Acer Extensa 2000/2500 Series Service Guide PRINTED IN TAIWAN
Revision History Please refer to the table below for the updates made on Extensa 2000/2500 service guide.
Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV Screen messages Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
Table of Contents Chapter 1 System Introduction 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Removing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Installing the Processor . . . . . . . . . . . . . .
Appendix B Test Compatible Components 128 Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IX
Chapter 1 System Introduction Features This computer was designed with the user in mind. Here are just a few of its many features: Performance T Intel® Pentium® 4 (for Extensa 2500) and Intel® Celeron® (for Extensa 2000) processors, 2.80GHz and above T Intel® Hyper-ThreadingTM Technology T 256/512MB of DDR333 SDRAM, upgradeable to 2048 MB with dual soDIMM modules T High-capacity, Enhanced-IDE hard disk T The 14.1” or 15” XGA (1024x768 resolution), or 15.
2 T One RJ-45 network jack T One DC-in jack T One parallel port (ECP/EPP) T One external monitor port T One microphone-in jack (3.5mm mini jack) T One headphone jack (3.5mm mini jack) T Four USB 2.
System Block Diagram Mobile CPU CLK GEN. CY 28346 Portability Mobile P4 3 4, 5 HOST BUS DDR*2 333MHz G768D RGB LVDS GMCH Montara-GT 266/333MHz 9,10 CRT CONN 16 133MHz 12 LCD XGA/SXGA+ 11 6,7,8 HUB I/F Line In Mic In 23 66MHz PCI BUS AC'97 CODEC AC-Link PCI 1520 GHK 25/B/1 CS4299XQ CARDBUS TWO SLOT CARDBUS PWR SW TPS2224A 26 27 27 22 ICH4-M LAN RTL 8101L 21/D/4 Line Out 23 19,20 Mini-PCI OP AMP 802.11A/B/G G1421 21 23 LPC BUS INT.
Board Layout Top View 1 3 2 4 5 67 8 9 10 11 12 13 24 25 4 23 22 21 19 18 20 17 1 CPU Socket 14 Line-in Port 2 Fan Connector 15 Line-out Port 3 SW1 (Please see Chapter 5 for detailed settings) 16 RJ45+RJ11 4 Touchpad Cable Connector Four USB Ports 17 16 14 15 5 HDD Connector 18 VGA Port 6 Keyboard Connector 19 LCD Coaxial Cable Connector 7 Speaker Cable Connector 20 Mini PCI Connector 8 Optical Drive Connector 21 RTC Battery Connector 9 South Bridge 22 North Bri
Bottom View 1 FIR Port 2 Modem Cable Connector 3 Modem Card Connector 4 DIMM Socket 2 5 DIMM Socket 1 Chapter 1 5
Panel Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. Front Panel # 6 Item Description 1 Display screen Also called LCD (Liquid Crystal Display), displays computer output. 2 Status indicators LEDs (Light Emitting Diodes) that turn on and off to show the status of the computer and its functions and components. 3 Power button Turns on the computer power. 4 Launch Keys Buttons for launching frequently used programs.
Left Panel # Icon Item/ Port Description 1 PCMCIA (PC card) Port 2 Eject button Eject the PC cards from the slot. 3 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. 4 Infrared port Interfaces with infrared devices (e.g., infrared printer, IR-aware computer). 5 Eject button Ejects the optical drive tray from teh drive. 6 LED indicator Lights up when the optical drive is active.
Right Panel # 8 Icon Item/ Port Description 1 Speaker Delivers stereo audio output. 2 Ventilation slots Enable the computer to stay cool, even after prolonged use. 3 Security keylock Connects to a Kensington-compatible computer security lock.
Rear Panel l # Icon Port Description 1 Power Jack Connects to an AC adapter 2 Parallel port Connects to a parallel device (e.g., parallel printer). 3 Ventilation slot Enables the computer to stay cool, even after prolonged use. 4 External display port Connects to a display device (e.g., external monitor, LCD projector) and displays up to 16M colors(with FRC technology) at 1024x768 resolution 5 USB port (four) Connects to Universal Serial Bus (USB) 2.0 devices(e.g., USB mouse, USB camera).
Bottom Panel # 10 Item Description 1 Battery bay Houses the computer’s battery pack. 2 Battery release latch Unlatches the battery to remove the battery pack. 3 Memory compartment Houses the computer’s main memory.
Indicators The computer has seven easy-to-read status icons on the right of the display screen. . The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. # Function Description 1 Icon Wireless communication button Lights when the Wireless LAN capability is enabled. 2 Power Lights when the computer is on.
Understanding the icons When the cover of your computer is closed, 2 easy-to-read icons are shown, indicating which state or feature is enabled or disabled. # 12 Icon Function Description 1 Power Lights up when the computer is on. 2 Sleep Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode.
Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Special keys Lock keys The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Description When @is on, all alphabetic characters typed are in uppercase. @ Num Lock (Fn-F11) ] When ] is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators ), -, *, and /).
Desired access Num lock on Num lock off Number keys on embedded keypad Type numbers in a normal manner. Cursor-control keys on embedded keypad Hold Shift while using cursor-control keys. Hold Fn while using cursor-control keys. Main keyboard keys Hold Fn while typing letters on embedded keypad. Type the letters in a normal manner.
Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Function Description Fn-l Hotkey help Displays a list of the hotkeys and their functions. Fn-m Setup Accesses the notebook configuration utility.
Hot Key Icon Function Description Brightness down Decreases the screen brightness. Fn-{ Home Functions as the g key. Fn-} End Functions as the d key. aGr-Euro Euro Types the Euro symbol. Fn-¨z The Euro symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: for US keyboard users: The keyboard layout is set when you first set up Windows.
