Acer Aspire 1710 Series Service Guide Project Code: A15 Please note that Aspire 1710 has the same housing with Aspire 1700. And this model will not have service CD. Please refer to Aspire 1700 service CD (Part No.: VD.A08V7.001) for disassembling mpeg files.
Revision History Please refer to the table below for the updates made on Aspire 1710 service guide.
Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV Screen messages Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
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Table of Contents Chapter 1 System Introduction 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Remove the side bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Remove the LED cable attached on the LCD outer shield . . . . . . . . . . . . . . . . .58 Remove the subwoofer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Release the MDC cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Disconnect the cable to the modem header . . . . . . . . . . . . . . . .
Table of Contents IX
Chapter 1 System Introduction Features This computer was designed with the user in mind.
T One external monitor port T Two IEEE 1394 ports T One PS/2 port T One microphone-in jack (3.5mm mini jack) T One headphone jack (3.
Display The 17” display panel provides a large viewing area for maximum efficiency and ease-of-use. The liquid crystal display (LCD) supports SXGA resolution with 16 million colors at 1280 x 1024. Video Performance Your Aspire 1710 series computer features an accelerated graphics port (AGP) video system with Intel 865G embedded VGA engine and 64MB UMA RAM, and nVIDIA NV-34M/NV-36M series (64M/128M AGP card) as an option. This provides a robust solution, while enabling high quality video output.
4 A B C D AD18 AD19 1394 MINI-PCI N/A 3 2 1 0 8 0 15" XGA 1 1 7 E,F D C B A, C IRQ PAGE 17 PAGE 17 PAGE 17 7 PAGE 17 KB/MS PAGE 26 Keyboard Connector PAGE 17 PAGE 20 LPT PAGE 22 COM LED Board Connector USB3 USB5 USB7 PAGE 14 PAGE 14 FDD 5 LPC 4 USB0 4 Card Reader Connector MDC Slot Mini-PCI Slot PCMCIA Slot PAGE 25 ENE/CB1410 Card Bus PCI Board USB1/MDC PCI PCI PAGE 18 NS/LM4871LD Audio Amp PAGE 25 NS/LM4873MTE 3 PAGE 19 RJ11 PAGE 25 Sub
Board Layout Top View Chapter 1 5
6 1 PS2 Port 16 Mini 1394 Connector 2 Parallel Port 17 MIC Connector 3 LAN Connector 18 Line Out Connector 4 CPU Fan Connector 19 Woofer Connector 5 COM1 Port 20 VGA Board Connector 6 VGA Port 21 Battery Connector 7 S-Video Port 22 RTC Battery Connector 8 Modem Connector 23 PCI Board Connector 9 MDC Connector 24 HDD Connector 11 USB Port 25 CD/DVD-ROM Module Connector 12 DC-In Connector 26 HDD Power Connector 13 CPU Socket 27 DDR RAM Socket-1 14 USB Port 28
Bottom View 1 Audio DJ FFC Connector 2 Keyboard Connector 3 Speaker Connector 4 LED Board FFC Connector 5 FDD FFC Connector 6 Touchpad FFC Connector Chapter 1 7
Panel Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. Front Panel # Item Description 1 Display Large liquid crystal display (LCD) provides visual output. 2 Power button Turns the computer on and off. 3 Keyboard Full-size keyboard for inputing typed data. 4 Touchpad Touch sensitive pad that functions like a computer mouse. 5 Click buttons & scroll key Right and left buttons that provide the same functions as buttons on a computer mouse.
Closed front view # Item Description 1 Speakers Left and right speakers deliver stereo audio output. 2 Wireless communication indicator Lights when the Wireless LAN, or Bluetooth, capability is enabled. 3 Power indicator Lights when the computer is on.
Left view # 1 10 Item/ Port Optical drive Description Depending on your model, the optical drive is one of the followin: T DVD/CD-RW combo drive for reading CDs and DVDs, and writing to CD-Rs and CD-RWs. T DVD Dual 2 Optical disc read indicator Light emitting diode (LED) that indicates when an optical disc is being read. 3 Optical drive eject button Press the eject button to remove a disc from the optical drive.
