Headset Intercom System Model C1060 Operating Instructions
Model C1060 Table of Contents Intended Use .................................................................................................................................... iii FCC Information............................................................................................................................. iii System Description .......................................................................................................................... 1 Introduction ............................
Table of Contents Model C1060 Talk Lock Mode (“ Hands Free” )...................................................................................................... 10 Page Mode ......................................................................................................................................... 11 Page Monitor Mode ........................................................................................................................... 11 Special Considerations.........................
Model C1060 Important Information Intended Use The 3M Headset Intercom System, Model C1060, is designed to provide 2–way radio–frequency audio communication in quick service drive–through restaurants and convenience stores. Misuse of the Model C1060 could result in poor performance and/or undesired operation. FCC Information This device complies with part 15 of the FCC Rules.
Important Information Model C1060 (Blank Page) iv 3M 2001 February
Model C1060 Introduction System Description The 3M Model C1060 Headset Intercom System is a wireless intercom system designed for high reliability, compactness, and ease of service. The system can be programmed to operate on any one of 16 different channels to provide high–quality audio performance and reduce the possibility of interference between neighboring wireless systems.
System Description Model C1060 Systems Components The number of system components and the procedures necessary to operate them vary depending on the system configuration. However, four components are common to all system configurations. Base Station The base station is the interface between the customer at the menu sign and the headset worn by the operator. See Figure 1. Figure 1.
Model C1060 Programming Station System Description The programming station is used to program C960 and C1060 headsets to the same channel as the base station. Infrared light is used to transfer program data to the C1060 headset and a separate jack is provided for the C960 headset programming cable. See Figure 3. Figure 3. Programming Station Battery Charger The battery charger charges headset batteries in approximately 1.5 to 2 hours. The charger is available in 3–slot and 6–slot versions. See Figure 4.
Controls and Indicators Model C1060 Base Station The base station controls and indicators are shown below. 1 ON/OFF Switch Figure 5. Base Station Controls and Indicators The ON/OFF switch controls power to the base station. 2 POWER Indicator This indicator lights when the ON/OFF switch is in the ON position. ü Note If for some reason the C1060 headset system does not operate and the system includes an optional wired backup system, turn off the C1060 Base Station to enable the backup system.
Model C1060 Headset Controls and Indicators The headset controls are shown below. 13 15 14 8 5 7 1 4 9 2 12 3 6 10 11 Figure 6. Headset Controls 1 ON / OFF Switch Press the switch once to turn on the headset, and press it again (when the headset is on) to turn off the headset 2 Volume UP Control Press the volume up control to increase the volume in the headset earpiece. 3 Volume DOWN Control Press the volume down control to decrease the volume.
Controls and Indicators 5 T2 (Talk Lane 2) Switch Model C1060 For dual–lane systems, press and hold the T2 (Talk Lane 2) switch to talk to the customer at the menu sign in lane 2. Release the switch to listen. For single–lane systems, T2 can also be used to talk to lane 1. 6 Page Switch Press and hold the Page switch to talk to internal personnel without being heard by the customer at the menu sign. Release the switch to listen.
Model C1060 Controls and Indicators Battery Chargers The 3–slot and 6–slot battery charger controls are shown below. (Rear View) (Rear View) 3 3 4 4 1 1 1 2 2 2 1 Charging Slots The charging slots hold batteries during the recharging cycle. 2 Charging Status Indicators The charging status indicators light RED or GREEN to indicate charging status: RED indicates the battery is being charged. GREEN to indicate the battery is fully charged.
Headset Preparation Adjusting Headband Size Model C1060 Adjust the size of the headband until the ear pad rests against one ear and the battery-side pad rests just above the other ear. • Slide the headband out of the headset to make it larger. • Push the headband into the headset to make it smaller. - Figure 7. Headband Size Positioning the Ear Pad and Microphone Rotate the microphone boom up or down so that its tip is in line with the corner of your mouth. Do not bend the rubber microphone boom.
Model C1060 Operation System Startup System startup includes turning on the base station and each headset that will be used. Turning On the Base Station To turn on the base station: 1. Slide the power ON/OFF switch to the ON position. Check to see that the POWER indicator lights. 2. Slide the VOLUME switch to the desired position (DAY or NIGHT). Turning On the Headset To turn on the headset, press the ON switch located on the inside of the transceiver housing.
Operation Model C1060 Communication During Off–Peak Hours During off–peak hours, the cross–lane module is turned on to enable a single operator to communicate with customers in either lane (1 or 2). 1. An alert tone sounds in the headset when the system detects a customer (vehicle) at the menu sign: • The alert tone for Lane 1 is a single beep that repeats at 2–second intervals. • The alert tone for Lane 2 is a double beep that repeats at 2–second intervals. 2.
Model C1060 Operation Use this mode to talk to other operators who are wearing headsets without being heard by the customer at the menu sign. This mode is available with all system configurations. Page Mode To page another operator, press and hold the page switch. Release the page switch to listen. ü Note If you are not a menu sign operator, do not use the page mode while the menu sign operator is communicating.
Operation Model C1060 LED indicator turns green?? ….then press ON / OFF Switch Press and hold PAGE switch…. Figure 10. Page Switch and On / OFF Switch To respond to a page, press P (page switch). To return to normal headset operation: 1. Turn the headset OFF. 2. Turn the headset ON. Special Considerations 12 When using the talk/listen mode or the page mode, keep the following things in mind: • Communication between the menu sign operator and the customer may be heard by several people.
Model C1060 Maintenance Headset Replacing the Battery When the battery voltage is too low, the headset sounds a short, low–volume tone at seven–second intervals to alert the operator to install a fully charged battery. The “ low battery tone” continues for two minutes after which the headset turns off automatically to prevent damage to the batteries. ü Note When installing a battery, make sure it is fully charged.
