Altos R380 F2 FAQ (Frequently Asked Questions) Version 1.
Altos R380 F2 FAQ (Frequently Asked Questions) Revision History Ver. Date 1.
Altos R380 F2 FAQ (Frequently Asked Questions) TABLE OF CONTENTS 1. BENCHMARK ....................................................................................................................................5 2. BIOS ......................................................................................................................................................6 3. BMC (BASEBOARD MANAGEMENT CONTROLLER) ...........................................................10 4. CHASSIS ..................
Altos R380 F2 FAQ (Frequently Asked Questions) 29. VIRTUALIZATION ....................................................................................................................
Altos R380 F2 FAQ (Frequently Asked Questions) 1. Benchmark 1. Which benchmark does Altos R380 F2 provide? ANSWER: Currently, Altos R380 F2 provides below benchmark results: • SPEC CPU2006 • SPECpower_ssj2008 2. Where can I find the Altos R380 F2 benchmark results based on SPEC CPU2006? ANSWER: Please go to SPEC web site, http://www.spec.org/cpu2006/results/ 3. Where can I find more information about SPEC CPU2006 benchmark? ANSWER: More information of SPEC CPU2006 can be found at http://www.spec.
Altos R380 F2 FAQ (Frequently Asked Questions) 2. BIOS 1. What features can Altos R380 F2 BIOS support? ANSWER: Please refer to the table below. Features 2. BIOS SMBIOS 2.6.1 ACPI (Advanced Configuration of Power Interface) 4.0a UEFI/EFI 2.1 NOTE How do I know the latest version of BIOS/firmware of Altos R380 F2? ANSWER: Please refer to Altos R380 F2 THOL (Tested Hardware & Operating System List). 3.
Altos R380 F2 FAQ (Frequently Asked Questions) 9. Can Altos R380 F2 support BIOS Recovery when BIOS is corrupted unexpectedly during BIOS update? ANSWER: Yes. 10. What’s UEFI (Unified Extensible Firmware Interface)? ANSWER: ANSWER: The first EFI (Extensible Firmware Interface) specification was completed in the late 1990s, and in 2005 the Unified EFI Forum was formed to standardize and promote UEFI implementations.
Altos R380 F2 FAQ (Frequently Asked Questions) Please select Internal EFI Shell and press Enter. 15. What are the requirements to support OS installation in EFI mode? ANSWER: The requirements to support OS installation in EFI mode are as below. 16. a. The system BIOS must support UEFI/EFI. b. The OS is EFI-Aware OS and can support EFI boot. & install. c. The OS media (such as ROK) must support EFI boot & install. d. The onboard disk controller or add-on disk controller must support EFI.
Altos R380 F2 FAQ (Frequently Asked Questions) ANSWER: Please enter BIOS Setup during POST a. Please select Boot Options. b. You would see below information. EFI Optimized Boot c. [Disabled] Please make sure the setting of EFI Optimized Boot is Disabled. NOTE. The default setting is EFI Boot is Disabled.. a. Please save the setting and exit from BIOS Setup.
Altos R380 F2 FAQ (Frequently Asked Questions) 3. BMC (Baseboard Management Controller) 1. What’s the BMC of Altos R380 F2? ANSWER: Emulex Pilot III. 2. Is BMC embedded on Altos R380 F2? ANSWER: Yes, BMC is embedded on Altos R380 F2. 3. Is Altos R380 F2 IPMI 2.0 (Intelligent Platform Management Interface 2.0) compliant? ANSWER: Yes, Altos R380 F2 supports IPMI 2.0. 4. What features can Altos R380 F2 BMC support? ANSWER: Please refer to the table below.
Altos R380 F2 FAQ (Frequently Asked Questions) 6. Does Altos R380 F2 BMC support share-NIC technology with onboard Gigabit? ANSWER: Yes 7. Which network port of Altos R380 F2 is connected to BMC? ANSWER: Altos R380 F2 supports two types of network connection interface and two types of network connection mode for BMC connection. For connection interface • Shared (Default): (Default): BMC is connected to onboard Gigabit LAN 1 and LAN 2 port.
Altos R380 F2 FAQ (Frequently Asked Questions) For connection mode: • Concurrent (Default): (Default): All of onboard LAN port 1, onboard LAN port 2 and optional dedicated server management port can be used for management with different IP address. All NIC ports must be on different subnet. • Failover: Failover: All of onboard LAN port 1, onboard LAN port 2 and optional dedicated server management port are bonded together. The setting of onboard LAN port 1 will be used for bonding.
Altos R380 F2 FAQ (Frequently Asked Questions) Since the BMC will continue to operate even though the system is powered off. So, please reboot the system so that the BMC is reset to reload the BMC firmware or FRUSDR. 11. Should I update the BMC, FRU and SDR when I add/remove CPU or memory on Altos R380 F2? ANSWER: Yes, you need to re-update the SDR when add/remove CPU and PSU. 12. Should I change any jumper before I update the firmware of BMC or FRUSDR? ANSWER: No. 13.