Right view # Icon Item/ Port Description 1 Right latch Locks and releases the lid (one on the right and one on the left.) 2 Speaker/Headphone-out jack Connects to audio line-out devices (e.g. speakers, headphones). 3 Line-in/Mic-in jack Accepts audio line-in devices (e.g. audio CD player, stereo walkman). Selection is through the OS Windows mixer. 4 IEEE 1394 port Connects to an IEEE 1394 device. 5 IEEE 1394 port Connects to an IEEE 1394 device. 6 Two USB ports Connects USB 2.
Rear Panel # 12 Icon Port Description 1 Two USB ports Connects USB 2.0 devices. 2 Modem jack Connects the built-in fax/data modem to a phone line. 3 S-video Connects to a television or display device with S-video input. 4 External display port Connects an external (VGA) display devices monitor. 5 COM port Connects to other serial interface devices. 6 Network jack Connects to an Ethernet 10/100/1000based network. 7 Parallel port Connects a parallel device, such as a printer.
Bottom Panel # Item Description 1 Battery cover Protects the battery bay. 2 Sub-woofer Enhances the audio quality 3 Ventilation slots Enable the computer to stay cool, even after prolonged use.
Indicators The computer provides an array of five indicators located above the keyboard, in addition to two indicators positioned at the top right hand corner of the LCD panel. These indicators show the status of the computer and its components. The five indicators located above the keyboard provide the following status information: # Icon Function Description 1 Hard Disk Drive Activity Lights when the hard disk drive is active.
The two indicators located at the front of the unit provide the following status information: # Icon 1 Function Description Power Mode Steady green--the computer is on (even if the display is turned off). Steady orange--the computer is in standby mode. Off--the computer is turned off, or in the hibernation mode. 2 InviLink Indicator Indicates status of wireless or Bluetooth (optional) communications.
Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Special keys Lock keys The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock @ Num Lock (Fn-F11) ] Scroll Lock (Fn-F12) [ Description When @is on, all alphabetic characters typed are in uppercase. Toggle on and off by pressing the Caps Lock key on the left side of the keyboard. When ] is on, the embedded numeric keypad can be used.
Windows keys The keyboard has two keys that perform Windows-specific functions. Keys Windows logo key Description Start button. Combinations with this key perform shortcut functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) j+ + M (Undoes Minimize All) + R (Displays the Run...
Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Function Description Fn+l Hotkey help Displays a list of the hotkeys and their functions. Fn+m Device Manager Accesses Windows Device Manager. Fn-n Power Scheme Toggle Select suitable power scheme to the system.
Euro key Your computer supports the new Euro currency character. First, hold down the Alt Gr key, and then press the Euro key. Keyboard ergonomics The wide palm rest area provides a comfortable platform for your hands when typing on the keyboard. The ergonomic design enables you to adopt a relaxed, yet very efficienct, typing style.
Touchpad The built-in touchpad is a PS/2 - compatible pointing device that senses movement on its surface. The cursor responds to your finger movements on the touchpad. In addition, the two click buttons provide the same functionality as a computer mouse, while the scroll key enables easy up and down scrolling in documents and web pages. The touchpad is located in the middle of the palm rest area, providing maximum comfort and effiency.
Launch Keys Located at the top of the keyboard are five buttons. These buttons are called launch keys. These buttons are called launch keys. They are designated as key 1, key 2, key 3, key 4, key 5. By default, key 1 is used to launch wireless LAN/Bluetooth, key 2 is to launch the E-mail application, and key 3 is used to launch the internet browser. Keys 4 and 5 start the Launch Manager application. All five launch keys can be set by the user. To set the launch keys, run the Acer Manager.
Hardware Specifications and Configurations System Board MajorChips Item System core logic Controller Intel Desktop Pentium 4 Northwood/Prescott processor at 2.6GHz to 3.
