book Page 1 Thursday, July 29, 1999 12:23 PM EtherLink® PCI Network Interface Cards User Guide 3C905C-TX-M For Complete PC Management 3C905B 3C900B http://www.3com.com/ http://www.3com.com/productreg Part No.
book Page 2 Thursday, July 29, 1999 12:23 PM 3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8145 Copyright © 1999, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
book Page 3 Thursday, July 29, 1999 12:23 PM CONTENTS ABOUT THIS GUIDE Conventions 10 Year 2000 Compliance 10 1 INTRODUCTION Overview 11 3C905C-TX-M 11 3C905B 13 3C905B-TX 13 3C905B-COMBO 14 3C905B-FX 14 3C900B 15 Remote Wake-Up 17 Remote Wake-Up Cable 17 Remote Wake-Up Requirements 17 3C905C-TX-M NIC 18 3C905B and 3C900B-FL NICs 18 Multiple NIC Installations and Remote Wake-Up Managed PC Boot Agent (MBA) Software 18 Desktop Management Interface (DMI) 2.
book Page 4 Thursday, July 29, 1999 12:23 PM Installing From Diskette 22 Running the Preinstallation Program 24 Inserting the NIC in the PC 25 Connecting the Remote Wake-Up Cable 28 Connecting the NIC to the Network 29 RJ-45 Port 29 BNC Port 31 AUI Port 32 SC Port 33 ST Port 34 3 INSTALLING NIC SOFTWARE IN WINDOWS Overview 37 Installing the Network Driver Using the EtherCD 37 Windows 95 38 Windows 98 39 Windows NT 4.0 41 Windows NT 3.
book Page 5 Thursday, July 29, 1999 12:23 PM NetWare 4.x 52 Importing the Server Driver 52 Loading the Driver Manually 53 NetWare 5.
book Page 6 Thursday, July 29, 1999 12:23 PM 7 RUNNING NIC DIAGNOSTICS Overview 73 Interpreting the LEDs 73 Running the NIC Diagnostics Tests 75 To Run the Network Test 75 To Run the NIC Test 76 To Run the Remote Wake-Up Test 76 Viewing Network Statistics 77 Using the 3Com Icon in the Windows System Tray 78 A SPECIFICATIONS AND CABLING REQUIREMENTS 3C905C-TX-M NIC Specifications 3C905B NICs Specifications 80 3C900B NICs Specifications 81 Cabling Requirements 82 Twisted-Pair Cable 82 10BASE-T Operation 83
book Page 7 Thursday, July 29, 1999 12:23 PM D TECHNICAL SUPPORT Online Technical Services 93 World Wide Web Site 93 3Com Knowledgebase Web Services 94 3Com FTP Site 94 3Com Bulletin Board Service 94 Access by Analog Modem 94 Access by Digital Modem 95 3Com Facts Automated Fax Service 95 Support from Your Network Supplier 95 Support from 3Com 96 Returning Products for Repair 97 INDEX 3COM CORPORATION LIMITED WARRANTY FCC CLASS B STATEMENT FCC DECLARATION OF CONFORMITY INDUSTRY CANADA CLASS B EMISSION COMP
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book Page 9 Thursday, July 29, 1999 12:23 PM ABOUT THIS GUIDE This guide describes how to install, configure, and troubleshoot the following 3Com® EtherLink® PCI network interface cards (NICs): NIC Model Number EtherLink 10/100 PCI For Complete PC Management 3C905C-TX-M EtherLink 10/100 PCI 3C905B-TX 3C905B-TX-M 3C905B-TX-NM 3C905B-COMBO EtherLink 100 PCI Fiber 3C905B-FX EtherLink 10 PCI Fiber 3C900B-FL EtherLink 10 PCI 3C900B-TPO 3C900B-COMBO This guide is intended for those who install and c
book Page 10 Thursday, July 29, 1999 12:23 PM 10 ABOUT THIS GUIDE Conventions The following tables list conventions that are used throughout this guide.
book Page 11 Thursday, July 29, 1999 12:23 PM INTRODUCTION 1 Overview This chapter describes the following 3Com® EtherLink® PCI network interface cards (NICs): NIC Model Number EtherLink 10/100 PCI For Complete PC Management 3C905C-TX-M EtherLink 10/100 PCI 3C905B 3C905B-TX-M 3C905B-TX-NM 3C905B-COMBO EtherLink 100 PCI Fiber 3C905B-FX EtherLink 10 PCI Fiber 3C900B-FL EtherLink 10 PCI 3C900B-TPO 3C900B-COMBO Unless specifically indicated, information in this user guide refers to all NIC models
book Page 12 Thursday, July 29, 1999 12:23 PM 12 CHAPTER 1: INTRODUCTION ■ ■ Desktop Management Interface (DMI) 2.0 Remote System Alerts (heartbeat packets) MBA Boot ROM Remote Wake-Up (RWU) connector TX DA TA ACT 10 L 100 N K The following table describes the features of the 3C905C-TX-M NIC. Features Supported 3C905C-TX-M NIC ■ RJ-45 connector for 10BASE-T or 100BASE-TX ✔ ■ Remote Wake-Up ✔ ■ DMI 2.
book Page 13 Thursday, July 29, 1999 12:23 PM 3C905B 13 3C905B The 3C905B NICs connect your PCI-compliant PC to either a 10 Mbps Ethernet network or a 100 Mbps Fast Ethernet network. The 3C905B NICs support a suite of DynamicAccess Technology features for desktop and network management, including: ■ Remote Wake-Up ■ Managed PC Boot Agent (MBA) Software (3C905B-TX-M only) ■ DynamicAccess LAN Agent for traffic prioritization and remote monitoring (RMON and RMON2) ■ Desktop Management Interface (DMI) 2.
