Aspire 5550/3670 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on Aspire 5550/3670 service guide.
Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: Operating system T Windowsl® VistaTM capable NOTE: Windows VistaTM capable PCs come with Windows XP instaled, and can be upgraded to Windows VistaTM. For more information on Windows VistaTM and how to upgrade, go to: Microsoft.com/ windowsvista.
T 16.
T 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) (for Aspire 5500) T 3 USB 2.
1 2 3 RJ11 INT.SPKR 30 30 Line Out (SPDIF) INT.MIC MIC In 30 30 Line In A 533 MHz DDR2 533 MHz DDR2 30 PWR SW TPS2231 31 New card31 4, 5 100MHz B 20 CDROM C 21 LPC BUS SPI I/F PCIEx1 PCI BUS M56 Ver.: B24 M52 Ver.: A12 M54 Ver.: A12 C FIR 34 34 NS87381 SIO 35 SST25LF080A BIOS D RGB CRT LVDS 28 31 KBC 32 INT. KB 33 RE144B Renesas 802.
Board Layout Top View 1 CVR1 LID switch 8 BTBTN1 Bluetooth launch switch 2 MIC1 Microphone cable connector 9 SPK1 Speaker set cable 3 LCD1 LCD cable connector 10 BT1 Bluetooth module cable connector 4 U38 Cardbus controller (ENE CB-1410) 11 LEDB1 LED FFC connector 5 U43 LAN controller (Realtek RTL8100CL) 12 TAPD1 Touchpad cable connector 6 N/A Card reader controller (Ricoh R5C832) 13 KB1 Keyboard cable connector 7 WLBTN1 Wireless launch switch Chapter 1 5
Bottom View NOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get.
Jumper Settings/Clear BIOS Password Procedures 1. Remove the DIMM cover and the lower DDR2 memory module, then find out the G96 position on the main board. Please just the lower DDR2 memory module, you will need the upper DDR2 memory module to boot up the system. (You should tear off the mylar to see G96). 2. Use a tweezers or a screwdriver to short the G96 pad and remain the short status. 3. Power on the system until POST is completed. Then you can release the tweezers or screwdriver.
Your Acer Notebook tour After knowing your computer features, let us show you around your new TravelMate computer. Front View # 8 Icon Item Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output. 2 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer’s functions and components. 3 Keyboard For entering data into your computer. 4 Touchpad Touch-sensitive pointing device which functions like a computer mouse.
# Item Description # Item Description Closed Front View "Easy-launch buttons" on page 18 "Easy-launch buttons" on page 18 # Icon Item Description 1 Speakers Left and right speakers deliver stereo audio output. 2 USB 2.0 port Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 3 4 # Icon Press to enable/disable Bluetooth function. Item Description Bluetooth® communication button/ Lights to indicate the status of Bluetoothcommunications.
Left View # # Icon Item Icon Description Item 1 Description Kensington lock slot # Icon Connects to a Kensington-compatible computer security lock. Description Item 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical drive eject button Ejects the optical disk from the drive. 5 Emergency eject hole 6 Note: 5-in-1 card reader Ejects the optical drive tray when the computer is turned off.
3 Three USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 4 Ventilation slots Enable the computer to stay cool, even after prolong use. 5 Modem (RJ-11) port Connects to a phone line. 6 Ethernet (RJ-45) port Connects to an Ethernet 10/100-based network. Rear Panel # 1 Chapter 1 Icon Item Description DC-in jack Connects to an AC adapter. External display (VGA) port Connects to a display device(e.g., external monitor, LCD projector).
Bottom Panel # Item Description 1 Battery lock Locks the battery in position. 2 Cooling fan Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan. 3 Hard disk bay Houses the computer’s hard disk (secured with screws) 4 Memory compartment Houses the computer’s main memory. 5 Battery release latch Release the battery for removal. 6 Battery bay Houses the computer’s battery pack.
The power, battery and wireless communication status indicators are visible even when the LCD display is closed. Icon Function Description Cap lock Icon Lights when Cap Lock is activated Function Description Num lock Lights when Num Lock is activated. HDD Indicates when the hard disc or optical drive is active. Bluetooth Indicates the status of Bluetooth communication. Wireless LAN Indicates the status of wireless LAN communication. Battery Lights up when the battery is being charged.