System Memory Item Specification Memory controller Intel 865G Onboard memory size 0MB DIMM socket number 2 Sockets Supports maximum memory size per socket 1024MB Supports maximum memory size 2048MB Supports DIMM type DDR-DRAM Supports DIMM Speed 266 MHz/333 MHz/400 MHz Supports DIMM voltage 2.5 V Supports DIMM package 184-pin Long-DIMM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications .
Modem Interface Item Specification Fax modem data baud rate (bps) 14.4K Data modem data baud rate (bps) 56K Supports modem protocol V.90/V.92MDC Modem connector type RJ11 Modem connector location Rear side Card Reader Interface Item Specification Vendor & model name Mitsumi D353G 4515 MCI JU-226A033FC Floppy Disk Specifications Media recognition 2DD (720KB) 2HD (1.2 MB, 3 mode) 2HD (1.44MB) Sectors/track 9 15 18 Tracks 80 80 80 Data transfer rate (Kbit/s) 1 MB 1.
DVD-ROM Interface Item Specification Vendor & model name Pioneer DVR-K12RA Performance Specification With CD Diskette With DVD Diskette Transfer rate (KB/sec) Average Sustained: DVD-5: CAV mode Normal Speed (1X) 11.08 Mbits/sec 775~1800 blocks/sec CAV mode 36.67~88.64 Mbits/sec (10.3X to 24X) DVD-9/DVD-R: 1550~3600kBytes/sec (Mode 1) Normal Speed (1X) 11.08 Mbits/sec 1768~4106 kBytes/sec (Mode 2) CAV mode 36.67~88.
(*4) Average of Data read over the whole area from starting data recorded area (LBA:0) to maximum data recorded area (LBA:23197F), more than 2000 times including latency and layered error correction time. (*5) from starting data recorded area (LBA:0) to maximum data recorded area (LBA:23197F) including latency and layered error correction time. (*6) Disk: MKE-D551.
Audio Interface Item Resolution Specification 20 bit stereo Digital to Analog converter 18 bit stereo Analog to Digital converter Compatibility Microsoft PC98/PC99, AC97 2.2 Mixed sound source Line-in, CD, Video, AUX Voice channel 8/16 bit, mono/stereo Sampling rate 44.
USB Port Item Specification USB Compliancy Level 2.0 OHCI USB 2.
. LCD Item Specification Vendor & model name QDI (Quanta Display Inc.) QD17EL07 Mechanical Specifications LCD display area (diagonal, inch) 17” Active area 337.9mmX270.3mm Display technology TFT Resolution SXGA (1280X1024) Support colors 262K Optical Specification Brightness control Keyboard hotkey Contrast ratio 300(min.)/450(typ.) Response time 16ms Luminance of white (cd/m ) 220(typ.)/270(max.) White Uniformity 1.25(typ.)/1.33(max.
AC Adapter Item Specification Primary to secondary 3000Vac Leakage current 0.25 mA max. (@ 254Vac, 60Hz) Power Management Power Saving Mode Standby Mode Enter Standby Mode when Phenomenon T T The buzzer beeps The Sleep indicator lights up T All power shuts off T The display shuts off T Hard disk drive is in standby mode. (spindle turned-off) 1.Standby/Hibernation hot-key is pressed and system is not ready to enter Hibernation mode. 2.
Chapter 1 31
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys (zx). T To choose a parameter, use the cursor up/down keys ( wy). T To change the value of a parameter, press por q. T A plus sign (+) indicates the item has sub-items. Press e to expand this item. T Press ^ while you are in any of the menu options to go to the Exit menu.
Info. Parameter Description Floppy Disk Drive Shows floppy drive type informaiton. Serial Number This field displays the serial number of this unit.
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen above is for reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format MM/DD/YYYY (month/day/ year) System Date System Memory This field reports the memory size of the system.
Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Parameter 37 Description Options Infrared Port Enables, disables or auto detects the infrared port. Disabled/Disabled/Auto Parallel Port Enables, disables or auto detects the parallel port.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option User Password is Shows the setting of the user password. Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password. When set, this password protects the BIOS Setup Utility from unauthorized access.
Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”. 4.
If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Exit Saving Changes 43 Description Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup Default Load default values for all SETUP item. Discard Changes Load previous values from CMOS for all SETUP items. Save Changes Save Setup Data to CMOS.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
45 Aspire 1710
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 47 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Jewelry such as watches, rings and bracelets should be removed before service disassembly.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Con't Front Panel (Upper Case Assy) Base Assy x2 Cx3 FDD Module Audio DJ Board Cable Speaker Cx8 Ox2 Main Board Module Base Ix6 Cx2 Ox4 Touchpad Switch Board PCI Board Cx2 Main Board w/ Fan x1 Lid Switch Cable Touchpad Bracket Touchpad I/O Shield Ox1 Audio DJ Board FDD Module Main Board FDD FFC Main Board Bracket Fan Bx3 FDD Bracket FDD Optical Drive Module Ex3 Optical Bracket 49 ODD Aspire 1710
Screw List Item Description B SCREW MM25025ICI0 C SCREW MM25040IL60 D SCREW MM25060IL69 E SCREW MM20030ICI3 F SCREW MM20080ICI6 G SCREW MM20100ICI3 H SCREW MS17025B202 I SCREW MBEA1001012 J SCREW MF30060PBJ5 K SCREW MM25070ICI5 L SCREW MS25060ILR1 M SCREW MS25060P527 O SCREW MS25025IBX8 P SCREW MS25180I100 Q SCREW MS25100B371 R SCREW MS0601BILQ1 T SCREW MS25060IM01 U SCREW MM30050ICI4 Chapter 3 50
Disassembling Remove the battery 1. Release the seven screws as shown here. 2. Remove the bottom shield plate. 3. Remove the 5 screws as shown here. 4. Remove the battery or dummy battery module. Remove the HDD module 1. Remove the 4 screws that secure the HDD module. 2. Lift the HDD module and detach the IDE connector and power connector at the same time. Remove the combo drive 51 1. Remove the one screw as shown here. 2. Detach the Combo drive.
Remove the thermal module 1. Disconnect the fan power connector. 1. Remove the three screws as shown here. 2. Remove the thermal module. Remove CPU 1. Open the CPU lever, remove the CPU and close the lever. Remove the memory 1. Remove the memory Remove VGA card 1. Disconnect the VGA connector. 2. Release the four screws that secure the VGA card. 3. Remove the VGA card.
Detach the wireless card 1. Detach the wireless card. 2. Disconnect the two wireless cables. Remove moden card 1. Remove the screws on the MDC (modem card) 2. Detach the card from the modem cable. 3. Release the cable Remove the inverter cover 53 1. Remove the screws as shown here. 2. Remove the inverter cover.
Detach the upper system cover 1. Remove the two screws on the one side, and the two screws on the other. . 2. Remove the hinge covers on each side 3. Detach the upper system cover (middle cover). Remove the LCD module 1. Detach the LED cable from the LED board. 2. Remove the screws that secure the hinge. And the other side. 3. Detach the LCD panel from the main unit and place the panel by turning 180 degrees. 4. Release the cables by following the instructions here carefully.
Remove the LCD panel 1. Detach the silicon line pad by following the instruction here. And the other side. 2. Unscrew the three screws on the edge of the LCD panel on both sides. 3. Detach the LCD skirting board (LCD bezel) by following the instruction here. 4. Remove the TEN screws on the side mount. 5. Remove the LCD panel. Remove the inverter board 1. 55 Remove the tape and disconnect the inverter cable.
2. Follow the same procedure on the other inverter cable. 3. Disconnect the inverter power cable from the inverter board. 4. Remove the mylar that covering the inverter board. 5. Remove the two screws that secure the inverter board bracket.
Remove the mylars Remove the wireless module 1. Remove the two screws that secure the wireless antenna. 2. Remove the antenna. 3. Repeat the same procedure on the other side. 4. Remove the wireless module. Remove the side bracket 1. 57 Remove the two screws as shown here. Then remove the side bracket.
