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BS811.f/cppl!!Qbhf!jj!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN Copyright © 2002 Acer Incorporated All Rights Reserved. Altos R700 Server Board User’s guide Original issue: December 2002 Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications.
BS811.f/cppl!!Qbhf!jjj!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN iii Notices FCC notice Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once the class of the device is determined, refer to the following corresponding statement. Class A equipment This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules.
BS811.f/cppl!!Qbhf!jw!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN iv Notice: Shield cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations. Notice: Peripheral devices Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A or Class B limits may be attached to this equipment. Operation with noncertified peripherals is likely to result in interference to radio and TV reception.
BS811.f/cppl!!Qbhf!w!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN v Important safety instructions Read these instructions carefully. Save these instructions for future reference. 1 Follow all warnings and instructions marked on the product. 2 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 3 Do not use this product near water. 4 Do not place this product on an unstable cart, stand, or table.
BS811.f/cppl!!Qbhf!wj!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN vi d If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.
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BS811.f/cppl!!Qbhf!3!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 2 1 Description Server Board Features Table 1 Server Board Features Feature Description Processors Dual processor slots supporting Intel® Xeon™ processors in an INT3/FCPGA Socket 604 package. Memory Six dual inline memory module (DIMM) slots support: • DDR-200 or DDR-2661 compliant, ECC, registered, 72-bit, 168-pin, DIMMs • From 256MB to 12 GB of memory Graphics Integrated onboard ATI RAGE† XL PCI SVGA controller.
BS811.f/cppl!!Qbhf!4!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 3 Server Board Connector and Component Locations The Altos R700 Server Board comes only in SCSI version. Figure 1 is a view of SCSI versions.
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BS811.f/cppl!!Qbhf!8!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 7 Processor The Altos R700 server board accommodates one or two Intel Xeon processors with 512k cache in the INT3/FCPGA Socket 604 package. This processor uses the .13 micron technology.
BS811.f/cppl!!Qbhf!9!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 8 1 Description Memory The system board has six 168-pin DIMM slots each supporting 72-bit ECC registered DDR DIMMs (DDR-200 or DDR-266 compatible). Memory is partitioned in three banks. You may install a minimum of 256 MB (128MB x 2) and as much as 12 GB. Memory must be installed in pairs, starting with bank 1 (slots 1B and 1A).
BS811.f/cppl!!Qbhf!:!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 9 PCI Riser Slots The server board has two PCI riser slots.
BS811.f/cppl!!Qbhf!21!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 10 1 Description Video The Altos R700 Server Board uses an ATI RAGE XL PCI graphics accelerator with 8 MB of video SDRAM. The embedded SVGA video subsystem supports: • Resolutions up to 1600 x 1200 under 2D and 1024 x 768 under 3D • CRT and LCD monitors up to 100 Hz vertical refresh rate The server board supports disabling of the onboard video through the BIOS setup menu or when a plug in video card is installed in any of the PCI slots.
BS811.f/cppl!!Qbhf!22!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 11 SCSI Controller The SCSI version of the server board includes an embedded Adaptec AIC-7899W / 7902W controller providing dual Ultra160/Ultra 320* Low Voltage Differential (LVD) SCSI channels. The SCSI bus is terminated on the server board with active terminators that cannot be disabled. The onboard device must always be at one end of the bus. The device at the other end of the cable must also be terminated.
BS811.f/cppl!!Qbhf!23!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 12 1 Description Network Controller Note: To ensure EMC product regulation compliance, the system must be used with a shielded LAN cable. The server board uses the Intel® 82546EB Fast Ethernet Controller and supports two 10Base-T/1000Base-TX network subsystems. The 82546EB controller supports the following features: • 32-bit PCI master interface • Integrated IEEE 802.3 10Base-T, 100Base-TX and 1000Base-TX compatible PHY† • IEEE 820.
BS811.f/cppl!!Qbhf!24!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 13 System Cooling The chassis includes four 60-mm non-hot-swappable system fans for cooling the processor(s), hard drives, and add-in cards. The system fans are mounted in a fan module located in the middle of the chassis to pull cooling air through the chassis. The power supply contains a single fan for cooling. Note: The noise emission is under 70 dB.
BS811.f/cppl!!Qbhf!25!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 14 1 Description Keyboard and Mouse The keyboard/mouse controller is PS/2-compatible. If specified through the System Setup Utility (SSU), the server may be locked automatically if there is no keyboard or mouse activity for a predefined length of time. Once the inactivity (lockout) timer has expired, the keyboard and mouse do not respond until the previously stored password is entered.