Launch key P Default application User-programmable Acer Empowering Technology (user-programmable) Web browser Internet browser (user-programmable) Mail Email application (user-programmable) Touchpad Basics The following teaches you how to use the touchpad: 14 T Move your finger across the touchpad (2) to move the cursor. T Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions.
T Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.
Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num lock + When Num Lock is on, the embedded keypad is in numeric mode.
Key Icon Windows key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + Activates next taskbar button. + Opens the My Computer window + Opens Help and Support. + Opens the Find: All Files dialog box. + Opens the Run dialog box. + M Minimizes all windows. + action.
Hot Key Icon Function Description Fn-F4 Sleep Puts the computer in Sleep mode. Fn-F5 Display toggle Switches display output between the display screen, external monitor (if connected) and both. Fn-F6 Screen blank Turns the display screen backlight off to save power. Press any key to return. Fn-F7 Touchpad toggle Turns the internal touchpad on and off. Fn-F8 Speaker toggle Turns the speakers on and off. Fn-w Volume up Increases the speaker volume.
2. Either directly press the symbol at the bottom-right of the keyboard, or hold and then press the<5> symbol at the upper-center of the keyboard. The US dollar sign 1. Open a text editor or word processor. 2. Either directly press the key at the bottom-right of the keyboard, or hold and then press the <4> key at the upper-center of the keyboard. NOTE: This function varies by the operating system version. NOTE: Some fonts and software do not support the Euro symbol.
Acer Empowering Technology Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook. It features the following handy utilities: T T T T T T T T Acer eNet Management hooks up to location-based networks intelligently (for selected models) Acer ePower Management extends battery power via versatile usage profiles. Acer ePresentation Management connects to a projector and adjusts display settings conveniently.
Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you move from one location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings. Security and safety concerns mean that Acer eNet Management does not store username and password information.
Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC Mode (Adapter mode) The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire (1394), Wired LAN and Optical Device if supported.
5. The new profile will appear in the profile list. Battery status For real-time battery life estimates based on current usage, referto the panel on the lower left-hand side of the window. For additional options, click “Settings” to: T T T T Set alarms. Re-load factory defaults. Select what actions will be taken when the cover is closed or the power button is pressed. View information about Acer ePower Management.
Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or project using the hot key: Fn + F5. If auto-detection hardware is implemented in the system, your system display will be automatically switched out when an external display is connected to the system.
Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protexts your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft Outlook. The Acer eDataSecurity Management setup wizard will prompt you for a suvervisor password and default encryption.
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Acer eLock Management Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy drives to ensure that data can’t be stolen while your notebook is unattended. T T T T Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system.
Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: T T T Password protection. Recovery of applications and drivers. Image/data backup: T T Back up to HDD (set recovery point). T Back up to CD/DVD.
Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. Acer eSettings Management also: T T Provides a simple graphical user interface for navigating. Displays general system status and advanced monitoring for power users.
Acer OrbiCam The Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on the top of the LCD panel. The camera’s 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so that you can transmit the best video quality over an instant Messenger service. Getting to know your Acer OrbiCam 1 # Item No.
# Item No. 3 Item Rubber grip (selected models only) Rotating the Acer Orbicam The Acer OrbiCam rotates 225 degrees counterclockwise to achieve the desired angle. Refer to the illustrations below: For your convenience, the camera snaps 45 degrees to match the position of your face in front or at the back of the LCD panel. NOTE: Do not rotate the camera clockwise to prevent damage to the device. Launching the Acer OrbiCam To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen.
Click Options to display the Window, Preview, and Folder the options to change the capture window Options Window, Previewtabs. Use Folder size, preview settings, and the folder for captured photos or videos. Camera Settings T Basic settings: Click the Camera Settings icon on the bottom right corner of the capture display, then select Camera Settings from the pop-up menu. You can adjust the Video, Audio, and Zoom/ Face tracking options Camera from this window.
T Device Settings allows you to change the camera brightness, contrast, hue, saturation, sharpness, etc. T Advanced Settings allows you to achieve gain control, implement image mirror, select image enhancements and anti-flicker settings, and turn on/off the camera indicator. T Zoom/Face Track Settings allows you to adjust the zoom level and turn the face tracking feature on or off.
