$FHU$OWRV System Guide
&RS\ULJKW Copyright 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of this company.
,03257$17 6$)(7< ,16758&7,216 1. Read these instructions carefully. future reference. Save these instructions for 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water. 5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. 6.
10. If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed 15 amperes. 11. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock.
15. Warning! Battery may explode if not handled properly. Do not recharge, disassemble or dispose of in fire. Keep away from children and dispose of used battery promptly. 16. Use only the proper type of power supply cord set (provided in your keyboard/manual accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SJT, rated 6A 125V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters).
)&& &ODVV % 5DGLR )UHTXHQF\ ,QWHUIHUHQFH 6WDWHPHQW Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
$ERXW WKLV 0DQXDO Getting Started This system guide aims to give you all the necessary information to enable you to set up and operate the AcerAltos 21000 system. Manual Structure This system guide consists of five chapters and an index. Chapter 1 Getting Started This chapter helps you get started. It illustrates how to prepare the system for installation, connect the cables, and start up the system. Chapter 2 System Housing This chapter describes the assembly and disassembly of the system housing.
Chapter 5 Diagnostics and Utilities This chapter describes the software utilities that enhance the system’s operation and remote operation functions. Appendix A LCD Module Event Log List This chapter shows lists of error messages that can be displayed in the LCD display module. Conventions The following are the conventions used in this manual: Text entered by user Represents text input by the user. Option Items Represents options that you can select on the screen.
7DEOH RI &RQWHQWV Chapter 1 Getting Started 1.1 Preinstallation Requirements............................................... 1-1 1.1.1 Selecting a Site ................................................... 1-1 1.1.2 Checking the Package Contents .......................... 1-2 1.1.3 Preparing the System Unit ................................... 1-3 1.2 Basic Connections............................................................... 1-4 1.2.1 Connecting a Keyboard........................................ 1-4 1.2.
2.4 Installing a Hot-swappable SCSI Drive .............................. 2-23 2.5 Installing and Removing a Hot-swappable Redundant Power Supply Module ....................................................... 2-25 2.6 Installing and Removing a Hot-swappable Redundant Housing Fan ..................................................................... 2-29 2.7 Installing an Expansion Board ........................................... 2-32 2.8 Removing and Installing the Thermal Air Guide ................ 2-34 2.
3.3.3 Hard Disk ID Switch Settings ............................. 3-20 3.3.4 Dual Channel Configuration ............................... 3-21 3.4 LCD Display Module.......................................................... 3-22 Chapter 4 BIOS Utility 4.1 Entering Setup .................................................................... 4-2 4.2 System Information ............................................................. 4-3 4.2.1 Processor ............................................................
4.3.4 Main Board S/N ................................................... 4-9 4.3.5 System BIOS Version .......................................... 4-9 4.3.6 System BIOS ID .................................................. 4-9 4.3.7 BIOS Release Date ............................................. 4-9 4.4 Disk Drives........................................................................ 4-10 4.4.1 Floppy Drives .................................................... 4-12 4.4.2 IDE Drives ........................
4.8 System Security Setup...................................................... 4-42 4.8.1 Disk Drive Control.............................................. 4-42 4.8.2 Setup Password................................................. 4-43 4.8.3 Power-on Password ........................................... 4-47 4.9 Date and Time .................................................................. 4-48 4.9.1 Date................................................................... 4-49 4.9.2 Time ...................
Introduction The AcerAltos 21000 is a powerful 64-bit quad-processor system loaded with a host of new and innovative features. The system offers a new standard for flexible productivity ideal for local or wide area networks and multi-user server environments.
System Architecture Xeon-CPU1 512K/1M/2M Cache Xeon-CPU2 512K/1M/2M Cache Xeon-CPU3 512K/1M/2M Cache Xeon-CPU4 512K/1M/2M Cache + 64bit 64bit@ @100MHz 100MHzGTL GTL+Deschute DeschuteFSB FSB800MB/s 800MB/s 450NX MIOC 64bit @ 100MHz GTL + 800MB/s PCI PCIExpander Expander Bridge Bridge 16 bit @ 200MHz F16 Bus 400MB/s 133MB/s RCGs + MUXs 12 9 10 34 1112 56 1314 133MB/s PCI PCIBus Bus11 PCI Bus 0 78 1516 2/4 Way Interleave ECC Memory 12 45 PIIX4e PIIX4e 3 32 bit PCI Slot * 3 CD-ROM ISA VG
Server Management The system comes with the ASM Pro feature that monitors voltage stability and CPU temperature, prevents data loss by prompt ECC memory error reporting, maximizes system resources by indicating the PCI bus utilization, and promotes efficiency by minimizing system downtime. A feature related to ASM Pro is Remote Diagnostic Management (RDM) that permits system diagnosis from a remote site through a modem.
The system BIOS protects the CMOS data and other system software with a power-on password, keyboard password, setup control, disk drive control, and monitor control.
Chapter 1 Getting Started This chapter tells how to install and set up the system. It gives instructions on how to select a site for the system, prepare the system for use, connect basic peripherals, and start up the system. 1.1 Preinstallation Requirements 1.1.1 Selecting a Site Before unpacking and installing the system, select a suitable site for the system for maximum efficiency. The system is suitable to set up in an office environment.
1.1.2 Checking the Package Contents Check the following items from the package: • • • • AcerAltos 21000 System AcerAltos 21000 System Guide CD-ROM Driver Kits System keys (hung inside the front panel door) If any of the above items are7 damaged or missing, contact your dealer immediately. Save the boxes and packing materials for future use.
1.1.3 Preparing the System Unit Do the following to begin setting up the system: 1. Unlock the front wheels and move the system to your desired site. The system housing design allows for easy transport in spite of its size. It comes with four wheels that facilitate short-distance transits. The two front wheels each include a lever to lock the wheels after you have positioned the system into place. Front Wheel Lever Unlock Lock 2. After moving, lock the wheels by pressing down the levers.
1.2 Basic Connections The system unit, keyboard, mouse, and monitor constitute the basic system. Before connecting any other peripherals, connect these peripherals first to test if the basic system is running properly. 1.2.
1.2.
1.2.
