Aspire 4730Z/4730ZG/4330 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on Aspire 4720Z/4730ZG/4330 Series service guide.
Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Removing the Touch Pad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Removing the Finger Print Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Removing the Launch Board . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 Touchpad Failure . . . . . . . . . . . . . .
Table of Contents X
Chapter 1 System Specifications Features Below is a brief summary of the computer’s many feature: NOTE: Items marked with * denote only selected models. Operating System • Genuine Windows Vista™ Platform • Intel® Pentium® Dual-Core mobile processor* • Intel® Celeron® Dual-Core processor* • Intel® Celeron® processor* • Mobile Intel® PM45 Express Chipset* • Mobile Intel® GL40 Express Chipset* • Acer InviLink™ Nplify™ 802.11b/g/Draft-N* • Acer InviLink™ 802.
Communication • • Acer Video Conference, featuring: • Integrated Acer Crystal Eye webcam • Optional Acer Xpress VoIP phone WLAN: • Acer InviLink™ Nplify™ 802.11b/g/Draft-N* • Acer InviLink™ 802.11b/g* • WPAN: Bluetooth® 2.0+EDR • LAN: Gigabit Ethernet, Wake-on-LAN ready • Modem: 56K ITU V.92 Privacy control • BIOS user, supervisor, HDD passwords • Kensington lock slot Dimensions and Weight • 340.4 (W) x 247 (D) x 22.9/42.3 (H) mm (13.4 x 9.7 x 0.9/1.6 inches) • 2.4 kg (5.
• • Modem (RJ-11) port • • DC-in jack for AC adapter Environment • • Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% NOTE: Items marked with * denote only selected models. The specifications listed above are for reference only. The exact configuration of your PC depends on the model purchased.
System Block Diagram Thermal Sensor EMC1402-1-ACZL Intel Penryn Processor Fan Control uPGA-478 Package (Socket P) H_A#(3..35) HDMI Conn. LCD Conn. Memory BUS(DDRII) Intel Cantiga LVDS Card Reader JMB385 H_D#(0..63) CRT Conn. LVDS TMDS FSB 667/800/1066MHz Dual Channel MXM II VGA/B LS-4201P DMI USB conn x2 C-Link Intel ICH9-M USB port 0, 2 3.3V 48MHz Bluetooth Conn CMOS Camera Finger Print AES1610 USB 3.3V 24.
Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View No. Icon 1 Item Acer Crystal Eye Description Web camera for video communication. 2 Microphone Internal microphone for sound recording. 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 4 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components.
No. Icon Item Description 9 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 10 Click buttons (left and right) The left and right buttons function like the left and right mouse buttons. 11 Palmrest Comfortable support area for your hands when you use the computer. 12 Keyboard For entering data into your computer. 13 Speakers Left and right speakers deliver stereo audio output. 14 Power button Turns the computer on and off. Closed Front View No.
Left View No. Icon Item Description 1 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based network. 2 External display (VGA) port Connects to a display device (e.g. external monitor, LCD projector). 3 2 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 4 Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman, mp3 player). 5 Microphone jack Accepts inputs from external microphones.
Right View No. Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical drive eject button Ejects the optical disk from the drive. 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off.
Bottom View No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release latch Releases the battery for removal. 3 Memory compartment Houses the computer's main memory. 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Battery lock Locks the battery in position. 6 Ventilation slots and cooling fan Enable the computer to stay cool, even after prolonged use.
Indicators The computer has several easy-to-read status indicators: The front panel indicators are visible even when the computer cover is closed. Icon Function Description Bluetooth Indicates the status of Bluetooth communication. WLAN Indicates the status of wireless LAN communication. Power Indicates the computer's power status. Battery Indicates the computer's battery status. HDD Indicates when the hard disk drive is active. Num Lock Lights up when Num Lock is activated.
Touchpad Basics (with fingerprint reader) The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader: • Move your finger across the touchpad (2) to move the cursor. • Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button.
Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock + When Num Lock is on, the embedded keypad is in numeric mode.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu.
Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the key before pressing the other key in the hotkey combination. Hotkey 14 Icon Function Description + Hotkey help Displays help on hotkeys. + Acer eSettings Management Launches Acer eSettings Management in Acer Empowering Technology.
Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold and then press the <5> key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. The US dollar sign 1. Open a text editor or word processor. 2.
Using the System Utilities Acer Bio-Protection (only for certain models) Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft Windows operating system.
Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. AcerGridVista is simple to set up: 1. 2. 3. Run Acer GridVista and select your preferred screen configuration for each display from the task bar. Drag and drop each window into the appropriate grid.
Hardware Specifications and Configurations Processor Item Specification CPU type Core logic CPU package • Intel® Core™2 Duo processor based Intel® Celeron processor and Intel® Pentium processor, 667-MHz FSB support on Cantiga GL40 platform • Intel® Core™2 Duo processors and Intel® Core™2 Extreme processors, 667MHz, 800-MHz and 1066-MHz FSB support on Cantiga PM40 platform • Intel Cantiga GL40 (667MHz FSB supported)/ Intel Cantiga PM40 (667/800/ 1066MHz FSB supported) • ICH9-M • ENE KB926 for K
BIOS Item Specification BIOS vendor InsydeH20 BIOS Version v1.03-T2 BIOS ROM type Flash BIOS ROM size 1 MB Supported protocols • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBUS 2.0, PCI2.3 • ACPI 2.
Memory Combinations Slot 1 Slot 2 Total Memory 0MB 512MB 512MB 0MB 1024MB 1024MB 0MB 2048MB 2048MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 512MB 2048MB 2560MB 1024MB 0MB 1024MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 512MB 2560MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations.
Wireless Module 802.11b/g Item Specification Chipset Intel Shirley Peak and Echo Peak (for Centrino platform) Atheros WLAN XB63 and Broadcom WLAN BCM4312 (for Non-Centrino) Data throughput 11~54 Mbps, up to 270 Mbps for Draft-N Protocol 802.
Item Specifications Internal transfer rate (Mbits/sec, max) 370 ~ 730 typical 400 ~ 794 typical 850 Mbits/s maximum 850 Mbits/s maximum I/O data transfer rate (Mbytes/sec max) 300 300 150 maximum 300 maximum 5V ±5% 5V ±5% 5V ±5% 5V ±5% DC Power Requirements Voltage Combo Drive Module Item Manufacturer and Model Specification Sony DL 24X CRX890S Toshiba DL 24X TS-L463A Type Drawer type Interface SATA Data Transfer Mode PIO Mode4 Buffer Memory Size 2 MB Maximum Write Speed • CD 3,6
Super-Multi Combo Module Item Specification Manufacturer and Model Sony DL 8X AD-7560S Toshiba DL 8X TS-L633A Pioneer DVR-TD08RS Type Drawer type Drawer loading Interface SATA Data Transfer Modes • PIO Mode4 • DMA Multiword Mode2 • ULTRA DMA Mode2 Buffer Memory Size 2 MB Maximum Write Speed • CD-R Max. 24X (3,600 KB/sec) • DVD+RW Max 8X (10,800 KB/sec) Maximum Read Speed Format Compatibility • CD 3,600 KB/sec • DVD 10,800 KB/sec CD Serial ATA Revision 2.6 Gen1i 1.
