A12/16/24R/U-FS A12/16/24R/U-SS Quick Start Guide ExaRAID SYSTEM USER'S GUIDE
A12/16/24R/U-FS A12/16/24R/U-SS Quick Start Guide 42-33000-5028 ExaRAID SYSTEM Version:1.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Accusys RAID System Task List Step 1. Unpacking the Accusys RAID System. Step 2. Installing Disk Drives. Step 3. System Connections and Management. Step 4. Setting Up LAN Connections. Step 5. Connecting the Power. Step 6. Setting the RAID IP Address. Step 7. Disk Array Configuration. Step 8. Host Configuration. Step 1. Unpacking the Accusys RAID System The box contains the following items: 1 1.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Step 2. Installing Disk Drives Installing the Hard Disks The RAID system supports SAS or SATA interface hard drives. Caution It is recommended to mount the RAID system to the rack cabinet first before installing the hard drives and the drive trays. If the hard drives are installed first, the RAID system may be too heavy to lift or handle. And the possible impact during installation may damage the drives.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS 3. Pull open the front panel door. 4. Insert the hard disk trays into the empty slots. 5. Push down the tray handle to secure the hard disk tray into place. 6. Repeat steps 4 to 5 until all the required disks have been installed. 7. Close the front panel door, then lock it.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS SATA hard disks SATA hard drive installation requires an AA-MUX adapter to be installed on the hard disk tray first before installing the SATA hard disk. Note AA-MUX is an optional accessory and is sold separately. Contact your supplier to purchase one. Follow the procedures below to install SATA hard disks: 1. Place the AA-MUX adapter on the hard disk tray and attach the four screws as shown. 2.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS 3. Slide the hard disk towards the AA-MUX adapter and connect the power and data connectors. 4. Attach the screws to secure the hard disk.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Mounting the RAID system The RAID system/Rail Extenders can be installed in a standard 19-inch rack. Follow the procedures below: 1. Attack eight rack nuts into the rack, making sure that they correspond with the mounting points on the rails. 2. Adjust the length of the rails as needed. 3. Secure the rails using two nuts and bolts on both the front and back posts of the rack then tighten the locking screws. 4.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Installing the Rail Extenders Follow the procedures below to install the rail extenders: 1. Install the rail extenders and attach the screws to secure them. 2. Slide the RAID system into the rack and secure it into place using the fixing screws.Rack-Mount Instructio. Power P/S Fail Access Enter ESC Rack-Mount Instruction To mount the “A12R/U-FS & SS, A16R/U-FS & SS and A24R/U-FS & SS” in any standard-sized rack, follow these instructions. 1.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS 4. Use the appropriate screws (not included) to securely attach the brackets to your rack. 5. Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature(Tma) specified by the manufacturer. 6.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Caution Slide/rail mounted equipment is not to be used as a shelf or a work space.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Step 3. System Connections and Management Connecting to the Host Before using Optical fiber for transfer data, Make sure had connected with approved Optical Transceiver Module. Connecting Fiber RAID System Controller to the Host A12R/U-FS, A16R/U-FS, and A24R/U-FS have dual 4G fiber channel interfaces on each controller. Each channel interface can be connected using an optical or copper transceivers and cables.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Configuring a Storage Area Network A storage area network (SAN) requires: • A Fibre Channel switch • A Fibre Channel HBA card in each Host PC/Server • A network switch • A network interface card (NIC) in each Host PC/Server To establish the data path: 1. Connect one of the Fibre Channel data ports on the RAID system’s controller to your Fibre Channel switch. 2. Connect each Host PC’s or Server’s standard NIC to your network switch.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Connect one of the Fibre Channel data ports on the RAID system controller to your Fibre Channel switch.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS To establish the management path: 1. Connect the Management port on the RAID system controller to your network switch. 2. Connect the Host PC’s or Server’s standard NIC to your network switch.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Connecting SAS RAID System Controller to the Host (SAS HBA Card required) 1. Insert the SAS cable into the CH1 port. 2. Insert the other end to the HBA connector of the host server. Note The illustration above shows A16R-SS. Same procedures apply to A12R/U-FS&SS, A16R/U-FS, and A24R/U-FS&SS. Connecting the CLI Management Port The RAID system can be managed using the CLI. To connect the CLI port, follow the procedures below: 1.