User Guide OfficeConnect® 10/100 LAN CardBus PC Card http://www.3com.com/ http://www.3com.com/productreg Published May 2001 User guide version 1.0.
3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052-8145 Copyright © 2001 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
Contents 1 Installing the PC Card Installing the User Guide Connecting the PC Card 2 Configuring the Windows 2000 Driver Installing the Driver Confirming Installation Troubleshooting Driver Installation Uninstalling the PC Card and Drivers 3 Configuring Windows 98 and Windows Me Drivers Installing the Driver Confirming Installation Troubleshooting Driver Installation Uninstalling the PC Card and Drivers 4 Configuring the Windows 95 Driver Determining Your Version of Windows 95 Installing the Driver C
Contents 7 Technical Support Online Technical Services World Wide Web Site 3Com Knowledgebase Web Services 3Com FTP Site Support from Your Network Supplier Support from 3Com Returning Products for Repair Regulatory Compliance FCC Class B Statement FCC Declaration of Conformity FCC Part 68 Statement Canadian Notice 23 23 23 23 24 24 25 26 27 27 27 28 28
1 Installing the PC Card 10 /1 00 LA N C ar dB us The OfficeConnect® 10/100 LAN CardBus PC Card, shown below, connects a notebook to an Ethernet or Fast Ethernet network. Installing the User Guide This guide describes PC Card installation and setup for Windows 2000, Windows 98, Windows Millennium Edition (Windows Me), Windows 95, and Windows NT. Read the user guide for the latest information on the product. (You must first install the guide.) You can also obtain information from the README.
1 Installing the PC Card Connecting the PC Card 1 Remove all PC Cards from your notebook. 2 With the power off, insert the PC Card into the PC Card slot and slide it all the way in. 10 /1 00 LA N C ar dB us CAUTION: Forcing the card into the slot may bend the pins. If you do not know how to insert cards in your computer, refer to the documentation supplied with your computer. 3 Connect one end of the network cable to the RJ-45 port on the card.
2 Configuring the Windows 2000 Driver Before configuring the PC Card and software, you will need to know: ■ Your computer name and workgroup name. ■ For your network account, your user name and password. For unattended installation, see the \unattend\win2k directory on the Installation CD. Installing the Driver 1 Make sure that the PC Card is inserted and connected to the network, as described in “Connecting the PC Card” on page 2. 2 Turn the notebook on.
2 Configuring the Windows 2000 Driver Confirming Installation 1 From the desktop, select Start/Settings/Control Panel/System. The System Properties box appears, detailing your system setup. 2 Select Hardware. 3 Click Device Manager. A list of devices appears, arranged by type. 4 Click the + sign next to Network Adapters. The PC Card name, FE573B-3Com 10/100 LAN CardBus-Fast Ethernet, appears, confirming successful installation.
Uninstalling the PC Card and Drivers Uninstalling the PC Card and Drivers Sometimes previous or unfinished installations leave problems that affect PC Card operation. If the PC Card installation is unsuccessful for any reason, your best course may be to remove the PC Card and its software and repeat the installation procedure. Possible problems may be indicated if: ■ The PC Card is not working. ■ Windows is not detecting the PC Card. ■ The system issues a warning tone at startup.
3 Configuring Windows 98 and Windows Me Drivers Before configuring the PC Card and its drivers, you will need to know: ■ For Windows networking, your computer name and workgroup name. ■ For your network account, your user name and password. For unattended installation, see the \unattend\win98 directory on the Installation CD. Installing the Driver 1 Install the PC Card as described in “Connecting the PC Card” on page 2. 2 Turn the notebook on.
3 Configuring Windows 98 and Windows Me Drivers Confirming Installation 1 Select My Computer/Control Panel/System. The System Properties box appears, detailing your system setup. 2 Select Device Manager. A list of devices appears, arranged by type. 3 Click the + sign next to Network Adapters. The PC Card name, FE573B-3COM 10/100 LAN CardBus-Fast Ethernet, appears, confirming successful installation.
Uninstalling the PC Card and Drivers Uninstalling the PC Card and Drivers Sometimes previous or unfinished installations leave problems that affect PC Card operation. If the PC Card installation is unsuccessful for any reason, your best course may be to remove the PC Card and its software and repeat the installation procedure. Possible problems may be indicated if: ■ The PC Card is not working. ■ Windows is not detecting the PC Card. ■ The system issues a warning tone at startup.
4 Configuring the Windows 95 Driver Before configuring the PC Card and software, you will need to know: ■ The version of Windows 95 installed on your notebook. The OfficeConnect 10/100 LAN CardBus PC Card will operate only in notebooks running Windows 95 OSR 2 or later. ■ Your network file server name, network account user name, and password. For unattended installation, see the \unattend\win95 directory on the Installation CD.