Altos R380 F2 FAQ (Frequently Asked Questions) read the SDR (sensor data repository) and print sensor values, display the contents of the SEL (System Event Log), print FRU (Field Replaceable Unit) inventory information, and perform remote power control. More information can be found at: http://ipmitool.sourceforge.net/ http://ipmitool.sourceforge.net/manpage.html 17.
Altos R380 F2 FAQ (Frequently Asked Questions) 4. Chassis 1. Does Altos R380 F2 chassis support redundant system fans? ANSWER: Yes. 2. Are the systems fans on Altos R380 F2 hot swappable? ANSWER: Yes. 3. Does Altos R380 F2 support the fan speed control? ANSWER: Each fan within the module is capable of supporting multiple speeds.
Altos R380 F2 FAQ (Frequently Asked Questions) 5. CPU 1. Does Altos R380 F2 feature FSB (front side bus)? ANSWER: No, Altos R380 F2 does not have any FSB. 2. Since there is no front side bus, how can the processors be connected to each other? ANSWER: The processors are connected through the Quickpath Interconnect. 3. What’s the Quickpath Interconnect? ANSWER: This is the inter-connect technology designed for the communication between integrated circuits such as processors and chipset..
Altos R380 F2 FAQ (Frequently Asked Questions) Operating Systems Red Hat Enterprise Linux 6 Red Hat Enterprise Linux 5 Service Pack Max. Logical Processors Supported by OS Processors Detected by OS on Altos R380 F2 64-bit 128 4096 32 32-bit 32 32 32 64-bit 64 255 32 32-bit 32 32 32 64-bit 64 4096 32 32-bit 32 32 32 Update 3 Update 9 SuSE Linux Enterprise Server 11 7. 3232-bit / 6464-bit Max.
Altos R380 F2 FAQ (Frequently Asked Questions) ANSWER: Please enter BIOS Setup during POST. a. Please select Advanced. b. Please select Processor Configuration. c. You would see below information: Enhanced Intel SpeedStep(R) Tech: 13. [Enabled] Does Altos R380 F2 support Intel Virtualization Technology? ANSWER: Yes, please refer to Virtualization section for more information. 14. How do I enable Intel Virtualization Technology? ANSWER: Please enter BIOS Setup during POST. a.
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Altos R380 F2 FAQ (Frequently Asked Questions) 6. Expansion Slots 1. How many PCI slots can Altos R380 F2 support? ANSWER: 6 PCIe slots and 1 IO module. • Riser #1 Expansion Slots # Technology Bus Connector Width Width X8 X16 1 Note Full Height PCIe Gen3 (top) 2 Form Factor 1 Full Length PCIe Gen3 X8 X16 Full Height 1 Full Length Full Height 3 PCIe Gen3 X8 X8 Bus Connector Width Width X8 X16 Half Length 2 NOTE 1. These slots are connected to CPU1. NOTE 2.
Altos R380 F2 FAQ (Frequently Asked Questions) 8. IO Module 1. What is IO module? ANSWER: IO Module is a proprietary add-on adapter and cannot be installed in standard PCI-E slot. 2. Where should I install the IO module? ANSWER: Please refer to the picture below. NOTE. IO Module connector is connected to CPU1. 3. Can I install IO module in standard PCI-E expansion slot? ANSWER: No. IO module can ONLY be installed on IO module connector.
Altos R380 F2 FAQ (Frequently Asked Questions) 9. iSCSI 1. Can Altos R380 F2 onboard Gigabit support iSCSI? ANSWER: Yes, Altos R380 F2 onboard Gigabit can support iSCSI. 2. Do I need an iSCSI HBA (Host Bus Adapter) on Altos R380 F2 to support iSCSI? ANSWER: No, Altos R380 F2 can support iSCSI with onboard Gigabit and iSCSI Software NOTE. iSCSI Initiator HBA is not planned for Altos R380 F2 at current stage. 3.
Altos R380 F2 FAQ (Frequently Asked Questions) d. Please configure the settings for iSCSI boot to meet your iSCSI Target in storage system environment. Below is an example of iSCSI boot configuration. ========== iSCSI Boot Configuration ========== [ ] Use dynamic IP configuration (DHCP) Initiator Name: iqn.2008.com.ac Initiator IP: 192.168.10.50 Subnet Mask: 255.255.255.0 Gateway: 0.0.0.0 VLAN ID: [ ] Use DHCP for iSCSI Target information Target Name: iqn.1994-04.jp.c Target IP: 192.168.10.
Altos R380 F2 FAQ (Frequently Asked Questions) 9. How do I specify the IQN (iSCSI Qualified Name) in Linux? ANSWER: You can specify the IQN by editing the file /etc/initiatorname.iscsi as below: InitiatorName=iqn.1994-05.com.redhat:5e7a5b52c81c 10. Is network teaming supported on any system which carries iSCSI traffic? ANSWER: No. http://www.intel.com/support/motherboards/server/sb/CS-027892.htm Network teaming using Intel's ANS (i.e.
Altos R380 F2 FAQ (Frequently Asked Questions) 10. Main-board 1. How do I identify the main-board revision of Altos R380 F2? ANSWER: Please refer to the picture below to check the revision of the main-board. It will be like this, PBA G49053-503.
