TravelMate 4730/4730G Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on TravelMate 4730/4730G Series service guide.
Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
VI
Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the Launch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Removing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Removing the Upper Cover . . . . . . . . . . . . . . . . . . .
Table of Contents Troubleshooting 123 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 LCD Failure . . . .
Table of Contents X
Chapter 1 System Specifications Features Below is a brief summary of the computer’s many feature: NOTE: Items marked with * denote only selected models.
Communication • Acer Video Conference, featuring: • Integrated Acer Crystal Eye webcam* • Optional Acer Xpress VoIP phone* • WLAN: Intel® Wireless WiFi Link 5100/5300* • WiFIi®/WiMAX™: Intel® Wireless WiFi Link 5150/5350 (Subject to availability) • WPAN: Bluetooth® 2.0+Enhanced Data Rate (EDR)* • LAN: Gigabit Ethernet, Wake-on-LAN ready • Modem: 56K ITU V.
• Microphone-in jack • Line-in jack • Ethernet (RJ-45) port • Modem (RJ-11) port • DC-in jack for AC adapter Environment • • Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% NOTE: Items marked with * denote only selected models. The specifications listed above are for reference only. The exact configuration of your PC depends on the model purchased.
System Block Diagram 4 Chapter 1
Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View No. Icon Item Description 1 Microphone Internal microphone for sound recording. 2 Acer Crystal Eye Web camera for video communication (only for certain models). 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 4 Empowering key Launch Acer Empowering Technology.
No. Icon Item Description 9 Click buttons (left, center* and right) The left and right buttons function like the left and right mouse buttons. *The center button serves as Acer BioProtection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). 10 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 11 Power button Turns the computer on and off. 12 Easy-launch buttons Buttons for launching frequently used programs.
Left View No. Item Description 1 Acer EasyPort IV connector Connects to Acer EasyPort IV (only for certain models). 2 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based network. 3 External display (VGA) port Connects to a display device (e.g. external monitor, LCD projector). HDMI Connects to a television or display device with HDMI input (only for certain models). 5 2 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera).
Right View No. Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical drive eject button Ejects the optical disk from the drive. 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off.
Bottom View No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Memory compartment Houses the computer's main memory. 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Acer DASP (Disk Anti-Shock Protection) Protects the hard disk drive from shocks and bumps (only for certain models). 6 Ventilation slots and cooling fan Enable the computer to stay cool, even after prolonged use.
Indicators The computer has several easy-to-read status indicators: The front panel indicators are visible even when the computer cover is closed. Icon Function Description Bluetooth Indicates the status of Bluetooth communication. WLAN Indicates the status of wireless LAN communication. Power Indicates the computer's power status. Battery Indicates the computer's battery status. HDD Indicates when the hard disk drive is active. Num Lock Lights up when Num Lock is activated.
Touchpad Basics (with fingerprint reader) The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader: • Move your finger across the touchpad (2) to move the cursor. • Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button.
Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock + When Num Lock is on, the embedded keypad is in numeric mode.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu.
Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the key before pressing the other key in the hotkey combination. Hotkey 14 Icon Function Description + Hotkey help Displays help on hotkeys. + Acer eSettings Management Launches Acer eSettings Management in Acer Empowering Technology.
Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold and then press the <5> key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. The US dollar sign 1. Open a text editor or word processor. 2.
Using the System Utilities Acer Bio-Protection (only for certain models) Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft Windows operating system.
Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. AcerGridVista is simple to set up: 1. 2. 3. Run Acer GridVista and select your preferred screen configuration for each display from the task bar. Drag and drop each window into the appropriate grid.
Hardware Specifications and Configurations Processor Item Specification CPU type Intel Cantiga GM / PM FSB: 667 / 800 / 1066 MHz Intel Cantiga GL FSB: 667 MHz Core logic Intel® Core™2 Duo mobile processor, supporting Intel® 64 architecture CPU package Micro uPGA-478 Package CPU Fan True Value Table CPU Temperature Core 0 Core 1 Fan Speed (RPM) SPL Spec (dBA) 58 58 2500 29 66 66 3000 31 74 74 3400 34 85 85 3800 37 100 100 4200 40 • Throttling 50%: On= 100°C; OFF=90°C • OS s
System Memory Item Specification Memory controller Built-in Memory size 0MB (no on-board memory) DIMM socket number 2 sockets Supports memory size per socket 2 GB Supports maximum memory size 4G for 64bit OS (with two 2GB SODIMM) Supports DIMM type Two DDR SODIMM Supports DIMM Speed DDR II 667 only (GL), 667/800 (GM,PM) SDRAM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications.
LAN Interface Item Specification LAN Chipset BROADCOM BCM5764M LAN connector type RJ-45 LAN connector location Left side Bluetooth Interface Item Specification Vendor and Model Broadcom BT Module PK320001F90 Radio Technology FHSS Operating Frequency 2402 ~ 2480MHz ISM band Channel Numbers 79 channels with 1MHz BW Transmitter Output Power -6~4dBm output power for class2 operation Receiver Sensitivity -80dBm @ 0.1% BER (Max) Maximum Receiver Signal -10dBm Operating Voltage 3.3V+/-0.
Combo Drive Module Item Specification Interface SATA Type Fixed Optics Super-multi/HD-DVD/Blue Ray Features G-base Audio Interface Item Specification Audio Controller REALTEK ALC268-VB1-GR Audio onboard or optional Onboard Mono or Stereo Stereo Resolution High Definition Internal microphone AC-coupled input, 100mVP-P maximum Internal speaker / Quantity 2W Speaker (Right / Left) x2 Video Memory Item Specification Chipset Integrated VGA solution for Cantiga GM,GL / External VGA card
Keyboard Item Specification Keyboard controller ENE KB926 Total number of keypads 88-/89-/93-key Windows logo key Yes Internal & external keyboard work simultaneously Plug USB keyboard to the USB port directly: Yes Battery Item Specification Vendor & model name Sanyo Sony Battery Type TM-2007A Li-Ion TM-2007A Li-Ion Pack capacity 4400mAh 7200mAh Number of battery cell 6 9 Package configuration 3S2P 3S3P LCD 14.
LCD Camera Item Specification Vendor Sertek Inc Chicony Focusing range 40 cm to infinity 27 cm to infinity Dimension (L x W x H mm) 65* 9.0 * 5.30+/-0.20 mm 65±0.2 * 9±0.1 * 5.4±0.25 mm Sensor OV7725 CMOS Sensor 350K Pixel VGA CMOS sensor Pixel Resolution 640 X 480 640 X 480 Image Size 3.98mm(H) X 2.95mm(V) Up to VGA resolution LCD Inverter Item Specification Vendor & model name YEC YNV-C01H Input voltage (V) 9 ~ 20 Input current (mA) 0.08 ~ 0.
24 Chapter 1
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Information The Information screen displays a summary of your computer hardware information. Information Main InsydeH20 Setup Utility Advanced Security Power Boot Rev. 3.5 Exit CPU Type: CPU Speed: Intel (R) Core (TM)2 Duo CPU 2.53GHz HDD Model Name: HDD Serial Number: ATAPI Model Name: ST9250827AS 5RG01NK8 Slimtype DVD A DS8A2S System BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: v0.16-T6 nVidia NB9M-GS VER62.98.1F.00.