BS811.f/cppl!!Qbhf!26!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 15 RJ-45 Serial Port The rear RJ-45 serial port is a fully functional serial port that supports any standard serial device and provides support for serial concentrators. For server applications that use a serial concentrator to access the server management features of the baseboard, a standard 8pin CAT-5 cable from the serial concentrator is plugged directly into the rear RJ-45 serial port.
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BS811.f/cppl!!Qbhf!28!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 17 ACPI The Altos R700 server board supports the Advanced Configuration and Power Interface (ACPI) as defined by the ACPI 2.0 specification. An ACPI aware operating system can put the system into a state where the hard drives spin down, the system fans stop, and all processing is halted. However, the power supply will still be on and the processors will still be dissipating some power, so the power supply fans will still run.
BS811.f/cppl!!Qbhf!29!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 18 1 Description System Management ASMe integrates system management features into the hardware and provides additional features through ASMe Server Management software. This section describes the integrated hardware features, Acer Advance Server Management software, and the System Setup Utility and FRU/SDR Load Utility used to configure the hardware features.
BS811.f/cppl!!Qbhf!2:!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 19 You can use the FRU/SDR Load Utility (see “FRU/SDR Load Utility Description” on page 76) to initialize or update the FRU and SDR information. Acer server boards are shipped from the factory with some sensors disabled, because the actual configuration of the chassis is only determined when the user completes the system configuration. Chassis-specific information in the FRU, such as chassis part number, is also absent.
BS811.f/cppl!!Qbhf!31!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 20 1 Description • Platform event pages -- the BMC dials a paging service and sends a predefined paging string. To use platform event paging (PEP), you must attach an external modem to the emergency management port (Serial 2). • BMC LAN alerts -- the BMC sends an alert to a predefined destination on the LAN. You can configure PEP and BMC LAN alerts by using the System Setup Utility (see “Alerting for Platform Events” on page 68).
BS811.f/cppl!!Qbhf!32!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 21 Acer Advance Server Management (ASMe) Acer Advance Server Management (ASMe) is a system management package that is included on the ASMe CD.
BS811.f/cppl!!Qbhf!33!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 22 1 Description Security Intrusion Switch Monitoring To help prevent unauthorized entry or use of the server, Acer Advance Server Management server management software monitors the chassis intrusion switch if one is installed. Opening an access cover will transmit an alarm signal to the server board, where BMC firmware and server management software process the signal.
BS811.f/cppl!!Qbhf!34!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 23 • Must enter the user password to exit secure mode. If only the supervisor password is set, you: • Must enter the supervisor password to enter BIOS Setup or the SSU. • Must enter the supervisor password to boot the server if Password on Boot is enabled in either the BIOS Setup or SSU. • Must enter the supervisor password to exit secure mode. If both passwords are set, you: • May enter the user password to enter BIOS Setup or the SSU.
BS811.f/cppl!!Qbhf!35!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 24 1 Description Summary of Software Security Features The table below lists the software security features and describes what protection each offers. In general, to enable or set the features listed here, you must run the SSU and go to the Security Subsystem Group, menu. The table also refers to other SSU menus and to the Setup utility.
BS811.f/cppl!!Qbhf!36!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 25 Feature Description Set a time out period so that keyboard and mouse input are not accepted Also, screen can be blanked, and writes to diskette can be inhibited Specify and enable an inactivity time out period of from 1 to 120 minutes. If no keyboard or mouse action occurs for the specified period, attempted keyboard and mouse input will not be accepted.
BS811.f/cppl!!Qbhf!37!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 26 1 Description Feature Description Specify the boot sequence The sequence that you specify in setup will determine the boot order. If secure mode is enabled (a user password is set), then you will be prompted for a password before the server fully boots. If secure mode is enabled and the “Secure Boot Mode” option is also enabled, the server will fully boot but will require a password before accepting any keyboard or mouse input.
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BS811.f/cppl!!Qbhf!39!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 28 2 Installation Procedures Rearrange the Standoffs If your chassis does not have board mount standoffs placed as shown, you must rearrange them so they match the holes in the server board. Failure to properly rearrange the metal standoffs may cause the server board to malfunction and may permanently damage it. Your chassis may be different from the illustration.
BS811.f/cppl!!Qbhf!3:!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 29 Install the Server Board To ensure proper grounding and support, it is recommended that you install screws in all the required mounting holes for your chassis. You may need to move cables out of the way to properly install your server board. 1 While placing the board on the chassis standoffs, carefully position the board I/O connectors into the rear chassis I/O openings. 2 Adjust board position to align mounting holes with standoffs.