Item Specification Vendor & model name HLDS/GSA-T50N, Philips DS-8A2S, Sony/AD-7560S, Toshiba Digi/TS-L633A Performance Specification With CD Diskette With DVD Diskette Transfer rate (MB/sec) Sustained: Max 3.5 Mbytes/sec Sustained: Max 10 Mbytes/sec Buffer Memory 2MB Interface SATA Applicable disc format Applicable media types: Writing: Confirms to DVD+R Version 1.2 and DVD+RW Version 1.3 / DVD+R DL Version 1.0 /DVD-R Version 2.0 / DVD-RW Version 1.2 / DVD-R DL Version 3.0.
USB Interface Item Specification Chipset ICH9M USB Compliancy Level 2.
Item Specification Support Color greater than 262144 Viewing Angle (degree) Horizontal: Right/Left Vertical: Upper/Lower Minimum: 40/40, Typical: 45/45 Minimum: 10/30, Typical: 20/35 Temperature Range (°C) Operating Storage (shipping) 0 to +50 -20 to +60 LCD Camera Item Specification Vendor Bison BN30V4O7-010 Sirtek CN0314-SN30-OV03-1 Suyin CN1014-S36B-OV01 Focusing range Fixed 40 cm to infinity 40 cm to infinity Dimension (L x W x H mm) W9 * L65 * H5.3 mm 65 * 9.0 * 5.30 mm +/-0.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Information The Information screen displays a summary of your computer hardware information. Information Main Security InsydeH20 Setup Utility Boot Exit Rev. 3.5 CPU Type: CPU Speed: Intel (R) Core (TM)2 Duo CPU 2.26GHz HDD Model Name: HDD Serial Number: ATAPI Model Name: WDC WD1600BEVT-22ZCT0 WD-WXHY07373693 TSSTcorp CDDVDW TS-L633A System BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: v1.
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information Main InsydeH20 Setup Utility Security Boot Exit System Time System Date [13:04:04] [06/04/2008] Total Memory Video Memory 2047 MB [64MB] Quick Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode [Enabled] [Enabled] [Disabled] [Enabled] [AHCI] F1 Help ESC Exit ↑↓ Select Item ←→ Select Menu Rev. 3.5 Item Specific Help This is the help for the hour field.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main InsydeH20 Setup Utility Security Boot Exit Supervisor Password Is: User Password Is: HDD Password Is: Clear Clear Clear Set Supervisor Password Set User Password Set Hdd Password Power on password [Enabled] F1 Help ESC Exit ↑↓ Select Item ←→ Select Menu Rev. 3.
Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: 2. Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.
Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. 2. Type the current password in the Enter Current Password field and press Enter. 3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”. 5. If desired, you can enable the Password on boot parameter.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Information Main InsydeH20 Setup Utility Security Boot Exit Boot priority order: 1. 2. 3. 4. 5. 6.
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information Main Security InsydeH20 Setup Utility Boot Exit Item Specific Help Exit System Setup and save your changes to CMOS. Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes F1 Help ESC Exit Rev. 3.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: Create a Crisis Recovery Media (such as USB HDD) before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
4. In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. 36 5. Flash is complete when the following message displays. 6. Shutdown or reboot base on iflash.bat command.
Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: • If you key in wrong HDD password three times, Hdd password error code displays. See the image below. To reset the HDD password, run HDD_PW.EXE as follows: 1. Key in hdd_pw 15494 0 2. Press 2. 3. Select one upper-case string from the list. 4. Reboot system and key in the selected string (0KJFN42 or UVEIQ96) on the HDD User Password screen.
Remove BIOS Password: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run BIOS_PW.EXE as follows: 1. Key in bios_pw 14452 0 2. Select one string from the list.
3. Reboot the system and key in the selected string (qjjg9vy, 07yqmjd etc.) for the BIOS user password. Removing BIOS Passwords: To clear the password, perform the following steps: 1. From a DOS prompt, Execute clnpwd.exe 2. Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not.
40 Chapter 2
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat screwdriver • Philips screwdriver • Plastic flat screwdriver • Plastic tweezers NOTE: The screws for the different components vary in size.
General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. 4. Remove the battery pack.
External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Removing the Battery Pack 1. Turn computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2).
Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot.
Removing the ExpressCard dummy card 1. Push the ExpressCard dummy card all the way in to eject it. 2. Pull it out from the slot.
Removing the Lower Covers 1. See “Removing the Battery Pack” on page 44. 2. See “Removing the SD dummy card” on page 45. 3. See “Removing the ExpressCard dummy card” on page 46. 4. Remove the three screws from the memory and WLAN bays and loosen the two captive screws on the HDD cover. Memory Cover HDD Cover WLAN Cover Step Size Quantity Memory Cover M2.5*8 (NL) 2 WLAN Cover M2.5*8 (NL) 1 Screw Type 5. Carefully open the memory cover.
6. Remove the HDD cover as shown. 7. Remove the WLAN cover as shown.
Removing the DIMM Modules 1. See “Removing the Battery Pack” on page 44. 2. Remove the Memory Module cover See “Removing the Lower Covers” on page 47. 3. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 4. Remove the DIMM module. 5. Repeat steps for the second DIMM module if present.
Removing the WLAN Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the WLAN cover. See “Removing the Lower Covers” on page 47. 3. Disconnect the antenna cables from the WLAN board. 4. Move the antenna away and remove the two screws on the WLAN board to release the WLAN board.
5. Detach the WLAN board from the WLAN socket. NOTE: When attaching the antenna back to the WLAN board, make sure the cables are sitting in the housing to prevent damage.
Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the HDD cover, See “Removing the Lower Covers” on page 47. 3. Use the pull-tab to pull and lift the hard disk drive module out of the bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
4. Remove the four screws securing the hard disk to the carrier.
5. Remove the HDD from the carrier.
Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the Memory cover. See “Removing the Lower Covers” on page 47. 3. Remove the screw securing the ODD module. Step ODD Module Size M2.5*5(NL) Quantity Screw Type 1 4. Carefully insert a screw driver to release the locking latch. NOTE: A plastic screw driver is recommended to prevent scratching the surface of the computer.
5. Pull the optical drive module out from the chassis. 6. Remove the three screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step ODD Bracket Size M2*3 (NL) Quantity Screw Type 3 7. Insert a pin in the eject hole of the ODD to eject the ODD tray.
8. Press down on the locking catch to release the ODD cover and remove.
Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove External Modules before proceeding Remove Switch Cover Remove Keyboard Remove Antenna Remove LCD Module Remove Upper Cover Upper Cover Remove Touchpad Bracket Remove Launch Board Lower Cover Remove Speaker Module Remove Switch Board Remove I/O Board Remove Finger Print Reader Remove Bluetooth Board Remove Modem Board Remove Mainboard Remove Thermal Module Remove CPU Fan Remove HDMI Module Remove CPU Screw List Step 5
Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that you only use your fingers to remove the Switch Cover. 1. See “Removing the Battery Pack” on page 44. 2. Locate and remove the two securing screws as shown. Step Switch Cover Size M2*3(NL) Quantity Screw Type 2 3. Turn the computer over and open the LCD module to expose the Switch Cover. 4. Lift the Switch Cover as shown, and move from right to left side.
5. Turn the Switch Cover over to expose the FFC cable and detach it using the tweezers. 6. Lift the Switch Cover clear of the chassis.
