3Com Megahertz 10/100 LAN CardBus PC Card User Guide http://www.3com.com/ Part No.
3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8145 © 3Com Corporation, 1998. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Corporation.
CONTENTS 1 INSTALLING THE PC CARD Before You Begin 1-2 Setting CardBus Mode 1-2 Toshiba Notebooks 1-2 IBM ThinkPad Series 760 Notebooks 1-3 Connecting the 3CCFE575BT CardBus PC Card 1-4 Connecting the 3CXE589ET CardBus PC Card with XJACK Connector 1-5 2 INSTALLING THE NETWORK DRIVER Before You Install the Network Driver 2-2 Which Driver Installation Instructions Should You Use? 2-2 Which Windows 95 Version Are You Running? 2-2 Windows 95 Version 4.00.950B (OSR 2) 2-3 Windows 95 (Versions 4.00.950 and 4.
Displaying Release Notes, Frequently Asked Questions, and KnowledgeBase 3-4 Running the CardBus PC Card Self-Test 3-4 Running the Echo Test 3-7 Troubleshooting Support Services 3-9 Generating a Problem Report 3-11 DOS Diagnostics Program 3-13 Removing the PC Card Diagnostics using Windows 95 and Windows NT 3-13 Resolving Hardware Resource Conflicts 3-13 Changing the I/O, IRQ, or Memory Range 3-14 Disabling PC Card (PCMCIA) Support for Windows 95 3-14 Re-enabling PC Card Support for Windows 95 3-15 Disabling
1 INSTALLING THE PC CARD The 3Com Megahertz 10/100 LAN CardBus PC Cards (models 3CCFE575BT and 3CXFE575BT) connect your notebook to an Ethernet or Fast Ethernet network. The only difference between the two models is the connector. Figure 1-1 3Com Megahertz 10/100 CardBus LAN PC Cards These CardBus PC Cards automatically operate at 10 Mbps when connected to a 10BASE-T Ethernet hub and at 100 Mbps when connected to a hub supporting 100BASE-TX Fast Ethernet.
1-2 CHAPTER 1: INSTALLING THE PC CARD Before You Begin Make sure that you have a CardBus notebook and these items: ■ ■ ■ ■ 3Com Megahertz 10/100 LAN CardBus PC Card PC Card cable (6 inches) and network cable (six feet) 3Com Megahertz 10/100 LAN CardBus PC Card User Guide LAN Installation Disk If any of these items are missing from the CardBus PC Card package, contact your PC Card supplier.
Before You Begin 1-3 6 Using the Start menu, select shutdown the computer and then click Yes to confirm. 7 Turn the notebook back on. The notebook is now set up to run in CardBus mode. IBM ThinkPad Series 760 Notebooks 1 Using the Start Menu, select Programs >Thinkpad >Thinkpad Configurations. If this menu does not appear, contact your notebook manufacturer to get the latest BIOS and instructions for setting CardBus mode. 2 Click the PC Card Slots picture. The PC Card Slots window appears.
1-4 CHAPTER 1: INSTALLING THE PC CARD Connecting the 3CCFE575BT CardBus PC Card 1 Remove all PC Cards from your notebook. 2 Connect the PC Card cable to the CardBus PC Card ➀, and to the network cable ➁. Figure 1-2 Connecting the CardBus PC Card 3 Connect the RJ-45 connector to the network port ➂. 4 Turn the notebook on. 5 When Windows is ready, insert the PC Card ➃ into the CardBus PC Card slot. Slide it all the way in.
Connecting the 3CXE589ET CardBus PC Card with XJACK Connector 1-5 Connecting the 3CXE589ET CardBus PC Card with XJACK Connector 1 Remove all PC Cards from your notebook and turn it on. 2 Connect the network cable ➀ to the CardBus PC Card XJACK connector. Figure 1-3 Connecting the CardBus PC Card 3 Insert the RJ-45 connector into the network port ➁. 4 Insert the PC Card into the CardBus PC Card slot ➂. Slide it all the way in.