BS811.f/cppl!!Qbhf!41!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 30 2 Installation Procedures Install the Processor Retention Brackets There are four brackets, two for each processor socket. For each bracket, do the following: 1 Place the bracket (A) on the server board. 2 Insert and tighten two screws (B) to secure the bracket.
BS811.f/cppl!!Qbhf!42!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 31 Installing Processors 1 Raise the locking bar on the socket. 2 Aligning the pins of the processor with the socket, insert the processor into the socket.
BS811.f/cppl!!Qbhf!43!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 32 2 Installation Procedures 3 Lower the locking bar completely. 4 Follow the instructions packaged with your boxed processor for preparing the heat sink and processor for installation. 5 Position the heat sink above the processor. 6 Aligning the raised metal surfaces, place the heat sink on top of the processor. 7 Place the heat sink clip (1) so the tab on the clip engages the slot on the heat sink (A).
BS811.f/cppl!!Qbhf!44!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 33 8 Press one end of the clip down (2). 9 Press the other end of the clip down (3).
BS811.f/cppl!!Qbhf!45!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 34 2 Installation Procedures Memory Only DDR-200 or DDR-266 compliant SDRAM is supported by the server board. Install from 256 MB to 12 GB of registered, ECC memory, using up to six DIMMs. A 1U chassis requires lowprofile (LP) 1.2-inch DIMMs. DIMMs must be installed in pairs and in the following order: 1B and 1A, 2B and 2A, 3B and 3A. Installed DIMMs must be the same speed and must all be registered.
BS811.f/cppl!!Qbhf!46!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 35 Connect Cables Before connecting cables, consult the documentation supplied with your chassis.
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BS811.f/cppl!!Qbhf!48!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 37 1 Insert the Acer Advance Server Management CD into the system’s CD-ROM. 2 Click Install Server Management. 3 Select the applicable system option. 4 Review the Acer Software License Agreement and click Accept. 5 If installing to a local server, click Install Now. If this is a multiple system installation, click Add to compile a list of systems and then click Install Now. 6 Select Reboot Now or Reboot Later.
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BS811.f/cppl!!Qbhf!52!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 41 Cautions These warnings and cautions apply throughout this chapter. Only a technically qualified person should configure the server board. Cautions: System power on/off: The power button DOES NOT completely turn off the system AC power, 5V standby is still active whenever the system is plugged in. To remove power from system, you must unplug the AC power cord from the wall outlet.
BS811.f/cppl!!Qbhf!53!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 42 3 Upgrading remove or install a jumper; grip the narrow sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can damage the contacts inside the jumper, causing intermittent problems with the function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the stake pins on the board.
BS811.f/cppl!!Qbhf!54!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 43 Replacing the Back up Battery The lithium battery on the server board powers the real time clock (RTC) in the absence of AC power. When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) may be wrong. Contact your customer service representative or dealer for a list of approved devices.
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BS811.f/cppl!!Qbhf!58!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 47 Service Partition (Optional) When you are setting up your server system, you can install a service partition onto your hard drive. The service partition includes utilities, and other software that be run locally or remotely to assist in system management. The service partition uses approximately 40 MB of hard disk space. Note: It is highly recommended that you install the service partition before installing an operating system.
BS811.f/cppl!!Qbhf!59!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 48 4 Configuration Software and Utilities Configuration Utilities System Software Update Sequence When you update the system software, you should do it in the following order.
BS811.f/cppl!!Qbhf!5:!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 49 Utility Description and brief procedure Page Firmware Update Utility Use to update BMC flash ROM or other firmware. 76 FRU/SDR Load Utility Use to update the Field Replaceable Unit (FRU) and Sensor Data Record (SDR) flash components. NOTE: You must run the FRU/SDR Load utility whenever the BMC is updated or if you change your processors.
BS811.f/cppl!!Qbhf!61!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 50 4 Configuration Software and Utilities Hot Keys Use the numeric pad of the keyboard to enter numbers and symbols. To Do This: Press These Keys Secure your system immediately. +hot key (Set your hot key combination with the SSU or BIOS Setup) Enter the Adaptec SCSI Utility during POST. (SCSI version only) Enter BIOS Setup during POST. Abort memory test during POST.
BS811.f/cppl!!Qbhf!62!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 51 Power-On Self-Test (POST) Each time you turn on the system the BIOS begins execution of the Power-On Self-Test (POST). POST discovers, configures, and tests the processors, memory, keyboard, and most installed peripheral devices. The time needed to test memory depends on the amount of memory installed. POST is stored in flash memory. 1 Turn on your video monitor and system. After a few seconds, POST begins to run and displays a splash screen.
