the retention plate tab under the retention knob.
47 (4) Engage the load lever back in place and secure the load lever under the load lever retention tab. 8 Apply the thermal interface material. (1) Use an alcohol pad to wipe off the old thermal grease from both the heatsink fan assembly and the processor socket retention plate. (2) Apply a thin layer of thermal interface material before installing the heatsink fan assembly. Make sure that only a very thin layer is applied so that both contact surfaces are still visible.
48 3 System upgrades Upgrading the system memory System memory interface The server has a total of six DIMM slots in two memory channels (1 and 2). In each channel, the slot farthest from the CPU is slot A (DIMM1A, 2A in blue) while the nearest one is slot C (DIMM1C, 2C in black). The following illustration shows the DIMM slot locations. Independent mode There are six DIMM slots in two memory channels that support two UDIMM modules or three RDIMM modules per channel.
49 Memory population for independent mode Channel 1 DIMM slots Configuration 1C 1B A 1A 2C 2B Notes 2A X B X C D Channel 2 DIMM slots X X X X X X X X X X X SR, DR RDIMMs only Notes: 1. Place DIMMs in “X” location. 2. DIMM population must correspond to the above tables. 3. DIMM modules support 1 GB, 2 GB and 4 GB DIMMs. 4. DIMM modules support 8 GB DIMMs (support depends on availability). 5. Do not mix UDIMMs with RDIMMs. 6.
50 3 System upgrades Memory identification Generally, there is memory information printed on the label of the DIMM module. Different vendors may have different formats but the convention is usually like this: Density Rank Bit organization Speed Item Description Density 1 GB, 2 GB, 4 GB, 8 GB. This server supports DIMM organized by 1 Gb or 2 Gb DRAM chips. Rank 1R = Single Rank 2R = Dual Rank 4R = Quad Rank Note: If quad rank DIMM is used, a maximum of only two DIMMs per channel can be supported.
51 Installing a memory module Warning! Memory of the identical size, speed, and organization must be installed in the same colored DIMM slots. 1 Perform the pre-installation instructions described on page 28. 2 Remove the side panel described on page 36. 3 Lay the server on its side (components showing). 4 Install the memory module. (1) Align the DIMM so that the notch on the slot fits the keyed edge of the module, then press the module at both ends to seat it fully in the slot.
52 3 System upgrades Removing a memory module Important: Before removing any DIMM from the mainboard, make sure to create a backup file of all important data. 1 Perform steps 1 through 3 of the previous section. 2 Remove the memory module. (1) Press the holding clips on both sides of the slot outward to release the DIMM. (2) Gently pull the DIMM upward to remove it from the slot.
53 Installing an expansion card I/O interface The AT310 F1 has five PCI bus slots with four separate bus segments, namely: • PCI1 — PCI Express® x8 slot (x8 bandwidth) • PCI2 — PCI Express® x4 slot (x1 bandwidth) • PCI3 — PCI Express® x16 slot (x8 bandwidth) • PCI4 — PCI Express® x8 slot (x4 bandwidth) • PCI5 — PCI slot (32-bit/33 MHz, 3.3 V) Note: PCI1 will be disabled and signal is switched to PCI3 slot when a x16 PCI device is plugged in the PCI3 slot.
54 6 3 System upgrades Install the expansion card. (1) Lift the PCI slot lock securing the slot covers of the expansion slots. (2) Pull out the slot cover and store it for reassembly later. Caution: Do not discard the slot cover. If the expansion card is removed in the future, the slot cover must be reinstalled to maintain proper system cooling. Remove the expansion card from its protective packaging, handling it by the edges.
55 (3) Insert the card in the selected slot making sure that the card is properly seated. (4) Align the notch on the slot lock to the guides on the chassis and snap it back into the chassis securing the card into place. Connect the necessary cables to the expansion card as required. 7 Observe the post-installation instructions described on page 29. When you turn on the system, the BIOS setup automatically detects and assigns resources to the new device (applicable only to Plug-and-Play expansion cards).
56 3 System upgrades
4 System BIOS
58 4 System BIOS BIOS overview BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions. • When changing the system configuration settings. • When redefining the communication ports to prevent any conflicts. • When modifying the power management configuration.