Altos R380 F2 FAQ (Frequently Asked Questions) 11. Memory 1. What memory technology does Altos R380 F2 support? ANSWER: DDR3 1600 registered or load reduced DIMM. NOTE. Memory speed will depends on the Intel Xeon E5-2600 series processor as the memory controller is integrated in the processor itself. Different processor supports different max memory speed, from DDR3-1600 to DDR3-1066. NOTE. Memory speed will be very according to # of DIMMs installed per memory channel, voltage of DIMM and rank # of DIMM.
Altos R380 F2 FAQ (Frequently Asked Questions) 11. What Memory RAS feature does Altos R380 F2 support? ANSWER: Memory RAS features including memory mirroring, sparing and lockstep are supported on both RDIMM. 12. How do I enable memory mirroring? ANSWER: Please enter BIOS Setup during POST. a. Please select Advanced. b. Please select Memory Configuration. c. Please select Memory RAS and Performance Configuration d.
Altos R380 F2 FAQ (Frequently Asked Questions) • • • f. Mirroring Lockstep Sparing Please select Sparing NOTE. The Sparing only available with quad rank DIMM NOTE. The Mirroring, Sparing or Lockstep option might not be available if the memory population does not follow the guideline. g. 16. Please save the setting before exiting from BIOS Setup.
Altos R380 F2 FAQ (Frequently Asked Questions) channel B (channel C and channel D). Lockstep Channel mode is the only RAS mode that supports x8 SDDC. Lockstep Channel Mode requires that channel A and channel B (channel D and channel E) must be populated identically with regards to size and organization. Each bit of the ECC code appears in a pair of lockstepped channels.
Altos R380 F2 FAQ (Frequently Asked Questions) 29. Which DIMM would be primary In "Mirror mode"? For example, is it data copied from A1 to C1 of processor 1 when DIMM A1 and C1 of processor 1 are installed? ANSWER: DIMM A1 and C1 of processor 1 are accessed at the same time. 30. What is the benefit of Un-buffered ECC DIMM? ANSWER: Un-buffered ECC DIMM is lower cost than Registered DIMM. 31.
Altos R380 F2 FAQ (Frequently Asked Questions) 12. More Information 1. Where can I find more information of Altos R380 F2? ANSWER: Please refer to below documents: Document Title 1 Altos R380 F2 What’s Overview of new features & New technologies of Altos R380 F2. Altos R380 F2 THOL 2 (Tested Hardware & Operating System List) 3 2.
Altos R380 F2 FAQ (Frequently Asked Questions) 13. Onboard Gigabit 1. What’s the onboard Gigabit of Altos R380 F2? ANSWER: Intel I350 quad port Gigabit Ethernet controller. More information of Intel I350 Ethernet controller can be found at: http://ark.intel.com/products/52966/Intel-Ethernet-Controller-I350-AM4 2. What features can Altos R380 F2 onboard Gigabit Support? ANSWER: Please refer to the table below.
Altos R380 F2 FAQ (Frequently Asked Questions) 5. Does Altos R380 F2 onboard gigabit support VMDq (Virtual Machine Device Queues)? http://www.intel.com/content/www/us/en/virtualization/vmdq-technology-paper.html?wapkw=vmdq ANSWER: Yes. 6. Is Altos R380 F2 onboard gigabit PCI-Express 2.0? ANSWER: Yes, it is PCI-Express 2.0. It supports 5 GT/s . 7. What is the device name of onboard gigabit in Linux? ANSWER: It is usually like this. ethn, for example, eth0.
Altos R380 F2 FAQ (Frequently Asked Questions) 14. Onboard SAS/SATA Software RAID (ESRTII) 1. What RAID features can Intel Onboard SAS/SATA ESRTII RAID support? ANSWER: Please refer to the table below.
Altos R380 F2 FAQ (Frequently Asked Questions) Red Hat Enterprise Linux 6 Red Hat Enterprise Linux 5 SuSE Linux Enterprise Server 11 SuSE Linux Enterprise Server 10 VMware ESXi 5.0 3.
Altos R380 F2 FAQ (Frequently Asked Questions) ANSWER: The RAID utility can be found in Smart Setup Resource Kit DVD. 10. Can I see Intel Onboard SAS/SATA ESRTII RAID BIOS during POST if there is only one hard drive installed and Intel Onboard SAS/SATA ESRTII software RAID enabled? ANSWER: Yes. 11. Can I configure Intel Onboard SAS/SATA ESRTII RAID with one hard drive? ANSWER: Yes. 12. Do I need to install the RAID Utility to enable the RAID rebuilt of Intel Onboard SAS/SATA ESRTII RAID? ANSWER: No.
Altos R380 F2 FAQ (Frequently Asked Questions) 19. b. Click on Logical tab. c. Right-click on the RAID volume that you want to change the write cache setting. d. Select Set Virtual Drive Properties e. Change the setting of Write Policy option to “Write Through” or “Always Write Back” to disable or enable the write cache. How do I check the event log of Intel Onboard SAS/SATA ESRTII RAID? ANSWER: The event log of Intel Onboard SAS/SATA ESRTII RAID can be found at the bottom of RAID utility.