Launch Keys Located at the top of the keyboard are six buttons. These buttons are called lauch keys. They are designated as mail button, Web browser button, P1, P2, Bluetooth and Wireless buttons. The Wireless and Bluetooth buttons cannot be set by the user. To set the other four launch keys, run the Acer Launch Manager.
Hardware Specifications and Configurations System Board Major Chips Item Controller System core logic Intel ICH4-M Super I/O controller NS PC87392 Audio controller Cirrus logic CS4299-XQ Video controller Intel 852GME (Montara-GT) Hard disk drive controller Embedded in Intel ICH4 Keyboard controller Mitsubish LPC keyboard controller M38857 CardBus Controller TI 1520 RTC Intel ICH4 Processor (for TravelMate 240) Item CPU type Specification Intel Cerelon processor CPU package To 2.
Second Level Cache Item Specification Cache size 128KB for TM240/512KB for TM250 1st level cache control Always Enabled 2nd level cache control Always Enabled Cache scheme control Fixed-in write back System Memory Item Specification Memory controller Intel 852GME (Montara-GT) Onboard memory size 0MB DIMM socket number 2 Sockets Supports memory size per socket 128MB Supports maximum memory size 2048MB Supports DIMM type DDR-DRAM Supports DIMM Speed 266 MHz/333 MHz Supports DIMM volt
Memory Combinations Slot 1 Slot 2 512MB Total Memory 1024MB 1536MB Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. LAN Interface Item Specification Chipset RealTek 8101L Supports LAN protocol 10/100Mbps LAN connector type RJ45 LAN connector location Rear side Modem Interface Item Specification Chipset Internal Agere Scorpio chipset (Scorpio+CSP1037B) Fax modem data baud rate (bps) 14.
Hard Disk Drive Interface Item Bytes per sector 512 512 512 Logical heads 16 16 16 Logical sectors 63 63 63 Drive Format Logical cylinders 16383 16383 16383 Physical read/write heads 2/Not show/2 2/Not show/2/2 3/ Disks 1/Not show/1 1/Not show/1/1 2 Spindle speed (RPM) 4200RPM 4200RPM 4200RPM Performance Specifications Buffer size 2MB 2MB/8MB for Toshiba 2MB Interface ATA-5 for other vendors /ATA6 for HGST and Toshiba ATA-5 for other vendors /ATA6 for HGST ATA-5 for other
CD-ROM Interface Items Specification Applicable disc format QSI: CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2, Form-1 and Mode-2 Form-2, CD-i Ready, Video-CD (MPEG-1), Karaoke CD, Photo-CD, Enhanced CD, CD Plus, CD Extra, i-trax CD, CD-Text, CD-R and CD-RW Mitsumi: CD-DA, CD-ROM (Mode 1 and Mode2) CD-ROM XA (Mode 2 Form 1 and Form2), CD-I (Mode2 Form 1 and Form 2), CD-I Bridge (Photo CD, CD EXTRA), Enhanced CD, CD-RW, CD-R, CD-TEXT Loading mechanism Drawer with soft eject and emergency eject hole Power Requ
DVD-ROM Interface Item Applicable disc format Specification DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G), DVD-RAM (2.6G), DVDRAM (4.
DVD Dual Interface Item Specification Disc type for read/write application Applicable Formats CD-DA, CD-TEXT, CD ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Form-2, CD-I Ready, Video-CD (MPEG-1), Karaoke-CD, Photo-CD, Enhance CD, CD extra, I-Trax CD and UDF DVD-ROM, DVD-Video, DVDAudio, DVD-R single/multi border(s) DVD+R single/multi session(s) DVD-RW DVD+RW Applicable Media Type CD-ROM, CD-R and CD-RW DVD-ROM (4.7G/8.
DVD Dual Interface Item Pick-up Specification NA: CD: 0.51 Focusing: Astigmatism Tracking: CD: DPP DVD: 0.65 DVD-ROM: DPD DVD+R/RW: DPP Wave length: CD: 785+/- 5 nm DVD: 650+/- 15 nm Output power: Read CD: 1.5 mw max@objective lens DVD: 1.
Video Memory Item Specification Fixed or upgradeable Fixed, share the system memory Video memory size 8MB Video Resolutions Mode Resolution Refresh Rate 640x480x256 CRT Only LCD/CRT Simultaneous 90 60 640x480x64K 90 60 640x480x16M 90 60 800x600x256 90 60 800x600x64K 90 60 1024x768x256 90 60 Parallel Port Item Specification Parallel port controller NS PC87392 Number of parallel port 1 Location Rear side Connector type 25-pin D-type Parallel port function control Enable/
PCMCIA Port Item Specification Supports 32 bit CardBus Yes (IRQ17) Keyboard Item Specification Keyboard controller Mitsubishi LPC keyboard controller M38857 Keyboard vendor & model name API Total number of keypads 84-/85- key Windows 95 keys Yes Internal & external keyboard work simultaneously Yes Battery Item Specification Vendor & model name SIMPLO Battery Type Li-ION Pack capacity 4000mAH Cell voltage 3.8V / 1.
DC-AC LCD Inverter Item Specification Vendor & model name Ambit Input voltage (V) 8 ~ 21V Input current (mA) 1A (max.) Output voltage (Vrms, no load) 1400Vrms Output voltage frequency (kHz) 40 ~ 70KHz Output Current/Lamp 5.5 mA ~ 6.5mA NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system unit is turned on.