Using the face tracking feature To use the face tracking feature: 1. Click the left icon down arrow button, then select Single User or Multiple Users from the pop-up menu. For Single User Multiple multiple users, theUsers face tracking feature automatically centers all the users’ face in the capture window, otherwise the utility centers the face of the user closest to the camera. 2. Click the right icon to zoom in/out or reset the current view. 3.
NOTE: When using avatars, you may have to calibrate the face points to achieve better tracking. Follow screen instructions in the VisageON to continue. NOTE: You may use video effects when using the camera for IM chat/video sessions or call conferences.
Note: Using the System Utilities NOTE: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, firstStart ensureControl that the second is connected, then Panelmonitor Display Note: select Start, Control Panel, Display and click on Settings.
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value.Note: Note: Launch Manager Launch Manager allows"Easy-launch you to set the four easy-launch buttons buttons" on page 24 located above the keyboard. You can access the Launch Manager by clicking on Start > All Programs > Launch Manager to start the application.
Hardware Specifications and Configurations Processor Item CPU type Specification ® TM Intel Core Duo processor T2300/T2400/T2500/T2600 (2 MB L2 cache, 1.66/1.83/2/2.16 GHz, 667 MHz FSB) for Aspire 5550 Intel® Celeron® M Processor 410/420/430 (1MB L2 cache, 1.46/1.60/1.73 GHz, 533 MHz FSB) or higher for Aspire 3670 Core logic Intel 945GM/PM+ICH7M (for Aspire 5550) Intel 940GML+ICH7M (for Aspire 3670) CPU package Intel socketable 478pin Micro-BGA CPU core voltage 0.944~1.
System Memory Item Memory controller Specification ® Built-in Intel 945GM/PM (for Aspire 5550) Built-in Intel® 910GML (for Aspore 3670) Memory size 0MB (no on-board memory) DIMM socket number 2 sockets Supports memory size per socket 1024MB Supports maximum memory size 2GB (by two 1024MB SO-DIMM modules) Aspire 3670 4GB (by two 2048MB SO-DIMM modules) Aspire 5550 Supports DIMM type DDR 2 Synchronous DRAM Supports DIMM Speed 533/677 MHz Supports DIMM voltage 1.8V and 0.
reversed. LAN Interface Item Specification Chipset Realtek 8110 or 8110CL Supports LAN protocol 10/100Mbps LAN connector type RJ45 LAN connector location Right side Features Integrated 10/100 BASE-T transceiver Wake on LAN support compliant with ACPI 2.0 PCI v2.2 Modem Interface Item Specification Data modem data baud rate (bps) 56K Supports modem protocol V.
Hard Disk Drive Interface Item Capacity (MB) 40000 60000 80000 Bytes per sector 512 512 512 Data heads 2 3 4 (for Samsung/WD) 3 (for Seagate) Drive Format Disks 1 2 2 Spindle speed (RPM) 4200 RPM 5400 RPM 5400 RPM Performance Specifications Buffer size 2048KB 2MB 8MB Interface ATA/ATAPI-6; ATA-6 ATA/ATAPI-6; ATA-6 ATA/ATA-6; ATA-6 Max. media transfer rate (disk-buffer, Mbytes/s) 372 350 350 Data transfer rate (host~buffer, Mbytes/s) 100 MB/Sec. Ultra DMA mode-5 100 MB/Sec.
Combo Drive Interface Item Specification Applicable disc format For HDLS GCC-4244N: 1. Reads and writes data in each CD-ROM, CD-ROMXA, CD-I FMV, Video CD and CD-EXTRA 2. Reads data in Photo CD (Single and multi session) 3. Reads and writes standard CD-DA 4. Reads and writes CD-R discs conforming to “Orange Book Part 2” 5. Reads and writes CD-RW discs conforming to “Orange Book Part 3” 6.