book Page 14 Thursday, July 29, 1999 12:23 PM 14 CHAPTER 1: INTRODUCTION 3C905B-COMBO Boot ROM socket Remote Wake-Up connector 3C905B-FX Boot ROM socket Remote Wake-Up connector 100 LN K ACT 100
book Page 15 Thursday, July 29, 1999 12:23 PM 3C900B 15 The following table describes the features of the 3C905B NICs. 3C905B NIC Model Features Supported -TX -TX-M -TX-NM -COMBO ✔ ✔ ✔ ✔ ■ RJ-45 connector for 10BASE-T or 100BASE-TX ■ AUI and BNC connectors for 10BASE5 and 10BASE2 ■ SC connector for 100BASE-FX ■ Remote Wake-Up ✔ ✔ ■ DMI 2.
book Page 16 Thursday, July 29, 1999 12:23 PM 16 CHAPTER 1: INTRODUCTION Boot ROM socket Boot ROM socket Boot ROM socket Remote Wake-up (RWU) connector 10 RX 10 LN K ACT 3C900B-COMBO 3C900B-TPO 3C900B-FL The following table describes the features of the 3C900B NICs.
book Page 17 Thursday, July 29, 1999 12:23 PM Remote Wake-Up 17 Remote Wake-Up Remote Wake-Up is the ability to remotely power-on a PC for after-hours administration. Remote Wake-Up support is enabled by connecting a Remote Wake-Up cable from the NIC’s Remote Wake-Up (RWU) connector to a 3-pin Remote Wake-Up connector on the PC motherboard. See “Connecting the Remote Wake-Up Cable” in Chapter 2 for instructions. For 3C905C-TX-M NICs, if your PC is compliant with PCI 2.
book Page 18 Thursday, July 29, 1999 12:23 PM 18 CHAPTER 1: INTRODUCTION 3C905C-TX-M NIC ■ BIOS that supports Remote Wake-Up ■ PCI 2.
book Page 19 Thursday, July 29, 1999 12:23 PM Desktop Management Interface (DMI) 2.0 ■ ■ ■ 19 Configure or reconfigure multiple systems simultaneously. Scan for viruses. Back-up hard drives and perform disaster recovery tasks. For information on configuring the MBA to boot from the network, see “Configuring the Managed PC Boot Agent (MBA)” in Chapter 5. For detailed information on the MBA, see the Managed PC Boot Agent User Guide, located with the MBA software on the EtherCD.
book Page 20 Thursday, July 29, 1999 12:23 PM 20 CHAPTER 1: INTRODUCTION ■ ■ ■ Traffic prioritization (IEEE 802.1p/Q) — Ensures that business-critical and delay-sensitive traffic (such as multimedia applications) has priority over normal data. Fast IP — Eliminates router bottlenecks and improves performance in switched networks. Efficient multicast control — Prevents flooding of switched networks by multicast applications such as video training, stock quotes, or online news.
book Page 21 Thursday, July 29, 1999 12:23 PM INSTALLING AND CONNECTING THE NIC 2 Overview This chapter describes how to install the NIC in your PC and connect it to an Ethernet or Fast Ethernet network. WARNING: Before handling the NIC, touch the bare metal case of your PC to discharge static electricity from your body. While you are handling the NIC, wear a wrist strap grounded to the PC chassis.
book Page 22 Thursday, July 29, 1999 12:23 PM 22 CHAPTER 2: INSTALLING AND CONNECTING THE NIC Installing Multiple NICs If you are installing multiple EtherLink PCI NICs in a PC or server, follow the instructions in “Installing Multiple NICs” in Chapter 3. Upgrading Windows 95 to Windows 98 If you are upgrading a PC from Windows 95 to Windows 98 that already has an EtherLink PCI NIC installed, follow the instructions in the WIN98.TXT file located in the HELP directory on the EtherCD.
book Page 23 Thursday, July 29, 1999 12:23 PM Installing From Diskette 23 Before you start, make sure that you have two blank, formatted diskettes. Label the diskettes EtherDisk 1 and EtherDisk 2. ■ ■ EtherDisk 1 contains: ■ NDIS 3/4/5 drivers ■ NetWare client and server drivers ■ Windows for Workgroup drivers ■ NIC preinstallation program ■ README.
book Page 24 Thursday, July 29, 1999 12:23 PM 24 CHAPTER 2: INSTALLING AND CONNECTING THE NIC 9 Remove the disk and insert the disk labeled EtherDisk 2 when prompted, and then click OK. Files are copied. The diskette creation is complete. For instructions on using the installation diskettes to install the network driver, see the text file for your operating system in the HELP directory on the EtherCD.
book Page 25 Thursday, July 29, 1999 12:23 PM Inserting the NIC in the PC 25 7 Click Install NIC Driver. ■ To install the network driver and the 3Com NIC Diagnostics program, click Install with Diagnostic Program. ■ To install the network driver only, click Install without Diagnostic Program. Files are copied. A message box appears when the installation is complete. On a Windows NT 4.0 PC, a message appears stating “Do you have to install NIC drivers for any EtherLink PCI NICs?” Click Yes.
book Page 26 Thursday, July 29, 1999 12:23 PM 26 CHAPTER 2: INSTALLING AND CONNECTING THE NIC To install the NIC in the PC: 1 Make sure that you have run the preinstallation program, as described in the previous section. 2 Remove all jewelry from your hands and wrists. Use only insulated or nonconducting tools. 3 Turn off the power to the PC and unplug the power cord. 4 Remove the cover from the PC. 5 Locate an empty, nonshared bus-mastering PCI slot and remove its slot cover. Save the screw.
book Page 27 Thursday, July 29, 1999 12:23 PM Inserting the NIC in the PC 27 1 Remove slot cover 2 Insert NIC PCI slots 7 Secure the NIC with the screw you removed earlier. If you want to install the Remote Wake-Up cable, go to the next section, “Connecting the Remote Wake-Up Cable” to continue the installation. If you do not want to connect the cable, continue with step 8. 8 Replace the PC cover and plug in the power cord. Do not turn on the power to the PC.
