Acer TravelMate 2100/2600 Series Service Guide PRINTED IN TAIWAN
Revision History Please refer to the table below for the updates made on TravelMate 2100/2600 service guide.
Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV Screen messages Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
Chapter 1 System Introduction Features This computer was designed with the user in mind. Here are just a few of its many features: Performance T Intel® Pentium® 4 processors, 2.8GHz and above (for TravelMate 2600) T Intel® Celeron® processors, 2.
Expansion T One Type III or two Type II CardBus PC Card slots T Upgrageable memory modules Keyboard and pointing device T 84/85/88-key Windows device T Ergonomically-centered touchpad pointing device with scroll function T One Type III or two Type II PC Card slot T One RJ-11 phone jack (V.92, 56K) T One RJ-45 network jack (Ethernet 10/100 Base-T) T One DC-in jack (AC Adapter) T One parallel port (ECP/EPP compliant) T One external monitor port T One line-out jack (3.
Chapter 1 1 2 3 4 31 INT.SPKR 31 Line Out Line In Mic In 31 A MODEM/BT MDC Card OP AMP G1421 AC'97 CODEC ALC655 22 31 30 Thermal & 2x FAN G768D 20 11,12 3 Mobile P4 /Northwood /Prescott Intel CPU HDD 21 B 21 X 4 22 USB USB 2.0 21 PRN Port29 C PC87392 NS SIO FIR 34 25/B/1 KBC 26 23 28 D 33 SST49LF040 32 LPC 4MB 21/B/2 24 14 D 33 32 LPC DEBUG CONN. INT KB 25 PS/2 Debug con 33 27 TWO SLOT CARDBUS RJ45 802.
Board Layout Top View 4 1 Line-in Port 15 CPU Socket 2 Line-out Port 16 North Bridge 3 RJ45+RJ11 17 Fan Connector 4 LCD Inverter Cable Connector 18 Second Fan Connector 5 USB Port 19 Touchpad Cable Connector 6 USB Port 20 HDD Connector 7 USB Port 21 Keyboard Connector 8 USB Port 22 Speaker Cable Connector 9 VGA Port 23 Optical Drive Connector 10 S-Video Port 24 South Bridge 11 LCD Coaxial Cable Connector 25 RTC Battery Connector 12 Parallel Port 26 Launch Boa
Bottom View 1 Wireless LAN Card Connector 5 FIR Port 2 Modem Board Connector 6 DIMM Socket 1 3 Modem Cable Connector 7 DIMM Socket 2 4 IEEE 1394 Port 8 Chapter 1 5
Panel Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. Front Panel # 6 Item Description 1 Display screen Also called LCD (Liquid Crystal Display), displays computer output. 2 Status indicators LEDs (Light Emitting Diodes) that turn on and off to show the status of the computer and its functions and components. 3 Power button Turns on the computer power. 4 Launch Keys Buttons for launching frequently used programs.
Left Panel # 1 Icon Item/ Port PC card slot Description Connects to one Type III or two Type II CardBus PC Card(s). 2 Eject buttons Eject the PC cards from the slot. 3 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. 4 Infrared port Interfaces with infrared devices (e.g., infrared printer, IR-aware computer). 5 LED indicator Lights up when the optical drive is active. 6 Eject button Ejects the optical drive tray from teh drive.
Right Panel # 8 Icon Item/ Port Description 1 Speaker Delivers stereo audio output. 2 Ventilation slots Enable the computer to stay cool, even after prolonged use. 3 Security keylock Connects to a Kensington-compatible computer security lock.
Rear Panel # Icon Port Description 1 Power Jack Connects to an AC adapter 2 Parallel port Connects to a parallel device (e.g., parallel printer). 3 Ventilation slot Enables the computer to stay cool, even after prolonged use. 4 External display port Connects to a display device (e.g., external monitor, LCD projector) and displays up to 16M colors(with FRC technology) at 1024x768 resolution 5 Four USB port (four) Connects to Universal Serial Bus (USB) 2.0 devices(e.g.
Bottom Panel # 10 Item Description 1 Battery bay Houses the computer’s battery pack. 2 Battery release latch Unlatches the battery to remove the battery pack. 3 Memory compartment Houses the computer’s main memory.
Indicators The computer has seven easy-to-read status icons on the right of the display screen. . The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. # Icon Function Description 1 Wireless communication button Lights when the Wireless LAN capability is enabled. 2 Power Lights when the computer is on.
Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock keys The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Description When @is on, all alphabetic characters typed are in uppercase. @ Num Lock (Fn-F11) ] 12 When ] is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators ), -, *, and /).
Embedded numeric keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired access Num lock on Num lock off Number keys on embedded keypad Type numbers in a normal manner. Cursor-control keys on embedded keypad Hold Shift while using cursor-control keys. Hold Fn while using cursor-control keys.
Windows keys The keyboard has two keys that perform Windows-specific functions. Keys Windows logo key Description Start button. Combinations with this key perform shortcut functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) j+ + M (Undoes Minimize All) + R (Displays the Run... dialog box) Application key 14 Opens a context menu (same as a right-click).
Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Function Description Fn-l Hotkey help Displays a list of the hotkeys and their functions. Fn-m Setup Accesses the notebook configuration utility.
Hot Key Function Description Brightness down Decreases the screen brightness. Fn-{ Home Functions as the g key. Fn-} End Functions as the d key. aGr-Euro Euro Types the Euro symbol.
The Euro symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: for US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-international. To verify the keyboard type: 1. Click on Start, Control Panel. 2. Double-click on Regional and Language Options. 3.
Launch Keys Located at the top of the keyboard are six buttons. These buttons are called lauch keys. They are designated as mail button, Web browser button, P1, P2, Bluetooth and Wireless buttons. The Wireless and Bluetooth buttons cannot be set by the user. To set the other four launch keys, run the Acer Launch Manager.
Hardware Specifications and Configurations System Board Major Chips Item Controller System core logic ATI RC300M+ATI IXP150 Super I/O controller NS PC87392 Audio controller Realtek ALC655 Video controller ATI Radeon 9000 Hard disk drive controller Embedded in ATI IXP 150 Keyboard controller Mitsubish LPC keyboard controller M38857 CardBus Controller TI 1520 RTC ATI IXP 150 Processor (for TravelMate 2100) Item CPU type Specification Intel® Cerelon® processor at 2.40 to 2.
BIOS Item Specification Supported protocols ACPI 1.0b, SMBIOS 2.3, PCI 2.2, Boot Block, PXE 2.0, Mobile PC2001, Hard Disk Password, INT 13h Extensions, PCI Bus Power Management interface Specification, EI Torito-Bootable CD-ROM Format Specification V1.0, Simple Boot Flag 1.0 BIOS password control Set by switch, see SW5 settings on Chapter 5.
Memory Combinations Slot 1 Slot 2 Total Memory 512MB 512MB 1024MB 0MB 512MB 512MB Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations.
. Hard Disk Drive Interface Item Vendor & Model Name HGST Moraga IC25N030ATMR04 HGST Moraga IC25N040ATMR04- HGST Moraga IC25N060ATMR04-0 Fujitsu V-40 MHT2030AT TOSHIBA Pluto 40G MK4025GAS HGST Fresno DK23FA-60 Seagate N1 ST93015A Fujitsu V40+ MHT2040AT TOSHIBA Neptune MK6021GAS Seagate N1 ST94019A Capacity (MB) 30000 40000 60000 Bytes per sector 512 512 512 Logical heads 16 16 16 Logical sectors 63 63 63 Logical cylinders 16383 16383 16383 Physical read/write heads 2/Not show/
CD-ROM Interface Items Specification Rotation speed 5100 rpm for QSI 5400 rpm for Mitsumi 24X CAV mode Data Buffer Capacity 128 KB (built-in) Interface Compliant to ATA/ATAPI-6 Applicable disc format QSI: CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2, Form-1 and Mode-2 Form-2, CD-i Ready, Video-CD (MPEG-1), Karaoke CD, Photo-CD, Enhanced CD, CD Plus, CD Extra, i-trax CD, CD-Text, CD-R and CD-RW Mitsumi: CD-DA, CD-ROM (Mode 1 and Mode2) CD-ROM XA (Mode 2 Form 1 and Form2), CD-I (Mode2 Form 1 and Form 2), C
DVD-ROM Interface Item Average Full Access time (typ.) Specification Random DVD-5: CAV mode 110 msec typical 150 msec average max Random 120 msec typical 160 msec average max Full Stroke CAV mode 200 msec typical 260 msec average max Full Stroke 270 msec typical 350 msec average max DVD-9: Random 150 msec typical 200 msec average max Full Stroke 340 msec typical 450 msec average max DVD-RAM (2.