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Altos R380 F2 FAQ (Frequently Asked Questions) 15. Onboard SAS/SATA Software RAID (RSTe) 1. What RAID features can Intel Onboard SAS/SATA RSTe RAID support? ANSWER: Please refer to the table below.
Altos R380 F2 FAQ (Frequently Asked Questions) Red Hat Enterprise Linux 6 Red Hat Enterprise Linux 5 SuSE Linux Enterprise Server 11 SuSE Linux Enterprise Server 10 VMware ESXi 5.0 32-bit Yes Yes 64-bit No No 32-bit No No 64-bit No No 32-bit No No 64-bit No No 32-bit No No 64-bit No No 32-bit No No 64-bit No No Update 3 Update 9 SP2 SP4 N/A 1 NOTE 1. VMware ESXi 5.0 Update 1 has OS built-in driver for Intel Onboard SAS/SATA RSTe without RAID. 3.
Altos R380 F2 FAQ (Frequently Asked Questions) 9. Where can I find the RAID utility of Intel Onboard SAS software RAID? ANSWER: The RAID utility can be downloaded from Acer Global Download website. 10. Can I see Intel Onboard SAS/SATA RSTe RAID BIOS during POST if there is only one hard drive installed and Intel Onboard SAS software RAID enabled? ANSWER: No, if the HDD is new or not configured with RAID. But, if the HDD has been configured with RAID, you still can see the RAID BIOS during POST. 11.
Altos R380 F2 FAQ (Frequently Asked Questions) e. If you disable it through Device Manager, you can see Disk data cache changed to Disabled. . 16. What is volume write-back cache of Intel Onboard SAS/SATA RSTe RAID? ANSWER: The volume write-back cache is referring to the system memory associated to the RAID volume and managed by the driver. 17.
Altos R380 F2 FAQ (Frequently Asked Questions) 19. How do I check the event log of Intel Onboard SAS/SATA RSTe RAID? ANSWER: The event log of Intel Onboard SAS software RAID can be found in Application of Windows Event Logs. 20. When I create 3 x 2 TB HDD as RAID 0, the Windows Server 2008 R2 can be installed. However, only 2 TB RAID Volume can be used.
Altos R380 F2 FAQ (Frequently Asked Questions) ANSWER: Please follow the procedure below to split the RAID volume and make it less than 2TB. a. Enter Intel Onboard SAS RAID BIOS Utility b. Select Create RAID Volume c. Type in the name of RAID volume in CREATE VOLUME MENU d. Select RAID level. e. Select desired HDD to create the RAID. f. Type in the capacity of the RAID volume.
Altos R380 F2 FAQ (Frequently Asked Questions) g. Select Create Volume h. Press Y when “Are you sure you want to create the volume? (Y/N):” displayed. i. Now, the first RAID volume is created. Following the previous steps to create another RAID volume. After two RAID volumes are created, you can press ESC and select Exit to exit. j. To install Windows Server 2008 R2 with the smaller RAID volume. (Less than 2 TB) k. After installation completed, check the Disk Management in Server Manager.
Altos R380 F2 FAQ (Frequently Asked Questions) 21. When Altos R380 F2 is installed with Windows Small Business Server 2011 (SBS 2011), the settings of disk write cache or RAID volume write-back cache is always disabled. Though I can temporarily enable it, it would be disabled again after reboot. There is no such issue if Altos R380 F2 is installed with Windows Server 2008 R2. ANSWER: This is the normal behavior of Windows Small Business Server 2011.
Altos R380 F2 FAQ (Frequently Asked Questions) 16. OS Support 1. Which OS can Altos R380 F2 support? ANSWER: Please refer to Altos R380 F2 THOL (Tested Hardware and Operating System List). 2. Is there any guideline or notes to install OS on Altos R380 F2? ANSWER: Please refer to Altos R380 F2 ICG (Installation Configuration Guide). 3. Where can I find the related driver of Altos R380 F2? ANSWER: The driver of Altos R380 F2 is included in the Smart Setup Resource Kit DVD. 4.
Altos R380 F2 FAQ (Frequently Asked Questions) ANSWER: No. 12. Which OS is EFI-Aware and can support EFI boot & install on Altos R380 F2? ANSWER: Please refer below table.
Altos R380 F2 FAQ (Frequently Asked Questions) 17. PCI & PCI-Express 1. Does Altos R380 F2 support PCI-Express Gen 3? ANSWER: Yes. 2. Does Altos R380 F2 support PCI Express Base Spec 3.0? http://www.pcisig.com/specifications/pciexpress/ ANSWER: Yes. 3. Is PCI-Express 3.0 backward compatible with PCI-Express 2.x and 1.x? ANSWER: Yes. 4. What is the bit rate for PCIe 3.0 and how does it compare to prior generations of PCIe? ANSWER: The bit rate for PCIe 3.0 is 8GT/s.
Altos R380 F2 FAQ (Frequently Asked Questions) http://www.pcisig.com/specifications/pcix_20/ ANSWER: No.