1.3 System Startup After making sure that you have set up the system properly and connected all the required cables, you may now apply power to the system. Turning On the System Power To power on the system, press the power switch on the front panel (see section 2.1.1). The system starts up and displays a welcome message. After that, a series of power-on self-test (POST) messages appear on the LCD display screen. The POST messages indicate if the system is running well or not.
1.4 Power-on Problems If the system does not boot after you have applied power, check the following factors that might have caused the boot failure. The pointing symbol ( ☛ ) indicates a possible cause of the problem. The check mark ( ✔ ) tells you how to correct the problem. ☛ The external power cable may be loosely connected. ✔ Check the power cable connection from the power source to the power socket on the rear panel. Make sure that each cable is properly connected to each power supply.
Chapter 2 System Housing The system housing is a heavy-duty steel chassis in a twin-tower design. The spacious housing boasts high expansion capability and flexible configuration. It can be converted to fit into a rack mount cabinet by using the Rack Mount Kit. For more information about the rack mount kit, please refer to your dealer.
2.1 2.1.1 External and Internal Structure Front Panel The system front panel is divided into two sections. The left front panel consists of the diskette/CD-ROM/tape drive bays, power switch, LED indicators, and LCD display screen. The right part contains the hot-swappable SCSI hard disk drive bays with 8 drive trays for SCSI drives. One pair of system keys are hung inside the front panel door. Additional duplicate keys can be found at the back of the system.
# Item 1 LCD Display Screen Indicates boot status as well as any BIOS check point errors encountered upon system initialization. Refer to section 2.1.3 for more information. 2 3.5-inch Diskette Drive A 3.5-inch diskette drive comes with the basic system. 3 CD-ROM Drive Also a SCSI CD-ROM drive comes with the basic system. 4 5.25-inch Drive Bays Two empty 5.25-inch drive bays allow installation of additional devices. 5 Ventilation Exhausts heat built-up inside the housing.
2.1.2 Rear Panel The rear panel includes the system fan, the connectors for the keyboard, mouse, VGA monitor, printer, and serial devices, the slot openings for expansion boards, and the power supply. 1 2 3 4 5 6 7 8 10 9 11 17 12 13 14 15 16 # 18 19 Item Description 1 PS/2 keyboard port Connects to PS/2 keyboards. 2 Video port Connects to CRT monitors. 3 PS/2 mouse port Connects to the PS/2 mouse.
# * Item Description 4 Parallel port Connects to parallel devices (e.g., printer). 5 USB ports Connects to USB devices. 6 LAN port Connects to the network cable. 7 COM 2 port Connects to serial devices (e.g., serial mouse). 8 Hot-swap redundant fan fail LED 2 Lights up (green) when the hot-swap redundant fan is working properly. 9 COM 1 port Connects to serial devices (e.g., serial mouse).
# Item Description 17 Hot-swap redundant Fan cage Allows the system fan to be removed and installed even when the system is operating. See section 2.6. 18 Expansion slots Expansion cards installation. See section 2.7. 19 SCSI knock-out port Allows installation of an external SCSI port. 2.1.3 LCD Display Module The LCD display is an 8-line by 16-character screen that indicates the boot status as well as any BIOS checkpoint errors encountered upon system initialization.
H/W Monitor Submenu > Temperature Voltage Fan Power Fuse Main Menu The H/W monitor submenu has five items. To access these items, press the Select button (left button) to choose and then press the Enter button (right button) to access the menu item. Temperature CPU1: CPU2: CPU3: CPU4: 35 DEG.C 35 DEG.C 35 DEG.C 35 DEG.C Back This item displays the CPU temperature reading. It will only display the number of available CPUs inside the system.
This item displays the voltage reading of the CPU, L2 cache, and others. It will only display the number of available CPU inside the system. Whenever the voltage exceeds the required threshold, an error message will be displayed and logged into the Event Log for later viewing. Fan HFAN1: OK HFAN2: OK HFAN3: OK HFAN4: OK HFAN5: OK HFAN6: OK Back This item displays the hot-swap redundant fan condition. It will only display the number of available hot-swap redundant fan installed in the system.
This item displays the hot-swap redundant switching power supply and fan module condition. It will only display the number of available hot-swap redundant switching power supplies and fan modules installed in the system. If any of the SPS or fan modules malfunction, an error message will be displayed and logged into the Event Log for later viewing.
An event is any malfunction or breakdown in the normal operation of the system. Each event is displayed one by one. To display other events, press the Select button (left button) to choose down or up and then press the Enter button (right button) to view other events. Choose Back to go back to the main menu. Reset System Submenu RESET SYSTEM? > Yes No This submenu resets the system operation. Press the Select button (left button) to choose and then press the Enter button (right button) to confirm.
Replacing the LCD Display Screen The system housing can be configured as a stand-alone tower housing or a rack mounted housing (please refer to the AcerAltos Rack Installation Guide for more information on rack installation). With each configuration, the LCD display screen is placed differently. For more information about the rack mount installation and configuration, please refer to its user’s guide. To replace the LCD display screen: 1. Turn off the power to the system unit and unplug all cables. 2.
2.1.4 Internal Components The housing is symmetrically divided into the left and right panels. The system’s internal components are accessible through these panels. Left Panel The main part of the left panel houses the system board, memory board, and expansion boards. On the rear end of the left panel are the keyboard, mouse, video, parallel, and serial ports, and the slot openings for installation of ISA and PCI expansion boards. The front panel display occupies the upper front section of the left panel.
Right Panel The power subsystem fills up most of the rear right panel. It consists of a power backplane board and a metal rack that holds up to three 430-watt redundant power supply modules. A fan module should be installed whenever a power supply is removed to provide the system with regular cooling. See section 2.5 for details on the power subsystem. The lower section allows installation of a SCSI backplane board and a set of eight hot-swappable SCSI drive trays.
2.2 Opening the Housing Panels The system housing has one front door and two side panels. Always observe the following ESD (electrostatic discharge) precautions before installing any system component: 1. Do not remove any system component from its packaging unless you are ready to install it. 2. Wear a wrist grounding strap before handling electronic components. Wrist grounding straps are available at most electronic component stores.