Combo Drive Interface Item Transfer rate (KB/sec) Specification Read Sustained: DVD-ROM MAX 8X CAV (MAX 10800 KB/sec) CD-ROM MAX 24X CAV (MAX 3600 KB/sec) CD-R 4X, 8X (CLV), Max 16X, MAX 24X (ZCLV) Write: CD-RW 4X (CLV) HS-RW 4X,8X, 10X (CLV) ATAPI Interface: PIO mode 16.6 MB/sec :PIO Mode 4 DMA mode 16.6 MB/sec:Multi word mode 2 Ultra DMA mode 33.3MB/sec: Ultra DMA mode 2 Buffer rate 2MB Access time DVD-ROM 180 ms typ.
DVD Dual Interface Item Specification Disc Diameter 12cm and 8cm Capacity 2048 bytes/sector (DVD) 2048 bytes/block (CD Mode-1 and Mode-2 Form-1) 2336 bytes/block (Mode-2) 2328 bytes/block (Mode-2 Form-2) Operation environment for “write/rewrite” application Host Machine IBM compatible PC (Pentium 166 MHz or above) OS MS-Windows 90/ME/2000/XP/NT 4.0 Memory Min.
DVD Dual Interface Item Loading mechanism Specification Manual load/DC brushless mortor system Audio Interface Item Specification Audio Controller RTL ALC655 Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 20 bit stereo Digital to Analog converter 18 bit stereo Analog to Digital converter Compatibility Microsoft PC98/PC99, AC97 2.1 Mixed sound source Line-in, CD, Video, AUX Voice channel 8/16 bit, mono/stereo Sampling rate 44.
USB Port Item Specification USB Compliancy Level 1.1/2.0 support OHCI USB 2.0 Number of USB port 4 5V/500 mA per slot Location Rear side Other Remarks 3 independent OHCI USB1.1 Host Controller and 1 EHCI USN2.0 Host Controller.
LCD Item Display resolution (pixels) 1280x800 WXGA 1280x800 WXGA 1280x800 WXGA Pixel Pitch 0.2588x0.2588 0.2588x0.2588 0.25875x0.25875 Pixel Arrangement R.G.B. Vertical Stripe R.G.B. Vertical Stripe R.G.B. Vertical Stripe Display Mode Normally White Normally White Normally White Typical White Luminance (cd/m2) 185 195 min (5 point average) 185 also called Brightness 220 Typ. (5 point average) Luminance Uniformity 1.4 (5pts) 1.25 max. (5pts) N/A 1.50 max.
AC Adapter Item Electrostatic discharge (ESD) Specification 15KV (at air discharge) 8KV (at contact discharge) Dielectric Withstand Voltage Primary to secondary 2150VDC for 1 sec. Ground leakage current less than 250uA Power Management Power Saving Mode Phenomenon Standby Mode Enter Standby Mode when T T The buzzer beeps The Sleep indicator lights up T All power shuts off T The display shuts off T Hard disk drive is in standby mode. (spindle turned-off) 1.
Environmental Requirements Item Non-operating (packed) Specification 5~62.6Hz: 0.51mm (peak to peak) 62.6~500Hz: 4.0G Mechanical Specification Item Dimensions Specification 361(W) x 292.5(D) x 47.3(max. H)mm Weight 8Ibs (3.6kg) for 15.4” TFT LCD model with battery I/O Ports one Type III or two Type II PC Card slot, one RJ-11 phone jack (V.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys (zx). T To choose a parameter, use the cursor up/down keys ( wy). T To change the value of a parameter, press por q. T A plus sign (+) indicates the item has sub-items. Press e to expand this item. T Press ^ while you are in any of the menu options to go to the Exit menu.
Information NOTE: The system information is subject to different models. Parameter Floppy Disk Drive Description Shows floppy drive type informaiton. Note: Aspre 1620, Extensa 2700, TravelMate 2500 and Extnesa 2500 series products do not have floppy disk drive; Extensa 2000 and TravelMate 2000 series have floppy disk drive. HDD Model Name This field shows the model name of HDD installed on primary IDE master.
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen above is for reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed with 24-hour format. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format MM/DD/YYYY (month/day/ year) System Date System Memory This field reports the memory size of the system.
Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. . Parameter 37 Description Options Hyper-Threading Technology The function is supported only when the CPU installed is 3.06G or above. The system will automatically hide this selection when detecting the CPU frequency is below 3.