DVD-Super Multi Interface Item Specification Applicable disc format For HLDS GMA-4082N: Support disc formats 1. Reads data in each DVD-ROM, DVD-R (Ver. 1.0, Ver.2.0 for Authoring) and DVD-RAM (Ver1.0). 2. Reads and writes in each DVD-R (Ver. 2.1 for General), DVD-R DL (Dual Layer), DVD-RW, DVD-RAM (Ver.2.2), DVD+R, DVD+R DL (Double Layer), and +RW 3. Reads data in each CD-ROM, CD-ROM XA, CD-I, Video CD, CD-Extra and CD-Text 4. Reads data in Photo CD (Single and Multi session) 5. Reads standard CD-DA 6.
Video Memory Item Chipset Specification ATI Radeon X1300 (for Aspire 5500 discrete models) Built-in Intel® 945GM (for Aspire 5500 UMA models) Built-in Intel® 910GML (for Aspire 3670) Memory size 128MB dedicated memory->ATI Radeon X1300 (for Aspire 5500 discrete models) 224 shared system memory->Built-in Intel® 945GM (for Aspire 5500 UMA models) 224MB shared system memory->Built-in Intel® 910GML (for Aspire 3670) Interface DDR2 USB Port Item Specification Chipset Built-in Intel® ICH7M USB Complianc
System Board Major Chips Item Controller PCMCIA ENE CB1410 Audio Codec Realtek ALC833 Card Reader (for Aspire 5500 only)/IEEE1394 RICOH R5C382 Keyboard Item Keyboard controller Specification Renesas RE144B Total number of keypads 88-/89-key Windows logo key Yes Internal & external keyboard work simultaneously Plug USB keyboard to the USB port directly: Yes Battery Item Vendor & model name Specification Sanyo (6cell) 2.0 Sony (6cell) 2.0 Panasonic (6cell) 2.0 SMP (6cell) 2.0 Snayo (6cell) 2.
LCD 14.1” inch Item Specification 185 185 200 Luminance Uniformity N/A N/A N/A Contrast Ratio 300 500 300 Response Time (Optical Rise Time/Fall Time)msec 25 (rising+falling) 5/11 25 (rising+falling) Nominal Input Voltage VDD +2.5V Typ. +3.3V 3.3V Typical Power Consumption (watt) N/A 4.02 (for backlight unit only) N/A Weight 420 (440max) 425 425 Physical Size(mm) 320x206x5.5 319.5x205.5x5.2 319.5x205.5x5.
LCD 14.1” inch Item Specification Temperature Range( ° C) Operating Storage (shipping) 0 to +50 0 to +50 -20 to +60 -25 to +60 LCD Inverter Item Specification Vendor & model name Darfon/V189-301GP Brightness conditions N/A Input voltage (V) 9~21 Input current (mA) 2.56 (max) Output voltage (V, rms) 780V (2000V for kick off) Output current (mA, rms) 6.
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Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys (zx). T To choose a parameter, use the cursor up/down keys ( wy). T To change the value of a parameter, press por q. T A plus sign (+) indicates the item has sub-items. Press e to expand this item. T Press ^ while you are in any of the menu options to go to the Exit menu.
Information PhoenixBIOS Setup Utility Main Information Advanced Security Boot Exit Intel (R) Pentium (R) M processor 1.60GHz CPU Type : 1600MHz CPU Speed : HDD Model Name : ST96812A - (PM) HDD Serial Number : PIONEER DVD-RW DVR-K16RA ATAPI Model Name : None ATAPI Serial Number : None System BIOS Ver: V0.05 1227 VGA BIOS Ver 01.
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. PhoenixBIOS Setup Utility Information Advanced Main Security Boot Exit Item Specific Help System Time: [20:03:49] System Date: [06/05/2006] System Memory: 640 KB , , or selects field.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed with 24-hour format. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format MM/DD/YYYY (month/day/ year) System Date System Memory This field reports the memory size of the system.
Advanced The Advanced screen displays advanced settings in BIOS.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main PhoenixBIOS Setup Utility Security Advanced Boot Exit Item Specific Help Supervisor Password is : User Password is : HDD Password is Clear Clear Clear Set Supervisor Password Set User Password Set HDD Password [Enter] [Enter] [Enter] Password on Boot [Disabled] Supervisor Password controls accesses of the whole setup utility.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option User Password is Shows the setting of the user password. Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access.
