Aspire 6920 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on Aspire6920 service guide.
Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many feature: Operating system: Windows Vista™ NOTE: Windowsl® VistaTM Capable PCs come with Windows® XP installed, and can be upgraded to Windows® VistaTM. For more information on Windows® VistaTM and how to upgrade, go to: Microsoft.com/windowsvista.
Storage subsystem • 2.5" hard disk drive • Optical drive options: • Blu-ray Disc™ (BD) drive (for selected models) • DVD-Super Multi double-layer drive • 6-in-1 card reader Input devices • 88-/89-key keyboard • Touchpad pointing device • Acer CineDash media console capacitive human interface device, including: capacitive human interface device.
Environment • Temperature: •operating: 5 ° C to 35 ° C •Non-operating: •Humidity (non-condensing): •operating: 20%~80% •Non-operating: Chapter 1 -20 ° C to 65 ° C 20%~80% 3
System Block Diagram 4 Chapter 1
Board Layout Chapter 1 5
6 Chapter 1
Your Acer Notebook tour After knowing your computer features, let us show you around your new Aspire computer.
Closed Front View 8 Chapter 1
Left View Chapter 1 9
Right View 10 Chapter 1
Chapter 1 11
Base view 12 Chapter 1
Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed up. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. Easy-Launch Buttons Located beside the keyboard are application buttons. These buttons are called easy-launch buttons. They are: WLAN, Internet, email, Bluetooth and Acer Empowering Technology.
The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager.
Move your finger across the touchpad (2) to move the cursor. Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.
Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the key before pressing the other key in the hotkey combination.
Special Key You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard.
The Euro symbol 1. Open a text editor or word processor. 2. Either directly press the < > symbol at the bottom-right of the keyboard, or hold and then press the<5> symbol at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. The US dollar sign 1. Open a text editor or word processor. 2.
Acer Empowering Technology Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook. It features the following handy utilities: • Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home Theater on your system. • Acer ePower Management optimizes battery usage via customizable power plans. • Acer eDataSecurity Management protects data with passwords and encryption (for selected models).
7 Make sure the box Use for Acer eRecovery Management is checked. 8 Click OK to set the password. Acer eAudio Management Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home Theater on your system. Select Movie or Game mode to experience the awesome realism of 5.1-channel audio output from the speakers fitted to your system via Dolby Surround sound technology. Music mode lets you enjoy your favorite tunes, in vivid detail.
To choose your playback device, click the icon on the upper right side of the Acer eAudio Management window. Acer ePower Management Acer ePower Management features a straightforward user interface for configuring your power management options. To access this utility, select Acer ePower Management from the Empowering Technology toolbar, run the program from the Acer Empowering Technology program group in Start menu, or right-click the Windows power icon in the system tray and select Acer ePower Management.
For additional options, click “Settings” to: Set alarms. Re-load factory defaults. Select what actions will be taken when the cover is closed or the power button is pressed. View information about Acer ePower Management. Acer eDataSecurity Management (for selected models) Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons.
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Acer eRecovery Management Acer eRecovery Management is a versatile backup utility. It allows you to create full or incremental backups, burn the factory default image to optical disc, and restore from previously created backups or reinstall applications and drivers. By default, user-created backups are stored to the D:\ drive.
Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications, set BIOS passwords and modify boot options.
• Provides a simple graphical user interface for navigation. • Prints and saves hardware specifications. • Lets you set an asset tag for your system.
The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings include display brightness, volume, power plan, wireless networking on/off, external display settings, synchronization status and presentation settings.
Using the System Utilities NOTE: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the display box and then click the check box Extend my windows desktop onto this monitor.
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the Launch Manager by clicking on Start > All Programs > Launch Manager to start the application.
Hardware Specifications and Configurations Processor Item Specification CPU type Intel CPU Penryn Core logic Intel 965PM/965GM + ICH8M CPU package uFCPGA, Socket P CPU core voltage 0.944~1.