2 INSTALLING THE NETWORK DRIVER This chapter describes how to install the 3Com network driver that completes your notebook connection to the network. Instructions are provided for Windows 95, Windows NT, Windows for Workgroups, and AutoLink NetWare network driver installation. For information about Banyan Vines, Microsoft LAN Manager, IBM LAN Server, Artisoft LANtastic, and DEC PATHWORKS, see Table 2-1. The latest network drivers are available on 3Com’s World Wide Web site.
2-2 CHAPTER 2: INSTALLING THE NETWORK DRIVER Before You Install the Network Driver Now that the CardBus PC Card is inserted in your notebook and the network cable is connected to the network port, the final installation step is to install the network driver. This section describes the requirements for a successful driver installation. Which Driver Installation Instructions Should You Use? Ask your MIS department which network driver instructions you should use.
Windows 95 Version 4.00.950B (OSR 2) 2-3 If your Windows 95 version is 4.00.950 or 4.00.950A, go to the appropriate section to install the network driver. If your Windows 95 version is 4.00.950B (OSR 2), go to the following section to install the network driver. Windows 95 Version 4.00.950B (OSR 2) Install the NDIS network driver when your notebook is running Windows 95 4.00.950B (also known as OSR 2).
2-4 CHAPTER 2: INSTALLING THE NETWORK DRIVER 6 In the Update Device Driver Wizard, click Finish. 7 In the Insert Disk window, click OK. 8 In the copying files window, type a: and click OK. 9 If prompted, insert the Windows 95 CD-ROM or type the directory path to the Windows 95 CAB files on your notebook and click OK. 10 Remove the LAN Installation Disk and restart the notebook. The network driver installation is complete. To confirm installation, see the section “Confirming Installation.
Windows 95 (Versions 4.00.950 and 4.00.950A) 2-5 10 Click Finish to complete the driver installation and remove the LAN Installation Disk. a If the software prompts for Computer Name and Work Group Name, type the names as supplied by your MIS department and click OK. ■ The computer name is the name of your notebook. Give your notebook a unique name (up to 15 characters, no blank spaces).
2-6 CHAPTER 2: INSTALLING THE NETWORK DRIVER 6 Double-click 3Com Megahertz 10/100 LAN CardBus PC Card to display a description of the CardBus PC Card and its current status. If the CardBus PC Card is not operational, go to Chapter 3 for troubleshooting information. Windows NT Version 4.0 This section describes how to install the NDIS network driver for a notebook running Windows NT 4.0, with Windows NT networking installed and without Windows NT networking installed.
Windows NT Version 4.0 2-7 5 Click Have Disk. 6 In the Insert Disk dialog box, type: a: 7 Insert the LAN Installation Disk into the floppy drive and click OK. 8 On the Select OEM Option screen, highlight 3Com Megahertz 10/100 LAN CardBus PC Card and click OK. Figure 2-3 Select OEM Option Window 9 Wait for the CardBus PC Card files to be copied. The PC Card Setup Network Settings screen appears. 10 Click OK to accept resource allocations or enter new values.
2-8 CHAPTER 2: INSTALLING THE NETWORK DRIVER Confirming Installation To confirm successful installation, double-click the Network icon in the Control Panel. Click the Adapters tab. The 3Com Megahertz 10/100 LAN CardBus PC Card should appear on the list. If it doesn’t appear, see Chapter 3 for troubleshooting information. Windows NT 4.0 without Networking Installed If Windows NT networking is not installed, obtain the following information from your MIS department.
Windows NT Version 4.0 2-9 9 Click OK. The Network Setup Wizard window appears. 10 Click Next. The Network Protocols configuration box appears. 11 Select the appropriate network protocol. If you choose TCP/IP, you will be prompted to set TCP/IP later in this installation. 12 Click Next. The Network Services configuration box appears. 13 Select the appropriate network services. 14 Click Next. The message “Windows NT is ready to install networking components...” appears. 15 Click Next.