1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”. 4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility. Changing a Password 1.
If the new password and confirm new password strings do not match, the screen will display the following message.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Boot priority order: 1: IDE0: WDC WD200EB-(PM) 2: IDE1: Samsung CD-ROM 3: Boot 4. USB HDD 5. USB CD-ROM 6. USB Floppy 7.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Information Main Advanced Security Exit Boot Item Specific Help Exit Saving Changes Exit System Setup and save your changes to CMOS.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
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Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver Tweezers NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 22 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
LCD Module 4 screw caps J*4 for 15" J*8 for 15.4" LCD Bezel I*2 I*2 LCD Inverter LCD Panel LCD Assembly G*8 LCD LCD Wire Cable LCD Brackets Screw List Item 24 Description Part Number A SCW HEX NYL I#R-40/O#4-40 L5.5 34.00015.081 B SCREW MACH WAFER M2*L4 NI 86.00059.220 (PC Card slot x4) C CPU SCREW M2.5*4.3L (2.3 KG) 86.00D01.230 D CPU SCREW M2.5*4.3L (1.55 KG) 86.00D02.230 E SCREW M2.5-6 86.9A323.6R0 F SCRW M2.5*L8(NON NYLOK) 86.9A323.
Removing the Battery Pack 1. Unlock the battery lock. 2. Slide the battery latch then remove the battery.
Removing the Wireless LAN Card/the HDD Module/the Memory/the ODD Module and the LCD Module Removing the Memory and the HDD Module 26 1. Remove the five screws fastening the DIMM cover. 2. Detach the DIMM cover carefully. 3. Pop out the memory carefully. 4. Disconnect wireless main and auxiliary antenna from the wireless LAN card. 5. Pop out the wireless LAN card and remove it. 6. Remove the three screwss fastening the HDD cover. 7. Detach the HDD cover from the main unit. 8.
Removing the ODD Module 1. First, remove the screw fastening the ODD module as shown. 2. Push the ODD module outwards then remove it. Removing the LCD Module 1. Detach the middle cover from the main uiit carefully. 2. Disconnect the launch board FFC from the launch board. 3. Remove the middle cover (with launch board and microphone) from the main unit. 4. Disconnect the microphone cable from the launch board.
5. Take out the microphone from the middle cover. 6. Remove the two screws fastening the launch board. 7. Then remove the launch board from the middle cover. 8. Remove the screw holding the keyboard. 9. Turn over the keyboard as shown. . 10. Disconnect the keyboard cable. 11. Remove the keyboard from the main unit. 12. Tear off the tapes fastening the wireless antenna cable. 13. Pull the antenna set from the main unit. 14. Disconnect the LCD cable. 15.
16. Remove two screws fastening the LCD hinges. 17. Then detach the LCD module from the main unit.
Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Disconnect the touchpad cable and the LED FFC from the main board. 2. Remove the 15 screws on the bottom as shown. 3. Detach the upper case assembly from the lower case assembly carefully. Disassembling the Lower Case Assembly 4. Turn over the lower case assembly to the bottom side, then disconnect the fan cable. 5. Turn over the lower case assemlby to the fron side, then detach the bluetooth module.
11. Remove the two screws holding the speaker set. 12. Take out the speaker set from the lower case. 13. Remove the three screws fastening the system fan. 14. Detach the fan from the lower case. 15. Disconnect the RTC battery cable then detach the RTC battery. 16. Disconnect the launch board FFC from the main board. 17. Disconnect the modem cable from the main board. 18. Disconnect the modem board from the main board. 19. Disconnect the modem cable from the modem board as shown.
20. Remove the five screws fastening the heatsink. 21. Remove the heatsink from the main board. 22. Use a flat-headed screwdriver to release the CPU socket lock. 23. Remove the CPU from the CPU socket carefully. Disassembling the Upper Case Assembly 32 1. Remove the two screws fastening the LED board. 2. The remove the LED board from the upper case assembly carefully. 3. Disconnect the LED board FFC from the LED board. 4. Disconnect the touchpad FFC then remove it.
5. Remove the four screws fastening the touchpad bracket. 6. Remove the touchpad bracket (with touchpad). 7. Detach the touchpad from the touchpad bracke.