4 Configuring the Windows 95 Driver Confirming Installation 1 Select My Computer/Control Panel/System. The System Properties dialog box details your system setup. 2 Select Device Manager. 3 Click the + sign next to Network Adapters. FE573B-3Com 10/100 LAN CardBus-Fast Ethernet should be listed, confirming successful installation. 4 Double-click FE573B-3Com 10/100 LAN CardBus-Fast Ethernet to display a description of the PC Card and its current status.
Uninstalling the PC Card and Drivers Uninstalling the PC Card and Drivers Sometimes previous or unfinished installations leave problems that affect PC Card operation. If the PC Card installation is unsuccessful for any reason, your best course may be to remove the PC Card and its software, and repeat the installation procedure. Possible problems may be indicated if: ■ The PC Card is not working. ■ Windows 95 is not detecting the PC Card. ■ The system issues a warning tone at startup.
5 Configuring the Windows NT 4.0 Driver Before configuring the PC Card and software, you will need to know: ■ If networking has already been installed on your notebook. ■ Your network file server name, network account user name, and password. ■ The protocol used in the Microsoft Windows network (NWLink IPX/SPX compatible transport, TCP/IP protocol, NetBEUI protocol). ■ The name of the NT server domain or workgroup to which you belong. ■ Your IP address (unless you are using DHCP).
5 Configuring the Windows NT 4.0 Driver 12 Enter the path to the Windows NT installation files (for example, d:\ i386 on the Windows NT CD) and click Continue. Remove the Installation CD, if needed. The Windows NT Setup window prompts for the location of the Windows NT installation files again. 13 Enter x:\ (where “x” is the drive letter of your CD-ROM drive) to point Windows to the Installation CD, and click Continue. You may have to reinsert the Installation CD, if you removed it in step 12.
Installing the Driver with Softex 7 Click Close, enter your IP address if prompted, and then click OK. 8 Click Yes at the DHCP prompt (if the prompt appears). 9 Click Apply, and then click OK. 10 Remove the Installation CD from the CD-ROM drive when prompted to reboot the notebook, and then click Yes. The PC Card and software are now installed. Installing the Driver with Softex 1 Insert the Installation Disk in the CD-ROM drive. 2 Insert the PC Card into the PC Card slot.
5 Configuring the Windows NT 4.0 Driver Confirming Installation To confirm any of the NT installations discussed in this chapter, select My Computer/Control Panel/Network/ Adapters. “FE573B-3Com 10/100 LAN CardBus-Fast Ethernet” should be listed. Troubleshooting Driver Installations Symptom Solution Basic troubleshooting, applicable for all problem situations. ■ Inspect all cables and connections. ■ Check whether your PC Card is fully inserted into the slot.
Uninstalling the PC Card and Driver Uninstalling the PC Card and Driver Sometimes previous or unfinished installations leave problems that affect PC Card operation. If the PC Card installation is unsuccessful for any reason, your best course may be to remove the PC Card and its software and repeat the installation procedure. Possible problems may be indicated if: ■ The PC Card is not working. ■ Windows NT is not detecting the PC Card. ■ The system issues a warning tone at startup.
6 Troubleshooting If you are having problems installing the PC Card or software, refer to the chapter in this guide that covers the operating system running on your notebook (“Configuring the Windows 2000 Driver,” for example) for more information. PC Card Illuminated Connectors The RJ-45 connector of the Ethernet cable attached to the OfficeConnect 3Com 10/100 LAN CardBus-Fast Ethernet PC Card may illuminate, depending on the state of the PC Card connection.
7 Technical Support 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the most recent information, 3Com recommends that you access the 3Com Corporation World Wide Web site.
7 Technical Support 3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week. To connect to the 3Com FTP site, enter the following information into your FTP client: ■ Hostname: ftp.3com.com ■ Username: anonymous ■ Password: NOTE: You do not need a user name and password with Web browser software such as Netscape Navigator and Internet Explorer.
Support from 3Com Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find out more about your support options, please call the 3Com technical telephone support phone number at the location nearest you.
7 Technical Support Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense.
Regulatory Compliance OfficeConnect 3Com 10/100 LAN CardBus PC Card FCC Class B Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation.
Regulatory Compliance FCC Part 68 Statement 3Com Corporation Model No: 3C3SH573BT Made in U.S.A. This equipment complies with Part 68 of the Federal Communications Commission (FCC) rules. On the product is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company. An FCC compliant telephone cord with a modular plug is provided with this equipment.