Chipset ATHEROS_AR8121 Supports LAN protocol 10/100/1000 Ethernet PCI-E Giga LAN connector type RJ45 LAN connector location Left side Features Integrated 10/100/1000 BASE-T transceiver NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed.
2048MB 1024MB 3072MB 2048MB 2048MB 4096MB LAN Interface Item Specification Chipset ATHEROS_AR8121 Supports LAN protocol 10/100/1000 Ethernet PCI-E Giga LAN connector type RJ45 LAN connector location Left side Features Integrated 10/100/1000 BASE-T transceiver Modem Interface Item Specification Data modem data baud rate (bps) 56K Supports modem protocol V.
Protocol 802.
Ultra DMA mode-5 100 MB/Sec. Ultra DMA mode-5 100 MB/Sec. Ultra DMA mode-5 100 MB/Sec. DC Power Requirements Voltage tolerance 5V(DC) +/- 5% DVD-SuperMulti Interface Item Vendor & model name Specification TOSHIBA 8X TS-L632D PHILIPS 8X DS-8A1P HLDS 8X GSA-T20N Performance Specification With CD Diskette Transfer rate (KB/sec) Sustained:Max 3.6Mbytes/sec Sustained:Max 10.8Mbytes/sec Buffer Memory 2MB Interface Enhanced IDE(ATAPI) compatible Applicable disc format Support disc formats 1.
Power Requirement Input Voltage 5 V +/- 5 % (Operating) Audio Interface Item Specification Audio Controller Realtek ALC889X Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 24 bit stereo full duplex Compatibility HD audio Interface; S/PDIF output for PCM or AC-3 content Sampling rate 1Hz resolution VSR (Variable Sampling Rate) Internal microphone Yes Internal speaker / Quantity Yes/2(3W speakers) Supports PnP DMA channel DMA channel 0 DMA channel 1 Supports PnP IRQ
Serial port function control Enable/Disable by BIOS Setup Express Card Interface Item Specification Express card controller Built-in ICH8M Supports card type 75mmx54mm(W)x5mm Number of slots One Access location Left Side Interface PCI Express System Board Major Chips Item Controller Core logic Intel PM965/GM965 + ICH8M VGA Acer MXM compatible LAN ATHEROS_AR8121 USB 2.0 Built in ICH8M CardReader Jmicro JMB385 MODEM Foxconn T60M951 Bluetooth Foxconn T60H928.01 Wireless 802.
Battery Item Vendor & model name Specification BATTERY PACK SANYO LI-ION 8 CELL2.4, 4800MAH BATTRY PACK SONY LI-ION 8CELL2.4, 4800MAH Battery Type Li-ion Pack capacity 4800 mAH Number of battery cell 8 Package configuration 4 cells in series, 2 series in parallel Normal voltage 14.8V Charge voltage 16.8+-0.2V LCD 16.0" inch Item Specification Vendor & model name Samsung LTN160AT01-A01 Screen Diagonal (mm) 16.0 inches Active Area (mm) 353.45(H) x 198.
Support Color 262,144 Viewing Angle (degree) Horizontal: Right/Left 65/65 Vertial: Upper/Lower 50/50 Temperature Range(C) Operating Storage (shipping) 0 to +50 / -20 to +60 LCD Inverter Item Specification Vendor & model name TDK Brightness conditions N/A Input voltage (V) 9~20V Input current (mA) 360mA (max) Output voltage (V, rms) 710V (1800V for kick off) Output current (mA, rms) 6.
Mech. Off (G3) All devices in the system are turned off completely. Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off completely. Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state. Suspend to RAM (S3) CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power mode Save to Disk (S4) 40 Also called Hibernation Mode.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Invoking BIOS Setup The setup function can only be invoked by pressing F2 when Press to enter Setup message is prompted on the bottom of screen during POST. The setup uses a menu driven interface to allow the user to configure their system. The features are divided into 6 parts as follows: Information Display the system informations. Main Allows the user to specify standard IBM PC AT system parameters. Advanced Provides advanced settings of the system.