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS 2. Insert the other end to the computer’s COM port. Note • Same procedures apply to A12R/U-FS&SS, A16R/U-SS, and A24R/ U-FS&SS. • Please refer to the software user manual for more information on CLI management. Connecting JBOD (Sold separately) Follow the procedures below to connect to A12R/U-SJ, A16R/U-SJ, or A24R/U-SJ (JBOD). 1. Insert a SAS connector to the EXP port on the controller. JBOD expansion on A16R-FS 2.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Step 4. Setting Up LAN Connections LAN communication enables the Command Line Interface (CLI) and Graphic User Interface (GUI) on your PC to monitor and control the RAID system to easily monitor and configure the RAID system. A LAN/WAN connection is required. Follow the procedures below: To set up a LAN cable connection: 1. Attach one end of the ethernet cable to the LAN port on one of the Controller board. 2.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Step 5. Connecting the Power Once all of the components have been installed into the RAID system, and the management interfaces have been connected, the RAID system can now be powered on. Caution A12R/U - Please switch off the power before you remove power supply unit. Power on: 1. Plug one power cable into the AC power port.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS 2. Plug the second power cable into the other AC power port. 3. Turn on the power switch. Power off: Before you power off the system, make sure all the running process are completed on the host computer. Please follow the following procedure to shut down your system properly. By LCD 1. Log in from the LCD panel by inputting the password. The default password is “0000”. See Set up through LCD on page 19 for instructions on using the LCD panel. 2.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Step 6. Setting the RAID IP Address Choosing DHCP or a Static IP Address When you setup your RAID system, you have the option of: • Enabling DHCP and letting your DHCP server assign the IP address to the RAID system’s virtual management port. • Specifying a static IP address for the RAID system’s virtual management port.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS 6. Go to System Setup > Save Config > Save to NVRAM > YES in the menu to save your settings. Note When LAN or WAN is not available, use a HUB or crossover LAN cables to connect to a computer to setup IP then manage the RAID system by GUI. Set the IP as follows: Controller A LAN = 192.168.1.1 Controller B LAN = 192.168.0.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS For example: Controller A CLI> ethsetaddr etha1 static -a 192.168.0.1 -s 255.255.255.0 -g 192.168.0.1 -d 192.168.10.1 Controller B CLI> ethsetaddr ethb1 static -a 192.168.0.2 -s 255.255.255.0 -g 192.168.0.1 -d 192.168.10.1 Note Please refer to the software user manual for more information on the set up.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Step 7. Disk Array Configuration Quick Setup Note Quick setup can be compeleted using the LCD or GUI. Please refer to the following settings for reference. To perform quick setup, all hard disks must be on-line and unused. For an easy configuration, users can specify the RAID level, number of spare disks, and initialization option. Refer to the table below for details of each option. HDD Information Shows the number and the minimum size of hard disks.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS To set up through GUI 1. Select Quick Setup > Raid Setup. 2. Select the related settings as follows: • RAID Level = RAID5 • Spare Disks = 0 • Initialization Option: Background 3. Click Apply to start assigining the first 8 hard disks to DG0 and the last 8 hard disks to DG1. 4. Create the logical disk for both disk groups. 5. After creating the logical disk, LUN mapping will automatically be done. To setup through LCD 1. Enter the password.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Simple storage Simple storage is used in direct attached storage (DAS) environments. Any computer is allowed to access the LUNs presented by the controller after gaining access to the host ports of the controller. LUNs are assigned to each virtual disk in the RAID so the host can address and access the data in those devices.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Task List for Creating DAS A. Create Disk Groups B. Create Logical Disks C. LUN Mapping A. Create Disk Groups By GUI 1. Open a browser and enter the IP address in the address field. (The default IP address is 192.168.0.1) The supported browsers are listed as below: • IE 6.x (Windows) • IE 7.x (Windows) • FireFox 1.x (Windows, Linux, and Mac) • Safari 1.x and 2.x (Mac) 2. The following web page appears when the connection is made.