Altos R380 F2 FAQ (Frequently Asked Questions) 18. Power Supply 1. What power supply does Altos R380 F2 support? ANSWER: Feature Power Wattage Redundant Power Supply 720 W Redundant Yes Hot Swappable Yes Power Supply Status Monitoring Yes Node Manager Yes .
Altos R380 F2 FAQ (Frequently Asked Questions) 19. Rack-mount 1. Is Altos R380 F2 rack-mountable? ANSWER: Yes, Altos R380 F2 supports rack-mount kit. 2. Does Altos R380 F2 need rack mount shelf (tray) when it is rack-mounted? ANSWER: No, Altos R380 F2 is designed for rack-mount. No rack mount shelf (tray) is required. 3. How much is the height when Altos R380 F2 is rack-mount? ANSWER: 2U. 4. Does Altos R380 F2 rack-mount kit support CMA (cable management arm)? ANSWER: No, the CMA is not supported.
Altos R380 F2 FAQ (Frequently Asked Questions) 20. SAS Back-plane 1. Does Altos R380 F2 support SAS backplane? ANSWER: Yes. Feature SAS Backplane # of HDD (3.5 inch) 8/12 # of HDD (2.5 inch) 8/12/16/24 SATA HDD Support Yes SAS HDD Support Yes SAS BP LED Control Yes SGPIO Yes Backplane Connector (to Note 1 Mini SAS 4i (SFF-8087) the Disk/RAID controller) SAS Expander Optional SAS Backplane Monitoring (temperature, voltage, HDD Yes presence) 2.
Altos R380 F2 FAQ (Frequently Asked Questions) 4. Can I install both SAS and SATA HDD on Altos R380 F2 with onboard SAS/SATA software RAID? ANSWER: Yes, but please create separated RAID volumes with SAS and SATA HDD, respectively. For example, you may create 2 x SATA HDD as RAID 1, 1 x SAS HDD as RAID 0. But, please don’t create a RAID volume with mix of SATA and SAS HDD. 5.
Altos R380 F2 FAQ (Frequently Asked Questions) RAID controller without SGPIO support. With HDD Access LED driven by PIN 11 (P11) of SAS/SATA HDD, the HDD Access LED would work independent of SAS/SATA RAID controller. However, the HDD failure and RAID rebuilt LED are still driven by SGPIO. 7. Is a SAF-TE (I2C) cable required for SAS back-plane LED control? ANSWER: No. Altos R380 F2 SAS backplane does not support SAF-TE (SCSI Access Fault Tolerance Enclosure). The LED control of back-plane is through SGPIO.
Altos R380 F2 FAQ (Frequently Asked Questions) 21. SAS RAID (MegaRAID 9260-16i/9280-16i4e) 1. What RAID features can MegaRAID support? ANSWER: Please refer to the table below.
Altos R380 F2 FAQ (Frequently Asked Questions) The software rounds the drive capacity down to the next 1GB boundary. The software rounds the 1GB-way drive capacity down to the next 1MB boundary. The 1GB boundary correlates with the terms most drive manufacturers use. NOTE 4. More information of NCQ can be found at: http://www.serialata.org/technology/ncq.asp 2.
Altos R380 F2 FAQ (Frequently Asked Questions) 5. How do I know the version of BIOS and firmware of MegaRAID? ANSWER: You would see below MegaRAID 9240-4i related information during POST: LSI MegaRAID SAS-MFI BIOS Version 4.24.00 (Build June 03, 2010) Copyright(c) 2010 LSI Corporation HA –0 (Bus 2 Dev 0) LSI MegaRAID SAS MR9240-4i FW package: 20.10.
Altos R380 F2 FAQ (Frequently Asked Questions) PCU SLOT -------1 ID -- LUN VENDOR PRODUCT --- ------- ------LSI LSI MegaRAID SAS MR9240-4i REVSION ------- CAPACITY -------0MB 0 Virtual Drive(s) Found on the host adapter. 0 Virtual Drive(s) handled by BIOS Press for WebBIOS or press for Preboot CLI 7. How do I configure MegaRAID in EFI mode? ANSWER: Please enter EFI Shell during POST 8. a. In EFI Shell, please type in below command. drvcfg -s b. You will see below options.
Altos R380 F2 FAQ (Frequently Asked Questions) 13. i. Select 2 drives with Ctrl key held and click on Add to Array and Accept DG to add these drives into Drive Gruop0 ruop0. j. Select other 2 drives with Ctrl key held and click on Add to Array and Accept DG to add these drives into Drive Gruop1 ruop1. k. After you creating Disk Groups, click on Next. Next l. Add both Drive Group0 and Drive Group1 to Span and click on Next. Next m. The RAID 10 will be available in RAID Level.
Altos R380 F2 FAQ (Frequently Asked Questions) r. 14. Now you can reboot the system and install the Operating System. Select Exit, Exit click on Yes and press Ctrl+Alt+Del to reboot the system. I saw below logs in the RAID utility of MegaRAID. Controller ID: 0 BBU disabled; changing WB logical drives to WT ANSWER: The warning message means BBU (i.e. battery) is disabled and Write Policy is changed from Write Back to Write Through.