59 Entering BIOS Setup 1 Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. 2 During POST, press . If you fail to press before POST is completed, you will need to restart the server. The Setup Main menu will be displayed showing the menu bar. Use the left and right arrow keys to move between selections on the menu bar.
60 4 System BIOS BIOS setup navigation keys Use the following keys to move around the Setup Utility: • Left and Right arrow keys – Move between selections on the menu bar. • Up and Down arrow keys – Move the cursor to the field you want. • PgUp and PgDn keys – Move the cursor to the previous and next page of a multiple page menu. • Home – Move the cursor to the first page of a multiple page menu. • End – Move the cursor to the last page of a multiple page menu.
61 Main menu Parameter Description Option System BIOS Version Build Date Version number of the BIOS Setup Utility. Date when the BIOS Setup Utility was created. Processor CPU Type Technical specifications for the installed processor. Core Frequency Count Memory Size Quiet Boot Total size of extended memory detected during POST. Allows the bootup screen options to be modified between POST messages or the OEM logo. Select Disabled to display the POST messages.
62 4 System BIOS Parameter Description Option Post Error Pause Select whether or not to pause POST when a boot-up error is detected. All, But Keyboard No Errors System Date Sets the date following the weekday-month-day-year format. System Time Sets the system time following the hour-minute-second format.
63 Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press to access the related submenu screen.
64 4 System BIOS Processor Configuration Parameter Description Options Hyper Threading Technology Select whether to enable the Intel HyperThreading (HT) Technology function. HT enables to host operating system to view a single physical processor to appear as two logical processors. This can boost performance in OS and applications that are HT-compliant.
65 Parameter Description Options Enhanced Intel SpeedStep Technology Conventional Intel SpeedStep Technology switches both voltage and frequency in tandem between high and low levels in response to processor load. Enabled Disabled When enabled, the Intel Turbo Mode Technology field is displayed. Processor C1E State Support Select whether to enable the C1 Enhanced mode for the processor. If enabled, all logical processors in a physical processor will run in a C1 state.
66 4 System BIOS Parameter Description Options Intel Turbo Mode Technology When this feature is enabled, the processor can dynamically overclock one or two of its four processing cores to improve performance with applications that are not multithreaded or optimized for quad-core processors. Enabled Disabled Note: This field is not shown when the Enhanced SpeedStep Technology is disabled.
67 Parameter Description Processor Information Technical specifications for the installed processor.
68 4 System BIOS Memory Configuration Parameter Description Total Memory Total size of system memory detected during POST. Effective Memory Total size of effective memory detected during POST. Memory Frequency Total memory frequency detected during POST DIMM Information The size of memory installed on each of the DDR3 DIMM slots. DIMM 1A/1B/1C/2A/ 2B/2C slots Memory Retest Memory Control Setting Options Select whether to delete the historical memory data log.
69 ATA Controller Configuration Parameter Description Options Serial ATA Enables or disables the Serial ATA.
70 4 System BIOS Parameter Description Options SATA Mode Selection When set to IDE, the SATA controller disables its RAID and AHCI functions and runs in the IDE emulation mode. You will not have access to the RAID setup utility. IDE RAID ACHI When set to AHCI, the SATA controller enables its AHCI functionality. However, its RAID functions will be disabled and you will not be able to access the RAID setup utility at boot time. For more information on AHCI, refer to the SATA AHCI Mode BIOS feature.
71 Parameter Description Options Transfer Mode Selects the method for moving data to/from the drive. Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 FPIO 3/DMA 1 FPIO 4/DMA 2 Ultra DMA Mode Selects the Ultra DMA mode for moving data to/from the drive.
72 4 System BIOS Serial Port Configuration Parameter Description Options Serial Port A/B When set to Enabled, the system allows you to configure the serial port settings. Enabled When set to Auto, the system allows the server BIOS or OS to select a configuration. Disabled Auto When set to Disabled, the system will not display any configuration for the serial port. Base I/O Address Selects the base I/O address and IRQ setting for the selected serial port.