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information Main InsydeH20 Setup Utility Advanced Security Power Boot System Time System Date [13:04:04] [06/04/2008] Total Memory Video Memory 4095 MB [256MB] Quick Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode [Enabled] [Enabled] [Enabled] [Enabled] [AHCI] F1 Help ESC Exit ↑↓ Select Item ←→ Select Menu Rev. 3.
Advanced The Advanced screen allows the user to configure the various advanced BIOS options. IMPORTANT:Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values. If making settings to items on these pages causes your system to malfunction or prevents the system from booting, open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally.
Parameter Description Submenu Items USB Configuration Enter the USB Configuration menu. • • • • • USB Driver Select EHCI 1 and 2 UHCI 1 to 5 Per-Port Control USB Port 1 to 11 Chipset Configuration Enter the Chipset Configuration menu. • • • • Port 80h Cycles DMI Link ASPM Control PCI Latency Timer VT-d ACPI Table/ Features Control Enter the ACPI Table/Features Control menu.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main InsydeH20 Setup Utility Advanced Security Power Boot Supervisor Password Is: User Password Is: HDD Password Is: Clear Clear Clear Set Supervisor Password Set User Password Set Hdd Password Power on password [Enabled] F1 Help ESC Exit ↑↓ Select Item ←→ Select Menu F5/F6 Change Values Enter Select XSubMenu Rev. 3.
Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: 2. Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.
Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. 2. Type the current password in the Enter Current Password field and press Enter. 3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”. 5. If desired, you can enable the Password on boot parameter.
Power The Power screen allows the user to configure various CPU and power management options and device wakeup behavior. Information Main InsydeH20 Setup Utility Advanced Security Power Boot XAdvanced CPU Control XPlatform Power Management ACPI S3: W ake on PME W ake on Modem Ring Auto wake on S5 Quickly S4 Resume F1 Help ESC Exit Rev. 3.5 Exit Item Specific Help These items control various CPU parameters.
Parameter 34 Description Submenu Items Platform Power Management Enter the Platform Power Management menu. • • • PCI Clock Run _CST - C4 Latency Value C4 on C3 - Deeper Sleep ACPI S3 Enable or Disable ACPI S1/S3 Sleep State. N/A Wake on PME Enable or Disable wake up when the system power is off and a PCI Power Management Enable wake up event occurs. N/A Wake on Modem Ring Enable or Disable wake up when the system power is off and a modem attached to the serial port is ringing.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Information Main InsydeH20 Setup Utility Advanced Security Power Boot Boot priority order: 1. 2. 3. 4. 5. 6. USB HDD : IDE0 : ST9250827AS IDE1 : Slimtype DVD a DS8A2S USB FDD : Network Boot : MBA v11.0.
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information Main InsydeH20 Setup Utility Advanced Security Power Boot Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes F1 Help ESC Exit ↑↓ Select Item ←→ Select Menu F5/F6 Change Valies Enter Select XSubMenu Rev. 3.5 Exit Item Specific Help Exit System Setup and save your changes to CMOS.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: Create a Crisis Recovery Media (such as USB HDD) before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
4. In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. 38 5. Flash is complete when the following message displays. 6. Shutdown or reboot base on iflash.bat command.
Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: • If you key in wrong HDD password three times, Hdd password error code displays. See the image below. To reset the HDD password, run HDD_PW.EXE as follows: 1. Key in hdd_pw 15494 0 2. Press 2. 3. Select one upper-case string from the list. 4. Reboot system and key in the selected string (0KJFN42 or UVEIQ96) on the HDD User Password screen.
Remove BIOS Password: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run BIOS_PW.EXE as follows: 1. Key in bios_pw 14452 0 2. Select one string from the list.
3. Reboot the system and key in the selected string (qjjg9vy, 07yqmjd etc.) for the BIOS user password.
42 Chapter 2
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat screwdriver • Philips screwdriver • Plastic flat screwdriver • Plastic tweezers NOTE: The screws for the different components vary in size.
General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. 4. Remove the battery pack.
External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Screw List Step Screw Quantity Color Part No. Memory Cover M2.
Removing the Battery Pack 1. Turn computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2).
Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot.
Removing the NewCard dummy card 1. Push the NewCard eject button to eject it, then push it all the way in to eject the NewCard dummy. 2. Pull it out from the slot.
Removing the Lower Covers 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the SD dummy card” on page 47. 3. See “Removing the NewCard dummy card” on page 48. 4. Loosen the five captive screws in the Memory, HDD, and WLAN bays as shown. Memory Cover HDD Cover WLAN Cover 5. Carefully open the memory cover. 6. Remove the HDD cover as shown.
7. Remove the WLAN cover as shown.
Removing the DIMM Modules 1. See “Removing the Battery Pack” on page 46. 2. Remove the Memory Module cover See “Removing the Lower Covers” on page 49. 3. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 4. Remove the DIMM module. 5. Repeat steps for the second DIMM module.
Removing the WLAN Module 1. See “Removing the Battery Pack” on page 46. 2. Remove the WLAN cover. See “Removing the Lower Covers” on page 49. 3. Remove the adhesive tape and disconnect the antenna cables from the WLAN board. 4. Move the antenna cables away and remove the two screws on the WLAN board to release the WLAN board.
5. Detach the WLAN board from the WLAN socket. NOTE: When re-attaching the antenna to the WLAN board, make sure the cables are arranged under the WLAN bracket.
Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 46. 2. Remove the HDD cover, See “Removing the Lower Covers” on page 49. 3. Use the mylar tab to slide and lift up the hard disk drive module to remove. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. 4. Remove the HDD holder by easing the sides outward to clear the carrier.
5. Remove the four screws securing the hard disk to the carrier. Step HDD Carrier Size M3*3.5 (NL) Quantity Screw Type 4 6. Remove the HDD from the carrier.
Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 46. 2. Remove the Memory cover. See “Removing the Lower Covers” on page 49. 3. Remove the screw securing the ODD module. Step ODD Module Size M2.5*5(NL) Quantity Screw Type 1 4. Using a screw driver, push the ODD module through the chassis and pull to remove it from the main unit.
5. Remove the three screws securing the ODD bracket and remove the ODD bracket from the ODD module. Step ODD Bracket Size M2*3 (NL) Quantity Screw Type 3 6. Insert a pin in the eject hole of the ODD to eject the ODD tray. 7. Press down on the locking catch to release the ODD cover and remove.
Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Step 58 Screw Quantity Color Part No. Switch Cover M2*3 (NL) 2 MA0000060G0 LCD Module M2.5*8(NL) 4 MA000005YG0 LCD Module M2.5*5 (NL) 2 MA000007YG0 Upper Cover M2.5*8 (NL) 8 MA000005YG0 Upper Cover M2.5*5 (NL) 7 MA000007YG0 Touch Pad Bracket M2*3 (NL) 2 MA0000060G0 Launch Board M2*3 (NL) 2 MA0000060G0 Speaker M2*3 (NL) 4 MA0000060G0 I/O Board M2.
Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that only fingers are used to remove the Switch Cover. 1. See “Removing the Battery Pack” on page 46. 2. Locate and remove the five securing screws as shown. Step Switch Cover Size M2.5*3 Quantity Screw Type 5 3. Turn the computer over and open the LCD module fully to expose the Switch Cover.
Removing the Keyboard 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the Switch Cover” on page 59. 3. Remove the two screws securing the keyboard to the upper case. Step Keyboard Size M2*3 Quantity Screw Type 2 4. Lift the keyboard as shown to remove from the chassis. 5. Turn the keyboard over and pull back the securing latch to release the FFC.
6. Remove the keyboard from the chassis. Removing the Power Board 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the Keyboard” on page 60. 3. Disconnect the Power Board cable from the mainboard. 4. Remove the two securing screws from the Power Board. NOTE: The left hand securing screw is shared by the eKey Board.
Step Power Board Size M2*3 Quantity Screw Type 2 Removing the Launch Board 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the Keyboard” on page 60. 3. Disconnect the Launch Board cable from the mainboard. 4. Remove the two securing screws from the Launch Board. NOTE: The right hand securing screw is shared by the Power Board.
Step Launch Board Size M2*3 Quantity Screw Type 2 Removing the Antenna 1. See “Removing the WLAN Module” on page 52. 2. Remove the Antenna Cables from the securing guides as shown. 3. Turn the computer over, remove the adhesive tape and disconnect the FCC cables to expose the antenna cables underneath.
4. Secure the FFC cable out of the way using the adhesive tape. 5. Turn the computer over and push the cables through the underside of the chassis. 6. Turn the computer over, and remove the cable from the mainboard as shown. 7. Remove the Antenna Cables from the housing well as shown. NOTE: Place the cables to one side to avoid damage.
Removing the LCD Module 1. Remove the Battery Pack. See “Removing the Battery Pack” on page 46. 2. Remove the Lower Covers. See “Removing the Lower Covers” on page 49. 3. Remove the WLAN Module. See “Removing the WLAN Module” on page 52. 4. Remove the Antenna. See “Removing the Antenna” on page 63. 5. Remove the two securing screws from the bottom of the chassis. Step LCD Module Size M2.5*8(NL) Quantity Screw Type 2 6. Turn the computer over. Disconnect the LCD cable from the top panel.
7. Remove the four securing screws (two on each side) connecting the LCD module. Step Size Quantity LCD Module (Red callout) M2.5*9 2 LCD Module (Blue callout) M2.5*5 2 Screw Type 8. Carefully remove the LCD module from the chassis.
Removing the Upper Cover 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the LCD Module” on page 65. 3. Turn the computer over. Remove the sixteen screws on the bottom panel. Step Upper Cover Chapter 3 Size M2.
4. Turn the computer over and disconnect the seven cables from the mainboard as shown. B A C G F E Disconnect A as shown. If necessary, remove FFC G before beginning. D Pull back the securing strip and disconnect B and C as shown. B C Remove the antenna cables from the housing and pull back away from the upper cover. 68 Release the securing latches and disconnect E as shown.
Disconnect the Power Board FFC (E) first before removing FFC D. Pull back the locking latches to release D. Release the securing latches and disconnect F as shown. Release the securing latches and disconnect G as shown. 5. Remove the single screw on the top panel. Step Upper Cover Chapter 3 Size M2.
6. Grasp the top left corner first and pry the cover off. 7. Continue moving from left to the right corner and pry it off the lower cover. 8. Move to the bottom right corner and pry it up.
9. The Upper Cover can now be removed from the lower base. Removing the Finger Print Reader 1. See “Removing the Upper Cover” on page 67. 2. Remove the securing screw from the Finger Print Reader board, and ensure the FFC is free of the upper cover. Step finger print reader Chapter 3 Size M2.
3. Remove the board bracket from the Upper Cover. IMPORTANT:Do not throw away the Bracket Pad. Remove and replace on new bracket. Bracket Pad 4. Using your fingers, gently lift the Finger Print Reader board from the Upper Cover. 5. Pull the Finger Print Reader FFC through the touchpad bracket taking care not to fray the cable.
Removing the Touch Pad Bracket 1. See “Removing the Upper Cover” on page 67. 2. Peel back the Finger Print Reader FFC to expose the Touch Pad connector. 3. Disconnect the Touch Pad FFC from the Touch Pad board. 4. Lift up the covering and remove the securing screw. Step Touch Pad Bracket Chapter 3 Size M2.
5. Remove the Touch Pad bracket. IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the entire Upper Cover. Removing the Left Speaker Module 1. See “Removing the Upper Cover” on page 67. 2. Peel back the adhesive strip to expose the speaker cabling. 3. Remove the two securing screws.
Step Left Speaker Module Size M2.5*3 (NL) Quantity Screw Type 2 4. Grasp both ends of the mylar cover and carefully pull back to expose the speaker cable.
Removing the Right Speaker Module 1. See “Removing the Upper Cover” on page 67. 2. Remove the two securing screws from the speaker module. Step Right Speaker Module Size M2.5*3 (NL) Quantity Screw Type 2 3. Grip the Speaker Module and remove.
Removing the Bluetooth Module 1. See “Removing the Upper Cover” on page 67. 2. Remove the adhesive strip to expose the Bluetooth cable. 3. Disconnect the bluetooth cable as shown. 4. Lift the corner of the module up, then grasp to remove.
Removing the Modem Module 1. See “Removing the Upper Cover” on page 67. 2. Disconnect the RJ-11 cable as shown. 3. Remove the two (2) securing screws. Step Modem Module Size M2*3 (NL) Quantity Screw Type 2 4. Lift the module and remove from the lower cover as shown.
Removing the Mainboard 1. See “Removing the LCD Module” on page 65. 2. See “Removing the Upper Cover” on page 67. 3. See “Removing the Modem Module” on page 78. 4. Turn the lower base over on a clean surface, and disconnect the DC-IN cable as shown. IMPORTANT:Ensure the cable can easily pass through the lower cover during mainboard disassembly. 5. Turn the base rightside up, and disconnect the bluetooth cable from the bottom right of the mainboard as shown.
6. Remove the two securing screws from the Mainboard. Step Size Quantity Mainboard M2.5*9 (NL) Green Call out 1 Mainboard M2.5*3 (NL) Red Call out 1 Screw Type 7. Lift the mainboard to expose the DC-IN jack and USB cable. 8. Remove the DC-IN jack and USB cable as shown.
9. Grasp the mainboard by both sides and pivot upwards to remove. CAUTION: Ensure the I/O ports at the bottom of the mainboard are clear of the bottom base to prevent damage to the mainboard.
Removing the USB Board 1. Remove the mainboard. See “Removing the Mainboard” on page 79. 2. Remove cable from the USB board. 3. Remove the two securing screws from the USB board and lift clear of the chassis.
Removing the RJ-11 Port 1. See “Removing the Mainboard” on page 79. 2. Disconnect the RJ-11 cable from the modem module. 3. Grasp the cable and gently lift it out of the housing well. 4. If necessary insert tweezers in the RJ-11 jack, lift the RJ-11 jack from the base.