2. Repeat the same procedure on the other side bracket. Remove the LED cable attached on the LCD outer shield. Remove the subwoofer 1. Disconnect the subwoofer cable. 2. Remove the two screws that secure the subwoofer. 3. Remove the subwoofer.
Release the MDC cable. Disconnect the cable to the modem header. Remove the keyboard 1. Remove the six screws the secure the keyboard. 2. Remove the keyboard and disconnect the attached cable. Remove the LED board 59 1. Detach the LED ribbon cable. 2. Remove the four screws that secure the LED board.
3. Lift the LED board and disconnect the LED cable at the same time. 4. Disconnect the LED ribbon cable from the LED board. Detach the front panel 1. Disconnect the touch pad ribbon cable. 2. Remove the three screws as shown here. 3. Turn the unit upside down, and then remove the group of FOUR, the group of EIGHT and the group of SIX screws. 4. And finally the 4 screws on the rear side. 5. Detach the front panel.
Remove the Audio DJ board 1. Disconnect the Audio DJ ribbon cable. 2. Disconnect the other side of the ribbon cable to the Audio DJ board. 3. Remove the screw that secures the Audio DJ board. 4. Remove the DJ board. Remove the touch pad 61 1. Remove the mylar here. 2. Disconnect the two ribbon cables to the touch pad. 3. Remove the mylar.
4. Remove the two screws that secure the touch pad. 5. Remove the touch pad bracket. 6. Remove the touch pad. Remove the touch pad board 1. Remove the four screws that secure the touch pad board. 2. Remove the touch pad board. Remove the lid switch cable 1. Disconnect the lid switch cable by releasing the screw. 2. Remove the lid switch cable. Remove the floppy drive 1. Disconnect the floppy cable 2.
3. Remove the floppy drive. Remove the speaker set 63 1. Remove the tape 2. Remove the aluminum tape (the tape can be damaged while servicing, please make sure you have a spare one). 3. Remove the tape here. 4. Disconnect the speaker cable. 5. Remove the screw as shown here. 6. And the one on the other side. 7. Remove the speaker set.
Remove the mainboard 1. Remove the nine screws as shown 2. Detach the mainboard module from the base unit 3. Remove the screw as shown 4. Remove the PCI board. 5. Remove the six screws that secure the I/O shield. 6. Remove the I/O shield. 7. Disconnect the system fan power connector. 8. Remove the two screws, one on each side, that secure the mainboard. 9. Remove the mainboard from the mainboard bracket. Remove the system fan 1. Remove the two screws that secure the system fan.
2. Remove the system fan. 3. This completes the disassembly procedures of Aspire 1710. FDD Module 65 1. Disconnect the ribbon cable. 2. Remove the screws as shown here. 3. Remove the FDD bracket away from the floppy drive.
HDD Module 1. Disconnect the HDD power cable and then the IDE coaxial cable. 2. Remove the screws that secure the HDD, and the other side. 3. Remove the bracket from the HDD. Combo Module 1. Remove the three screws as shown here. 2. Remove the bracket.
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Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the diagnostics program. 2.
If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window.
Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem is not corrected, see “Undetermined Problems” on page 81. T If the voltage is not correct, go to the next step.
Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Index of Error Messages Error Code List Error Codes 006 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled. Incorrect password is specified.
Error Message List Error Messages Real time clock error FRU/Action in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.
Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 70. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 70.
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence LCD is too dark Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD brightness cannot be adjusted Reconnect the LCD connectors. LCD contrast cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute “Load Default Settings, then reboot system. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
Power Management-Related Symptoms Symptom / Error System hangs intermittently. Action in Sequence Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system. External display does not work correctly.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 70): 81 1.