Information NOTE: The system information is subject to different models. Parameter Description CPU Type This field shows the CPU type and speed of the system. IDE1 Model Name This field shows the model name of HDD installed on primary IDE master. IDE1 Serial Number This field displays the serial number of HDD installed on primary IDE master. IDE2I Model Name This field displays the mofel name of devices installed on secondary IDE master.
Parameter UUID Number Description This will be visible only when an internal LAN device is presenting.
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed with 24-hour format. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format MM/DD/YYYY (month/day/ year) System Memory This field reports the memory size of the system.
Advanced The Advanced screen displays advanced settings in BIOS. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option User Password is Shows the setting of the user password. Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access.
1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”. 4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility. Changing a Password 1.
If the new password and confirm new password strings do not match, the screen will display the following message.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Exit Saving Changes Description Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup Default Load default values for all SETUP item. Discard Changes Load previous values from CMOS for all SETUP items. Save Changes Save Setup Data to CMOS.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
Remove HDD password Utility This section provide you with removing HDD password method: Remove HDD Password: If you key in wrong HDD password for three time, “HDD password error code” would display on the screen. See the image below. If you need to solve HDD password locked problem, you can run unlock6.EXE 1. Key in “unlock6 error code 205” 2. Select “2” 3. Choose one HDD password Reboot system and key in “R6PI11X” or “MI8N4KK” to HDD user password.
Then the HDD password will be unlocked and will auto into Windows after reboot.
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer Aspire 6920 for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver hilips screwdriver Plastic flat head screw driver Tweezers NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 62 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
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Removing the Battery Pack 1. Release the battery. 2. Slide the battery latch then remove the battery.
Removing the HDD/Memory Module/Wireless LAN Card/TV Tuner Card/ System Fan/Thermal Modules/CPU Removing the HDD 1. Remove the six screws fastening the CTO cover 2. Detach the CTO cover from the notebook. Removing the Wireless Cover & RAM Module 3. Remove one screw to release the Wireless cover 4. Remove the Wireless cover from the notebook. 5. Pop out the memory module from the DIMM socket then remove it (If the notebook has two memory modules, then repeat this step).
8. Disconnect the main and auxiliary antennae from the wireless LAN card. 9. Then take out the wireless LAN card from the main unit. 10. Loose two screws from the TV card. 11. Remove the TV card from the machine. 12. Remove the two screws from the Wireless card. 13. Remove the Wireless card from the machine. 14. Remove HDD module as shown. 15. Unplug power cable from the machine. 16. Remove FAN cable from the machine. 17. Loose the FAN screw. 18. Take out the system fan from the main unit as shown.
Removing the Thermal Modules and the CPU 19. Remove the two screws holding the finger heatsink. 20. Detach the finger heatsink from the main board. 21. Then take out the CPU heatsink from the main board. 22. Use a flat screwdriver to release the CPU lock (Turn counter clock-wise) then remove the CPU carefully. 23. Remove the Express dummy card. 24. Remove the card reader dummy.
Removing the ODD and Dummy cards 25. Remove the screw fastening the optical disk drive module on the bottom. 26. Use a tool to push the optical disk drive module outwards and remove the ODD module Removing the Hinge cover 27. Remove two hinge cover screws. 28. Then detach the Hinge cover from both side.
Removing the BTCB screws 29. Loose 21 screws from BTCB. 30. Detach Switch cover. 31.
Disassembling the Main Unit 1. Turn over the keyboard as the image shows. 2. Disconnect the Keyboard FFC from the main board 3. Then remove the keyboard from the main unit. 4. Remove the 18 screws fastening the upper case and the lower case assembly as shown. 5. Disconnect the FFC from the main board. 6. Loose two screws from the TPCB. 7. Disconnect the LCM cable. 8. Pull out the Power cable. 9. Pull out the Wireless antenna. 10. Release four TPCB locker then remove the TCB from machine.
Disassembling the LED boards 11. Loose the LED boards four screws. 12. Remove two LED boards from the machine. 13. Loose four LCM hinge screws. 14. Then remove LCM module from the machine.
