Aspire M5640 Aspire M3640 Aspire M1640 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on Aspire M5640/Aspire M3640/ Aspire M1640 service guide.
Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear on screen. MESSAGES NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Remind you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
Chapter 1 System Specifications 1 Features……………………………………………………………………………………………... 1 Main board Placement…………………………………………………….……..……………..7 Block Diagram…………………………………………………………..………………...………..8 Aspire M5640 Front Panel………………………………………..…….………..…..……....9 Aspire M5640 Rear Panel…………………..…………………………….……………………10 Aspire M3640 Front Panel……………………………………………………………………..11 Aspire M3640 Rear Panel……………………….…………………………………..……….12 Aspire M1640 Front Panel……………………………………………………………………..13 Aspire M1640 Rear Panel……………………….
Chapter 1 System Specifications Features Operating System Microsoft Windows Vista (Home Basic, Home Premium, Business) Processor Socket Type: Intel® Socket T LGA 775 pin Processor Type: Intel Celeron / Celeron D / Pentium D /Pentium Dual Core/ Core 2 Duo / Core2 Quad / Yorkfield / Wolfdale CPUs FSB 533/800/1066/1333 MHz CPUs Chipset NV MCP73PV/S & NV MCP73VE PCB Form Factor: Micro ATX Dimension/Layer: 244mm x244mm Memory Memory Type: DDR2 533/667/800 Support single channel 64 bit mode with maximum memor
PCI Slot Type: PCI 2.3 5V slots PCI Slot Quantity: 2 FDD Slot Quantity: 1 Design Criteria: Should support 1.44MB/3 mode 3.
Rear 6 jack follow HD audio definition, example as below Audio jacks color coding: should meet Microsoft Windows Logo Program Device Requirements: Audio-0002 1 S/PDIF-out header (1*4) 1 AUX-In header (1*4) 1 front panel audio header (2*5) Add HD de-pop CKT (the attachment is the reference, please propose your solution) S/N ratio: 90 dB at rear output jack LAN MAC Controller: NV MCP73PV/S Intel 82566DC (10M/100M/1000M LAN) PHY: Realtek 8211BL Gigabit Ethernet Phy.
1 rear 6pin IEEE1394 port 1 2x5pin onboard jumper BIOS BIOS Type: Phoenix Award or AMI Kernel with Acer skin Size: 4Mb Note: Boot ROM should be included (PXE function should be built in with default and RPL function is optional by service BIOS) BIOS shall auto detect FDD to avoid checksum error when boot I/O Connector Controller: Super I/O ITE 8718FX (F stepping or after; must full support Intel platform) Rear I/O Connector 1 PS/2 Keyboard port, 1 PS/2 Mouse port, 1 COM port 1 DVI port (Aspire M1000 seri
1 PCI Express x 1 slot 2 PCI slots 1 FDD slot 1 PATA connector 4 SATA connectors 3 2*5 pin Intel FPIO specification USB pin connectors (follow Intel FPIO standard Specification) 1 2*5 pin IEEE1394 jumper (reserve header on all SKU) 1 2*5 pin Intel FPIO spec.
Design for Intel Broadwater/ICH8 series chipset compatible system Voltage design should be covered +5V, +3.
Main board Placement 7
Block Diagram 8
Aspire M5640 Front Panel The computer’s front panel consists of the following: Label Description 1 Optical drive 2 Card reader 3 Power and HDD LED 4 Power button 5 Speaker or headphone 6 Microphone jack 7 USB ports 9
Aspire M5640 Rear Panel Label Description Label Description 1 Power card socket 9 PS/2 mouse connector 2 Voltage selector switch 10 HDMI port 3 PS/2 keyboard connector 11 System Fan connector 4 COM port 12 IEEE 1394 port 5 Monitor connector 13 SPDIF port 6 USB 2.
Aspire M3640 Front Panel Label Description 1 USB ports 2 Floppy disk drive 3 Card reader cover 4 Acer Logo 5 Microphone jack 6 Speaker or headphone 7 Optical drive 8 Power button 9 LED module 11
Aspire M3640 Rear Panel Label Description Label Description 1 Power card socket 9 PS/2 mouse connector 2 Voltage selector switch 10 HDMI port 3 PS/2 keyboard connector 11 System Fan connector 4 COM port 12 IEEE 1394 port 5 Monitor connector 13 SPDIF port 6 USB 2.