Chapter 5 Jumper and Connector Locations Top View Chapter 5 82
1 CON1 PS2 Port 16 CON21 Mini 1394 Connector 2 CON4 Parallel Port 17 CON24 MIC Connector 3 CON9 LAN Connector 18 CON25 Line Out Connector 4 CON11 CPU Fan Connector 19 CON23 Woofer Connector 5 CON3 COM1 Port 20 CON19 VGA Board Connector 6 CON5 VGA Port 21 CON26 Battery Connector 7 CON2 S-Video Port 22 CON27 RTC Battery Connector 8 CON6 Modem Connector 23 CON22 PCI Board Connector 9 CON8 MDC Connector 24 CON18 HDD Connector 11 CON7 USB Port 25 CON17 C
Bottom View 1 CON36 Audio DJ FFC Connector 2 CON31 Keyboard Connector 3 CON35 Speaker Connector 4 CON33 LED Board FFC Connector 5 CON30 FDD FFC Connector 6 CON34 Touchpad FFC Connector Chapter 5 84
85 Aspire 1710
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 1710. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Exploded Diagram Base Assy.
Top Assy.
LCD Module NOTE: The part numbers appear on the exploded diagram are vendor’s part number. Please refer to the FRU list for Acer part number.
Picture No. Partname Part Number Adapter ADAPTER DELTA ADP-180W PFC 3 PINS Battery BATTERY 2.2AHR 12CELLS LI-LON LISIMPL Board WIRELESS LAN BOARD (802.11g) WNC 54.A08V7.001 MDC MD BOARD AMBIT AGERE MODEM 54.T29V7.001 nVIDIA GeForce FX Go5200 NV-34M 64MB AGP CARD TBD nVIDIA GeForce FX Go5700 NV-36M 64MB AGP CARD TBD nVIDIA GeForce FX Go5700 NV-36M 128MB AGP CARD TBD INTEL 865G VEDIO BRIDAGE BOARD TBD LAUNCH BOARD 55.A15V7.001 AUDIO DJ BOARD 55.A15V7.002 TOUCHPDA SWITCH BOARD 55.A15V7.
Picture No. Partname Part Number POWER CORD ITALIAN 27.A08V7.004 POWER CORD DANISH 27.A08V7.005 POWER CORD SWISS 27.A08V7.006 LAUNCH BOARD FFC CABLE (LAUNCH BOARD TO MB) 50.A15V7.001 FFC CABLE (TOUCHPAD TO TOUCH SWITCH) 50.A08V7.002 FFC CABLE (TOUCH SWITH TO M/B) 50.A08V7.003 AUDIO DJ FFC CABLE (AUDIO BOARD TO M/B) 50.A15V7.002 COVER SWITCH CABLE (LID SWITCH CABLE) 50.A08V7.010 LED CABLE ON LCD PANEL 50.A15V7.003 PCMCIA SLOT (CARDBUS SLOT) 22.A08V7.001 BASE COVER 60.A15V7.
Picture No. Partname Part Number TOUCH PAD BRACKET 33.A08V7.002 MIDDLE COVER W/ NAME PLATE 42.A15V7.001 INTEL PENTIUM 4 NORTHWOOD 3.0GHZ 512K 800FSB 478PIN SL6WK KC.DP001.30C INTEL PENTIUM 4 NORTHWOOD 3.2GHZ 512K 800FSB SL6WG KC.DP001.32C Intel DT FSB 800 P4 3.4G KC.DP001.34C FDD MODULE 1.44MB SLIM PANASONIC JU226A273FC TBD FDD 1.44MB SLIM PANASONIC/JU226A273FC KF.A0302.001 FDD FFC CABLE 50.A15V7.004 FDD BRACKET 33.A08V7.005 HDD 3.5" 80G U7 5400RPM SEAGATE ST380022A KH.38001.