BS811.f/cppl!!Qbhf!63!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 52 4 Configuration Software and Utilities BIOS Setup You can run BIOS Setup with or without an operating system being present. BIOS Setup stores most of the configuration values in batterybacked CMOS; the rest of the values are stored in flash memory. The values take effect when the system is booted. POST uses these values to configure the hardware. If the values and the actual hardware do not agree, POST generates an error message.
BS811.f/cppl!!Qbhf!64!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 53 4 Press . 5 The boot process continues. When finished, a system prompt displays.
BS811.f/cppl!!Qbhf!65!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 54 4 Configuration Software and Utilities Running the Adaptec SCSISelect Utility Each host adapter includes an onboard SCSISelect configuration utility that allows you to configure/view the settings of the host adapter and devices in the server. The system finds the Adaptec SCSI host adapter and displays the message Adaptec SCSI BIOS V x.xxx where x.xxx is the version number of the SCSISelect utility.
BS811.f/cppl!!Qbhf!66!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 55 Press To F5 Switch between color and monochrome F6 Reset to host adapter defaults Configuring the Adaptec SCSI Adapter The Adaptec SCSI adapter has two busses. Select the bus from the following menu: Menu Item Options You have an adapter in your system. Move the cursor to the bus:device:channel of the one for configuration and press Enter. Bus:Device:Channel 01:06:A 01:06:B - Toggle color/monochrome.
BS811.f/cppl!!Qbhf!67!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 56 4 Configuration Software and Utilities When you are finished, press Esc> and make your selection from the following menu: Feature Exit Utility? Option Comment Yes When you finish configuring your SCSI devices, press Esc. Then select Yes and press Enter. When this message appears: No Please press any key to reboot. Press any key, and the server reboots.
BS811.f/cppl!!Qbhf!68!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 57 Direct Platform Control (DPC) Console Direct Platform Control (DPC) Console is part of Acer Advance Server Management. Direct Platform Control is a server management application that supports remote system management via LAN, or an RS-232 serial connection to the server serial 2 port over a modem or a direct serial cable.
BS811.f/cppl!!Qbhf!69!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 58 4 Configuration Software and Utilities • DPC over LAN mode. Access the DPC console features using the DPC console window menus and/or toolbar. Active when a connection is established through the LAN. • Re-direct mode. Active when the server is running BIOS console redirection. In this mode, the DPC console launches a separate window. The window operates as an ANSI terminal and communicates with the server through the port.
BS811.f/cppl!!Qbhf!6:!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 59 Using the System Setup Utility The System Setup Utility (SSU) is located on the System Resource CDROM shipped with the server.
BS811.f/cppl!!Qbhf!71!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 60 4 Configuration Software and Utilities Alternatively, if you have a workstation with the Microsoft Windows operating system, you can insert the CD into that system and create the diskettes on that system. Running the SSU When the SSU starts in the default local execution mode, the SSU accepts input from the keyboard or mouse. The SSU presents a VGAbased GUI on the primary monitor.
BS811.f/cppl!!Qbhf!72!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 61 • Keyboard-Use the tab and arrow keys to highlight buttons and press the spacebar or Enter to execute. You can also execute a menu or button by using the Alt key in combination with the underlined letter in the name of the menu or button. You can have more than one task open at the same time, although some tasks might require complete control to avoid possible conflicts.
BS811.f/cppl!!Qbhf!73!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 62 4 Configuration Software and Utilities Setting Boot Device Priority To change the boot priority of a device: 1 From the SSU Main window, choose Boot Devices. 2 In the Multiboot Options Add-in window, select a device. 3 Click the Move Up button to move it up in the list. Click the Move Down button to move it down. Setting Passwords and Security Options You can set a user password and an administrator password.
BS811.f/cppl!!Qbhf!74!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 63 1 From the SSU Main window, choose Security. 2 Click the User Password button. 3 If you are changing passwords, enter the old password in the first box. 4 Enter the new password (or leave blank to clear). 5 Confirm the password by entering it again (or leave blank to clear). 6 Click OK to save the password and return to the Security window. Setting Security Options For a description of security features, see “Security” on page 22.
BS811.f/cppl!!Qbhf!75!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 64 1 4 Configuration Software and Utilities From the SSU Main window, choose SEL Manager. When you start the SEL Manager, it automatically loads the current list of events from nonvolatile memory. 2 Use the F4 and F5 keys to scroll the window contents to the left and right to view all of the columns. 3 Use the File and SEL menu items to work with the SEL information: • Open: Views data from a previously saved SEL file.