Disassembling the LCD Module (with video camera) 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Remove the two screws fastening the LCD inverter. 5. Take out the LCD inverter from the LCD cover, then disconnect the LCD cable from the inverter. 6. Remove the two screws holding the digital camera to the LCD panel. 7. Detach the CCD panel from the CCD bezel assembly. 8.
13. Take out the LCD assembly from the LCD panel. 14. Disconnect the LCD cable from the LCD. 15. Tear off the tape fastening the LCD cable and detach the LCD cable from the LCD. 16. Remove the two screws holding the wireless antenna set to the LCD panel. 17. Take out the wireless antenna set from the LCD panel. 18. Remove the two screws holding the LCD hinges then remove the hinges. 19. Remove the four screws fastening the LCD right bracket. 20. Remove the right bracket from the LCD. 21.
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Disassembling the External Modules Disassembling the HDD Module 1. Remove the four screws fastening the HDD bracket. 2. Remove the HDD bracket. Disassembling the ODD Module 1. Remove the two screws holding the ODD fix holder bracket. 2. Then remove the ODD fix holder bracket. 3. Reove the two screws fastening the ODD rail bracket then remove the rail bracket.
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Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the diagnostics program. 2.
If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window.
Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem is not corrected, see “Undetermined Problems” on page 56. T If the voltage is not correct, go to the next step.
Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Index of Error Messages Error Code List Error Codes 006 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled. Incorrect password is specified.
Error Message List Error Messages Real time clock error FRU/Action in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.
Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 41.. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 41..
Phoenix BIOS Beep Codes Code Beeps 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control wo
Code 46h Beeps 2-1-2-3 48h POST Routine Description Check ROM copyright notice Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h 58h Set key click if enabled 2-2-3-1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display pro
Code Beeps 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h 98h Fixup Multi Processor table 1-2 Search for option ROMs. One long, two short beeps on checksum failure.
Code Beeps D2h POST Routine Description Unknown interrupt Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence LCD is too dark Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD brightness cannot be adjusted Reconnect the LCD connectors. LCD contrast cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
Power-Related Symptoms Symptom / Error Battery can’t be charged Action in Sequence See “Check the Battery Pack” on page 43. Battery pack System board PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size.
Power Management-Related Symptoms Symptom / Error Battery fuel gauge in Windows doesn’t go higher than 90%. Action in Sequence Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board System hangs intermittently. Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the installed devices.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 41.): 56 1.
Chapter 5 Jumper and Connector Locations Top View 1 CVR1 LID switch 8 BTBTN1 Bluetooth launch switch 2 MIC1 Microphone cable connector 9 SPK1 Speaker set cable 3 LCD1 LCD cable connector 10 BT1 Bluetooth module cable connector 4 U38 Cardbus controller (ENE CB-1410) 11 LEDB1 LED FFC connector 5 U43 LAN controller (Realtek RTL8100CL) 12 TAPD1 Touchpad cable connector 6 N/A Card reader controller (Ricoh R5C832) 13 KB1 Keyboard cable connector 7 WLBTN1 Wireless launch swit
Bottom View NOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get.
Jumper Settings/Clear BIOS Password Procedures 1. Remove the DIMM cover and the lower DDR2 memory module, then find out the G96 position on the main board. Please just the lower DDR2 memory module, you will need the upper DDR2 memory module to boot up the system. (You should tear off the mylar to see G96). 2. Use a tweezers or a screwdriver to short the G96 pad and remain the short status. 3. Power on the system until POST is completed. Then you can release the tweezers or screwdriver.
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Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3640/TravelMate 2440. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Aspire 5550/3670 Exploded Diagram Aspire 5550/3670 FRU List Category No. Part Name and Description Acer Part No. Adapter ADAPTER 65W DELTA SADP-65KB DBE AP.06501.007 ADAPTER 65W LITEON PA-165002WR AP.06503.011 ADAPTER 65W LISHIN SLS0335A19A54LF AP.06506.003 BATTERY PACK LI 6CELL 2.0MAH SANYO BT.00603.014 BATTERY PACK LI+ 6CELL 2.0MAH SONY BT.00604.006 BATTERY PACK LI 6CELL 2.0MAH PANASONIC BT.00605.002 BATTERY PACK LI+ 6CELL 2.4MAH SANYO BT.00603.012 BATTERY PACK LI+ 6CELL 2.4MAH SONY BT.