Altos R380 F2 FAQ (Frequently Asked Questions) 19. How do I enable/disable disk write cache of MegaRAID? ANSWER: You can enable/disable disk write cache through RAID BIOS Utility during POST or RAID utility in Windows/Linux. • RAID Utility in Windows/Linux. a. Please launch the RAID utility in Windows/Linux. b. Right click the Virtual Drive in Logical panel c. Click Set Virtual Drive Properties d.
Altos R380 F2 FAQ (Frequently Asked Questions) 20. • RAID BIOS Utility a. Please press CTRL-H to start the RAID BIOS utility during POST b. In the Home page, click Virtual Drive that you want to enable/disable disk write cache. c. Then, enable/disable disk cache from Disk Cache option d. Click Go after you complete the disk cache configuration and exit the RAID BIOS utility.
Altos R380 F2 FAQ (Frequently Asked Questions) 21. How do I save the event log of MegaRAID? ANSWER: Please follow the procedures below. a. Please launch the RAID utility in Windows/Linux. b. Right click one of the event log at the buttom and select Save as Text c. Select the directory for saving the event log file, and click Save button. d.
Altos R380 F2 FAQ (Frequently Asked Questions) 22. The MegaRAID is configured with 2 x HDD as RAID 1 without hot spare. But, when I removed one HDD and inserted the original HDD back, the RAID cannot be rebuilt automatically. In the RAID Utility, it indicates the HDD as (Foreign) Unconfigured Good. ANSWER: Please insert a new HDD which was not configured as RAID. Or, please install the original HDD into another RAID card and clear/delete its RAID configuration before you insert it into the degraded RAID.
Altos R380 F2 FAQ (Frequently Asked Questions) 23. c. Click “OK” at pop up Windows, the drive will become “Offline” d. Right click the HDD marked as Offline and select Start Rebuild. When I create 2 x 2 TB HDD as RAID 0, only 2TB of disk partition can be installed with Windows Server 2008 R2. The remaining free disk space cannot be utilized. ANSWER: Please follow the procedure below to split the RAID volume and make it less than 2TB. a. Enter RAID BIOS utility b.
Altos R380 F2 FAQ (Frequently Asked Questions) c. Click Back to select another drive volume d. Click Add to SPAN and click Next e.
Altos R380 F2 FAQ (Frequently Asked Questions) f. Click Yes to save the configuration g. Now, two RAID volumes are created, you can select Exit to exit.
Altos R380 F2 FAQ (Frequently Asked Questions) 22. SAS RAID (Integrated RAID Module RMS25CB040/RMS25CB080) 1. What RAID features can the integrated RAID Module RMS25CB040/RMS25CB080 support? ANSWER: Please refer to the table below.
Altos R380 F2 FAQ (Frequently Asked Questions) The software rounds the drive capacity down to the next 1GB boundary. The software rounds the 1GB-way drive capacity down to the next 1MB boundary. The 1GB boundary correlates with the terms most drive manufacturers use. NOTE 4. More information of NCQ can be found at: http://www.serialata.org/technology/ncq.asp 2. How many SAS ports does the integrated RAID Module RMS25CB040/RMS25CB080 support? ANSWER: 8 SAS ports (6Gbps). 3.
Altos R380 F2 FAQ (Frequently Asked Questions) 5. How do I know the version of BIOS and firmware of the integrated RAID Module RMS25CB040/RMS25CB080? ANSWER: You would see below integrated RAID Module RMS25CB040/RMS25CB080 related information during POST: RAID Controller BIOS Version 5.30.00 (Build November 18, 2011) HA -0 (Bus 131 Dev 0) Intel(R) Integrated RAID Module RMS25CB040 FW package: 23.7.
Altos R380 F2 FAQ (Frequently Asked Questions) 8. Is there any step-by-step procedure to create RAID with the integrated RAID Module RMS25CB040/RMS25CB080? ANSWER: Please refer to Appendix C of Altos R380 F2 ICG (Installation Configuration Guide). 9. What RAID utility does the integrated RAID Module RMS25CB040/RMS25CB080 support? ANSWER: RAID Web Console 2 for Windows & Linux. 10.
Altos R380 F2 FAQ (Frequently Asked Questions) 13. How do I create RAID 50 with the integrated RAID Module RMS25CB040/RMS25CB080? ANSWER: To configuring RAID 50, you need at least 6 HDDs in the system. Please follow the procedures. 14. a. To start the RAID BIOS Utility, please press CTRL-G during POST b. After POST finished, the Adapter Selection page will display on the screen. Click on Start to launch the configuration menu c.
Altos R380 F2 FAQ (Frequently Asked Questions) c. Please press CTRL-G to start the RAID BIOS utility during POST d. • In the Home page, click on the physical or logic HDD that you want to locate. Then, select the “Locate” option and click Go RAID utility in Windows/Linux: d. Launch the RAID utility e. Click the physical HDD desired in Physical tab f. Right click the on the HDD. Then, select “Start Locating Drive” To stop the LEDs from blinking, select “Stop Locating Drive” 17.