Removing the Keyboard 1. See “Removing the Battery Pack” on page 44. 2. Using a plastic pry, push in the two securing latches and slide the pry under the keyboard. 3. Once both latches are released, lift the keyboard away from the chassis as shown. 4. Turn the keyboard over on the Touch Pad area to expose the FFC cable.
5. Using a pry, pull both sides of the retainer to disconnect the FFC cable from the mainboard.
Removing the Antenna 1. Remove the Antenna Cables from the securing pins as shown. 2. Turn the computer over. Remove the adhesive strips holding the antenna cables.
3. Feed the antenna cables from the underside of the computer. 4. Remove the Antenna Cables from the securing pins as shown. 5. Pull the cables through the speaker panel as shown.
6. Fully remove the antenna cables and move them out of the way to prevent damage.
Removing the LCD Module 1. See “Removing the Battery Pack” on page 44. 2. See “Removing the Lower Covers” on page 47. 3. See “Removing the WLAN Module” on page 50. 4. See “Removing the Keyboard” on page 61. 5. See “Removing the Antenna” on page 63. 6. Remove the two securing screws from the bottom of the chassis. Step LCD Module Size M2.5*8(NL) Quantity Screw Type 2 7. Turn the computer over. Disconnect the three LCD interface cables from the chassis.
8. Remove the four securing screws (two each side) from the LCD module. Step Size Quantity LCD Module M2.5*8 (NL) 2 LCD Module M2.5*5 (NL) 2 Screw Type 9. Carefully remove the LCD module from the chassis.
Removing the Upper Cover 1. See “Removing the Battery Pack” on page 44. 2. See “Removing the SD dummy card” on page 45. 3. See “Removing the ExpressCard dummy card” on page 46. 4. See “Removing the Lower Covers” on page 47. 5. See “Removing the DIMM Modules” on page 49. 6. See “Removing the WLAN Module” on page 50. 7. See “Removing the Hard Disk Drive Module” on page 52. 8. See “Removing the Optical Drive Module” on page 55. 9. See “Removing the Switch Cover” on page 59. 10.
13. Turn the computer over. Remove the seven screws on the top panel. Step Upper Cover Chapter 3 Size M2.
14. Disconnect the five cables from the mainboard as shown. A B E C D 70 Disconnect A as shown. Release the securing latches and disconnect B as shown. Release the securing latches and disconnect C as shown. Release the securing latches and disconnect D as shown.
Release the securing latches and disconnect E as shown. 15. Remove the upper cover by lifting upward from the chassis, rear edge first. 16. Turn the upper cover over. The upper cover appears as follows. NOTE: Avoid pulling on the cables directly to prevent damage to the connectors. NOTE: Use the pull-tabs on the FFC cables whenever available to prevent damage to the FFC cables.
Removing the Touch Pad Bracket 1. See “Removing the Upper Cover” on page 68. 2. Disconnect the Touch Pad cable from the Touch Pad board.
3. Move the Finger Print Reader FFC cable out of the way to prevent damage. 4. Remove the two securing screws from the Touch Pad bracket. Step Touch Pad Bracket Size M2*3 (NL) Quantity Screw Type 2 5. Remove the Touch Pad bracket. IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the entire Upper Cover.
Removing the Finger Print Reader 1. See “Removing the Upper Cover” on page 68. 2. Remove the securing screw from the Finger Print Reader board. 3. Remove the Finger Print Reader board from the Upper Cover.
Removing the Launch Board 1. See “Removing the Upper Cover” on page 68. 2. Remove the two screws from the Launch Board. Step Launch Board Size M2*3 (NL) Quantity Screw Type 2 3. Remove the Launch Board from the Upper Cover.
Removing the Speaker Module 1. See “Removing the Upper Cover” on page 68. 2. Remove the adhesive tape from the speaker cable. 3. Remove the four screws holding the Speaker Module in place.
4. Remove the Speaker Module from the upper cover.
Removing the Switch Board 1. See “Removing the Upper Cover” on page 68. 2. Ensure the Switch Board cable is free from any obstructions. 3. Turn the Upper Cover. Remove the Switch Board as shown.
Removing the Touch Pad Board IMPORTANT:The Touch Pad board is integrated into the design of the Upper Cover. To replace the Touch Pad board, remove all components from the Upper Cover and install an entirely new Upper Cover. IMPORTANT:The MOSFET pad is attached to the Upper Cover and is reusable. If the replacement Upper Cover does not have a MOSFET pad (see highlighted area below), remove the MOSFET pad from the replaced Upper Cover and stick it to the new Upper Cover. 1.
Removing the I/O Board 1. See “Removing the Upper Cover” on page 68. 2. Remove the securing screw from the I/O Board. Step I/O Board Size M2.5*5 (NL) Quantity Screw Type 1 3. Lift the I/O Board clear of the Lower cover.
4. Disconnect the I/O Board cable and remove the board.
Removing the Bluetooth module 1. See “Removing the Upper Cover” on page 68. 2. Remove the securing screw from the Bluetooth module. Step Bluetooth Board Size M2*3 (NL) Quantity Screw Type 1 3. Lift the Bluetooth module away from the mainboard and disconnect the mainboard cable.
4. Disconnect the cable from the mainboard.
Removing the Modem Module 1. See “Removing the Upper Cover” on page 68. 2. Remove the adhesive strip securing the Modem cable to the Lower Cover. 3. Remove the RJ-11 port from the leftside of the Lower Cover.
4. Disconnect the Modem cable from the Modem module. 5. Remove the two screws securing the Modem module. Step Modem Module Size M2*3 (NL) Quantity Screw Type 2 6. Remove the Modem module from the Lower Cover.
Removing the Main Board 1. See “Removing the Upper Cover” on page 68. 2. Disconnect the power jack from the power port on the Lower Cover. 3. Lift the cabling clear of the securing pins and ensure it is free of obstruction.
4. Remove the securing screw from the Mainboard. Step Mainboard Size M2.5*5 (NL) Quantity Screw Type 1 5. Remove the main board, rightside first, as shown. 6. Release the securing latches and remove the Switch Cover FFC.
7. Turn the Mainboard over. Disconnect the I/O Cable from the Mainboard. 8. Disconnect the DC IN Cable from the Mainboard.
Removing the Thermal Module 1. See “Removing the Main Board” on page 86. 2. Remove the four securing screws from the Thermal Module. Step Thermal Module Size M2.5*6.5 Quantity Screw Type 4 3. Lift the Thermal Module clear of the Mainboard.
Removing the CPU 1. See “Removing the Main Board” on page 86. 2. See “Removing the Thermal Module” on page 89. 3. Using a flat screwdriver, turn the CPU socket latch counter-clockwise 180° to release the CPU. k 4. Lift the CPU clear of the Mainboard.
Removing the CPU Fan 1. See “Removing the Main Board” on page 86. 2. Disconnect the Fan cable from the Mainboard. 3. Remove the three securing screws from the Fan module.
4. Lift the Fan module clear of the Mainboard.
Removing the HDMI Module 1. See “Removing the Main Board” on page 86. 2. Remove the two securing screws from the HDMI Module. Step HDMI Module Size M2*4-NI (NL) Quantity Screw Type 2 3. Remove the HDMI Module as shown.
LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD Panel from Main Unit before proceeding Remove LCD Bezel Remove Inverter Board Remove Camera Module Remove LCD Panel LCD Panel LCD Assembly Remove LCD FPC Cable Remove Antennas Remove Left/Right LCD Bracket Remove Internal Microphone Screw List 94 Step Screw Quantity Color Part No. LCD Bezel M2.5*5 (NL) 4 Black 86.AR102.002 Inverter Board M2.5*5 (NL) 1 Black 86.AR102.
Removing the LCD Bezel 1. See “Removing the LCD Module” on page 66. 2. Remove the two upper and two lower bezel screw caps. 3. Remove the four securing screws from the LCD module. Step LCD Bezel Chapter 3 Size M2.
4. 96 Starting from the inside edges of the bezel, pry the bezel upwards and away from the panel. Move along the sides until all sides of the bezel are removed. NOTE: If necessary, use a plastic pry to lift up the outside edges of the bezel.
Removing the Inverter Board 1. See “Removing the LCD Bezel” on page 95. 2. Disconnect the left and right Inverter board cables as shown.
3. Remove the securing screw from the Inverter board. Step Inverter Board Size M2.5*5 (NL) Quantity Screw Type 1 4. Lift the Inverter board clear of the LCD Module.
Removing the Camera Module 1. See “Removing the LCD Bezel” on page 95. 2. Disconnect the Camera Module cable as shown. 3. Remove the two securing screws from the Camera Module.
4. Lift the Camera Module clear of the LCD Module.
Removing the LCD Panel 1. See “Removing the LCD Bezel” on page 95. 2. Remove the two securing screws from the LCD Module. IMPORTANT:The leftside screw holds the ground connector in place. Ensure that the ground is replaced during reassembly. Step LCD Panel Size M2.5*5 (NL) Quantity Screw Type 2 3. Lift the LCD Panel clear of the LCD Module.
Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 101. 2. Turn the LCD panel over to expose the rear. Disconnect the cable from the LCD Panel using the tab provided. 3. Grip the FPC cable and lift upward to detach the adhesive pads.
4. Remove the eight securing screws (four on each side) from the LCD Panel brackets. Step LCD Brackets Size M2*3 NL Quantity Screw Type 8 5. Remove the LCD brackets by pulling away from the LCD Panel as shown.
Removing the Antennas 1. See “Removing the LCD Panel” on page 101. 2. Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions. 3. Remove the tab securing the left and right antennas to the LCD module. 4. Remove the antenna cables and assembly from the LCD module.
Removing the MIC Module 1. See “Removing the Antennas” on page 104. 2. Remove the strips holding the MIC Module cable in place. Ensure the cable is free from obstructions. 3. Remove the MIC cable and Module from the LCD module.
LCD Module Reassembly Procedure Replacing the LCD Panel 1. Align the LCD brackets with the eight screw holes (four on each side) on the LCD Panel as shown. 2. Secure the LCD brackets to the LCD panel. 3. Turn the panel over. Insert the LCD Panel cable into the LCD Panel as shown.
4. Align the LCD Panel cable as shown and press down to engage the adhesive pads. 5. Replace the MIC cable under the mylar tab strips, and replace the MIC as shown. Secure the cable by pressing down on the strips. 6. Replace the antenna cable as shown. Ensure that the cable is inserted under each tab strip. 7. Secure the cable by pressing down on the securing 8. Place the LCD Panel in the back cover. strip.
9. Secure the LCD module with the two securing screws. 10. Insert the Camera Module (adhesive side down), and secure by pressing down to insure cohesion. IMPORTANT:Ensure that the ground connector is secured in place with the leftside panel screw. 11. Replace the two securing screws. 12. Connect the Camera Module cable. 13. Replace the Inverter board and secure with the single screw.
14. Connect the left and right Inverter cables. Replacing the LCD Bezel 1. Locate the bezel correctly and press down the edges until there are no gaps between the bezel and the LCD Module, 2. Replace the four screws and the rubber screw caps provided.
Main Module Reassembly Procedure Replacing the CPU 1. Carefully turn the mainboard upside down (CPU 2. Using a plastic screw driver, lock the CPU in the side up), and insert the CPU into the CPU bracket socket as shown. as shown. Replacing the Thermal Module 1. Align and place the Thermal Module in the mounting as shown. 2. Replace the four securing screws to secure the Thermal Module.
Replacing the CPU Fan Module 1. Align the Fan Module on the screw brackets. 2. Replace the 3 screws and secure. 3. Connect the Fan cable to the Mainboard. Replacing the HDMI Module 1. Insert the HDMI Module as shown, and press down to locate in place. Chapter 3 2. Replace the 2 screws to secure.
Replacing the Mainboard 1. Turn the Mainboard over. Connect the DC IN Cable 2. Connect the I/O Cable to the Mainboard. to the Mainboard. 3. Replace the Switch Cover FFC and lock the securing latches in place. 4. Ensure that the Mainboard is face up (the Heatsink and CPU are not visible). Place the Mainboard in the chassis, rear edge first, and press down to install. Replace the two securing screws as shown.
5. Replace the securing screw. 6. Replace the cabling through the securing pins. 7. Connect the power jack to the power port on the Lower Cover.
Replacing the I/O Board 1. Connect the FFC to the I/O Board 2. Locate the I/O over the lower cover and replace. 3. Replace the single securing screw. Replacing the Bluetooth Board 1. Connect one end of the Bluetooth cable to the mainboard as shown. 114 2. Connect the other end of the Bluetooth cable to the Bluetooth Module as shown.
3. Locate the Bluetooth Module and replace the single securing screw. Replacing the Modem Module 1. Replace the Modem Module and secure the two screws as shown. 2. Connect the Modem cable to the Modem Module as shown. 3. Connect the RJ-11 port to the leftside of the Lower 4. Replace the adhesive strips to secure the Modem Cover. cable to the Lower Cover.
Replacing the Finger Print Reader 1. Replace the Finger Print Reader board in the upper cover. 2. Replace the securing screw. 116 3. Secure the FFC to the upper cover by using the adhesive tape.
Replacing the Touch Pad Bracket IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the entire Upper Cover. 1. Replace the Touch Pad bracket. 2. Replace the two securing screws from the Touch Pad bracket. 3. Replace the Finger Print reader FFC and secure with the adhesive strips. 4. Replace the Touch Pad FFC and secure with the adhesive strips. 5. Connect the Touch Pad cable to the Touch Pad board.
Replacing the Launch Board 1. Replace the Launch Board on the upper cover. 2. Replace the two securing screws. Replacing the Switch Board 1. Turn the Upper Cover over and insert the FFC through the cover as shown. 118 2. Flip the Upper Cover over and replace the Switch Board as shown.
Replacing the Antenna Cables Ensure that the three Antenna cables pass through the Mainboard and are accessible from the underside of lower cover. 1. Insert the Antenna Cables through the Upper Cover. Make sure they are accessible from the underside. 2. Secure the cables in place as shown. 3. Pull the cables through. 4. Place the cabling in the wiring conduit as shown.
Replacing the Speaker Module 1. Align and replace the Speaker Module in the upper 2. Replace the four securing screws. cover. 3. Attach the adhesive strip on the speaker cabling to secure in place. Replacing the Keyboard 1. Replace keyboard cable to the mainboard, and secure the locking latch. 120 2. Turn the keyboard over and place the front edge first in the mounting.