Parameter Description Options DMA channel Sets a DMA channel for the printer to operate in ECP mode. This parameter is enabled only if Mode is set to ECP. DMA3/DMA1 Legacy USB Support Enables, disables USB interface devices support. (Enable for use with a non-USB aware Operating System such as DOS or UNIX). Option: Disabled or Enabled Hard Disk Recovery Enables or disables Hard Disk to Hard Disk system Recovery by pressing ALT+F10 key during POST.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option User Password is Shows the setting of the user password. Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password. When set, this password protects the BIOS Setup Utility from unauthorized access.
Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”. 4.
If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup Default Load default values for all SETUP item. Discard Changes Load previous values from CMOS for all SETUP items. Save Changes Save Setup Data to CMOS.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Flat-bladed screw driver T Phillips screw driver T Tweezers T Plastic Flat-bladed screw driver Hexed Screw Driver NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 47 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
LCD Module 4 LCD Cushions E*4 LCD Bezel L*1 Inverter L*4 LCD LCD Panel H*8 for 14.1" H*6 for 15.0" LCD Coaxial Cable LCD Brackets Screw List Item A 49 Description SCREW MAC FLAT M2.5*L4 NI NYLOK (86.00123.630) B SCREW M2.0*L10 NYLOK(86.9A352.100) C SCREW M2*3 NYLON 1JMCPC420325(86.9A352.3R0) D SCREW M2.5X6(86.9A353.6R0) E SCREW M3x4 (86.9A524.4R0) F SCREW M2X2.0 (86.9A552.2R0) G SCREW WAFER NYLOK NI 2ML3 (86.9A552.3R0) H SCRW M2*4 WAFER NI (86.9A552.4R0) I SCRW M2.
Removing the Battery 1. To remove the battery, push the battery release latch. 2. Then slide the battery out from the machine.
Removing the Memory Module 51 1. See “Removing the Battery” on page 50. 2. To remove the memory module from the machine, first remove the two screws holding the dimm cover. 3. Remove the dimm cover. 4. Pop up the memory. 5. Then remove the memory.
Removing the Wireless LAN Board and the Modem Board 1. See “Removing the Battery” on page 50. 2. To remove the wireless LAN board, first remove the two screws holding the modem cover. 3. Remove the modem cover from the machine. 4. Disconnect the wireless antennae. (AUX: gray; above/Main: black; below) 5. Pop out the wireless LAN board. 6. To remove the modem board, first remove the two screws fastening the modem board. 7.
Removing the Hard Disk Drive Module 1. See “Removing the Battery” on page 50. 2. To remove the hard disk drive, pull the hard disk dirve carefully. 3. Then take the hard disk drive out of the main unit. Disassembling the Hard Disk Drive Module 53 1. See “Removing the Battery” on page 50. 2. See “Removing the Hard Disk Drive Module” on page 53. 3. Remove the two screws that fasten the HDD holder. 4. Detach the hard disk drive from the HDD holder.
Removing the LCD Module Removing the Middle Cover 1. See “Removing the Battery” on page 50. 2. To remove the middle cover, first use a plastic flat screwdriver to remove the right hinge cap. 3. Remove the screw that secures the middle cover. 4. Remove the left hinge cap. 5. Then remove the screw holding the middle cover on the other side. 6. Detach the middle cover from the machine. 7.
2. See “Removing the Middle Cover” on page 54. 3. Remove the two screws and then detach the launch board from the middle cover. Removing the LCD Module 55 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board” on page 54. 4. See “Removing the Wireless LAN Board and the Modem Board” on page 52. 5. Pull the wireless antennae. Remove the screw that fastens the LCD coaxial cable and disconnect the cable.
Chapter 3 56
Disassembling the LCD Module Removing the LCD Bezel 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board” on page 54. 4. See “Removing the LCD Module” on page 55. 5. Use plastic tweezers to remove the four screw pads, and then remove the four screws that fasten the LCD bezel. 6. Snap off the bezel carefully, and then remove the LCD bezel from the LCD module. Removing the Inverter Board (15” LCD) 57 1.
NOTE: Please arrange the LCD inverter cable well to the LCD panel as the picture below shows when you reassemble the LCD module. Removing the 15” TFT LCD 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board” on page 54. 4. See “Removing the LCD Module” on page 55. 5. See “Removing the LCD Bezel” on page 57. 6. See “Removing the Inverter Board (15” LCD)” on page 57. 7.