Aspire M1640 Front Panel Label Description 1 Optical drive 2 Floppy disk drive 3 Speaker or headphone 4 USB Ports 5 Acer Logo 6 Power button 7 LED Module 8 Microphone jack 13
Aspire M1640 Rear Panel Label Description Label Description 1 Power card socket 8 Fan aperture 2 Voltage selector switch 9 PS/2 mouse connector 3 PS/2 keyboard connector 10 System Fan connector 4 COM port 11 IEEE1394 port 5 Monitor connector 12 SPDIF port 6 USB 2.
Hardware Specifications and Configurations Processor Item Specification Type Processor Type: Intel Celeron / Celeron D / Pentium D /Pentium Dual Core / Core 2 Duo / Core2 Quad / Yorkfield / Wolfdale CPUs Socket LGA 775 pin FSB 533/800/1066/1333 MHz CPUs Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programmer Phoenix Award or AMI Kernel with Acer skin BIOS version V6.
Main Board Major Chips Item Specification North Bridge NV MCP73PV/S & NV MCP73VE South Bridge NV MCP73PV/S & NV MCP73VE APG controller NV MCP73PV/S & NV MCP73VE Super I/O controller ITE 8718FX Audio controller Realtek HD audio codec ALC888S HD codec 7.1 (co-lay with ALC888) LAN controller Realtek 8211BL Gigabit Ethernet Phy.
Audio Interface Item Specification Audio controller NV MCP73PV/S & NV MCP73VE Audio controller type ALC888S Audio channel codec 7.
Floppy disk drive Interface Item Specification Floppy disk drive controller ITE 8718FX Floppy disk drive controller resident bus ISA bus Support FDD format 360KB, 720KB, 1.2MB, 1.44MB, 2.
Environmental Requirements Item Specification Temperature Operating +5°C ~ +35°C Non-operating -20 ~ +60°C (Storage package) Humidity Operating 15% to 80% RH Non-operating 10% to 90% RH Vibration Operating (unpacked) 5 ~ 500 Hz: 2.20g RMS random, 10 minutes per axis in all 3 axes 5 ~500 Hz: 1.
Chapter 2 System Utilities The manufacturer or the dealer already configures most systems. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repeatedly receive Run Setup messages, the battery may be bad/flat. In this case, the system cannot retain configuration values in CMOS.
Entering Setup Power on the computer and the system will start POST (Power On Self Test) process. When the message of “Press DEL to enter SETUP” appears on the screen, press the key of [Delete] to enter the setup menu. NOTE: If the message disappears before you respond and you still wish to enter Setup, restart the system by turning it OFF and On. You may also restart the system by simultaneously pressing [Ctrl+ Alt+ Delete].
The items in the main menu are explained below: Parameter Description Production Information This page shows the relevant information of the main board Standard CMOS Features This setup page includes all the items in standard compatible BIOS Advance BIOS Features This setup page includes all the items of Award special enhanced features Advance Chipset Features This setup page includes all advanced chipset features Integrated Peripherals This setup page includes all onboard peripherals Power Manage
Product Information The screen below appears if you select Product Information from the main menu: The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. This information is necessary for troubleshooting (maybe required when asking for technical support).
Standard CMOS Setup Select standard CMOS features from the main menu to configure some basic parameters in your system the following screen shows the standard CMOS features menu: 24
The following table describes the parameters found in this menu. Parameter Description Options Date To set the date following the weekday-month-date-year format Week: From [Sun.] to [Sat.]. determined by BIOS and is display only Day: from [1] to [31] (or the maximum allowed in the month. Year: from 1999 to 2099 System Time To set the time following the hour-minute-second format The items format is [hour] [minute][second]. The time is calculated base on the 24-hour timer clock.
Parameter Description Extended Memory Size The BIOS determines how much extended memory is present during the POST. This is the amount of memory located above 1MB in the memory address map of CPU Total Memory Size Total memory size for the system IDE Channel X Master IDE Channel X Slave Hard disk drive connected to channel X master or slave port. To enter the IDE Master or Slave setup, press [Enter].