2-10 CHAPTER 2: INSTALLING THE NETWORK DRIVER 18 When Figure 2-4 appears again and asks for the location of the files, type a: 19 Click Continue. 20 After Windows NT copies files, select new Network Settings if required. Ask your system administrator if you are not sure what to select. 21 Click Continue to accept the resources. 22 If you are prompted for TCP/IP setup information, enter it. Ask your system administrator if you need help.
Windows NT Version 3.51 2-11 Windows NT Version 3.51 Before you begin, obtain the LAN Installation Disk.
2-12 CHAPTER 2: INSTALLING THE NETWORK DRIVER 11 Click OK to accept the default settings for the CardBus PC Card or enter new settings if requested by your MIS department. The Network Settings Window appears. 12 Click OK to bring up the TCP/IP configuration window. 13 Enter the IP address. 14 Click OK. If networking has not been installed, follow the prompts to complete networking installation. 15 Remove the LAN Installation Disk and click Restart Now to complete installation.
Windows for Workgroups (WFW) 2-13 Installing the DOS Enhanced-Mode Driver for WFW To install the NDIS 3 DOS enhanced-mode driver for WFW, follow these steps: 1 Using the Windows menu, select Network. 2 Double-click Network Setup. 3 In the Network Setup dialog box, select the Networks... button. 4 Select Install Microsoft Windows Network and then click OK. 5 Select the Drivers... button. 6 In the Network Drivers dialog box, click Add Adapter.
2-14 CHAPTER 2: INSTALLING THE NETWORK DRIVER AutoLink for Windows 3.x, Windows for Workgroups, and DOS This section describes how to install the network driver for a notebook running Windows 3.x, Windows for Workgroups, and DOS using the 3Com AutoLink™ program. The AutoLink program automatically installs the NetWare ODI client software (including the driver), and modifies the CONFIG.SYS and AUTOEXEC.BAT files. To use the AutoLink program, the notebook must use the Novell NetWare 3.12, 4.10, or 4.
Supported Network Drivers 2-15 Supported Network Drivers Table 2-1 provides the text file names and driver names for supported network drivers. These text files are located in the HELP directory on the LAN Installation Disk. Table 2-1 Network Driver Text File Names Network Operating System Text File Name Network Driver Name Windows 95A and OSR 2 W95NDIS.TXT EL575ND3.SYS/EL575ND4.SYS Windows NT (v 4.0/3.51) WINNT.TXT EL575ND3.SYS/EL575ND4.SYS Windows for Workgroups (NetWare) WFWNETWR.
TROUBLESHOOTING 3 This chapter provides the following troubleshooting information: ■ Checking the CardBus PC Card LEDs ■ Running the 3Com PC Card Diagnostics program ■ Accessing the 3Com CardBus PC Card help system ■ Support services ■ Generating a problem report ■ DOS Diagnostics program ■ Removing the CardBus PC Card software ■ Resolving hardware resource conflicts ■ Disabling and Re-enabling PC Card Support ■ Frequently Asked Questions ■ Troubleshooting tips The 3Com World Wide We
3-2 CHAPTER 3: TROUBLESHOOTING LEDs Before the LEDs (Figures 3-1 and 3-2, Table 3-1) can be used for troubleshooting, the CardBus PC Card must be connected to the network (see Chapter 1) and the network drivers must be installed (see Chapter 2).
3Com PC Card Diagnostics Program Table 3-1 3-3 LED Descriptions LED Description Steady 10 Mbps Green: Link integrity Good 10BASE-T No connection connection between between PC PC Card and hub Card and hub Off 100 Mbps Green: Link integrity Good 100BASE-TX No connection connection between between PC PC Card and hub Card and hub 3Com PC Card Diagnostics Program The 3Com PC Card Diagnostics program, which is automatically installed with the Windows 95 and Windows NT drivers, tests the CardBus PC C
3-4 CHAPTER 3: TROUBLESHOOTING 6 Click the Help button. To display the entire help system, click the Help button on each PC Card Diagnostics screen. To display information about any item on each screen, click the ? and drag it to the item and click. The pop-up box displays information about the selected item. 7 Click the links and tabs to display information about each of the 3Com PC Card Diagnostics screens. Displaying Release Notes, Frequently Asked Questions, and KnowledgeBase 1 Click the Support tab.