AC Adapter Item Specification Frequency variation range (Hz) 47-63 Input voltage range (Vrms) 90-270 Inrush current The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac and 230Vac respectively. Efficiency It should provide an efficiency of 80% minimum, when measured at maximum load under 115Vac. Output Ratings (CV mode) DC output voltage 19V Noise + Ripple 300mVp-pmax (20 MHz bandwidth) Load 0(min) 3.
Power Management Power Saving Mode Phenomenon Hibernation Mode T All power shuts off T The display shuts off T Hard disk drive is in standby mode. (spindle turned-off) Enter Hibernation Mode (suspend to HDD) when 1.Hibernation hot-key is pressed and system is ready to enter Hibernation mode 2.System Hibernation timer expires and system is ready to enter Hibernation mode. Display Standby Mode Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period.
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Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys (zx). T To choose a parameter, use the cursor up/down keys ( wy). T To change the value of a parameter, press por q. T A plus sign (+) indicates the item has sub-items. Press e to expand this item. T Press ^ while you are in any of the menu options to go to the Exit menu.
Information NOTE: The system information is subject to different models. Parameter Floppy Disk Drive Description Shows floppy drive type informaiton. Note: Aspre 1620, Extensa 2700, TravelMate 2500 and Extnesa 2500 series products do not have floppy disk drive; Extensa 2000 and TravelMate 2000 series have floppy disk drive. HDD Model Name This field shows the model name of HDD installed on primary IDE master.
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen above is for reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed with 24-hour format. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format MM/DD/YYYY (month/day/ year) System Date System Memory This field reports the memory size of the system.
Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Parameter 37 Description Options Hyper-Threading Technology The function is supported only when the CPU installed is 3.06G or above. The system will automatically hide this selection when detecting the CPU frequency is below 3.
Parameter Legacy USB Support Chapter 2 Description Enables, disables USB interface devices support under DOS mode.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option User Password is Shows the setting of the user password. Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password. When set, this password protects the BIOS Setup Utility from unauthorized access.
Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”. 4.
If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup Default Load default values for all SETUP item. Discard Changes Load previous values from CMOS for all SETUP items. Save Changes Save Setup Data to CMOS.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Flat-bladed screw driver T Phillips screw driver T Tweezers T Plastic Flat-bladed screw driver Hexed Screw Driver NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 47 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
LCD Module 4 LCD Cushions E*4 LCD Bezel L*1 Inverter L*4 LCD LCD Panel H*8 for 14.1" H*6 for 15.0" LCD Coaxial Cable LCD Brackets Screw List Item 49 Description A SCW HEX NYL I#R-40/O#4-40 L5.5(34.00015.081) B SCRW MACH PAN NYLOK M2.0*10 NI (86.1A522.100) C SCRW CPU SCREW FORCE 5KGS(86.T30V1.001) D SCREW M2*3 NYLON 1JMCPC420325(86.9A352.3R0) E SCREW M2.5X6(86.9A353.6R0) F SRW M2.5*8L B/ZN NYLOK 700(86.9A353.8R0) G SCREW M3x4(86.9A524.4R0) H SCREW M2X2.0(86.9A552.
Removing the Battery 1. To remove the battery, push the battery release latch. 2. Then slide the battery out from the machine.
Removing the Memory Module 51 1. See “Removing the Battery” on page 50. 2. To remove the memory module from the machine, first remove the two screws holding the dimm cover. 3. Remove the dimm cover. 4. Pop up the memory. 5. Then remove the memory.
Removing the Wireless LAN Board and the Modem Board 1. See “Removing the Battery” on page 50. 2. To remove the wireless LAN board, first remove the two screws holding the modem cover. 3. Remove the modem cover from the machine. 4. Disconnect the wireless antennae. 5. Pop out the wireless LAN board. 6. To remove the modem board, first remove the two screws fastening the modem board. 7. Detach the modem board and disconnect the modem cable carefully, then remove the modem board.
Removing the Hard Disk Drive Module 1. See “Removing the Battery” on page 50. 2. To remove the hard disk drive, pull the hard disk dirve carefully. 3. Then take the hard disk drive out of the main unit. Disassembling the Hard Disk Drive Module 53 1. See “Removing the Battery” on page 50. 2. See “Removing the LCD Module” on page 54. 3. Remove the two screws that fasten the HDD holder. 4. Detach the hard disk drive from the HDD holder.
Removing the LCD Module Removing the Middle Cover 1. See “Removing the Battery” on page 50. 2. To remove the middle cover, first use a plastic flat screwdriver to remove the right hinge cap. 3. Remove the screw that secures the middle cover. 4. Remove the left hinge cap. 5. Then remove the screw holding the middle cover on the other side. 6. Detach the middle cover from the machine. 7. Disconnect the launch board cable then remove the middle cover off the main unit. .
3. Remove the two screws and then detach the launch board from the middle cover. Removing the LCD Module 55 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board” on page 54. 4. Remove the screw that fastens the LCD coaxial cable and disconnect the cable. Then disconnect the LCD inverter cable. 5. Remove the four screws holding the LCD hinge; two on the right and two on the left.
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Disassembling the LCD Module Removing the LCD Bezel 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board” on page 54. 4. See “Removing the LCD Module” on page 55. 5. Use plastic tweezers to remove the four screw pads, and then remove the four screws that fasten the LCD bezel. 6. Snap off the bezel carefully, and then remove the LCD bezel from the LCD module. Removing the Inverter Board (15” LCD) 57 1.
NOTE: Please arrange the LCD inverter cable well to the LCD panel as the picture below shows when you reassemble the LCD module. Removing the 15” TFT LCD 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board” on page 54. 4. See “Removing the LCD Module” on page 55. 5. See “Removing the LCD Bezel” on page 57. 6. See “Removing the Inverter Board (15” LCD)” on page 57. 7.
