Aspire M5700 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on Persian II Aspire M5700 Service Guide.
Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear on screen. MESSAGES NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Remind you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
Chapter 1 System Specifications Features Operating System Microsoft Windows Vista (Home Basic, Home Premium, Business) Processor Socket Type: Intel® Socket T LGA 775 pin Processor Type: Intel Conroe/Kensfield/Wolfdale/Yorkfield CPUs FSB 800/ 1066/1333 MHz CPUs Chipset Intel G45 + ICH10R PCB Form Factor: Micro ATX Dimension/Layer: 244mm x244mm Memory Memory Type: DDR2 667/800 Support single channel 64 bit mode with maximum memory size up to 8GB Support un-buffered DIMM (ICH10R) DIMM Slot: 4 Memory Max: 1
PCI Slot Quantity: 2 FDD Slot Quantity: 1 Design Criteria: Should support 1.44MB/3 mode 3.5” Devices SATA Slot Type: SATA slot Slot Quantity: 6 Storage Type support: HDD/CD-ROM/CD-RW/DVD-ROM/DVD-RW/DVD+RW/DVD Dual/DVD SuperMultiPlus/Blu-Ray ODD Audio Audio Type: HD audio codec Audio Channel: 7.1 channel Audio Controller /Codec: ALC888S HD codec 7.
PHY: Intel Boazman 82567V PCI-E Giga LAN. USB Controller Type: ICH10R Ports Quantity: 12 4 back panel ports On-board: 3 2*5 headers ( 6 ports) 4 ports for front daughter board 2 ports reserved. 2 ports for internal card reader Connector Pin: standard Intel FPIO pin definition Data transfer rate support: USB 2.0/1.
Rear I/O Connector 1 PS/2 Keyboard port, 1 PS/2 Mouse port, 1 COM port 1 x VGA port 1 RJ45 LAN port, 1 IEEE 1394 port 4 USB ports 7.1 channel phone jack (6 audio jacks) On-board connectors 1 CPU socket 4 DDR-2 memory sockets 1 PCI Express x16 slot 1 PCI Express x 1 slot 2 PCI slots 1 FDD slot 6 SATA connectors 3 2*5 pin Intel FPIO specification USB pin connectors (follow Intel FPIO standard Specification) 1 2*5 pin IEEE1394 jumper (reserve header on all SKU) 1 2*5 pin Intel FPIO spec.
1 Jumper for clear CMOS 1 on board buzzer Color management for on board connecter (pls provide proposal) 1 2*10 pin TPM module connector(Reserved) 1 2*4 pin internal speaker header(Reserved) 1 2pin Intrusion Alarm connector(Reserved) 1 2pin OBR header(Reserved) 1 Parallel port connector(Reserved) 2 2pin GPIO connector Power Supply Power Supply Mounting Features Chassis accepts ATX-style power supply Chasses accepts PS2, PS3 style power supply Features for internal mounting tab Location of 4 external mounti
Non-PFC version should provide switch selector for 115/230V AC input and universal for worldwide PS2 style 6
Main board Placement 7
Block Diagram 8
Aspire M5700 Front Panel The computer’s front panel consists of the following: 1 5 6 2 3 7 4 Label Description 1 USB ports 2 Floppy disk drive Acer Logo 3 Optical drive 4 Card reader 5 Power button 6 LED module 7 Speaker /Microphone jack 9
Aspire M5700 Rear Panel Label Label Description Description 1 Power card socket 8 Fan aperture 2 Voltage selector switch 9 Serial port 3 PS/2 keyboard connecter 10 System FAN 4 PS/2 mouse connecter 11 Monitor connector 5 DVI port 12 SPDF connector 6 USB 2.