Altos R380 F2 FAQ (Frequently Asked Questions) h. In the pop-up Set Virtual Drive Properties dialog-box, enable/disable disk cache from Disk Cache Policy option • RAID BIOS Utility e. Please press CTRL-G to start the RAID BIOS utility during POST f. In the Home page, click Virtual Drive that you want to enable/disable disk write cache.
Altos R380 F2 FAQ (Frequently Asked Questions) 19. g. Then, enable/disable disk cache from Disk Cache option h. Click Go after you complete the disk cache configuration and exit the RAID BIOS utility. How do I check the event log of the integrated RAID Module RMS25CB040/RMS25CB080? ANSWER: The event log of the integrated RAID Module RMS25CB040/RMS25CB080 can be found at the bottom of RAID utility.
Altos R380 F2 FAQ (Frequently Asked Questions) 20. How do I save the event log of the integrated RAID Module RMS25CB040/RMS25CB080? ANSWER: Please follow the procedures below. 21. e. Please launch the RAID utility in Windows/Linux. f. Right click one of the event log at the bottom and select Save as Text g. Select the directory for saving the event log file, and click Save button. h.
Altos R380 F2 FAQ (Frequently Asked Questions) ANSWER: Please insert a new HDD which was not configured as RAID. Or, please install the original HDD into another RAID card and clear/delete its RAID configuration before you insert it into the degraded RAID. That is, if the HDD is new or has not been configured as RAID, the RAID can be rebuilt automatically. If you re-plug back the original removed HDD, RAID card will detect “Foreign” RAID configuration on that HDD.
Altos R380 F2 FAQ (Frequently Asked Questions) 22. When I create 2 x 2 TB HDD as RAID 0, only 2TB of disk partition can be installed with Windows Server 2008 R2. The remaining free disk space cannot be utilized. ANSWER: Please follow the procedure below to split the RAID volume and make it less than 2TB. h. Enter RAID BIOS utility i. When you create the RAID volume, please specify the Select Size less than 2 TB and click Accept j.
Altos R380 F2 FAQ (Frequently Asked Questions) k. Click Add to SPAN and click Next l. Click Accept and click Next m.
Altos R380 F2 FAQ (Frequently Asked Questions) n. Now, two RAID volumes are created, you can select Exit to exit.
Altos R380 F2 FAQ (Frequently Asked Questions) 23. Smart Console 1. What’s Smart Console? ANSWER: With Smart Console + RMM4 Lite, Altos R380 F2 can support KVM over IP, media redirection (remote FDD, Remote CD-ROM drive) and remote power control. The Smart Console is integrated in Altos R380 F2. However, some feature like KVM over IP requires the installation of RMM4 Lite. 2. What features can Smart Console support? ANSWER: Please refer to the table below.
Altos R380 F2 FAQ (Frequently Asked Questions) Features Smart Console + Smart Console RMM4 Lite Smart Console + + RMM4 Lite Dedicated Management Port NOTE Manager) NOTE 1. RMM4 Dedicated Management Port is required to support Dedicated NIC. NOTE 2. Onboard LAN port 1 and LAN port 2 can be configured for failover for Smart Console. NOTE 3. RMM4 Lite is required to support KVM over IP and Media Redirection NOTE 4. The function is through KVM over IP and Media Redirection (e.g. Remote FDD). NOTE 5.
Altos R380 F2 FAQ (Frequently Asked Questions) 6. Do I need special license to enable Smart Console? ANSWER: No. 7. Does Altos R380 F2 Smart Console support dedicated NIC? ANSWER: Yes. RMM4 Dedicated Server Management Port is required to support dedicated NIC. Altos R380 F2 Smart Console can be either dedicated NIC or share-NIC which shares the same network connection with onboard Gigabit. 8.
Altos R380 F2 FAQ (Frequently Asked Questions) • 9. Failover Failover: over: All of onboard LAN port 1, onboard LAN port 2 and optional dedicated server management port are bonded together. The setting of onboard LAN port 1 will be used for bonding. If a connection fails, Smart Console connection will switch to the others. Failover mode can be enabled in Smart Console. Is there any cable that I should connect with Smart Console? ANSWER: No, the Smart Console is integrated in main-board. 10.
Altos R380 F2 FAQ (Frequently Asked Questions) 15. d. Please specify IP address, IP Subnet Mask, and Default Gateway under Baseboard LAN configuration for share NIC of onboard LAN port 1. e. If you have optional RMM4 dedicated server management port, please specify IP address, IP Subnet Mask, and Default Gateway underIntel (R) RMM4 LAN configuration f. Please save the settings and exit from BIOS Setup.
Altos R380 F2 FAQ (Frequently Asked Questions) 21. How many logs can be stored in Smart Console Event Log function? ANSWER: Smart Console can gather SEL information from BMC and display the SEL information with Event Log function. Totally 3868 logs can be stored in BMC. 22. How do I save the SEL (System Event Log) to a file through Smart Console? ANSWER: Please follow the procedures below. a. Please access Smart Console with web browser b. Click Server Health in the menu bar c.