2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board” on page 54. 4. See “Removing the LCD Module” on page 55. 5. See “Removing the LCD Bezel” on page 57. 6. See “Removing the Inverter Board (15” LCD)” on page 57. 7. See “Removing the 15” TFT LCD” on page 58. 8. Remove the four screws holding the right LCD bracket.Then remove the right bracket. 9. Remove the four screws holding the left LCD bracket. Then remove the left bracket.. Removing the LCD Coaxial Cable 1.
2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board” on page 54. 4. See “Removing the LCD Module” on page 55. 5. See “Removing the LCD Bezel” on page 57. 6. See “Removing the Inverter Board (15” LCD)” on page 57. 7. See “Removing the 15” TFT LCD” on page 58. 8. Remove the screw holding the right hinge, then remove the right hinge. 9. Remove the screw holding the left hinge, then remove the left hinge.
Disassembling the Main Unit Removing the Keyboard 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. To remove the keyboard, carefully pull the keyboard out and upwards as the pticute shows. 4. Use a plastic tweezers or a plastic flat screwdriver to disconnect the keyboard cable from the main board carefully, then remove the keyboard. Removing the RTC Battery 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3.
Removing the Thermal Module 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Fan” on page 61. 5. Disconnect the fan cable then remove the four screws fastening the thermal module. 6. Then remove the thermal module. Removing the Processor 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4.
Installing the Processor 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the RTC Battery” on page 61. 5. See “Removing the Fan” on page 61. 6. See “Removing the Thermal Module” on page 62. 7. Lift up the CPU lever, then place the CPU back to the CPU socket. Please remember to press the CPU lever after you put the CPU back to the socket. Removing the Upper Case Assemly 63 1.
4. Then take the upper case assembly off the main unit. Removing the Touchpad Board 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Upper Case Assemly” on page 63. 5. To detach the touch pad board, first disconnect the touch pad cable from the touch pad board with a plastic tweezers.Then release the touchpad cover lock on the back as the picture shows. 6.
3. See “Removing the LCD Module” on page 55. 4. See “Removing the Keyboard” on page 61. 5. See “Removing the Upper Case Assemly” on page 63. 6. See “Removing the Touchpad Board” on page 64. 7. Remove the touchpad scroll key then remove the touchpad cable. Removing the Floppy Disk Drive Module NOTE: This portion is prepared for the models with floppy disk drive. If you get the machine without floppy disk drive module, please skip this part. 1. See “Removing the Middle Cover” on page 54. 2.
3. Remove another two screws holding the FDD bracket on the other side. Then take the FDD off the FDD bracket. Removing the VGA Thermal Plate 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Fan” on page 61. 5. See “Removing the Thermal Module” on page 62. 6. Remove the seven screws holding the VGA thermal plate then remove it. Removing the CPU Heatsink Plate 1.
Removing the Second Fan Bracket 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the LCD Module” on page 55. 4. See “Removing the RTC Battery” on page 61. 5. See “Removing the Fan” on page 61. 6. See “Removing the Thermal Module” on page 62. 7. Remove the three screws that fasten the second fan bracket then remove the bracket. Removing the ODD Module(1) 1. See “Removing the Battery” on page 50. 2.
5. Push the ODD module outwards then take the ODD out of the support bracket. Remove the screw that fastens the ODD support bracket then remove it. Removing the HDD Bracket 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Upper Case Assemly” on page 63. 5. Remove the four screws holding the HDD bracket, then remove the HDD bracket. Removing the Main Board 1.
. 14. Remove the two screws holding the main board as the picture shows. Remove another two screws that fasten the main board. Then detach the main board from the lower case carefully. Removing the DC Board 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Fan” on page 61. 5. See “Removing the Thermal Module” on page 62. 6. See “Removing the Upper Case Assemly” on page 63. 7.
2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Fan” on page 61. 5. See “Removing the Thermal Module” on page 62. 6. See “Removing the Upper Case Assemly” on page 63. 7. See “Removing the VGA Thermal Plate” on page 66. 8. See “Removing the CPU Heatsink Plate” on page 66. 9. See “Removing the Floppy Disk Drive Module” on page 65. 10. See “Removing the Second Fan Bracket” on page 67. 11. See “Removing the ODD Module(2)” on page 67.
Removing the Speaker Set 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Floppy Disk Drive Module” on page 65. 5. See “Removing the VGA Thermal Plate” on page 66. 6. See “Removing the CPU Heatsink Plate” on page 66. 7. See “Removing the Second Fan Bracket” on page 67. 8. See “Removing the HDD Bracket” on page 68. 9. See “Removing the Main Board” on page 68. 10.
System Upgrade Procedure Base Unit to Wireless Unit 1. Turn out the two screws fastening the modem cover then open the cover. 2. Connect the wirless antennae. 3. Insert the wireless LAN board to the wireless socket on the main board. 4. Close the modem cover and fasten the cover with the two screws. NOTE: You must connect the wireless antennae before you insert the wireless LAN board to the socket.
73 Chapter 3
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the diagnostics program. 2.
Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem is not corrected, see “Undetermined Problems” on page 91. T If the voltage is not correct, go to the next step.
Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Index of Error Messages Error Code List Error Codes 006 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled. Incorrect password is specified.
Error Message List Error Messages Real time clock error FRU/Action in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.
Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 76. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 76.
POST Code Code Beeps Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control word during warm boot
Code Beeps POST Routine Description 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 59h 2-2-3-1 Test for unexpected interrupts Initialize POST display service 5Ah Display prompt “Press F2 to enter SETUP” 5Bh Di
Code Beeps 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 Search for option ROMs. One long, two short beeps on checksum failure.