Picture No. Partname Part Number KEYBOARD SUNREX ARABIC KB.A1506.011 KEYBOARD SUNREX BELGIUM KB.A1506.013 KEYBOARD SUNREX CZECH KB.A1506.015 KEYBOARD SUNREX DANISH KB.A1506.018 KEYBOARD SUNREX FRENCH KB.A1506.006 KEYBOARD SUNREX GERMAN KB.A1506.003 KEYBOARD SUNREX GREEK KB.A1506.021 KEYBOARD SUNREX HUNGAIAN KB.A1506.016 KEYBOARD SUNREX ITALIAN KB.A1506.004 KEYBOARD SUNREX NORWAY KB.A1506.017 KEYBOARD SUNREX PORTUGUESE KB.A1506.010 KEYBOARD SUNREX RUSSIAN KB.A1506.
Picture No. Partname Part Number LCD PANEL W/ LED CABLE LOGO 17 IN. 60.A15V7.006 LCD BUTTOM 42.A08V7.005 LCD BEZEL W/ ACER LOGO 17 IN. 60.A08V7.006 LCD LATCH 17 IN. 47.A08V7.001 LCD SPRING 17 IN. 47.A08V7.002 LCD DECORATION BAR 17 IN. 47.A08V7.004 Memory DDR 333 256MB 0.11U, CL=2.5 INFINEON KN.25602.010 MEMORY DDR333 256MB NANYA NT256D64S88B1G-6K KN.25603.008 MEMORY DDR 333 512MB NANYA NT512D64S8HB1G-6K KN.51203.004 DVD-RW COMBO MODULE 24X QSI SBW242 6M.A08V7.
Picture No. Partname Part Number TOUCHPAD 55.A08V7.004 WINTER SOLUTION 6-IN-1 CARD READER LA.A0801.001 SPEAKER R+L VECO 28KC04-1 23.A08V7.004 SPEAKER FOIL 47.A08V7.005 SUB-WOOFER 2PIN VECO 25KP04 23.A08V7.002 SCREW MM25025ICI0 86.A08V7.002 SCREW MM25040IL60 86.A08V7.003 SCREW MM25060IL69 86.A08V7.004 SCREW MM20030ICI3 86.A08V7.005 SCREW MM20080ICI6 86.A08V7.006 Reader Speaker Screws 95 SCREW MM20100ICI3 86.A08V7.007 SCREW MS17025B202 86.A08V7.008 SCREW MBEA1001012 86.A08V7.
Appendix A Model Definition and Configuration Model Name Definition Model Number LCD CPU Memory HDD CD/DVD VGA Card Wireless LAN DT 17.0" SXGA DTP42.8GHz 512MB 80GB 24x CDRW+DVD N 11g DT 17.0" SXGA DTP42.8GHz 512MB 80GB 24x CDRW+DVD nVidia Geforce FX Go5700 64MB 11g 1711SMi DT 17.0" SXGA DTP42.8GHz 512MB 80GB DVD-Dual nVidia Geforce FX Go5700 64MB 11g 1712SMi DT 17.0" SXGA DTP43.0GHz 512MB 120GB 4x DVD-Dual nVidia Geforce FX Go5700 64MB 11g DT 17.0" SXGA DTP43.
97 Aspire 1610
Appendix B Test Compatible Components This computer’s compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chapter will be revised accordingly.
Microsoft Windows XP Environment Test Item Processor Specifications Intel Pentium 4 Northwood 2.6GHZ 512K 400FSB SL6PP D-1 STEPPING Intel Pentium 4 Northwood 2.8GHZ 512K 533FSB SL6PF D-1 STEPPING Intel Prescott 2.8GHZ 1M 533FSB SL7DB D-1 STEPPING Intel Prescott 2.8GHZ 1M 800FSB SL79K D-1 STEPPING Intel Prescott 3.0GHZ 1M 800FSB SL79L D-1 STEPPING Memory 256MB Infineon DDR 333 11U, CL=2.
Item Prarllel Port Specifications Printer: HP Laser Jet 2100 HP Desk Jet 840C HP Desk Jet 930C ZIP: IOMega ZIP 100 (LPT Port) Cable: LL5 cable 1394 Port HDD: IEEE 1394 (Fire Wire)/USB 1.1 Combo Hard Drive CCD: StealthFire tm HUB: Aten 1394HUB/FH-600 Cable: 1394 4 to 4 Cable MO: Fujitsu Limited MDF3130EE USB 2.