Removing the LCD Brackets 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board” on page 54. 4. See “Removing the LCD Module” on page 55. 5. See “Removing the LCD Bezel” on page 57. 6. See “Removing the Inverter Board (15” LCD)” on page 57. 7. See “Removing the 15” TFT LCD” on page 58. 8. Remove the four screws holding the right LCD bracket.Then remove the right bracket. 9.
Removing the LCD Hinges 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board” on page 54. 4. See “Removing the LCD Module” on page 55. 5. See “Removing the LCD Bezel” on page 57. 6. See “Removing the Inverter Board (15” LCD)” on page 57. 7. See “Removing the 15” TFT LCD” on page 58. 8. Remove the screw holding the right hinge, then remove the right hinge. 9.
Disassembling the Main Unit Removing the Keyboard 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. To remove the keyboard, carefully pull the keyboard out and upwards as the pticute shows. 4. Use a plastic tweezers or a plastic flat screwdriver to disconnect the keyboard cable from the main board carefully, then remove the keyboard. Removing the Middle Cover Hook 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3.
5. Disconnect the fan cable and remove the four screws fastening the thermal module then remove it carefully. Removing the Processor 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Middle Cover Hook” on page 61. 5. See “Removing the Thermal Module” on page 61. 6. Lift up the CPU socket lever. Then remove the CPU. Remember to press down the lever as the video shows after you remove the CPU.
Removing the VGA Thermal Plate 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Middle Cover Hook” on page 61. 5. See “Removing the Thermal Module” on page 61. 6. See “Removing the Processor” on page 62. 7. Remove the seven screws that fasten the VGA thermal plate, then disconnect the RTC battery cable. Detach the VGA thermal plate from the main board. Removing the Upper Case Assemly 63 1.
Removing the Touchpad Board 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Upper Case Assemly” on page 63. 5. To detach the touch pad board, first disconnect the touch pad cable from the touch pad board with a plastic tweezers.Then release the touchpad cover lock on the back as the picture shows. 6. Remove the touchpad cover, the remove the touchpad button pad.
Removing the CPU Heatsink Plate 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the LCD Module” on page 55. 4. See “Removing the Keyboard” on page 61. 5. See “Removing the Middle Cover Hook” on page 61. 6. See “Removing the Thermal Module” on page 61. 7. See “Removing the Processor” on page 62. 8. See “Removing the VGA Thermal Plate” on page 63. 9. See “Removing the Upper Case Assemly” on page 63. 10.
Removing the ODD Module(1) 1. See “Removing the Battery” on page 50. 2. Remove the screw that fastens the ODD bracket on the bottom. Push the ODD module at the point the red arrow indicates hard.Then remove the ODD module from the lower case. NOTE: If you need to replace the ODD module only, you can remove the ODD module as the steps above. Removing the ODD Module(2) 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3.
Removing the HDD Bracket 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the LCD Module” on page 55. 4. See “Removing the Keyboard” on page 61. 5. See “Removing the Middle Cover Hook” on page 61. 6. See “Removing the Thermal Module” on page 61. 7. See “Removing the Processor” on page 62. 8. See “Removing the VGA Thermal Plate” on page 63. 9. See “Removing the Upper Case Assemly” on page 63. 10.
. 15. Remove the two screws holding the main board as the picture shows. Remove another two screws that fasten the main board. Then detach the main board from the lower case carefully. Removing the DC Board 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the LCD Module” on page 55. 4. See “Removing the Keyboard” on page 61. 5. See “Removing the Middle Cover Hook” on page 61. 6. See “Removing the Thermal Module” on page 61. 7.
Removing the I/O Port Bracket 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Upper Case Assemly” on page 63. 5. See “Removing the Thermal Module” on page 61. 6. See “Removing the Thermal Module” on page 61. 7. See “Removing the VGA Thermal Plate” on page 63. 8. See “Removing the CPU Heatsink Plate” on page 65. 9. See “Removing the Second Fan Bracket” on page 65. 10.
System Upgrade Procedure Base Unit to Wireless Unit 1. Turn out the two screws fastening the modem cover then open the cover. 2. Connect the wirless antennae. 3. Insert the wireless LAN board to the wireless socket on the main board. 4. Close the modem cover and fasten the cover with the two screws. NOTE: You must connect the wireless antennae before you insert the wireless LAN board to the socket.
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the diagnostics program. 2.
Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem is not corrected, see “Undetermined Problems” on page 89. T If the voltage is not correct, go to the next step.
Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Index of Error Messages Error Code List Error Codes 006 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled. Incorrect password is specified.
Error Message List Error Messages Real time clock error FRU/Action in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.
Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 74. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 74.
POST Code Code Beeps Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control word during warm boot
Code Beeps POST Routine Description 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 59h 2-2-3-1 Test for unexpected interrupts Initialize POST display service 5Ah Display prompt “Press F2 to enter SETUP” 5Bh Di
Code Beeps 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 Search for option ROMs. One long, two short beeps on checksum failure.
Code Beeps For Boot Block in Flash ROM E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt v
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence LCD is too dark Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD brightness cannot be adjusted Reconnect the LCD connectors. LCD contrast cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute “Load Default Settings, then reboot system. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
Power Management-Related Symptoms Symptom / Error System hangs intermittently. Action in Sequence Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system. External display does not work correctly.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 74): 89 1.
How to Build NAPP Master Hard Disc Drive CD to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical drive. Then boot up the system. 3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. 4. NAPP CD will start to preload the system, please click [Y]. 5. Select CD to Disk Revocery.
6. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs. After you place the Recovery CD to the optical drive, you will see the display below.
7. Then insert the System CD to the optical drive. 8. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive.
Disk to Disk Recovery 93 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical drive. Then boot up the system. 3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. 4. NAPP CD will start to preload the system, please click [Y].
5. Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery. NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system. 6. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs.
After you place the Recovery CD to the optical drive, you will see the display below. 7. 95 Then insert the System CD to the optical drive.
8. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive.
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Chapter 5 Jumper and Connector Locations Top View 1 Line-in Port 2 Line-out Port 16 North Bridge 3 RJ45+RJ11 17 Fan Connector 4 LCD Inverter Cable Connector 18 Second Fan Connector 5 USB Port 19 Touchpad Cable Connector 6 USB Port 20 HDD Connector 7 USB Port 21 Keyboard Connector 8 USB Port 22 Speaker Cable Connector 9 VGA Port 23 Optical Drive Connector 10 S-Video Port 24 South Bridge 11 LCD Coaxial Cable Connector 25 RTC Battery Connector 12 Parallel Port 26
Bottom View 1 Wireless LAN Card Connector 5 FIR Port 2 Modem Board Connector 6 DIMM Socket 1 3 Modem Cable Connector 7 DIMM Socket 2 4 IEEE 1394 Port 8 SW Settings SW1-8 Chkpw SW2-7 ON X X ON SW3-6 Enable Bootblock Enable 99 Chapter 5
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 2100 and TravelMate 2600. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel.
TravelMate 2100/2600 Exploded Diagram 101 Chapter 6
TravelMate 2100 FRU List Picture No. Partname And Description Part Number Adapter ADAPTER 135W 19V 3PIN LITEON PA-1131-08AC AP.13503.001 ADAPTER 135W 3PIN 19V HIPRO OW135F13 AP.1350A.001 RTC BATTERY LONGTRUM 23.T30V1.001 BATTERY MODULE LI-ON 8CELL 2.0MAH 6M.T49V1.001 BATTERY LI-ON 8CELL 2.0MAH SIMPLO BTP-58A1 BT.T3007.003 BATTERY LI-ON 8CELL 2.0MAH SANYO BTP-60A1 BT.T3003.001 BATTERY COVER 42.T49V1.
TravelMate 2100 FRU List Picture No. Partname And Description Part Number MODEM BOARD AMBIT T60M283.10(01) 54.09011.544 LAUNCH BOARD 55.T30V1.002 COVER SWITCH CABLE 50.A30V1.004 LAUNCH BOARD CABLE 50.T30V1.011 MODEM CABLE 2PIN 2CONNECTOR 55MM 50.41T11.002 POWER CORD 220V 3PIN EUR 27.T30V1.004 POWER CORD 10A 250V 2PIN EUROPEP 27.T30V1.004 POWER CORD 3A 250V 3PIN UK 27.01518.541 POWER CORD 10A 250V 3PIN ITALY 27.01518.611 POWER CORD 10A 250V SWISS 27.01518.