book Page 28 Thursday, July 29, 1999 12:23 PM 28 CHAPTER 2: INSTALLING AND CONNECTING THE NIC Connecting the Remote Wake-Up Cable This section describes how to connect the Remote Wake-Up cable from the NIC to the PC motherboard. Connecting the Remote Wake-Up cable is optional. Connect this cable only if your NIC supports Remote Wake-Up and you want to use this feature.
book Page 29 Thursday, July 29, 1999 12:23 PM Connecting the NIC to the Network 29 4 Replace the PC cover and plug in the power cord. Do not turn on the power to the PC. The next step is to connect the NIC to the network. Go to the next section, “Connecting the NIC to the Network.” Connecting the NIC to the Network Follow the procedure for the port that matches your NIC and your network environment. RJ-45 Port On the 3C900B NIC, the RJ-45 port provides a 10 Mbps connection only.
book Page 30 Thursday, July 29, 1999 12:23 PM 30 CHAPTER 2: INSTALLING AND CONNECTING THE NIC The following table shows the cable requirements and maximum network cable lengths for the RJ-45 port.
book Page 31 Thursday, July 29, 1999 12:23 PM Connecting the NIC to the Network 31 BNC Port The BNC port provides a 10 Mbps connection only. The following table shows the cable requirement and maximum network cable length for the BNC port. Port Cable Required BNC 10BASE2 thin Ethernet coaxial (10 Mbps only) Maximum Network Cable Length 185 m (607 ft) To connect the BNC port: 1 Connect the BNC connector on the thin Ethernet cable to the BNC port on the NIC.
book Page 32 Thursday, July 29, 1999 12:23 PM 32 CHAPTER 2: INSTALLING AND CONNECTING THE NIC AUI Port The AUI port provides a 10 Mbps connection only. The following table shows the cable requirement and maximum network cable length for the AUI port. Port Cable Required 15-pin AUI 10BASE5 thick Ethernet coaxial (10 Mbps only) Maximum Network Cable Length 500 m (1,640 ft) To connect the AUI port: 1 Locate the 15-pin AUI port on the NIC and move the slide latch down to the open position.
book Page 33 Thursday, July 29, 1999 12:23 PM Connecting the NIC to the Network 33 SC Port The SC port on the 3C905B-FX NIC provides a 100 Mbps fiber-based connection only. The following table shows the cable requirements and maximum network cable lengths for the SC port. Port Cable Required SC Long-wavelength fiber-optic (1300 nm): ■ ■ Maximum Network Cable Length 50 µ/125 µ multimode fiber Full-duplex: 2,000 m (6,560 ft ) Half-duplex: 412 m (1,351 ft) 62.
book Page 34 Thursday, July 29, 1999 12:23 PM 34 CHAPTER 2: INSTALLING AND CONNECTING THE NIC ST Port The ST port on the 3C900B-FL NIC provides a 10 Mbps fiber-based connection only. The following table shows the cable requirements and maximum network cable lengths for the ST port. Port Cable Required ST Short-wavelength fiber-optic (850 nm): ■ ■ Maximum Network Cable Length 50 µ/125 µ multimode fiber Full-duplex: 2,000 m (6,560 ft ) Half-duplex: 412 m (1,351 ft) 62.
book Page 35 Thursday, July 29, 1999 12:23 PM Connecting the NIC to the Network 35 3 Connect the other end of the network cable to a 10BASE-FL Ethernet network hub or switch. Insert the cable that is connected to the transmit (10) connector on the NIC into the receive (RX) connector on the network hub or switch. Insert the cable that is connected to the receive (RX) connector on the NIC into the transmit (TX) connector on the network hub or switch. The next step is to install the network driver.
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book Page 37 Thursday, July 29, 1999 12:23 PM 3 INSTALLING NIC SOFTWARE IN WINDOWS Overview This chapter explains how to do the following tasks on a PC running Windows 95, Windows 98, or Windows NT: ■ Install the network driver using EtherCD 5.1 ■ Install the NIC diagnostics program after you have already installed the network driver ■ Update the network driver or NIC diagnostics program ■ Install multiple NICs To obtain the latest shipping version of a driver, go to: http://www.3com.
book Page 38 Thursday, July 29, 1999 12:23 PM 38 CHAPTER 3: INSTALLING NIC SOFTWARE IN WINDOWS Before installing the network driver: ■ Make sure that you have run the preinstallation program, as described in Chapter 2. ■ Make sure that the NIC is installed in the PC and that it is connected to the network. ■ Make sure that you have the Windows installation files (Windows 95/98 only).
book Page 39 Thursday, July 29, 1999 12:23 PM Installing the Network Driver Using the EtherCD 39 6 In the specified fields of the Identification tab screen, enter the following information, and then click OK: Computer Name — Identifies the PC on the network for other users. This entry must be a unique name of 15 characters or fewer, containing no spaces. Workgroup — Identifies the group (for example, your department name) to which your PC belongs.
book Page 40 Thursday, July 29, 1999 12:23 PM 40 CHAPTER 3: INSTALLING NIC SOFTWARE IN WINDOWS 2 Make sure that the EtherCD is inserted in the CD-ROM drive. 3 Click OK. The Insert Disk dialog box appears. 4 Open the pull-down menu and select: c:\windows\options\cabs 5 Click OK. Files are copied. If you are prompted for the EtherCD, click OK, make sure that the drive letter of the CD-ROM drive (for example, d:\) appears in the dialog box, and then click OK. You are prompted for the Windows 98 CD.
book Page 41 Thursday, July 29, 1999 12:23 PM Installing the Network Driver Using the EtherCD 41 Windows NT 4.0 To install the network driver: 1 Turn on the power to the PC. 2 Double-click the My Computer icon, then the Control Panel icon, and then the Network icon. The Network window appears. 3 Click the Adapters tab. If networking has not been installed on your PC before, Windows NT asks you if you want to install networking. Click Yes. See the WINNT.