Remove I/O baord and Main Board. 15. Loose the daughter board screw then remove the daughter board from the machine. 16. Disconnect four cables on the M/B as shown. 17. Loose the M/B screw, remove RJ11 connector from the BTCB. 18. Remove M/B from the BTCB.
19. Disconnect LED/B cable and USB/B FFC. 20. Remove the USB board from BTCB.. 21. Loose two Modem card screws. 22. Disconnect Modem card cable. 23. Remove Modem card from the M/B. Disassembly LCM module 74 1. Remove six LCM bezel mylar. 2. Loose 11 LCM bezel screws. 3. Remove LCM bezel. 4. Disconnect Inverter cable and Back LED board cable. 5. Disconnect CCD cable.. 6. Loose four LCD scrws from the hinge. 7. Remove the LCD panel.
8. Remove the Inverter board. 9. Loose four LCD hinge screws, then remove two hinges from LCD panel.
Disassembling the External Modules Disassembling the HDD Module 1. Remove the four screws holding the HDD (hard disk drive) foil; two on each side. 2. Carefully take out the hard disk drive from the HDD foil. Disassembling the ODD Module 76 1. Remove the two screws holding the optical bracket. 2. Then remove the optical bracket from the optical disk drive.
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the diagnostics program. 2.
If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window.
Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: Replace the System board. If the problem is not corrected, see “Undetermined Problems” on page 96. If the voltage is not correct, go to the next step.
Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Index of Error Messages Error Code List Error Codes 006 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled. Incorrect password is specified.
Error Message List Error Messages Real time clock error FRU/Action in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.
Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 81.. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 81..
Phoenix BIOS Beep Codes Code Beeps 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control wo
Code 46h Beeps 2-1-2-3 48h POST Routine Description Check ROM copyright notice Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h 58h Set key click if enabled 2-2-3-1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display pro
Code Beeps 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h 98h Fixup Multi Processor table 1-2 Search for option ROMs. One long, two short beeps on checksum failure.
Code Beeps D2h POST Routine Description Unknown interrupt Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence LCD is too dark Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD brightness cannot be adjusted Reconnect the LCD connectors. LCD contrast cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
Power-Related Symptoms Symptom / Error Battery can’t be charged Action in Sequence See “Check the Battery Pack” on page 83. Battery pack System board PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size.
Power Management-Related Symptoms Symptom / Error Battery fuel gauge in Windows doesn’t go higher than 90%. Action in Sequence Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board System hangs intermittently. Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the installed devices.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 81.): 1.
Chapter 5 Jumper and Connector Locations Chapter 5 97
Bottom View 98 Chapter 5
Chapter 5 99
Chapter 5
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 6920. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Aspire6920 Exploded Diagram 100 Chapter 6
Chapter 6 101
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Chapter 6 103
CATEGORY PARTNAME ACER PART NO. ACCESSORY REMOTE CONTROLLER RT.22700.008 FOMOSA21 RC804V-B EU REMOTE CONTROLLER RT.22700.009 FOMOSA21 RC804V-B TC REMOTE CONTROLLER RT.22700.010 FOMOSA21 RC804V-B SC REMOTE CONTROLLER RT.22700.011 FOMOSA21 RC804V-B EN WISTRON ACER XPRESS LC.VIP00.014 CARD PHONE KIT REV 2.0 EXTERNAL ANTENNA SET 25.AAMVN.004 ADAPTER ADAPTER 65W 3PINS DELTA AP.06501.013 SADP-65KB DFA YELLOW 1.7X5.5X11 LF LEVEL4 ADAPTER 65W 3PINS LITEON AP.06503.016 PA-1650-02AC 1.7X5.