3. Press down on the areas marked below to secure in place.
Replacing the Switch Cover 1. Connect the Switch Cover FFC as shown. 2. Replace the Switch cover, and press down to secure in place. 3. Turn the computer over and replace the two securing screws. Replacing the WLAN Module 1. Insert the WLAN board into the WLAN socket. 122 2. Replace the two screws to secure the module.
3. Connect the two antenna cables to the module. Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier. 2. Replace the four screws to secure the carrier. 3. Insert the HDD, interface side first, until HDD firmly 4. Push the HDD down to secure in place. slides in place.
Replacing the DIMM Modules NOTE: To replace DIMM Module 2, first remove DIMM Module 1. In this procedure, only DIMM Module 1 is shown. 1. Insert the DIMM Module in place. 124 2. Press down to lock the DIMM module.
Replacing the ODD Module 1. With the ODD tray in the eject position, replace the 2. Press the cover into the tray, bottom edge first, to ODD cover on the new ODD Module. secure. 3. Turn ODD Module around and secure bracket with 4. Slide the module in the chassis and press until the three screws. module is flush with the chassis. 5. Replace the single screw to secure the Module.
Replacing the Lower Covers 1. Replace the Memory Cover. 2. Replace the two screws to secure in place. 3. Replace the WLAN Cover. 4. Replace the screw to secure in place. 5. Replace HDD Cover. 6. Tighten the two screws to secure in place.
Replacing the Express and SD Card Trays 1. Insert the Express Card and push into the slot until 2. Insert the SD Card and push into the slot until flush flush with the chassis cover. with the chassis cover.
128 Chapter 3
Chapter 4 Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. 130 1. Check the power cable is properly connected to the computer and the electrical outlet. 2. Remove any extension cables between the computer and the outlet. 3.
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. 1. Make sure that the internal display is selected. On this notebook model, switching between the internal display and the external display is done by pressing Fn+F5. Reference Product pages for specific model procedures. 2.
Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 42. 3. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced. See “Disassembly Process” on page 42. 4.
LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
Touchpad Failure If the Touchpad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem.
Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. Check the Device Manager to determine that: • The device is properly installed. • There are no red Xs or yellow exclamation marks. • There are no device conflicts. • No hardware is listed under Other Devices. 3.
Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem. 1. Check that the microphone is enabled. Navigate to Start´ Control Panel´ Hardware and Sound´ Sound and select the Recording tab. 2.
HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows Vista Startup Repair Utility: a. insert the Windows Vista Operating System DVD in the ODD and restart the computer. b. When prompted, press any key to start to the operating system DVD. c.
ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem.
c. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. d. Check that there are no yellow exclamation marks against the items in DVD/CD-ROM drives. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. e.
d. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem. 1. Restart the computer and press F2 to enter the BIOS Utility. 2. Check that the drive is detected in the ATAPI Model Name field on the Information page. NOTE: Check that the entry is identical to one of the ODDs specified in “Hardware Specifications and Configurations” on page 18. 3.
Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem.
EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem.
External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. 1. Try an alternative mouse. 2. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual. 3. If the mouse uses a USB connection, try an alternate USB port. 4. Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure. 5. Restart the computer. 6.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
POST Codes Tables These tables describe the POST codes, drivers, and keys for the POST. Sec NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\Ia32\SecCore.inc) Code Description 0xC2 MTRR setup 0xC3 Enable cache 0xC4 Establish cache tags 0xC5 Enter NEM, Place the BSP in No Fill mode, set CR0.CD = 1, CR0.NW = 0. 0xCF Cache Init Finished Memory: DEBUG_BIOS equ 1 (Chipset\Alviso\MemoryInitAsm\IA32\IMEMORY.
Code Description 0x27 Enable DRAM Channel I/O Buffers 0x28 Enable all clocks on populated rows 0x29 Perform JEDEC memory initialization for all memory rows 0x30 Perform steps required after memory init 0x31 Program DRAM throttling and throttling event registers 0x32 Setup DRAM control register for normal operation and enable 0x33 Enable RCOMP 0x34 Clear DRAM initialization bit in the SB 0x35 Initialization Sequence Completed, program graphic clocks 0x43 Program Thermal Throttling BDS &
Each PEIM entry point used in 80_PORT Code Description 0x00 0x01 PEI_EVENT_LOG 0xA1 PEI_OEM_SERVICE 0xA2 PEI_SIO_INIT 0xA3 PEI_MONO_STATUS_CODE 0xA4 PEI_CPU_IO_PCI_CFG 0x06 PEI_CPU_IO 0x07 PEI_PCI_CFG 0xA5 PEI_CPU_PEIM 0xA6 PEI_PLATFORM_STAGE1 0xA7 PEI_VARIABLE 0xA8 PEI_SB_INIT 0x0C PEI_CAPSULE 0xAA PEI_PLATFORM_STAGE2 0xAC PEI_SB_SMBUS_ARP_DISABLED 0x0F PEI_HOST_TO_SYSTEM 0x40 PEI_MEMORY_INIT 0x41 PEI_S3_RESUME 0xAD PEI_CLOCK_GEN 0xAB PEI_OP_PRESENCE 0xAE PEI_FIND_F
Code 148 Description 0xC4 SECURITY_STUB 0xC5 DXE_CPU_IO 0xC6 CF9_RESET 0xC7 PC_RTC 0xC8 STATUS_CODE 0xC9 VARIABLE EMU_VARIABLE 0xD9 DXE_CHIPSET_INIT 0x45 DXE_ALERT_FORMAT 0xD6 PCI_HOST_BRIDGE 0xD7 PCI_EXPRESS 0xD5 DXE_SB_INIT 0xDA IDE_CONTROLLER 0xDB SATA_CONTROLLER 0xDD SB_SM_BUS 0xE7 ISA_ACPI_DRIVER 0xE8 ISA_BUS 0xE9 ISA_SERIAL 0xED BUS_PCI_UNDI 0xEC PCI_BUS 0xF6 BOOT_PRIORITY 0xF7 FVB_SERVICE 0xF8 ACPI_PLATFORM 0xFB PCI_HOT_PLUG 0xFC DXE_PLATFORM 0xFD P
Code Description 0x72 MONITER_KEY 0x73 LEGACY_BIOS 0x75 LEGACY_BIOS_PLATFORM 0x76 PCI_PLATFORM 0x6C ISA_FLOOPY 0x6D PS2_MOUSE 0x6E USB_BOT 0x6F USB_CBI0 0x74 USB_MOUSE 0xFA SETUP_UTILITY 0x90 FW_BLOCK_SERVICE 0x78 SMM_USB_LEGACY 0x86 GRAPHICS_CONSOLE 0x87 TERMINAL 0x8A DATA_HUB_STD_ERR 0x7C FAT 0x7D PARTITION 0x7E ENGLISH 0x7F FRENCH 0x9E HII_DATABASE 0x9F OEM_SETUP_BROWSER 0x8C OEM_BADGING_SUPPORT 0xF9 SETUP_MOUSE 0x72 MONITOR_KEY 0xBD PLATFORM_BDS 0x8D
Each SmmDriver entry point used in 80_PORT Code 150 Description 0xD4 SMM_ACCESS 0xDE SMM_CONTROL 0xCC SMM_BASE 0xD2 SMM_RUNTIME 0xDF SB_SMM_DISPATCH 0xD0 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xFE SMM_PLATFORM 0xD8 SMM_GMCH_MBI 0x90 SMM_FW_BLOCK_SERVICE 0x91 SMM_VARIABLE 0x92 SMM_IHISI 0x93 SMM_INT15_MICROCODE 0x94 SMM_PNP 0x95 SMM_INIT_PPM 0xD3 SMM_OEM_SERVICE Chapter 4
Chapter 5 Jumper and Connector Locations Top View Location Description Location Description 1 MDC Conn 10 Speaker Conn 2 BT Conn 11 Function PCB to MB Conn 3 Finger to MB Conn 12 TP to MB Conn 4 Media PCB to MB Conn 13 Express Card Conn 5 Power PCB to MB Conn 35 MDC Standoff (M2xH3) 6 KB Conn 38 Switch 8 LVDS Cnn 41 LED 9 MIC Conn Chapter 5 151
Bottom View Location Description Location Description 14 SPDIF Conn 27 USB PCB to MB 15 Audio Conn (pink) 28 DDR2 5.2 mm (Rev.) 16 Audio Conn (blue) 29 DDR2 9.2 mm (Rev.) 17 USB (single Rev) 30 ODD SATA Conn 19 Fan Conn 31 HDD SATA Conn 20 CRT Conn (blue) 32 Mini PCI Express (5.
Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 4730Z/4730ZG/4330. Aspire 4730Z/4730ZG/4330 provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system provides a function hotkey: Fn+Esc, for enable BIOS Recovery process when system is powered on during BIOS POST.
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 4730Z/ 4730ZG/4330. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Aspire 4730Z/4730ZG/4330 Exploded Diagrams Main Module Item 156 Description Part No. Item Description Part No. 1 Middle Cover 60.AT902.001 6 Bluetooth Module TBD 2 Upper Cover 60.AT902.002 7 Keyboard KB.INT00.442 3 Mainboard MB.ATV02.001 8 Power Cable TBD 4 CPU Fan 23.AT902.001 9 RJ-11 Cable 5 Thermal Module 60.AT902.007 10 Lower Cover 60.AT902.
LCD Module Item Description Part No. Item Description Part No. 1 Antenna_L 50.AT902.004 7 Antenna_R 50.AT902.003 2 Bracket_L 33.AT902.005 8 Bracket_R 33.AT902.004 3 Camera 9 LCD Cable 50.AT902.002 4 Camera Bracket 10 Antenna TBD 5 MIC Cable 23.AT902.002 11 Inverter 55.AT902.003 6 Bezel 60.AT902.006 12 LCD Casing 60.AT902.005 Chapter 6 57.AT902.
Aspire 4730Z/4730ZG/4330 FRU List NOTE: The outside housing and color may vary from the mass produced model. Category Description Acer Part No. Adapter ADAPTER 65W 3PIN DELTA SADP65KB BFJA OBL SADP65KB DFA AP.06501.014 ADAPTER 65W 3PIN DELTA SADP-65KB DFA ADAPTER 65W 3PIN LITEON PA-1650-02AC AP.06503.016 ADAPTER 65W 3PIN HIPRO AC-OK065B13 AP.0650A.
Category Description Acer Part No. Cable T/P FFC 50.AT902.001 POWER CORD US 3 PIN 27.TAVV5.001 POWER CORD EU 3 PIN 27.TAVV5.002 POWER CORD AUS 3 PIN 27.TAVV5.003 POWER CORD UK 3 PIN 27.TAVV5.004 POWER CORD CHINA 3 PIN 27.TAVV5.005 POWER CORD SWISS 3 PIN 27.TAVV5.006 POWER CORD ITALIAN 3 PIN 27.TAVV5.007 POWER CORD DENMARK 3 PIN 27.TAVV5.008 POWER CORD JP 3 PIN 27.TAVV5.009 POWER CORD SOUTH AFRICA 3 PIN 27.TAVV5.010 POWER CORD KOERA 3 PIN 27.TAVV5.011 POWER CORD ISRAEL 3 PIN 27.
Category Description Acer Part No. MINI DOOR 42.AT902.002 HDD DOOR 42.AT902.003 CPU/Processor CPU INTEL P575 2G LF80537NF0411M SLB6M M0 CPU INTEL P585 2.16G LF80537NF0481M SLB6L M0 CPU INTEL T1600 1.66G LF80537NF0281MN SLB6J M0 CPU INTEL T1700 1.83G LF80537NF0341MN SLB6H M0 CPU INTEL T3200 2G LF80537GF0411M SLAVG M0 TBD CPU INTEL T3400 2.16G LF80537GF0481M SLB3P M0 CPU INTEL T5800 2G LF80537GG041F SLB6E M0 CPU INTEL T5900 2.2G LF80537GG049F SLB6D M0 Multi Drive DVD SUPER MULTI DRIVE MODULE 6M.
Category Description Acer Part No. HDD HDD SATA 120G 5400RPM HGST HTS542512K9SA00 KH.12007.014 HDD SATA 120G 5400RPM TOSHIBA MK1246GSX 0FA KH.12004.007 HDD SATA 120G 5400RPM SEAGATE ST9120817AS KH.12001.032 HDD SATA 120G 5400RPM WD WD1200BEVS-22UST0 KH.12008.019 HDD SATA 160G 5400RPM HGST HTS542516K9SA00 KH.16007.016 HDD SATA 160G 5400RPM HGST HTS543216L9A300 0FA HDD SATA 160G 5400RPM TOSHIBA MK1646GSX KH.16004.
Category Description Acer Part No. Keyboard KEYBOARD INTE(UI) BLACK AS KB.INT00.442 KEYBOARD ARABIC/ENGLISH BLACK AS KB.INT00.474 KEYBOARD BELGIUM BLACK AS KB.INT00.473 KEYBOARD BRAZILIAN BLACK AS KB.INT00.472 KEYBOARD CANADIAN/FRENCH BLACK AS KB.INT00.471 KEYBOARD CHINESE BLACK AS KB.INT00.470 KEYBOARD CZECH BLACK AS KB.INT00.469 KEYBOARD DENMARK BLACK AS KB.INT00.468 KEYBOARD NETHERLANDS BLACK AS KB.INT00.467 KEYBOARD FRENCH BLACK AS KB.INT00.465 KEYBOARD GERMAN BLACK AS KB.INT00.
Category Description Acer Part No. LCD CABLE 50.AT902.002 LCD COVER-IMR 60.AT902.005 LCD BEZEL 60.AT902.006 LCD BRACKET-R 33.AT902.004 LCD BRACKET-L 33.AT902.005 ANTENNA-R 50.AT902.003 ANTENNA-L 50.AT902.004 CAMERA MODULE 0.3M 57.AT902.001 SCREW PAD 47.AT902.001 MAINBOARD AS4330 INTEL GL40 ICH9 LF WITH ALL CONNECTERS MB.ATV02.
Category Description Acer Part No. Memory RAM 512MB DDRII 667 NANYA NT512T64UH8B0FN-3C KN.51203.032 RAM 512MB DDRII 667 SAMSUNG M470T6464QZ3-CE6 KN.5120B.026 RAM 512MB DDRII 667 HYNIX HYMP164S64CP6-Y5 KN.5120G.024 RAM 1GB DDRII 667 NANYA NT1GT64U8HB0BN-3C KN.1GB03.014 RAM 1GB DDRII 667 SAMSUNG M470T2864QZ3-CE6 KN.1GB0B.016 RAM 1GB DDRII 667 HYNIX HYMP112S64CP6-Y5 KN.1GB0G.012 RAM 2GB DDRII 667 HYNIX HYMP125S64CP8-Y5 KN.2GB0G.004 RAM 2GB DDRII 667 SAMSUNG M470T5663QZ3-CE6 KN.2GB0B.