73 PCI Configuration Parameter Description Options PCI Slot 1/2/3/4/5 Option ROM When enabled, this setting will initialize the device expansion ROM for the related PCI slot. Enabled Onboard LAN iSCSI Boot ROM Enables or disables the load of embedded Internet SCSI option ROM for the onboard LAN controller. Enabled Onboard NIC1/NIC2 Enables or disables the onboard LAN controller.
74 4 System BIOS Advanced Chipset Configuration Parameter Description Options Intel VT for Directed IO Intel VT-d improves security and reliability of the systems and also improves performance of I/O devices in virtualized environment. Enabled Enables or disables Directed IO supporting Intel Virtualization Technology.
75 Parameter Description Options Memory ECC Error Log Identifies the memory ECC error log. Disabled Correctable Error Uncorrectable Error Both ECC Threadholds Identifies the ECC threadholds. Use “+” and “-“ keys to adjust the desire value. UnCorrectable pass to OS When set to Enabled, the system will skip the error and boot up automatically. Enabled Enabled multimedia Timer Enables or disables the onboard graphic device. Yes Interrupt Remapping Enables or disables the Interrupt Remapping.
76 4 System BIOS System Acoustic & Performance Configuration Parameter Description Options Open-loop Thermal Throttle Enables or disables Open-loop Thermal Throttle. Enabled Temperature Chassis inlet Temperature Rise Air speed to the DIMMs System Altitude Pitch between DIMMs Disabled User-defined items. Use the number keys to input the desired value.
77 Parameter Description Options Close-loop Thermal Throttle Enables or disables Close-loop Thermal Throttle. Enabled Temperature hysteresis Disabled User-defined items. Use the number keys to input the desired value. Temperature guardband Temperature Chassis inlet Temperature Rise Air speed to the DIMMs System Altitude Pitch between DIMMs FAN Speed Control Enables or disables fan speed control.
78 4 System BIOS Power menu Parameter Description Options Deep Power Off Mode Enables or disables the Deep Power Off Mode. Enabled Power On by RTC Alarm Sets the system to wake up from an RTC alarm. On Power On by PCI & PCIE Sets the system to wake up when a PCI or PCIE device is detected. Enabled Power On by Modem Ring Sets the system to wake up when an incoming call is detected on the modem.
79 Parameter Description Options After Power Failure Defines the power state to resume to after the system shuts down due to interruption in AC power. Last State When set to Last State, the system will return to the active power state prior to the shutdown. When set to Stay Off, the system remains off after power shutdown.
80 4 System BIOS Security menu The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. There are three types of passwords that you can set: • Supervisor password Entering this password will allow the user to access and change all settings in the Setup Utility. • User password Entering this password will allow a user to enter the Setup menus, but not have the rights to make changes.
81 Parameter Description Set Supervisor Password Press to configure the supervisor password. Set User Password Press to configure the user password. Password On Boot Select Enabled to activate security check during POST. Enabled Power Button Lockout Enables or disables the power button lockout function. Enabled Clear Case Open Status Press to clear the case open status. TPM Support TPM, stands for Trusted Platform Module.
82 4 System BIOS Setting a system password 1 Use the up/down keys to select a password parameter (Set Supervisor Password or Set User Password), then press . A password box will appear. 2 Type a password then press . The password may consist of up to eight alphanumeric characters (A-Z, a-z, 0-9). 3 Retype the password to verify the first entry then press again. 4 Press . 5 Select Yes to save the new password and close the Setup Utility.
83 Server Management menu Parameter Description System Information Displays basic system ID information, as well as BIOS firmware versions. Press to access the related submenu. Console Redirection Displays console redirection-related settings. Press to access the related submenu. Event Log Configuration Displays basic system event log information. Press to access the related submenu.
84 4 System BIOS System Information The System Information submenu is a simple display page for basic system ID information, as well as BIOS firmware versions. Items on this window are non-configurable. Parameter Description BMC IP Address Source Configures the BMC IP address source.