Altos R380 F2 FAQ (Frequently Asked Questions) 23. Can Smart Console monitor server health status such as fan speed, voltage or temperature? ANSWER: Yes. 24. Can Smart Console be integrated with Smart Server Manager? ANSWER: Yes 25. On Altos R380 F2, do Smart Console and BMC use the same firmware? ANSWER: Yes. 26. Is there FRUSDR for Smart Console on Altos R380 F2? ANSWER: Yes, there is SDR. 27. Should I change any jumper before I update the firmware of Smart Console? ANSWER: No. 28.
Altos R380 F2 FAQ (Frequently Asked Questions) 24. Smart Server Manager 1. What’s Smart Server Manager? ANSWER: The Smart Server Manager is a complete management solution offered for centralized and collaborative management of the servers. It uses IPMI for managing the servers and provides completely remote manageability for any IPMI enabled server.
Altos R380 F2 FAQ (Frequently Asked Questions) SuSE Linux Enterprise Server 11 SuSE Linux Enterprise Server 10 4. 32-bit Yes No 64-bit Yes No 32-bit Yes No 64-bit Yes No 32-bit Yes No SP2 SP4 What web browser is supported with Smart Server Manager? ANSWER: • Internet Explorer 9.0 • Internet Explorer 8.0 • Internet Explorer 7.0 • Firefox 3.5 (or above) • Google Chrome 19.0.1084.52 5.
Altos R380 F2 FAQ (Frequently Asked Questions) ANSWER: Please refer to Smart Server Manager User Guide. 13. Does Smart Server Manager support ASR (Automatic Server Restart)? ANSWER: No. To support ASR function, two things are required. • Server hardware to implement WDT (Watchdog Timer), i.e.
Altos R380 F2 FAQ (Frequently Asked Questions) 25. System ID (Service ID) LED 1. What’s the purpose of System ID (Service ID) LED? ANSWER: When servicing or performing maintenance tasks on Altos R380 F2, press the System ID button on the front panel to turn on System ID LED on the front and rear panels. The System ID LED can be used to locate a particular Altos R380 F2 system within a rack. 2.
Altos R380 F2 FAQ (Frequently Asked Questions) • Smart Server Manager: a. Please access Smart Server Manager with web browser. b. Please click Devices -> Servers -> -> Tools. c. Please select command drop-down list and select On. d. Click the button of Issue Commands.
Altos R380 F2 FAQ (Frequently Asked Questions) 26. System Status LED 1.
Altos R380 F2 FAQ (Frequently Asked Questions) When System Status LED turns amber or blinks, please check the SEL (System Event Log) with Smart Console. 2. The System Status LED of Altos R380 F2 turns amber or blinks. After I accessed Smart Console and cleared the event log, the System Status LED is still amber or blinking? ANSWER: The System Status LED indicates the current status of system in real-time.
Altos R380 F2 FAQ (Frequently Asked Questions) 27. Troubleshooting 1. I installed 32-bit Red Hat Enterprise Linux 6 on a 3 TB RAID volume. When I run the Disk Utility, it is only 2.2 TB available. No additional partition can be created in the free space. ANSWER: This is due to the 1st RAID volume is more than 2TB. Please create the 1st RAID volume less than 2TB. This is the limitation of 32-bit Red Hat Enterprise Linux 6. NOTE.
Altos R380 F2 FAQ (Frequently Asked Questions) 4. How do I know the Red Hat Enterprise Linux 6 is installed in EFI mode or Legacy mode? ANSWER: Please run the Disk Utility by applications System tools Disk Utility. The Partition Type indicates the how the Red Hat Linux is installed. In below example, RHEL 6 is installed in EFI mode In below example, RHEL 6 is installed in Legacy mode 5. How can I set the root password of onboard BMC and Smart Console? ANSWER: Please enter BIOS Setup during POST a.
Altos R380 F2 FAQ (Frequently Asked Questions) b. Please select Server BMC LAN Configuration c. You would see below information: User Configuration User ID Privilege User Status User Name User Password d. [anonymous] [Administrator] [Disabled] anonymous Please change the User ID to root and select User Password to set the password.
Altos R380 F2 FAQ (Frequently Asked Questions) 28. Video 1. What’s the video controller of Altos R380 F2? ANSWER: Matrox G200e with 16 MB of video memory.
Altos R380 F2 FAQ (Frequently Asked Questions) 29. Virtualization 1. Do I still need to install the virtualization software since Altos R380 F2 supports Intel VT (Virtualization Technology)? ANSWER: Yes, you still need to install VMware ESXi or Windows Server2012 Hyper-V to support virtualization on Altos R380 F2. 2. Does Altos R380 F2 support Intel VT-i? ANSWER: No. Altos R380 F2 supports VT-x technology which is identical to VT-i on Intel Itanium processors. 3.
Altos R380 F2 FAQ (Frequently Asked Questions) either. 11. Can I assign different VM (Virtual Machine) to different processors? ANSWER: This depends on the support of virtualization software. For example, there is no processor affinity with Microsoft Virtual Server 2005 R2 —meaning that individual CPUs are not assigned to individual virtual machines—the maximum that you can allocate to any given virtual machine is 100 percent of one CPU.