Right Panel Left Panel 2.2.2 Opening the Front Panel Door A security lock secures the front door to protect against unauthorized access. To open the front door: 1. Insert the key to the lock and turn it clockwise until it points to the unlocked icon.
2. Pull open the front door. Removing the Front Panel Door The doors are attached to the main housing by screwless hinges. Follow these steps to remove the door: 1. Unlock the door with the key (when necessary). 2. Open it to more than a 45° angle. 3. Lift it up a little, then move it away from the housing.
2.3 Installing and Removing Storage Devices The housing supports one 3.5-inch and four 5.25-inch internal storage devices. The empty drive bays on the upper front panel allows you to install additional drives such as a CD-ROM drive, digital audio tape (DAT) drive or another hard disk drive. Your basic system comes with a CD-ROM drive and a 3.5-inch diskette drive already installed. 2.3.1 Installing and Removing a 3.5-inch Storage Device The housing comes with a drive guide for installing 3.
3. Secure the drive with four screws. 4. Insert the drive into the bay.
5. Secure the drive with a screw. side of the housing. The screw hole is located on the 6. Connect the power cable and signal cable to the external device. 7. Close the left panel. To remove a 3.5-inch storage device: 1. Open the front panel door and remove the left panel. See section 2.2 for more information on opening the housing panels. 2. Disconnect the power and signal cables. 3. Detached the external device by removing the screw located on the side and then gently pulling out the device. 4.
2.3.2 Installing and Removing a 5.25-inch Storage Device The housing comes with a drive guide for installing 5.25-inch internal storage devices. To install a 5.25-inch storage device: 1. Open the front panel door and remove the left panel. See section 2.2 for more information on opening the housing panels. 2. Remove two screws to detach the metal cover.
3. Attach the drive guides on the sides of the external device as shown below. 4. Insert the drive into the bay.
5. Secure the drive with two screws as shown below. 6. Connect the power cable and signal cables to the external device. 7. Close the left panel. To remove a 5.25-inch storage device: 1. Open the front panel door and remove the left panel. See section 2.2 for more information on opening the housing panels. 2. Disconnect the power and signal cables. 3. Detached the external device by removing the screws and gently pulling out the device. 4. Remove four screws to detach the drive from the drive guide.
2.4 Installing a Hot-swappable SCSI Drive Remove all jumper connectors on the SCSI drive before installing it into the system. Also, for Single-Ended (SE) SCSI drives, remove the terminator jumper before connecting the SCSI drive to the system. For the location of the jumper connectors and the terminator jumper, please refer to your hard drive’s instructions or manual. The system supports up to eight hot-swappable drive trays. Follow these steps to install a hot-swap SCSI drive: 1.
3. Secure the hard disk drive with four screws. 4. Install the tray into the drive bay, pushing it gently until it reaches the connector on the backplane board. 5. Push the lever back until it clicks into place.
2.5 Installing and Removing a Hot-swappable Redundant Power Supply Module The power subsystem consists of a power backplane and hotswappable power supply modules. These components are held in place by a metal rack enclosure. The backplane and the rack allow installation of up to three 430-watt power supply modules in a hot-swappable redundant configuration. A redundant power configuration enables a fully-configured system to continue running even if one power supply fails.
To Install a power supply module: 1. Insert the power supply into the housing. Make sure that the power supply is properly inserted.
2. Secure the power supply with the screw knobs on both sides. 3. Connect a power cable to the power. Plug it into an electrical socket. You will see a green light when the power supply is functioning properly.
The power supply supplied with the system accepts input voltage of 100V~240V, 50~60Hz. To remove a power supply module: 1. Detach the power cable from the electrical outlet and also from the power supply. The power indicator light turns off. 2. Unscrew the screw knobs and carefully pull out the power supply until it detaches from the housing. Make sure the power supply subsystem is supplying a minimum of 860W (2 power supply modules) to the system.
2.6 Installing and Removing a Hot-swappable Redundant Housing Fan Four housing fans are distributed inside the housing to cool down the system. They are hot-swappable and redundant. You can simply take one out and put a new one in if a fan fails to operate. You don’t even have to shut down the system. To change a rear hot-swap housing fan: 1. Turn the screw knob counterclockwise to open the housing fan cage.
2. Push down the clip and pull out the housing fan. Clip 3. Slide in a new housing fan. The power indicator lights up. 4. Close the housing fan cage and turn the screw knob clockwise to lock it.
To change a front hot-swap housing fan: 1. Remove the left panel. See section 2.2 for more information on opening the housing panels. 2. Push down the clip and pull out the housing fan. Clip 3. Insert a new one. 4. Close the left panel.
2.7 Installing an Expansion Board Follow these steps to install a PCI expansion board: 1. Remove the left panel of the housing. See section 2.2 for more information on opening the housing panels. 2. Remove the bracket cover opposite an empty PCI slot. Save the screw for later use. 2. Align the board with the slot. 3. Insert the board into the slot until it completely fits in. 4. Secure the board with a screw.
5. Follow the same steps when installing an ISA board. Just make sure that you remove the bracket cover opposite an ISA slot.
2.8 Removing and Installing the Thermal Air Guide On the left side of the housing, a metal thermal air guide directs the hot air from the inside to the fan exhausts on the rear of the housing. The air guide helps in maintaining good air circulation within the housing. To avoid electric shock and damage to the system, DO NOT perform the following procedure while the system is ON. 2.8.1 Removing the Thermal Air Guide Follow these steps to remove the thermal air guide: 1.
2.8.2 Reinstalling the Thermal Air Guide Follow these steps to replace the thermal air guide back into the housing: 1. Position the air guide in its place as shown below. 2. Make sure that the air guide fits properly in place.
3. Secure the air guide with two screws. 4. Reattached the left panel door.
2.9 Cable Connections The power backplane is complete with connectors to accommodate the power cables for all the system components. Each cable is labeled with a cable number, and each cable’s point (head and tail) is also numbered, because each cable can only fit one way and is not interchangeable. For a list of all the cables and their respective connectors, please refer to the power cable list in this section.
All power cables come with yellow stickers telling you which connectors to attach to the system board and to the power backplane. Make sure to connect the cables correctly; otherwise, the system may not power up. Power Cable List CN# - System board connectors C# - Cable number P# - Cable point (head and tail) 1.