Maintenance Replacing the Ear and Headband Pads Model C1060 To replace the ear pad, remove the worn/damaged ear pad from the ear cup and replace it with a new pad. See Figure 12. Figure 12. To replace the headband pad, remove the worn/damaged pad by peeling it from the back of the battery housing. Remove protective backing from new pad and press it into place on the back of the battery housing. See Figure 12.
Model C1060 Maintenance Battery Charger Location The battery charger should be placed on a flat surface such as a desktop or table in a clean, dry environment. Cleaning the Contacts If the indicators fail to light during charger operation, clean the contacts using an alcohol–moistened cotton swab. Batteries Care, Handling and Storage Avoid dropping batteries. Do not carry batteries in your pockets or leave them in hot, damp or dirty places.
Maintenance Model C1060 Disposing of Batteries To help protect the environment, C1060 rechargeable batteries which have reached the end of their useful life should be disposed of in accordance with local requirements. Making Sure Batteries are Ready for Use Follow these tips to make sure batteries are always ready for use: Important Information about C1060 Rechargeable Batteries • Have an extra battery for each headset. This helps ensure that a fully charged battery is always available.
Model C1060 Special Instructions for System Manager Programming the Headset for CrossLane Operation The headsets are factory programmed for single–lane operation to enable the operator to press either T1 or T2 to communicate with lane 1. For cross–lane systems, the headsets must also be programmed to enable communication with either lane 1 or lane 2. With the cross–lane module turned ON, the lane 1 or lane 2 operators can press T1 to talk to to lane 1 customers or T2 to talk to lane 2 customers.
Special Instructions for System Manager Enabling/Disabling the Talk Lock Feature Model C1060 The talk lock feature provides hands free operation in duplex communication systems. With the talk lock feature enabled, the headset automatically switches from standby to talk/listen when a customer is detected at the menu sign. The headset automatically switches back to standby when the customer leaves the menu sign. To enable or disable the talk lock feature: 1. Turn the headset OFF. 2.
Model C1060 Special Instructions for System Manager The C1060 system is capable of operating on any one of eight different channels. You can correct these types of interference by changing the base station operating channel. To do this: 1. With the base station turned on, press and release the Channel Select switch once. (This advances the system to the next channel.) One of the red indicators (1–8) will light, indicating the newly selected channel. See Figure 15. Figure 15. 2.
Special Instructions for System Manager Model C1060 Figure 17. 3. Press the RESET switch to “ read” the new channel selection into the microprocessor. ü Note When two systems are used in a cross–lane application, both base stations must be set to the same channel.
Model C1060 Special Instructions for System Manager Figure 18. 4. With the headset turned OFF, swing the microphone back, and insert the headset into the programming station with its programming window facing toward the programming cable jacks. See Figure 18. 5. Turn the headset ON. The indicator LED flashes, indicating that programming is complete. 6. Repeat Steps 1 through 5 to program the rest of the headsets. The headset is now programmed to the same channel as the base station.
Special Instructions for System Manager Model C1060 Day/Night Switch Monitor Volume Access Figure 19. Normally, the VOLUME DAY/NIGHT switch is always left in the DAY position. However, if local ordinances require quieter nighttime operation of the menu sign, move the VOLUME DAY/NIGHT switch to the NIGHT position. Adjusting the Monitor Speaker Volume If the system has an optional monitor speaker, adjust its volume using the following procedure: 1.
Model C1060 Troubleshooting Introduction To use the following troubleshooting guide, locate the problem in the left column and look for the problem’s possible causes and corrections in the middle and right columns. Possible causes are listed in the order in which they are most likely to happen. Check for possible causes in the given sequence to help isolate the problem. System Troubleshooting Problem 1. No communications. All headsets hear static. 2. A single headset hears static. Possible Cause 1.
Troubleshooting 5. All headsets will not go into Standby (silence) when the vehicle leaves the menu sign. 6. Audio on all headsets cuts out or is interrupted. Model C1060 1. This is normal when a pulse (air switch) type of vehicle detector is used. 1. Press the Page switch to silence the menu microphone. 2. There is a large metal object near the loop in the driveway (if a loop is used). 2. Remove the object. 3. The Loop detector is “ locked up.” 3.
Model C1060 7. No Talk or listen from the menu sign when using the backup wired intercom. The C1060 system works OK. Troubleshooting 1. The base station is turned on. 1. Turn the base station OFF. 2. No power to the backup intercom. 2. Turn the backup intercom on or plug in its power transformer. 3. The volume controls are set too 3. Turn the volume controls up. low on the backup intercom. 4. Defective backup intercom or wiring. 4. Call for authorized service. 8.
Troubleshooting Model C1060 Battery and Battery Charger Troubleshooting Problem 1. No lights come on when a battery is inserted into charger. 2. Short battery life. 3. The green light on the charger never comes on. 26 Possible Cause 1. Dirty contacts on battery or charger. Solution 1. Clean contacts on battery and charger with an alcohol moistened swab. 2. No power to charger. 2. Make sure power transformer is plugged into charger and a “ live” outlet. 3. Defective battery. 3.
Model C1060 Service 3M 2001 Troubleshooting Most, if not all, C1060 system service needs can be fulfilled by your local 3M dealer. If special service assistance is needed, however, or for information on how to properly dispose of your non–functional C1060 rechargeable batteries, please call 1–800–328–0033.
3 Food Services Trade Department 3M Center St. Paul, MN 55144-1000 Printed on 50% recycled waste paper, including 10% post-consumer waste paper. Printed in U.S.A. 3M 2001 February 70-0710-3648-0 Rev.