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS 3. To make sure the hard disks are unused, click RAID Management from the Config Mode menu to check the status. 4. Click Disk Groups from the Config Mode menu. The following screen appears. 5. Click Create to open Create Disk Group screen. 6. Select a DG ID from the drop-down menu. 7. Use the system default name as dgx. ‘x’ is the DG identifier. Or Uncheck the ‘Use system default name’ box and enter the name in the Name field.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS 8. Highlight the disks to be grouped in Members and Spares and click to move them to the Member Disks. 9. Click Apply to create the disk group. 10. Repeat steps 4 to 9 to create other disk groups. By CLI Disk Groups can also be created from CLI. 1. At the CLI prompt type in: hddlist all to check the status of the hard disk and make sure they are unused. 2. Use the following command to create Disk Groups.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS B. Create Logical Disks By GUI 1. Click Logical Disks from the Config Mode menu. The following screen appears. 2. Click Create to open Create Logical Disk screen. 3. Select a DG ID from the drop-down menu. This is the disk group to be assigned for logical disk setting. 4. Select an LD ID from the drop-down menu. 5. Use the system default name as dgxldy. ‘x’ is the DG identifier and ‘y’ is the LD identifier.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS 7. Enter an appropriate capacity for the logical disk. This determines the number of sectors a logical disk can provide for data storage. 8. Select the preferred controller to be in charge of managing and accessing the logical disk. 9. Click Apply to start creating the logical disk. 10. Repeat step 2 to 9 to create more logical disks. For example: By CLI 1. At the CLI prompt type in: hddlist all to check the status of the hard disk. 2.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS C. LUN Mapping By GUI 1. Click Storage Provisioning from the Config Mode menu. The following screen appears. 2. Click Simple method. The following confirmation message is displayed. Click Confirm to continue. 3. Click Add to open Add LUN to Storage Port screen. 4. Select a HTP ID from the drop-down menu.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS 5. Select a LUN ID from the drop-down menu. 6. Select a virtual disk from the drop-down menu for LUN mapping. 7. Click Apply to start LUN mapping. 8. Repeat steps2 to 6 until you assigned all the disks. For example: 9. Click RAID Management to see if the Mapping is correct. By CLI 10. Use the following command to add a LUN ID to a virtual disk.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Symmetric storage Symmetric storage is used in environments where hosts are equipped with multi-path IO (MPIO) driver or software that can handle multiple paths (LUNs) to a virtual disk.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS A. Create Hosts By GUI 1. Open a browser and enter the IP address in the address field. (The default IP address is 192.168.0.1) The supported browsers are listed as below: • IE 6.x (Windows) • IE 7.x (Windows) • FireFox 1.x (Windows, Linux, and Mac) • Safari 1.x and 2.x (Mac) 2. To login, enter the username and password. The default username and password are “admin” and “0000”. You can then access the Config Mode. 3.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS 7. Click Host ID and select a Host ID from the drop-down menu. A maximum of 32 hosts can be added to the controller. 8. Choose each WWPN of Fiber HBA from the ‘Choose from detected hosts’ box or directly enter the WWPN in this field. Each FC port needs a WWPN for communicating with other devices in an FC domain. 9. Enter the SAS address. SAS Address is needed for communicating with other devices in an SAS domain. 10. Enter the Host name.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS BY CLI Hosts can also be created from CLI. 1. Log on to CLI using the following information: • User name: admin • Password: 0000 2. At the CLI prompt type in: hddlist all to check the status of the hard disk and make sure they are unused. 3. Use the following command to create hosts.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS B. Create Disk Groups By GUI 1. Click Disk Groups from the Config Mode menu. The following screen appears. 2. Click Create to open Create Disk Group screen. 3. Select a DG ID from the drop-down menu. 4. Use the system default name as dgx. ‘x’ is the DG identifier. Or Uncheck the ‘Use system default name’ box and enter the name in the Name field. The maximum name length is 63 bytes. 5.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS By CLI Disk Groups can also be created from CLI. 1. At the CLI prompt type in: hddlist all to check the status of the hard disk and make sure they are unused. 2. Use the following command to create Disk Groups. Command dgcreate Synopsis dgcreate dgi hddx hddy ... [-n name] [-i par/seq] [-z] [-s hddz,hdda, ...