TravelMate 2100 FRU List Picture Chapter 6 No. Partname And Description Part Number 10 OPTICAL DRIVE SUPPORT BRACKET 33.A30V1.001 15 HDD BRACKET 33.A30V1.002 TOUCHPAD COVER 42.A30V1.004 2ND FAN BRACKET 33.A30V1.003 VGA THERMAL PLATE 33.A20V1.003 UPPER CASE W/COVERSWITCH CABLE & TOUCHPAD CABLE & SCROLL KEY 60.T49V1.002 LOWER CASE W/DIMM COVER& SPEAKER W/O MDC COVER 60.T49V1.001 DIMM COVER W/SCREWS 42.A20V1.
TravelMate 2100 FRU List Picture No. Partname And Description Part Number MIDDLE COVER W/LAUNCH BOARD 60.T49V1.003 MODEM COVER W/SCREW 42.A20V1.001 WIRELESS ANTENNA RIGHT (BLACK) 50.A20V1.001 Communication Module WIRELESS ANTENNA LEFT (GRAY) 50.A20V1.002 CPU CPU 2.6GMHZ 400FSB INTEL KC.DCD01.26A CPU 2.8GMHZ 400FSB INTEL KC.DCD01.28A CPU 2.4GMHZ 400FSB INTEL KC.DCD01.24A CPU 2.5GMHZ 400FSB INTEL KC.DCD01.25A CPU 2.7GMHZ 400FSB INTEL KC.DCD01.27A HDD 20G HITACHI IC25N020ATMR04 KH.02007.
TravelMate 2100 FRU List Picture No. Partname And Description Part Number HDD 60G HITACHI DK23FA-60 A0A0 KH.06007.005 16 HDD 60G TOSHIBA MK6021GAS KH.36004.001 HDD 80G HITACHI IC25N080ATMR04 KH.08007.002 HDD 80G TOSHIBA MK8025GAS KA023A KH.08004.001 HDD HOLDER 33.E02V1.001 VGA THERMAL PLATE 33.A20V1.003 CPU THERMAL PLATE 34.A30V1.001 CPU FANSINK 34.A20V1.102 KEYBOARD DARFON NSK-ACY1D USI KB.A2007.001 KEYBOARD DARFON NSK-ACY0U UK KB.A2007.002 KEYBOARD DARFON NSK-ACY0J JPN KB.A2007.
TravelMate 2100 FRU List Picture No. Partname And Description Part Number KEYBOARD DARFON NSK-ACY0D DANISH KB.A2007.011 KEYBOARD DARFON NSK-ACY0T TURKISH KB.A2007.012 KEYBOARD DARFON NSK-ACY0M FRE/CAN KB.A2007.013 KEYBOARD DARFON NSK-ACY0L GREEK KB.A2007.014 KEYBOARD DARFON NSK-ACY0R RUSSIAN KB.A2007.015 KEYBOARD DARFON NSK-ACY02 TAIWAN KB.A2007.016 KEYBOARD DARFON NSK-ACY0S SPANISH KB.A2007.017 KEYBOARD DARFON NSK-ACY03 THAILAND KB.A2007.018 KEYBOARD DARFON NSK-ACY1B BRAZILIAN KB.
TravelMate 2100 FRU List Picture No. NS Partname And Description Part Number LCD BRACKET 15.4" RIGHT 33.A30V1.004 LCD BRACKET 15.4" LEFT 33.A30V1.005 INVERTER CABLE 50.A30V1.001 LCD COAXIAL CABLE 15.4" 50.A30V1.003 NS LCD PANEL 15.4" W/HINGE & LOGO 60.T49V1.004 NS LCD BEZEL 14.1" W/ICON LABEL 60.T49V1.005 HINGE PACK 15.4" LEFT/RIGHT 6K.T49V1.
TravelMate 2100 FRU List Picture No. NS Partname And Description Part Number SODIMM 128M INFINEON HY64D16000GDL-6-B KN.12802.006 SODIMM 256M INFINEON HY64D32000GDL-6-B KN.25602.009 SODIMM256M NANYA NT256D64SH8BAGN-6KE KN.25603.014 SODIMM256M MICRON MT8VDDT3264HDG-35C3 KN.25604.009 SODIMM 512M INFINEON HYS64D64020GBDL-6-B KN.51202.007 SODIMM 512M NANYA NT512D64S8HBAFM-6K KN.51203.005 CD-ROM MODULE 24X MITSUMI SR244W1 6M.A20V1.002 DVD/CDRW COMBO MODULE 24X PANASONIC UJDA750WS4-A 6M.A20V1.