BS811.f/cppl!!Qbhf!76!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 65 • Save As: Saves the currently loaded FRU data to a file. • Properties: Displays the number of FRU devices in the system and the number being displayed. Only FRU devices with valid FRU areas are displayed. • Reload: Refreshes the display by reading the current FRU entries from the server. Viewing Sensor Data Records To view the Sensor Data Records (SDR): 1 From the SSU Main window, choose SDR Manager.
BS811.f/cppl!!Qbhf!77!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 66 4 Configuration Software and Utilities Updating the BIOS To update the BIOS: 1 Download the update from the Acer support website. 2 From the SSU Main window, choose System Update. (System Update is available only in Expert mode.) When you start System Update, it automatically displays the current revision information for the system firmware and BIOS. 3 From the File menu, choose Load and choose a .uif or .bio file to use for the update.
BS811.f/cppl!!Qbhf!78!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 67 Saving and Restoring the System Configuration Using the SSU, you can save the following configuration information to a file: • Platform type, BIOS revision, and firmware revision • CMOS settings • Extended system configuration data (ESCD) • Settings for the emergency management port (EMP), platform event paging (PEP), and BMC LAN alerts Data is saved from all sources.
BS811.f/cppl!!Qbhf!79!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 68 4 Configuration Software and Utilities Alerting for Platform Events You can set up the server to alert you when various events occur. Alerts can be delivered either as telephone pages or over the LAN. Instructions for setting up both telephone paging alerts and LAN alerts are given below. Setting Up Paging Alerts To set up the server to send alerts as telephone pages: 1 Install an external modem on the Emergency Management Port (serial 2).
BS811.f/cppl!!Qbhf!7:!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 69 9 In the Blackout Period box, enter the minimum time, in minutes, between successive pages. The valid range is [0 - 255] where 0 disables the blackout period. Setting a blackout period can save you from being flooded with repeat pages. After you receive a PEP page, no additional pages are sent by PEP for the duration of the blackout period.
BS811.f/cppl!!Qbhf!81!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 70 4 Configuration Software and Utilities 3 In the PEM window, click Configure LAN and fill in the boxes described in the following steps (boxes that aren’t listed here are not required for LAN alerts). 4 Select the Enable LAN Alerts check box. 5 (Optional) In the SNMP Community String box, enter a string for the community field in the Header section of the SNMP trap sent for an alert. The string must be from 5 to 16 characters.
BS811.f/cppl!!Qbhf!82!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 71 11 Click Save to save the changes. 12 Click Close to return to the BMC LAN Configuration window. 13 To send a test alert to verify that you have correctly configured BMC LAN alerts, from the Options menu, choose Send Alert. 14 Click Save to save the changes. 15 Click Close to return to the PEM window. Managing the Server Remotely You can set up the server so that you can connect to it from a remote client system to perform management tasks.
BS811.f/cppl!!Qbhf!83!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 72 6 4 Configuration Software and Utilities • DHCP: the IP address for the server is automatically assigned by the DHCP (dynamic host control protocol) server on the network. The Host, Gateway, and Subnet Mask boxes in the dialog are ignored. • Static: assign the IP address for the server using the Host, Gateway, and Subnet Mask boxes in the dialog.
BS811.f/cppl!!Qbhf!84!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 73 5 In the System Phone Number box, enter the number for the phone line connected to the modem on the EMP. 6 From the Access Mode list, choose the remote access mode: 7 8 9 • Always Active: the EMP is available at any time. • Preboot: the EMP is available only when the server is powered down or is in the running POST during startup. • Disabled: remote systems are not allowed to initiate connections.
BS811.f/cppl!!Qbhf!85!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 74 4 Configuration Software and Utilities Software Updates Your system comes with preinstalled system BIOS and BMC firmware. Creating a Bootable Diskette Each update diskette created must be made bootable with ROM-DOS Ver. 6.22 or MS-DOS Ver. 6.22. Note: It is recommended that the target system be booted with the Resource CD that accompanied the product.
BS811.f/cppl!!Qbhf!86!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 75 Recovering the BIOS It is unlikely that anything will interrupt the BIOS upgrade; however, an interruption could damage the BIOS. The following steps explain how to recover the BIOS if an upgrade fails. The following procedure uses recovery mode for the Setup program. Note: Because of the small amount of code available in the nonerasable boot block area, there is no video support. You will not see anything on the screen during the procedure.
BS811.f/cppl!!Qbhf!87!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 76 4 Configuration Software and Utilities Firmware Update Utility Description The Firmware Update Utility is a DOS-based program used to update the BMCs firmware code. You need to run the utility only if new firmware code is necessary. Running the Firmware Update Utility Review the release notes before proceeding. 1 Create a DOS-bootable diskette. The version of DOS must be 6.22 or higher. 2 Place the firmware update utility (FWUPDATE.