book Page 42 Thursday, July 29, 1999 12:23 PM 42 CHAPTER 3: INSTALLING NIC SOFTWARE IN WINDOWS Windows NT 3.51 To install the network driver: 1 Turn on the power to the PC. 2 In the Main window of the Program Manager, double-click the Control Panel icon and then the Network icon. 3 Click Add Adapter. The Add Network Adapter window appears. 4 Open the Network Adapter Card list box, and scroll down and select Requires disk from manufacturer. 5 Click Continue. The Insert Disk dialog box appears.
book Page 43 Thursday, July 29, 1999 12:23 PM Verifying Successful Installation 43 Verifying Successful Installation Follow the steps for your operating system. Windows 95 and Windows 98 To verify successful NIC installation: 1 Open the Windows Start menu, select Settings, and then select Control Panel. 2 Double-click the System icon, and then select the Device Manager tab. 3 Double-click Network adapters and make sure that the name of the 3Com EtherLink NIC appears.
book Page 44 Thursday, July 29, 1999 12:23 PM 44 CHAPTER 3: INSTALLING NIC SOFTWARE IN WINDOWS Installing the 3Com NIC Diagnostics Program This section describes how to install the 3Com NIC Diagnostics program after you have already installed the network driver. This program is for PCs running Windows 95, Windows 98, or Windows NT 4.0. The 3Com NIC Diagnostics program allows you to run tests that determine the status of your network, the NIC, and Remote Wake-Up.
book Page 45 Thursday, July 29, 1999 12:23 PM Updating the Network Driver and NIC Software 45 To start the 3Com NIC Diagnostics program: 1 Open the Windows Start menu. 2 Select Programs, and then 3Com NIC Utilities. 3 Click 3Com NIC Doctor. For instructions on using the program, see “Running the NIC Diagnostics Tests” in Chapter 7. Updating the Network Driver and NIC Software This section describes how to update your network driver and NIC diagnostic software.
book Page 46 Thursday, July 29, 1999 12:23 PM 46 CHAPTER 3: INSTALLING NIC SOFTWARE IN WINDOWS Windows 95 and Windows 98 To install multiple NICs in a PC running Windows 95 or Windows 98, install and configure each NIC individually, following these steps: 1 Run the preinstallation program before installing the NICs in the PC, as described in Chapter 2. 2 Install the first NIC in your PC and connect it to the network, as described in Chapter 2.
book Page 47 Thursday, July 29, 1999 12:23 PM Installing Multiple NICs 47 Windows NT 4.0 To install multiple NICs in a PC running Windows NT 4.0: 1 Install the NICs in your PC and connect each to the network. 2 Turn on the power to the PC and start Windows NT. 3 Double-click the My Computer icon, then the Control Panel icon, and then the Network icon. The Network screen appears. 4 Select the Adapters tab. 5 Click Add. The Select Network Adapter screen appears. 6 Click Have Disk. 7 Insert the EtherCD.
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book Page 49 Thursday, July 29, 1999 12:23 PM 4 INSTALLING THE NETWARE CLIENT AND SERVER DRIVERS Overview This chapter describes how to: ■ Install the Novell NetWare client driver for DOS, Windows 3.1, or Windows for Workgroups. ■ Install the NetWare 3.x, 4.x, and 5.x server drivers. To obtain the latest shipping version of a driver, go to: http://www.3com.com/ Installing the NetWare Client Driver The NetWare client driver enables PCs running DOS, Windows 3.
book Page 50 Thursday, July 29, 1999 12:23 PM 50 CHAPTER 4: INSTALLING THE NETWARE CLIENT AND SERVER DRIVERS Intelligent Auto Install Requirements To use the intelligent auto install program: ■ Make sure that your PC has only one EtherLink PCI NIC installed. ■ Make sure that you are using NetWare 3.x, 4.x, or 5.x as your network operating system. ■ Make sure that your PC has at least 1 MB of available hard drive space.
book Page 51 Thursday, July 29, 1999 12:23 PM Installing the NetWare Server Driver 51 Installing the NetWare Server Driver This section describes how to install the NetWare driver on a Novell server running NetWare 3.x, 4.x, or 5.x. The EtherLink PCI NICs do not support NetWare 3.xx or 4.xx servers that are not updated to the latest driver pack. The \NWSERVER\NW3.x directory contains the network driver file (3C90X.LAN) to be used for servers running NetWare 3.x.
book Page 52 Thursday, July 29, 1999 12:23 PM 52 CHAPTER 4: INSTALLING THE NETWARE CLIENT AND SERVER DRIVERS NetWare 3.12 To install the driver in a NetWare 3.12 server: 1 Copy the MSM31X.NLM, ETHERTSM.NLM, and NBI31.NLM files from the EtherCD to the directory on your hard drive where other NLM files are located. 2 Copy the LAN driver file (3C90X.LAN) from the EtherCD to the same directory. 3 Add the following two lines to the AUTOEXEC.NCF file: load C:\NWSERVER\3C90X.
book Page 53 Thursday, July 29, 1999 12:23 PM Installing the NetWare Server Driver 53 5 At the prompt, enter the command: NWSERVER For example: a:\nwserver The installation program gathers the files and prompts you for a NIC selection. 6 Press [Enter] to select the driver displayed and continue the installation. Loading the Driver Manually To update an existing server driver manually: 1 Copy all of the files from the \NWSERVER subdirectory on the EtherCD to the server's hard drive.
book Page 54 Thursday, July 29, 1999 12:23 PM 54 CHAPTER 4: INSTALLING THE NETWARE CLIENT AND SERVER DRIVERS 4 Press [Insert]. This key tells the server installation program that you want to add a driver externally. 5 Press [F3]. This key tells the server installation program that you want to change the path. 6 At the prompt, enter the following command: NWSERVER For example: a:\nwserver The installation program gathers the files and prompts you for a NIC selection.
book Page 55 Thursday, July 29, 1999 12:23 PM Installing the NetWare Server Driver 55 Installing Multiple NICs To support more than one NIC in a NetWare server, change the AUTOEXEC.NCF file to the following format: load C:\NWSERVER\3C90X.LAN slot= NAME= FRAME= bind ipx to net= load C:\NWSERVER\3C90X.