Hardware Specifications and Configurations Processor Item Specification Type Intel Conroe/Kensfield/Wolfdale/Yorkfield processor Socket LGA 775 pin FSB 800/1066 /1333 MHz Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programmer Phoenix Award or AMI Kernel with Acer skin BIOS version D07 BIOS ROM type SPI Flash BIOS ROM size 32Mb Support protocol SMBIOS(DMI)2.4/DMI2.
BIOS Hotkey List Hotkey Del Function Enter BIOS Setup Utility Description Press while the system is booting to enter BIOS Setup Utility. Main Board Major Chips Item Specification North Bridge Intel G45 South Bridge ICH 10R APG controller Intel G45 Super I/O controller ITE 8720 Audio controller Realtek HD audio codec ALC888S HD codec 7.
System Memory Item Specification Memory slot number 4 slot Support Memory size per socket 1GB/2GB Support memory type DDR2 Support memory interface DDR2 667/800MHz Support memory voltage 1.8V Support memory module package 240-pin DDR2 Support to parity check feature Yes Support to error correction code (ECC) feature No Memory module combinations You can install memory modules in any combination as long as they match the above specifications.
Item Specification Audio controller Intel ICH 10R Audio controller type ALC888S Audio channel codec 7.
Floppy disk drive Interface Item Floppy disk drive controller Specification ITE 8720 Floppy disk drive controller resident bus ISA bus Support FDD format 1.44MB USB Port Item Specification Universal HCI USB 2.0/1.1 USB Class Support legacy keyboard for legacy mode USB Connectors Quantity 4 back panel ports 4 ports for front daughter board 2 ports for 3.
Item Specification Temperature Operating +5°C ~ +35°C Non-operating -20 ~ +60°C (Storage package) Humidity Operating 15% to 80% RH Non-operating 10% to 90% RH Vibration Operating (unpacked) 5 ~ 500 Hz: 2.20g RMS random, 10 minutes per axis in all 3 axes 5 ~500 Hz: 1.
Power Management Devices S1 S3 S4 S5 Power Button V V V V USB V V N/A N/A PME Disabled Disabled Disabled Disabled RCT Disabled Disabled Disabled Disabled WOR Disabled Disabled Disabled Disabled Keyboard/Mouse Devices wake up from S3 should be less than Devices wake up from S5 should be less than 10 seconds 17
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Chapter 2 System Utilities The manufacturer or the dealer already configures most systems. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repeatedly receive Run Setup messages, the battery may be bad/flat. In this case, the system cannot retain configuration values in CMOS.
Entering Setup Power on the computer and the system will start POST (Power On Self Test) process. When the message of “Press DEL to enter SETUP” appears on the screen, press the key of [Delete] to enter the setup menu. NOTE: If the message disappears before you respond and you still wish to enter Setup, restart the system by turning it OFF and On. You may also restart the system by simultaneously pressing [Ctrl+ Alt+ Delete].
Parameter Description Production Information This page shows the relevant information of the main board Standard CMOS Features This setup page includes all the items in standard compatible BIOS Advance BIOS Features This setup page includes all the items of Award special enhanced features Advance Chipset Features This setup page includes all advanced chipset features Integrated Peripherals This setup page includes all onboard peripherals Power Management Setup This setup page includes all the i
Product Information The screen below appears if you select Product Information from the main menu: The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. This information is necessary for troubleshooting (maybe required when asking for technical support). CMOS Setup Utiliyt – Copyright (c) 1985-2008,American Megatrends, Inc. Product Information Processor Type : Intel(R) Core(TM)2 Quad CPU Q9300 ﹫2.83GHz Processor Speed : 2.
Standard CMOS Setup Select standard CMOS features from the main menu to configure some basic parameters in your system the following screen shows the standard CMOS features menu: The following table describes the parameters found in this menu. Parameter Description Options System Date To set the date following Week: From [Sun.] to [Sat.]. determined the by BIOS and is display only weekday-month-date-year Day: from [1] to [31] (or the maximum format allowed in the month.
Advanced Setup The following screen shows the Advanced Setup: CMOS Setup Utiliyt – Copyright (c) 1985-2008,American Megatrends, Inc.