Code Beeps For Boot Block in Flash ROM E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt v
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence LCD is too dark Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD brightness cannot be adjusted Reconnect the LCD connectors. LCD contrast cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute “Load Default Settings, then reboot system. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
Power Management-Related Symptoms Symptom / Error System hangs intermittently. Action in Sequence Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system. External display does not work correctly.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 76): 91 1.
How to Build NAPP Master Hard Disc Drive CD to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical drive. Then boot up the system. 3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. 4. NAPP CD will start to preload the system, please click [Y]. 5. Select CD to Disk Revocery.
6. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs. After you place the Recovery CD to the optical drive, you will see the display below.
7. Then insert the System CD to the optical drive. 8. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive.
Disk to Disk Recovery 95 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical drive. Then boot up the system. 3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. 4. NAPP CD will start to preload the system, please click [Y].
5. Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery. NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system. 6. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs.
After you place the Recovery CD to the optical drive, you will see the display below. 7. 97 Then insert the System CD to the optical drive.
8. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive.
99 Chapter 4
Chapter 5 Jumper and Connector Locations Top View 1 3 2 4 5 67 8 9 10 11 12 13 24 25 Chapter 5 23 22 21 19 18 20 17 16 14 15 100
101 1 U12 CPU Socket 14 LIN1 Line-in Port 2 FAN1 Fan Connector 15 LOUT1 Line-out Port 3 SW1 SW1 16 RJ1 RJ45+RJ11 4 TPAD1 Touchpad Cable Connector 17 USB1-4 Four USB Ports 5 HDD1 HDD Connector 18 CRT1 VGA Port 6 KB1 Keyboard Connector 19 LCD1 LCD Coaxial Cable Connector 7 SPK1 Speaker Cable Connector 20 MINI1 Mini PCI Connector 8 IDE1 Optical Drive Connector 21 RTC1 RTC Battery Connector 9 U23 South Bridge 22 U15 North Bridge 10 FDD1 FDD Connector 23
Bottom View 1 U7 2 RING1 FIR Port Modem Cable Connector 3 MDC1 Modem Card Connector 4 DM1 DIMM Socket 1 5 DM2 DIMM Socket 2 SW1 Settings 1 2 3 4 Password Enable ON X X X Password Disable OFF X X X Bootblock Enable X ON X X Bootblock Disable X OFF X X Adapter 90W X X ON X Adapter 120W X X OFF X Chapter 5 102
103 Chapter 5
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Extensa 2000/2500. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Extensa 2000/2500 Exploded Diagram 105 Chapter 6
Extensa 2000 FRU List Picture No. Partname And Description Part Number Adapter ADAPTER 135W 19V 3PIN LITEON PA-1131-08AC AP.13503.001 ADAPTER 135W 19V 3PIN LISHIN 0317A19135 TBD ADAPTER 135W 19V 3PIN HIPRO OW135F13 TBD RTC BATTERY 23.T30V1.001 BATTERY MODULE LI-ON 8CELL SIMPLO 6M.A20V1.001 BATTERY MODULE LI-ON 12CELL SANYO TBD BATTERY PACK LI-ON 8CELL PANASONIC BT.T3007.003 BATTERY LI-ON 8CELL SANYO BT.T3003.001 BATTERY PACK LI-ON 12CELL SANYO TBD BATTERY COVER 42.T30V1.
Extensa 2000 FRU List Picture No. Partname And Description Part Number LAUNCH BOARD 55.T30V1.002 MODEM BOARD AMBIT T60M283.10(01) 54.09011.544 MODEM/BLUETOOTH BOARD AMBIT T60M665.00 54.09061.001 COVER SWITCH CABLE TBD LAUNCH CABLE 50.T30V1.011 MODEM CABLE 2PIN 2CONNECTOR 55MM 50.41T11.002 POWER CORD US (3 pin) 27.01618.051 3 MINI PCI CARD PLATE W/RTC HOLDER 60.T30V1.003 6 HINGE CAP RIGHT 42.E02V1.001 8 HINGE CAP LEFT 42.E02V1.
Extensa 2000 FRU List Picture No. Part Number 10 OPTICAL DRIVE SUPPORT BRACKET 33.T30V1.001 15 HDD BRACKET 33.A20V1.001 16 HDD HOLDER 33.T30V1.003 17 LOWER CASE W/DIMM COVER& SPEAKER W/O MDC COVER (USE FOR FDD) 60.T45V1.001 LOWER CASE W/DIMM COVER& SPEAKER W/O MDC COVER (USE FOR NON-FDD) 60.T45V1.002 MODEM COVER W/SCREW 42.A20V1.001 DIMM COVER W/SCREW TBD UPPER CASE W/COVER SWITCH CABLE & TOUCHPAD CABLE & SCROLL KEY (USE FOR FDD) 60.E01V1.
Extensa 2000 FRU List Picture No. Partname And Description Part Number 2ND FAN BRACKET 33.A29V1.002 MIDDLE COVER W/LAUNCH BOARD TBD WIRELESS ANTENNA RIGHT (BLACK) 50.A20V1.001 WIRELESS ANTENNA LEFT (GRAY) 50.A20V1.002 BLUETOOTH ANTENNA 50.A20V1.004 CPU 2.7GMHZ 400FSB INTEL KC.DCD01.27A CPU 2.8GMHZ 400FSB INTEL KC.DCD01.28A CPU 2.5GMHZ 400FSB INTEL KC.DCD01.25A CPU 2.8GMHZ 533FSB INTEL KC.DCP01.28B CPU 2.4GMHZ 400FSB INTEL KC.DCD01.24A CPU 2.6GMHZ 400FSB INTEL KC.DCD01.