5. Floppy Disk Drive, IDE Devices, and SCSI Device Connectors Cable # System Board Devices C11 C12 C13 CN39 CN42 CN41 Floppy Disk Drive IDE Devices 50-pin SCSI Devices 6.
Chapter 3 System Boards The system boards consist of the main board, the memory board, the SCSI backplane board, and the LCD display module. This chapter discusses the system board configurations in detail. 3.
• • • • • • 3-2 One PCI enhanced IDE interfaces that support up to two IDE devices One ISA and seven PCI slots (one PCI-/ISA-shared) One dual channel PCI Ultra/Wide and LVD (Ultra2) SCSI controller I2O ready One 10/100 Ethernet LAN chip on board with Wake-up on LAN (WOL) function External ports • PS/2 keyboard and mouse ports • Two buffered high-speed serial ports • One SPP/ECP/EPP high-speed parallel port • Two USB ports • VGA port • Front panel LCD/LED interface AcerAltos 21000 System Guide
3.1.1 Layout 32 31 30 29 28 33 27 34 23 22 25 1 21 24 2 26 3 4 19 8 5 18 6 7 9 17 16 10 11 12 1. PS/2 Mouse port 2. PS/2 Keyboard port 3. Video port 4. Parallel port 5. USB ports 6. LAN port 7. COM2 port 8. LAN controller chipset 9. COM1 port 10. VGA controller chipset 11. PCI slots 1 to 7* 12. BIOS chipset 13. ISA slot 14. IRQ Mapper chipset 15. PCI Expander Bridge (PXB) chipset 16. Battery 17. AIC7896 SCSI controller 18. Wide SCSI interface channel B * 13 19. 20. 21. 22. 23. 24. 25.
3.1.2 Jumpers and Connectors The figure below shows the jumper and connector locations on the system board. The blackened pin of a jumper or connector represents pin 1.
Jumper Settings Jumper Setting Function BIOS Logo JP2 1-2* 2-3 JP5 1-2 2-3* JP19 5-6 & 2-3* 4-5 & 1-2 JP20 1-2* 2-3 Acer OEM Password Security Check password Bypass password Housing Door Open Alarm Use LM80 Only Reserved VGA Auto VGA selection Disable on-board VGA Connector List Connector * Function CN1 HDD LED connector CN3 Reserved CN4 Voltage Regulator Module (VRM) 1 connector CN5 Fan connector 4 CN7 Fan connector (reserved) CN8 Power cable connector CN10 Slot 2 CPU 1 therm
Connector Function CN16 LCD (front panel) connector CN17 USB connector CN18 Voltage Regulator Module (VRM) 3 connector CN19 Slot 2 CPU 3 thermal connector CN20 Voltage Regulator Module (VRM) 4 connector CN21 Parallel port (top), VGA port (bottom) CN22 Power cable connector CN23 Voltage Regulator Module (VRM) 5 connector CN24 LAN (RJ-45) port CN25 Reserved CN26 Slot 2 socket 4 thermal connector CN27 Fan connector for Slot 2 socket 3 CN28 Power status/control connector CN29 Voltag
Connector 3.1.
• 100 MHz System Bus and 60ns buffered EDO memory support • New System management features via System Management bus (Smbus) The system board comes with four Slot 2 CPU sockets and their respective retention mechanism to secure the CPU. Installing an Intel Pentium II Xeon processor Follow these steps to install a Pentium II Xeon processor: 1. Attach the fansink module to the Pentium II Xeon processor and secure it with four screws. 2. Remove the left panel of the housing. See section 2.
4. Insert the Pentium II Xeon processor into an empty Slot 2 socket. OO 5. Carefully press down the Pentium II Xeon processor until it is properly inserted. 6. Use the retention mechanism cover to secure the processor as shown below. The retention mechanism cover only fits one way. Both shafts of the retention mechanism and the retention mechanism cover have a O and a OO sign.
7. Connect the heatsink cables to the main board. Refer to section 3.1.2 for the location of the thermal and fan connectors. Refer to the VRM LED guide (section 3.1.5) for installing VRMs. A VRM LED with green light indicates that a VRM has to be installed in its socket. 3.1.4 Installing and Removing the Termination Board When you are not using all the Slot 2 sockets, you must install a termination board into each empty slot.
The retention mechanism cover only fits one way. Both shafts of the retention mechanism and the retention mechanism cover have a O and a OO sign. Match the O on the cover with the O on the retention mechanism first, then hooked them together and then insert the OO side to the retention mechanism and make sure they are clipped. Removing an Intel Pentium II Xeon processor Follow these steps to remove a Pentium II Xeon processor: 1.
2. Flip up both of the plastic ears of the Pentium II Xeon processor. This procedure detaches the processor from the socket. 3. Carefully lift up the Pentium II Xeon processor and remove it. 3.1.5 Installing and Removing a VRM (Voltage Regulator Module) Each Pentium II Xeon processor requires two VRMs (Voltage Regulator Modules), one for the processor and another one for the L2 cache. However, two L2 caches share one VRM.
VRM LED There is one LED indicator for each VRM module. Before system power-on, an LED would light up (green) if a VRM is required for the processor or the L2 cache. If you see a red light after power-on, then it means that the VRM is bad and that it needs to be replaced. To install a VRM: 1. Find an empty VRM socket and flip the lever back. 2. Carefully insert a VRM into the socket. automatically lock the VRM in place. This process will To remove a VRM: 1. Push down both the locking mechanisms. 2.
3.2 Memory Board The memory board comes already installed with the basic system. A total of 16 168-pin DIMM sockets reside on the board. The sockets accept 64-MB, 128-MB, and 256-MB DIMMs for a maximum of 4 GB memory configuration. The Memory Control Interface consists of one RAS/CAS Generator (RCG) and two Data Path Multiplexer (MUX) chipsets which belong to the Intel 450NX chipset.