BS811.f/cppl!!Qbhf!88!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 77 • Discovers the product configuration based on instructions in a master configuration file • Displays the FRU information • Updates the EEPROM associated with the Baseboard Management Controller (BMC) that holds the SDR and FRU area • Generically handles FRU devices that might not be associated with the BMC What You Need to Do Either run the utility directly from the Resource CD or from diskettes created from the CD.
BS811.f/cppl!!Qbhf!89!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 78 4 Configuration Software and Utilities Command Line Format table: Command Description -? or -h Displays usage information. -d {fru, sdr} Displays requested area only. -cfg filename.cfg Uses custom CFG file. -p Pause between blocks data. Parsing the Command Line The FRU/SDR load utility allows only one command line function at a time. A command line function can consist of two parameters. Example: -cfg filename.cfg.
BS811.f/cppl!!Qbhf!8:!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 79 Configuration File The configuration file is in ASCII text. The utility executes commands formed by the strings present in the configuration file. These commands cause the utility to run tasks needed to load the proper SDRs into the nonvolatile storage of the BMC and possibly generic FRU devices. Some of the commands may be interactive and require you to make a choice.
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BS811.f/cppl!!Qbhf!93!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 82 5 Solving Problems This chapter helps you identify and solve problems that might occur while you are using the system. Resetting the System To do this: Press: Soft boot reset, which clears system memory and reloads the operating system. Ctrl+Alt+Del Clear system memory, restart POST, and reload the operating system Reset button Cold boot reset. Turn the system power off and then on.
BS811.f/cppl!!Qbhf!94!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 83 Initial System Startup Problems that occur at initial system startup are usually caused by incorrect installation or configuration. Hardware failure is a less frequent cause.
BS811.f/cppl!!Qbhf!95!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 84 5 Solving Problems hardware and operating system list on the Acer Customer Support website.
BS811.f/cppl!!Qbhf!96!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 85 Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. Checklist • Does the system meet the minimum hardware requirements for the software? See the software documentation. • Is the software an authorized copy? If not, get one; unauthorized copies often do not work.
BS811.f/cppl!!Qbhf!97!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 86 5 Solving Problems After the System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. Many situations that are easy to correct, however, can also cause such problems. Checklist • If you are running the software from a diskette, try a new copy of the software.
BS811.f/cppl!!Qbhf!98!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 87 More Problem Solving Procedures This section provides a more detailed approach to identifying a problem and locating its source. Preparing the System for Diagnostic Testing Caution: Turn off devices before disconnecting cables: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices.
BS811.f/cppl!!Qbhf!99!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 88 5 Solving Problems checked, its activity light should turn on briefly. Check for the following: • Does the diskette drive activity light turn on briefly? If not, see “Diskette Drive Activity Light Does Not Light” on page 91. • If a second diskette drive is installed, does its activity light turn on briefly? If not, see “Diskette Drive Activity Light Does Not Light” on page 91.
BS811.f/cppl!!Qbhf!9:!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 89 Specific Problems and Corrective Actions This section provides possible solutions for these specific problems: • Power light does not light. • There is no beep or an incorrect beep pattern. • No characters appear on screen. • Characters on the screen appear distorted or incorrect. • System cooling fans do not rotate. • Diskette drive activity light does not light. • CD-ROM drive activity light does not light.
BS811.f/cppl!!Qbhf!:1!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 90 5 Solving Problems • Are the video monitor switch settings correct? • Is the video monitor signal cable properly installed? • Is the onboard video controller enabled? If you are using an add-in video controller board, do the following: 1 Verify that the video controller board is fully seated in the server board connector. 2 Reboot the system for changes to take effect.
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BS811.f/cppl!!Qbhf!:3!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 92 • 5 Solving Problems Is the onboard IDE controller enabled? Problems with Application Software If you have problems with application software, do the following: • Verify that the software is properly configured for the system. See the software installation and operation documentation for instructions on setting up and using the software. • Try a different copy of the software to see if the problem is with the copy you are using.
BS811.f/cppl!!Qbhf!:4!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 93 Problems with Network The server hangs when the drivers are loaded: • Change the PCI BIOS interrupt settings. Diagnostics pass, but the connection fails: • Make sure the network cable is securely attached. • Make sure you specify the correct frame type in your NET.CFG file. The Activity LED doesn’t light: • Make sure the network hub has power.