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS 2. Click Create to open Create Logical Disk screen. 3. Select a DG ID from the drop-down menu. This is the disk group to be assigned for logical disk setting. 4. Select an LD ID from the drop-down menu. 5. Use the system default name as dgxldy. ‘x’ is the DG identifier and ‘y’ is the LD identifier. OR Uncheck the ‘Use system default name’ box and enter the name in the Name field. 6. Select a RAID level for the logical disk.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS For example: By CLI 1. At the CLI prompt type in: hddlist all to check the status of the hard disk. 2. Use the following command to create logical disk.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS D. LUN Mapping By GUI 1. Click Storage Provisioning from the Config Mode menu. The following screen appears. 2. Click Add to open Add LUN to Host screen. 3. Select a Host Group ID from the drop-down menu. 4. Select a LUN ID from the drop-down menu. 5. Select a virtual disk from the drop-down menu for LUN mapping. 6. Click Apply to start LUN mapping. 7. Repeat steps2 to 6 until you assigned all the disks.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS 8. Click RAID Management to see if the Mapping is correct. By CLI 1. Use the following command to add a LUN ID to a virtual disk.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Step 8. Host Configuration Windows Multi-Path Solution: PathGuard PathGuard is the bundled multi-path IO solution for Windows platforms, and it is based on Microsoft Multipath I/O (MPIO) framework. PathGuard consists of MPIO drivers and a web-based path manager GUI that allows you to manage MPIO configurations for multiple host computers.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS To Install PathGuard and MPIO Driver: 1. To install the PathGuard and MPIO Driver, double click the installation file on a host computer (choose the 32-bit or 64-bit installation file according to your host system). 2. Follow the on-screen instructions to start the installation. PathGuard and the MPIO Driver will be installed automatically. 3. Reboot the host computer, and you have completed the installation.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS 1. Go to Computer Management > Device Manager > Disk Drivers and SCSI and RAID controllers to check for the Multi-Path Disk Device and Multi-Path Support. The following illustration shows a successful installation with Multi-Path Disk Device and Multi-Path Support found in the Device Manager. 2. Make sure the two installed disk devices are in the Disk Management as shown in the illustration.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Trouble Shooting General Guidelines When you encounter issues, the most essential troubleshooting is to check the event log of your RAID system. In addition, you may need to check the system log of the operating system at your host computers. Because there are a wide variety of hardware and software combinations, use the following checklist for problem determination: • Check all cables to make sure they are connected properly.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Beeper When the Beeper Control is set to On, the system will turn on the beeper alarm if one of the following occurs. If the user mutes the beeper via CLI, LCD, or GUI, the system temporarily mutes the beeper until a new failure or error occurs. • Voltage failure or error. • Power supply failure or error. • Fan failure or error. • Temperature failure or error. • BBM failure or error (when BBM is connected). • Disk SMART warning.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Solutions See the table below for the solutions for the most common problems. Problem Cause Solution Hard disks cannot be If a hard disk cannot be recognized by the ready within a specific period RAID controller. of time during the initialization, the RAID controller will force the hard disks enter faulty state and you cannot see any model information of hard disks.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS The Web GUI can not The management network be connected. interface is not configured properly. Check if the LED indicators of the Ethernet port are lit up properly (refer to the hardware manual for details), and the IP address has to be set to enable the network interface. You can manually set the IP address by the LCD or local CLI, or use a DHCP server on the network. The replacement controller stops bootup with LCD messages.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS 49 Hard disk shows Unknown state. The configurations on the hard disks cannot be recognized by the controller. Erase the configuration information on the hard disks for your RAID system to use the hard disks. Disk group enters degraded mode. Member disks are not available. Use the Array Recovery Utility to restore the disks to the degraded disk group. See User’s manual for more details. Hard disk shows Conflict state. 1.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Company Contact Accusys, Inc. • 5F., No.38, Taiyuan St., Jhubei City, Hsinchu County 30265, Taiwan(R.O.C) • Tel: +886-3-560-0288 • Fax: +886-3-560-0299 • http://www.accusys.com.tw/ • E-mail: sales@accusys.com.tw Accusys U.S.A., Inc. • 1321 W. Foothill Blvd. Azusa, CA91702 • Tel: +1-510-661-0800 • Fax: +1-510-661-9800 • http://www.accusys.com.tw • E-mail: Maggie@accusys.com.tw Accusys Korea, Inc.
Accusys A12R/U-FS&SS / A16R/U-FS&SS / A24R/U-FS&SS Accusys EU B.V 51 • Orionweg 6, 4782 SC Moerdijk, The Netherlands • Tel: +31 (0) 102995758 • Fax: +31 (0) 168358621 • http://www.accusys.com.tw • E-mail: sales@accusyseu.com, support@accusyseu.