85 Parameter Description Options IP Address Determines the IP address. IP Subnet Mask Determines the IP subnet mask. Default Gateway Determines the default gateway address. Console Redirection Parameter Description Options BIOS Redirection Port Selects whether to enable console redirection. Serial Port A Console redirection enables users to manage the system from a remote location. Disabled Flow Control Assigns control for the console redirection flow.
86 4 System BIOS Parameter Description Options Terminal Type Selects a terminal type to be used for console redirection. VT100 VT100 8bit PC-ANSI 7bit VT100+ VT-UTF8 ASCII Continue C.R. After POST Selects whether to enable console redirection after POST. On Off Event Log Configuration Parameter Description Options Assert NMI on SERR Enables the SERR signal to be reported as a critical event via NMI.
87 Parameter Description Options Log POST System Event Logs in to the System Event log when the system boots.
88 4 System BIOS Boot menu The Boot menu allows you to set the drive priority during system bootup. BIOS setup will display an error message if the drive specified is not bootable.
89 Exit menu The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press . Parameter Description Exit Saving Changes Saves changes made and close the BIOS setup. Exit Discarding Changes Discards changes made and close the BIOS setup. Load Setup Defaults Loads the default settings for all BIOS setup parameters. Setup Defaults are quite demanding in terms of resources consumption.
90 4 System BIOS
5 System troubleshooting
92 5 System troubleshooting Resetting the system Before going through in-depth troubleshooting, attempt first to reset the system using one of the methods below. Perform Purpose To do this Soft boot reset To clear the system memory and reload the operating system. Press + + Cold boot reset To clear the system memory, restart POST, and reload the operating system. This will halt power to all peripherals. Turn the system off and then on again.
93 Initial system startup problems Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less possible cause. If the problem you are experiencing is with a specific application, see the “There is problem with the software program” section on page 99.
94 5 System troubleshooting Initial troubleshooting checklist Use the checklist below to eliminate possible causes for the problem you are encountering.
95 Hardware diagnostic testing This section provides a detailed approach to identifying a hardware problem and its cause. Checking the boot-up status Caution: Before disconnecting any peripheral cables from the server, turn off the system and any peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral device. 1 Turn off the system and all external peripheral devices.
96 5 System troubleshooting Verifying the condition of the storage devices As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn blue briefly. Check the activity indicators for the hard drive(s), optical drive, and any other 5.25" device you may have installed.
97 Specific problems and corrective actions Listed below are specific problems that may arise during the use of your server and their possible solutions. Power indicator does not light. Do the following: • Make sure the power supply module is properly installed. • Make sure the power cord is connected correctly. • Make sure that the wall outlet has power. Test it by plugging in another device. • Make sure the power indicator on the front panel is lit up.
98 5 System troubleshooting Optical drive activity indicator does not light. Do the following: • Make sure the SATA and power cables are properly connected. • Check that relevant switches and jumpers on the drive are set correctly. • Check that the drive is properly configured. Optical drive tray cannot be ejected. Insert the tip of a paperclip into the small hole on the optical drive. Slowly pull the tray out from the drive until the tray is fully extended. Optical drive cannot read a disc.
99 Network activity indicators do not light. Do the following: • Make sure the correct network drivers are loaded on the system. • Network might be idle. Peripheral device connected to a USB port does not work. Do the following: • Reduce the number of external devices connected to a USB hub. • Refer to the documentation that came with the device. There is problem with the software program. Do the following: • Verify that the software is properly configured for the system.
100 5 System troubleshooting • Make sure that you have properly installed system-compliant memory modules, and that they are populated according to the system guidelines. • Make sure that you have installed system compliant processors, and that they are populated according to the system guidelines. If you are using an add-in video controller card, do the following: 1 Verify that the display monitor works using the onboard video controller.
Appendix A Server management tools
102 Appendix A Server management tools Server management overview The server management tools supported by this system are listed in the table below. Tool Function BIOS Setup Utility Configure different hardware components and system functions (memory, processor, and security settings). Please refer to the "4 System BIOS" on page 57 for details. Acer Smart Server Manager Remotely manage the server in a network environment through a single management station.