BS811.f/cppl!!Qbhf!:5!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 94 5 Solving Problems persists, try a different cable. • Make sure the hub port is configured for the same duplex mode as the network controller. • Check with your LAN administrator about the correct networking software that needs to be installed. • If you are directly connecting two servers (no hub), you will need a crossover cable (see your hub documentation for more information on crossover cables).
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BS811.f/cppl!!Qbhf!:8!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 97 Server Board Jumpers Label Jumper Name What it does at system reset A RJ-45 Serial Port Config Configures either a DSR or a DCD signal to the connector. See “RJ-45 Serial Port” on page 15. B CMOS CLR If these pins are jumpered, the CMOS settings are cleared. These pins should not be jumpered for normal operation. C PSWD CLR If these pins are jumpered, the password is cleared. These pins should not be jumpered for normal operation.
BS811.f/cppl!!Qbhf!:9!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 98 6 Technical Reference Label Jumper Name What it does at system reset D RCVRY BOOT If these pins are jumpered, the system will attempt BIOS recovery. These pins should not be jumpered for normal operation. E BMC Boot Block Write Enable If these pins are jumpered, BMC boot block is erasable and programmable at next reset. These pins should not be jumpered for normal operation.
BS811.f/cppl!!Qbhf!::!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 99 Diagnostic LEDs To help diagnose POST failures, a set of four bi-color diagnostic LEDs is located on the back edge of the baseboard. Each of the four LEDs can have one of four states: Off, Green, Red, or Amber. The LED diagnostics feature consists of a hardware decoder and four dual color LEDs. During POST, the LEDs will display all normal Port80 codes representing the progress of the BIOS POST.
BS811.f/cppl!!Qbhf!211!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 100 6 Technical Reference Diagnostic LED Decoder Post Code G=Green,R=Red,A=Amber MSB Description LSB 08h G Off Off Off Verify CMOS Checksum. 07h Off G G G Read Microcode updates from BIOS ROM. 07h Off G G G Initializing the processors. Set up processor registers. Select least featured processor as the BSP. 0Bh G Off G G Hook before the keyboard BAT command is issued.
BS811.f/cppl!!Qbhf!212!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 101 Diagnostic LED Decoder Post Code G=Green,R=Red,A=Amber MSB Description LSB 11h Off Off Off A Detect Configuration Mode, such as CMOS clear. 13h Off Off G A Chipset Initialization before CMOS initialization. 19h G Off Off A Init System Timer: The 8254 timer test is over. Starting the memory refresh test next. 1Ah G Off G R Check Refresh Toggle: The memory refresh line is toggling.
BS811.f/cppl!!Qbhf!213!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 102 6 Technical Reference Diagnostic LED Decoder Post Code G=Green,R=Red,A=Amber MSB Description LSB 12h Off Off G R Load defaults in CMOS RAM if bad checksum or CMOS clear jumper is detected. 12h Off Off G R Initializing APP CMOS RAM for appliance servers only. 12h Off Off G R Check point After CMOS Initialized. 27h Off G A G Validate date and time in RTC. F4h R A R R Load Micro Code To All CPUs.
BS811.f/cppl!!Qbhf!214!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 103 Diagnostic LED Decoder Post Code G=Green,R=Red,A=Amber MSB Description LSB 2Dh G G R G Initialize AMI display manager Module. Initialize support code for headless system if no video controller is detected. 2Dh G G R G Scan flash for logos and Initialize logo data areas. 30h Off Off R R Detect PS/2 Mouse. 30h Off Off R R Hook after c000 ROM control. 2Eh R R A Off Set up video parameters in BIOS data area.
BS811.f/cppl!!Qbhf!215!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 104 6 Technical Reference Diagnostic LED Decoder Post Code G=Green,R=Red,A=Amber MSB Description LSB 4Bh G R G G Memory Test: The amount of memory above 8 MB has been found and verified. Checking for a soft reset and clearing the memory below 8 MB for the soft reset next. If this is a power-on situation, going to checkpoint 4Eh next. 57h Off A G A Chipset hook after memory size. 53h Off R A A Display processor cache size.
BS811.f/cppl!!Qbhf!216!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 105 Diagnostic LED Decoder Post Code G=Green,R=Red,A=Amber MSB Description LSB 81h R Off Off G Keyboard Interface Test: A keyboard reset error or stuck key was found. Issuing the keyboard controller interface test command next. 82h R Off G Off Check Stuck Key Enable Keyboard: The keyboard controller interface test completed. Writing the command byte and initializing the circular buffer next.
