User Guide

1. Which signal booster is suitable for my cellphone carrier?
1) Please make sure the working frequency for your cellphone carrier on 2g/3g/4g.
2) Please be sure is 2g/3g voice or 4g data or both signal that you want to improve,
because they are also on different frequencies.
3) Select a booster with the right frequency that can match your cellphone carrier and
signal type(2g/3g/4g)
2. How can we figure out the frequencies that my phone is currently using?
you can use these methods to confirm your frequency and network band,:
1) Android system: download the "LTE discovery"APP to check frequency.
2) Apple IOS system: please dial *3001#12345#* then click "Serving Cell Info".
3) Download the “network cell info”APP and it will show what frequency your phone
is currently using.
4) Call your cellphone carrier to confirm the working frequencies.
3. What’s the main problem if the signal booster doesn’t work.
It probably due to the 3 reasons below, please contact us directly for help:
1) You ordered a wrong booster, the frequency is not suitable for your cellphone
carrier or signal type.
2) The signal outside your house is too weak, there should be no less than 2 bars
signal on the same frequency of the booster.
3) There is something wrong with the installation. Please totally follow up with the
instructions in the User Manual. Contact us at any time if you still have confusions.

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