103 RAID configuration utilities MEGARAID SAS 8204ELP configuration This section briefly shows how to create a RAID volume with MegaRAID SAS 8204ELP. Entering MegaRAID SAS RAID Configuration Utility To start MegaRAID SAS RAID Configuration Utility for MegaRAID SAS 8204ELP, press + when you see RAID BIOS during POST. Loading factory default settings 1 Select Objects from Management menu. 2 Select Adapter from Objects. The screen shows a list of available adapters.
104 Appendix A Server management tools 8 Press to end the array configuration. 9 Select YES to save the configuration and press any key to return to the Configuration menu. 10 Press to return to the Management Menu. Initialing a RAID volume 1 Select Initialize from the Management menu. All logical drives should be listed under Logical Drives. 2 Press the space bar to select drives for initialization. The selected drive will be shown in yellow.
105 Onboard SATA RAID creation This section explains briefly how to create a RAID volume with the onboard SATA RAID. Enabling the onboard SATA RAID controller To configure onboard SATA RAID, you have to enable the onboard SATA RAID in BIOS first. 1 During POST, press to access the BIOS Setup Utility. 2 Select the Advanced > ATA Controller Configuration submenu. 3 Change the setting of the SATA Mode Selection from IDE to RAID.
106 Appendix A Server management tools Assigning a hot spare drive The onboard SATA RAID Configuration Utility in POST does not provide the function to assign a hot spare drive. To assign a hot spare drive, use the onboard SATA RAID utility installed in the operating system.
Appendix B Rack mount configuration
108 Appendix B Rack mount configuration Rack installation information Rack installation precautions Follow the rack manufacturer's safety and installation instructions for proper rack installation. The following additional rack safety installation measures should be considered: • Anchor the equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more systems are fully extended out of the rack assembly.
109 • Mechanical loading Exercise care when mounting the system in a rack to avoid any accidents. • Circuit overloading Appropriate consideration should be given when connecting the supply circuit to the system to avoid any circuit overload. The system name plate rating should be used when addressing concerns about circuit overload.
110 Appendix B Rack mount configuration System rack installation The server should be mounted into a rack. A tool-less rack rail kit is available for installing system to a rack cabinet. The figure below shows the server in a rack-mount position.
111 Vertical mounting hole pattern The four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below: The system occupies 5U in the rack. Count the U positions and hole numbers from the bottom up. The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U. Note: The unit of measurement used in this guide is "U" (1U = 1.75 inches or 44.45 mm).
112 Appendix B Rack mount configuration Installing the system into the rack Caution! To minimize the chances of injuries, make sure that two or more people help in installing the server. 1 Confirm that the left and right inner rails have been correctly identified. 2 Attach the inner rails to both sides of the server. (1) Align the screw holes on the rack handles with those on the server and use the screws from the rack mount kit to secure the rack handles to the server.
113 3 Install the mounting rails and rail bracket. One end of the mounting rail includes hinged bracket with three mounting holes and the other end of the mounting rail includes a hinged bracket with two mounting holes. (1) Using three screws attach the end of the mounting rail with three mounting holes to the front rack. (2) Install the free end of the mounting rail to the rear rack. (3) Do the same thing to the other mounting rail.
114 Appendix B Rack mount configuration (4) Install the rail bracket to the inner rails by using two screws for each side.
115 (5) Extend the middle sliding piece of each mounting rail forward until you hear an audible click.
116 4 Appendix B Rack mount configuration Install the server in the system rack. (1) Insert the inner rails attached to the server into the mounting rails. (2) Push the server into the rack until you hear a click sound. Caution! To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack.
117 5 Install the cable arm. The cable arm option allows you to tie-wrap all cables to and from the system. As you slide the system in and out of the rack, the cable arm collapses and extends, keeping the cables untangled and attached to the system. Note: One end of the cable arm includes hinged bracket with two mounting holes and the other end of the cable arm includes a hinged bracket with one mounting hole.
118 6 Appendix B Rack mount configuration Secure the rack handles to the system rack. For security purposes, you can use screws to secure the rack handles to the front of the rack as illustrated below.