Advanced Setup The following screen shows the Advanced Setup: The following table describes the parameters found in this menu. Parameter Description Options Hard Disk Boot Priority This features displays the Hard Disk Boot Device priority from high to low and allows users to set the Hard Disk Boot Device Priority. Press [Enter] to enter the setting screen. Use wory to select a device, then press <+> to move it up, or <-> to move it down the list. Press to exit.
Parameter Description Options Virus Warning This feature allows you to enable the VIRUS warning function for IDE Hard Disk boot sector protection. If this function is enabled and there is someone attempts to write data to this area, BIOS will show a warning message on screen and the alarm will beep. [Enabled], [Disabled] Quick Power On Self Test This feature allows the system to skip certain tests while booting.
Advanced Chipset Setup The following table describes the parameters found in this menu. Parameter Description Options Dual Monitor Support This category allows you to enable or disable dual monitor support function [Enabled], [Disabled] Frame Buffer Size This field displays how much frame buffer size of the system. CPU Frequency This field allows you to determine CPU frequency of the system.
Parameter Description Options Spread Spectrum When the system clock generator pulses, the extreme values of the pulse generate excess EMI. Enabling pulse spectrum spread modulation changes the extreme values from spikes to flat curves, thus reducing EMI. This benefit may in some case be outweighed by problems with timing-critical devices, such as a clock-sensitive SCSI device. [Enabled], [Disabled] HT Spread Spectrum Enables or Disables HT Spread Spectrum.
Integrated Peripherals The following table describes the parameters found in this menu. Parameter Description Options IDE Function Setup This page allows you to setup IDE function [Press Enter] Onboard Device Setup This page allows you to setup onboard devices. [Press Enter] Onboard I/O Chip Setup This page allows you to setup onboard I/O chip.
Integrated Peripherals-IDE Function Setup 32
The following table describes the parameters found in this menu. Parameter Description IDE Primary/Second ary Master/Slave PIO The four IDE PIO fields let you set a PIO mode (0-4) for each of the four IDE devices that the onboard IDE interface supports. Modes 0 through 4 provide increased performance. In Auto mode, the system automatically determines the best mode for each device. On-Chip IDE First/Second Channel The Chipset contains a PCI IDE interface with support for two IDE channels.
Parameter Description Options IDE HDD Block Mode Block mode is also called block transfer, multiple commands, or multiple sectors read/write. If your IDE hard drive supports block mode(most new drives do), select Enabled for automatic detection of the optimal number of block read/write per sector the drive can support. [Enabled], [Disabled] SATA PORT Speed Settings This category allows you to determine the speed of SATA port.
The following table describes the parameters found in this menu. Parameter Description Options On Chip USB This field allows you to determine on chip USB type or disable on chip USB. [V1.1+V2.0], [V1.1] UDB Memory Type Use this item to change the type of USB memory to shadow or Base memory. [Shadow], [Base Memory] USB KB Legacy Support This field enables or disables USB keyboard support function. [Enabled], [Disabled] USB Mouse Support This field enables or disables USB mouse support function.
Integrated Peripherals -Onboard I/O Chip Setup 36
The following table describes the parameters found in this menu. Parameter Description Options Onboard FDC Controller Select Enabled if your system has a floppy disk controller (FDC) installed on the system board and you wish to use it. If you install an add-in FDC or the system has no floppy drive, select Disabled in this field. [Enabled]. [Disabled] Onboard Serial Port 1 Select a logical COM port name and matching address for the serial port.
Power Management The Power Management menu lets you configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use.
The following table describes the parameters found in this menu. Parameter Description Options ACPI Function This item allows you to enable or disable the ACPI function [Enabled], [Disabled] ACPI Suspend Type This item specifies the power saving modes for ACPI function. S1 (POSP: The S1 sleep mode is a low power state..
Parameter Description Options Soft-off by PWR/BTTN When Enabled, turning the [Instant-off]: Press down button system off with the on/off then power off instantly button places the system in a [Delay 4 Sec.]: Press Power button 3 very low-power-usage state, sec. to power off. Enter with only enough circuitry suspend if button is receiving power to detect power pressed less than 4 sec. button activity or Resume by Ring activity.
PCI/PnP Setup 41
The following table describes the parameters found in this menu. Parameter Description Options Init Display First Initialize the AGP video display before initializing any other display device on the system. Thus the AGP display becomes the primary display. Reset Configuration Data Normally, you leave this field Disabled.