BATTERY LI-ION 6CELL BT.00603.042 SANYO AS-2007B 3S2P 4400MAH BATTERY LI-ION 6CELL SONY BT.00604.025 AS-2007B 3S2P 4400MAH BATTERY LI-ION 6CELL BT.00605.021 PANASONIC AS-2007B 3S2P 4400MAH BATTERY LI-ION 6CELL BT.00607.016 SIMPLO AS-2007B 3S2P 4400MAH BATTERY LI-ION 8CELL BT.00803.024 SANYO AS-2007B 4S2P 4800MAH BATTERY LI-ION 8CELL SONY BT.00804.020 AS-2007B 4S2P 4800MAH BATTERY LI-ION 8CELL BT.00805.011 PANASONIC AS-2007B 4S2P 4800MAH BATTERY LI-ION 8CELL BT.00807.
MAINBOARD AS6920 INTEL MB.APD0B.001 GM965 ICH8M ATHEROS AR8121 LF 106 LED BOARD RIGHT 55.APQ0N.009 LED BOARD LEFT 55.APQ0N.010 TOUCHPAD BUTTON BOARD 55.APQ0N.004 HOTKEY BOARD 55.APQ0N.002 MEDIA BOARD MODULE 55.APQ0N.
POWER BUTTON BOARD 55.APQ0N.003 E-KEY BOARD 55.APQ0N.006 USB BOARD W/O TV CABLE 55.APQ0N.008 USB BOARD WITH TV CABLE 55.AP40N.001 I/O BOARD 55.APQ0N.007 VGA CARD nVidia NB8P-GS 55.AKE0N.
WIRELESS LAN BOARD KI.KDN01.001 802.11AGN INTEL 4965AGN MOW1 MINI PCI WIRELESS LAN BOARD KI.KDN01.002 802.11AGN INTEL 4965AGN MOW2 MINI PCI WIRELESS LAN BOARD KI.KDN01.003 802.11AGN INTEL 4965AGN ROW MINI PCI MINI WIRELESS BOARD KI.GLN01.001 802.11ABG MOW1 INTEL MM872612 MINI WIRELESS BOARD KI.GLN01.002 802.11 ABG MOW2 INTEL MM872659 MINI WIRELESS BOARD KI.GLN01.003 802.11 ABG ROW INTEL MM874511 MINI WIRELESS LAN BOARD KI.GLN01.005 802.11BG INTEL 3945BG TV TUNER MINI CARD TU.23100.
TOUCHPAD SYNAPTICS TM- 56.APQ0N.001 00372-012 MODEM BOARD FOXCONN FX.22500.009 MC4Z MDC1.5_3 3.3V T60M955.00 MODEM BOARD MDC 1.5 FX.22500.022 FOXCONN T60M951.41 (AGERE 1.5_ 3.3V) MODEM BOARD MDC 1.5 FX.22500.023 FOXCONN T60M951.36 (AGERE 1.5_ 3.3V) AUSTRALIA APPROVED CABLE POWER CORD 3PIN USA 27.AAMVN.001 POWER CORD 3PIN EUR 27.AAMVN.002 POWER CORD 3PIN SOUTH 27.AAMVN.008 AFRICA POWER CORD 3PIN 27.AAMVN.010 DENMARK POWER CORD ISRAEL 27.AAMVN.011 POWER CORD 3PIN ITALIAN 27.AAMVN.
"LCD/CAMERA CABLE 16"" 50.APQ0N.012 WUXGA/WXGA" "LCD/CAMERA CABLE 16"" 50.APQ0N.013 WXGA" DC-IN CABLE 50.APQ0N.011 DC-IN CABLE 50.APD0N.001 MODEM CABLE WITH RJ11 50.APQ0N.010 BLUETOOTH BOARD CABLE 50.APQ0N.009 FINGER PRINT BOARD 50.APQ0N.001 CABLE HOTKEY BOARD CABLE 110 50.APQ0N.
POWER BUTTON BOARD 50.APQ0N.003 CABLE TOUCH BUTTON BOARD 50.APQ0N.004 CABLE MEDIA BOARD CABLE 50.APQ0N.005 E-KEY BOARD CABLE 50.APQ0N.006 USB BOARD CABLE 50.APQ0N.007 TOUCHPAD CABLE 50.APQ0N.