Bank 0 Bank 1 Bank 2-3 Bank 4-7 Bank 8-11 Bank 12-15 64M*1 64M*1 64M*2 64M*1 64M*1 64M*2 64M*4 64M*1 64M*1 64M*2 64M*4 64M*4 64M*1 64M*1 64M*2 64M*4 64M*4 64M*1 64M*1 64M*2 64M*4 128M*4 64M*1 64M*1 64M*2 64M*4 128M*4 128M*4 Total Memory 256M 512M 768M 64M*4 1024M 1024M 1536M 128M*1 128M*1 128M*2 512M 128M*1 128M*1 128M*2 128M*4 1024M 128M*1 128M*1 128M*2 128M*4 64M*4 1280M 128M*1 128M*1 128M*2 128M*4 64M*4 64M*4 1536M 128M*1 128M*1 128M*2 128M*4 128M*4 1536M 12
Follow these steps to install the memory board: 1. Align the memory board with the memory board slot on the system board. Install the memory board with the component side up. 2. Insert the board into the slot until it fits into place. 3. Insert one end of the metal bracket into the hole located at the back of the housing. 4. Align the clamp rail with the board edge. 5. Secure the metal bracket with a screw as shown below.
3.2.4 Installing and Removing a DIMM Installing a DIMM To install a DIMM, align it with the socket and press it down until the holding clips secure the DIMM in place. The DIMM socket is slotted to ensure proper installation. If you slip in a DIMM but does not completely fit, you may have inserted it the wrong way. Reverse the orientation of the DIMM. Removing a DIMM To remove a DIMM, press the holding clips on both sides of the socket outward to release the DIMM.
3.3 SCSI Backplane Board The SCSI backplane board provides a convenient interface between the SCSI drives and the system board. It includes eight SCSI drive slots to accommodate the drive trays and two SCSI channels to connect to the system board or SCSI controller board. 3.3.1 Features The backplane board has the following major features: • • • • • 3-18 “Hot-swap” feature that allows replacement of a defective hard drive even while the system is in full operation.
3.3.
3.3.3 Hard Disk ID Switch Settings The backplane board comes with eight ID switches that allow you to define up to 16 hard disk IDs. The illustration below shows corresponding hard disk IDs.
3.3.4 Dual Channel Configuration In a dual-channel configuration, channel A supports the devices in slots 1 to 4, and channel B supports the devices in slots 5 to 8.
3.4 LCD Display Module The system includes a front panel module that serves as an interface to the internal system components and relays external messages through the LCD display screen. Refer to section 2.1.3 for more information. The figure below shows the LCD display module connections with the system board.
Chapter 4 BIOS Utility The BIOS Utility allows you to view your system’s configuration settings. Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. If you repeatedly receive Run Setup messages, the battery may be bad.
4.1 Entering Setup To enter Setup, press the key combination + + . You must press + + while the system is booting. This key combination does not work during any other time.
4.2 System Information The following screen appears if you select System Information from the main menu: System Information Page 1/2 Processor.......................Pentium II Xeon™ Processor Speed.................xxx MHz Bus Frequency...................xxx MHz L1 Cache........................xx KB, Enabled L2 Cache........................xxx KB, Enabled Floppy Drive A..................x.xx MB, x.x-inch Floppy Drive B..................None IDE Primary Channel Master ......
The following screen shows page 2 of the System Information menu. System Information Serial Port 1 ..................... Serial Port 2 ..................... Parallel Port .................... Pointing Device ................... Memory Parity Mode ................ Onboard USB ....................... PgDn/PgUp = Move Screen, Esc = Page 2/2 3F8h, IRQ 4 2F8h, IRQ 3 378h, IRQ 7 Installed Disabled Disabled Back to Main Menu The following sections explain the parameters.
4.2.3 Bus Frequency The Bus Frequency parameter specifies the system external clock. The bus frequency can be either 66 or 100 MHz. 4.2.4 L1 Cache This parameter specifies the first-level or the internal memory size (i.e., the memory integrated into the CPU), and whether it is enabled or disabled. 4.2.5 L2 Cache This parameter specifies the second-level cache memory size currently supported by the system, and whether it is enabled or disabled. 4.2.
4.2.10 Total Memory This parameter specifies the total system memory. The memory size is automatically detected by BIOS during the POST. If you install additional memory, the system automatically adjusts this parameter to display the new memory size. 1st Bank/2nd Bank/3rd Bank/4th Bank These parameters indicate the type of memory installed in the system. 4.2.11 Serial Port 1 This parameter indicates the serial port 1 address and IRQ setting. 4.2.
4.2.16 Onboard USB This parameter specifies whether the onboard USB controller is enabled or not.
4.3 Product Information The Product Information contains general data about the system. It includes the product name, serial number, BIOS version, etc. This information is necessary for troubleshooting and may be required when asking for technical support. The following screen shows the Product Information items: Product Information Page 1/1 Product Name........................... xxxxxxxxx System S/N............................. xxxxxxxxx Main Board ID..........................
4.3.3 Main Board ID This parameter specifies the system board’s identification number. 4.3.4 Main Board S/N This parameter specifies the system board’s serial number. 4.3.5 System BIOS Version This parameter specifies the version of the BIOS utility. 4.3.6 System BIOS ID This parameter specifies the identification number of the BIOS utility. 4.3.7 BIOS Release Date This parameter specifies the official date the BIOS version was released.
4.4 Disk Drives The Disk Drives menu lets you configure the system hard disk and disk drive settings. If your hard disk supports the enhanced IDE features, you may set the functions using this menu. The following screen shows the Disk Drives parameters and their default settings: Disk Drives Page 1/1 Floppy Drive A ........... [xx-MB, xx-inch] Floppy Drive B ...........
From the Disk Drives screen, select the IDE Primary Channel Master or IDE Primary Channel Slave items to display their respective menus. Selecting the IDE Primary Channel Master item displays the following menu: IDE Primary Channel Master Page 1/1 Type .................................. [Auto] Cylinder........................... [ ] Head............................... [ ] Sector............................. [ ] Size............................... [ ] MB Hard Disk Block Mode .................
4.4.1 Floppy Drives To configure the first floppy drive (drive A), highlight the Floppy Drive A parameter. Press or to view the options, then select the appropriate value. Possible settings for the Floppy Drive parameters: • • • • • • [ [360 [1.2 [720 [1.44 [2.88 None ] KB, 5.25-inch] MB, 5.25-inch] KB, 3.5-inch] MB, 3.5-inch] MB, 3.5-inch] Follow the same procedure to configure floppy drive B. Choose None if you do not have a second floppy drive. 4.4.