book Page 56 Thursday, July 29, 1999 12:23 PM 56 CHAPTER 4: INSTALLING THE NETWARE CLIENT AND SERVER DRIVERS Verifying the PCI Slot Number To verify the PCI slot number in which a NIC is installed: 1 Boot the NetWare server with the -na option. This prevents the AUTOEXEC.NCF file from loading. For example, enter: server -na 2 Issue the load command for the NIC LAN driver without a slot parameter. For example, enter: load c:\nwserver\3c90x.
book Page 57 Thursday, July 29, 1999 12:23 PM CONFIGURING THE NIC 5 Overview This chapter describes how to configure the NIC. Before you change the NIC configuration settings, contact your system administrator. Default NIC Settings The table below lists the configuration settings for the NIC. The default setting is in bold in the Settings column.
book Page 58 Thursday, July 29, 1999 12:23 PM 58 CHAPTER 5: CONFIGURING THE NIC Option Description Boot PROM Enables or disables the NICs boot ROM (if a boot ROM is installed on the NIC). ■ Settings Enabled ■ Disabled Media Type Determines the type of media your network is using. ■ Auto Select ■ Auto Select allows the NIC to automatically select the Media Type for you.
book Page 59 Thursday, July 29, 1999 12:23 PM Changing General NIC Configuration Settings 59 Method Description Requirement(s) 3Com Configuration and Diagnostics program for DOS Configure the NIC locally using the 3Com Configuration and Diagnostics program for DOS: DOS, Windows NT 3.51, Windows 3.x, or Windows for Workgroups 1 Reboot the PC using a DOS-bootable diskette. 2 Insert the EtherCD in the PC. 3 Enter at the DOS prompt: d:\3c90xcfg.exe See the DOSDIAG.
book Page 60 Thursday, July 29, 1999 12:23 PM 60 CHAPTER 5: CONFIGURING THE NIC Click Help to obtain general information about the function of a screen. To obtain specific information about any topic on a screen, click the question mark (?) in the upper right corner of the screen, move it over a topic, and click once. 4 If your PC has more than one NIC installed, open the Network Interface Card (NIC) list box and select the NIC to be configured. 5 Click the Configuration tab.
book Page 61 Thursday, July 29, 1999 12:23 PM Configuring the Managed PC Boot Agent (MBA) 61 Enabling or Disabling the Boot ROM Setting The default NIC boot ROM setting is Enabled. This setting must be enabled to boot from the network. To enable or disable the NIC boot ROM setting: 1 Make sure that the NIC is installed and is connected to the network and that the NIC driver is installed. 2 Open the Windows Start menu. 3 Select Programs, and then 3Com NIC Utilities. 4 Click 3Com NIC Doctor.
book Page 62 Thursday, July 29, 1999 12:23 PM 62 CHAPTER 5: CONFIGURING THE NIC BBS BIOS-Compatible PCs To enable a BBS BIOS-compatible PC to boot from the network using the MBA boot ROM: 1 Make sure that the NIC boot ROM setting is Enabled. See the previous section, “Enabling or Disabling the Boot ROM Setting,” for instructions. 2 Set the MBA manually as the first boot device in the PC BIOS. Refer to your PC documentation for instructions on accessing and configuring the PC BIOS. 3 Reboot the PC.
book Page 63 Thursday, July 29, 1999 12:23 PM Configuring the Managed PC Boot Agent (MBA) 63 Non-BBS BIOS-Compatible PCs To enable a non-BBS BIOS-compatible PC to boot from the network using the MBA boot ROM: 1 Make sure that the NIC boot ROM setting is Enabled. See “Enabling or Disabling the Boot ROM Setting” earlier in this chapter for instructions. 2 Change the MBA default boot setting from Local to Network.
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book Page 65 Thursday, July 29, 1999 12:23 PM 6 TROUBLESHOOTING THE NIC Overview This chapter explains how to: ■ Access 3Com support databases. ■ Troubleshoot NIC installation problems. ■ Troubleshoot NIC and network connection problems. ■ Troubleshoot Remote Wake-Up. ■ Remove the network driver. ■ Remove the NIC diagnostics software. To access a database of technical information that can help you diagnose and solve NIC installation, configuration, and upgrade problems, go to: http://knowledgebase.3com.
book Page 66 Thursday, July 29, 1999 12:23 PM 66 CHAPTER 6: TROUBLESHOOTING THE NIC Accessing the 3Com NIC Help System To access the 3Com NIC Help system: 1 Make sure that the NIC, its driver, and the 3Com NIC Diagnostic program are installed. See “Installing the 3Com NIC Diagnostics Program” for instructions. 2 Open the Windows Start menu. 3 Select Programs, and then 3Com NIC Utilities. 4 Select 3Com NIC Doctor Help. The main Help screen appears.
book Page 67 Thursday, July 29, 1999 12:23 PM Troubleshooting the NIC Installation 67 Troubleshooting the NIC Installation If you encounter any of the following problems or error messages, follow the steps under “Cleaning Up a Failed Installation” to resolve the problem. Problems/Error Messages ■ A red X or a A yellow exclamation point (!) appears next to the name of the NIC in the Windows Device Manager. ■ The Network Neighborhood icon does not appear on the Windows desktop.
book Page 68 Thursday, July 29, 1999 12:23 PM 68 CHAPTER 6: TROUBLESHOOTING THE NIC 5 Click OK. A message appears stating that all of the EtherLink NICs have been removed from your system. 6 Click OK. 7 Exit the EtherCD, and then exit Windows. 8 Reboot the PC. 9 Install the network driver, as described in “Installing the Network Driver Using the EtherCD” in Chapter 3.