CAMERA 0.3M SUYIN 57.APQ0N.001 CAMERA 0.3M CHICONY 57.APQ0N.002 MINI DUMMY CARD 42.APQ0N.008 SD DUMMY CARD 42.APQ0N.009 BD COMBO BEZEL 42.APQ0N.005 SUPER-MULTI BEZEL 42.APQ0N.004 "LCD COVER 16"" W/ 60.APQ0N.005 CASE/COVER/BRACKET ASSEMBLY ANTENNA & MIC" 112 "LCD BEZEL 16""" 60.APQ0N.004 LCD BRACKET RIGHT 33.APQ0N.
LCD BRACKET LEFT 33.APQ0N.005 UPPER CASE W/ FINGER 60.APQ0N.002 PRINT HOLE Chapter 6 TOUCHPAD BRACKET 33.APQ0N.001 LOWER CASE 60.APN0N.001 LOWER CASE 60.APD0N.001 LOWER CASE 60.AP40N.001 LOWER CASE 60.APQ0N.001 MIDDLE COVER 42.APQ0N.001 UNILOAD COVER 42.APQ0N.
MPCI COVER 42.APQ0N.003 OPTICAL BRACKET 33.AAMVN.002 KENSINGTON BRACKET 33.APQ0N.006 HINGE COVER ASSEMBLY 42.APQ0N.007 LEFT HINGE COVER ASSEMBLY 42.APQ0N.
VGA BRACKET TOP 33.APQ0N.003 VGA BRACKET BOTTOM 33.AKE0N.005 CPU INTEL CORE2DUAL KC.95001.DTP CPU/PROCESSOR T9500 PGA 2.6G 6M FSB800 PENRYN CPU INTEL CORE2DUAL KC.93001.DTP T9300 PGA 2.5G 6M FSB800 PENRYN CPU INTEL CORE2DUAL KC.83001.DTP T8300 PGA 2.4G 3M FSB800 PENRYN CPU INTEL CORE2DUAL KC.81001.DTP T8100 PGA 2.1G 3M FSB800 PENRYN CPU INTEL CORE2DUAL KC.78001.DTP T7800 PGA 2.6G 4M FSB800 CPU INTEL CORE2DUAL KC.77G01.DTP T7700 PGA 2.4G 4M FSB800 G-0 CPU INTEL CORE2DUAL KC.75G01.
CPU INTEL PENTIUM DUAL- KC.23701.DTP CORE T2370 PGA 1.73G 1M FSB533 DVD RW DRIVE ODD BD COMBO DL 2X SONY KO.0020E.001 BC-5500A LF W/O BEZEL 1.B1 PATA ODD BD COMBO DL 2X KO.00207.001 PANASONIC UJ-120B LF W/O BEZEL PATA DVD-RW DRIVE 8X SUPER- KU.00805.043 MULTI TRAY PIONEER DVRKD08RS LF W/O BEZEL F/ W:1.00 PATA DVD-RW DRIVE 8X SUPER- KU.00807.058 MULTI TRAY PANASONIC TRAY UJ-870BAA-A LF W/O BEZEL F/W:1.00 PATA DVD-RW DRIVE 8X SUPER- KU.00809.
CPU HEATSINK FOR 965GM 60.APD0N.002 CPU HEATSINK FOR 965PM 60.APQ0N.003 CPU HEATSINK FINGER 33.APD0N.001 CPU HEATSINK FINGER 33.APQ0N.002 HDD 120GB SATA 5400RPM KH.12001.032 HDD/HARD DISK DRIVER SEAGATE ST9120817AS CORSAIR LF F/W:3.AAA HDD 120GB 5400RPM SATA KH.12004.007 TOSHIBA MK1246GSX LEO BS I LF F/W:LB213J HDD 120GB 5400RPM SATA II KH.12007.014 HGST HTS542512K9SA00 BRONCO-B LF F/W:C31P HDD 120GB 5400RPM SATA KH.12008.019 WD WD1200BEVS-22UST0 ML125 LF F/W:01.