Item Specifications USB Keyboard: TARGUS Wheel Mouse SILITEK K/B SK-6000 NMB K/B ZIPPY USB K/B TK532 USB Keypad: ZIPPY USB Keypad KW-610 Wireless Keyboard & Mouse: ACER Keyboard+Mouse+Receiver Logitech Keyboard Mouse+Receiver USB Camera: Petaex optixo 330 USB CCD: Intel YC72 Dlin DSC 350 USB CCD Dlink WebCam DSB-C300 Lotitech QuicCam Home Creative WebCam USB HDD: HD530 Tested to comply with FCC Standards USB Printer: HP DeskJet 930C HP DeskJet 840C USB Multi-Function Machine: HP2110C USB FDD: Teac USB FDD
Item Specifications USB Scanner: HP ScanJet 5300c HP ScanJet 5200c USB Speaker: Philips USB Speaker Dss330 Philips USB Speaker (DIGITAL Speaker System) USB HUB: PCI_USB HUB/UH-400 USB HUB NET \UH-124 USB to Serial Adapter: USB to serial Adapter UB-75 USB Gamepad: Microsoft Sidewider Precision Pro Logitech WingMan FORMULA FORCE Logitech WingMan GAMEPAD EXTREME USB Card Reader: CARRY 6 in 1 card reader Pro Compact Flash Card Reader Iwill 6 in 1 card reader GB LAN LAN Hub 3COM Super Stack II \ 3C16611 24 po
Item PC Cards Specifications ATA Card: PCMCIA IDE/ATAPI Controller(FLASH/32MB) Microdrive: IBM 340MB Microdrive Click IOMEGA Clik! PC CARD DRIVE Zip Card: IOMEGA USB ZIP 250 1394 CardBus Card: Compaq 1394 CardBus Card VST Fire Wire 1394 CardBus Card Wireless LAN Card: CISCO AIRONET 350 SERIES\AIR-PCM350 Wireless LAN Card \ WL-211F CARD Reader: Apapter PCMCIA 4 in 1 SONY Memory Stick Card Reader \MSAC-PC2 PQI CF CARD Reader PNY PCMCIA 4 in 1 MMC Card: Apacer32MB SanDisk 64MB PQI 64MB MS Card: Apacer 128MB S
Item Bluetooth Specifications PDA: Fujitsu PDA Mobile phone: Sony Ericsson T68 Mouse & Keyboard: Microsoft Bluetooth wireless Mouse and keyboard Printer: HP Deskjet 450 with Ericsson bluetooth card Appendix B 104
105 Aspire 1610
Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
107 Appendix C
Index A DC-AC LCD Inverter 28 DIMM AC Adapter 29 Combinations 23 AFLASH Utility 44 Disassembly Audio 22 CD-ROM/DVD-ROM Module 51 Machine 46 Procedure Flowchart 48 B Battery 28 Display 1 BIOS 22 display package 22 ROM size 22 ROM type 22 vendor 22 Version 22 BIOS Setup Utility 32 hotkeys 18 Display Standby Mode 30 DVD-ROM Interface 25 E Error Symptom-to-Spare Part Index 73 BIOS Supports protocol 22 External CD-ROM Drive Check 69 BIOS Utility 32 Basic System Settings 37 Navigating 33 Onboard
Touchpad Check 72 LCD 29 Troubleshooting 68 M Machine Disassembly 46 U Memory Check 70 Undetermined Problems 81 Modem 23 USB 28 utility N BIOS 32 Notebook Manager hotkey 18 V Video 27 O Video controller 22 Online Support Information 106 P W Windows XP Environment Test 99 Panel 7, 84 Bottom 13 right 10, 11 Parallel Port 27 PC Card 14, 28 PCMCIA 28 Power Management 30 Power System Check 70 Battery Pack 72 Power Adapter 71 R RTC 22 S Second Level Cache 22 speakers hotkey 18 Standby Mode 30 Su