Advanced Chipset Setup CMOS Setup Utiliyt – Copyright (c) 1985-2008,American Megatrends, Inc Advanced Chipset Features Intel EIST Intel XD Bit Intel VT Intel TXT Intel AMT ASF Memory Hole Remapping Primary Video Enabled Enabled Enabled Enabled Enabled Enabled Enabled Auto KLIJ: Move Enter: Select Item Help Disable: Disable EIST Enable: Enable EIST +/-/: Value F1: General Help F10: Save ESC: Exit F9: Load Default Settings The following table describes the parameters found in this menu.
Integrated Peripherals CMOS Setup Utiliyt – Copyright (c) 1985-2008, American Megatrends, Inc.
Parameter Description Options Onboard SATA Mode This item is only available when onboard SATA controller is enabled Disabled/Enabled Onboard USB Controller Always enabled USB keyboard during POST no matter what option is set Disabled/Enabled Legacy USB Support This item is only available when on board USB controller is enabled Disabled/Enabled Onboard Audio Controller Always enabled Audio POST no matter what option is set Disabled/Enabled Onboard LAN Controller Always enabled Audio POST no m
Power Management The Power Management menu lets you configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use.
PC Health Status CMOS Setup Utiliyt – Copyright (c) 1985-2008,American Megatrends, Inc. PC Health Status CPU Temperature (PECI Mode) System Temperature CPU Fan Speed System Fan Speed CPU Core +1.1V +3.30V +5.00V +12.0V 5VSB : : : : : : : : : : 38 39℃/102℉ 1383 RPM 915 1.152V 1.120V 3.344V 5.134V 11.968V 5.026V VBAT : 3.
Frequency/Voltage Control CMOS Setup Utiliyt – Copyright (c) 1985-2008,American Megatrends, Inc Frequency/Voltage Control Auto Detect DIMM/PCI Clock Spread Spectrum Enabled Enabled Item Help Options Disabled Enabled KLIJ: Move Enter: Select F1: General Help +/-/: Value F10: Save ESC: Exit F9: Load Default Settings The following table describes the parameters found in this menu: Parameter Description Options Auto Detect DIMM/PCI Clk Always auto detect DIMM/PCI Clk Disabled/Enabled Spread Spectr
BIOS Security Features CMOS Setup Utiliyt – Copyright (c) 1985-2008,American Megatrends, Inc.
Load Default Settings This option opens a dialog box that lets you install defaults for all appropriate items in the Setup Utility. The following table describes the parameters found in this menu: Parameter Description Load Default Settings Select the field loads the factory defaults for BIOS and Chipset Features, which the system automatically detects. This option opens a dialog box that lets you install optimized defaults for all appropriate items in the Setup Utility.
Save & Exit Setup Highlight this item and press to save the changes that you have made in the Setup Utility and exit the Setup Utility. The following table describes the parameters found in this menu: Parameter Description Options Save & Exit Setup Press to save the changes that have made in the Setup Utility and exit the Setup Utility. Press to save and Exit or to return to the main menu.
Exit Without Saving Highlight this item and press to discard any changes that you have made in the Setup Utility and exit the Setup Utility.
Chapter 3 Machine Disassembly and Replacement To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge. Wire cutter. Phillips screwdriver (may require different size). NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatches when putting back the components.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2.
Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it.
Himalayan-Viiv M5700 Standard Disassembly Process Bezel Process: 1. According to the requirement, paste ATI, OS, CPU, HDMI and marketing label by SKU.
Remove side cover Process: 1. Put the Computer on the worktable lightly. 2. Release left side cover with 2 screws then remove left side cover. Push the side cover lightly Screw location Screw location Remove CPU fan pipe Process: 1. Release the CPU fan pipe.