Removing the Thermal Module 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the LCD Module” on page 65. 3. See “Removing the Upper Cover” on page 67. 4. See “Removing the Mainboard” on page 79. 5. Remove the eight securing screws from the Thermal Modules. Step Size Quantity CPU Thermal Module (red call out) M2*6.5 4 VGA Thermal Module (blue call out) M2*3 4 Screw Type 6. Disconnect the fan module cable from mainboard.
7. Lift the Thermal Module clear of the Mainboard.
Removing the CPU 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the Upper Cover” on page 67. 3. See “Removing the Mainboard” on page 79. 4. See “Removing the Thermal Module” on page 84. 5. Using a flat screwdriver, turn the CPU socket latch counter-clockwise 180° to release the CPU. 6. Lift the CPU clear of the Mainboard.
Removing the VGA Module 1. Remove the mainboard. See “Removing the Mainboard” on page 79. 2. Remove the two securing screws from the VGA Module. Step VGA Module Size M2*4-NI (NL) Quantity Screw Type 2 3. The VGA module lifts automatically from the mainboard. Remove the VGA Module as shown.
LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List 88 Step Screw LCD Bezel M2.5*5 (NL) Quantity 4 Color Black Part No. MA000007YG0 Inverter Board M2.5*5 (NL) 1 Black MA000007YG0 Camera Module M2*3 (NL) 2 Black MA0000060G0 LCD Panel M2.
Removing the LCD Bezel 1. Remove the LCD module. See “Removing the LCD Module” on page 65. 2. Remove the two upper and two lower bezel screw caps. Remove the four securing screws from the LCD module. Step LCD Bezel 3. Size M2.5*5 (NL) Quantity Screw Type 4 Lift up the bezel, topside first, and remove it from the LCD Module.
Removing the Inverter Board 1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page 89. 2. Remove the securing tapes from the left and right sides of the Inverter board as shown. 3. Remove the two securing screws from the Inverter board and lift the board clear of the LCD Module. Step Inverter Board Size M2.5*6 (NL) Quantity Screw Type 2 4. Remove the Inverter Board from the LCD Module.
Removing the Camera Module 1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page 89. 2. Disconnect the Camera Module cable as shown. 3. Remove the two securing screws from the Camera Module bracket.
4. Lift the Camera Bracket with the Camera Module (A) and remove the single securing screw (B). B A Step Camera Board Size M2*2.3 Quantity Screw Type 1 5. Place your finger on the top of the module and pry it away from the bracket. 6. Completely separate the camera board from the bracket.
Removing the LCD Panel 1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page 89. 2. Lift the LCD Panel clear of the LCD Module, taking care to ensure the cables are free from the back cover.
Removing the LCD Brackets and FPC Cable 1. Remove the LCD panel. See “Removing the LCD Panel” on page 93. 2. Turn the LCD panel over to expose the rear. Peel off the mylar strip and remove the FPC cable. 3. Grip the FPC cable and lift upward to detach the adhesive pads. 4. Remove the eight securing screws (four on each side) from the LCD Panel brackets. Step LCD Brackets Size M2*3 NL Quantity Screw Type 8 5. Remove the LCD brackets by pulling them away from the LCD Panel.
Removing the Antennas Editorès Note: We did not find this section covered. Please advice. 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the Lower Covers” on page 49. 3. See “Removing the WLAN Module” on page 52. 4. See “Removing the LCD Panel” on page 93. 5. Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions. 6. Remove the tabs securing the left and right antennas to the LCD module. 7.
Removing the MIC Module 1. Remove the LCD panel. See “Removing the LCD Panel” on page 93. 2. Remove the strips holding the MIC Module cable in place. Ensure the cable is free from obstructions. 3. Remove the MIC cable and Module from the LCD module.
LCD Module Reassembly Procedure Replacing the LCD Panel 1. Align the LCD brackets with the eight screw holes (four on each side) on the LCD Panel as shown. 2. Secure the LCD brackets to the LCD panel. 3. Turn the panel over. Insert the LCD Panel cable into the LCD Panel as shown.
4. Replace the MIC cable under the mylar tab strips, and replace the MIC as shown. Secure the cable by pressing down on the strips. 5. Replace the antenna cables and assembly. 6. Replace the tabs securing the left and right antennas to the LCD module. 7. Replace the strips holding the antenna cables in place. Ensure the cables are free from obstructions.
8. Secure the cable by pressing down on the securing 9. Align the hinges with the LCD back cover and strip. replace the LCD panel. 10. Replace the camera board in the bracket. 11. Replace the securing screw on the camera board. 12. Replace the Camera Module in the bottom cover. 13. Replace the two securing screws on the Camera Module bracket as shown.
14. Connect the Camera Module cable as shown. 15. Connect the right Inverter board cable as shown. 16. Connect the left Inverter board cable as shown. 17. Replace the adhesive strips on the left and right sides of the Inverter board as shown NOTE: Tuck the cables securely to prevent damage to the cables or module.
Replacing the LCD Bezel 1. Align the edge of the bezel with the bottom cover and replace the LCD Module. 2. Replace the four securing screws and the four screw caps on the LCD module.
Main Module Reassembly Procedure Replacing the VGA Module 1. Insert the VGA Module as shown. 2. Replace the two securing screws on the VGA Module. Replacing the CPU 1. Carefully turn the mainboard upside down (CPU 2. Using a flat-tipped screw driver, lock the CPU in side up), and insert the CPU into the CPU bracket the socket as shown. as shown.
Replacing the Thermal Module 1. Align and place the Thermal Module in the on the mainboard as shown. 2. Connect the fan module cable to the mainboard. 3. Replace the eight securing screws from the Thermal Module. Replacing the RJ-11 Port 1. Insert the RJ-11 port into the base as shown. Chapter 3 2. Grasp the cable and insert in the cable well along the bottom base.
3. Connect the RJ-11 cable to the modem module as shown.
Replacing the Mainboard 1. Replace the USB cable under the mainboard as shown. 2. Replace the power jack in the Lower Cover and secure by pressing the cable in the housing well. 3. Replace the Bluetooth connector as shown. 4. Ensure that the Mainboard is face up. Place the Mainboard in the chassis, rear edge first, and press down to install. 5. Ensure the screw sockets are aligned. Replace the two securing screws as shown.
Replacing the Modem Module 1. Align the screw sockets and replace the modem module and insert the module in mainboard. 2. Replace the two securing screws. 3. Connect the modem cable as shown . Replacing the USB Board 1. Replace the USB board on the lower base and secure with the single screw (provided). 2. With the mainboard removed from the lower base, replace the USB cable.
Replacing the Bluetooth Board 1. Position the module over the aligning pins and insert in place. 2. Replace the bluetooth cable as shown. 3. Replace the adhesive strip to secure the cable. Replacing the Right Speaker Module 1. Replace the speaker module on the lower cover as shown.
2. Replace the two securing screws.
Replacing the Launch Board 1. Insert the left edge of the Launch Board into place 2. Replace the two securing screws and pivot the board to replace in the lower base. . 3. Connect the launch board cable to the mainboard.
Replacing the Finger Print Reader 1. Replace the Finger Print Reader board in the upper cover. 2. Replace the bracket as shown. 3. Replace the single securing screw. Replacing the Touch Pad Bracket IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the entire Upper Cover. 1. Replace the Touch Pad bracket. 110 2. Replace the single securing screws on the Touch Pad bracket.