You may do any of the following: • Select the type that corresponds to your IDE hard disk drive. • If you do not know the exact type of your IDE device, select the Auto option to let the BIOS utility automatically detect the installed IDE drive type. • You may save the values under the option User. The next time you boot the system, the BIOS utility does not have to auto-configure your IDE drive as it detects the saved disk information during POST.
Hard Disk Block Mode This function enhances disk performance depending on the hard disk in use. If you set this parameter to Auto, the BIOS utility automatically detects if the installed hard disk drive supports the Block Mode function. If supported, it allows data transfer in block (multiple sectors) at a rate of 256 bytes per cycle. To disregard the feature, change the setting to Disabled .
Hard Disk 32-bit Access Enabling this parameter improves system performance by allowing the use of the 32-bit hard disk access. This enhanced IDE feature works only under DOS, Windows 3.x, Windows 95, and Novell NetWare. If your software or hard disk does not support this function, set this parameter to Disabled . CD-ROM Drive DMA Mode This parameter allows you to enable or disable the CD-ROM drive DMA mode. Set this parameter to Enabled to enable the DMA mode for the CD-ROM drive.
4.5 Power Management The Power Management menu lets you configure the system power management features. The following screen shows the Power Management parameters with their default settings: Power Management Power Management Mode ................. IDE Hard Disk Standby Timer ........ System Sleep Timer ................. Stop CPU Clock in Sleep State ... Page 1/1 [Disabled] [---] [---] [---] ACPI BIOS ............................. [Disabled] ↑↓ = Move Highlight Bar, 4.5.
System Sleep Timer This parameter sets the system to the lowest power-saving mode. It automatically enters into the sleep or the suspend mode after a specified period of inactivity. Any keyboard or mouse action, or any LAN activity detected resumes system operation. Stop CPU Clock in Sleep State If you want to stop the CPU clock when the system enters the sleep or suspend mode, set this parameter to Yes. If not, then select No. 4.5.
4.6 Startup Configuration The Startup Configuration allows you to specify your preferred setting for bootup. The following screen appears if you select the Startup Configuration option from the main menu: Startup Configuration Fast POST Mode ........................ Silent Boot ........................... Num Lock After Boot ................... Memory Test ........................... Page 1/1 [Auto ] [Enabled ] [Enabled ] [Disabled] Initialize SCSI Before IDE ............
4.6.2 Silent Boot This parameter enables or disables the Silent Boot function. When set to Enabled, BIOS is in graphical mode and displays only an identification logo during POST and while booting. After which the screen displays the operating system prompt (such as DOS) or logo (such as Windows 95). If any error occurs while booting, the system automatically switches to the text mode.
4.6.6 System Boot Drive This parameter allows you to specify the system search sequence. The selections are: • Drive A then C: The system checks drive A first. If there is a diskette in the drive, the system boots from drive A. Otherwise, it boots from drive C. • Drive C then A: The system checks drive C first. If there is a hard disk (drive C) installed, the system boots from drive C. Otherwise, it boots from drive A. • • C: The system always boots from drive C.
In cases when this parameter is enabled before installing Windows NT in a single-processor system, you may upgrade to a multiprocessor system without reinstalling Windows NT. 4.6.9 MP Table Compliant This parameter shows the multiprocessor specification compliance version. The default setting is V1.4. If you install an older operating system, particularly SCO UNIX v3.2.x.x or earlier, set this parameter to V1.1. 4.6.10 CPU Clock Ratio Sets this parameter for the Core/BUS ratio of your system.
4.7 Advanced Configuration The Advanced Configuration option allows you to configure the advanced system memory functions. Do not change any settings in the Advanced Configuration if you are not a qualified technician to avoid damaging the system. The following screen shows the Advanced Configuration parameters.
4.7.1 Onboard Devices Configuration The Onboard Devices Configuration allows you to configure the onboard communication ports and the onboard devices. Selecting this option from the Advanced Configuration menu displays the following screen: Onboard Devices Configuration Serial Port 1 .......................[Disabled] Base Address .....................[3F8h] IRQ ..............................[4] Serial Port 2 .......................[Enabled ] Base Address .....................[2F8h] IRQ ..................
Onboard Devices Configuration Page 2/2 Onboard Floppy Disk Controller ......[Enabled] Onboard IDE Primary Channel .........[Enabled] Onboard Onboard Onboard Boot PS/2 Mouse (IRQ 12) .........[Enabled] USB .........................[Disabled] SCSI ........................[Disabled] from Onboard SCSI Device ....[--------] Onboard Ethernet Chip ...............[Enabled] SMBUS Interrupt(IRQ9) ...............
Serial Port 2 This parameter allows you to enable or disable the serial port 2. The Base Address and IRQ items are configurable only if this parameter is enabled. Base Address This function lets you set a logical base address for serial port 2. The options are: • • • • 3F8h 2F8h 3E8h 2E8h IRQ This function lets you assign an interrupt for serial port 2. The options are IRQ 3 and 4. If you assign 3F8h to serial port 1, you may only assign 2F8h or 2E8h to serial port 2.
Parallel Port This parameter allows you to enable or disable the parallel port. Base Address This function lets you set a logical base address for the parallel port. The options are: • • • 3BCh 378h 278h IRQ This function lets you assign an interrupt for the parallel port. The options are IRQ 5 and 7. The Base Address and IRQ parameters are configurable only if Parallel Port is enabled.
Operation Mode This item allows you to set the operation mode of the parallel port. The table below lists the different operation modes.
Onboard PS/2 Mouse (IRQ 12) This parameter enables or disables the onboard PS/2 mouse. When enabled, it allows you to use the onboard PS/2 mouse assigned with IRQ12. When disabled, it deactivates the mouse and makes IRQ12 available for use by other devices. Onboard USB This parameter lets you enable or disable the USB controller on board. When enabled, it activates the USB function of the system. When disabled, it deactivates the function.