Screw List Category Description Acer Part No. SCREW M2.5X8(NL) 86.AT902.001 SCREW M2.5X5(NL) 86.AT902.002 SCREW M2X3(NL) 86.AT902.003 SCREW M2.5X4(NL) 86.AT902.004 SCREW M2X4-NI(NL) 86.AT902.005 SCREW M3X3(NL) 86.AT902.006 SCREW M2.5X6.5(NL) 86.AT902.
Appendix A Model Definition and Configuration TravelMate 4730Z/4730ZG/4330 Series Country Acer P/N AS4730Z321G16Mi Model AAP Australia/ New Zealand LX.AT90C.014 AS4730Z-321G16Mi LINPUSAAU1 UMACE 1*1G/ 160/6L/5R/ CB_bg_0.3D_HG_EN11 PMDT3200 N AS4730Z321G16Mn CHINA China LX.AT90C.020 AS4730Z-321G16Mn LINPUSACN1 UMACE 1*1G/ 160/6L/5R/ CB_bgn_0.3D_HG_EN91 PMDT3200 N AS4730Z322G25Mn EMEA Middle East LX.AT90X.019 AS4730Z-322G25Mn EM VHP32ATME2 MC UMACE 1*2G/250/BT/6L/5R/ CB_bgn_0.
Acer P/N Description CPU AS4730Z322G12Mi Model PA USA LX.AT90X.011 AS4730Z-322G12Mi VHP32ATUS1 MC UMACE 1*2G/ 120/6L/5R/ CB_bg_0.3D_HG_EN35 PMDT3200 N AS4730Z322G12Mi PA USA LX.AT90X.010 AS4730Z-322G12Mi VHP32ATUS1 MC UMACE 1*2G/ 120/6L/5R/ CB_bg_0.3D_HG_EN32 PMDT3200 N AS4730Z322G12Mi PA USA LX.AT90X.009 AS4730Z-322G12Mi VHP32ATUS1 MC UMACE 1*2G/ 120/6L/5R/ CB_bg_0.3D_HG_EN34 PMDT3200 N AS4730Z322G12Mi PA ACLAPortuguese LX.AT90X.
Acer P/N Description CPU AS4730Z321G16Mi Model AAP Japan LX.AT90C.012 AS4730Z-321G16Mi LINPUSAJP1 UMACE 1*1G/160/ 6L/5R/CB_bg_0.3D_HG_ENB1 PMDT3200 N AS4730Z321G16Mi AAP Philippines LX.AT90C.011 AS4730Z-321G16Mi LINPUSAPH1 UMACE 1*1G/ 160/6L/5R/ CB_bg_0.3D_HG_EN11 PMDT3200 N AS4730Z321G16Mi AAP Malaysia LX.AT90C.010 AS4730Z-321G16Mi LINPUSAMY1 UMACE 1*1G/ 160/6L/5R/ CB_bg_0.3D_HG_EN11 PMDT3200 N AS4730Z321G16Mi AAP Thailand LX.AT90C.
Model RO Country Acer P/N Description CPU BT AS4730Z322G16i TWN GCTWN LX.AT90Y.003 AS4730Z-322G16i VHB32ATTW1 MC UMACE 1*2G/160/BT/6L/5R/ CB_bg_0.3D_HG_TC11 PMDT3200 BT 2.0 AS4730Z322G16i CHINA China LX.AT90Y.002 AS4730Z-322G16i VHB32ATCN1 MC UMACE 1*2G/160/BT/6L/5R/ CB_bg_0.3D_HG_SC11 PMDT3200 BT 2.0 AS4730Z322G16i CHINA Hong Kong LX.AT90Y.001 AS4730Z-322G16i VHB32ATHK2 MC UMACE 1*2G/ 160/BT/6L/5R/ CB_bg_0.3D_HG_ZH31 PMDT3200 BT 2.0 AS4330161G12Mi PA Canada LX.ATV0Y.
Acer P/N Description AS4330161G12Mi Model PA ACLASpanish LX.ATV0Y.009 AS4330-161G12Mi EM VHB32ATEA3 MC UMACE 1*1G/ 120/6L/5R/ CB_bg_0.3D_HG_ES22 CMT1600 N AS4330161G12Mi PA ACLASpanish LX.ATV0Y.008 AS4330-161G12Mi EM VHB32ATEA1 MC UMACE 1*1G/ 120/6L/5R/ CB_bg_0.3D_HG_ES22 CMT1600 N AS4330161G12Mi PA ACLASpanish LX.ATV0Y.007 AS4330-161G12Mi VHB32ATEA1 MC UMACE 1*1G/ 120/6L/5R/ CB_bg_0.3D_HG_ES21 CMT1600 N AS4330161G12Mn AAP Australia/ New Zealand LX.ATV0C.
Acer P/N Description AS4330161G16Mi Model AAP RO Thailand Country LX.ATV0C.011 AS4330-161G16Mi LINPUSATH1 UMACE 1*1G/160/ BT/6L/5R/ CB_bg_0.3D_HG_EN11 CMT1600 BT 2.0 AS4330171G16Mi AAP Thailand LX.ATV0C.010 AS4330-171G16Mi LINPUSATH1 UMACE 1*1G/160/ BT/6L/5R/ CB_bg_0.3D_HG_EN11 CMT1700 BT 2.0 AS4330571G12Mi TWN GCTWN LX.ATV0Y.006 AS4330-571G12Mi VHB32ATTW1 MC UMACE 1*1G/120/6L/5R/ CB_bg_0.3D_HG_TC11 CM575 N AS4330161G12Mi TWN GCTWN LX.ATV0Y.
WLAN1 WLAN 2 AS4730Z341G16n Model N14.1WXGAG SO1GBII6 N N160GB5.4KS N 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN AS4730Z322G12Mi N14.1WXGAG SO2GBII6 N N120GB5.4KS NSM8XS 3rd WiFi BG 3rd WiFi BG AS4730Z322G12Mi N14.1WXGAG SO2GBII6 N N120GB5.4KS NSM8XS 3rd WiFi BG 3rd WiFi BG AS4730Z322G12Mi N14.1WXGAG SO2GBII6 N N120GB5.4KS NSM8XS 3rd WiFi BG 3rd WiFi BG AS4730Z322G12Mi N14.1WXGAG SO2GBII6 N N120GB5.4KS NSM8XS 3rd WiFi BG 3rd WiFi BG AS4730Z322G12Mi N14.
LCD Mem1 HDD 1 (GB) ODD WLAN1 WLAN 2 AS4730Z320512Mi Model N14.1WXGAG SO512MBII6 N N120GB5.4KS NSM8XS 3rd WiFi BG 3rd WiFi BG AS4730Z321G12Mi N14.1WXGAG SO1GBII6 N N120GB5.4KS NSM8XS 3rd WiFi BG 3rd WiFi BG AS4730Z343G32Mn N14.1WXGAG SO2GBII6 SO1GBII6 N320GB5.4KS NSM8XS 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN AS4730Z342G16Mi N14.1WXGAG SO1GBII6 SO1GBII6 N160GB5.4KS NSM8XS 3rd WiFi BG 3rd WiFi BG AS4730Z322G16Mi N14.1WXGAG SO1GBII6 SO1GBII6 N160GB5.