Extensa 2000 FRU List Picture No. Partname And Description Part Number FDD MODULE 1.44M PANASONIC JU-226A033 KF.T3007.001 FDD MODULE 1.44M MITSUMI D353G 4515 KF.T3006.001 FDD BRACKET 33.T30V1.005 FDD CABLE 50.T30V1.003 HDD 20G HITACHI IC25N020ATMR04 KH.02007.006 HDD 30GB HITACHI IC25N030ATMR04 KH.03007.005 HDD 30GB FUJITSU MHT2030AT 009B A3 KH.03006.004 HDD 30GB SEAGATE ST93015A 4.05 KH.03001.001 HDD 30G TOSHIBA MK3021GAS KH.33004.001 HDD 40GB HITACHI IC25N040ATMR04 KH.04007.
Extensa 2000 FRU List Picture No. Partname And Description Part Number HDD 80GB TOSHIBA MK8025GAS KA023A KH.08004.001 4 CPU FANSINK 34.T45V1.003 4 CPU THERMAL PLATE 34.A20V1.001 VGA THERMAL PLATE 34.T45V1.001 VGA THERMAL PLATE 33.A20V1.003 KEYBOARD DARFON NSKACY0G GERMANY KB.A1907.001 KEYBOARD DARFON NSKACY1D USI KB.T3007.047 KEYBOARD DARFON NSKACY0U UK KB.T3007.052 Heatsink Keyboard 2 KEYBOARD DARFON NSK-ACY0J JPN 111 KEYBOARD DARFON NSKACY06 PORTUGUE KB.A2007.
Extensa 2000 FRU List Picture No. Partname And Description Part Number KEYBOARD DARFON NSKACY0R RUSSIAN KB.A2007.015 KEYBOARD DARFON NSKACY02 TAIWAN KB.A2007.016 KEYBOARD DARFON NSKACY0S SPANISH KB.A2007.017 KEYBOARD DARFON NSKACY03 THAILAND KB.A2007.018 KEYBOARD DARFON NSKACY1B BRAZILIAN KB.A2007.019 KEYBOARD DARFON NSKACY0E ITALY KB.A2007.021 KEYBOARD DARFON NSKACY0F FRENCH KB.A2007.022 KEYBOARD DARFON NSKACY0K KOREAN KB.A2007.023 KEYBOARD DARFON NSKACY00 SWISS KB.A2007.024 LCD 14.
Extensa 2000 FRU List Picture No. Partname And Description Part Number LCD COAXIAL CABLE 14” 50.A20V1.003 LCD COAXIAL CABLE 15" 50.49V06.002 NS LCD PANEL W/HINGE & LOGO TBD NS LCD BEZEL W/ICON PLATE TBD HINGE PACK TBD MAINBOARD W/O CPU W/ MODEM CABLE & LAUNCH BOARD CABLE (USE FOR FDD) TBD MAINBOARD W/O CPU W/ MODEM CABLE & LAUNCH BOARD CABLE LB.T4501.001 LCD SCREW RUBBER 47.T45V1.001 LCD SCREW RUBBER 47.T45V1.002 LOGO TBD RUBBER FOOT TBD TOUCHPAD KNOB 42.T30V1.
Extensa 2000 FRU List Picture No. Partname And Description Part Number NAME PLATE 40.E01V1.001 SODIMM 128M INFINEON HYS64D16000GDL-6-B KN.12802.006 SODIMM 256M INFINEON HYS64D32020GDL-6-B KN.25602.009 SODIMM256M NANYA NT256D64SH8BAGM-6KE KN.25603.014 SODIMM256M MICRON 256M MT8VDDT3264HDG-335 KN.25604.009 SODIMM 512M INFINEON HYS64D64020GBDL-6-B KN.51202.007 SODIMM 512M NANYA NT512D64S8HBAFM-6K KN.51203.005 CD-ROM MODULE 24X 6M.A20V1.001 CDRW/DVD COMBO MODULE 24X 6M.A20V1.
Extensa 2000 FRU List Picture No. Partname And Description Part Number NS TOUCHPAD SYNAPTICS TM41P357 56.17001.001 NS SCREW 86.T30V1.001 NS SCREW 86.9A352.3R0 NS SCREW 86.9A353.6R0 NS SCREW 86.9A524.4R0 NS SCREW 86.9A552.2R0 NS SCREW 86.9A552.3R0 NS SCREW 86.9A552.4R0 NS SCREW 86.9A553.3R0 Screws NS SCREW 86.9A553.4R0 NS SCREW 34.00015.081 NS SCREW 86.1A552.100 NS SCREW 86.9A353.8R0 Extensa 2500 FRU List Picture No.
Extensa 2500 FRU List Picture No. Partname And Description Part Number BATTERY PACK LI-ON 8CELL PANASONIC BT.T3007.003 BATTERY LI-ON 8CELL SANYO BT.T3003.001 BATTERY PACK LI-ON 12CELL SANYO TBD BATTERY COVER 42.T30V1.001 DC-DC CHARGER BOARD 55.T30V1.001 WIRELESS LAN BOARD AMBIT 802.11B T60H656.02 REV.03 54.03096.022 WIRELESS LAN BOARD 802.11G WNC MIMIPCI 54.A16V1.001 LAUNCH BOARD 55.T30V1.002 MODEM BOARD AMBIT T60M283.10(01) 54.09011.544 MODEM/BLUETOOTH BOARD AMBIT T60M665.00 54.