HDD 160GB 5400RPM SATA KH.16004.002 TOSHIBA MK1646GSX LEO BS LF F/W:LB113J HDD 160GB 5400RPM SATA II KH.16007.016 HGST HTS542516K9SA00 BRONCO-B LF F/W:C31P HDD 160GB 5400RPM SATA KH.16008.022 WD WD1600BEVT-22ZCTO ML160 LF F/W:11.01A11 HDD 160GB 5400RPM SATA KH.25001.011 SEAGATE ST9250827AS CORSAIR LF F/W:3.AAA HDD 160GB 5400RPM SATA KH.25004.001 TOSHIBA MK2546GSX LEO BS LF F/W:LB013J HDD 250GB 5400RPM SATA II KH.25007.011 HGST HTS542525K9SA00 LF F/W:C31P HDD 250GB 5400RPM SATA KH.25008.
KEYBOARD 15_16KB-FV1 KB.INT00.267 89KS BLACK SWEDISH (GLOSSY) KEYBOARD 15_16KB-FV1 KB.INT00.268 89KS BLACK SPANISH (GLOSSY) KEYBOARD 15_16KB-FV1 KB.INT00.269 89KS BLACK SLOVAK (GLOSSY) KEYBOARD 15_16KB-FV1 KB.INT00.270 89KS BLACK SLO/CRO (GLOSSY) KEYBOARD 15_16KB-FV1 KB.INT00.271 88KS BLACK RUSSIAN (GLOSSY) KEYBOARD 15_16KB-FV1 KB.INT00.272 89KS BLACK PORTUGUESE (GLOSSY) KEYBOARD 15_16KB-FV1 KB.INT00.273 89KS BLACK POLISH (GLOSSY) KEYBOARD 15_16KB-FV1 KB.INT00.
KEYBOARD 15_16KB-FV1 KB.INT00.287 89KS BLACK DANISH (GLOSSY) KEYBOARD 15_16KB-FV1 KB.INT00.288 89KS BLACK CZECH (GLOSSY) KEYBOARD 15_16KB-FV1 KB.INT00.289 88KS BLACK TRADITIONAL CHINESE (GLOSSY) KEYBOARD 15_16KB-FV1 KB.INT00.290 89KS BLACK CANADIAN FRENCH (GLOSSY) KEYBOARD 15_16KB-FV1 KB.INT00.291 89KS BLACK BRAZILIAN PORTUGUESE (GLOSSY) KEYBOARD 15_16KB-FV1 KB.INT00.292 89KS BLACK BELGIUM (GLOSSY) KEYBOARD 15_16KB-FV1 KB.INT00.293 88KS BLACK ARABIC/ ENGLISH (GLOSSY) KEYBOARD 15_16KB-FV1 KB.
SODIMM 512MB DDRII667 KN.5120G.024 HYNIX HYMP164S64CP6-Y5 LF SODIMM 1GB DDRII667 KN.1GB03.014 NANYA NT1GT64U8HB0BN-3C LF SODIMM 1GB DDRII667 HYNIX KN.1GB0G.012 HYMP112S64CP6-Y5 LF SODIMM 1GB DDRII667 KN.1GB0B.016 SAMSUNG M470T2864QZ3CE6 LF SODIMM DDRII 667 2GB KN.2GB0G.004 HYNIX HYMP125S64CP8-Y5 LF SODIMM DDRII 667 2GB KN.2GB0B.003 SAMSUNG M470T5663QZ3CE6 LF MISCELLANEOUS LCD CHUSION 47.APQ0N.001 VGA BOARD INSULATOR 47.AKE0N.002 HDD INSULATOR 42.AAMVN.005 SPEAKER SET W/ SUB- 23.APQ0N.
SCREW I M2 6MM M 4.5MM 86.APQ0N.004 0.8MM PHIL BK PATCH SCREW I M2.5 2.5MM MACH 86.APQ0N.005 4.5MM 0.