Model LCD HDD 1 (GB) ODD WLAN1 WLAN 2 AS4330161G12Mn N14.1WXGAG SO1GBII6 N N120GB5.4KS NSM8XS 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN AS4330161G12Mn N14.1WXGAG SO1GBII6 N N120GB5.4KS NSM8XS 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN AS4330161G12Mn N14.1WXGAG SO1GBII6 N N120GB5.4KS NSM8XS 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN AS4330161G12Mn N14.1WXGAG SO1GBII6 N N120GB5.4KS NSM8XS 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN AS4330161G12Mn N14.1WXGAG SO1GBII6 N N120GB5.
175 Appendix A
Appendix A 176
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows® XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Microsoft® Windows® Vista Environment Test Vendor Type Description Adapter Test F0000183 DELTA CN 65W Adapter DELTA 65W 1.7x5.5x11 SADP-65KB DFA LF level 4 10001023 LITE-ON 65W Adapter LITE-ON 65W 1.7x5.5x11 PA-1650-02AC LF level 4 60002015 HIPRO 65W Adapter HIPRO 65W 19V 1.7x5.5x11 Yellow HP-OK065B13 LED LF level 4 F0000183 DELTA CN 90W Adapter DELTA 90W 1.7x5.5x11 ADP-90SB BBEA LF level 4 10001023 LITE-ON 90W Adapter LITE-ON 90W 19V 1.7x5.
Vendor 60002162 SIMPLO Type Description 6CELL2.4 Battery SIMPLO AS-2007A Li-Ion 3S2P SAMSUNG 6 cell 2400mAh 2nd COMMON BT 2.0 Foxconn Bluetooth FOX_BRM_2.0 F/W 300 9999995 ONE TIME VENDER 0.3M DV Chicony 0.3M DV Calla_2 9999995 ONE TIME VENDER 0.3M DV Suyin 0.3M DV Camellia_2 9999995 ONE TIME VENDER 0.3M DV Chicony 0.3M DV Calla_2 9999995 ONE TIME VENDER 0.3M DV Chicony 0.3M DV Calla_2 9999995 ONE TIME VENDER 0.3M DV Bison 0.
Vendor Type Description 10001067 INTEL CM575 CPU Intel Celeron 575 PGA 2.0G 1M 667 MV 10001067 INTEL C2DP7350 CPU Intel Core2Dual P7350 PGA 2.0G 3M 1066 25W 10001067 INTEL C2DT5800 CPU Intel Core2Dual T5800 PGA 2.0G 2M 800 MV, TJ, noVT 10001067 INTEL PMDT3400 CPU Intel Pentium Dual-Core T3400 PGA 2.16G 1M 667 MV 10001067 INTEL PMDT3200 CPU Intel Pentium Dual-Core T3200 2.0G 1M 667 MV 10001067 INTEL C2DP7450 CPU Intel Core2Dual P7450 PGA 2.
Vendor Type Description 60002036 SEAGATE N320GB5.4KS HDD SEAGATE 2.5" 5400rpm 320GB ST9320320AS Crockett SATA LF F/W:0303 60002005 HGST SG N160GB5.4KS HDD HGST 2.5" 5400rpm 160GB HTS543216L9A300 Falcon-B SATA LF F/W:C40C 60002036 SEAGATE N160GB5.4KS HDD SEAGATE 2.5" 5400rpm 160GB ST9160310AS Crockett SATA LF F/W:0303 60001922 TOSHIBA DIGI N120GB5.4KS HDD TOSHIBA 2.5" 5400rpm 120GB MK1252GSX Virgo BS SATA LF F/W:LV010J 60002005 HGST SG N120GB5.4KS HDD HGST 2.
Vendor Type Description 60002215 SAMSUNG SO1GBII6 Memory SAMSUNG SO-DIMM DDRII 667 1GB M470T2864QZ3-CE6 LF 60002215 SAMSUNG SO1GBII6 Memory SAMSUNG SO-DIMM DDRII 667 1GB M470T2864DZ3-CE6 LF 60002215 SAMSUNG SO1GBII6 Memory SAMSUNG SO-DIMM DDRII 667 1GB M470T2864DZ3-CE6 LF 60002215 SAMSUNG SO512MBII6 Memory SAMSUNG SO-DIMM DDRII 667 512MB M470T6554EZ3-CE6 LF 32*16 0.08um 60002215 SAMSUNG SO512MBII6 Memory SAMSUNG SO-DIMM DDRII 667 512MB M470T6554EZ3-CE6 LF 32*16 0.
Vendor Type Description 23418669 HLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GSA-T50N LF W/O bezel SATA 10001063 SONY NSM8XS ODD SONY Super-Multi DRIVE 12.7mm Tray DL 8X AD-7560S LF W/O bezel SATA 10001070 PHILIPS NSM8XS ODD PLDS Super-Multi DRIVE 12.7mm Tray DL 8X DS-8A2S LF W/O bezel SATA 10001063 SONY NCB24XS ODD SONY COMBO 12.7mm Tray DL 24X CRX880S LF W/O bezel SATA 10001063 SONY NCB24XS ODD SONY COMBO 12.
Vendor Type Description WLAN Test 184 9999995 ONE TIME VENDER 3rd WiFi BG Foxconn Wireless LAN Broadcom 4312 minicard b/g 23707801 FOXCONN TW 3rd WiFi BG Foxconn FOX_ATH_XB63 Foxconn Atheros XB63 minicard b/g 9999995 ONE TIME VENDER 3rd WiFi 1x2 BGN Foxconn Wireless LAN Atheros AR5B91 1x2 BGN 9999995 ONE TIME VENDER 3rd WiFi 1x2 BGN Foxconn Wireless LAN Wireless LAN Ralink RT2700E 1x2 BGN Appendix B
Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
186 Appendix C
Index A Display 4 AFLASH Utility Antennas display 35 hotkeys 104 14 E B EasyTouch Failure Battery Pack 44 Euro BIOS Flowchart Features 1 39 Fingerprint Reader Failure BIOS Supports protocol 19 Boot 33 Exit 34 Navigating 27 Onboard Device Configuration 31 Save and Exit 34 Security 30 System Security 34 35 FPC Cable 102 FRU (Field Replaceable Unit) List 155 H Hard Disk Drive Module 52 Hibernation mode 14 Hot Keys 12 hotkey Bluetooth module 82 Board Layout I 151 brightness hotkeys
Launch Board LCD Bezel hotkey 75 14 System 95 Block Diagram 102 LCD Failure 133 LCD Brackets T LCD Module Disassembly Test Compatible Components 94 LCD Panel 101 lower cover 47 Flowchart Thermal Unit Failure Top 151 Touch Pad Bracket hotkey 58 Built-in KB Failure 133 EasyTouch Buttons 142 Fingerprint Reader 142 Internal Microphone 136 Internal Speakers 134 LCD Failure 133 MediTouch Buttons 142 Modem 141 No Display 131 ODD 138 Other Failures 143 Power On 130 Thermal Unit 142 Touchpad 134 WLAN