book Page 69 Thursday, July 29, 1999 12:23 PM Troubleshooting Remote Wake-Up Tip Description Run the NIC diagnostic tests ■ 69 Run the NIC and Network Tests, as described in “Running the NIC Diagnostics Tests” in Chapter 7. If the tests fail, replace the NIC with a known working NIC and run the tests again, using the same configuration settings as those used on the failed NIC. If the working NIC passes all tests, the original NIC is probably defective.
book Page 70 Thursday, July 29, 1999 12:23 PM 70 CHAPTER 6: TROUBLESHOOTING THE NIC b Locate the Wake-Up on LAN event setting. c Verify that the setting is enabled. 5 Check the Remote Wake-Up cable connection. If you have a 3C905C-TX-M NIC and your PC is compliant with PCI 2.2, the Remote Wake-Up cable is not required. Remote Wake-Up is automatically enabled through the PCI bus. a Turn off the power to the PC and remove the PC cover.
book Page 71 Thursday, July 29, 1999 12:23 PM Removing the Network Driver 71 6 Click OK to confirm the device removal. You are prompted to restart the PC. If you are physically removing the NIC from the PC, click No. Do not restart the PC until you shut down the system, turn the power off, and remove the NIC from the PC. If you are reinstalling the NIC software, click Yes to restart the PC. Windows NT 4.
book Page 72 Thursday, July 29, 1999 12:23 PM 72 CHAPTER 6: TROUBLESHOOTING THE NIC 3 Click Yes to confirm the removal. The Network Settings window appears. The NIC no longer appears in the Installed Adapter Cards panel. 4 Click OK. The NIC driver and software are removed from the PC. You are prompted to restart the PC. If you are physically removing the NIC from the PC, click Don’t Restart Now. Do not restart the PC until you shut down the system, turn the power off, and remove the NIC from the PC.
book Page 73 Thursday, July 29, 1999 12:23 PM RUNNING NIC DIAGNOSTICS 7 Overview This chapter explains how to: ■ Interpret the NIC LEDs. ■ Run the NIC diagnostic tests. ■ View network statistics. ■ Use the 3Com icon in the Windows system tray. Interpreting the LEDs The EtherLink PCI NICs have light-emitting diodes (LEDs), as described in the following table, that can assist with network troubleshooting.
book Page 74 Thursday, July 29, 1999 12:23 PM 74 CHAPTER 7: RUNNING NIC DIAGNOSTICS Connector LED State Meaning RJ-45 AUI BNC SC ST 100 LNK (link) On If drivers are installed, the 100BASE-TX or 100BASE-FX connection is active. Yes N/A N/A Yes N/A If drivers are not installed, the NIC is receiving power. Yes Yes Yes Yes N/A Off Something is preventing the connection between the NIC and the hub or switch. Yes N/A N/A Yes Blinking The cable polarity is reversed.
book Page 75 Thursday, July 29, 1999 12:23 PM Running the NIC Diagnostics Tests 75 Running the NIC Diagnostics Tests The 3Com NIC Diagnostics program for Windows contains tests that can check the status of the following items: ■ Network ■ NIC ■ Remote Wake-Up To run NIC diagnostic tests on a PC running DOS, Windows NT 3.51, Windows 3.x, or Windows for Workgroups, use the 3Com Configuration and Diagnostics program for DOS. See the DOSDIAG.
book Page 76 Thursday, July 29, 1999 12:23 PM 76 CHAPTER 7: RUNNING NIC DIAGNOSTICS 2 Click Start. If the test passes, the NIC connection to the network is functioning correctly. If the test fails: Make sure that the NIC is properly connected to the network cable. Make sure that the hub or switch to which the NIC is connected is powered on. Make sure that the cable complies with the proper length and specifications for your network. 3 Click Close.
book Page 77 Thursday, July 29, 1999 12:23 PM Viewing Network Statistics 77 2 Enter the number of seconds in the Seconds Until Wakeup entry box that the PC remains shut down until it receives a Wake-Up packet from the first PC. 3 Click Test Remote Wake-Up. The PC shuts down. If the PC automatically powers on after the number of seconds specified in the Seconds Until Wakeup entry box, Remote Wake-Up is functioning correctly. If the PC does not power on, Remote Wake-Up is not functioning.
book Page 78 Thursday, July 29, 1999 12:23 PM 78 CHAPTER 7: RUNNING NIC DIAGNOSTICS Using the 3Com Icon in the Windows System Tray If the 3Com icon is visible in the Windows system tray, double-click the icon to start the 3Com NIC Diagnostics program. If a red circle with a line through it appears over the 3Com icon, there is no connection between the NIC and the network. See “Troubleshooting the Network Connection” in Chapter 6 for help.
book Page 79 Thursday, July 29, 1999 12:23 PM SPECIFICATIONS AND CABLING REQUIREMENTS A This appendix lists the specifications, standards conformance, cable requirements, and connector pin assignments for the EtherLink PCI NICs. 3C905C-TX-M NIC Specifications Hardware Bus interface PCI Local Bus Specification, Revision 2.2 32-bit bus PCI master Supports bus master scatter-gather DMAs. Dimensions Height: 7.62 cm (3.00 in) Length: 14.86 cm (5.
book Page 80 Thursday, July 29, 1999 12:23 PM 80 APPENDIX A: SPECIFICATIONS AND CABLING REQUIREMENTS IEEE 802.1p/Q IEEE 802.1Q VLAN Tagging RMON Microsoft PC97 Microsoft PC98 Microsoft PC99 Net PC PCI 2.2 DMI 2.0 and 2.0s ACPI 1.0 Wired for Management 1.1a, 2.0 Pre-OS boot protocol support (PXE, BootP/DHCP, NCP, RPL) 3C905B NICs Specifications Hardware Bus interface PCI Local Bus Specification, Revision 2.1 32-bit bus PCI master Supports bus master scatter-gather DMAs.