3. Replace the adhesive strip over the Touch Pad. 4. Replace the Touch Pad FFC as shown. Replacing the Left Speaker Module 1. Align and replace the Speaker Module in the upper 2. Replace the two securing screws as shown. case. 3. Replace the adhesive strip to secure the cable in place. Replacing the Upper Cover 1. Starting with the rear, align the upper cover with the lower cover, taking care to not force in place.
2. Connect the seven cables on the mainboard as shown.
3. Replace the single securing screw on the top panel. 4. Turn the computer over. Replace the sixteen screws on the bottom panel. Replacing the LCD Module 1. Carefully align the LCD module over the hinge sockets and lower the module into the chassis. 2. Replace the four securing screws (two on each side) securing the LCD module.
3. Connect the LCD, MIC and back light cables. 4. Turn the computer over and replace the two securing screws on the bottom of the chassis.
Replacing the Antenna Cables Ensure that the three Antenna cables pass through the Mainboard and are accessible from the underside of lower cover. 1. Replace the Antenna cables in the housing well as 2. Ensure the cables sit under the retaining brackets shown. in the housing well. 3. Insert the cables through the upper base. Chapter 3 4. Turn the computer over and pull the cable through.
5. Replace the Antenna Cables in the housing well in the bottom base as shown. 6. Turn the computer over and replace the FFC cables.
Replacing the Keyboard 1. Align the FFC with the connector and press the latch down to secure. 2. Turn the keyboard over and press down to secure. 3. Replace the two securing screws. Replacing the Switch Cover 1. Insert the back of the Switch Cover as shown and lower in place. Chapter 3 2. Starting from the left, press down on the Switch Cover to secure.
3. Turn the computer over and replace the five securing screws.
Replacing the WLAN Module 1. Insert the WLAN board into the WLAN socket. 2. Replace the two screws to secure the module. 3. Connect the two antenna cables to the module. Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier. Chapter 3 2. Replace the four screws to secure the carrier.
3. Replace the HDD holder over the HDD. 4. Insert the back first and angle the HDD in place. Replacing the DIMM Modules NOTE: To replace DIMM Module 2, first remove DIMM Module 1. In this procedure, only DIMM Module 1 is shown. 1. Insert the DIMM Module flush with the connector and press down to lock in place.
Replacing the ODD Module 1. With the ODD tray in the eject position, replace the 2. Turn the ODD over and replace the three securing ODD cover on the new ODD Module. screws. 3. Slide Module in chassis and press until Module is flush with chassis. 4. Replace the single securing screw as shown. Replacing the Lower Covers 1. Replace the Memory Cover. Chapter 3 2. Replace the two securing screws to lock in place.
3. Replace the WLAN Cover. 4. Replace the screw to secure in place. 5. Replace HDD Cover. 6. Replace the two screws to secure in place. Replacing the NewCard and SD Card Trays 1. Insert the NewCard and push into the slot until flush with the chassis cover. 122 2. Insert the SD Card and push into the slot until flush with the chassis cover.
Chapter 4 Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. 124 1. Check the power cable is properly connected to the computer and the electrical outlet. 2. Remove any extension cables between the computer and the outlet. 3.
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. 1. Make sure that the internal display is selected. On this notebook model, switching between the internal display and the external display is done by pressing Fn+F5. Reference Product pages for specific model procedures. 2.
Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 44. 3. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced. See “Disassembly Process” on page 44. 4.
LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
Touchpad Failure If the Touchpad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem.
Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. Check the Device Manager to determine that: • The device is properly installed. • There are no red Xs or yellow exclamation marks. • There are no device conflicts. • No hardware is listed under Other Devices. 3.
Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem. 1. Check that the microphone is enabled. Navigate to Start´ Control Panel´ Hardware and Sound´ Sound and select the Recording tab. 2.
HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows Vista Startup Repair Utility: a. insert the Windows Vista Operating System DVD in the ODD and restart the computer. b. When prompted, press any key to start to the operating system DVD. c.
ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem.
c. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. d. Check that there are no yellow exclamation marks against the items in DVD/CD-ROM drives. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. e.
d. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem. 1. Restart the computer and press F2 to enter the BIOS Utility. 2. Check that the drive is detected in the ATAPI Model Name field on the Information page. NOTE: Check that the entry is identical to one of the ODDs specified in “Hardware Specifications and Configurations” on page 18. 3.
USB Failure (Rightside) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem.
Wireless/WiMAX Function Failure If the WLAN/WiMAX fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Bluetooth Function Failure If the Bluetooth function fails, perform the following actions one at a time to correct the problem.
Robson Module Failure If the Robson Module fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem.
Fingerprint Reader Failure If the Fingerprint Reader fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem.
HDMI Switch Failure If the HDMI Switch fails, perform the following actions one at a time to correct the problem.
External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. 1. Try an alternative mouse. 2. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual. 3. If the mouse uses a USB connection, try an alternate USB port. 4. Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure. 5. Restart the computer. 6.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
POST Codes Tables These tables describe the POST codes, drivers, and keys for the POST. Port 80 POST Codes The following table details the Port 80 POST codes and drivers used in the POST.
Driver Name SmmDisp Port80 Code C5 Driver Name Port80 Code HiiDatabase 80 SmmReloc C4 OemSetupBrowser 82 SmmRuntime C7 Font(English) 7E SmmThunk C9 Font(French) 7F OemServices D8 Font(Chinese) 8D ChipsetInit 44 UnicodeCollation B1 SmmAccess C0 ConPlatform 5A PciHostBridge 46 ConSplitter 5D PciExpress 47 GraphicsConsole 79 GmchMbi CD Terminal 7A IchInit 48 VgaClass 5E IdeController 49 SaveMemoryConfig 5B SataController 4A AcpiSupport 5C IchSmbusLight 4B
POST Keys and Messages The following keys are available during POST. Key Function F2 Enter into Setup Menu F12 Enter into Boot Manager The following messages display during POST: Before press function key CPUID: XXXXXX Press F2 go to Setup Utility Press F12 go to Boot Manager Press [PXE HOT KEY] go to PXE Setup Menu After press function key If user pressed F2 CPUID: XXXXXX F2 is pressed. Go to Setup Utility. If user pressed F12 CPUID: XXXXXX F12 is pressed. Go to Boot Manager.
Chapter 5 Jumper and Connector Locations Top View Location Description Location Description JP1 Internal Speaker Conn. (Left) JLVDS1 LVDS Conn. JP2 Internal Speaker Conn. (Right) JMDC1 MDC Conn. JP3 Internal K/B Conn. JPCM1 PCMCIA Conn. JP4 Internal Mic. Conn. (analog) SW1 Touch Pad button (Left) JP5 Function Board Conn. SW2 Touch Pad button (Right) JP6 Button Board Conn. U10 South Bridge ICH9M JP7 Touch Pad Board Conn.