4 2 1 3 Remove Cards Process: 1. Release the slot cover tooless 2. Remove VGA ﹑TV﹑Modem Card,the following list is for your reference about the mutual location relation (Optional by SKU).
Remove HDD Data Cables Process: 1. Remove master HDD data cable from M/B SATA1/SATA3(Optional by SKU). 2. Remove slave ODD data cable from M/B SATA2/SATA4(Optional by SKU) .
Remove slave HDD cable Remove master HDD cable Remove ODD DATA cable Process: 1. Remove master ODD data/power cable from Master ODD.
Remove HDD power cable Process: 1. Remove master HDD data cable from master HDD. 2. Remove slave HDD data cable from slave HDD. Remove Cables Process: 1. 2. 3. 4. 5. Remove front panel light cable from“PANEL1” slot of M/B. Remove USB1 cable from M/B”F_ USB3”。 Remove USB2 cable from M/B”F_ USB4”。 Remove Card reader cable from M/B”USB2”. Remove audio cable from the “AUDIO” port on M/B.
Notice: I. Recovery switch cable is next to FDD port, and the black cable face to the top of Chassis. II. Intrusion switches cable face to front bezel of chassis. Remove HDD Process: 1. Remove Master HDD from the first HDD location. 2. Remove Slave HDD from the second HDD location. (Optional by SKU) Slave HDD Master HDD 3.
Remove card reader Process: 1. Remove card reader from chassis. Remove FDD Cable Process: 1. Remove FDD digital cable just as pictures (Optional by SKU). 2. Plug 4 pins power cord from FDD slot. 3.
Remove from FDD Remove from M/B “FDD1” slot Remove Front bezel light cable Remove ODD Process: 1. Push the lock handle release ODD.
2. Remove Master ODD from the location. 3. Remove slave ODD from the location. (Optional by SKU) Master ODD location Slave ODD location Remove Cables Process: 1. Remove M/B power cable from M/B “ATX1”.
2. Remove 12 V power cable from M/B” JPW1” 3. Remove System Fan cable from M/B”SYS-F2”. Remove System FAN Process: 1. Release four screws according to the following picture.
2. Remove Sys FAN (Optional by SKU) Release four screws. 4 1 2 3 Remove mother board Process: 1. Release 8 pcs screws form the corresponding hole.
2. Release screws according to the following picture in turn. 3. Remove the Mother board from chassis. Remove CPU cooler Process: 1. Remove cooler power cable from M/B “CPU-F2”. 2. Release screw 1 first, then fixes screw 2, screw 3 & screw 4 (As Picture).
3. Remove Cooler from the Retention module. Remove memory Process: 1. Remove the first Memory from DIMM. 2. Remove the second Memory from DIMM2 (Optional by SKU).
Remove CPU Process: 1. Remove CPU according following the pictures.
Remove I/O shielding Process: 1. Remove I/O Shielding.
Chapter 4 Troubleshooting Please refer to generic troubleshooting guide for troubleshooting information relating to following topics: Power-On Self-Test (POST) POST Check Points POST Error Messages List Error Symptoms List 54
Chapter 5 55
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ATX_POWER: ATX 24-pin Power Connector 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Pin Signal Name Pin Signal Name 1 +3.3 13 +3.3V 2 +3.3 14 -12V 3 COM 15 COM 4 +5V 16 PS_ON 5 COM 17 COM 6 +5V 18 COM 7 COM 19 COM 8 PWR OK 20 -5V 9 5VSB 21 +5V 10 +12V 22 +5V 11 +12V 23 +5V 12 +3.
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Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire M5700. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted in the printed Service Guide.
Exploded Diagram NO DESCRIPTION NO DESCRIPTION 1 MAIN-BEZEL 11 FAN 2 3-25-COVER 12 PCI-BRACKET 3 5-25-COVER 13 LEFT SIDE DOOR 4 USB 14 NOTHERBOARD 5 USB-PENEL 15 HDD 6 CHASSIS 16 3.