BS811.f/cppl!!Qbhf!217!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 106 6 Technical Reference Diagnostic LED Decoder Post Code G=Green,R=Red,A=Amber MSB Description LSB 8Dh A G Off G OEM Patch 9. 8Dh A G Off G Set Printer RS-232 Timeout. 8Dh A G Off G Init FDD Devices: Resetting the hard disk controller next. 95h R G Off A Lock out PS/2 keyboard/mouse if unattended start is enabled. 92h R Off G R Option ROM Scan.
BS811.f/cppl!!Qbhf!218!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 107 Diagnostic LED Decoder Post Code G=Green,R=Red,A=Amber MSB Description LSB 8Ch A G Off Off Adjust Setup: Programming the Setup options next. A5h R G R G Set Display Mode. A7h R G A G OEM Patch 12. A7h R G A G Build SMBIOS table and MP tables. A7h R G A G Program hotkey and timeout settings in keyboard controller. A7h R G A G Processor initialization before boot.
BS811.f/cppl!!Qbhf!219!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 108 6 Technical Reference POST Error Codes and Messages The following table defines POST error codes and their associated messages. The BIOS prompts the user to press a key in case of serious errors. Some error messages are preceded by the word "Error" to highlight the fact that the system might be malfunctioning. All POST errors and warnings are logged in the System Event Log, unless the System Event Log is full.
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BS811.f/cppl!!Qbhf!221!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 110 6 Technical Reference Error Code Error Message Pause on Boot 8110 Processor 1 Internal error (IERR) No 8111 Processor 2 Internal error (IERR) No 8120 Processor 1 Thermal Trip error No 8121 Processor 2 Thermal Trip error No 8130 Processor 1 disabled No 8131 Processor 2 disabled No 8140 Processor 1 failed FRB-3 timer No 8141 Processor 2 failed FRB-3 timer No 8150 Processor 1 failed initialization on last boot.
BS811.f/cppl!!Qbhf!222!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 111 Error Code Error Message Pause on Boot 8193 CPUID, Processor Stepping are different Yes 8194 CPUID, Processor Family are different Yes 8195 Front Side Bus Speed mismatch.
BS811.f/cppl!!Qbhf!223!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 112 6 Technical Reference BIOS Recovery Beep Codes In the case of a Bootblock update, where video is not available for text messages to be displayed, speaker beeps are necessary to inform the user of any errors. The following table describes the type of error beep codes that may occur during the Bootblock update.
BS811.f/cppl!!Qbhf!224!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 113 Bootblock Error Beep Codes Bootblock Error Beep Codes: Beeps Error message Description 1 Refresh timer failure The memory refresh circuitry on the motherboard is faulty. 2 Parity error Parity can not be reset. 3 Base memory failure Base memory test failure. **See "3Beep-Boot Block Failure Error Code" table for additional error details. 4 System timer System timer is not operational.
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BS811.f/cppl!!Qbhf!227!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 116 Appendix A: Equipment Log and Power Consumption Worksheets Equipment Log Use the blank equipment log provided here to record information about your system. You will need some of this information when you run the SSU.
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BS811.f/cppl!!Qbhf!229!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 118 Appendix A: Equipment Log and Power Consumption Worksheets Current Usage Calculating Power Usage The total combined power consumption for your configuration must be less than 500W, with any combination of loads not to exceed maximum current on any one channel as defined in Power Usage Worksheet 1. The combined power consumption on 5 V and 3.3 V should not be more then 150W.
BS811.f/cppl!!Qbhf!22:!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 119 Power Usage Worksheet 1 Current (maximum) at voltage level: Device Server Board Primary Processor Secondary Processor Memory (six DIMMs) Full-Height PCI riser slot (see note 1) PCI slot 1 PCI slot 2 PCI slot 3 Low-Profile PCI riser slot (see note 1) PCI slot 1 PCI slot 2 PCI slot 3 Server Board Current SUBTOTALS System Components (see note 2) +3.3 V 3.3 V Standby +5V 5V Standby +12 V -12 V 6.6 A 0.0 A 2.6 A 1.5 A .5 A 0.
BS811.f/cppl!!Qbhf!231!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 120 Appendix A: Equipment Log and Power Consumption Worksheets Current (maximum) at voltage level: Device +3.3 V 3.3 V Standby +5V 5V Standby +12 V -12 V Total Current Note1: Number of PCI cards depends on system and riser card configuration. Note2: List additional system devices and associated currents. Worksheet, Total Combined Power Used by the System 1 From the previous worksheet, enter the total current for each column.
BS811.f/cppl!!Qbhf!232!!Uvftebz-!Efdfncfs!21-!3113!!6;19!QN 121 Power Usage Worksheet 2 Voltage level and total current (V X A = W) Total Watts for each voltage level (+3.
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