Bottom View Location JP11 Description USB Board Conn. Location JSATA2 Description SATA HDD Conn. JP12 FAN Conn. JMINI1 Mini Card Slot PJP1 DC-in Cable Conn. JMINI2 Mini Card Slot (WLAN) PJP2 Battery Pin Header (connection with Battery Board) JDIMM1 SO-DIMM Slot JDOCK1 Cable Dock Conn. JDIMM2 SO-DIMM Slot JRJ45 RJ45 Conn. JCPU1 CPU Socket JCRT1 CRT Conn. SW3 WLAN Switch JHDMI1 HDMI Conn. SW4 Bluetooth Switch JUSB1 USB Conn. U30 North Bridge JUSB2 USB Conn.
Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for TravelMate 4730/4730G. TravelMate 4730/4730G provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system provides a function hotkey: Fn+Esc, for enable BIOS Recovery process when system is powered on during BIOS POST.
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 4730/4730G. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
TravelMate 4730/4730G Exploded Diagrams Main Module 8 1 2 9 3 4 5 6 10 7 Item 150 Description Part No. Item Description Part No. 1 Keyboard KB.INT00.002 6 DC in cable 50.TQ602.004 2 Upper Case 60.TQ602.001 7 Lower Case 60.TQ602.002 3 Mainboard TBD 8 Middle Cover 42.TQ602.001 4 CPU TBD 9 Modem FX.22500.021 5 Thermal Module 60.TQ602.
LCD Module 6 1 7 2 3 8 4 9 5 10 11 Item Description Part No. Item Description Part No. 1 Camera Module 57.TQ602.001 7 MIC Cable 23.TQ602.004 2 Camera Bracket 33.TQ602.006 8 LCD Bracket Right 33.TQ602.004 3 LCD Cable 50.TQ602.009 9 Antenna Right 50.TQ602.006 4 LCD Bracket Left 33.TQ602.005 10 Inverter Board 19.TQ602.001 5 Antenna Left 50.TQ602.007 11 LCD Module LK.14105.019 6 LCD Bezel 60.TQ602.
TravelMate 4730/4730G FRU List Category Description Acer P/N Adapter ADAPTER 65W 3PIN DELTA SADP-65KB AP.06501.013 ADAPTER 65W 3PIN LITEON PA-1650-02AC AP.06503.016 JALA0 ADAPTER 65W 3PIN HIPRO AC-OK065B13 AP.0650A.010 ADAPTER 90W 3PIN DELTA ADP-90SB BBEA AP.09001.013 ADAPTER 90W 3PIN LITEON PA-1900-24AR AP.09003.011 ADAPTER 90W 3PIN HIPRO AC-OL093B13P AP.0900A.001 BATTERY LI-ION 6CELLS 4.4KAH SANYO 3S2P BT.00603.044 BATTERY LI-ION 9CELLS 7.2KAH SONY 3S3P BT.00904.
Category Description Acer P/N VGA BOARD-NB9MGS256MB VG.9MG06.002 HDMI BOARD-UMA 55.TQ602.006 HALF MINI CARD 533AN_HMWG-INTEL KI.SPM01.001 HALF MINI CARD 512AN_HMWG-INTEL KI.SPM01.003 BLUE TOOTH CABLE 50.TQ602.001 RJ11 CABLE 50.TQ602.002 USB CABLE 50.TQ602.003 DC-IN CABLE 65W (UMA) 50.TQ602.004 DC-IN CABLE 90W (DIS) 50.TQ602.005 ANTENNA R 50.TQ602.006 ANTENNA L 50.TQ602.007 T/P FFC 50.TQ602.
Category Description Acer P/N Cable POWER CORD US 3 PIN 27.TAVV5.001 POWER CORD EU 3 PIN 27.TAVV5.002 POWER CORD AUS 3 PIN 27.TAVV5.003 POWER CORD UK 3 PIN 27.TAVV5.004 POWER CORD CHINA 3 PIN 27.TAVV5.005 POWER CORD SWISS 3 PIN 27.TAVV5.006 POWER CORD ITALIAN 3 PIN 27.TAVV5.007 POWER CORD DENMARK 3 PIN 27.TAVV5.008 POWER CORD JP 3 PIN 27.TAVV5.009 POWER CORD SOUTH AFRICA 3 PIN 27.TAVV5.010 POWER CORD KOERA 3 PIN 27.TAVV5.011 POWER CORD ISRAEL 3 PIN 27.TAVV5.
Category Description Acer P/N RAM DOOR 42.TQ602.005 HDD DOOR FOR DASP 42.TQ602.006 MINI DOOR 42.TQ602.007 PCMCIA DUMMY CARD 42.TQ602.008 SD DUMMY CARD 42.TQ602.009 INTEL CPU T9600 2.8G AW80576GH0726M SLB47 C0 TBD INTEL CPU T9400 2.53G AW80576GH0616M SLB46 C0 TBD INTEL CPU P9500 2.53 AW80576SH0616M SLB4E C0 TBD INTEL CPU P8600 2.4G AW80577SH0563M SLB3S M0 TBD INTEL CPU P8400 2.
Category Description Acer P/N Combo Drive 156 DVD/CDRW COMBO DRIVE TOSHIBA TS-L463A KO.02401.006 DVD/CDRW COMBO DRIVE SONY CRX890S KO.0240E.009 ODD BEZEL-COMBO 42.TQ602.010 ODD BRACKET 33.TQ602.001 DVD SUPER MULTI DRIVE PIONEER DVR-TD08RS KU.00805.044 DVD SUPER MULTI DRIVE PANASONIC UJ-870S KU.00807.059 DVD SUPER MULTI DRIVE HLDS GSA-T50N CHINA KU.0080D.029 DVD SUPER MULTI DRIVE HLDS GSA-T50N MALAYSIA KU.0080D.034 DVD SUPER MULTI DRIVE PHILIPS DS-8A2S KU.0080F.
Category Description Acer P/N HDD/Hard Disk Drive HDD SATA 120G 5400RPM HGST HT542512K9SA00 KH.12007.014 HDD SATA 120G 5400RPM TOSHIBA MK1246GSX KH.12004.007 HDD SATA 120G 5400RPM SEAGATE ST9120817AS KH.12001.032 HDD SATA 120G 5400RPM WD WD1200BEVS-22USTO KH.12008.019 HDD SATA 160G 5400RPM HGST HTS542516K9SA00 KH.16007.016 HDD SATA 160G 5400RPM TOSHIBA MK1646GSX KH.16004.002 HDD SATA 160G 5400RPM SEAGATE ST9160827AS KH.16001.029 HDD SATA 160G 5400RPM WD WD1600BEVT-22ZCTO KH.16008.
Category Description Acer P/N KEYBOARD INTE(UI) BLACK TM KB.INT00.002 KEYBOARD ARABIC BLACK TM KB.INT00.035 KEYBOARD BELGIAN BLACK TM KB.INT00.034 KEYBOARD BRAZILIAN BLACK TM KB.INT00.033 KEYBOARD CANADIA/FRENCH BLACK TM KB.INT00.032 KEYBOARD CHINESE BLACK TM KB.INT00.031 KEYBOARD CZECH BLACK TM KB.INT00.030 KEYBOARD DENMARK BLACK TM KB.INT00.029 KEYBOARD NETHERLANDS BLACK TM KB.INT00.028 KEYBOARD FRENCH BLACK TM KB.INT00.026 KEYBOARD GERMAN BLACK TM KB.INT00.