Extensa 2500 FRU List Picture No. Partname And Description Part Number LAUNCH CABLE 50.T30V1.011 MODEM CABLE 2PIN 2CONNECTOR 55MM 50.41T11.002 POWER CORD US (3 pin) 27.01618.051 6 HINGE CAP RIGHT TBD 8 HINGE CAP LEFT TBD 10 OPTICAL DRIVE SUPPORT BRACKET 33.T30V1.001 15 HDD BRACKET 33.A20V1.001 16 HDD HOLDER 33.T30V1.003 17 LOWER CASE W/DIMM COVER& SPEAKER W/O MDC COVER (USE FOR NON-FDD) 60.T45V1.002 MODEM COVER W/SCREW 42.A20V1.
Extensa 2500 FRU List Picture No. 19 Partname And Description Part Number DIMM COVER W/SCREW TBD UPPER CASE W/COVER SWITCH CABLE TBD TOUCHPAD COVER 42.T30V1.006 2ND FAN BRACKET 33.A29V1.002 MIDDLE COVER W/LAUNCH BOARD TBD WIRELESS ANTENNA RIGHT (BLACK) 50.A20V1.001 WIRELESS ANTENNA LEFT (GRAY) 50.A20V1.002 BLUETOOTH ANTENNA 50.A20V1.004 CPU 2.8GMHZ 800FSB INTEL KC.DPP01.28C Communication Module CPU Chapter 6 CPU 3.0GMHZ 800FSB INTEL KC.DPP01.30C CPU P4 2.8GMHZ 800FSB INTEL KC.
Extensa 2500 FRU List Picture No. Partname And Description Part Number CPU P4 3.2GMHZ 800FSB INTEL KC.DP001.32C CPU 3.2GMHZ 800FSB INTEL KC.DPP01.32C CPU 3.4GMHZ 800FSB INTEL KC.DPP01.34C FAN 2ND 23.T45V1.001 FDD MODULE 1.44M MCI JU226A033FC 6M.T45V1.004 FDD MODULE 1.44M MITSUMI D353G 4515 6M.T45V1.005 FDD MODULE 1.44M PANASONIC JU-226A033 KF.T3007.001 FDD MODULE 1.44M MITSUMI D353G 4515 KF.T3006.001 FDD BRACKET 33.T30V1.005 FDD CABLE 50.T30V1.003 HDD 20G HITACHI IC25N020ATMR04 KH.
Extensa 2500 FRU List Picture No. Partname And Description Part Number HDD 30G TOSHIBA MK3021GAS KH.33004.001 HDD 40GB HITACHI IC25N040ATMR04 KH.04007.009 HDD 40G TOSHIBA MK4025GAS KH.04004.002 HDD 40GB FUJITSU MHT2040AT 0022 A3 KH.04006.004 HDD 40G SEAGATE ST94019A KH.04001.010 HDD 60GB HITACHI IC25N060ATMR04 KH.06007.006 HDD 60GB HITACHI DK23FA-60 A0A0 KH.06007.005 HDD 60G TOSHIBA MK6021GAS KH.36004.001 HDD 60G HITACHI DK23FA-60 A0A0 KH.06007.005 HDD 60G TOSHIBA MK6021GAS KH.36004.
Extensa 2500 FRU List Picture No. Partname And Description Part Number KEYBOARD DARFON NSKACY06 PORTUGUE KB.A2007.004 KEYBOARD DARFON NSKACY0A ARABIC KB.A2007.005 KEYBOARD DARFON NSKACY1A BELGIAN KB.A2007.006 KEYBOARD DARFON NSKACY0W SWEDISH KB.A2007.007 KEYBOARD DARFON NSKACY0C CZECH KB.A2007.008 KEYBOARD DARFON NSKACY0Q HUNGARIAN KB.A2007.009 KEYBOARD DARFON NSKACY0N NORWAY KB.A2007.010 KEYBOARD DARFON NSKACY0D DANISH KB.A2007.011 KEYBOARD DARFON NSKACY0T TURKISH KB.A2007.
Extensa 2500 FRU List Picture No. NS Partname And Description Part Number INVERTER BOARD 15" SUMIDA 19.T30V1.201 INVERTER BOARD 14"/15" 19.21030.I71 LCD BRACKET RIGHT FOR 14.1" 33.T30V1.006 LCD BRACKET RIGHT FOR 15" 33.A16V1.002 LCD BRACKET LEFT FOR 14.1" 33.T30V1.007 LCD BRACKET LEFT FOR 15" 33.A16V1.003 INVERTER CABLE 50.T30V1.007 LCD COAXIAL CABLE 14” 50.A20V1.003 LCD COAXIAL CABLE 15" 50.49V06.
Extensa 2500 FRU List Picture No. Partname And Description Part Number MAINBOARD W/O CPU W/ MODEM CABLE & LAUNCH BOARD CABLE (USE FOR FDD) TBD MAINBOARD W/O CPU W/ MODEM CABLE & LAUNCH BOARD CABLE LB.T4501.001 LCD SCREW RUBBER 47.T45V1.001 LCD SCREW RUBBER 47.T45V1.002 LOGO TBD RUBBER FOOT TBD TOUCHPAD KNOB 42.T30V1.008 ICON LABEL 40.T30V1.001 NAME PLATE 40.E01V1.001 SODIMM 128M INFINEON HYS64D16000GDL-6-B KN.12802.006 SODIMM 256M INFINEON HYS64D32020GDL-6-B KN.25602.