TravelMate 2100 FRU List Picture No. NS Partname And Description Part Number TOUCHPAD BOARD 56.17001.001 SPEAKER SET 23.A30V1.001 NS SCREW, SCRW HEX NYL I#R-40/ O#4-40 L5.5 34.00015.081 NS SCREW, SCRW MACH PAN NYLOK M2.0*10 NI 86.1A522.100 NS SCREW, SCRW CPU SCREW FORCE 5KGS 86.T30V1.001 NS SCREW, SCREW M2*3 NYLON 1JMCPC-420325 86.9A352.3R0 NS SCREW, SCREW M2.5X6 86.9A353.6R0 NS SCREW, SRW M2.5*8L B/ZN NYLOK 700 86.9A353.8R0 NS SCREW, SCREW M3x4 86.9A524.
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Appendix A Model Definition and Configuration Model Name Definition TravelMate 2100 Model Number LCD CPU 2101WL M 15.4" WXGA 2101WL C ODD FDD Wireless LAN Memory HDD ICP 2.6GHz DDR333 1X256MB 40GB DVD-dual No N 15.4" WXGA ICP 2.6GHz DDR333 1X256MB 30GB 24x Combo No N 2101WL Mi 15.4" WXGA ICP 2.6GHz DDR333 1X256MB 40GB DVD-dual No 11g 2103WL C 15.4" WXGA ICP 2.8GHz DDR333 1X256MB 40GB 24x Combo No N 2103WL Ci 15.4" WXGA ICP 2.
113 TravelMate 2100/2600
Appendix B Test Compatible Components This computer’s compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chapter will be revised accordingly.
Microsoft® Windows® XP Environment Test Item Processor Specifications Northwood 2.60GHz/.13m/512K L2/400Mhz FSB Northwood 2.80GHz/.13m/512K L2/533Mhz FSB/HT Northwood 3.06GHz/.13m/512K L2/533Mhz FSB/HT Northwood 3.0GHz/.13m/512K L2/800Mhz FSB/HT Northwood 3.20GHz/.13m/512K L2/800Mhz FSB/HT Northwood 3.4Ghz/.13m/512K/800FSB/HT Precott 3 GHz/1MB L2/800 FSB/HT Precott 3.2GHz/1MB L2/800 FSB/HT Precott 3.4GHz/1MB L2/800 FSB/HT Precott 3.6GHz/1MB L2/800 FSB/HT Precott 3.8GHz/1MB L2/800 FSB/HT Mobile Pentium 4 3.
Item DVD-dual Specifications DVD-Dual SDW-042 DVD-Dual SDW-431S DVD-Dual GWA-4040N DVD-Dual DVR K13RA DVD-RW DVD-RW SD-R6112 DVD-Super Multi UJ820 DVD super multi AC Adapter (3 pin) Liteon Adapter 135W ADT 135W 3P 19V 0317A19135 HiPro Adapter 135W Power Cord Battery Li-Ion, 8 cells King Cord SANYO BTP-60A1 SIMPLO BTY PK Panasonic Network Adapters LAN Ethernet/10baseT/100baseT 3Com Etherlink III 3C589D IBM EtherJet CardBus Adapter 10/100 Intel Ether Express Pro/100 Mobile Adapter MBLA3200 Xircom C
Item I/O - USB Keyboard/Mouse Specifications Chicony USB Keyboard KU-8933 Microsoft Natural Keyboard Pro Acer Aspire USB mouse Logicool US Mouse Logitech Cordless Mouseman Wheel USB Interface Logitech USB Wheel Mouse M-BB48 Microsoft IntelliMouse Optical USB Interface I/O - Legacy (PS2/Serial) Keyboard/ Mouse IBM 101 key keyboard IBM 109 key keyboard Acer PS2 keyboard Acer KB-101A IBM Numeric Keypad III IBM Numeric Keypad Acer Mouse IBM PS2 Mini Mouse IBM PS2 Mouse Logitech Cordless MouseMan Wheel PS2 in
Item Specifications PCMCIA PCMCIA - ATA IBM Microdrive 340MB IBM Microdrive 1G Iomega Click! 40MB Sony Memory Stick 64MB Sandisk Flash Card 20MB Apacer SD Flash Card 128MB Apacer SD Flash Card 256MB Transcend SD Card 32MB Transcend SD Card 256MB Hagiwara sys-com SD Card 256MBT PCMCIA - USB 2.0 Apricorn EZ-USB2.0 Cardbus PC Card DTK USB 2.
119 TravelMate 2100/2600
Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
121 Appendix C
Chapter 1 122