SMBUS Interrupt (IRQ9) The System Management Bus (SMBus) is used for controlling and getting information from devices on a motherboard. It was designed for hybrid devices based on analog semiconductor technologies and with limited digital capabilities. Enabling this feature will reserve IRQ9 for SMBUS use. 4.7.2 PnP/PCI System Configuration The PnP/PCI System Configuration allows you to specify the settings for your PCI devices.
PnP/PCI System Configuration Page 2/2 PCI IRQ Sharing ............... [No] VGA Palette Snoop .............. [Disabled] Reset Resource Assignments ..... [No] ↑↓ = Move Highlight Bar, → ← = Change Setting, F1 = Help PCI IRQ Setting This parameter allows for Auto or Manual configuration of PCI devices. If you use plug-and-play (PnP) devices, set this parameter to Auto. The system then automatically assigns IRQs to PnP devices.
Press options. or to move between fields. Press or to select Onboard LAN This item allows you to manually assign the interrupt for the onboard LAN when the PCI IRQ Setting parameter is set to Manual. This parameter is grayed and not user-configurable when the PCI IRQ Setting is set to Auto. Onboard SCSI This item allows you to manually assign the interrupt for the onboard SCSI when the PCI IRQ Setting parameter is set to Manual.
The VGA palette snoop function allows the control palette register (CPR) to manage and update the VGA RAM DAC (Digital Analog Converter, a color data storage) of each VGA card installed in the system. The snooping process lets the CPR send a signal to all the VGA cards so that they can update their individual RAM DACs. The signal goes through the cards continuously until all RAM DAC data has been updated. This allows display of multiple images on the screen.
CPU Cache This parameter enables or disables the first-level or internal memory. The default setting is Enabled. System BIOS Cacheable Set this parameter to Enabled if you want the system BIOS to run directly from the cache memory, thus allowing your system to function faster. Set this to Disabled to run the system BIOS from RAM. The default is Enabled.
Non-PnP ISA Device Configuration Page 1/4 System Resources Used by Non-PnP ISA Cards IRQ IRQ IRQ IRQ IRQ IRQ IRQ IRQ IRQ 00 01 02 03 04 05 06 07 ----------------- [---] [---] [---] [No ] [No ] [No ] [---] [No ] ↑↓ = Move Highlight Bar, PgUp/PgDn = Move Screen IRQ IRQ IRQ IRQ IRQ IRQ IRQ IRQ 08 09 10 11 12 13 14 15 ----------------- [---] [No ] [No ] [No ] [---] [---] [---] [---] → ← = Change Setting, F1 = Help The items marked No are currently not in use, while those marked Yes are in use by PnP
Non-PnP ISA Device Configuration I/O Region 100h-10Fh 110h-11Fh 120h-12Fh 130h-13Fh 140h-14Fh 150h-15Fh 160h-16Fh 170h-17Fh 180h-18Fh 190h-19Fh 1A0h-1AFh 1B0h-1BFh 1C0h-1CFh 1D0h-1DFh ------------------------------------------- [No ] [No ] [No ] [No ] [No ] [No ] [No ] [---] [No ] [No ] [No ] [No ] [No ] [No ] ↑↓ = Move Highlight Bar, PgUp/PgDn = Move Screen 1E0h-1EFh 1F0h-1EFh 200h-20Fh 210h-21Fh 220h-22Fh 230h-23Fh 240h-24Fh 250h-25Fh 260h-26Fh 270h-27Fh 280h-28Fh 290h-29Fh 2A0h-2AFh 2B0h-2BFh ------
IRQ/DMA These items allow you to assign specific IRQ and DMA channels to non-PnP ISA devices. The system will not use such IRQ and DMA channels when it automaticallu assigns channels to PnP devices. Expansion ROM Region These items specify the memory regions available for add-on card use. It allows you to manually assign specific regions to non-PnP devices so that the system will not use those regions anymore when it automatically configures PnP devices.
System Event Configuration Page 1/2 System Event Logging Event Log BIOS Version ............ x.x xxxxxx Total Event Log Number ............ x Remain of Event Log Area .......... xx% Event Logging .....................[Enabled] Clear Event Log ...................[Disabled] View Event Logs Event Control Temperature/Voltage/Fan ...........[Enabled] ECC ...............................[Enabled] PCI ...............................[Enabled] I/O Check .........................
Event Logging This parameter allows you to enable or disable the event logging function of your system. The default is Enabled. Clear Event Log Clears the event log whenever the event log area is full. The default is Disabled. View Event Logs Opens the system event log file for viewing.
ECC ECC or Error-Correcting Code tests the accuracy of data as it passes in and out of memory. This parameter enables or disables the monitoring of this function. The default is Enabled. PCI PCI or Peripheral Component Interconnect is a 32-bit bus that supports a 64-bit extension for new processors, such as the Pentium. It can run at clock speeds of 33 or 66 MHz. This parameter monitors the activity of this bus when set to enabled. The default is Enabled.
Critical Event Process Stop POST After CPU or Memory Reduction BIOS checks the bad CPUs and memory modules during POST. When this parameter is Enabled, BIOS will stop POST operation whenever it finds a bad CPU or memory. Otherwise, if Disabled the system will continue running. Halt System If No CPU or Memory Available When Enabled, the system will stop working when no CPU or memory is installed. Otherwise, if Disabled the system will continue running.
System Voltage When the system’s voltage reading exceeds the safety operating range, it will be logged into the event log file. LCD Temperature When the LCD’s temperature reaches this threshold level a warning will be logged into the event log file. A typical warning degree threshold setting is 55°C.
4.8 System Security Setup The Setup program has a number of security features to prevent unauthorized access to the system and its data. The following screen appears when you select System Security from the main menu: System Security Disk Drive Control Floppy Drive........... [ Hard Disk Drive........ [ Normal Normal Setup Password ............ [ Power On Password ......... [ Operation Mode ......... [ None ] None ] Normal ] ↑↓ = Move Highlight Bar, 4.8.