book Page 81 Thursday, July 29, 1999 12:23 PM 3C900B NICs Specifications Environment Operating temperature 32˚ to 158˚ F (0˚ to 70˚ C) Storage temperature –22˚ to 194˚ F (–30˚ to 90˚ C) Operating humidity 10 to 90% noncondensing Storage humidity 10 to 90% noncondensing Altitude –984 ft to 9,840 ft (–300 to 3,000 m) Standards Conformance IEEE 803.3x flow control Microsoft PC98 PCI 2.1 DMI 1.0 and 2.
book Page 82 Thursday, July 29, 1999 12:23 PM 82 APPENDIX A: SPECIFICATIONS AND CABLING REQUIREMENTS Environment Operating temperature 32˚ to 158˚ F (0˚ to 70˚ C) Storage temperature –22˚ to 194˚ F (–30˚ to 90˚ C) Operating humidity 10 to 90% noncondensing Storage humidity 10 to 90% noncondensing Altitude –984 ft to 9,840 ft (–300 to 3,000 m) Standards Conformance IEEE 803.3x flow control Microsoft PC98 PCI 2.1 DMI 1.0 and 2.
book Page 83 Thursday, July 29, 1999 12:23 PM Cabling Requirements 83 Category Use 1 Traditional telephone cable. 2 Data transmissions up to 4 MHz. 3 Voice and data transmission up to 25 MHz. The cable typically has four pairs of wires. Category 3 is the most common type of installed cable found in older corporate wiring schemes. 4 Voice and data transmission up to 33 MHz. The cable normally has four pairs of wire. This grade of UTP is not common. 5 Voice and data transmission up to 125 MHz.
book Page 84 Thursday, July 29, 1999 12:23 PM 84 APPENDIX A: SPECIFICATIONS AND CABLING REQUIREMENTS 100BASE-TX Operation 100BASE-TX is the IEEE 802.3u standard for Fast Ethernet signaling over Category 5 UTP or STP wire at 100 Mbps. Based on an extension to the IEEE 802.3 Ethernet specification, Fast Ethernet characteristics include: ■ A data rate of 100 Mbps. ■ A broadcast architecture. ■ A specific media-access control (MAC) scheme.
book Page 85 Thursday, July 29, 1999 12:23 PM B INSTALLING THE DYNAMICAccess LAN AGENT Overview This chapter explains how to install and configure the DynamicAccess LAN agent on a PC running Windows 95, Windows 98, or Windows NT. For an overview of the DynamicAccess LAN agent, see “DynamicAccess LAN Agent” in Chapter 1. For detailed information on using, configuring, and troubleshooting the DynamicAccess LAN agent, access the DynamicAccess Technology User Guide on the EtherCD.
book Page 86 Thursday, July 29, 1999 12:23 PM 86 APPENDIX B: INSTALLING THE DYNAMICAccess LAN AGENT Operating System PC Requirements Windows 95 486/75 MHz CPU Recommended Microsoft Service Pack Windows 95 OSR2 or 16 MB RAM (32 MB recommended) Service Pack 1 5 MB available hard drive space Windows 98 486/75 MHz CPU None 16 MB RAM (32 MB recommended) 5 MB available hard drive space Windows NT 4.0 Pentium/100 MHz CPU Service Pack 3 32 MB RAM 5 MB available hard drive space Windows NT 3.
book Page 87 Thursday, July 29, 1999 12:23 PM Verifying Successful Installation 87 7 Click Install DynamicAccess LAN Agent Now. 8 Exit the EtherCD, and then exit Windows. 9 Restart the PC. You must restart the PC to complete the installation.
book Page 88 Thursday, July 29, 1999 12:23 PM 88 APPENDIX B: INSTALLING THE DYNAMICAccess LAN AGENT To configure the DynamicAccess LAN agent on a local PC: 1 Double-click the 3Com DynamicAccess icon in the Windows Control Panel. The Traffic Prioritization tab of the DynamicAccess Setup screen appears. 2 Select the tab containing the information you want to configure.
book Page 89 Thursday, July 29, 1999 12:23 PM INSTALLING THE 3COM DMI AGENT C Overview This appendix explains how to install the 3Com Desktop Management Interface (DMI) Agent on your PC. The 3Com DMI Agent allows any DMI-compatible browser or network management application that supports DMI 2.0 to remotely manage and configure advanced features of an EtherLink PCI NIC.
book Page 90 Thursday, July 29, 1999 12:23 PM 90 APPENDIX C: INSTALLING THE 3COM DMI AGENT Each PC that contains an EtherLink NIC and the 3Com DMI Agent generates a Management Information Format (MIF) file that contains information about the PC and the NIC. DMI applications use the information from the MIF to manage the PC and the NIC. The content of the MIF is based on the capabilities of the NIC driver found in the PC.
book Page 91 Thursday, July 29, 1999 12:23 PM Installing the 3Com DMI Agent 91 Network Management Requirements Your network management station requires a DMI-compatible browser or a network management application that supports DMI 2.
book Page 92 Thursday, July 29, 1999 12:23 PM 92 APPENDIX C: INSTALLING THE 3COM DMI AGENT 4 Click NIC Software. 5 Click DynamicAccess Technologies. 6 Click 3Com DMI Agent. 7 Follow the prompts on the screen. 8 Restart the PC when prompted. To verify successful installation, use a DMI-compatible browser or a network management application that supports DMI 2.0 or 2.0s to verify that the 3Com NIC is present. See the 3Com DMI Agent User Guide or contact your system administrator for instructions.
book Page 93 Thursday, July 29, 1999 12:23 PM TECHNICAL SUPPORT D 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the most recent information, 3Com recommends that you access the 3Com Corporation World Wide Web site.
book Page 94 Thursday, July 29, 1999 12:23 PM 94 APPENDIX D: TECHNICAL SUPPORT 3Com Knowledgebase Web Services This interactive tool contains technical product information compiled by 3Com expert technical engineers around the globe. Located on the World Wide Web at http://knowledgebase.3com.com, this service gives all 3Com customers and partners complementary, round-the-clock access to technical information on most 3Com products.