Category No. Part Name and Description BLUETOOTH MODULE FOXCONN BCM2045 Acer Part No. 54.TB2V1.001 Note: The bluetooth module does not contain the black mylar as the image shows.. BT MODULE FOXCONN BCM2045 V00 54.A74V1.003 MODEM CABLE 50.TCZV1.006 LED CABLE 50.TCZV1.001 TOUCHPAD CABLE 50.TCZV1.002 BLUETOOTH CABLE 50.TCZV1.003 POWER CORD 2.5A 125V USA 27.01518.781 POWER CORD 10A 250V 3PIN CHINA 27.01518.591 POWER CORD 10A 125V US 27.T30V1.001 POWER CORD 7A 250V 2PIN KOREAN 27.01518.
Category No. Part Name and Description Acer Part No. LOWERCASE W/SPEAKER 60.TCZV1.001 SPEAKER 23.TCZV1.003 MIDDLE COVER W/MICROPHONE (TRAVELMATE) 60.TCZV1.003 MIDDLE COVER W/MICROPHONE (ASPIRE) 60.ADKV1.003 FRONT COVER 42.TCZV1.003 DIMM COVER 42.TCZV1.002 HDD COVER 42.TCZV1.001 TOUCHPAD BRACKET 33.TCZV1.001 UPPER CASE (TRAVELMATE) 60.TCZV1.002 UPPER CASE (ASPIRE) 60.ADKV1.
Category No. Part Name and Description Acer Part No. COMBO MODULE 24X 6M.TB2V1.001 OPTICAL FIX HOLDER BRACKET 33.TB2V1.002 OPTICAL RAIL HOLDER 33.TB2V1.003 OPTICAL BEZEL GBASE FOR COMBO 42.TB2V1.003 COMBO MODULE 24X HLDS GCC4244N LF 1.00AB W/O BEZEL KO.0240A.005 COMBO MODULE 24X LITEON SOSC-2485K W/O BEZEL KO.02409.015 CPU CEL-M370 1.5GMHZ INTEL KC.NV001.370 CPU DOTHAN730 1.6GMHZ INTEL KC.N0001.730 CPU DOTHAN740 1.73GMHZ INTEL KC.N0001.740 CPU/Processor CPU DOTHAN725A 1.
Category No. Part Name and Description OPTICAL FIX HOLDER BRACKET Acer Part No. 33.TB2V1.002 OPTICAL RAIL HOLDER 33.TB2V1.003 OPTICAL BEZEL GBASE FOR DUAL 42.TB2V1.003 42.TB2V1.004 (TM) DVD-RW DRIVE 8X S-MUTI HLDS GSA-4082N W/O BEZEL KU.0080D.017 DVD-RW DRIVE 8X DUAL LITEON SOSW-833S W/O BEZEL KU.00804.012 DUAL PIO/DVR-K16RA AG1 NOBZ LF KU.00805.019 DUAL PAN/UJ-850 AG1 NOBZL LF KU.00807.022 DUAL HLD/GWA-4082N MORAR GCP03 KU.0080D.019 S-MUTI PAN/UJ-850 AG1 NOBZL LF KU.00807.
Category No. Part Name and Description Acer Part No. HDD 60GB SEAGATE ST96812A KH.06001.004 HDD 60GB SEAGATE ST960812A KH.06001.003 HDD 60GB TOSHIBA MK6025GAS KH.06004.004 HDD 60G TOSHIBA KH.06004.007 HDD 60GB HGST HTS541260H9AT00 KH.06007.010 HDD 60GB WD WD600UE-22HCT0 KH.06008.002 HDD MODULE 80G TBD HDD BRACKET 33.TB2V1.004 HDD 80G TOSHIBA MK8025GAS KH.08004.003 HDD 80G HITACHI HTS421280H9AT00 KH.08007.011 HDD 80G SEAGATE ST980829A KH.08001.013 HDD 80G SEAGATE ST98823A KH.08001.