3Com PC Card Diagnostics Program 3-5 For Windows NT v3.51, select File>Run, and type tnicdiag.exe When you install the network driver (Chapter 2) the 3Com logo appears in the Windows 95 and Windows NT 4.0 tray at the bottom of your screen after you reboot. You can double-click the logo to run the 3Com PC Card Diagnostics program. Close down the PC Card Diagnostics program before you reboot or remove the CardBus PC Card. The PC Card Diagnostics general screen appears as shown in Figure 3-3.
3-6 CHAPTER 3: TROUBLESHOOTING 3 Click the Diagnostics tab to display the diagnostics screen shown in Figure 3-4. Figure 3-4 Diagnostics Screen 4 Click Start in the Self Test section to run the self test. The following tests run in sequence: ■ Register Access ■ EEPROM ■ FIFO ■ Ethernet Core Loopback ■ Encoder/Decoder Loopback ■ Interrupt Click Stop to stop the tests. Otherwise, the tests run continuously to completion. Click the Help button to display help for this screen.
3Com PC Card Diagnostics Program 3-7 Running the Echo Test The echo test tests the CardBus PC Card’s ability to transmit and receive data while on the network. CAUTION: Running the echo test while connected to an active network can cause intermittent failures. To avoid this, connect to a test network on which only the notebook being tested and the echo server PC are operating.
3-8 CHAPTER 3: TROUBLESHOOTING 3 On both computers: a Click the Windows Start menu. b Click Programs. c Select 3Com PC Card Utilities. d Select 3Com PC Card Diagnostics. For Windows NT v3.51, select File>Run, and type tnicdiag.exe The PC Card Diagnostics general screen appears on both computers, as shown in Figure 3-2. 4 On the Diagnostics screen (Figure 3-3) of the responding computer, click Respond and Start on the Echo Test screen.
3Com PC Card Diagnostics Program 3-9 Click the Help button to display help for this screen. Click the ? at the top of the screen and drag it to a statistic and click. The pop-up box displays information about the selected statistic. 6 Click Start. The statistics for the test appear in the statistics window, as shown in Figure 3-5. Click Help for statistics definitions. You can also click the right mouse and the ? at the top right of the screen and drag the ? to a statistics name and click.
3-10 CHAPTER 3: TROUBLESHOOTING 1 To access the 3Com support screen (Figure 3-6), click the Support tab on the 3Com PC Card Diagnostics general screen, shown in Figure 3-3. Figure 3-6 Support Screen ■ Click Diagnostics to run the 3Com PC Card Diagnostics program. Refer to the beginning of this chapter for information on how to use the 3Com PC Card Diagnostics program. ■ Click Release Notes to display the CardBus PC Card Release Notes, Frequently Asked Questions, or KnowledgeBase.
3Com PC Card Diagnostics Program 3-11 Generating a Problem Report The problem report generator prompts you for the information that will help 3Com Customer Support solve your CardBus PC Card installation and configuration problems. You can email the completed report to 3Com Customer Support and receive an email answer within two business days.
3-12 CHAPTER 3: TROUBLESHOOTING 4 Click Next to display the Computer information screen, shown in Figure 3-8. Figure 3-8 Computer Information Screen a Enter your notebook manufacturer and model. b Identify your notebook as a client, server, or both, using the pull-down menu. c Select your CPU type using the pull-down menu. d Select your notebook operating system using the pull-down menu. e Select your network operating system using the pull-down menu.
DOS Diagnostics Program 3-13 Use your mail application to mail the report to one of the addresses on the Send Report screen. If required, contact your local reseller first. 9 Click OK to bring up the PC Card Diagnostics general screen. 10 To exit the program, click Cancel. DOS Diagnostics Program To run the DOS diagnostics tests, see the INSTRUCT.TXT file in the HELP directory on the LAN Installation Disk.