book Page 95 Thursday, July 29, 1999 12:23 PM Support from Your Network Supplier 95 Country Data Rate Telephone Number Italy Up to 14,400 bps 39 2 27300680 Japan Up to 14,400 bps 81 3 5977 7977 Mexico Up to 28,800 bps 52 5 520 7835 P.R. of China Up to 14,400 bps 86 10 684 92351 Taiwan, R.O.C. Up to 14,400 bps 886 2 377 5840 U.K. Up to 28,800 bps 44 1442 438278 U.S.A.
book Page 96 Thursday, July 29, 1999 12:23 PM 96 APPENDIX D: TECHNICAL SUPPORT Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find out more about your support options, call the 3Com technical telephone support phone number at the location nearest you.
book Page 97 Thursday, July 29, 1999 12:23 PM Returning Products for Repair Country 97 Telephone Number Europe, South Africa, and Middle East From the following countries, you may use the toll-free numbers: Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U.K.
book Page 98 Thursday, July 29, 1999 12:23 PM 98 APPENDIX D: TECHNICAL SUPPORT To obtain an authorization number, call or fax: Country Telephone Number Fax Number Asia, Pacific Rim +65 543 6500 +65 543 6348 Europe, South Africa, +31 30 6029900 and Middle East +31 30 6029999 Latin America 1 408 326 3355 1 408 326 2927 From the following countries, you may call the toll-free numbers; select option 2 and then option 2: Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Ne
book Page 99 Thursday, July 29, 1999 12:23 PM INDEX Numbers 10 LNK LED picture of 13, 15 troubleshooting with 73 100 LNK LED picture of 13 troubleshooting with 74 100BASE-FX cable requirements 33 link LED 74 100BASE-TX cable requirements 30 link LED 13, 74 operation 84 10BASE2 cable requirements 31 link LED 74 10BASE5 cable requirements 32 link LED 74 10BASE-FL cable requirements 34 link LED 15 10BASE-T cable requirements 30 link LED 13, 15, 73 operation 83 3C900 NIC, installing in Windows 98 22 3C900B-CO
book Page 100 Thursday, July 29, 1999 12:23 PM 100 INDEX 3ComFacts 95 50-ohm terminator 31 A accessing Help 66 ACT (activity) LED picture of 12 troubleshooting with 74 activity on the network, verifying 77, 78 alerts, remote system overview 20 requirements 20 AUI port connecting to network 32 specifications 32 AUTOEXEC.
book Page 101 Thursday, July 29, 1999 12:23 PM INDEX E efficient multicast control configuring 88 overview 20 EIA/TIA 568 standards 82 Ethernet cable fiber-optic 33, 34 thick coaxial 32 thin coaxial 31 Ethernet protocol, characteristics of 83 excessive collisions, viewing 77 external transceiver 32 F Fast Ethernet protocol, characteristics of 84 Fast IP configuring 88 overview 20 fax service (3ComFacts) 95 fiber-optic cable 33, 34 frame alignment errors, viewing 77 frames, sent and received, viewing 78 f
book Page 102 Thursday, July 29, 1999 12:23 PM 102 INDEX N NetWare NLMs 51 server driver 51 Netware Loadable Modules (NLMs) 51 network activity, verifying 77, 78 booting 61 cable, maximum length 31, 32, 33, 34 connecting to 29 connection, testing 75 statistics, viewing 77 test, running 75 network connection, troubleshooting 68 network driver optimization configuring 59 default setting 57 description 57 network supplier support 95 NIC diagnostic tests 75 driver installation 49 software, removing 70 test,
book Page 103 Thursday, July 29, 1999 12:23 PM INDEX 103 T V technical support 3Com Knowledgebase Web Services 94 3Com URL 93 bulletin board service 94 fax service 95 network suppliers 95 product repair 97 test Network 75 NIC 76 Remote Wake-Up 76 thick Ethernet coaxial cable 32 thin Ethernet coaxial cable 31 traffic prioritization configuring 88 overview 20 transmit deferrals, viewing 77 transmit underruns, viewing 77 troubleshooting cable 68 cleaning up a failed installation 67 error messages 67 LEDs
book Page 104 Thursday, July 29, 1999 12:23 PM
book Page 105 Thursday, July 29, 1999 12:23 PM 3Com Corporation LIMITED WARRANTY This warranty applies to Customers located in the United States, Australia, Canada (except Quebec), Ireland, New Zealand, U.K, and other English language countries, and countries for which a translation into the local language is not provided.
book Page 106 Thursday, July 29, 1999 12:23 PM OBTAINING WARRANTY SERVICE Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or its authorized reseller may be required.
book Page 107 Thursday, July 29, 1999 12:23 PM PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
book Page 108 Thursday, July 29, 1999 12:23 PM FCC DECLARATION OF CONFORMITY We declare under our sole responsibility that the Model: 3C905C-TX-M 3C905B-TX 3C905B-TX-M 3C905B-TX-NM 3C905B-COMBO 3C905B-FX 3C900B-TPO 3C900B-COMBO 3C900B-FL Description: EtherLink 10/100 PCI for Complete PC Management Network Interface Card EtherLink 10/100 PCI Network Interface Card EtherLink 10/100 PCI Network Interface Card EtherLink 10/100 PCI Network Interface Card EtherLink 10/100 PCI Network Interface Card EtherLink 10
book Page 109 Thursday, July 29, 1999 12:23 PM 3COM END USER SOFTWARE LICENSE AGREEMENT IMPORTANT: Read Before Using This Product YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE INSTALLING AND USING, THE USE OF WHICH IS LICENSED BY 3COM CORPORATION (“3COM”) TO ITS CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW. INSTALLING OR USING ANY PART OF THE SOFTWARE INDICATES THAT YOU ACCEPT THESE TERMS AND CONDITIONS.
book Page 110 Thursday, July 29, 1999 12:23 PM UNITED STATES GOVERNMENT LEGENDS: The Software, Documentation and any other technical data provided hereunder is commercial in nature and developed solely at private expense. The Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a commercial item as defined in FAR 2.