Appendix C Acer Smart Console
120 Appendix C Acer Smart Console Using Acer Smart Console The Acer Smart Console has a user-friendly graphical user interface (GUI) and a standard Internet browser. This article will help you become familiar with the Acer Smart Console. Each function will be described clearly. Acer Smart Console offers: • System monitoring - Providing detailed information via a web UI, including system information readings, system health overview, sensors readings, and System Event Log readings.
121 Software Installation Prerequisites on remote management PC Before installing Java tool and UPnP tool, make sure your system have the following configuration requirements: • Supported environments - Microsoft Windows Vista, XP, Windows 2000, 2003, 2008 Server. • JAVA Recommended Version 6 Update 12 (file size: ~ 7 MB) Installing the Java Tool Follow the instructions below to install Java in a Windows operating system. 1 Go to http://www.java.com. 2 Click Downloads.
122 Appendix C Acer Smart Console Installing the UPnP tool Follow the instructions below to get Intel Device Spy for UPnP Technologies tool: 1 Download Device Spy for UPnP Technologies from the Intel website: http://www.intel.com. 2 Enter Intel Tools for UPnP Technologies in the Search box. The download page changes from time to time, so doing a search will give you the best results. 3 Save the compressed file on your computer and uncompress it.
123 Using the UPnP tool to search for a server Follow the instructions below to search a server: 1 Download and install the Intel Device Spy for UPnP Technologies program onto your remote client system. Refer to "Installing the UPnP tool" for more information. 2 Run the Intel Device Spy for UPnP Technologies program. The name Acer Smart Console devices display on the left pane, under the UPnP Devices tree. 3 Select Acer Smart Console device to view its properties on the right pane.
124 Appendix C Acer Smart Console 4 Click on the IP address located in the Presentation URL field to connect to your server. 5 System will prompt a window for the user name and password. 6 Enter the default user name and password. 7 • Username: root • Password: superuser Click Login to log on to your Acer Smart Console. Note: The default user name is root and the default password is superuser. Both user name and password are case sensitive and should be entered in lower case each time.
125 Configuring the BMC NIC settings You can configure the BMC NIC settings using DHCP or static IP addressing. Configuring the BMC NIC settings using DHCP 1 Enter the BIOS setup (see "Entering BIOS Setup" on page 59). 2 Select Server Management menu. 3 Select System Information then press . 4 Select BMC IP Address Source then press . 5 Select DHCP. 6 Press . 7 Select Yes to save the modified password and close the Setup Utility.
126 5 Appendix C Acer Smart Console Select Static. 6 Enter the static IP address in the IP Address field. 7 Enter the IP subnet mask and default gateway settings in their respective fields. 8 Press . 9 Select Yes to save the modified password and close the Setup Utility.
127 Accessing Acer Smart Console You can use the Intel Device Spy for UPnP technologies tool or a web browser to access the Acer Smart Console. Accessing the Acer Smart Console using Intel Device Spy 1 Run the Intel Device Spy for UPnP Technologies program. 2 Click on the server name under the UPnP Devices tree. 3 Click on the IP address located in the Presentation URL field to connect to your server. The system will prompt you to enter the user name and password.
128 Appendix C Acer Smart Console Accessing the Acer Smart Console using the Web browser 1 Open your web browser and enter the system’s IP address. You will be prompted to enter a username and password. 2 Enter the root user name and password in the login screen. 3 • Username: root • Password: superuser Click Login. The Acer Smart Console page appears. Note: The default user name is root and the default password is superuser.
129 Acer Smart Console user interface The Acer Smart Console page opens once you have logged in. This page provides a central location for managing all connected servers. The user interface includes a system status alert indicator, function list, menu bar, function title, section information, and an online help. System status indicator The system status indicator, located in the upper left-hand corner of the Acer Smart Console page, monitors and displays the system health and stability.
130 Appendix C Acer Smart Console System Information The System Information menu includes options that allow you to view general system information and the system FRU (field replaceable unit). Selecting the System Information menu displays the system information and FRU readings options in the left pane.
131 FRU Reading Provides information about major system components, including chassis, mainboard, and product information.