Category Chapter 6 Description Acer P/N LCD COVER ASSY-PLASTIC 60.TQ602.003 LCD BEZEL FOR CCD 60.TQ602.005 LCD BRACKET-R 33.TQ602.004 LCD BRACKET-L 33.TQ602.005 CAMERA 0.3M 57.TQ602.001 CAMERA BRACKET 33.TQ602.006 SCREW PAD 47.TQ602.001 LCD PANEL NG 14.1 WXGA AUO B141EW04-V3 LF 200nit 16ms LK.14105.019 LCD PANEL NG 14.1 WXGA SAM LTN141W3-L01-2 L6 LF 200nit 16ms LK.14106.013 LCD PANEL NG 14.1 WXGA CMO N141I3-L01 LF 200nit 10ms LK.1410D.015 LCD PANEL NG 14.
Category 160 Description Acer P/N LCD COVER ASSY-MG 60.TQ602.004 LCD BEZEL FOR CCD 60.TQ602.005 LCD BRACKET-R 33.TQ602.004 LCD BRACKET-L 33.TQ602.005 CAMERA 0.3M 57.TQ602.001 CAMERA BRACKET 33.TQ602.006 SCREW PAD 47.TQ602.001 LCD PANEL G 14.1 WXGA AUO B141EW04-V4 LF 200nit 16ms LK.14105.018 LCD PANEL G 14.1 WXGA SAM LTN141W3-L01-J L6 LF 200nit 16ms LK.14106.014 LCD PANEL G 14.1 WXGA CMO N141I3-L02 LF 200nit 10ms LK.1410D.016 LCD PANEL G 14.1 WXGA LPL LP141WX3-TLN1 200nit 16ms LK.
Category Chapter 6 Description Acer P/N LCD COVER ASSY-PLASTIC 60.TQ602.003 LCD BEZEL FOR CCD 60.TQ602.005 LCD BRACKET-R 33.TQ602.004 LCD BRACKET-L 33.TQ602.005 CAMERA 0.3M 57.TQ602.001 CAMERA BRACKET 33.TQ602.006 SCREW PAD 47.TQ602.001 LCD PANEL G 14.1 WXGA AUO B141EW04-V4 LF 200nit 16ms LK.14105.018 LCD PANEL G 14.1 WXGA SAM LTN141W3-L01-J L6 LF 200nit 16ms LK.14106.014 LCD PANEL G 14.1 WXGA CMO N141I3-L02 LF 200nit 10ms LK.1410D.016 LCD PANEL G 14.
Category Description Acer P/N LCD COVER ASSY-MG 60.TQ602.004 LCD BEZEL FOR CCD 60.TQ602.005 LCD BRACKET-R 33.TQ602.004 LCD BRACKET-L 33.TQ602.005 CAMERA 0.3M 57.TQ602.001 CAMERA BRACKET 33.TQ602.006 SCREW PAD 47.TQ602.
Category Description Acer P/N Memory RAM 512MB DDRII 667 NANYA NT512T64UH8B0FN-3C KN.51203.032 RAM 512MB DDRII 667 SAMSUNG M470T6464QZ3CE6 KN.5120B.026 RAM 512MB DDRII 667 HYNIX HYMP164S64CP6-Y5 KN.5120G.024 RAM 1GB DDRII 667 NANYA NT1GT64U8HB0BN-3C KN.1GB03.014 RAM 1GB DDRII 667 HYNIX HYMP112S64CP6-Y5 KN.1GB0G.012 RAM 1GB DDRII 667 INFINEON HYS64T128021EDL-3S KN.1GB02.036 RAM 2GB DDRII 667 HYNIX HYMP125S64CP8-Y5 KN.2GB0G.004 RAM 2GB DDRII 667 SAMSUNG M470T5663QZ3-CE6 KN.2GB0B.
Screw List Category 164 Description Acer P/N SCREW M2.5*3(NL) MA000005WG0 SCREW M2.5*5(NL) MA000006WG0 SCREW M2.5*9(NL) MACK25090G0 SCREW M2*2.3(NL) MACF20001G0 SCREW M2*3 (NL) MA0000060G0 SCREW M2*5 MA000004TG0 SCREW M3*3 (NL) MCDK03030G0 SCREW M2*3 (VGA) MA0000096G0 SCREW M2.5*3 (AMD_CPU) AM01O000300 SCREW M2.5*3.2 (INTEL) MA000006C00 SCREW DIS-THE-SCREW AM043000D00 SCREW M2.
Chapter 6 165
Appendix A Model Definition and Configuration TravelMate 4730/4730G Series Model RO Country Acer Part no Description CPU TM4730842G25Mn PA USA LX.TQ60Z.006 TM4730-842G25Mn VB32TRUS1 MC UMACF 1*2G/250/6L/ 5R_n2_FP_0.3D_MA_EN33 C2DP8400 TM4730842G25Mn PA Canada LX.TQ60Z.001 TM4730-842G25Mn VB32TRCA1 MC UMACF 1*2G/250/6L/ 5R_n2_FP_0.3D_MA_FR31 C2DP8400 TM4730842G25Mn PA ACLASpanish LX.TQ60Z.002 TM4730-842G25Mn EM VB32TREA3 MC UMACF 1*2G/250/6L/ 5R_n2_FP_0.
Acer Part no Description CPU TM4730841G16Mn Model AAP Thailand LX.TQ60Z.007 TM4730-841G16Mn EM VB32TRTH1 MC UMACF 2*512/160/BT/6L/ 5R_n3_FP_0.3D_MA_TH23 C2DP8400 TM4730841G16Mn AAP Philippines LX.TQ60Z.008 TM4730-841G16Mn EM VB32TRPH1 MC UMACF 1*1G/160/BT/6L/ 5R_n3_FP_0.3D_MA_EN16 C2DP8400 TM4730861G16Mn AAP Philippines LX.TQ60Z.009 TM4730-861G16Mn EM VB32TRPH1 MC UMACF 1*1G/160/BT/6L/ 5R_n3_FP_0.3D_MA_EN16 C2DP8600 TM4730841G12Mn AAP Philippines LX.TQ60C.
RO Country Acer Part no Description CPU TM4730860516Mn Model AAP Singapore LX.TQ60C.003 TM4730-860516Mn LINPUSTSG1 UMACF 1*512/160/BT/6L/5R/ CB_n3_FP_0.3D_MA_EN11 C2DP8600 TM4730840516Mn AAP Singapore LX.TQ60C.004 TM4730-840516Mn LINPUSTSG1 UMACF 1*512/160/BT/6L/5R/ CB_n3_FP_0.3D_MA_EN11 C2DP8400 TM4730844G32Mn EME A Eastern Europe LX.TQ60Z.021 TM4730-844G32Mn VB32TREU5 MC UMACF 2*2G/320/BT/9L/5R/ CB_n2_FP_0.3D_MA_PL11 C2DP8400 TM4730842G16Mn AAP Thailand LX.TQ60Z.
