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Limited Warranty
AbleNet Manufactured Products include a ‘Two Year Limited Warranty’. This warranty is
against defects in materials and manufacturing for two full years from the date of purchase. If
documentation identifying the date of purchase is not supplied, the warranty period will be
determined as two years from the date of manufacture stamped inside the product. The limited
warranty is not transferable and is only offered to the first customer who purchases the product.
Non-AbleNet Manufacturer’s Products come with the Manufacturer Warranty. If any of the non-
AbleNet products purchased on the AbleNet site have manufacturer’s warranty, AbleNet will
pass on to you the warranty upon purchase of the product. Such manufacturer warranty, if any,
will vary from product to product and AbleNet is not responsible to you in any way in honoring
such manufacturer’s warranty.
AbleNet does not cover damage caused to an iPad, iPhone, iPod, or other consumer electronic
devices used in conjunction with any product manufactured by or distributed by AbleNet.
If a valid claim is received during the warranty period, at AbleNet’s option and to the extent
permitted by law, AbleNet will either (i) repair the defect at no charge, using new or refurbished
replacement parts at no charge to you, (2) exchange the product with a product that is new or
which has been manufactured from new or serviceable used parts and is at least functionally
equivalent to the original product, or (3) refund the purchase price of the product. AbleNet may
request that you replace defective parts with new or refurbished user-installable parts that
AbleNet provides in fulfillment of its warranty obligation. A replacement product or part
assumes the remaining warranty of the original product or ninety (90) days from the date of
replacement or repair, whichever provides longer coverage for you. When a product or part is
exchanged, any replacement item becomes your property and the replaced item becomes
AbleNet’s property. Parts provided by AbleNet in fulfillment of its warranty obligation must be
used in products for which warranty service is claimed. When a refund is given, the product for
which the refund is provided must be returned to AbleNet.
THE FOLLOWING ARE EXCLUDED FROM THE ABOVE LIMITED WARRANTY COVERAGE:
Wear and Tear. Periodic maintenance, repair, and replacement of parts due to normal
wear and tear are excluded from coverage.
Abuse. Defects or damage that result from: (a) improper operation, storage, misuse or
abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface
of the product resulting from misuse; (b) contact with liquid, water, rain, extreme
humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) subjecting
the products to abnormal usage or conditions; or (d) other acts which are not the fault of
AbleNet or manufacturer, are excluded from coverage.
Examples of misuse and/or abuse include but are not limited to the following:
Physical abuse such as:
Falling from over 3-feet
Cords cut or ripped off
Damaged due to being hit or smashed

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