Category No. Part Name and Description Acer Part No. KEYBOARD 89KEY DARFON NSKH3M06 PORTUGA KB.A2707.012 KEYBOARD 88KEY DARFON NSKH3M0A ARABIA KB.A2707.013 KEYBOARD 89KEY DARFON NSKH3M0C CZECH KB.A2707.016 KEYBOARD 89KEY DARFON NSKH3M0D DANISH KB.A2707.019 KEYBOARD 89KEY NSK-H30M0E DARFON ITALY KB.A2707.009 KEYBOARD 89KEY DARFON NSKH3M0F FRENCH KB.A2707.010 KEYBOARD 89KEY DARFON NSKH30M0G GERMAN KB.A2707.008 KEYBOARD 88KEY DARFON NSKH3M0H HB KB.A2707.
Category No. Part Name and Description Acer Part No. KEYBOARD 89KEY DARFON NSKAEK0D DANISH KB.T5007.019 KEYBOARD 89KEY DARFON NSKAEK0E ITALY KB.T5007.009 KEYBOARD 89KEY DARFON NSKAEK0F FRENCH KB.T5007.010 KEYBOARD 88KEY DARFON NSKAEK0G GERMAN KB.T5007.008 KEYBOARD 88KEY DARFON NSKAEK0H HB KB.T5007.024 KEYBOARD 88KEY DARFON NSKAEK0L GK KB.T5007.023 KEYBOARD 89KEY DARFON NSKAEK0M CF KB.T5007.021 KEYBOARD 89KEY DARFON NSKAEK0N NORWEGIAN KB.T5007.018 KEYBOARD 89KEY DARFON NSKAEK0Q HG KB.
Category No. Part Name and Description Acer Part No. WIRELESS ANTENNA LEFT/RIGHT 25.TCZV1.001 LCD/INVERTER CABLE 14.1" WXGA 50.TCZV1.004 LCD BRACKET RIGHT 33.TB1V1.003 Note: Right bracket is the upper one. LCD BRACKET LEFT 33.TB1V1.004 Note: Left bracket is the lower one LCD PANEL 14.1" W/HINGE 60.AA6V1.004(Aspire) 60.TB2V1.004(TravelMate) 60.TCZV1.005(TravelMate) 66 LCD BEZEL 14.1" W/LOGO 60.TB2V1.005 HINGE PACK LEFT/RIGHT 6K.TB2V1.001 LCD 14.1" WXGA AU B141EW01 V.1 NONE GLARE LK.
Category No. Part Name and Description Acer Part No. LCD BRACKET RIGHT 33.TB1V1.003 LCD BRACKET LEFT 33.TB1V1.004 LCD PANEL 14.1" W/HINGE 60.TB2V1.004 LCD BEZEL 14.1" W/LOGO 60.TB2V1.005 HINGE PACK LEFT/RIGHT 6K.TB2V1.001 LCD 14.1" WXGA CMO N141I1-L03 GLARE LK.1410D.005 LCD 14.1" WXGA QDI QD14TL01-02 GLARE 420G LK.14109.005 LCD 14.1" WXGA AU B141EW01 V.0 GLARE TYPE LK.14105.014 LCD 14.1" WXGA SAMSUNG LTN141W1-L01 GLARE LK.14106.005 LCD 14.1" WXGA LG LP141WX1TL03 GLARE LK.14108.
Category No. Part Name and Description Acer Part No. LCD SCREW RUBBER LCD RUBBER CUSHION 47.A46V1.002 LCD SCREW RUBBER 47.TB1V1.001 NAME PLATE 40.ADKV1.001 NAME PLlATE (TM) 40.TCZV1.001 SCW HEX NYL I#R-40/O#4-40 L5.5 34.00015.081 Screws SCREW MACH WAFER M2*L4 NI 86.00059.220 SCRW M2*L3 BLACK 86.00C31.220 SCRW M2 X 2 86.00C34.620 SCR M2.5*12L B-ZN NYLOK I-HEAD 86.5A353.120 SCREW M2.5-6 86.9A323.6R0 WCH MSN+CBZ SCREW M2X2.5 86.9A352.2R5 SCREW M2*3 NYLON 1JMCPC420325 86.9A352.
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