Acer Part no Description CPU TM4730G942G16Mn Model AAP Vietnam LX.TQB0Z.005 TM4730G-942G16Mn EM VB32TRVN1 MC 9MGSHM256CF 2*1G/160/BT/6L/5R/ CB_n3_FP_0.3D_MA_EN15 C2DT9400 TM4730G862G25Mn TWN GCTWN LX.TQB0X.009 TM4730G-862G25Mn VHP32TRTW1 MC 9MGSHM256CF 1*2G/250/BT/6L/5R/ CB_n2_FP_0.3D_MA_TC11 C2DP8600 TM4730G843G32Mn AAP Singapore LX.TQB0X.007 TM4730G-843G32Mn VHP32TRSG1 MC 9MGSHM256CF 2G+1G/320/BT/6L/ 5R_n3_FP_0.3D_MA_EN12 C2DP8400 TM4730G863G32Mn AAP Singapore LX.TQB0X.
Memory 1 Bluetooth Finger Print SP1x2M MW N TCS4E NSM8XS SP1x2M MW N TCS4E N250GB5.4 KS NSM8XS SP1x2M MW N TCS4E N N250GB5.4 KS NSM8XS SP1x2M MW N TCS4E SO2GBII6 N N250GB5.4 KS NSM8XS SP1x2M MW N TCS4E N14.1 WXGA SO2GBII6 N N250GB5.4 KS NSM8XS SP1x2M MW N TCS4E TM4730842G25Mn N14.1 WXGA G SO2GBII6 N N250GB5.4 KS NSM8XS SP1x2M MW N TCS4E TM4730842G25Mn N14.1 WXGA G SO2GBII6 N N250GB5.4 KS NSM8XS SP1x2M MW N TCS4E TM4730842G25Mn N14.
Memory 1 Bluetooth Finger Print SP3x3M MW BT 2.0 TCS4E NSM8XS SP3x3M MW BT 2.0 TCS4E N320GB5.4 KS NSM8XS SP3x3M MW BT 2.0 TCS4E SO2GBII 6 N320GB5.4 KS NSM8XS SP3x3M MW BT 2.0 TCS4E SO2GBII6 N N320GB5.4 KS NSM8XS SP3x3M MW BT 2.0 TCS4E N14.1 WXGA G SO2GBII6 SO2GBII 6 N320GB5.4 KS NSM8XS SP3x3M MW BT 2.0 TCS4E TM4730864G32Mn N14.1 WXGA G SO2GBII6 SO2GBII 6 N320GB5.4 KS NSM8XS SP3x3M MW BT 2.0 TCS4E TM4730862G32Mn N14.1 WXGA G SO2GBII6 N N320GB5.
Memory 1 Bluetooth Finger Print SP1x2M MW BT 2.0 TCS4E NBDCB2 XS SP3x3H MW BT 2.0 TCS4E N250GB5.4 KS NSM8XS SP1x2M MW BT 2.0 TCS4E N N250GB5.4 KS NSM8XS SP1x2M MW BT 2.0 TCS4E SO2GBII6 N N250GB5.4 KS NSM8XS SP1x2M MW BT 2.0 TCS4E N14.1 WXGA G SO2GBII6 N N250GB5.4 KS NSM8XS SP1x2M MW BT 2.0 TCS4E TM4730G842G25Mn N14.1 WXGA G SO2GBII6 N N250GB5.4 KS NSM8XS SP1x2M MW BT 2.0 TCS4E TM4730G842G25Mn N14.1 WXGA G SO2GBII6 N N250GB5.4 KS NSM8XS SP1x2M MW BT 2.
Memory 1 Memory 2 HDD 1 (GB) ODD Bluetooth Finger Print N14.1 WXGA SO2GBII6 SO2GBII 6 N320GB5.4 KS NSM8XS SP3x3M MW BT 2.0 TCS4E TM4730G942G25Mn N14.1 WXGA SO2GBII6 N N250GB5.4 KS NSM8XS SP3x3M MW BT 2.0 TCS4E TM4730G841G16Mn N14.1 WXGA SO1GBII6 N N160GB5.4 KS NSM8XS SP3x3M MW BT 2.0 TCS4E TM4730G944G32Mn N14.1 WXGA SO2GBII6 SO2GBII 6 N320GB5.4 KS NSM8XS SP3x3M MW BT 2.0 TCS4E TM4730G842G32Mn N14.1 WXGA G SO2GBII6 N N320GB5.4 KS NSM8XS SP3x3M MW BT 2.
Appendix A 174
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows® XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate 4730 series Compatibility Test Report released by the Acer Mobile System Testing Department.
Microsoft® Windows® Vista Environment Test Vendor Type Description Cover Test Mg-A Mg-A Mg-A DELTA 65W Adapter DELTA 65W 1.7x5.5x11 SADP-65KB DFA LF level 4 DELTA 65W-DE Adapter DELTA 65W 1.7x5.5x11 SADP-65KB BFJA LV4 LF for OBL only Adapter Test Audio Codec Test Realtek ALC268 Back Cover Test B Cover Normal w/Camera Normal w/Camera SANYO 6CELL2.2 Battery SANYO TM-2007A Li-Ion 3S2P SANYO 6 cell 4400mAh Main COMMON Normal Type SONY 9CELL2.
Vendor Type Description LAN Test Broadcom BCM5764 Broadcom BCM5764 AUO N14.1WXGAG LCD AUO 14.1" WXGA Glare B141EW04-V4 LF 200nit 16ms AUO N14.1WXGA LCD AUO 14.1" WXGA None Glare B141EW04-V3 LF 200nit 16ms NANYA SO1GBII6 SO-DIMM DDRII 667 1GB NT1GT64U8HB0BN-3C (0.09U) MICRON SO2GBII6 Memory MICRON SO-DIMM DDRII 667 2GB MT16HTF25664HY-667E1 LF NANYA SO512MBII6 Memory NANYA SO-DIMM DDRII 667 512MB NT512T64UH8B0FN-3C LF 32*16 0.09um Lite+Con MC4Z 1.5_3.3V Aus Lite-On Conexant -Unizion 1.
178 Appendix B
Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
180 Appendix C
Index A Display 4 AFLASH Utility Antennas display 37 hotkeys 95 14 E B EasyTouch Failure Battery Pack 46 Euro BIOS Flowchart 45 F Features 1 BIOS Supports protocol 18 25–37 Advanced 28 Boot 35 Exit 36 Navigating 25 Fingerprint Reader Failure BIOS Utility 138 37 FPC Cable 94 Flash Utility FRU (Field Replaceable Unit) List Onboard Device Configuration 31 Power 33 Save and Exit 36 Security 30 System Security 36 54 HDTV Switch Failure 139 Hard Disk Drive Module Hibernation mode 14 Hot
LCD Bezel 89 Right Speaker Module 94 LCD Failure 127 LCD Brackets S speakers LCD Module Disassembly Flowchart hotkey 88 Block Diagram Test Compatible Components Main Unit Disassembly Thermal Unit Failure 58 Top 79 MediaTouch Button Failure hotkey 138 Built-in KB Failure 127 EasyTouch Buttons 137 Fingerprint Reader 138 HDTV Switch 139 Internal Microphone 130 Internal Speakers 128 LCD Failure 127 MediTouch Buttons 138 Modem 135 No Display 125 ODD 132 Other Failures 140 Power On 124 Thermal U
Wireless Function Failure WLAN Board 136 52 183
184