3-14 CHAPTER 3: TROUBLESHOOTING 3 Select 3Com Megahertz 10/100 LAN CardBus PC Card and click Properties. 4 Change I/O or IRQ value and click Confirm. Changing the I/O, IRQ, or Memory Range If you discover resource conflicts, you can change the I/O Base Address, Interrupt Request (IRQ), or Memory Range using Windows 95. 1 Double-click the System icon in the Control Panel. 2 In the System Properties window, click Network Adapters. 3 Double-click 3Com Megahertz 10/100 LAN CardBus PC Card Manual Load.
Disabling PC Card (PCMCIA) Support for Windows 95 3-15 4 Click OK. 5 Reboot the notebook to disable PC Card Support. If prompted, select Do Not Install a Driver. Some notebooks may re-install the PCMCIA sockets (PC Card Support) without prompting you. Refer to Windows 95 help on disabling devices to disable PCMCIA sockets. You must re-enable PC Card Support to use another PC Card. See “Re-enabling PC Card Support for Windows 95” in this chapter for instructions.
3-16 CHAPTER 3: TROUBLESHOOTING Disabling PC Card (PCMCIA) Support for Windows NT 1 In the Windows NT Control Panel, double-click Devices. 2 Click PCMCIA on the list that appears. If no controller is listed, PC Card support is already disabled. If you select a different PCMCIA controller, write down the name; you will need it to re-enable PC Card support to use a different PC Card. 3 Click HW Profiles. 4 Click Disable and then click OK. 5 Reboot the notebook.
Frequently Asked Questions 3-17 Frequently Asked Questions Table 3-3. Frequently Asked Questions Question Answer What is CardBus? CardBus is the new high-speed peripherals interface for notebooks that includes: ■ 33 MHz, 32-bit performance based on PCI bus architecture ■ 3.
3-18 CHAPTER 3: TROUBLESHOOTING Table 3-3. Frequently Asked Questions (continued) Question Answer Are my network drivers Microsoft certified? Yes. Are my network drivers Novell certified? Yes. How do I remove the 3Com icon from my system tray? 1 Double-click the 3Com icon to start the 3Com PC Card Diagnostics program. 2 In the right bottom corner of the main window, click the Enable Tray Control check box to remove the check mark. 3 Exit the program and the icon will not appear anymore.
Frequently Asked Questions 3-19 Table 3-3. Frequently Asked Questions (continued) Question What is DynamicAccess® Answer software? DynamicAccess software brings intelligence to the end systems to provide improved network performance and control. You can download the latest DynamicAccess software from the 3Com Web site: www.3com.com. What is Fast IP? Fast IP is software that improves performance on switched networks.
3-20 CHAPTER 3: TROUBLESHOOTING Troubleshooting Tips ■ Check the CardBus PC Card installation in Chapter 1. ■ Inspect all cables and connections. ■ Make sure you have the latest BIOS for your notebook. ■ Try the notebook at a known working location. ■ Try the CardBus PC Card in a known working notebook.
CHANGING CONFIGURATION 4 This chapter describes how to display and change configuration settings for the CardBus PC Card. Before you change these settings, contact your MIS department. Configuration Settings Table 4-1 lists each configuration option, the default setting, and the available settings. .
4-2 CHAPTER 4: CHANGING CONFIGURATION CIS Memory Address The CIS Memory requires a 256 B segment of memory. I/O Base Address The I/O address space is used by the CardBus PC Card for communication between the CardBus PC Card and the notebook. The CardBus PC Card uses 64 bytes of I/O space, starting at the I/O Base Address. Make sure that no other device is using the same value. (the default is 3000h). For more information about resolving Resource conflicts, see Chapter 3.
Displaying Configuration 4-3 To display the current configuration of the CardBus PC Card using the 3Com PC Card Diagnostics program, follow these steps: 1 Install the CardBus PC Card and connect it to the network as described in Chapter 1 and install the driver as described in Chapter 2. 2 To start the 3Com PC Card Diagnostics program, follow these steps: a Click the Windows Start menu. b Click Programs. c Select 3Com PC Card Utilities. d Select 3Com PC Card Diagnostics. For Windows NT v3.