Setting Description Floppy Drive Normal Floppy drive functions normally Write Protect All Sectors Disables the write function on all sectors Write Protect Boot Sector Disables the write function only on the boot sector Disabled Disables all floppy drive functions Hard Disk Drive Normal Hard disk drive functions normally Write Protect All Sectors Disables the write function on all sectors Write Protect Boot Sector Disables the write function only on the boot sector Disabled Disables all hard
3. Highlight the Setup Password parameter and press the key. The password prompt appears: or 4. Type a password. The password may consist of up to seven characters. Be very careful when typing your password because the characters do not appear on the screen. 5. Press . A prompt asks you to retype the password to verify your first entry. 6. Retype the password then press . After setting the password, the system automatically sets the Setup Password parameter to Present. 7.
Changing or Removing the Setup Password Should you want to change your setup password, do the following: 1. Enter the BIOS utility and select System Security. 2. Highlight the Setup Password parameter. 3. Press or password. to display the password prompt and key-in a new or Press or password. and select None to remove the existing 4. Press to exit the System Security screen and return to the main menu. 5. Press to exit the BIOS utility.
You can either change the existing Setup password or remove it by selecting None. Refer to the previous section for the procedure.
4.8.3 Power-on Password The Power-on Password secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. To set this password, enter the BIOS utility, select System Security, then highlight the Power-on Password parameter. Follow the same procedure as in setting the Setup password. Make sure to set JP5 to pins 1-2 to enable the Power-on Password. Operation Mode This function lets you enable or disable the password prompt display.
4.9 Date and Time The real-time clock keeps the system date and time. After setting the date and time, you do not need to enter them every time you turn on the system. As long as the internal battery remains good (approximately seven years) and connected, the clock continues to keep the date and time accurately even when the power is off. The following screen appears if you select Date and Time from the main menu: Date and Time Page 1/1 Date .............................. [www mmm dd, yyyy] Time .......
4.9.1 Date Highlight the items in the Date parameter and press the date following the weekday-month-day-year format. or to set Valid values for weekday, month, day, and year are: • • • • Weekday Sun, Mon, Tue, Wed, Thu, Fri, Sat Month Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec 1 to 31 1980 to 2079 Day Year 4.9.2 Time Highlight the items in the Time parameter and press the time following the hour-minute-second format.
4.10 Remote Diagnostic Configuration The Remote Diagnostic Configuration parameter allows you to configure your RDM settings. Refer to the RDM User’s Guide for more information on RDM.
4.11 Load Setup Default Settings Use this option to load the default settings for the optimized system configuration. When you load the default settings, some of the parameters are grayed-out with their fixed settings. These grayed parameters are not user-configurable. The following dialog box appears when you select Load Setup Default Settings from the main menu. Do you want to load default settings? [Yes] [No] Select Yes to load the default settings.
4.12 Abort Settings Change Use this option to disregard your changes to the BIOS and reload your previous settings. The following dialog box appears when you select Abort Settings Change from the main menu. Do you want to abort settings change? [Yes] [No] Select Yes to disregard your changes and reload your previous settings. After reload, the main menu appears on screen. Select No to ignore the message and return to the BIOS utility.
Chapter 5 5.1 Diagnostics and Utilities Advanced Server Manager ASM Pro is a server management tool based on the Simple Network Management Protocol (SNMP). It remotely monitor, record, highlight, and recover system events through the LAN at runtime stage. • Monitor system status (H/W and OS) after OS is up. • Recover critical event by “smart reboot” (works with RDM). • Record all events into file (NVRAM - H/W specific events). • Integrate with 3 party management software.
ASM Pro consists of two major parts: • • ASM-Station - a Windows-based monitoring station that communicates with the ASM-Agents. ASM-Agent(s) - the individual servers managed by the ASM-Station. Refer to the ASM Pro user’s manual for more information.
5.2 Remote Diagnostic Manager Remote Diagnostic Manager (RDM) is a management tool that utilizes modems and telephone lines to control a host of servers from a remote station. It monitors and analyzes the server condition, updates the BIOS settings if necessary, or reboots the server in the event of failure and quickly return it to normal operation.
Appendix A LCD Module Event Log List Event Types Supported Acer BIOS will support the following types for RAS models: Event Type Description 01h Single-bit ECC memory error 02h Multi-bit ECC memory error 07h POST memory resize, last byte is memory bank number 08h POST error.
A-4 AcerAltos 21000 System Guide
RDM Events Event Description Failure time Once heartbeat protocol stop for 30 seconds, RDM presumes system dead and records the current time sent by FSC/ASM. Power off RDM powers off the system when the CPU temperature exceeds the fatal degree. Power on RDM powers on the system automatically when the CPU temperature declines to the warning degree - 10. Reboot In Reboot mode, RDM will reboot the system if the temperature is at a safe degree.
POST Error Events POST Error Message ID (Dec) PS/2 Keyboard Interface Error POST Results Bitmap(Dec) 20 10 PS/2 Keyboard Error or Not Connected 21 9 PS/2 Keyboard Locked 22 8 PS/2 Point Device Error 30 31 PS/2 Point Device Interface Error 31 31 Floppy Disk Controller Error 40 16 Floppy Drive A Error 41 14 Floppy Drive B Error 43 15 50 58 2 st IDE 1 Channel Master Drive Error st IDE 1 Channel Slave Drive Error 51 58 nd Channel Master Drive Error 52 59 nd Channel Slave
POST Error Message ID (Dec) POST Results Bitmap(Dec) Conflict(s) Onboard ECP Parallel Port DMA Conflict(s) 186 60 Onboard Floppy Drive DMA Conflict(s) 187 57 Onboard Floppy Drive I/O Address Conflict(s) 188 57 Onboard IDE Secondary Channel I/O Address Conflict(s) 189 59 Onboard Serial Port 1 I/O Address Conflict(s) 190 61 Onboard Serial Port 2 I/O Address Conflict(s) 191 62 Onboard Parallel I/O Address Conflict(s) 192 60 Onboard Serial 1 Conflict(s) 193 61 Onboard Serial 2 Conflic
Event Type A-4 Description 0Bh CPU failure, including cache error 10h System limit exceeded 14h System re-configuration (ESCD data changed) 16h Log area Reset/Cleared 81h Setup password fail 82h Power on password fail 83h RDM events 84h Unknown H/W event detected 85h CPU disabled by BIOS 86h I/O Check Error 87h Wake up on LAN 88h AC power recovery AcerAltos 21000 System Guide