132 Appendix C Acer Smart Console Server Health Displays data related to the server’s health, such as sensor readings and the event log. This menu include two options: Sensor Readings and Event Log. Sensor Readings Allows you to monitor status of the voltages of the power supply, the fan speed, processor and system temperature sensors.
133 Sensor Color Display Indicates the health condition of the system processor, fan, temperature, and voltage in a box displayed before each sensor category. • Green - Indicates the sensor is in good health. • Amber - Indicates the sensor is in warning status. • Red - Indicates the sensor is in critical status. Threshold Click Show Thresholds to view the threshold parameters of each sensor.
134 Appendix C Acer Smart Console Event Log Provides a record of system events related to critical hardware components. It logs the events when the sensor triggers an abnormal state or is recovering from an abnormal state. When the log matches a pre-defined alert, the system will send out the notification automatically if pre-configured.
135 Configuration Allows you to designate email recipients for notification of system alerts, configure LDAP (Lightweight Directory Access Protocol) settings, configure the mouse mode settings, configure the network settings, configure the remote session settings, configure the SMTP email server settings, create an SSL certificate and, manage users, and initiate actions for a sensor alert.
136 Appendix C Acer Smart Console Alerts Allows you to designate up to 15 email recipients for notification of system alerts. When alerts occur, the system will send an email or a SNMP (Simple Network Management Protocol) trap containing the event detail to the designated recipients. The Alerts page allows you to do the following: • Modify - Change the email address or the destination server. • Send Test Alert - Sends a test alert to the designated email address.
137 Setting up alerts You can set up notifications to be sent via SNMP traps or via email. Setting up SNMP traps 1 On the Alerts page, click Modify. 2 Select Snmp Trap from the Alert Type drop-down menu. 3 Specify the event severity, such as Critical or Warning. 4 Enter the IP information. 5 Click Save. Setting up email notifications 1 On the Alerts page, click Modify. 2 From the Alert Type menu, select e-mail. 3 Specify the event severity, such as Critical or Warning.
138 Appendix C Acer Smart Console LDAP Allows you to download user account list and the authentication from the LDAP server and create Acer Smart Console user account from this list. Configuring the LDAP settings 1 Click Enable LDAP Authentication on the LDAP Settings page. 2 Enter the required information to access the LDAP server. 3 Click Save.
139 Mouse mode The Mouse mode option allows you to set a mouse mode to control your mouse. Setting the mouse mode 1 2 Select a mouse mode from the Mouse Mode page. • Absolute - Select this setting when using a Microsoft Windows operating system. • Relative - Select this setting when using a Linux operating system. Click Save.
140 Appendix C Acer Smart Console Network Allows you to configure and change the management network parameters. You can configure the network settings manually or using DHCP (Dynamic Host Configuration Protocol). Configuring the network settings 1 On the Network Settings page, select whether to obtain an IP address automatically or configure the network settings manually. 2 Click Save.
141 Remote Session Allows you to enable or disable encryption on KVM (Keyboard, Video Mouse) or Media data during a redirection session. Configuring the Remote Session settings 1 On the Remote Session page, select whether to enable KVM or Media Encryption. 2 Select a Virtual Media Attach Mode. 3 Click Save.
142 Appendix C Acer Smart Console SMTP Allows you to configure the SMTP (Simple Mail Transfer Protocol) mail server settings. Configuring the SMTP settings 1 On the SMTP Setting page, select a LAN channel number. 2 Enter the IP address of the SMTP server. 3 Enter the username and password. 4 Enter the email address for sending email notifications. 5 Enter the machine name. 6 Click Save.
143 SSL Allows you to upload a SSL certificate. Uploading an SSL certificate 1 On the SSL Upload page, click Browse to locate the SSL certificate on your system. 2 Click Upload. Users Allows you to create, edit, delete, and view user accounts from the user list. To configure user accounts in the User List page, you can select from the following command buttons: • Delete User - Removes the user from the list. • Modify User - Edits the user profile. • Add User - Creates a new user account.
144 Appendix C Acer Smart Console User Privileges The User List page includes a privilege setting for determining the maximum privilege a user can have to the system. Users can be configured to have certain access permissions, such as administrator privilege, operator privilege, no access. The BMC (Baseboard Management Controller) maintains a local database of remote access users and their privileges.