PC Health Status 43
The following table describes the parameters found in this menu: arameter Description V core Detect system’s voltage status automatically CPU Temperature Detect CPU Temperature automatically CPU/SYSTEM FAN Speed (RPM) Detect CPU/SYSTEM Fan Speed Status automatically CPU Smart FAN Control The item displays the system Smart Fan Function status. It is always enabled by system. Options Frequency/Voltage Control CMOS Setup Utility - Copyright (C) 1985-2005,American Megatrends,Inc.
The following table describes the parameters found in this menu: Parameter Description Optio ns Auto Detect DIMM/PCI CLK This option allows you to enable/disable the feature of auto detecting the clock frequency of the installed PCI bus.
Load Default Settings This option opens a dialog box that lets you install defaults for all appropriate items in the Setup Utility. Parameter Description Load Default Settings Select the field loads the factory defaults for BIOS and Chipset Features, which the system automatically detects. This option opens a dialog box that lets you install optimized defaults for all appropriate items in the Setup Utility.
Set Supervisor/User Password When this function is selected, the following message appears at the center of the screen to assist you in creating a password.
Parameter Description Options Set When this function is selected, the following message Supervisor/User appears at the center of the screen to assist you in Password creating a password. ENTER PASSWORD Type the password, up to eight characters, and press. The password typed now will clear any previously entered password from CMOS Memory. You will be asked to confirm the password. Type the password again and press . You may also press to abort the selection.
Save & Exit Setup Highlight this item and press to save the changes that you have made in the Setup Utility and exit the Setup Utility. Parameter Description Options Save & Exit Setup Press to save the changes that have made in the Setup Utility and exit the Setup Utility. Press to save and Exit or to return to the main menu.
Exit Without Saving Highlight this item and press to discard any changes that you have made in the Setup Utility and exit the Setup Utility.
Chapter 3 Machine Disassembly and Replacement To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge. Wire cutter. Phillips screwdriver (may require different size). NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatches when putting back the components.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. 2.
Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it.
Aspire M5640/3640/1640 Standard Disassembly Process Bezel Label Process: 1. According to the requirement, paste ATI, OS, CPU, HDMI and marketing label by SKU. Aspire M3640 Marketing label for AAC Marketing Label HDMI Label ATI Label OS Label CPU Label 5±0.
Aspire M5640 Marketing Label HDMI Label ATI Label OS Label CPU Label 5±0.
Process: Remove side cover 1. Put the Computer on the worktable lightly. 2. Release left side cover with 2 screws then remove left side cover. Screw location Push the side cover Screw location Remove CPU fan pipe Process: 1. Release the CPU pipe.
Remove Cards Process: 1. Release the slot cover tooless 2. Remove VGA ､TV､Modem Card，the following list is for your reference about the mutual location relation (Optional by SKU). VGA card TV card SLOT 1 Modem card SLOT 2 Notice: I. Remove card, don’t touch any electric parts on PCB.
Remove HDD Data Cables Process: 1. Remove master HDD from M/B SATA1. 2. Remove slave ODD data cable from M/B SATA3.
Remove ODD DATA cable Process: 1. Remove master ODD data cable from Master ODD. 2. Remove slave ODD data cable from master and Slave ODD (Optional by SKU) SATA4 Remove master ODD Slave ODD SATA2 Remove HDD power cable Process: 1. Remove master HDD data cable from master HDD. 2. Remove slave HDD data cable from slave HDD.
Remove Cables Process: 1. Remove front audio cable from M/B “JAUD2” 2. Remove SPDIF cable from M/B” JSPDIF02” 3. Remove front USB cable from USB2 and USB3. 4. Remove card reader USB cable from USB1. 5. Release cable clip (no modem and audio cable is longer). Cable clip JSPDIF02 JAUD2 1394cable USB3 USB2 USB1 Notice: I. Front panel USB cable must be always connect to M/B USB2 and USB3 port whether has card reader.
Remove HDD Process: 1. Remove Master HDD from the first HDD location. 2. Remove Slave HDD from the second HDD location.