4-4 CHAPTER 4: CHANGING CONFIGURATION To display the 3Com logo icon on your Windows 95 and Windows NT task bar for easy access to the 3Com PC Card Diagnostics program, click the box next to Enable Tray Control. You can display the CardBus PC Card help system by clicking the Help button on the PC Card Diagnostics General screen. 3 Click PC Card Details to display the PC Card Details screen shown in Figure 4-2.
Changing Configuration Settings 4-5 Changing Configuration Settings 1 Click the Properties tab on the 3Com PC Card Diagnostics General screen, shown in Figure 4-1. Figure 4-3 Properties Screen 2 To display the options for a setting, highlight the setting and use the right pulldown menu. 3 To select a new value, highlight the value and release the mouse button. 4 Click OK. The new value is selected. 5 Click OK or Cancel to exit the screen.
4-6 CHAPTER 4: CHANGING CONFIGURATION
SPECIFICATIONS A Table A-1 CardBus PC Card Specifications Network Interface 10 Mbps Ethernet 10BASE-T Ethernet IEEE 802.3 industry standard for a 10 Mbps baseband CSMA/CD local area network 100 Mbps Ethernet and 100BASE-TX Ethernet IEEE 802.3u industry standard for a 100 Mbps baseband CSMA/CD local area network Physical Dimensions Length 3.370 in (85.6 mm) Width 2.126 in (54 mm) Height Type II, 0.197 in (5.0 mm) Weight 0.86 oz. (24.
A-2 APPENDIX A: SPECIFICATIONS Network Cable Specifications UTP Cable Requirements: Category 3 LAN and high-speed data cable (10 Mbps) that meets the requirements of EIA/TIA-568 and EIA/TIA TSB-36 Category 4 extended distance LAN cable that meets the requirements of EIA/TIA-568 and EIA/TIA TSB-36 Category 5 voice and data transmission LAN cable (100 Mbps) that meets the requirements of EIA/TIA-568 and EIA/TIA TSB-36 Power Requirements Operating voltage +3.3 V ± .
B TECHNICAL SUPPORT 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the very latest, we recommend that you access 3Com Corporation’s World Wide Web site.
B-2 APPENDIX B: TECHNICAL SUPPORT Access by Analog Modem To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit.
Support from Your Network Supplier B-3 Local access numbers are available within the following countries: Country Telephone Number Country Telephone Number Australia 1800 123 853 Netherlands 0800 0228049 Belgium 0800 71279 Norway 800 11062 Denmark 800 17319 Portugal 0505 442 607 Finland 98 001 4444 Russia (Moscow only) 956 0815 France 0800 908158 Spain 900 964 445 Germany 0130 81 80 63 Sweden 020 792954 Italy 1678 99085 U.K.
B-4 APPENDIX B: TECHNICAL SUPPORT Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense. To obtain an RMA number, call or fax: Country Telephone Number Fax Number U.S.A.
INDEX Numbers E 3Com Bulletin Board Service (3ComBBS) B-1 3Com URL B-1 3ComFacts B-2 3ComForum B-3 environmental operating range A-1 B bulletin board service B-1 C cabling specifications A-2 troubleshooting 3-20 Card Information Structure (CIS) memory size A-1 changing I/O, IRQ or memory range 3-14 CIS Memory Address 4-2 CompuServe B-3 configuration displaying 4-2 configuration settings 4-1 CIS Memory Address 4-1 duplex 4-1 I/O Base Address 4-1 Interrupt Request Level 4-1 media type 4-1 D diagnostics
2 INDEX KnowledgeBase 3-3, 3-9 Toshiba PCs setting PC Card mode 1-2 troubleshooting 3-20 L U LEDs 3-2 URL B-1 M W mean time between failures A-2 Media Type option description 4-1 memory 3-14 Windows 95 disabling PC Card support 3-14 installing the network driver 2-3 OSR 2 network driver installation 2-3 re-enabling PC Card support 3-15 standard Windows 95 network driver installation 2-4 which version are you running 2-2 Windows for Workgroups network driver installation 2-12 Windows NT disabling
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NOTE: In order to maintain compliance with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to this device. Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment. Refer to the manual for specifications on cabling types.
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