145 Modifying a user account 1 Click Modify User on the Users page. 2 Enter the username. 3 Enter the password. 4 Re-enter the password. 5 Select a privilege level from the Network Privileges drop-down menu. 6 Click Modify.
146 Appendix C Acer Smart Console Event Action Allows you to initiate actions on a sensor alert. You can set system power off, power reset or power cycle when an event occurred. The table below lists the event actions. Action Description Global PEF Configuration Enables or disables the power off, power reset, power cycle action. Add PEF Entry Select sensor type and sensor name. After the Event Offsets table displays, you can select the PEF action and event offsets.
147 Remote Control The Remote Control menu allows you to start a Remote Console session with the host system and manage power remotely. This menu include two options: KVM Remote Console Redirection and Server Power Control. KVM Remote Console Redirection Allows you to start the KVM Remote Console utility and remotely manage the server using the monitor, mouse and keyboard as if you are connected directly to the server.
148 Appendix C Acer Smart Console For more information about the KVM Remote Console application, refer to "KVM Remote Console Utility" on page 151. Server Power Control Allows you to perform a remote power on, power off, power cycle, and reset of your server. Performing a remote power control operation On the Server Power Control page, select an option then click Perform Action.
149 Maintenance Allows you to perform a upgrade the BMC firmware (including Acer Smart Console and FRU information) and update the SDR file. Upgrading firmware 1 Click Firmware Update on the Maintenance page. 2 Click Enter Update Mode. The Firmware Upload page appears. Note: You will not be able to perform any tasks until the upgrade is completed and the device is rebooted. 3 Click Browse to locate the firmware image file. 4 Click Upload Firmware to upload the image file to the server.
150 Appendix C Acer Smart Console Updating the SDR file 1 On the Maintenance Options page, click SDR Update. 2 Click Enter Update Mode. The SDR Upload page appears. Note: You will not be able to perform any tasks until the upgrade is completed and the device is rebooted. 3 Click Browse to locate the SDR image file. 4 Click Upload SDR to upload the image file to the server.
151 KVM Remote Console Utility You can launch the KVM Remote Console utility from the Smart Console Remote Control menu. The KVM Remote Console utility enables you to control any programs on the server remotely, using a local keyboard, video and mouse.
152 Appendix C Acer Smart Console Menu bar The menu bar across the top of the KVM Remote Console screen contains the following menu options. • Video • Keyboard • Mouse • Options • Device • Help Video menu The Video menu includes the following command options: • Pause Redirection - Temporarily pauses the KVM console redirection. • Resume Redirection - Resumes KVM console redirection. • Refresh Video - Reloads the KVM’s viewer screen. • Compression - Select a video compression type.
153 Keyboard menu The Keyboard menu includes the following command options: • Hold Right Ctrl Key - Select this option before typing keys you want to combine with the right key. • Hold Right Alt Key - Select this option before typing keys you want to combine with the right key • Hold Left Ctrl Key - Select this option before typing keys you want to combine with the left key. • Hold Left Alt Key - Select this option before typing keys you want to combine with the left key.
154 Appendix C Acer Smart Console Option menu The Option menu includes the following command options: • Bandwidth - Select auto-detect or manually select a bandwidth. Options include: 256 Kbps, 512 Kbps, 1 Mbps, 10 Mbps, and 100 Mbps. • Keyboard/Mouse Encryption - Select to enable or disable keyboard/mouse encryption.
155 Index Numerics 5.25 inch device bays location 3 5.
156 H hard disk drive configuration guidelines 30 hard disk drive with carrier drive status 31 installing 32 removing 33 hard drive activity indicator, location 4 RAID configuration 103 troubleshooting 97 hardware upgrade procedures 28 heat sink fan remove 42 thermal grease 47 heatsink fan assembly installing 43 removing 41 I installing 5.
157 RAID configuration utilities 103 RAID Volume creating 105 rear panel 7 regulations and safety ix fcc notice ix removing 5.
158 troubleshooting 99 user password 80