Remove ODD power cable Process: 1. Remove ODD power cable from master ODD (for SATA ODD). 2. Remove ODD power cable from slave ODD (for SATA ODD). Master ODD SATA power cable Remove card reader Process: 1. Remove card reader from chassis.
Remove FDD Cable Process: 1. Remove FDD digital cable just as pictures (Optional by SKU). 2. Plug 4 pins power cord from FDD slot. Remove from FDD Remove from M/B “FDD1” slot 3.
Remove ODD Process: 1. Push the lock handle release ODD. 2. Remove Master ODD from the location. 3. Remove slave ODD from the location.
Remove Cables Process: 1. Remove M/B power cable from M/B “ATX1”. 2. Remove 12 V power cable from M/B” JPW1” M/B IED1 ODD connector M/B power cable 12 V Power cable 3. Remove panel power cable from” F-PANEL1”. 4. Remove System Fan cable from M/B”SYS-F2”.
Remove System FAN Process: 1. Release four screws according to the following picture. 2. Remove Sys FAN (Optional by SKU) Release four screws.
Remove mother board Process: 1. Release 8 pcs screws form the corresponding hole. 2. Release screws according to the following picture in turn. 3. Remove the Mother board from chassis.
Remove CPU cooler Process: 1. Remove cooler power cable from M/B “CPU-F2”. 2. Release screw 1 first, then fixes screw 2, screw 3 & screw 4 (As Picture). 3. Remove Cooler from the Retention module. 1 3 4 2 Cooler power Remove memory Process: 1. Remove the first Memory from DIMM. 2. Remove the second Memory from DIMM2 (Optional by SKU).
Remove CPU Process: 1. Remove CPU according following the pictures. Lock the Handle Remove I/O shielding Process: 1. Remove I/O Shielding.
Chapter 4 Troubleshooting Please refer to generic troubleshooting guide for troubleshooting information relating to following topics: Power-On Self-Test (POST) POST Check Points POST Error Messages List Error Symptoms List 70
Chapter 5 71
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ATX_POWER: ATX 24-pin Power Connector 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Pin Signal Name Pin Signal Name 1 +3.3 13 +3.3V 2 +3.3 14 -12V 3 COM 15 COM 4 +5V 16 PS_ON 5 COM 17 COM 6 +5V 18 COM 7 COM 19 COM 8 PWR OK 20 -5V 9 5VSB 21 +5V 10 +12V 22 +5V 11 +12V 23 +5V 12 +3.
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Pin Signal Name Pin Signal Name 1 STROBE 14 ALF 2 PD0 15 ERROR 3 PD1 16 INIT 4 PD2 17 SLCTIN 5 PD3 18 GROUND 6 PD4 19 GROUND 7 PD5 20 GROUND 8 PD6 21 GROUND 9 PD7 22 GROUND 10 ACK 23 GROUND 11 BUSY 24 GROUND 12 PE 25 GROUND 13 SLCT 77
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Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire M5640/3640/1640. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted in the printed Service Guide.
Exploded Diagram NO DESCRIPTION NO DESCRIPTION 1 AM50_MAIN_BEZEL 10 POWER SUPPLY 2 AM50_USB 11 FAN 3 AM50_USB_PANEL 12 PCI-BRACKET 4 FDD_LOCK_SLIDE 13 LEFT SIDE DOOR 5 CD_ROM LOCK SLIDE 14 HOTHER BOARD 6 CHASSIS 15 HDD 7 USB_PCB_ASN 16 3.
NO DESCRIPTION NO DESCRIPTION 1 AM30-MAIN-BEZEL 11 FAN 2 3-25-COVER 12 PCI-BRACKET 3 5-25-COVER 13 LEFT SIDE DOOR 4 AM30-USB 14 NOTHERBOARD 5 AM30-USB-PENEL 15 HDD 6 CHASSIS 16 3.
NO DESCRIPTION NO DESCRIPTION 1 AM10_MAIN_BEZEL 11 FAN 2 3.25-COVER 12 PCI-BRACKET 3 5.25-COVER 13 LEFT SIDE DOOR 4 USB-SHIELDING 14 MOTHERBOARD 5 USB-PCB-ASM 15 HDD-LOCK-SLIDE 6 FDD-LOCK-SLIDE 16 HDD 7 CD-ROM LOCK SLIDE 17 3.