Extensa 2500 FRU List Picture No. Partname And Description Part Number COMBO MODULE 24X QSI SBW-242B 6M.A20V1.003 DVD-ROM MODULE 8X MKE SR-8177 6M.T46V1.001 DVD-RW MODULE 2X UJ-820BA DVR-K12D 6M.A20V1.004 DVD-RW MODULE DRIVE 2X PIONEER DVR-K12D 6M.A20V1.005 CD-ROM DRIVE 24X QSI SCR242 56.10291.021 CD-ROM DRIVE 24X QSI SCR242B KO.02407.012 DVD-ROM 8X MKE SR-8177 KV.08X02.004 DVD-RW DRIVE 2X UJ-820B-A DVR-K12D TBD DVD-RW DRIVE 2X PIONEER DVR-K12D KU.00405.004 OPTICAL DRIVE BRACKET 33.
125 Chapter 6
Appendix A Model Definition and Configuration Model Name Definition Extensa 2000 Model Number LCD CPU Memory HDD ODD Battery Wireless LAN 2001LC 15.0" XGA ICP 2.6GHz DDR333 1x256MB 40GB 24x Combo Li-Ion N 2001LM 15.0" XGA ICP 2.6GHz DDR333 1x256MB 40GB 4x DVD-Dual Li-Ion N Extensa 2500 Model Number LCD CPU Memory HDD CD/DVD Battery Wireless LAN 2501LC 15.0" XGA DT P4 2.8GHz DDR333 1x256MB 40GB 24x Combo Li-Ion N 2501LM 15.0" XGA DT P4 2.
127 Appendix A
Appendix B Test Compatible Components This computer’s compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chapter will be revised accordingly.
Microsoft® Windows® XP Environment Test Item Processor Specifications Intel Celeron 2.6GHz/400FSB/128K Intel Pentium 4 2.8GMHZ 533FSB Memory 128MB Infineon SO-DIMM HYS64D16000GDL-6-B 256MB Infineon SO-DIMM HYS64D32020GDL-6-B 256MB Nanya SO-DIMM NT256D64SH8BAGM-6KE (.14u) 256MB Micron SO-DIMM MT8VDDT3264HDG-335C3 (.13u) 256MB Samsung SO-DIMM M470L3224FT0-CB3 512MB Infineon SO-DIMM HYS64D64020GBDL-6-B 512MB Nanya SO-DIMM NT512D64S8HBAFM-6K (.14u) 1GB Elpedia SO-DIMM EBD11UD8ADDA LCD 14.
Item DVD-dual Specifications DVD-Dual SDW-042 DVD-Dual SDW-431S DVD-Dual GWA-4040N DVD-Dual DVR K13RA DVD-RW DVD-RW SD-R6112 DVD-Super Multi UJ820 DVD super multi AC Adapter (3 pin) Liteon Adapter 135W ADT 135W 3P 19V 0317A19135 HiPro Adapter 135W Power Cord Battery Li-Ion, 8 cells King Cord SANYO BTP-60A1 SIMPLO BTY PK Panasonic Network Adapters LAN Ethernet/10baseT/100baseT 3Com Etherlink III 3C589D IBM EtherJet CardBus Adapter 10/100 Intel Ether Express Pro/100 Mobile Adapter MBLA3200 Xircom C
Item I/O - USB Keyboard/Mouse Specifications Chicony USB Keyboard KU-8933 Microsoft Natural Keyboard Pro Acer Aspire USB mouse Logicool US Mouse Logitech Cordless Mouseman Wheel USB Interface Logitech USB Wheel Mouse M-BB48 Microsoft IntelliMouse Optical USB Interface I/O - Legacy (PS2/Serial) Keyboard/ Mouse IBM 101 key keyboard IBM 109 key keyboard Acer PS2 keyboard Acer KB-101A IBM Numeric Keypad III IBM Numeric Keypad Acer Mouse IBM PS2 Mini Mouse IBM PS2 Mouse Logitech Cordless MouseMan Wheel PS2 in
Item Specifications PCMCIA PCMCIA - ATA IBM Microdrive 340MB IBM Microdrive 1G Iomega Click! 40MB Sony Memory Stick 64MB Sandisk Flash Card 20MB Apacer SD Flash Card 128MB Apacer SD Flash Card 256MB Transcend SD Card 32MB Transcend SD Card 256MB Hagiwara sys-com SD Card 256MBT PCMCIA - USB 2.0 Apricorn EZ-USB2.0 Cardbus PC Card DTK USB 2.
133 Appendix B
Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
135 Appendix C
Index A type 18 AC Adapter 28 AFLASH Utility 49 Audio 18 D DC-AC LCD Inverter 28 DC-DC/Charger 27 DIMM 19 Combinations 19 package 19 Speed 19 voltage 19 Disassembly Flowchart 52 Display 1 display hotkeys 15 Display Standby Mode 30 DMA Channel Assignment 33 DVD-ROM Interface 22 B Battery 27 battery pack charging indicator 11 BIOS 18 package 18 ROM size 18 ROM type 18 vendor 18 Version 18 BIOS Setup Utility 36 BIOS Supports protocol 18 BIOS Utility 36°??? Basic System Settings 41 Navigating 37 Onboard Devi
Jumper and Connector Locations SW2 Settings 106 Standby Mode 29 Super I/O 18 System Check Procedures 79 System Memory 19 System Utilities 36 K Keyboard 18, 27 Keyboard or Auxiliary Input Device Check 79 T L Temperature 30 Test Compatible Components 132 Touchpad 18 touchpad hotkey 15 Touchpad Check 82 Troubleshooting 78 L2 cache 18 LCD 28 M Mechanical Specification 30 media access on indicator 11 Memory Address Map 31 Memory Address Map 31 Memory Check 80 Modem 20 U Undetermined Problems 95 USB 26 ut
Index 138
